Canada Life Assurance Company

Current Career Opportunities

The following are our current career opportunities.

 

Click on the job title for details of the role. If you are interested in the role and you meet the qualifications, we invite you to apply for the opportunity from the page that opens.

 

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Job Locations CA
Posted Date 1 day ago(8/12/2022 12:53 PM)
We are Canada Life   Being a part of Canada Life means you have a voice. This is a place whereyour unique background, perspectives and talents are valued, and shape our future success.   You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.   Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.     Be your best at Canada Life.   Location: Canada (remote option available) Technology redefines the way we work and deliver to meet business needs and elevate the customer experience. You’ll be part of an organization that is embracing modern technology, innovation and agile ways of working.  Our Canada Technology team is a strategic partner in our business – with an ambition to be a forward-thinking, agile technology organization delivering secure, resilient and leading solutions that support Canada Life and the well-being of millions of Canadians.   We are looking for a Java Developer who can be described as a self-starter and quick learner who is versatile and can easily adapt to multiple technologies. The successful candidate will thrive on a high-performance team and be an excellent communicator.     As a Java Developer on our team, you will have the opportunity to contribute to the ongoing sustainment of these systems through support and maintenance activities in addition to the building of new application systems through the modernization and integration of existing legacy systems.   What you will do  - Design, develop and test software to specifications. - Support production (includes 24x7 on call support). - Provide consultation with the Systems Architect and Business Systems Analyst. - Participate in project planning. - Deliver code reviews and provide feedback relative to best practices. - Knowledge of software design, design methodologies, and design documentation tools. - Knowledge of IT industry current trends. What you will bring  - A degree in computer science or an equivalent combination of education and experience, and minimum 4 years of experience in a software developer role. - Proven Expertise in: - Java, Eclipse IDE - Web services, client server environment - Code versioning tools, such as Git - Experience in the following tools would be an asset - JSP, JavaScript, SQL - JIRA, Confluence, Bamboo, ServiceNow - IBM WebSphere - IT experience and the ability to understand and effectively work with legacy technologies and contribute as legacy applications evolve and are migrated to new platforms. - IT experience in analysis, design, development, testing, documentation, implementation and 24/7 production support would be an asset. - Initiative with the ability to easily adapt to change. - Knowledge of software design, methodologies, and documentation standards. - Strong analytical and problem-solving skills. - Excellent communication skills, ability to work well in a fast-paced team-oriented environment. Be your best at Canada Life- Apply today    We are one of Canada's top 100 employers!   Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.       We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.           Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted   #LI-Remote
Job ID
2022-23701
Job Locations CA-ON-Toronto | CA-MB-Winnipeg | CA-ON-London
Posted Date 1 day ago(8/12/2022 4:40 PM)
We are Canada Life   Being a part of Canada Life means you have a voice. This is a place whereyour unique background, perspectives and talents are valued, and shape our future success.   You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.   Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.     Be your best at Canada Life.   We are looking for an Assistant Vice President (AVP) ERM – Strategic Risk Management   Given the size and scope of our organization, we have the flexibility for this position to be located in the following head office locations: Toronto, London, Winnipeg.  Based in Toronto and reporting to the VP and Head of Enterprise Risk Strategy, Advisory and Technology, the AVP ERM Strategic Risk Management will be responsible for development, implementation and continuous improvement of Lifeco’s Strategic Risk Framework that will ensure the Corporation effectively and efficiently manages highly strategic risks that may significantly impact profitability, growth, and competitive position. The role is also accountable for providing strategic risk oversight, analytics and advisory of highly material business strategies, M&A transactions and other activities that could impact achievement of Lifeco’s strategic vision. The AVP will be a trusted advisor to leaders and senior executives across Risk and Compliance Function and within the Corporation, providing advice, support, and analysis to support management of strategic risks to enable better business decisions. The role will interface with and influence senior executives across the enterprise and requires deep subject matter expertise across a broad range of products, operations and geographies. The AVP is accountable and responsible to develop and provide oversight on strategic frameworks and processes that ensure Lifeco appropriately balances strategic risk/reward in design, translation and execution of strategy and strategic decisions to strengthen Lifeco’s market and capital position, reputation, and overall financial viability,through the following primary activities: - Manage Lifeco’s Strategic Risk Management Framework: Leveraging extensive insights and experience within the industry, provide visible leadership in the promotion of sound strategic risk management practices and methodologies across the organization by developing, establishing, and continuously improving strategic risk philosophy, governance, structure, procedures, and processes. - Drive Strategic Risk Analytics and Advisory: Identify, interpret, measure, report, and advise on strategic risk exposures, issues, losses, trends, and early warning signs. - Provide Strategic Risk Oversight: Applying deep subject matter expertise and hands-on experience, provide informed risk oversight and challenge to ensure that highly material business strategies, strategic risks, and material risks associated with strategic transactions (i.e., M&A) are managed in alignment with the Corporation’s risk appetite and strategic risk principles. - Deliver Effective Leadership: Set a team culture that aligns to the broader corporate culture, and create an environment where direct reports and internal stakeholders are engaged, motivated and collectively committed to business success. What you will do    Strategic Risk Management Framework - Develop and implement the Lifeco Strategic Risk Framework and related sub-frameworks that enable businesses to effectively identify, measure, manage, monitor and report on strategic risks, including taxonomy, processes, methodologies, governance, risk assessment and monitoring programs (e.g., Key Risk Indicators). - Develop Strategic Risk policies, standards, guidelines and training. - Harmonize strategic risk management programs across the enterprise, driving consistency, quality, and continuous improvement in the execution of strategic risk framework activities to identify, assess, manage, monitor and report on strategic risk. - Continually scan external environment (e.g., competitors; prudential regulators; industry dynamics and best practices) and business strategies to ensure the framework remains effective and provide visible leadership in the promotion of sound strategic risk management practices across the organization. Strategic Risk Oversight - Develop, implement, and manage a highly effective operating model for managing and overseeing strategic risk that supports local strategy / business oversight while enabling portfolio synergy / aggregate oversight. - Actively participate with stakeholders in various regional and functional corporate strategy and risk teams to support monitoring and oversight based on identified strategic risks. - Create and maintain a current aggregate strategic risk profile at the Lifeco level. - Provide oversight of Lifeco-level corporate strategy and major strategic decisions - Lead risk due diligence and oversight activities related to M&A transactions and provide risk consultancy services across the Function, where appropriate, to advise on and support M&A activity - Independently review, challenge, and provide QA on regional / subsidiary strategic risk analysis including related risk opinions, metrics, reporting and scenario testing methodologies and results. Strategic Risk Analytics and Advisory: - Develop and lead risk programs and activities that provide high quality, insightful, and focused risk analysis to measure, assess and monitor Lifeco’s strategic risk profile and exposures, including qualitative and qualitative measures (e.g., risk appetite, Key Risk Indicators) to understand impact on portfolio trajectory / exposure. - Collaborate and partner with enterprise risk, financial risk, and corporate strategy stakeholders to design relevant strategic risk models and scenarios that ensure Lifeco appropriately evaluates and manages strategic risk associated with business strategies and major strategic decisions. - Build, lead, and continuously improve strategic risk analytics capabilities and infrastructure that enable identification, measurement, monitoring, and management of portfolio-level strategic risk exposures, issues, losses, trends, and early warning signs in alignment with Lifeco’s strategic goals and strategic risk