Senior Quality Assurance Specialist

As one of Canada’s leading financial services companies, we take pride in making disciplined, purposeful long-term investments that support growth in the Canadian economy while helping Canadians reach their financial goals while putting the customer at the center of what we do. We are looking for candidates that exemplify this and can demonstrate it in their work to support our Investments division.   The Canadian Investment operations manage over $61 billion of assets in the Company’s consolidated general funds and over $92 billion of segregated fund assets. 

At Canada Life, the customer is at the centre of what we do. We are looking for candidates that exemplify this and can demonstrate it in their work.

Our Investment Technology team who provides technology solutions to our Investments division, is looking for a Sr. QA Specialist in Winnipeg/London/Toronto. Reporting to the Manager – Quality Assurance Services, the successful candidate will have a proven track record in leading quality assurance activities for complex integrated among existing and new systems with legacy and emergent technologies.

Position Overview

As a Sr. QA Specialist, you will work closely with various IT practitioners, business leaders, and third-party vendors to define, manage, and monitor the overall application validation and verification activities.  This role provides the opportunity to leverage strong conceptual level thinking ability and leadership skills as an individual contributor and leader of others.  

Accountabilities

• Contributes to the development of the project deliverables, with respect to definition of project scope, estimates for QA tasks, identification of stakeholders, approach, methodology, communication plan, QA resourcing and schedule.
• Gains clear understanding of business problems/opportunities and the solution to define and document detailed test strategy.
• Works closely with Business System Analyst and Business team members to ensure adequate testing by contributing to test plans, identification of test situations and test cases, execution of test plan and verification that test results meet business expectations.
• Gains clear understanding of Business Requirements and Complex Integration Specifications to define and develop test plan/test cases.
• Execute test cases in Investment COTS applications, Web Applications, Integration Layers, Down Stream/Up Stream Applications.
• Lead and manage QA activities including test leadership, test coordination with various teams, managing testing environments, defect management.
• Identifies, escalates and contributes to the resolution of project issues and mitigation of project risks.
• Supports project implementation by leading/coordinating project implementation activities including verification that system is performing as expected and providing support during project Warranty Period.
• Contributes to the development and enhancement of Investment Technology QA team by knowledge sharing and contributing to best practices, tools and techniques. 

Qualifications and Competencies

• Post-secondary degree in a related discipline (Computer Science, Commerce, Business Administration, Management Information Systems, etc), or an equivalent combination of post-secondary education, training and experience.
• Minimum of 10 years of relevant experience
• Proven experience with quality assurance / quality control methodologies, quality assurance tools, IS compliance standards and capability maturity models.
• Experience working as a Sr. QA Engineer/QA Lead/Test Lead on complex, strategic assignments with significant budget, effort and business impact.
• Strong customer service focus and the ability to manage stakeholder relationships and provide excellent leaderships skills.
• Experience in leading user acceptance testing for a complex project.
• Strong experience in ETL testing and Integration testing.
• Understanding of data mapping and data flow between source and target systems.
• Experience in validating source and target files based on the data specification.
• Strong experience in data analysis.
• Experience writing advanced SQL queries for testing.
• Hands on test automation experience in writing/maintaining java/python scripts beyond record/playback
• Strong written and verbal communication skills including the ability to communicate effectively to a non-technical audience.
• Strong interpersonal skills and the ability to work effectively in a team environment.
• Creative and strong problem-solving skills.

Desirable

• Previous experience in the Financial Services industry in an investment area.
• Experience in Accessibility testing.

Given the size and scope of our organization, we have the flexibility for this position to be located in the following head office locations: Toronto, London, Winnipeg. 

Be your best at Canada Life- Apply today!

Being a part of Canada Life means you have a voice. This is a place where your unique background, perspectives and talents are valued, and shape our future success.

You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.

Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing. 

Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.  

We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.  

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Canada Life policies. To request a reasonable accommodation in the application process, contact talentacquisitioncanada@canadalife.com.

Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted. 

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