Reporting to Assistant Manager, Accounting, the successful candidate will be responsible for error handling and resolution of accounting errors. You will be operating in a fast-paced environment with ties to both operations and financial reporting. This role is also involved in project implementation and junior team member training when required. It interacts with various departments within the organization and building and managing these relationships is key.
What you will do
- Monitors error suspense accounts and ensures accurate reporting through completing financial reconciliations and investigating outstanding items. Completes daily and weekly follow-up on outstanding items till they are resolved
- Makes sure data interface is complete from insurance legacy source systems to the accounting sub-ledger through the hashing process.
- Drives resolution of outstanding items while overcoming obstacles. Communicate issues to Assistant Manager
- Manages workloads to ensure all reporting deadlines are met in a timely and accurate manner
- Arrange accounting meetings with team members from other areas when needed
- Continuous improvement of processes and procedures
- Liaises with internal and external auditors to fulfill informational and procedural requests
- Provides Assistant Manager with detailed information in support of his/her financial reporting analysis
- An important function of the role is in the implementation of the accounting and financial process changes associated with the International Financial Reporting Standard 17 (IFRS 17) for the assigned functions and reconciliations, which is a global change impacting how Insurance companies recognize profits
What you will bring
- Post secondary education preferably in a finance/accounting related field
- 3-5 years of accounting experience
- Knowledge of IFRS17 is an asset
- Knowledge of individual and wealth insurance systems and products shelf is an asset
- Knowledge of individual insurance administrative processes and procedures is an asset
- Strong critical thinking skills, problem-solving and decision-making ability
- Excellent oral and written communication skills
- Self-starter, team-oriented, and able to work with limited direction
- Professional and approachable with an emphasis on collaborative working relationships
- Strong knowledge of Excel
This position is located in the London head office.
Be your best at Canada Life- Apply today!
Being a part of Canada Life means you have a voice. This is a place where your unique background, perspectives and talents are valued, and shape our future success.
You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.
Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.
Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.
We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.
It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Canada Life policies. To request a reasonable accommodation in the application process, contact talentacquisitioncanada@canadalife.com.
Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted.
#LI-Hybrid
We are looking for a Drug Services Processor in Winnipeg, MB.
This position is suited to an individual who works well both independently and as part of a team, in an environment that is constantly changing. The Drug Services Processor is responsible for the assessment of multiple types of drug requests and logging the work that comes into the department. This includes reviewing the different BEN, PAS, Payer Portal and Tandem systems to determine eligibility. The incumbent must possess; strong time management skills.
What you will do
- Living our values of Customer View; Integrity; Partnership; and Communities
- Reviewing drug exceptions and set up on the Tandem system
- Corresponding both by phone and email to the Group Offices, Resource Centers, Benefit Payment Offices and Group Customer Contact Services
- Running reports using Excel and Access
- Scanning, logging and distribution of referrals and prior authorizations
- Work environment will include some rotational in-office & work-from-home capability
What you will bring
- Excel within a Purpose/Vision driven environment
- Optimistic and have a positive approach to work and life
- Experience working in Excel, Word and Access. Excellent keyboarding skills.
- At ease navigating through multiple computer programs simultaneously
- Ability to deliver high quality results with speed and accuracy in a fast paced challenging and ever changing work environment
- Strong organizational skills
- Excellent verbal and written communication skills
- Bilingualism is considered an asset
Be your best at Canada Life- Apply today!
Being a part of Canada Life means you have a voice. This is a place where your unique background, perspectives and talents are valued, and shape our future success.
You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.
Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.
Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.
We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.
It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Canada Life policies. To request a reasonable accommodation in the application process, contact talentacquisitioncanada@canadalife.com.
Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted.
#LI-Hybrid
We are looking for a Rehabilitation Consultant that resides in the Lower Mainland of BC.
Do you believe that work is healthy? Are you interested in being part of a team that helps people return to employability? Would you like to work at home and in the community?
We’re looking for knowledgeable, empathetic, and dedicated rehabilitation professionals to work as key members of our case management team.
You’ll manage complex disability cases in a pro-active manner with the goal of achieving a level of functional improvement that supports the earliest possible return to employability. You will work directly with the claimant as well as their employer, physician and treatment providers to achieve the required level of functional improvement to support the employability goal.
