Current Career Opportunities

Canada Life is applying a strong focus on strategy and planning capabilities. These capabilities will be critical to navigating and succeeding in an increasingly dynamic and competitive environment, which includes changing customer behaviours and distribution trends, technology advancements, and a shifting global economy. The Strategy and Planning team as part of Office of the CIO is focused on technology strategy development and planning, and strategy execution for Canada Life’s Technology organisation. The team partners with the technology leaders to develop the go-forward strategy and takes an integrated view of strategic portfolios to assess capabilities and organizational readiness. The team also provides support to the annual planning process and long-term strategy development. Collaborating with leaders across Technology, the team helps solve critical issues providing a central perspective on cross-cutting themes. The role also partners closely with Lifeco’s Office of the CIO team to ensure alignment between the Canadian strategy and the global Lifeco strategy.   Reporting to the Director of Strategy and Planning, this role will help the Canada Technology Strategy team solve key challenges and problems. The Senior Analyst is responsible for providing research, insights, analysis, and presentation support to help the team make decisions, address key challenges and communicate effectively with stakeholders. The Senior Analyst will lead and support strategic planning and execution efforts with minimal guidance. This role will also provide financial modeling support and other in-depth analysis to help provide new perspectives on opportunities and challenges across the business. The Senior Analyst will need to take both a long-term and short-term perspective, providing insights into evolving trends while helping to shape initiatives that will enable the Canadian technology division to deliver on goals and priorities.   What you will do    Develop strategic presentation materials - Develop, build, and deliver well-structured, persuasive, visual presentation materials for senior audiences through storytelling that converts analysis into compelling insights - Support strategic / annual planning, including roadmap development, strategy presentations, financial plans / forecasts, etc. Support alignment of strategy execution efforts - Manage and provide support on select projects and initiatives, engaging partners and teams in workshops and working sessions while leveraging roadmaps, KPIs, results measures and organizational goals / objectives to problem solve and align plans across Canada - Support the use of tools, processes, and new ways of working to enable the strategy planning and execution function in service of overall Canada goals Conduct financial analysis and interpret results - Analyze information in collaboration with members of the Canada Technology Strategy team. - Conduct financial analysis including development of financial models to support strategies to understand opportunity economics and challenges - Develop financial models to evaluate the impact and financial viability of new strategic initiatives and partnerships What you will bring  - At least 5 years of experience in a technology strategy role, preferably within the financial services industry and/or with a Consulting firm. - Strong business acumen, with demonstrated aptitude for strategic, analytical and critical thinking - Highly proficient analytical skills, including financial analysis and research, with the ability to organize results and recommendations clearly - Excellent communication skills (written and verbal) with proven abilities to collaborate with employees across the organization - Proficient use of tools like PPT and Excel (working knowledge of Thinkcell, Macros and Power BI will be an asset) - University degree in a relevant discipline such as engineering, business, or other specialized degree Be your best at Canada Life- Apply today!   Being a part of Canada Life means you have a voice. This is a place where your unique background, perspectives and talents are valued, and shape our future success.   You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.   Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.    Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.       We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.     It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Canada Life policies. To request a reasonable accommodation in the application process, contact talentacquisitioncanada@canadalife.com.     Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted.    #LI-Hybrid

We are maturing our Network Engineering team by embedding multiple security technologies to emerge into Secure Network. Our team consists of highly motivated, innovative, and tech-savvy engineers that evaluate, design, and deploy Secure Network technologies using agile delivery methods and automation.   We are looking for a Senior Engineering Specialist – Secure Network   Role description  The Senior Engineering Specialist is responsible for designing, deploying, and operationalizing new network and security technologies.  He or she will also provide technical leadership by researching and conducting proof-of-concept on emerging technologies to determine business fit and promoting a mindset of continuous service improvement by conducting service health assessments.   What you will do  - Provides technical consulting on capabilities and limitations of network and security technologies - Leads validation and practicality of new technologies through rapid prototyping - Researches and evaluates technologies/products and make recommendations - Tests and evaluates network and security technologies against established criteria - Works with vendors to finalize detailed technical specifications for hardware and software - Installs hardware and/or software in test and if need to in production environments - Builds or enhances network and security technologies infrastructure components, and integrates 3rd party components, using standard tools (batch languages, programming languages, etc.) - Unit and system test all technology deliverables, and supports business acceptance testing - Implements all deliverables with the highest possible quality (that is, fewest implementation defects) - Participates in the creation of project deliverables (estimates, schedules, risk assessments, etc.) as a project team member - Makes design decision within the bounds established by project, portfolio, site and enterprise architectures - Ensures that components are engineered in accordance with the use to which they will be put (for example, backups may need to be both reliable and high performing, but restores may only need to be reliable) - Contributes to creation and maintenance of network and security technologies roadmaps - Conducts technical health assessments of the network and security technologies - Some travel maybe required   What you will bring  - A degree or equivalent education in a related discipline such as Computer Science, Business Computing, Engineering, or Commerce - Minimum 7 years experience designing, integrating, and implementing end to end infrastructure, network and security solutions in a large organization - Proven skills in designing and deploying multi-platform solutions - Broad knowledge of industry technology and directions, and specific knowledge in network and security domains such as network technologies (LAN/WAN/WLAN, SDWAN, Load Balancers, DNS), IAM technologies, Cloud Computing, Automation, IPS/IDS, DDOS, Firewalls, WAF, VPN etc. - The incumbent should have skills and knowledge in capacity planning, disaster recovery planning, product/service lifecycles, service management and a strong focus on customer service - Experience in performance tuning complex infrastructure solutions; knowledge of performance and monitoring tools will be an asset - Attention to detail and effective planning and organizational skills - Excellent analytical and problem-solving skills - Demonstrated initiative (self-starter) with the ability to influence others - Knowledge of Hybrid cloud environments and public cloud providers - Proven history of both technical and non-technical “soft” skills - Good working knowledge of ITIL practices and processes - Strong leadership, communication, negotiation, and interpersonal skills with demonstrated experience working in a team environment - Strong desire to implement change and contribute to the organization’s vision - Proven history of making appropriate decisions and recommendations - Good knowledge of Agile, Dev Ops, and PM methodologies What really sets you apart - Expertise in network security (including but not limited to IPS/IDS, DDoS, WAF) - Accreditation in Network and/or Security such as CCIE, CCNP, CISSP or equivalent - Experience in Scripting / Automation - Dev Ops or Agile Experience   Given the size and scope of our organization, we have the flexibility for this position to be located in the following head office locations: Toronto, London, Winnipeg.    Be your best at Canada Life- Apply today!   Being a part of Canada Life means you have a voice. This is a place whereyour unique background, perspectives and talents are valued, and shape our future success.   You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.   Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.    Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.       We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.           Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted.    #LI-Hybrid