appetite. - Define, implement, and lead delivery of high level, high quality, insightful reporting to communicate strategic risk profile and insightsto senior management, risk committees, Board, regulators, and external ratings agencies. - Provide objective and independent expert advice and counsel to the business on strategic risk in partnership with Corporate Strategy, Technology Function, Legal, Compliance, Risk, Actuarial, Finance, and Internal Audit. Leadership: - Role model effective leadership for delivering in a highly matrixed and federated organizational structure, influencing the team and enterprise stakeholders to achieve outcomes in a highly consultative and partnering manner - Management of a team of direct reports and matrix relationships across all geographies to successfully design, implement and manage enterprise risk and control programs, including setting priorities and actionable plans, managing capacity and providing leadership to inspire and motivate staff to achieve objectives - Attract and retain high caliber, global Risk talent, continually developing the overall capability of a diverse and matrixed team, and accurately appraising and supporting strengths and development areas of the team through constructive feedback What you will bring    Experience: - Minimum 10+ years of progressively senior risk management experience including in a leadership role, with deep risk management experience in top tier management consulting firms and/or specialized strategic risk management roles preferred Skills: - Track record of successfully developing, implementing and overseeing enterprise-level financial and/or nonfinancial risk management frameworks end-to-end with cross functional teams in various geographies, including methodologies, measures, control frameworks, policies and related processes - Solid understanding of Lifeco’s business model, life insurance, risk management and relevant guidance and regulations, including knowledge of and experience managing strategic risks and risks associated with M&A activity. Strong knowledge of quantitative techniques and experience with economic capital a benefit. - Excellent quantitative and qualitative analytical skills, including risk analysis, research, and complex methodological concepts with demonstrated aptitude for strategic and critical thinking sufficient to analyze and appraise strategic risk exposures and disseminate insights proactively and effectively Leadership Competencies: - Demonstrated ability to lead high-performing, agile and resilient teams and serve as an effective change agent and champion within the broader organization, with superior relationship building and communications skills across all levels of the organization - Ability to manage multiple tasks simultaneously, maintain focus and prioritize effectively to successfully deliver in a dynamic, fast-paced, ambiguous and pressurized environment - Ability to set and deliver challenging goals in a very fluid, ambiguous, and constantly evolving business environment Education: - Undergraduate degree in Business Administration, Accountant, Actuary, FSA (Fellow Society of Actuaries), FCIA (Fellow of the Canadian Institute of Actuaries), or other relevant degrees or a relevant professional body risk qualification - Master’s degree in Business Administration or other advanced degree / designation (e.g., FRM; CFA) an asset Be your best at Canada Life- Apply today    We are one of Canada's top 100 employers!   Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.       We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.           Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted  
Job ID
2022-23698
Job Locations CA-SK-Regina
Posted Date 1 day ago(8/12/2022 10:01 AM)
We are Canada Life   Being a part of Canada Life means you have a voice. This is a place whereyour unique background, perspectives and talents are valued, and shape our future success.   You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.   Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.     Be your best at Canada Life.   We are looking for Claims Processors   If you want to be rewarded for individual performance and contributions, Canada Life offers you the opportunity to begin an enriching and challenging career with our claims processor team.  You will be supported and rewarded for achieving clear individual and team objectives.   The Claims Processor is responsible for reviewing and entering health and dental benefit claim forms and receipts that have been submitted by our plan members. If you want to be rewarded for individual performance and contributions, Canada Life offers you the opportunity to begin an enriching and challenging career with our team.    What you will do  - You gain satisfaction from doing your work accurately - You feel comfortable working independently - You thrive in working towards clear quality & productivity goals - You enjoy work that requires attention to detail & process - You feel comfortable working at a computer for extended periods - You are willing to learn new information on an ongoing basis - You can deal with frequent changes - You are comfortable asking for help when needed  What you will bring  - Excellent keyboarding skills - Good reading comprehension - Basic PC computer & Microsoft Office skills - A minimum of 1 year of cumulative work experience - A high school diploma - Ability to excel within a Purpose/Vision driven environment - Successful candidates will be required to participate in the Federal Government Enhanced Screening process Be your best at Canada Life- Apply today    We are one of Canada's top 100 employers!   Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.       We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.           Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted  
Job ID
2022-23696
Job Locations CA-QC-Montreal
Posted Date 2 days ago(8/11/2022 1:36 PM)
We are Canada Life   Being a part of Canada Life means you have a voice. This is a place whereyour unique background, perspectives and talents are valued, and shape our future success.   You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.   Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.     Be your best at Canada Life.   We are looking for BilingualClaims Processors   If you want to be rewarded for individual performance and contributions, Canada Life offers you the opportunity to begin an enriching and challenging career with our claims processor team.  You will be supported and rewarded for achieving clear individual and team objectives.   The Claims Processor is responsible for reviewing and entering health and dental benefit claim forms and receipts that have been submitted by our plan members. If you want to be rewarded for individual performance and contributions, Canada Life offers you the opportunity to begin an enriching and challenging career with our team.    What you will do  - You gain satisfaction from doing your work accurately - You feel comfortable working independently - You thrive in working towards clear quality & productivity goals - You enjoy work that requires attention to detail & process - You feel comfortable working at a computer for extended periods - You are willing to learn new information on an ongoing basis - You can deal with frequent changes - You are comfortable asking for help when needed  What you will bring  - Excellent keyboarding skills - Good reading comprehension - Good French and English language skills - Basic PC computer & Microsoft Office skills - A minimum of 1 year of cumulative work experience - A high school diploma - Ability to excel within a Purpose/Vision driven environment - Successful candidates will be required to participate in the Federal Government Enhanced Screening process Be your best at Canada Life- Apply today    We are one of Canada's top 100 employers!   Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.       We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.           Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted  
Job ID
2022-23689
Job Locations CA
Posted Date 3 days ago(8/10/2022 12:19 PM)
We are Canada Life   Being a part of Canada Life means you have a voice. This is a place whereyour unique background, perspectives and talents are valued, and shape our future success.   You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.   Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.     Be your best at Canada Life.   Technology redefines the way we work and deliver to meet business needs and elevate the customer experience. You’ll be part of an organization that is embracing modern technology, innovation and agile ways of working.  Our Canada Technology team is a strategic partner in our business – with an ambition to be a forward-thinking, agile technology organization delivering secure, resilient and leading solutions that support Canada Life and the well-being of millions of Canadians.   We are looking for a Senior Business Systems Analyst (ServiceNow)   The Senior Business Systems Analyst is responsible for leading the analysis of business demands and developing requirements, process mapping and contribution towards product design efforts. This role applies advanced ServiceNow knowledge and business analyst experience to perform complex related work and supports project, product, and operations teams by sharing skills, providing thought leadership, and mentoring.  This role also works with Software Developers in a shared responsibility for evaluation, quality, and completion of product output.  The Senior Business Systems Analyst champions and contributes to the development of analysis standards, tools, processes, and ITIL/SDLC best practices.   