You will assess the rehabilitative needs of claimants who are disabled in order to understand the functional impact of the diagnosis. Then you will develop, implement and monitor the progress of approved rehabilitation service delivery plans based on claimant needs and contractual provisions. Research of appropriate treatment resources as well as active management of service providers resourced to achieve functional improvement toward employability goals is a pivotal responsibility in this role.
You will work in your home office with regular travel within the community.
What you’ll do:
- Live our values of Customer View; Integrity; Partnership; and Communities
- Operate with a customer focused mind-set as providing business solutions for our customers is at the core of what we do.
- Assess the potential for rehabilitation services to impact on the duration of disability of complex claims through file review as well as telephone and/or face to face interview of claimants, employers and involved treatment providers.
- Develop realistic, cost-effective rehabilitation/ return to work plans for actions focusing on return to work.
- Oversee counseling and/or referral services as necessary regarding identified needs of claimants. (disability adjustment factors; treatment; vocational solutions; community resources etc.)
- Maintain follow up contact with the claimant, focusing on barrier resolution and functional improvements made, while providing claimant support during the intervention period.
- Maintain proactive follow up with all stakeholders, including policyholders and treatment providers with the focus on returning to employability.
- Prepare written reports detailing findings and recommendations.
- Track rehabilitation activities and document case files electronically.
Who you are:
- A university degree in a discipline related to rehabilitation with experience in health or social sciences preferred.
- 3 years of experience in insurance rehabilitation or the field of rehabilitation preferred.
- Excellent communication and interpersonal skills.
- Excellent organization skills, with experience working in a fast paced environment, requiring regular re-prioritization and critical analysis/ assessment skills.
- Mental Health experience an asset.
- Ability to accommodate a home-based office.
- Valid driver’s license and vehicle are necessary due to possible travel requirements.
- Due to the high profile of a number of our clients, a Federal Government Enhanced Screening is a job requirement and this will involve fingerprinting and a credit check
Be your best at Canada Life- Apply today!
Being a part of Canada Life means you have a voice. This is a place whereyour unique background, perspectives and talents are valued, and shape our future success.
You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.
Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.
Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.
We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.
Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted.
#LI-Remote
Reporting to Manager, Compensation, this temporary full-time position is to support Canada Life legacy migration project. It is suited for an individual who is new or interested in insurance industry, proficient in Microsoft Excel, a quick learner, good with numbers and organized with multi-task and time management skill.
What you will do
- Assist commission team subject matter expert to analyze data via Excel with information extracted from legacy system. Identify pattern and missing information in high volume of data.
- Administer simple commission adjustment for different line of products.
- Ad-hoc projects assigned by leader, and provide other administrative tasks as required.
What you will bring
- College diploma or University degree (Business Administration program).
- Technically savvy and proficient in using Microsoft Office products including Excel and Word.
- Familiar with mainframe or web-based application.
- Quick leaner with strong analytical ability, attention to details accompanied by excellent accuracy.
- Customer service oriented, demonstrated initiative and problem-solving skill.
Given the size and scope of our organization, we have the flexibility for this position to be located in the following head office locations: Toronto, London, Winnipeg.
Be your best at Canada Life- Apply today!
Being a part of Canada Life means you have a voice. This is a place where your unique background, perspectives and talents are valued, and shape our future success.
You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.
Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.
Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.
We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.
It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Canada Life policies. To request a reasonable accommodation in the application process, contact talentacquisitioncanada@canadalife.com.
Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted.
#LI-Hybrid
We are maturing our Information Security Technology team who will work closely with Global and Canadian Information Security Offices and other Infrastructure and Application Technology teams to delivery security services that defend global enterprise, including business units, customers, and shareholders from external and internal security threats. Our team consists of highly motivated, innovative, and tech-savvy individuals that want to make a difference and drive value for our company and customers.