Canada Life is seeking motivated individuals with a true passion for Cyber Threat detection and Incident Response.   Are you looking for an opportunity to work in a world-class cyber detection and incident response security operations capability? Are you interested in making a real difference?   As an Information Security Event Management Centre (iSEMC) Analyst, you will be part of a team that: - Monitor, detect, and analyze potential intrusions in real time and through advanced analytics of security-relevant data sources - Respond to confirmed incidents, by coordinating resources and directing remediation efforts - Provide situational awareness and reporting on cybersecurity status, incidents, and KPIs to business units - Ensure operating security technologies such as IDS/IPS and data collection/ analysis systems are configured and operating effectively   Your highly detail-oriented analytic skills and technical knowledge will be focused on monitoring multiple sources of security event information to identify suspicious activity and provide triage, initial investigation and documentation of potential incidents.     Other accountabilities of this role include security reporting, analyzing threat intelligence and attending Critical Incident Response Team (CIRT) meetings.  The ISEM Centre Analyst reports to the Director of Security Event Management and will work under the Manager of Security Event Management for the iSEM Centre.  This position will be located in Winnipeg.   Organization Summary:       The Information Security Event Management Centre (iSEM Centre) team reports to the Global Chief Information Security Officer and provides cyber detection, incident response and threat intelligence services on behalf of the Global Enterprise.   Accountabilities: - Monitoring and Analysis of Information Security Events    - Information Security Threat Alerting - Information Security Reporting - Audit, Compliance, and Oversight Services - Customer Support  Qualifications and Competencies:    Mandatory - Certificate or degree from an accredited college or university or equivalent experience - Minimum of four years experience as an Information Technology practitioner or in another I.S. related function - Experience using trouble ticketing systems (e.g. BMC Remedy, ServiceNow) - Knowledge of network protocols (e.g., IPv4/IPv6/TCP/UDP/DNS/HTTP) - Knowledge of major operating systems (e.g., Windows, AIX, Linux) - Knowledge of security technologies (e.g., SIEM, IDS/IPS, EDR, Firewalls) - Ability to read and interpret network diagrams and packet captures - Experience in doing triage, investigation and remediation of security events received via tools such as SIEM, IPS, IDS, EDR, etc - Demonstrated teamwork skills - Demonstrated ability to set goals and deliver results - Ability to multi-task - Ability to effectively manage change and stress - Excellent verbal and written communicator - Highly motivated and detailed oriented - Self managed and team oriented - Strong customer service orientation Desirable - Two or more years of direct experience in Information Security, including some of: threat management, vulnerability assessment, monitoring and investigations - Experience as a SOC analyst - Experience with SIEM products - Experience with scripting and coding (e.g. Python, Power Shell, Perl, VBA) - Experience with problem/incident and change management response - Familiar with ITIL processes - Experience with writing or developing procedures and processes - Completed, working towards or willing to attain Information Security Certifications (e.g. CISSP, Network +, Security +, SANS GCIA and GCIH) We offer a challenging, team-oriented work environment, competitive income and benefits, and opportunities for professional and personal development and growth.   Be your best at Great-West Lifeco and Canada Life - Apply today!    Great-West Lifeco Inc. is a leading international financial services holding company headquartered in Canada with interests in life insurance, health insurance, retirement and investment services, asset management, and reinsurance businesses. It operates in Canada, the United States, and Europe under the brands: Canada Life, Canada Life Germany, Canada Life UK, Canada Life Reinsurance, Empower Retirement, Putnam Investments and Irish Life.   In Canada, Great-West Lifeco operates under the Canada Life brand, offering a broad portfolio of financial and benefit plan solutions and serves the financial security needs of more than 12 million customers. Globally our combined companies have approximately 24,500 employees, 205,000 advisor relationships, and thousands of distribution partners – all serving more than 30 million customer relationships across these regions.   Being a part of our organization means you have a voice. This is a place where your unique background, perspectives and talents are valued, and shape our future success.   You can be your best here. You are part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.     We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.     It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Canada Life policies. To request a reasonable accommodation in the application process, contact talentacquisitioncanada@canadalife.com.     We would like to thank all applicants, however only those who qualify for an interview will be contacted.    

We are looking for an Organizational Change Management and Adoption Lead within the Service Experience team.   Reporting to the Director, Service Experience Process Governance and Reporting, the successful candidate will be responsible for building and running an organizational change management capability to advance the roll-out and adoption of technology, service management practices and services across the company. This role will require working with senior business and technology stakeholders and teams across the organization and is a key part of transforming the ways of working across people, process and technology.    Within the Canada Technology team, this role will be required to have a good understanding of related technology, service management practices and service concepts, and coordinate across stakeholder teams to create and maintain a cohesive communication, training and organizational change management approach and roadmap.    This role will also work with learning and development, communication, and HR teams to establish technology, service management practices and service focused learning and training capabilities, as well as learning events for teams across Canada Life to leverage.    What you will do  - Ensure changes are introduced with minimal impact, are well understood and supported. - Create and maintain repeatable organizational change management strategies and roadmaps tailored to advancing the use and adoption of technology and services. - Acts as a change leader and advocate for organizational change management, methodologies, and practice across the organization, including influencing senior leadership - Facilitate regular feedback opportunities to ensure objectives and benefits are realized.  - Ensure technology, practices and services are adopted and applied to business scenarios in a fit-for-purpose manner. - Maintains channels and content in support of increasing adoption, awareness, and measurement. - Responsible for planning and executing events that promote awareness and excitement with technologies, service management practices and services across Canada Life, including collaborations with internal teams and external vendors - Plan, develop and execute outbound communications from the technology team. - Works with Learning and Development, Human Resources, and Communications areas and others as necessary in the development and implementation of successful ACM strategies and plans - Establish technology, service management practices and service-related learning and training capabilities - Supervises, coaches, trains and mentors organizational change management team members, program / project team members and practitioners - Lead and facilitate workshops, working sessions and meetings focused on the change and gaining benefit from the change. Provide education, training and mentoring as needed     What you will bring  - A solid understanding of how people go through a change and the change process; experience with Prosci ADKAR Model or similar change model - Experience and knowledge of organizational change management principles, operations, methodologies, and tools - Exceptional communication skills – both written and verbal; excellent active listening skills. Ability to facilitate discussions among the team and clearly articulate messages to a variety of audiences - The ability to design, develop and implement training courses   -  Flexibility and adaptability; able to work in ambiguous situations - Demonstrated ability for critical thinking, and strategic alignment to forward-looking goals and objectives - Demonstrated ability to manage multiple projects at one time - Ability to work effectively at all levels in an organization - Considered a team player and able to work collaboratively with and through others - Demonstrated ability to acquire and develop an acute business acumen and understanding of organizational issues and challenges - Experience with large-scale organizational change efforts preferred - Proficiency with Windows-based computer applications (i.e. MS Office applications) - Minimum 7 years related experience and involvement in organizational change projects - Completion of post-secondary education, with a major in Business, Organizational Behavior Human Resources, or an equivalent combination of education and experience - Change Management Professional Certification/Designation or equivalent ACM training and experience Given the size and scope of our organization, we have the flexibility for this position to be located in the following head office locations: Toronto, London, Winnipeg.    Be your best at Canada Life- Apply today!   Being a part of Canada Life means you have a voice. This is a place where your unique background, perspectives and talents are valued, and shape our future success.   You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.   Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.    Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.       We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.     It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Canada Life policies. To request a reasonable accommodation in the application process, contact talentacquisitioncanada@canadalife.com.     Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted.    #LI-Hybrid