What you will do  - Participates in design, test and transition Service Management and Service Integration solutions within the Now Platform. - Administration of a ServiceNow instance including the delegation of groups, modification of CMS, workflows, business rules, UI actions, UI policies, ACLs, dictionary, catalog items and updates of all other existing solutions requiring revisions. - Performing Process Design tasks including Process mapping, creating Process and Training documentation, and facilitating training sessions for all relevant Service Management processes. - Assists in gathering core configuration requirements, translate these into design models in cooperation with software developers/architects.  - Captures customer’s and service providers’ requirements into stories, solution the approach. - Performing Process Design tasks including Process mapping, creating Process and Training documentation, and facilitating training sessions for all relevant Service Management processes. - Designs and executes end-to-end training (including collateral) - Performing and supporting testing efforts, including developing and executing functional tests to ensure the application will perform as expected - Design and implement IT and Non-IT related process workflows, procedures, and technical standards What you will bring: - Minimum 3 years BA experience within a ServiceNow environment - ITIL certified (minimum foundation certification). - Strong understanding of ITIL/ITSM core processes and value. - Certified Business Analysis Professional or other related industry certifications are considered an asset - Working within and enterprise-size organization with a mature SDLC lifecycle  - Self-motivated with attention to detail and exceptional organizational skills with the ability to balance multiple deliverables and manage time effectively - Excellent oral, written and presentation skills with ability to cater messages depending on the audience. - Strong sense of ownership, decision making and ability to drive tasks through to completion - Demonstrate the ability to provide information and ideas in a clear, comprehensive, concise, and organized manner - Ability to build strong relationships with clients and team members to build consensus and resolve interpersonal challenges   Be your best at Canada Life- Apply today    We are one of Canada's top 100 employers!   Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.       We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.           Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted   #LI-Remote
Job ID
2022-23685
Job Locations CA-MB-Winnipeg
Posted Date 2 days ago(8/11/2022 2:37 PM)
We are Canada Life   Being a part of Canada Life means you have a voice. This is a place whereyour unique background, perspectives and talents are valued, and shape our future success.   You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.   Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.     Be your best at Canada Life.   We are looking for a Bilingual Living BenefitsPolicy Change Assistant   The primary objective of the Policy Change Assistant (PCA) is role is to provide superior service, timely, accurate and cost-effective administration of the GWL & CL Living Benefits block of business.   Staff members are required to provide first rate customer service within established service standards - Service to Policy Owners, Advisors, Product Solution Centre staff, Managing General Agency (MGA) staff, Regional Marketing Centre (RMC) staff etc.   What you will do    - Open and sort incoming mail received in the department.  Appropriately, re-direct any mail or emails received in error - The Policy Change Assistant is expected to communicate verbally, and in written form to the appropriate Clients, Advisors, Brokers, and Regional Marketing Centre staff - The Policy Change Assistant is required to work with correspondence and forms in English and French.  This includes assembling daily output on behalf of Client Service Representatives - The Policy Change Assistant is responsible for understanding existing guidelines, and system processes.  Requests for service and information may come in the form of emails, phone calls, mail, or the Call Centre referrals - Accurate administration of CL & GW LB block of policies - Sorting and redirecting daily output to the appropriate areas What you will bring  - Commitment to actively live our value that ‘’Customers are at the center of what we do’’ - Excellent verbal and written communication skills in both in both English and French - Strong mathematical and analytical skills - Excellent organizational and time management skills with the ability to manage multiple tasks effectively and adjust to changing priorities and deadlines - Excellent customer service skills - Proven ability to learn and grasp new concepts, with high attention to detail - Proficient PC skills using MS Office products - Ability to remain flexible and work as part of a team as well as independently Be your best at Canada Life- Apply today    We are one of Canada's top 100 employers!   Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.       We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.           Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted  
Job ID
2022-23684
Job Locations CA-ON-Toronto | CA-ON-London | CA-MB-Winnipeg
Posted Date 4 days ago(8/9/2022 3:44 PM)
We are Canada Life   Being a part of Canada Life means you have a voice. This is a place whereyour unique background, perspectives and talents are valued, and shape our future success.   You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.   Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.     Be your best at Canada Life.   We are looking for a Senior Pricing & Corporate Actions Analyst   Given the size and scope of our organization, we have the flexibility for this position to be located in the following head office locations: Winnipeg, Toronto, London.   The Investment Operations team is responsible for all accounting and valuations for the Canada Life segregated funds and general account assets.  The Senior Pricing and Corporate Actions Analyst will play a significant role in the daily fund valuation process. This position is responsible for the administration, research, analysis, and processing of corporate actions. In addition, the Senior Pricing and Corporate Actions Analyst is responsible for timely and accurate security pricing (equities, bonds, derivatives) for the segregated fund and general account portfolios. This individual provides support to management and participates in departmental objectives and other tasks as assigned.   What you will do  - Assist management in streamlining and documenting processes - Responsible for daily corporate actions research, analysis, and processing - Responsible for daily securities valuation and price verification - Support the team in problem solving and development - Participation in process improvement initiatives and departmental projects - Other general or department wide tasks as assigned - Interacts professionally with related business partners such as Custodians, Investment Managers and internal departments What you will bring  - Completion of post-secondary education, in a business-related field specializing in Accounting/Finance - Four years relevant work experience in an accounting or finance related position - Experience using spreadsheet programs (Excel) and other applications (Word) - Strong attention to detail with a focus on accuracy - Proven problem solving and critical thinking abilities - Excellent organizational and communication skills - Positive attitude with an ability to adapt to change - Ability to work independently and deal with fluctuating work volumes - Experience with segregated funds, mutual funds and securities/investments would be considered an asset - Enrollment in a recognized accounting program or completion of the Canadian Securities Course would be an asset Be your best at Canada Life- Apply today    We are one of Canada's top 100 employers!   Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.       We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.           Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted  
Job ID
2022-23683
Job Locations CA-ON-Toronto | CA-ON-London
Posted Date 3 days ago(8/10/2022 11:47 AM)
We are Canada Life   Being a part of Canada Life means you have a voice. This is a place whereyour unique background, perspectives and talents are valued, and shape our future success.   You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.   Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.     Be your best at Canada Life.   Canada Life’s Digital Hub and Brand & Experience are a team driven by customer needs. We provide expertise and strategic thought leadership that’s fueling Canada Life’s customer experiences.   Our team of experts in design, technology, product and agile work collaboratively with our business partners, creating digital tools that improve our customers’ lives. Come join an organization committed to delivering innovative, digital experiences.   We are looking for a Manager, Digital Customer Experience Program   The Manager, Digital Customer Experience Program will play an active role in helping strategize, scope, enhance and maintain customer, advisor and plan sponsor experiences for the Brand & Experience team.  This mandate will require working collaboratively with stakeholders across business units within Canada Life.  The individual will set the vision for our target customer experience and assess what that means for various parts of our organization.    Leveraging, and building on, insights from various customer measurement and research sources the team will identify and prioritize opportunities to deliver on the target end-state.  