What you’ll do:
The Senior Security Specialist is responsible for engineering of new security technologies and operational excellence of existing security technologies. He or she will require a mindset focused on business value and continuous service improvement. See below for additional information re: expectations / responsibilities:
General
- Demonstrate strong security fundamentals while working hands-on with security technologies
- Follow ITIL best practices re: incident management, problem management, change management are more
- Complete deliverables and deliver solutions with the highest possible quality in the most efficient & effective manner
- Actively assess security risks and expedite closure of gaps to help promote a risk aware and proactive culture
Engineering
- Provide input to security technology roadmaps that set the vision for security services / controls
- Research, evaluate and validate practicality of new technologies via rapid prototyping
- Design solutions that are “fit for purpose” (security function) and “fit for use” (enterprise grade)
- Ensure technical specifications support solution architecture and are endorsed by technology vendor(s)
- Deploy solution components and participate in appropriate functional and non-functional testing
- Work with internal and external stakeholder teams to implement / validate solution integration points
- Provide technical consulting on capabilities and limitations of the security technologies
Operations
- Participate in 24x7 on-call rotation, achieve incident service levels and participate in CIRT or MIR calls as requried
- Ensure security control health & compliance and assist with automation of manual tasks / improved proactive alerting
- Implement security policies / blocks and perform continuous tuning to ensure effectiveness of security controls
- Assist with key performance indicator reporting to reinforce the business value of our security controls
- Remediate infrastructure at risk of exploitation and participate in security incidents as needed
- Contribute to annual business continuity / disaster recovery planning and execution
Other
- Actively set personal smart goals and understands how their performance impacts the team
- Participate in meetings and training events with a willingness to share knowledge and learn from others
- Demonstrate commitment to respectful workplace and workplace diversity initiatives
- Foster the department’s culture with a focus on teamwork and stewardship with business units
- Support continual improvements of IS methods, tools and technique
Who you are:
- A degree or equivalent education in a related discipline such as Computer Science, Business Computing, Engineering, or Commerce is required
- Minimum of 5 years experience maintaining, designing, implementing end to end application, infrastructure, and security solutions in a large organization is required
- Broad knowledge of IT industry technology and best practices and specific knowledge in security and infrastructure technologies such as web servers, application servers, Intel / Linux / AIX servers, workstations, databases, network, IAM, Cloud Computing, Automation, FW’s / WAF / IPDS / DDOS, Cryptography, Endpoint Security, VPN, MFA, SIEM, Vulnerability Management, etc.
- Skilled and knowledgeable in capacity planning, disaster recovery planning, product/service lifecycles, service management and a strong focus on customer service
- Experienced in performance tuning complex infrastructure solutions; knowledge of performance and monitoring tools will be an asset
- Have attention to detail, be effective at planning, excellent analytical and problem-solving skills, self-organized and a demonstrated self-starter with the ability to influence others
- Strong leadership, communication, negotiation, and interpersonal skills with demonstrated experience working in a team environment is a must
- Demonstrated desire to implement change and make a contribution to the organization and with a proven history of making appropriate decisions and recommendations
What really sets you apart:
- Expertise with SIEM technologies, SIEM architecture and SIEM best practices
- Familiarity or experience with Splunk, FluentD or Trellix is a bonus
- Security certifications such as CISSP, GCDA or equivalent
- Experience in Scripting / Automation (Powershell, Python, Ansible, Terraform etc)
- DevOps or Agile Experience
What you’ll like about working here:
We offer a challenging, team-oriented work environment, competitive income and benefits, and opportunities for professional and personal development and growth. We provide a total rewards package that is competitive and consistent with our core values. Our variable incentive and compensation programs support our performance culture by rewarding our high achieving teams and individuals. Our health and dental benefits are flexible and comprehensive to suit a variety of needs. We also offer an employee pension plan, a share purchase plan, group RRSPs, discounted home and auto insurance and preferential rates for home mortgages.
Given the size and scope of our organization, we have the flexibility for this position to be located in the following head office locations: Toronto, London, Winnipeg.
Be your best at Canada Life- Apply today!
Being a part of Canada Life means you have a voice. This is a place where your unique background, perspectives and talents are valued, and shape our future success.
You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.
Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.
Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.
We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.
It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Canada Life policies. To request a reasonable accommodation in the application process, contact talentacquisitioncanada@canadalife.com.
Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted.
#LI-Hybrid
We are looking for a TeamManager, Disability Management Services Offices.
