Enrolment Processor

Job Locations CA-MB-Winnipeg
Posted Date 2 weeks ago(9/15/2023 11:57 AM)
Job ID
Job Location 1 : Location
Canada Life Assurance Company
Job Category
Job Type
Full Time
Job Industry
Financial Services and Banking, Insurance
Career Level
Posted End Date

Job Description

We are looking for a Enrolment Processor.       


This position is responsible for populating multiple Group Enrollment systems for outsourced clients with employee/member data in accordance with the contractual provisions for each Outsourced client.   This includes maintenance of the employee data with reference to flexible benefit options, dependent data, beneficiary designations, and optional life approvals.  


What you will do 

  • Enroll members into appropriate benefit selections in accordance with clients benefit program
  • Consult with the plan administrator or member for benefit selection confirmation
  • Maintain member enrollment changes which include terminations, salary changes, division changes, address changes
  • Process lifestyle changes and handle evidence of insurability for increases of excess Life and Disability coverage
  • Prepare pre-enrollment and post-enrollment member information and communications
  • Assist with member re-enrollment for outsourced clients
  • Determine the members eligibility for various benefits according to the class and division structure which are unique for each outsourced client
  • Update and maintain member CEFT information on EAS for automatic premium withdrawal from plan members bank account
  • Accurate tracking of time spent on enrollment duties by client for the purpose of client invoicing and recoveries

What you will bring 

  • Must be able to demonstrate efficient use of time management and organizational skills to be able to work on multiple items concurrently while meeting deadlines
  • Demonstrates a high level of Customer Service skills
  • Ability to communicate well (both verbally and written) with team members and with external clients/plan members
  • Ability and keen desire to work as part of a team as well as independently.
  • Ability to analyze problems, identify resolutions and make decisions based on analysis.
  • Demonstrates a strong attention to detail ensuring accuracy and quality of work
  • Experience within the Group Division would be a definite asset.
  • A working knowledge of the following systems would be an asset: Word, Excel, Outlook, Access,  PAS, EAS, TSO, Tandem, GroupNet for Plan Administration and GroupNet Flex
  • Ability to excel within a Purpose/Vision driven environment 

Be your best at Canada Life- Apply today!


Being a part of Canada Life means you have a voice. This is a place where your unique background, perspectives and talents are valued, and shape our future success.


You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.


Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing. 


Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations. 


We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential. 


It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Canada Life policies. To request a reasonable accommodation in the application process, contact talentacquisitioncanada@canadalife.com.


Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted. 





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