Administrative Support Associate

This role has the ability to understand employee benefits data, pricing and the ability to compare the data across companies. This role works closely with our sales team but is expected to provide support to our service area on a daily basis. The Bilingual Sales Support Associate must be able to interact with these constituents including our advisors in an educated and informed manner. They must understand the “why” behind the “how” and have strong critical thinking skills. The position can be based in either Montreal or Quebec. 

What you will do:

• Ability to understand the sales process and participate in the processing of the business with excellence
• Ability to work with all systems required for the Sales Support Associate accountabilities of the sales and renewal process 
• Works with Sales team to ensure that proposals are processed and released in a complete and timely manner to our business partners
• Assisting service team with the preparation of new group submission
• Understand the renewal process and participate in the processing of the business is key to the success 
• Acknowledging and raising any opportunities to the sales team

• Provide back-up support to other positions on the team as required

• Willingness to take on ad-hoc assignments when needed 

What you will bring:

• Strong verbal and written communication skills in English and French
• Post-secondary education 
• Strong critical thinking skills with an analytical approach
• Adept with numbers, formulas and ability to read, compare and understand data
• Understanding the end to end sales process and how each part of the process impacts the next 
• Intermediate to advanced skill in Excel, with a keen ability to learn and work within other software programs (RS4, ARC, Salesforce, etc.)
• Comfortable using MS Office 365 (One Note, One Drive, Word, Teams, and Outlook)
• Strong organizational and time management skills with the ability to handle multiple tasks and meet deadlines.
• Attention to detail is key to succeed in this role
• Good problem-solving skills
• Ability to work independently as well as in a team environment.
• Knowledge of the group benefits industry would be considered an asset.

Given the size and scope of our organization, we have the flexibility for this position to be located in the following head office locations: Montreal, Quebec City 

Be your best at Canada Life- Apply today!

Being a part of Canada Life means you have a voice. This is a place where your unique background, perspectives and talents are valued, and shape our future success.

You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.

Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing. 

We are one of Canada's top 100 employers!

Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.  

We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.  

Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted  

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