What you will do
- Provide expertise, oversight, and guidance to the team on the management of claims including:
- benefit entitlement decisions
- assessment of referral to internal and external service providers
- management of claims expenses
- assessment and creation of return to work plans
- claim management
- Coaching to ensure consistent staff performance and development (includes monthly review of claims, one on one discussions for ongoing review of performance and areas of development)
- Provide leadership and coaching of organizational skills and prioritization in order to help staff achieve individual, team and office performance goals.
- Collaboration with other managers to plan, prioritize, schedule, and allocate staff and tasks to meet service delivery objectives across client groups, and teams, while handling the challenges of a changing environment
- Effectively articulate ideas and directions to staff to promote trust, commitment, and motivation
- Clearly and concisely explain, present, and summarize information verbally at a level appropriate to your intended audience
- Gathering and analyzing information to anticipate and recognize problems and opportunities, create and evaluate alternatives, and engage in continuous assessment and improvement to develop solutions in collaboration with staff and our plan sponsors.
- Building strong business relationships with plan sponsors and internal customers.
- You will also be accountable for handling appeals and escalated complaints to resolution.
- You may be requested to participate in finalist and other presentations for current or prospective clients.
We’re looking for someone who can:
- Build and maintain trusting and respectful relationships with employees, clients, and colleagues
- Maintain confidence and exhibit empathy with staff, clients, and co-workers in sometimes sensitive and difficult circumstances
- Build and gain consensus when appropriate
- Exercise financial prudence, confidentiality, and discretion
What you will bring
- A diploma or Post-Secondary degree or equivalent, preferably in a related discipline.
- Excellent communication and interpersonal skills.
- Proven leadership and coaching abilities.
- Superior problem solving, decision making and analytical skills.
- Ability to negotiate effectively.
- A minimum of three years of related experience.
- Demonstrated commitment to the Group Disability Vision and Values
- Bilingualism in English and French would be an asset
Be your best at Canada Life- Apply today!
Being a part of Canada Life means you have a voice. This is a place where your unique background, perspectives and talents are valued, and shape our future success.
You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.
Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.
Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.
We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.
It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Canada Life policies. To request a reasonable accommodation in the application process, contact talentacquisitioncanada@canadalife.com.
Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted.
#LI-Hybrid
We are looking for a Manager, Information Security Governance
Are you a leader who is driven, motivated and looking for an opportunity to build out security risk management capabilities across a global organization?
Reporting to the Director Security Governance, the Manager, Information Security Governance will define a framework for security risk management that includes policies, standards and operating directives to identify, monitor and report on security risks to executive management and risk committees. This role will lead security risk and control assessments and benchmarking exercises, conduct research on risk management concepts and practices and work closely with risk and governance functions globally to ensure practices are aligned.
What you will do
- Design and maintain the security risk management framework including standards, processes and procedures that align to business objectives and address legal and regulatory requirements.
- Monitor and analyze security risks and metrics to identify themes, trends, correlations, and variances.
- Perform risk and control assessments working closely with internal and external stakeholders.
- Conduct research on relevant industry reports and best practices and provide guidance on their applicability across the organization.
- Provide and implement recommendations to integrate assessments, oversight activities and methodologies, where appropriate.
- Evaluate and report on the effectiveness of the security risk management program using metrics and industry benchmarking tools.
- Provide regular reporting to CISO’s, security and risk committees, regulators and other key stakeholders.
What you will bring
- You are looking to apply your 7-10 years’ experience within the areas of information security, risk management and governance in a large global organization.
- You take pride in having an industry designation such as CRISC, CISA, CISM, CISSP or CGEIT.
- You have an in-depth understanding of controls, risk management frameworks (eg. ISO, NIST, COBIT) and risk modelling (both qualitative and quantitative).
- You have experience working with Governance, Risk, and Compliance tools and technology.
- You have a demonstrated ability to link high level objectives and policies into actionable operational standards and directives.
- You enjoy making sense of complex information and investigating problems to find optimum solutions.
- You are detail oriented with an eye for quality.
- You effectively express ideas and convey information in writing, conversations and interactions with others that make an impact.
- You build strong relationships and trust through respect and integrity and surround yourself with a diverse network of partners.
Given the size and scope of our organization, we have the flexibility for this position to be located in the following head office locations: Toronto, London, Winnipeg.
Be your best at Canada Life- Apply today!