For key strategic initiatives, this role will take a leadership position in driving the initiatives forward through idea generation, stakeholder engagement/management, development, testing, and implementation    What you will do  - Play a hands-on role in the day-to-day execution of digital initiatives - Oversee development of integrated project plans demonstrating strong financial and project acumen (including cost estimates, budget, resourcing requirements), applying appropriate estimation models, refining and managing performance against them, and customizing project planning and delivery methods to suit the project - Work with the Digital Hub and Brand & Experience teams team to help deliver target experience(s) based on our business opportunity, brand positioning and experience requirements - Lead key initiatives to bring new concepts to market from initial inception through to implementation - Lead a team of Production Coordinators and Project Design Managers providing coaching and mentor-ship on program and project management and delivery methodologies and practices - Engage and collaborate with governance stakeholders to ensure compliance of product towards corporate risk profile and standards and organizational governance processes - Be an expert on customer experience practices, theory and application What you will bring  - Extremely detail-oriented, excellent understanding of how technology products are delivered - able to anticipate future roadblocks and help mitigate delivery risks  - 3-5+ years digital product management experience ideally across multiple industries such as retail, manufacturing, financial services, etc. - Demonstrated ability to work with senior leadership on the development and delivery of large-scale technical projects and transformation work, building plans and managing progress reporting which provide visibility of work in progress - Track record of collaboration and influence when working in cross-functional teams, ability to resolve tensions, lead, and foster collaborative relationships, engage and inspire the right outcome through partnerships and mutual respect - Structured and analytical planning approach; design appropriate work-back schedules to drive effective implementation - Experience in risk assessment and management techniques - Understanding of insurance and financial services industry preferred  - Strong verbal, written and interpersonal communications skills     Be your best at Canada Life- Apply today    We are one of Canada's top 100 employers!   Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.       We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.           Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted  
Job ID
2022-23676
Job Locations CA-ON-Toronto
Posted Date 5 days ago(8/8/2022 4:48 PM)
We are Canada Life   Being a part of Canada Life means you have a voice. This is a place whereyour unique background, perspectives and talents are valued, and shape our future success.   You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.   Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.     Be your best at Canada Life.   We are looking for a Manager, Data Analytics   Given the size and scope of our organization, we have the flexibility for this position to be located in the following head office locations: Toronto, London Reporting to Director, Data Analytics, the Manager, Data Analytics will be responsible for leading a diverse, inclusive, and collaborative group of Senior Data Analysts and accurate data collection, processing, modeling, analysis, and BI development. The ideal candidate uses analytics capabilities and business mindset to convert insights into strategic opportunities for Canada Life’s Advisor Solutions, Advisor practice development & talent and financial solutions centre. They will work closely with business leaders, Finance and other data-oriented teams to support and implement high-quality, data-driven decisions using advanced data modeling, predictive modeling, BI development and analytical techniques to interpret key findings from company data and leverage these insights into initiatives that will support business outcomes.   You are a hands-on coach who will draw upon all your experiences in data analytics and insight to lead this newly formed team to create value in data driven decision making.   What you will do  - Build, develop and maintain data/advanced models, KPIs, BI tools/dashboards and data pipelines that support key business decisions - Lead cross-functional analytics projects using advanced data modeling and analysis techniques to discover insights that will guide strategic decisions and uncover optimization opportunities - Coach a team of senior data analysts, set operational team direction and partner to execute on common goals and challenge analytical thinking and methodologies - Act as a point of contact for analytics initiatives including partnering with enterprise and business analytics teams to build understanding of big data and advanced analytics capabilities - Ensure team collaboration with business and tech partners on business problems/issues and provide fact-based analytical advice that aligns to strategy and drives value - Collaborate with business partners to shape and prioritize projects, and build presentation of findings for executive leaders - Manage analytics team’s workload, assigning projects based on capabilities and needs - Organize and manage the end-to-end analytics initiatives/projects through effective management resources an effective communication with data owners and business partners What you will bring  - Strong experience with a broad range of statistical programming languages, applications and data environments (e.g., R, Python, SQL, Tableau, Power BI, SQL Server, Azure and Databricks) - Bachelor’s or master’s degree inMathematics, Computer Science, Engineering or equivalent - MMA or MBA is considered an asset - 7+ years of relevant work experience in various data disciplines, including insights, statistical modeling, machine learning, data engineering and visualization - 3+ years of direct people leadership experience - Ability to mentor and guide employees at varied points in their careers - Liaise with business partners to conduct effective discussions on project requirements, data specifications, priority, and timeline to ensure timely and accurate deliveries - Strong oral and written communication skills with experience in relating complex concepts to non-technical users, including presentation and storytelling with data - Visual design expertise with a solid understand of the best practices around dashboard and visual perception - Experience within the Insurance or Financial Services sector would be an asset - Executing analytics initiatives of varied size and complexity that may involve descriptive analytics to deliver reporting and BI capabilities or predictive analytics techniques to deliver advanced analytics use cases   Be your best at Canada Life- Apply today    We are one of Canada's top 100 employers!   Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.       We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.           Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted   #LI-DT1 #LI-Hybrid #IND
Job ID
2022-23674
Job Locations CA-ON-Toronto | CA-ON-London | CA-MB-Winnipeg
Posted Date 5 days ago(8/8/2022 4:38 PM)
We are Canada Life   Being a part of Canada Life means you have a voice. This is a place where your unique background, perspectives and talents are valued, and shape our future success.   You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.   Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.     Be your best at Canada Life.   We are looking for an Application Support (Software Developer)   Position Overview:   The Application Support (Software Developer) will participate in all aspects of software development and maintenance within the IC Tech division.  This role will also participate in some project activities.    This role involves the following activities: Design, develop, integrate, test, transition to production, and maintain software applications - Provide production support and application monitoring and tuning for applications - Provide cross-platform experience with ETL, Control-M, MOVEit, mainframe, client/server - Complete development assignments and participate in project work activities as required - Update the software development environment, methods, and best practices as required - Provide ongoing daily production support and remediation of business applications - Being part of the rotation for monitoring incidents - Contribute to the elimination of problems through permanent fixes including the identification of solutions, scoping the work, and executing the changes - Complete scheduled maintenance, legislative changes, yearend activities, and changes required to optimize and streamline the existing application inventory   - Troubleshoot application problems, and maintain an inventory of expertise for identified problems - Oncall 7x24 support rotation is a component of this role (occasional after hours and weekend work required) Qualifications and Competencies:   Degree/diploma in related discipline (computer science) or equivalent combination of training and experience - Training or knowledge and experience with: - Two or more of the following application development environment languages and tools: COBOL, SQL (DB2 and/or Sybase), SAS, Assembler, JCL, Unix.  - Experience in the following areas would be an asset: - JIRA, Confluence, Bamboo, ServiceNow - Microsoft based tools ( ex. VB6, VB.NET) - Exposure to job scheduling and file transfer tools - Bilingual would be an asset - Software design methodologies and documentation tools - Software requirements analysis and design principles - Demonstrated ability to analyze and solve problems - Demonstrated ability to work as part of a team, plan and organize your own work, communicate effectively in writing and verbally in person or remotely, initiative and attention to detail Be your best at Canada Life- Apply today    We are one of Canada's top 100 employers!   Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.       We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.           Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted  