As a Lead, Application Security within the Canada Life Information Security Department, you will be responsible for the security posture of the products your team supports. You will grow your team through hiring, develop the team through coaching, act as a technical escalation point, and ultimately guide the team through critical decisions that always prioritize our customers.   What you will do: • Act as a subject matter expert and provide consulting on-demand for various initiatives. • Manage the daily operations and projects for a team of Application Security Engineers and Analysts. • Monitor key performance indicator (KPI) metrics, track program and employee performance, and provide reporting to senior management on a regular cadence. • Collaborate with product and development teams to ensure the adoption of Secure Software Development Lifecycle (SSDLC) best practices across the organization.   What you will bring:   • Experience leading, managing, and developing high performance teams. • Experience within an Application Security, software security team, or similar operating environment. • Excellent written communication skills, with a focus on translating technically complex issues into simple, easy to understand concepts. • Ability to think offensively like a hacker and defensively by evaluating applications and architecture. • Read and write multiple programming languages. Java, C#, JavaScript, Apex, and Python are highly valued, but others will help too. • Demonstrated knowledge of security best practices, principles, and common frameworks, such as: OWASP, NIST, ISO, SOC, etc. • Prior experience in implementing and integrating tools for SAST, SCA, DAST, IAST, ASPM, WAF, RASP, Fuzzing, Bug Bounty, etc.   Given the size and scope of our organization, we have the flexibility for this position to be located in the following head office locations: Toronto, London, Winnipeg.    Be your best at Canada Life- Apply today!   Being a part of Canada Life means you have a voice. This is a place where your unique background, perspectives and talents are valued, and shape our future success.   You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.   Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.    Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.       We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.     It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Canada Life policies. To request a reasonable accommodation in the application process, contact talentacquisitioncanada@canadalife.com.     Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted.    #LI-Hybrid

We are looking for a Manager, Technology Audit.   Reporting to the Director of Technology Audit, the Manager, Technology Audit, will be responsible for leading the annual ICOFR programme (ITGCs review) and effective management and delivery of the assigned portfolio of technology engagements across all IT functions and lines of business for Canada Life. This includes the responsibility for helping to develop and mature the Internal Audit data analytics practice through embedding and continuously improving data analytics within the audits executed as part of the annual audit plan. This role will provide the opportunity to combine your technical, auditing, data analytics and people skills to effectively advise and support the enterprise on risk related matters.  What you will do  - Lead information systems audits and ICOFR by developing and executing comprehensive risk-based audit plans that consider objectives, scope, deliverables, approach, resourcing, and schedule - Simultaneously manage work on multiple client engagements of varying size, scope, and complexity - Execute assigned audit activities independently and/or managing a team of 2-5 auditors to the successful completion of the audit as required - Identify and execute data analytics best practice opportunities to enhance the audit process - Confirm observations and recommendations with management - Assist in the development of continuous auditing and risk monitoring solutions - Ensure audit reports are written in a timely manner to a consistent high standard of quality - Develop a thorough understanding of the business, risks, and processes for assigned areas - Identify emerging issues that may impact the audit plan - Work as part of the global Technology Audit team, and participate in global and multi-entity technology audits - Provide guidance, direction and support to other functional area audit staff as required - Collaborate with Operations audit teams on audits of significant projects by addressing various system development and implementation risks - Provide input and recommendations to senior audit leadership in developing risk based annual audit plans - Ensure audit findings clearly articulate risk, root cause, and are documented accurately in the audit findings database. Monitor management response and timely manage follow-up for corrective action/progress - Contribute to other practice initiatives, including but not limited to knowledge sharing, training, and practice management activities What you will bring  - University/college degree in Business Administration, Information Technology, Computer Science, Engineering or equivalent required. - CISA is required.  CISSP, CISM, CRISC, or CIA are also considered an asset. - 7+ years of progressive industry-specific experience is required. Experience working in a Big Four accounting firm, Financial Services Institution or in a relevant IT environment is preferred - Experience in auditing current and emerging technologies and risks - Experience in auditing “Full Stack” - hardware, software, systems, applications, and processes - Requires strong knowledge and experienced skill sets in auditing using relevant frameworks:  COBIT, ITIL, ISO 2700x, and NIST frameworks. - Knowledge and experience with Agile and Dev/Ops methodologies, and cloud applications, RPA - Experience in using automation and data analytics tools including ACL, Power Query, advanced Excel, Power BI, etc. - Experience in using of programming languages such as Python, R, SQL would be considered an asset - Strong interpersonal, leadership skills and experience developing relationships with auditees. Motivated, self-starter with a passion to learn and embracing new challenges. - Excellent verbal, presentation and written communication skills and ability to communicate at all levels of the organization - Excellent analytical skills, ability to problem solve and multi-task, and ability to work with minimal supervision  - Proven ability to build and maintain trusted collaborative business relationships with the ability to engage and influence others - Ability to manage multiple resources across a variety of time zones in a matrix structure - Previous experience managing a team would be considered an asset Given the size and scope of our organization, we have the flexibility for this position to be located in the following head office locations: Toronto, London, Winnipeg.  Be your best at Great-West Lifeco and Canada Life - Apply today!    Great-West Lifeco Inc. is a leading international financial services holding company headquartered in Canada with interests in life insurance, health insurance, retirement and investment services, asset management, and reinsurance businesses. It operates in Canada, the United States, and Europe under the brands: Canada Life, Canada Life Germany, Canada Life UK, Canada Life Reinsurance, Empower Retirement, Putnam Investments and Irish Life.   In Canada, Great-West Lifeco operates under the Canada Life brand, offering a broad portfolio of financial and benefit plan solutions and serves the financial security needs of more than 12 million customers. Globally our combined companies have approximately 24,500 employees, 205,000 advisor relationships, and thousands of distribution partners – all serving more than 30 million customer relationships across these regions.   Being a part of our organization means you have a voice. This is a place where your unique background, perspectives and talents are valued, and shape our future success.   You can be your best here. You are part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.     We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.     It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Canada Life policies. To request a reasonable accommodation in the application process, contact talentacquisitioncanada@canadalife.com.     We would like to thank all applicants, however only those who qualify for an interview will be contacted.     #LI-Hybrid #IND