Being a part of Canada Life means you have a voice. This is a place where your unique background, perspectives and talents are valued, and shape our future success.
You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.
Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.
Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.
We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.
It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Canada Life policies. To request a reasonable accommodation in the application process, contact talentacquisitioncanada@canadalife.com.
Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted.
#LI-Hybrid
You will be accountable for:
- Assessing, investigating, administrating and communications evidence of insurability on individual applicants for life, disability and critical illness under group insurance plans
- Providing assistance to Senior Underwriters
- Demonstrate high service levels and provide superior customer service to both our internal and external clients
- Calculation of premiums for various benefits
- Processing medical requests to service providers and maintaining follow-ups
- Participates in research of projects as required
Required Competencies and Behaviours
- Minimum high school diploma
- Excellent keyboard skills
- Excellent communication skills-oral and written
- Working Knowledge of OS/2, AS400 Image System
- Working knowledge in Microsoft Word
- Ability to handle sensitive situations with tact and diplomacy
- Ability to analyze problems and make effective decisions
- Ability to work with minimum supervision in a team environment
- Ability to work accurately with high volumes and within strict daily deadlines
- Strong customer service skills
- Proven organization ability and prioritization skills
- Proven mathematical skills
- Above average command of the English language
- Bilingual skills is an asset
Be your best at Canada Life- Apply today!
Being a part of Canada Life means you have a voice. This is a place whereyour unique background, perspectives and talents are valued, and shape our future success.
You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.
Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.
Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.
We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.
Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted.
#LI-Hybrid
We are looking for a Manager, Technology Audit.
Reporting to the Director of Technology Audit, the Manager, Technology Audit, will be responsible for leading the annual ICOFR programme (ITGCs review) and effective management and delivery of the assigned portfolio of technology engagements across all IT functions and lines of business for Canada Life. This includes the responsibility for helping to develop and mature the Internal Audit data analytics practice through embedding and continuously improving data analytics within the audits executed as part of the annual audit plan.
This role will provide the opportunity to combine your technical, auditing, data analytics and people skills to effectively advise and support the enterprise on risk related matters.
What you will do
- Lead information systems audits and ICOFR by developing and executing comprehensive risk-based audit plans that consider objectives, scope, deliverables, approach, resourcing, and schedule
- Simultaneously manage work on multiple client engagements of varying size, scope, and complexity
- Execute assigned audit activities independently and/or managing a team of 2-5 auditors to the successful completion of the audit as required
- Identify and execute data analytics best practice opportunities to enhance the audit process
- Confirm observations and recommendations with management
- Assist in the development of continuous auditing and risk monitoring solutions
- Ensure audit reports are written in a timely manner to a consistent high standard of quality
- Develop a thorough understanding of the business, risks, and processes for assigned areas
- Identify emerging issues that may impact the audit plan
- Work as part of the global Technology Audit team, and participate in global and multi-entity technology audits
- Provide guidance, direction and support to other functional area audit staff as required
- Collaborate with Operations audit teams on audits of significant projects by addressing various system development and implementation risks
- Provide input and recommendations to senior audit leadership in developing risk based annual audit plans
- Ensure audit findings clearly articulate risk, root cause, and are documented accurately in the audit findings database. Monitor management response and timely manage follow-up for corrective action/progress
- Contribute to other practice initiatives, including but not limited to knowledge sharing, training, and practice management activities
What you will bring
- University/college degree in Business Administration, Information Technology, Computer Science, Engineering or equivalent required.
- CISA is required. CISSP, CISM, CRISC, or CIA are also considered an asset.
- 7+ years of progressive industry-specific experience is required. Experience working in a Big Four accounting firm, Financial Services Institution or in a relevant IT environment is preferred
- Experience in auditing current and emerging technologies and risks
- Experience in auditing “Full Stack” - hardware, software, systems, applications, and processes
- Requires strong knowledge and experienced skill sets in auditing using relevant frameworks: COBIT, ITIL, ISO 2700x, and NIST frameworks.
- Knowledge and experience with Agile and Dev/Ops methodologies, and cloud applications, RPA
- Experience in using automation and data analytics tools including ACL, Power Query, advanced Excel, Power BI, etc.
