Manager, Project Delivery

Job Locations CA-ON-Toronto | CA-ON-London | CA-MB-Winnipeg
Posted Date 7 days ago(11/23/2022 1:08 PM)
Job ID
Job Location 1 : Location
Canada Life Assurance Company
Job Category
Job Type
Full Time
Job Industry
Financial Services and Banking, Insurance
Career Level
Experienced, Management
Posted End Date

Job Description

Group Customer Technology is seeking an experienced and highly motivated Manager, Project Delivery to join our team.  Reporting to the Director, Technology Solutions, Group Life and Health, you will be responsible to lead and manage a portfolio of projects and work packages.


What you will do:  

  • Manage the delivery of a portfolio of projects and work packages driven by business and strategic demand, ensuring the appropriate resources are assigned, methodologies are followed, and delivery is successful. 
  • Leading implementation of Technology solutions that support the Group Life and Health teams and the overall Group Customer Strategy
  • Builds and maintains relationships with business and technology leaders, establishing a high level of trust and credibility to ensure work is delivered to agreed scope, budget, and quality, finding win-win opportunities to resolve issues and move the work forward. 
  • In collaboration with the Portfolio Director and PMO, develop a standardized set of templates, reports, estimate calculators, dashboards, estimate breakdowns and presentations that can be used consistently across the portfolio. 
  • Portfolio resource and capacity planning, providing short to long term resource forecasts, utilizing resources with the appropriate skillsets, ensuring resource pools are sized correctly with the right mix of permanent and contract resources aligned with budget and works across the Group Customer Technology leadership teams to plan and secure resources. 
  • Support the annual budgeting process, using metrics to make decisions on managing and forecasting spend throughout the year.  
  • Manage and coach a team of Project professionals, including staff and contingent labour
  • Supporting ongoing development and learning of your team, taking a continuous improvement approach to implement their ideas and recommendations on ways to enhance productivity and effectiveness. 
  • Ensure all team members have performance objectives and a personal development plan, ensuring team maintain certifications and/or accreditations. 
  • Provide continuous feedback and/or coaching to all staff


  • Minimum of 7 years’ experience as a Technology Delivery Leader in a DevOps, Agile organization within the financial services or insurance industry.
  • Minimum of 5 years’ experience directly and indirectly managing teams of senior level professionals including staff and contingent labour
  • PMP certification, change management, and financial education is desirable 
  • Strong flexibility, resiliency, and adaptability
  • Excellent written and verbal communication skills to prepare communications and interact effectively with all levels, technical and non-technical within the organization.
  • Expert multi-tasker, juggling priorities and working in a fast paced/ demanding environment. 
  • Demonstrates objectivity, putting organizational direction ahead of their own interests/agendas  
  • Encourages innovation, thinks outside boundaries and apparent limitations 
  • Strong leadership capability, executing as appropriate in the areas of responsibility 

Given the size and scope of our organization, we have the flexibility for this position to be located in the following head office locations: Toronto, London, Winnipeg. 


Be your best at Canada Life- Apply today!


Being a part of Canada Life means you have a voice. This is a place where your unique background, perspectives and talents are valued, and shape our future success.


You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.


Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing. 


We are one of Canada's top 100 employers!

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Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations. 


We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential. 


Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted 


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