We are looking for a Senior Software Developer - Customer focused culture to deepen client relationships, work with other team members, such as Architects, developers, business analysts, QA Testers, and the operations team in troubleshooting support activities. - Help with proofs of concept, new functionalities to get the most out of the ServiceNow modules for the business. - Extract and maximise business value by providing solutions leveraging out of box that best fit the business requirement. What you will do - Design, develop and implement enhancements/fixes within ServiceNow by Adhering to ServiceNow best practices. - Strong knowledge in ServiceNow development using most of the ServiceNow tools and features such as Business Rule, Script Include, Client Scripts, UI Policies, AJAX, Glide Scripting, Java Scripting, Angular JS, Widgets, Workflow, Catalog Development, UI Page, UI Scripts, UI Action, Inbound Action, Notifications, REST & SOAP APIs, Workflow, Flow Designer, Script Actions. - Ensure enhancement deployment as per conceptual design documentation and architecture. - Collaborate with various IT and business groups to ensure deployed solutions meet all agreed criteria. - Develop clear technical/process documentation. - Configure integrations with various ServiceNow integration methods, such as web services, REST, SOAP, Data Sources, LDAP servers, and import set. - Proactive, responsive, and focused on potential future requirements/issues - Recover quickly when there are deployment issues and perform lessons learnt session to peers. - Troubleshoot and resolve any potential issues, and work with ServiceNow support team for resolution. - Transfer knowledge and provide coaching to employees ensuring the effective utilization of ServiceNow. What you will bring   Technical and Industry Experience: - 5+ years experience as an administrator for ServiceNow platform - 5+ years experience as a ServiceNow Developer - 5+ years experience using web services integration in ServiceNow (REST/ SOAP) - Actively worked on ServiceNow upgrade and created ATF’s - Experience with Employee Center, Integration Hub, Virtual Agent, ITSM, CMDB, ITAM, APM, SIR, ITOM, IRM applications desirable Given the size and scope of our organization, we have the flexibility for this position to be located in the following head office locations: Toronto, London, Winnipeg.    Be your best at Canada Life- Apply today!   Being a part of Canada Life means you have a voice. This is a place where your unique background, perspectives and talents are valued, and shape our future success.   You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.   Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.    Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.       We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.     It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Canada Life policies. To request a reasonable accommodation in the application process, contact talentacquisitioncanada@canadalife.com.     Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted.    #LI-Hybrid

As one of Canada’s leading financial services companies, we take pride in making disciplined, purposeful long-term investments that support growth in the Canadian economy while helping Canadians reach their financial goals while putting the customer at the center of what we do. We are looking for candidates that exemplify this and can demonstrate it in their work to support our Investments division.   The Canadian Investment operations manage over $61 billion of assets in the Company’s consolidated general funds and over $92 billion of segregated fund assets.    At Canada Life, the customer is at the centre of what we do. We are looking for candidates that exemplify this and can demonstrate it in their work.   Our Investment Technology team who provides technology solutions to our Investments division, is looking for a Sr. QA Specialist in Winnipeg/London/Toronto. Reporting to the Manager – Quality Assurance Services, the successful candidate will have a proven track record in leading quality assurance activities for complex integrated among existing and new systems with legacy and emergent technologies.   Position Overview   As a Sr. QA Specialist, you will work closely with various IT practitioners, business leaders, and third-party vendors to define, manage, and monitor the overall application validation and verification activities.  This role provides the opportunity to leverage strong conceptual level thinking ability and leadership skills as an individual contributor and leader of others.     Accountabilities   - Contributes to the development of the project deliverables, with respect to definition of project scope, estimates for QA tasks, identification of stakeholders, approach, methodology, communication plan, QA resourcing and schedule. - Gains clear understanding of business problems/opportunities and the solution to define and document detailed test strategy. - Works closely with Business System Analyst and Business team members to ensure adequate testing by contributing to test plans, identification of test situations and test cases, execution of test plan and verification that test results meet business expectations. - Gains clear understanding of Business Requirements and Complex Integration Specifications to define and develop test plan/test cases. - Execute test cases in Investment COTS applications, Web Applications, Integration Layers, Down Stream/Up Stream Applications. - Lead and manage QA activities including test leadership, test coordination with various teams, managing testing environments, defect management. - Identifies, escalates and contributes to the resolution of project issues and mitigation of project risks. - Supports project implementation by leading/coordinating project implementation activities including verification that system is performing as expected and providing support during project Warranty Period. - Contributes to the development and enhancement of Investment Technology QA team by knowledge sharing and contributing to best practices, tools and techniques.    Qualifications and Competencies - Post-secondary degree in a related discipline (Computer Science, Commerce, Business Administration, Management Information Systems, etc), or an equivalent combination of post-secondary education, training and experience. - Minimum of 10 years of relevant experience - Proven experience with quality assurance / quality control methodologies, quality assurance tools, IS compliance standards and capability maturity models. - Experience working as a Sr. QA Engineer/QA Lead/Test Lead on complex, strategic assignments with significant budget, effort and business impact. - Strong customer service focus and the ability to manage stakeholder relationships and provide excellent leaderships skills. - Experience in leading user acceptance testing for a complex project. - Strong experience in ETL testing and Integration testing. - Understanding of data mapping and data flow between source and target systems. - Experience in validating source and target files based on the data specification. - Strong experience in data analysis. - Experience writing advanced SQL queries for testing. - Hands on test automation experience in writing/maintaining java/python scripts beyond record/playback - Strong written and verbal communication skills including the ability to communicate effectively to a non-technical audience. - Strong interpersonal skills and the ability to work effectively in a team environment. - Creative and strong problem-solving skills. Desirable - Previous experience in the Financial Services industry in an investment area. - Experience in Accessibility testing. Given the size and scope of our organization, we have the flexibility for this position to be located in the following head office locations: Toronto, London, Winnipeg.    Be your best at Canada Life- Apply today!   Being a part of Canada Life means you have a voice. This is a place where your unique background, perspectives and talents are valued, and shape our future success.   You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.   Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.    Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.       We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.     It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Canada Life policies. To request a reasonable accommodation in the application process, contact talentacquisitioncanada@canadalife.com.     Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted.    #LI-Hybrid