- Experience in using of programming languages such as Python, R, SQL would be considered an asset
- Strong interpersonal, leadership skills and experience developing relationships with auditees. Motivated, self-starter with a passion to learn and embracing new challenges.
- Excellent verbal, presentation and written communication skills and ability to communicate at all levels of the organization
- Excellent analytical skills, ability to problem solve and multi-task, and ability to work with minimal supervision
- Proven ability to build and maintain trusted collaborative business relationships with the ability to engage and influence others
- Ability to manage multiple resources across a variety of time zones in a matrix structure
- Previous experience managing a team would be considered an asset
Given the size and scope of our organization, we have the flexibility for this position to be located in the following head office locations: Toronto, London, Winnipeg.
Be your best at Great-West Lifeco and Canada Life - Apply today!
Great-West Lifeco Inc. is a leading international financial services holding company headquartered in Canada with interests in life insurance, health insurance, retirement and investment services, asset management, and reinsurance businesses. It operates in Canada, the United States, and Europe under the brands: Canada Life, Canada Life Germany, Canada Life UK, Canada Life Reinsurance, Empower Retirement, Putnam Investments and Irish Life.
In Canada, Great-West Lifeco operates under the Canada Life brand, offering a broad portfolio of financial and benefit plan solutions and serves the financial security needs of more than 12 million customers. Globally our combined companies have approximately 24,500 employees, 205,000 advisor relationships, and thousands of distribution partners – all serving more than 30 million customer relationships across these regions.
Being a part of our organization means you have a voice. This is a place where your unique background, perspectives and talents are valued, and shape our future success.
You can be your best here. You are part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.
We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.
It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Canada Life policies. To request a reasonable accommodation in the application process, contact talentacquisitioncanada@canadalife.com.
We would like to thank all applicants, however only those who qualify for an interview will be contacted.
#LI-Hybrid
We are looking for a Business Specialist,Office of the Advisory Network and Industry Affairs EVP in the province of Ontario with flexible work from home capabilities. The Business Specialist, will report directly to the AVP Office of the EVP Advisory Network and Industry Affairs, and will support the EVP and Advisory Network Executive team with project coordination and operational activities.
As Business Specialist, Office of the Advisory Network and Industry Affairs EVP, you’ll be accountable for providing business support and initiative coordination to enable the current and evolving key deliverables of advisor and employee engagement activities. The business specialist will ensure that priority initiatives are appropriately planned and executed, with support from the Office of EVP.
What you will do
- Supports operational activities for the channel, including project coordination, compliance reporting, vendor management, and compiling executive presentation materials
- Coordinates various projects and programs in service of the the office of EVP, EVP, and Advisory Network Executive Team
- Leadership of Advisory Network-initiated strategic priorities, projects, and commitments such as town halls, people leader forums, and employee engagement activities
- Work with key partners and cross-business stakeholder to manage planning, change management and project execution for key Advisory Network initiatives
- Aligns and executes operational consistency and contributes to creative and innovative solutions and problem resolution
- Liaises with HO partners to provide support, information, and planning that help drive success and achievement for our business plans
- Adapts seamlessly to evolving programs and projects, spearheads many ad hoc initiatives throughout the year
What you will bring
- 2-3 years’ experience in the financial services industry or business operations
- University degree in business (or similar), PMP preferred
- Familiarity with the Advisory Network Distribution channels is an asset
- High proficiency with technology including Excel, PowerPoint and Word
- Able to assess and prioritize work, identify key issues and manage multiple projects at any given time through efficiency and attention to detail.
- Remains focused, composed, and optimistic – resilient, adaptable and able to anticipate hurdles.
- Self-starter with ability to work independently as well as be a strong team player
- Excellent written and verbal communication skills
- Strong customer service
Given the size and scope of our organization, we have the flexibility for this position to be located in the following head office locations: London, Toronto.
Be your best at Canada Life- Apply today!
Being a part of Canada Life means you have a voice. This is a place where your unique background, perspectives and talents are valued, and shape our future success.
You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.
Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.
Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.
We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.
It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Canada Life policies. To request a reasonable accommodation in the application process, contact talentacquisitioncanada@canadalife.com.
Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted.
#LI-Hybrid
We are looking for an AVP, Portfolio Management & Governance
Our Infrastructure & Operations Technology group (I&O) is looking to hire an Assistant Vice-President, Portfolio Management & Governance (PM&G) who will report to the SVP & CTO.