Job ID
2022-23673
Job Locations CA
Posted Date 5 days ago(8/8/2022 4:21 PM)
We are Canada Life   Being a part of Canada Life means you have a voice. This is a place where your unique background, perspectives and talents are valued, and shape our future success.     You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.     Working closely with colleagues, together we deliver on our shared purpose to improve for the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.       Be your best at Canada Life.    Technology redefines the way we work and deliver to meet business needs and elevate the customer experience. You’ll be part of an organization that is embracing modern technology, innovation and agile ways of working.      Our Canada Technology team is a strategic partner in our business – with an ambition to be a forward-thinking, agile technology organization delivering secure, resilient and leading solutions that support Canada Life and the well-being of millions of Canadians.     We are looking for a Senior Penetration Tester   Penetration testing is a critical security tool that exposes security weaknesses through simulated attacks on the Company’s Information Services environments, which includes applications and infrastructure. The results help identify weaknesses that provide a roadmap towards remediation and securing the Company’s Information Technology Assets.    The Sr. Penetration-Tester is a very hands-on representative of the information security team. This role is highly technical, and candidates must possess a solid understanding of information security. Candidates must constantly search for system and application weaknesses to exploit, but they are also expected to always maintain a level of professionalism. While some automated tools will be leveraged, the penetration-tester must realize this is not solely a point-and-click role but requires hands-on expertise with a variety of tools to simulate attacker tactics, techniques, and procedures.   When the Sr. Penetration Tester completes their tasks, they are not only identifying weaknesses in our assets, but they are also educating our Information Technology teams on better methods to protect our most sensitive data. This helps others on the team push for remediation and additional validation, as well as contribute to other collaborative approaches driven by the security team strategy to enhance skillsets for team members. This further allows our Information Technology teams to include these new practices in their future work.    The outcomes from this work also provide validation to our clients’ annual audit and security due diligence exercises, as this work directly affects the security of our client facing systems.    What you will do  Conduct Security Assessments: Responsible for performing in depth penetration testing and reporting against Company business applications and operating environments, network infrastructure related to compliance and relevant industry standards. Activities include, but are not limited to the following: - Conduct tactical assessments that require expertise in social engineering, application security (web and mobile), physical methods, lateral movement, threat analysis, internal and external network architecture and a wide array of commercial and bring-your-own (BYO) products. - Perform vulnerability assessments and penetration testing, utilizing commercial and open-source tools. - Conduct web application penetration testing in line with Open Web Application Security Project (OWASP). - Exploit security flaws and vulnerabilities with attack simulations on multiple projects working against specific customer systems and networks in accordance with an agreed scope of work. - Arrange and provide support to business units launching new technology applications and services to verify that new products/offerings are not at risk of compromise or information leakage. - Effectively provide technical risk assessment of technologies in networks, applications, systems, wireless, and perform social engineering. - Review and analyze security vulnerability data to identify applicability and false positives. - Document and formally report testing initiatives, along with remediation recommendations and validation Continuous Learning: - Regularly research and learn new tactics, techniques and procedures (TTPs) in public and closed forums, and work with teammates to assess risk and implement and validate controls as necessary. - Research and develop testing tools, techniques, and process improvements.  Mentoring and Leadership: - Work with teammates to consistently learn and share advanced skills and foster team excellence. - Assist in the development new application penetration testers - Researching and learning about information security trends, new testing techniques, and best practices. Operations: - When necessary, assist in threat and incident response (IR) tabletop exercises as well as post-mortem drills with a focus on measurable improvements and benchmarking to show progress (or deficiencies requiring additional attention). - Liaise with the security engineering team to improve tool usage and workflow, as well as with the advanced threats and assessment team to mature monitoring and response capabilities - Perform other duties as assigned. What you will bring  - 6-9 years experience - OSCP, OSCE, GPEN, GWAPT, CSSLP, CISSP designations are an asset - Familiarity with defensive and monitoring technologies such intrusion prevention/detection systems (IPS/IDS), security information and event management systems (SIEMs), firewalls, endpoint protection (EPP) and endpoint detection/response (EDR) tools, as well as user and entity behavior analytics (UEBA) - Understanding of OWASP, the MITRE ATT&CK framework and the software development lifecycle (SDLC) - Demonstrated knowledge of modern development languages (e.g. Java, C#, Go, JavaScript), scripting languages (Python, Powershell, Bash, etc.), and operating systems (Windows, Linux, Unix, OSX). - Possess strong understanding of web application architecture and development principles. - Knowledge to application security best practices such as secure coding, security testing techniques. - Competent with testing frameworks and tools such as Burp Suite, Metasploit, Cobalt Strike, Kali Linux, Nessus, PowerShell Empire and AutoSploit. Be your best at Canada Life- Apply today    We are one of Canada's top 100 employers!   Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.       We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.           Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted   #LI-Remote
Job ID
2022-23672
Job Locations CA-MB-Winnipeg
Posted Date 4 days ago(8/9/2022 1:49 PM)
We are Canada Life   Being a part of Canada Life means you have a voice. This is a place whereyour unique background, perspectives and talents are valued, and shape our future success.   You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.   Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.     Be your best at Canada Life.   We are looking for Claims Examiners   If you want to be rewarded for individual performance and contributions, Canada Life offers you the opportunity to begin an enriching and challenging career with our Claims Examiner team.  You will be supported and rewarded for achieving clear individual and team objectives.     As a part of our Claims Examiner team, you will have the opportunity to support Canada Life's business by reviewing, investigating and assessing group health and dental benefit claims submitted by our plan members.  You will make payment decisions, and work to ensure your performance targets are met.   Canada Life offers a competitive salary and bonus program that rewards your performance in achieving individual and team objectives.  As well, an employee recognition program rewards exceptional performance.   In addition to salary, annual bonus, and employee recognition programs, you are entitled to a comprehensive benefit package, with options to personalize the benefits package to meet the needs of you and your family.    What you will do  - Review, investigate and adjudicate Canadian Health and Dental claims in accordance with Group policy contracts - Conduct telephone calls to health and dental service providers for incomplete claims information - Make accurate payment decisions according to adjudication guidelines - Living our values of Customer View; Integrity; Partnership; and Communities What you will bring - Minimum keyboarding speed of 40 wpm, must be able to handle large volumes of work with a high level of accuracy - Well developed analytical skills - Must have excellent written and verbal communication skills - Proven organizational skills - Candidate must be able to work in a team environment as well as work independently with minimal supervision - Reliable team member with good attendance - Customer Service Focused - Ability to excel within a Purpose/Vision driven environment Due to the high profile of a number of our clients, a Federal Government Enhanced Screening is a job requirement and this will involve fingerprinting and a credit check and will require your consent to fully participate in the process.   Be your best at Canada Life- Apply today    We are one of Canada's top 100 employers!   Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.       We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.           Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted  
Job ID
2022-23671
Job Locations CA-ON-Toronto | CA-ON-London
Posted Date 2 days ago(8/11/2022 12:41 PM)