Candidate will be required to assist in standing up and providing day to day governance of the Appian platform. Resource will be required to perform hands on administration of the platform including but limited to design, support, road maps and day to day operations of our Appian platform.   What you will do    Design and build integration between multiple on premises and / or cloud hosted systems. Architect must be capable of understanding business requirements, working with Business / Technology leaders, Enterprise Architects and Hands-on experience on Appian Process building & deployment, API management, alert framework/ exception handling, connectors/listeners. - End Users to develop a proposed solution and work with the technical team to develop and deploy the solution. Experience in development of integration processes using Appian. - Experience with multiple middleware applications, including expert level knowledge Appian integration platform, as well as experience in project leadership, detailed requirements analysis, software design, testing, and deployment. - Assist project leadership in designing the approach for API-led integration / middleware projects, including selection of technologies, setting technical directions, estimating / planning and directing developers Collaborate with - enterprise architects and IT program managers to enhance existing business applications and facilitate solutions to meet business requirements. - Architect technical solutions for enterprise systems using the Appian integration platform to drive the value equation and adapt to a rapidly changing business environment. - Define standards and guidelines around Scalability, Security, Logging, Auditing, Policy Management and Performance Monitoring and KPI for end-to-end process execution .  What you will bring  - 10+ years of total exp with minimum 5+ years of development in Appian and 2+ years of Lead exp. - Hands-on experience on Appian Process building & deployment, API management, alert framework / exception handling, connectors / listeners. - Experience in development of integration processes using Appian. - Candidate having experience of consume & produce of REST / SOAP services. - Understanding and Knowledge of JSON, XML, Flat Files (CSV, Fixed-Width) Given the size and scope of our organization, we have the flexibility for this position to be located in the following head office locations: Toronto, Winnipeg.    Be your best at Canada Life- Apply today!   Being a part of Canada Life means you have a voice. This is a place where your unique background, perspectives and talents are valued, and shape our future success.   You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.   Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.    Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.       We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.     It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Canada Life policies. To request a reasonable accommodation in the application process, contact talentacquisitioncanada@canadalife.com.     Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted.    #LI-Hybrid

Candidate will be required to lead a team of Appian Engineers in standing up and providing day to day governance of the platform. Resource will be required to perform hands on administration of the platform including but limited to design, support, road maps and day to day operations of our Appian platform   What you will do    Design and build integration between multiple on premises and / or cloud hosted systems. Architect must be capable of understanding business requirements, working with Business / Technology leaders, Enterprise Architects and - End Users to develop a proposed solution and work with the technical team to develop and deploy the solution. - Experience with multiple middleware applications, including expert level knowledge Appian integration platform, as well as experience in project leadership, detailed requirements analysis, software design, testing, and deployment. - Assist project leadership in designing the approach for API-led integration / middleware projects, including selection of technologies, setting technical directions, estimating / planning and directing developers Collaborate with - enterprise architects and IT program managers to enhance existing business applications and facilitate solutions to meet business requirements. - Architect technical solutions for enterprise systems using the Appian integration platform to drive the value equation and adapt to a rapidly changing business environment. - Define standards and guidelines around Scalability, Security, Logging, Auditing, Policy Management and Performance Monitoring and KPI for end-to-end process execution .  What you will bring  - 10+ years of total exp with minimum 5+ years of development in Appian and 2+ years of Lead exp. - Hands-on experience on Appian Process building & deployment, API management, alert framework / exception handling, connectors / listeners. - Experience in development of integration processes using Appian. - Candidate having experience of consume & produce of REST / SOAP services. - Understanding and Knowledge of JSON, XML, Flat Files (CSV, Fixed-Width) Given the size and scope of our organization, we have the flexibility for this position to be located in the following head office locations: Toronto, Winnipeg.    Be your best at Canada Life- Apply today!   Being a part of Canada Life means you have a voice. This is a place where your unique background, perspectives and talents are valued, and shape our future success.   You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.   Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.    Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.       We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.     It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Canada Life policies. To request a reasonable accommodation in the application process, contact talentacquisitioncanada@canadalife.com.     Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted.    #LI-Hybrid

We are looking for a Reporting and Data Analyst within the Process Management & Compliance team as part of Service Experience      The Reporting and Data Analyst is a critical member of the Service Experience team helping to drive critical business decisions by analyzing metrics, mining data and designing sustainable / dynamic reporting.     What you will do    Reporting   - Co-ordinate and prepare reports, and other presentation materials necessary to communicate information to various stakeholder groups - Collaborate daily with the process owner and managers - Visualize and analyze data for various types of business reports - Create business reports that provide insight into key data points - Communicate the results of data analysis in written and verbal form to leadership - Supports Technology departments in reaching their goals through analysis of the metrics and creating dashboards - Identify and troubleshoot key performance measures and reporting issues - Monitor data to identify changes or trends that require further action - Reporting focus includes, but is not limited to the following: - Monthly Operational Excellence Reporting - Daily/Weekly/Monthly/Quarterly/Yearly Operational reporting (Key Performance Indicators (KPIs), Critical Success factors (CSF), etc) - Reporting for the regulators (OSFI)  Data Analysis/ Business Intelligence Reporting   - Complete data analysis and discovery - Build insights, better understand the data and the story it is telling to drive actionable results - Collect, interpret, and analyze complex data sets from multiple sources - Design, develop and implement databases to support ongoing reporting - Integrate data, analyze for patterns and trends using statistical analysis methods, ensure data quality - Influence data quality through adherence to best practices in data collection and management, through collaboration with delivery teams - Design, build and maintain user-friendly, interactive data visualizations and dashboards using complex datasets from different sources for operational and management decision making - Develop and implement metrics and performance indicators - Apply and implement best practices to ensure dashboard design consistency, accuracy, and efficiency for the best user experience  What you will bring    - 3-5 years of applied data management experience (Data modeling & analytics education an asset) - Expertise in PowerBI, Tableau, SharePoint, ServiceNow, Performance Analytics, SQL, SAP - Highly proficient in the core Microsoft Office applications - Excellent communication and presentation skills and strong organization skills - Proven ability to learn and handle multiple priorities in a challenging work environment - Strong analytical skills and problem-solving skills - Strong creative thinking skills to determine unique ways to deliver on unmet customer needs - Agile, practical, customer service-oriented mindset (doesn’t over complicate processes) - Generally curious and excited to learn new things - Demonstrated ability to build effective relationships with colleagues or external stakeholders to positively influence outcomes quickly and confidently - Demonstrated ability to handle ambiguity, embrace change and seek clarity through a variety of available stakeholders and resources - Is an expert multi-tasker – juggling priorities in a fast paced / demanding environment Be your best at Canada Life- Apply today!   Being a part of Canada Life means you have a voice. This is a place where your unique background, perspectives and talents are valued, and shape our future success.   You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.   Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.    Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.       We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.     It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Canada Life policies. To request a reasonable accommodation in the application process, contact talentacquisitioncanada@canadalife.com.     Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted.    #LI-Hybrid