In this role, the successful candidate will be accountable for the planning, governance, and delivery of work programs within I&O and across the Canada Life organization where I&O plays a fulfilment role.
Through progressively developing highly effective and sustainable program and project strategies, resource management capabilities, work management and ways of working techniques and methodologies, this role will enable and drive continuous improvement for I&O’s services and products fulfilment capability.
In leading a team of professionals, championing modern ways of working and collaborating closely with other leaders, this role ensures ongoing visibility and management of work effort, priorities, and backlog for I&O across all program and initiative types.
What you will do
- Planning
- Lead the annual I&O planning process for all externally and internally identified needs, resulting in annually published upcoming and multi-year plans for all initiative, BAU and Capital Program work items.
- Establish project dependencies, funding requirements, resource requirements and business impact assessments.
- Support all I&O areas in the development and ongoing maintenance of technology and service roadmaps, to be used as input into the annual I&O planning process.
- Intake and Demand Management
- Establish I&O intake methods, working with other IT areas, and business areas as applicable, ensuring all externally driven work enters I&O in a structured manner.
- Facilitate the prioritization of new work items and rebalance the portfolio of work as required to adjust for new unplanned work that has a high priority
- Ensure effective cross I&O resource management by establishing active work management methods and reporting, providing support to resource managers, and ensuring the sustainment of ongoing work management practices.
-
- Delivery Leadership and Oversight
- Direct the portfolios of I&O annual delivery work in alignment with Canada Technology strategies, goals and objectives.
- Ensure delivery of programs and projects in accordance with approved budgets, scope, schedule, benefits, and quality measures.
- Ensure regular reporting of work progress and status, including return to green plans for projects that are deviating from approved baseline.
- Articulately present program and project material required for stakeholder decision making.
- Manage the overall delivery budget and provide detailed spend / expense data for the purpose of tracking, prioritization, and decision making.
- Facilitate proper prioritization, issue escalation and stakeholder decision making, through leadership of the Steering Committee(s).
- Methods
- Lead the development, adoption, and support of modern work methods including Scrum and Kanban across I&O and in I&O’s interaction with other areas driving continual fulfilment improvements.
- Ensure alignment and adherence to Company provided delivery methodologies and initiative governance through adoption into I&O practices and ways of working. Support all I&O areas in adhering to such provided methods, including the development of stage gate deliverables, business cases, establishing work priorities, securing funding, providing progress reports and aligning work based on demand / capacity.
- Partner with the Office of the CIO to ensure that the methodology is known and understood and executed by all practitioners.
- Establish methodologies required by I&O for successful execution of its mandate where Company provided delivery methodologies are not
- Serve as process owner, control owner and / or operator as required.
- Unit leadership
- Provide people management to the Portfolio Management & Governance team.
- Establish and manage the annual operating budget for the Portfolio Management & Governance team and adhere to appropriate cost optimization and expense management practices
Experience Required:
- A post-secondary degree in Computer Science or Engineering, or equivalent work experience.
- 10+ years of experience in increasingly more senior information systems leadership positions, with demonstrated experience in the areas of infrastructure and / or application delivery
- 10+ years of experience working in a large, complex enterprise organization.
- Specialized Knowledge/Experience with cloud, product models, modern architectures, Dev Ops, and sound financial knowledge and knows how to apply to a Technology area.
- Demonstrated experience utilizing agile ways of working including Scrum and Kanban considered an asset
- Demonstrated knowledge and experience with IT infrastructure including on-premise and cloud environments, modern architecture, product models and Dev Ops considered an asset
- Demonstrated experience with IT financial management practicing including Technology Business Management considered an asset
Capabilities:
- Demonstrated high level of innovation and the ability to utilize and implement best practices, as well as creating new ways of working
- Demonstrated ability to lead changes brought about by the implementation of new technologies and the impact on the organization and its people and processes
- Finding the right balance between building relationships and driving necessary change
- Creative problem solver with proven analytical skills to identify meaningful solutions
- Managing complexity and ambiguity
- Managing multiple demands while meeting established deadlines
- Decisiveness coupled with decision quality
- Flexibility to adapt and manage within a fast-paced, dynamic business environment
- Proven ability to build and maintain strong relationships with internal and external stakeholders and partners
- Excellent communication skills with ability to communicate vision, strategy and key objectives
- Demonstrated project management skills
- Strong leadership, delegation, coaching and mentoring skills
- Ability to develop high and maintain high performing teams through recruitment, onboarding, coaching and mentoring
Given the size and scope of our organization, we have the flexibility for this position to be located in the following head office locations: Toronto, London, Winnipeg.