We are Canada Life   Being a part of Canada Life means you have a voice. This is a place whereyour unique background, perspectives and talents are valued, and shape our future success.   You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.   Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.     Be your best at Canada Life.   We are looking for a Data Protection Analyst   As an important part of the Strategic data team, this role will support new regulatory requirements (e.g., Bill 64), as well as internal policies and standards to manage critical business risks to protect and secure our customer and corporate data. They will take the lead on data protection initiatives, working closely with business, technology, and oversight partners. The Data Protection Analyst role will need to present and facilitate data protection status updates, training, and workshops to business partners, including senior leaders They will develop and design guidelines and playbooks for Individual Customer and Advisory Network implementation of data protection processes and controls.   What you will do  - Provide expertise and guidance on data protection elements of major privacy law compliance initiatives, engaging and supporting work with business and oversight partners - Support the successful implementation of privacy law compliance initiatives - Successful design and implementation of data protection controls - Ongoing monitoring and reporting on data protection control design and effectiveness - Liaison with data governance to maintain a registry of data processing for the area, including data retention obligations - Review data breaches and take part in post-incident lessons learned, as well as, supporting changes to prevent further incidents - Support project teams and privacy reps in the completion of Privacy Impact Assessments - Creation of IC/AN level data protection monitoring and reporting - Contribute to Canada-wide data protection reporting and shares insights with other business areas to improve data protection risk culture - Participate and actively contribute in forums for data protection and community of practice events What you will bring  - 6-9 years of relevant experience and a degree in related field of study, or an equivalent combination of bachelor’s degree and extensive related experience. - Good knowledge of our organization and its data with a focus on IC and AN is an asset - Excellent written and oral communication and facilitation skills, as you will need to interact with many teams at a variety of levels within the organization including ability to communicate with users of various technical backgrounds - Data protection skills and experience preferred - Ability to provide leadership for various projects - Ability to identify, investigate, and define problems that are not immediately evident, are difficult or sometimes complex, and where information may not be readily available - Able to work independently to determine methods and procedures and manage many complicated tasks at one time while prioritizing and meeting deadlines Be your best at Canada Life- Apply today    We are one of Canada's top 100 employers!   Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.       We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.           Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted  
Job ID
2022-23670
Job Locations CA-ON-Toronto | CA-ON-London | CA-MB-Winnipeg
Posted Date 5 days ago(8/8/2022 3:04 PM)
We are Canada Life   Being a part of Canada Life means you have a voice. This is a place whereyour unique background, perspectives and talents are valued, and shape our future success.   You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.   Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.     Be your best at Canada Life. Technology redefines the way we work and deliver to meet business needs and elevate the customer experience. You’ll be part of an organization that is embracing modern technology, innovation and agile ways of working.  Our Canada Technology team is a strategic partner in our business – with an ambition to be a forward-thinking, agile technology organization delivering secure, resilient and leading solutions that support Canada Life and the well-being of millions of Canadians.   We are looking for an AVP, Technology Supplier Relationship Lead. With dual reporting to the Canada Office of the CIO Lead and VP Global Technology Strategy, Planning and Initiatives. In this role you will provide leadership direction and oversight of Technology’s sourcing strategy ensuring a consistent approach to engaging with strategic Technology vendors that drives value for Canada Life. You will collaborate with our global teams to take advantage of synergies with vendor relationships at the global level. You will also collaborate with the business and support technology teams to ensure the effective management and governance of strategic technology vendors. Providing thought leadership around the future of Canada Life Technology with respect to target sourcing strategy and to maximize value and drive the transformation for how Technology delivers its capabilities.   What you will do    - Manage the overall Technology Vendor Management platform and program operations, including all related tools, systems, processes, policies and models - Provide strategic direction and leadership in defining and implementing Technology’s sourcing strategy that enables the overarching Technology strategy and business objectives, collaborating with HR, Finance, Procurement and Technology leads - Collaborate with executive leaders to build a case for change serving as an advisor to sourcing strategy objectives, financial/non-financial benefits, risks etc. - Own the Vendor governance framework in collaboration with Procurement and Technology Leads and ensure consistent approach to vendor governance and compliance, effectively managing relationships, issues and escalations - Track and maximize value realized from strategic vendors to effectively manage vendor cost base, rates and efficiencies - Provide frameworks and guidance to Technology teams to analyze, review, record, and report on the service provider’s performance (SLAs, KPIs) and compliance with contractual requirements - Consult on resource demand across teams to support fulfilment through optimized partnerships and identify synergy opportunities - Consolidate information across technology teams to build and maintain a single, repeatable data source for technology vendor and contract information, increasing visibility to spend, services, opportunities - Manage and develop the Technology Vendor Management team, including resource demand manager and other roles as required What you will bring    - Post-secondary education in the areas of business, IT, supply chain or related discipline, or an equivalent combination of education and experience - 12+ years’ experience in the areas of IT outsourcing relationship & contract management experience, vendor relationship management and performance, or related experience - Demonstrated experience with: - Managing vendors and contracts in a large organization - Driving transformative sourcing strategies - Building business cases for outsourcing capabilities - Global outsourcing at the highest level - Building sustainable relationships - Coordinating with internal and external stakeholder groups, including executives, clients, outsourcing partner leadership and internal departments across the organization - Strong category and general procurement background including strong understanding of contract law - Knowledge of insurance business an asset - Knowledge of IT trends and technology offerings (Cloud/SaaS etc.) - Strong negotiation skills - Good financial / analytical skills - Strong decision-making and problem-solving skills - Strong people management skills (managing, motivating & developing staff) - Program and change management skills Be your best at Canada Life- Apply today    We are one of Canada's top 100 employers!   Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.       We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.           Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted  
Job ID
2022-23668
Job Locations CA-ON-Toronto | CA-ON-London | CA-MB-Winnipeg
Posted Date 5 days ago(8/8/2022 3:02 PM)
We are Canada Life   Being a part of Canada Life means you have a voice. This is a place whereyour unique background, perspectives and talents are valued, and shape our future success.   You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.   Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.     Be your best at Canada Life. Technology redefines the way we work and deliver to meet business needs and elevate the customer experience. You’ll be part of an organization that is embracing modern technology, innovation and agile ways of working.  Our Canada Technology team is a strategic partner in our business – with an ambition to be a forward-thinking, agile technology organization delivering secure, resilient and leading solutions that support Canada Life and the well-being of millions of Canadians.   We are looking for a Resource Demand Manager to manage the resource planning of full time and contingent labour, allocation, and high-level scheduling across our technology department in Canada. In this role you will plan for incoming projects and implement resource changes against evolving priorities. You will be accountable for the execution and development of Workforce best practices with respect to forecasting, both budget and operational planning, scheduling strategy and execution including skills inventory/cross training requirements.  You will also look after monitoring, KPI trending, and real time views of resource demand.   