Role description    As a member of the Artificial Intelligence and Data Analytics team, you will work closely with our data scientists and translators, translating complex model outputs into actionable insights. This includes understanding, identifying and wrangling data from source systems, applying your statistical knowledge to analyze data, and building tools to translate and display AI insights to our business leaders. Your expertise will empower us to make data-driven decisions. If you're ready to make a meaningful impact, we invite you to apply and be a part of our innovative journey.   What you will do    Data - Provide consulting to data analysts (DAs) on data analysis; review analytical reports and ensuring accuracy, interpretability, and evaluating statistical/analytical approach - Oversee the governance of transformed data as it relates to PII and other data security considerations - Create data test plans founded in statistics and support the team with implementing them - Support Data Engineers (DE) by helping to identify and wrangle data from source systems - Support Data Scientists (DS) with data analysis that is founded in statistical methods - Provide other data analysis as directed by the Product Owner (PO) - Develop Python and SQL code to translate AI output into an end-user-friendly output Analysis - Support project planning by providing effort estimates and consulting on DA assignments and availability - Support the Manager, Data Analytics with data governance considerations through the data lifecycle (exploration, analysis, prep, and visualization) - Review all DA documentation related to AIA use cases (5i deliverables) - Support the Translator/PO by being the first reviewer on all DAs deliverables that relate to business SME consultation - Review planned presentations and provide coaching on informal presentation approaches - Support the translator with planning, analysis, and visualization related to value realization of use cases - Create documentation to support all of the above activities - Consult with business SMEs to: - Identify and gather data documentation - Produce data documentation on direction from the PO - Understand the business requirements and considerations for the data - Provide informal presentations to stakeholders on any of the above accountabilities - Support translators with the understanding of business objectives, and identify key drivers of business outcomes from data Visualization - Work with DS and Translators to design the end data product that will be visualized (transform the AI output to complete the data pipeline) - Work with stakeholders to understand data and visualization requirements for a variety of internal and external projects - Develop / review PowerBI dashboard development to ensure it is meeting established BI governance requirements and end user needs   What you will bring  - A degree in Statistics or equivalent experience implementing advanced statistics to solve business problems - 5 years experience bringing value from data - Formal or informal people leadership experience in a data analysis role (supervising, training, coaching and/or mentoring) - Proficiency in Azure, Databricks, Power BI, Python, and/or SQL - Experience working in an Agile environment - A strong foundation in research methods would be an asset   Given the size and scope of our organization, we have the flexibility for this position to be located in the following head office locations: Toronto, Winnipeg, London.   Be your best at Canada Life- Apply today!   Being a part of Canada Life means you have a voice. This is a place where your unique background, perspectives and talents are valued, and shape our future success.   You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.   Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.    Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.       We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.     It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Canada Life policies. To request a reasonable accommodation in the application process, contact talentacquisitioncanada@canadalife.com.     Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted.    #LI-Hybrid

We are looking for a Manager Business Continuity Risk Management (BCRM).   The Manager, Business Continuity Risk Management BCRM- will be responsible for contributing to the design and oversight of implementation of the enterprise-wide (Lifeco) Business Continuity Risk Management Framework.   The role will support the establishment and ongoing operation of the second line of defence within the Business Continuity Risk Management System (BCRMS) which includes Emergency Response, Incident Management, Business Continuity and Technology Resiliency planning.      Business Continuity Risk Management Business Continuity Risk Management overall is a company accountability and as such requires a high degree of communication and collaboration.  This position is responsible for ensuring full value and effectiveness is obtained for all BCRM investments.    The role will be accountable for ensuring that business units are adequately identifying, measuring, managing, and reporting business disruption risks, and are in compliance with all global and jurisdictional standards and regulatory requirements. The Manager Business Continuity Risk Management will work actively with the Global BCRM group to ensure practices are aligned to the Lifeco BCRM Framework and provide independent assessment of the BCRM risk profile.    What you will do:   As the subject Matter Expert (SME) for Business Continuity Risk Management this role is established as a second Line of Defence with specific deliverables and responsibilities that include:    BCRM Governance  - Develop and contribute to the execution of the BCRM framework, policy, operating standard, structure, procedures, and processes. - Develop and implement BCRM methodology for regional engagement in Operational Risk Management Framework components (e.g., Operational Risk and Control Assessments, Operational Risk Scenarios, Loss Events, Risk Policy Assurance), change risk assessments and supplier risk assessments. - Establish processes to apply objective assessment to key aspects of the BCRM Framework - Determine the appropriate governance and escalation processes to support the lines-of-business on key risk issues  Strategy and Planning  - Foster and provide visible leadership in the promotion of sound BCRM Risk Management practices across the organization by contributing to the development and execution of the BCRM framework, policy, operating standard, structure, procedures, and processes. - Establish a process to apply objective assessment to key aspects of the BCRM Framework including the business impact analysis (BIA) process, stated recovery time objectives (RTOs) and recovery point objectives (RPOs), as well as recovery and testing strategies - Provide objective and independent risk expert advice and counsel to the business, partnering with Internal Audit, Legal, Compliance and Risk Recommend courses of action for the first line of defence to ensure ongoing improvement and evolution of Business Continuity strategies and capabilities. - Ensure that the BCRM risk profile is aligned with strategic business objectives and stated risk appetite Drive continuous improvement across the organization related to BCRM risk and ensure improvements are incorporated into the ongoing development of tools and processes. - Ensure that change management impacts are assessed, and related processes are in place - Determine the appropriate governance and escalation processes to support the lines-of-business on key risk issues - Create and manage BCRM operational plans and strategies to achieve objectives. - Develop BCRM operational strategies and influence strategic direction. - Participate in Global BCRM planning as part of the planning/leadership team - Ensure that all BCRM staff and business unit plan leaders are appropriately trained and have the tools available to meet their roles and responsibilities  Exercises and Testing  - Ensure sufficient testing programs are established to provide assurance of resilience to key risks and threats Review and provide objective assessment to the design of regional testing frameworks - Assist in protecting against the impact of business disruptions. To ensure successful delivery of critical services and processes during business disruptions.   Analysis and Reporting  - Establish and report on BCRM key risk indicators and facilitate the sharing of best practices across the regions - Support Lifeco level BCRM scenarios, and work with regional teams to engage relevant businesses Implement BCRM methodology for regional engagement in change risk assessments - Contribute to quarterly Lifeco BCRM reporting for the ORC, ERMC, Board and regulators - Create and maintain a current BCRM risk profile that supports the basis for making business decisions from a risk appetite perspective. - Monitor the state of the BCRM program and report on performance to senior leadership. Response - Assist in the anticipation and preparation for emerging risks and maintain effective relationships with internal and external stakeholders Support response efforts at time of incident   What you will bring:   - Experience in a Business Continuity or Technology Resiliency function within large scale organization - Experience working in a regulated environment. - Business Continuity professional accreditation / certification is an asset - Experience with the Fusion Risk Management software and/or Salesforce - Experience with ISO 22301 and 22318 - Business Degree or other relevant post graduate qualification - Demonstrate relationship building, people management and leadership skills with an exceptional ability to make things happen through influence and by nurturing key partnership relationships - Business Acumen and operational expertise including an understanding of insurance operations - Conceptualization, presentation, and communication skills to effectively execute change - Ability to develop new techniques and approaches for BCRM - A strong ability to innovate combined with a low tolerance for risk     Given the size and scope of our organization, we have the flexibility for this position to be located in the following head office locations: Toronto, London, Winnipeg.   Be your best at Great-West Lifeco and Canada Life - Apply today!    Great-West Lifeco Inc. is a leading international financial services holding company headquartered in Canada with interests in life insurance, health insurance, retirement and investment services, asset management, and reinsurance businesses. It operates in Canada, the United States, and Europe under the brands: Canada Life, Canada Life Germany, Canada Life UK, Canada Life Reinsurance, Empower Retirement, Putnam Investments and Irish Life.   In Canada, Great-West Lifeco operates under the Canada Life brand, offering a broad portfolio of financial and benefit plan solutions and serves the financial security needs of more than 12 million customers. Globally our combined companies have approximately 24,500 employees, 205,000 advisor relationships, and thousands of distribution partners – all serving more than 30 million customer relationships across these regions.   Being a part of our organization means you have a voice. This is a place where your unique background, perspectives and talents are valued, and shape our future success.   You can be your best here. You are part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.     We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.     It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Canada Life policies. To request a reasonable accommodation in the application process, contact talentacquisitioncanada@canadalife.com.     We would like to thank all applicants, however only those who qualify for an interview will be contacted.     #LI-Hybrid

