Drug Services Specialist

Job Locations CA-MB-Winnipeg | CA-QC-Montreal
Posted Date 2 weeks ago(1/24/2023 12:33 PM)
Job ID
Job Location 1 : Location
Canada Life Assurance Company
Job Category
Job Type
Full Time
Job Industry
Financial Services and Banking, Insurance
Career Level
Posted End Date

Job Description

The Drug Claims Management team is looking for an experienced and passionate Drug Specialist with experience in drugs claims payment. The Drug Specialist is responsible for a variety of tasks including handling inquires on complex drug claims, managing numerous processes related to the drug benefit, reporting, and communicating with various departments and plan members. This position allows you to work with many different teams within our Group Division.


What you will do

  • Effectively troubleshoot/resolve complex drug inquires using various systems and tools in a timely fashion.
  • Reviewing medical criteria and making necessary changes on our internal systems
  • Communicating with plan member on sensitive issues related to the drug benefit

What you will bring 

  • 5+ Years in Group insurance or pharmacy experience or related fields
  • An enthusiastic team player who enjoys sharing knowledge, experience, and ideas, and is open to the ideas and input of others
  • Well-developed verbal and written communication skills, able to tailor communication style to the audience.
  • Commitment to self development.
  • Effective time management skills; Able to work independently and manage multiple deadlines/projects
  • Strong analytical and problem-solving skills with the ability to look for solutions outside existing boundaries.
  • Experience in applying skills using Word, Excel, Access, and outlook. 
  • Knowledge of Group Health & Dental claims and Group Insurance systems is an asset.
  • Bilingual English and French is an asset
  • Successful candidates will be required to participate in the Federal Government Enhanced Screening Process

Given the size and scope of our organization, we have the flexibility for this position to be located in the following head office locations: Montreal,  Winnipeg. 


Be your best at Canada Life- Apply today!


Being a part of Canada Life means you have a voice. This is a place where your unique background, perspectives and talents are valued, and shape our future success.


You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.


Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing. 


We are one of Canada's top 100 employers!

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Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations. 


We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential. 


Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted 


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