You will report to the AVP Technology Supplier Relationship Lead and work closely with senior Leaders, finance, strategy and planning, procurement and HR teams to ensure that resources are properly acquired, allocated and utilized. We are looking for someone to be the department hub, a talent finder and a forward-thinking leader that ensures projects and teams are properly staffed and run efficiently to meet deliverables. You’ll have an excellent understanding of each professional aptitude and a keen knowledge of timing involved to accomplish assigned tasks.   What you will do  - Headcount Management - optimizing workforce processes, including, talent acquisition business case and approval process, interviewing support and logistics, onboarding best practices and assistance, performance management coordination, training and certification/ accreditation identification and tracking, and contractor offboarding processes - Workforce Analysis - partner with the planning, finance and HR teams to create and manage a consolidated view of technology workforce data. Conduct supply and demand analysis, business scenario planning and forecasting.  Participate in workforce analytics projects, including predictive analytics, dashboards/data visualization and identifying trends and recommendations.  - Strategic Workforce Planning - participate in projects and initiatives that support the long-term vision and roadmap for technology. Work alongside HRBR in building technologies capacity and capability to build long -range talent planning and leverage that to build and inform a people resource strategy - Workforce Planning System - participate in the requirements gathering, scoping, building and testing and implementation. You will be responsible for ongoing testing and maintenance alongside technology partners - Planning - support the Vendor Management leader and Procurement on the financial planning process in conjunction with Strategic Planning and Financial Planning. Equip and support HRBR to deliver WFP sessions by developing analytics and resource views and plans What you will bring  - College Diploma / University Degree with 6 – 9 years experience in Resource Management, Labor Sourcing and Vendor Management - Expert in Workforce Application ecosystems - Strong working knowledge of workforce demand, agile and waterfall analysis, Ariba, database management and PowerBI - Excellent leadership/motivational skills to engage multiple stakeholders - Ability to manage and improve efficiency in a large scale, highly complex operation with varying applications, processes and workflows - Understanding of customer needs through various methods (industry trends, reviewing contacts, etc.) and identify solutions using data and insights gained through other means - Effective communicator amongst varied audiences from entry level employees to senior levels in both written & verbal formats Be your best at Canada Life- Apply today    We are one of Canada's top 100 employers!   Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.       We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.           Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted  
Job ID
2022-23667
Job Locations CA-ON-London
Posted Date 1 day ago(8/12/2022 1:26 PM)
We are Canada Life   Being a part of Canada Life means you have a voice. This is a place whereyour unique background, perspectives and talents are valued, and shape our future success.   You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.   Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.     Be your best at Canada Life.   We are looking for a Management Information Support Specialist   Reporting to the Associate Manager, Management Information, Finance, you will be a supporting member on the team involved in creating queries, scan outputs and reports for our Individual Customer business partners. This role will take responsibility for all business-as-usual, manual, semi-automatic and automatic scheduled routines.   What you will do  - Confirming intended and successful completion of routine tasks i.e. daily, weekly, monthly, etc. - Monitoring system availability/connectivity. Escalating concerns to both the team and affected business units of delays/outages in a timely manner - Contributing to process documentation/technical guides to provide clarity and ensure accurate and explicit instructions are maintained - Comprehending source code at a high level to be comfortable with performing minor edits, like criteria change requests i.e. date ranges - Recognizing when query output does not match the expected result and raising any concerns to the team to investigate - Answering or triaging questions from business partners regarding routine design/output - Maintaining the scan catalog/inventory to ensure query attributes remain evergreen and consumer reviews are conducted - Populating routine reports that require manual intervention - Participating in and providing Year End project support What you will bring  - Experience with one or more of the following: IBM Personal Communications (or other Mainframe Emulator Environments), FTP, Cognos 11, SQL Server/Management Studio, MS Access, MS Excel, Visual Basic, Power BI - A strong technical aptitude - Above average mainframe navigational skills - Demonstrated analysis and problem-solving skills - Demonstrated ability to manage competing/changing priorities - Strong written and verbal communication skills - Ability to work well in both a team setting and independently - Self-motivated, takes initiative and ownership - Knowledge of our annuity, guaranteed, segregated fund and/or mutual fund systems, products, and processes is an asset - Experience in a technical support role is an asset Be your best at Canada Life- Apply today    We are one of Canada's top 100 employers!   Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.       We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.           Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted  
Job ID
2022-23666
Job Locations CA-ON-Toronto | CA-ON-London | CA-MB-Winnipeg
Posted Date 5 days ago(8/8/2022 1:53 PM)
We are Canada Life   Being a part of Canada Life means you have a voice. This is a place whereyour unique background, perspectives and talents are valued, and shape our future success.   You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.   Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.     Be your best at Canada Life.   We are looking for a Associate Manager Risk & Compliance   Given the size and scope of our organization, we have the flexibility for this position to be located in the following head office locations: Toronto, London, Winnipeg.    As the Associate Manager Risk & Compliance, you will provide independent oversight of the operations and regulatory risk management framework within the Individual Customer Line of Business, while providing expert advice and guidance to assist the business with its risk and compliance obligations. You will perform second line risk and compliance activities as well as work directly with the first line of defense by providing accurate and reliable technical and regulatory expertise to the business which in turn will help the business in meeting the highest standards of Risk & Compliance. You will be a positive change advocate by suggesting and implementing constant improvements to the overall Risk & Compliance culture within the Business.    What you will do  - Perform second line of defense risk and compliance oversight activities including independent challenge, providing guidance and advice, documentation, reporting, and addressing action items to enable Individual Customer Risk & Compliance to effectively oversee the activities of the Individual Customer line of business - Assess the adequacy of, adherence to, and effectiveness of day-to-day risk and compliance procedures and controls and provide reports on all potential or actual risk & compliance issues ensuring that they are investigated and remediated as appropriate - Work collaboratively with the first line of defense contacts on projects to ensure risk and compliance controls exist and to ensure all relevant regulations and requirements are incorporated into management policies and processes - Participate in legislative update reviews and research legislation to provide constructive input into emerging rules and regulations to provide appropriate guidance to the business on potential impacts - Accountable to identify and provide guidance to the business concerning risks associated with Individual Customer initiatives and projects and to escalate any issues or proposed solutions to the Manager or Senior Business Compliance Officer as necessary - Assist with the monthly legislative update summary prior to circulation to the Line of Business - Provide updates for to the Individual Customer Risk & Compliance quarterly report - Build partnerships with other functions and with the first line of defense within Individual Customer to facilitate an effective risk & compliance culture What you will bring    - Post-secondary education preferred; however, applicants with an equivalent level of training or experience will be considered - Minimum of 4 years of experience in an insurance/financial services industry with inherent operational risk & compliance related accountabilities - Experience in Individual Insurance and securities legislations will be an asset - Proven ability to monitor new and emerging regulatory trends and evaluate policies, processes and systems to identify business risks and control gaps - Strong interpersonal skills and ability to build relationships and influence change effectively with a broad range of individuals and groups without direct leadership accountabilities - Very good organizational skills with strong attention to detail, ability to prioritize, multi-task and meet deadlines - Excellent analytical skills - Excellent verbal and written communication skills - Ability to effectively use Microsoft Office programs (Outlook, Excel, Word, PowerPoint) with a strong working knowledge of Excel and PowerBI - Previous experience of working within E-Commerce and/or Privacy will be an advantage Be your best at Canada Life- Apply today    We are one of Canada's top 100 employers!   Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.       We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.           Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted  