We are looking for a ServiceNow Data Lead to lead and help transform Canada Life Technology’s IT Data management in support of Canada Technology and its partners. This role is responsible for collaborating across a diverse team of IT professionals responsible for Hardware and Software asset management. You will have experience in, IT asset management (hardware and software asset management), service definition, data, workflows, and automation.   If you are called to make an impact, comfortable with change at scale, passionate about technology, love to learn, and create world-class customer experiences, this is a great opportunity to grow and contribute to a world-class team!   Role Description   The ServiceNow Data Lead is responsible for the management of technology assets, which includes the discovery and structure of technology assets while mitigating the risks these assets present to the organization throughout their life. Our ideal candidate will have a data driven and data-based results focus with the ability to translate service-related data into measurable business value. You are familiar with discovery, configuration management and IT asset management disciplines and can help grow the Canada Life team where both disciplines intersect as well as co-exist to in the delivery and management of services and assets throughout their lifecycles. Strong knowledge in ServiceNow development using most of the ServiceNow tools and features such as Business Rule, Script Include, Client Scripts, UI Policies, AJAX, Glide Scripting, Java Scripting, Angular JS, Widgets, Workflow, Catalog Development, UI Page, UI Scripts, UI Action, Inbound Action, Notifications, REST & SOAP APIs, Workflow, Flow Designer, Script Actions. What you will do    - Provide effective governance to ensure asset management processes and procedures are effectively being adhered to by internal teams and service partners. - Ensure that ITAM-related tools and services are properly evaluated, selected, configured, and maintained, with appropriate integration with other sources of data. - Maintain accuracy of IT software and hardware assets - identify issues, manage remediation and optimization activities. - Identify opportunities (processes, training, systems) to enhance individual and team effectiveness.  - Communicate technical problems and solutions to both technical and non-technical audiences - Review and recommend enhancements to the existing configuration management practice, processes, and procedures, as well as focus on implementing efficiencies through automation within the CMDB. - Work with the vendor on ServiceNow solutions to enable future enhancement and support What you'll bring: - Post-secondary degree/diploma in business or computer science or an equivalent combination of training and experience. - Demonstrated experience in IT Asset Management supporting applications or leading process governance. - General technical knowledge of various IT systems (servers, load balancers, network, firewall, virtual environments, cloud, mainframe, databases, middleware, end-user computing, etc.) - Strong understanding of asset management and discovery tools like Service Now, BMC, SCCM, ILMT etc. - Fluent in dependencies of CMDB, Discovery and Application Portfolio Management knowledge. - Technical and functional understanding of the CSDM framework and Service Mapping - Strong analytical, problem-solving skills and a natural ability to solve complex issues. High attention to detail and strong ability to learn new technologies. - Experience with creation and optimization of ITOM operating model - High understanding of Service Management and ITIL - Passion for the possibilities of technology and for staying abreast of advances in technology and industry best practices. - Strong communication, collaboration and relationship building skills. Be your best at Canada Life- Apply today!   Being a part of Canada Life means you have a voice. This is a place where your unique background, perspectives and talents are valued, and shape our future success.   You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.   Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.    Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.       We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.     It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Canada Life policies. To request a reasonable accommodation in the application process, contact talentacquisitioncanada@canadalife.com.     Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted.    #LI-Hybrid

We are looking for a Social Media Specialist/Senior Social Media Specialist to join our team. The size and scope of our organization, we have the flexibility for this position to be located in the following head office locations: London, Torontoor Winnipeg.    Whatyou’ll do:     - Leadall aspects ofpaid social media campaigns including strategy, content development, visual direction, execution, optimization and post-mortem reporting for platforms including Facebook, Instagram, Twitter, LinkedIn, Pinterest and more.  - Manage day-to-daymaintenance of social media ad accounts including the setup, programming, monitoring and optimization of advertising content across various social channels.  - Develop post-mortem reporting that focus on results, successes, and key learnings that can be leveraged for future campaigns.  - Work collaboratively with various internal stakeholders to create social media campaigns that achieve their specific businessobjectives.  - Support brand management and ensuring all content and projects follow respective brand standards.  - Demonstrate abilities as a creative thinker and encourage others to think outside the box.  - Ongoing tracking and knowledge of industry & brand best practices for PR, influencer relations and social media.  - Develop monthly analytics reports for various initiatives and social media channels.    Qualifications & Experience:    - Proven experience and expertise leading and executing paid social media campaigns across multiple platforms  - Experience with influencer marketing and management is a plus  - Knowledge and experience using Hootsuite is a plus.  - Excellent written and oral English skills are mandatory  - Knowledge and interest and current industry trends including digital and social media  - Understand how audiences are responding to social content and use these insights to inform best practices for social media content creation   - Strong attention to detail and keen writing, editing and proofreading skills  - Excellent organizational, problem-solving and interpersonal skills  We offer a challenging, team-oriented work environment, competitive income and benefits, and opportunities for professional and personal development and growth.    Given the size and scope of our organization, we have the flexibility for this position to be located in the following head office locations: Toronto, London, Winnipeg.    Be your best at Canada Life- Apply today!   Being a part of Canada Life means you have a voice. This is a place where your unique background, perspectives and talents are valued, and shape our future success.   You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.   Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.    Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.       We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.     It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Canada Life policies. To request a reasonable accommodation in the application process, contact talentacquisitioncanada@canadalife.com.     Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted.    #LI-Hybrid

