Market Conduct Data Analyst - 4 month Co-Op

Job Locations CA-ON-London
Posted Date 2 weeks ago(11/18/2022 4:33 PM)
Job ID
Job Location 1 : Location
Canada Life Assurance Company
Job Category
Job Type
Job Industry
Financial Services and Banking, Insurance
Career Level
Posted End Date

Job Description

Advisor Monitoring is a team of data analysts in Market Conduct (part of Corporate Compliance) that perform descriptive analytics looking for insights into advisor behaviour and market conduct risk while performing second line oversight of Advisory Network. 


Reporting into the Manager – Advisor Monitoring, the Data Analyst role contributes to the execution of the Advisor Monitoring team by combining advanced analytical skills with strong industry knowledge.  The ideal candidate is able to combine these abilities to efficiently and effectively draw conclusions and make recommendations to mitigate risk in Advisory Network.  This includes detecting anomalous data patterns, analyzing these patterns using knowledge of Distribution processes and products and projecting the results across the rest of the business to recommend control changes where appropriate.


What you will do

  • Provide valuable data analytics to influence effective change:
    • Combine expert industry knowledge with advanced data analytics skills to enhance predictive capabilities of Advisor Monitoring team while detecting emerging trends.
    • Collaborate with data scientists and other IT partners to continuously enhance the efficiency and effectiveness of the Advisor Monitoring program.
    • This includes tying trends identified during advisor case assessments to population studies to determine the prevalence of trends and recommend next steps.
  • Assist with the execution of advisor monitoring program:
    • Analyze large volumes of transactional data to identify key risks with a focus on advisor misconduct. This includes ongoing advisor case assessment work.
    • Apply industry knowledge to assess potential advisor misconduct and resolve findings. This may require contacting advisors and/or customers where appropriate.
    • Conduct root cause analysis of market conduct complaints and use findings to set business requirements and execute upgrades to existing data analytics program.
  • Provide effective oversight of Advisory Network:
    • Leverage program findings and understand controls framework and leverage program findings to provide effective challenge for upstream controls.
    • Share analytical best practices with business partners to drive the continuous improvement of business processes across Risk & Compliance.
    • Follow up on referred cases to ensure successful achievement of advisor outcomes.

 What you will bring 

  • Advanced data analytics skills with ability to work effectively in Microsoft Excel, Microsoft Power BI and Tableau Software.
  • Creative thinker with the ability to understand the root cause of an issue and use data to establish detective controls for the issue.
  • Strong interpersonal skills and a demonstrated experience working effectively in a team environment as well as independently.
  • Well-developed planning and organizational skills with the ability to prioritize and handle multiple tasks while meeting tight deadlines.
  • Excellent verbal and written communication/documentation skills.
  • Strong influencer with the ability to provide effective challenge to legacy processes.
  • Advanced knowledge of insurance and wealth products, particularly for Individual Customer.
  • Understanding of advisor compensation is an asset.
  • Knowledge of internal admin systems an asset (ie. Univeris, legacy systems, OnBase, etc.)
  • Post-secondary education in a related field.
  • Professional designation or diploma (ie. CPA, CFA, CSC, IFIC) an asset.

 Be your best at Canada Life- Apply today!


Being a part of Canada Life means you have a voice. This is a place where your unique background, perspectives and talents are valued, and shape our future success.


You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.


Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing. 


We are one of Canada's top 100 employers!

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Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations. 


We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential. 


Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted 


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