Job ID
2022-23664
Job Locations CA
Posted Date 5 days ago(8/8/2022 4:45 PM)
We are Canada Life    Being a part of Canada Life means you have a voice. This is a place where your unique background, perspectives and talents are valued, and shape our future success.     You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.     Working closely with colleagues, together we deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.       Be your best at Canada Life.    We are looking for a Senior Business Systems Analyst    Individual Customer Technology (IC Tech) is an organization providing information technology solutions to Canada Life. In IC Tech, the Customer is at the centre of what we do.   Our IC Tech professionals make a significant contribution to the companies' business goals through the effective delivery of value-added services. These services include setting technology direction, project management, analysis, system architecture, software development and the provision of operational support services for our Individual Customer business unit.   What you will do   The Senior Business Systems Analyst maintains a “businessperspective” through all phases of the problem resolution and systems enhancement.  Senior Business Systems Analysts work closely with the business to understand their needs, opportunities and requirements. Working in a team environment, the Senior Business Systems Analyst is responsible for:   - Representing the business’ requirements - Providing Leadership - Defining and designing the business functionality of the system - Ensuring that the system meets the defined business requirements - Defining business problems/opportunities, providing a clear definition and performing benefit analysis - Performing business and systems analysis and design, articulating the logical design alternatives and recommending appropriate solutions - Performing functional analysis and design, defining and documenting detailed business requirements - Performing functional testing of system changes and supporting user acceptance testing of those changes - Contributing to training strategies and business implementation planning   What you will bring - Degree in related discipline (Commerce/Management Information Systems, Business Administration, etc.) or equivalent combination of training and experience with a minimum of 5+ years of experience in a business analysis role. - Excellent understanding of business principles and experience with a broad range of different types of business functions - Excellent understanding of general IT project methodologies, processes and practices - Strong analytical and problem solving skills that rely on a structured approach to problem solving - Exceptional internal consulting skills with a strong customer service orientation - Experience and ability to understand and effectively work with legacy technologies and contribute as legacy applications evolve and are migrated to new platforms would be as asset. - Communicates in a clear and concise manner, both written and verbal, that is appropriate for the audience - Proven leadership skills with a commitment to customer service. - Strong interpersonal skills and a demonstrated ability to work effectively in a team environment - Ability to adapt to change and perform effectively under pressure - Demonstrated ability to work both individually and as part of a team, plan and organize your own work, communicate effectively in writing and verbally in person or remotely, initiative, team-oriented leadership skills and attention to detail - Excellent understanding of information technology/information systems     Be your best at Canada Life- Apply today    We are one of Canada's top 100 employers!   Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.       We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.           Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted   #LI-Remote
Job ID
2022-23663
Job Locations CA-MB-Winnipeg
Posted Date 3 days ago(8/10/2022 1:59 PM)
We are Canada Life   Being a part of Canada Life means you have a voice. This is a place whereyour unique background, perspectives and talents are valued, and shape our future success.   You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.   Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.     Be your best at Canada Life.   We are looking for an Intake Coordinator   The Intake Coordinator will follow-up with both Plan Sponsors and Plan Members to obtain duly completed documentation, ensure the forms are fully completed and respond to any questions they may have on the claims process. They will also ensure the claim is accurately set-up on the system in accordance with the contract and any required group specific special features.   What you will do  - Review system, claim documents and contract to confirm if eligibility requirements are met - Accountable for the outreach call to Plan Sponsors and Plan Members within 24 hours of receipt of initial claim information - Responsible to communicate via phone calls/emails to verify any discrepancies, missing or unclear information from either Plan Sponsor or Plan Member - Responsible for declination letter to Plan Sponsor and Plan Member accordingly - Adjudicate and manage the claim if expected to be for a limited duration (known as Quick Pay claims) - If claim does not meet eligibility for a Quick Pay claim, transfer the claim to the Disability Case Manager for claim adjudication and management and to DCAs for benefit calculation - File documents accordingly  What you will bring  - Minimum of one year within a customer service environment - Excellent oral and written communication skills in both French and English would be considered an asset - Must be able to understand complex instructions and basic contractual language - Knowledge of basic medical terminology - Strong typing and data entry skills; proficiency with Microsoft Office programs - Demonstrates excellence in phone etiquette and client service - Strong and effective organizational and time management skills with the ability to manage multiple priorities - Working experience within disability insurance is an asset Be your best at Canada Life- Apply today    We are one of Canada's top 100 employers!   Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.       We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.           Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted  
Job ID
2022-23662
Job Locations CA-BC-Burnaby
Posted Date 4 days ago(8/9/2022 12:14 PM)
We are Canada Life   Being a part of Canada Life means you have a voice. This is a place whereyour unique background, perspectives and talents are valued, and shape our future success.   You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.   Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.     Be your best at Canada Life.   We are looking for an Advisor Support Associate.  Bilingual (English/Mandarin) required.   Advisor Support Associates report to the Regional Sales Support Manager and Sales Support Manager and contribute to an advisor’s success by providing value-added sales support, marketing support, and client service support to help them grow their business.   What you will do - Provide strategic sales support to advisors to help them attain their sales goals and thereby help the Financial Centre achieve overall growth targets - Provide a high level of defined administrative services and support within the financial centre - Provide outstanding customer service and support by putting the customer first - Contribute as part of a high functioning operations team committed to the success of our advisors and Financial Centre - Provide professional, knowledgeable sales and service support to help advisors win new business as well as conserve and grow the business of existing clients - Provide administrative services and support to clients, co-workers, head office business partners, and the management team within the Financial Centre - Support and sponsor local and head office initiatives - Following specific administrative processes - Maintain and ensure compliance standards are met with advisors and within the Financial Centre - Able to take on special projects, as required - Offer general support and coverage to peers (MAs, OCs) as required What you will bring - Post-Secondary education; business related field preferred - Proficient in using E-mail, Word, Excel & PowerPoint, aptitude for learning new technology - Effective communication skills, both written and verbal, responding promptly to requests; effective telephone techniques; tact, courtesy and patience - Adaptable to change, with an understanding of the need to quickly change priorities and respond in a positive manner - Demonstrated proactive approach, showing initiative toward process improvement and individual development - Ability to prioritize multiple tasks and work effectively with continuous interruptions - Strong problem solving skills and can do attitude - Establish and maintain positive working relationships with others both internally and externally - Bilingual (English/Mandarin) required Be your best at Canada Life- Apply today    We are one of Canada's top 100 employers!   Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.       We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.           Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted  
Job ID
2022-23661