About Canada Life’s Digital Hub    Canada Life’s Digital Hub is a team driven by customer needs. We provide expertise and strategic thought leadership that’s fueling Canada Life’s customer experiences.    Our team of experts in design, technology, product and agile work collaboratively with our business partners, creating digital tools that improve our customers’ lives. Come join an organization committed to delivering innovative, digital experiences.    We are looking for a Senior Salesforce Vlocity Developer.   Given the size and scope of our organization, we have the flexibility for this position to be located in the following head office locations: Toronto, London, or Winnipeg. This will be a hybrid role, based in one of the 3 offices. The successful candidate will be required in be in-office approximately 2 days/week.    Role Description   As a Salesforce Industries Vlocity developer, you are responsible for transforming the design and product vision into a seamless and engaging product. You work hard to stay on top of fast changing technology and invest a lot of energy to learn new platform features. You stay on top of the latest Salesforce product developments and anticipate what the near future will bring. You love clean code, clean interfaces and have a real passion for problem solving.     As a Salesforce Industries Vlocity Developer, you will also have deep understanding and proven grasp of end-to-end programming and an approach to development that focuses on building light-weight re-usable components that can be used to deliver a great product.    What you'll do  - Design and build experiences in Salesforce Communities using the Salesforce Industries Vlocity cloud platform  - Ensure the code follows latest coding practices and industry standards  - Work closely with other developers to understand and properly use the platform components  - Write both unit and integration tests and develop automation tools for daily tasks  - Challenge ideas and opinions to avoid pitfalls and inefficient solutions  - Help and mentor other members of the team  - Be a member of a high performing Agile team  What you'll bring  - 3-5 years of experience in Salesforce application development and administration  - 1+ years of experience in Salesforce Lightning Web Components development  - 1+ years of experience in Salesforce Vlocity application development  - In-depth understanding of Salesforce Lightning Design System (SLDS) and Vlocity Newport Design System  - Strong experience using the core Vlocity technologies – Cards, Templates, Integration Procedures, OmniScripts and Data Raptors  - Understanding of APIs and how to use them in practice  - Strong experience with continuous integration tools like JIRA, Bitbucket (GIT) and Confluence  - Knowledge & experience with unit testing  - Excellent communication and ability to work in an Agile environment  - Bachelor’s degree in Computer Science or equivalent experience  Who you are  - Excellent Salesforce knowledge and a positive attitude/customer focused  - Keeps up to date with platform best practices, processes, and configuration patterns  - Supports proactive identification risk and issues  - Demonstrated ability to meet deadlines, handle and prioritize simultaneous requests  - Creative and analytical thinker with strong problem-solving skills  - Must demonstrate exceptional verbal and written communication skills  - Ability to critically evaluate information gathered from multiple sources & reconcile conflicts  - Ability to assess the impact of new requirement on Salesforce.com and all upstream and downstream applications, systems, and processes  Be your best at Canada Life- Apply today!   Being a part of Canada Life means you have a voice. This is a place where your unique background, perspectives and talents are valued, and shape our future success.   You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.   Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.    Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.       We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.     It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Canada Life policies. To request a reasonable accommodation in the application process, contact talentacquisitioncanada@canadalife.com.     Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted.    #LI-Hybrid

We are looking for an SrOrganizational Change Management (OCM) Specialist within the Operational Strategy & Enablement team.   Technology, automation, and process optimization redefine the way we work and deliver to meet business needs and elevate the customer experience. You’ll be part of an organization that is embracing modern technology, innovation and agile ways of working.    Reporting to the AVP, Operational Strategy & Enablement, the successful candidate will help create change management, end user adoption and scale strategies and plans to meet organizational objectives by increasing employee and external end user adoption of new solutions and changes driven by initiatives that transform end user experience, business processes, systems and technology, job roles, and organization structures. The OCM Specialist will work to drive faster adoption and scale of changes, increase end user enablement and proficiency, and drive higher utilization and sustainment of changes that impact the organization.   If you have experience with leading and supporting people through change and you thrive in a complex and fast-paced work environment we are interested in meeting with you.   What you will do  - Act as a change leader and advocate for change management, end user adoption, methodologies, and practice across the organization, including influencing senior leadership  - Conducts change impact assessments and leads the development of strategies, plans and materials on projects and programs  - Works with Business Leaders, Project Leaders, Learning and Development, Human Resources, and Communications areas, and others as necessary, in the development and implementation of successful Adoption Change Management (ACM) strategies and plans - Leads the development and implementation of ACM methodology, strategies and plans to support large to medium scale infrastructure project - Lead, coach/mentor and train other change management specialists, and program / project team members on ACM practices    - Lead the development and enhancement of ACM practices and tools, training curriculum, templates and other materials to support leaders and employees in a consistent and structured approach to managing organizational and people changes driven by new technology adoption   - Facilitates the development and use of performance metrics to define, measure and report on the progress and success of change and impacts to people on projects  - Lead and facilitate workshops, working sessions and meetings focused on the change impacts and benefit realization - Provide education, training and mentoring as needed What you will bring  - A solid understanding of how people go through a change and the change process; experience with Prosci ADKAR Model or similar change model - Experience and knowledge of change management principles, operations, methodologies, and tools - Exceptional communication skills – both written and verbal; excellent active listening skills. Ability to facilitate discussions among the team and clearly articulate messages to a variety of audiences - Ability to establish and maintain strong relationships and collaborate with others to facilitate movement toward a common vision or goal - Flexibility and adaptability; able to work in ambiguous situations - Resilient and tenacious with a propensity to persevere - Demonstrated ability for critical thinking, and strategic alignment to forward-looking goals and objectives - Demonstrated ability to solve problems and identify root cause. - Demonstrated ability to manage multiple projects at one time - Ability to work effectively at all levels in an organization - Considered a team player and able to work collaboratively with and through others - Demonstrated ability to acquire and develop an acute business acumen and understanding of organizational issues and challenges - Familiarity with project management approaches, tools, and phases of the project lifecycle - Experience with large-scale organizational change efforts preferred - Proficiency with Windows-based computer applications (i.e. MS Office applications) - Minimum 7 years related experience and involvement in major change projects - Experience working in an OCM role on a multi-year business process change project - Completion of post-secondary education, with a major in Business, Organizational Behavior Human Resources, or an equivalent combination of education and experience - Change Management Professional Certification/Designation or equivalent ACM training and experience Given the size and scope of our organization, we have the flexibility for this position to be located in the following head office locations: Toronto, London, Winnipeg.    Be your best at Canada Life- Apply today!   Being a part of Canada Life means you have a voice. This is a place where your unique background, perspectives and talents are valued, and shape our future success.   You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.   Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.    Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.       We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.     It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Canada Life policies. To request a reasonable accommodation in the application process, contact talentacquisitioncanada@canadalife.com.     Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted.    #LI-Hybrid