Be your best at Canada Life- Apply today!
Being a part of Canada Life means you have a voice. This is a place where your unique background, perspectives and talents are valued, and shape our future success.
You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.
Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.
Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.
We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.
It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Canada Life policies. To request a reasonable accommodation in the application process, contact talentacquisitioncanada@canadalife.com.
Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted.
#LI-Hybrid
We are looking for a Regional Sales Associate (Student Position).
Note: This is a 4 month student position starting in September, 2023. We have positions available in Toronto and Vancouver.
Our organization is strong, and we’re getting stronger. Our Inside Sales team supports our industry leading Wealth businesses. On this team you will connect with some of the most entrepreneurial, spirited, energetic people who will help you become an expert in your craft.
As a Regional Sales Associate (Wealth), you will support the sales team by providing activity management and case support to ensure the right follow up and coordination through the sales process are met and allow the sales team to focus on generating new sales and growing the advisor base. You will also be part of supporting the implementation of multiple territory business plans
In the Regional Sales Associate (Wealth) role, you will:
- Work closely with the outside wholesaler (Regional Sales Manager) and inside wholesaler (Regional Sales Representative)
- Managing activity for the territory
- Clearing the path & support on wholesale opportunities by sorting, prioritizing and responding to incoming advisor inquiries and follow up with key contacts to maintain advisor confidence in sales process
- Reporting on Salesforce opportunities, segmentation & activity management and in COGNOS reporting on sales results
- Preparing for special events and campaigns
- Implementing operational and sales support tactics
- Facilitating weekly team meetings with a prepared agenda to elicit collaboration and efficiency within territory
- Ensuring data integrity by inputting and maintaining advisor related information in CRM database, Salesforce, as changes are required
- Providing general administrative support
- Participate and attend sales conferences and meetings
Who we are looking for:
- Seeking opportunity to advance your career path
- Related post-secondary education is asset
- CSC/IFIC certification is an asset
- Experience in sales is an asset
- Skilled at building strong, collaborative relationships with multiple business partners across the region and country
- Strong organizational skills, with the ability to organize, analyze and present information to support leaders in making sound business decisions
- Goal oriented and understanding of sales process to provide a clear path for the sales team to drive sales results
Given the size and scope of our organization, we have the flexibility for this position to be located in the following head office locations: Toronto, Vancouver
Be your best at Canada Life- Apply today!
Being a part of Canada Life means you have a voice. This is a place where your unique background, perspectives and talents are valued, and shape our future success.
You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.
Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.
Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.
We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.
It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Canada Life policies. To request a reasonable accommodation in the application process, contact talentacquisitioncanada@canadalife.com.
Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted.
#LI-Hybrid
Canada Life is seeking to hire a Manager, Contracts & Maintenance to lead the contracting and maintenance of our advisors, Firms and MGAs. The operations team resides in three locations across Canada (Toronto, London & Winnipeg). A strong leader who is a big-picture thinker who possesses the skills to quickly solve problems and scale practical, effective operational solutions.
What you will do
- Provide direction and leadership to a team of Contracts & Compensation Specialists who are located across Canada
- Responsible for coaching, mentoring and development of the teams of Advisor Contract onboarding Specialists, Advisor Compliance team, Technical Audit team, and Advisor Maintenance team.
- Occasional travel to locations of direct reports to provide support and maintain relationship with on-site management teams
- Build and maintain relationships with multiple internal teams and our advisor network
- Develop, plan, and implement audit programs that review the quality of the work for the overall team
- Communicate with internal and external business partners to ensure the team is building efficiencies that align with partner requirements
- Conduct calibration audits of Quality Program reviews to ensure consistency across the national team
- Knack for developing talent, motivating teams, and effectively leading through change
What you will bring
- Post-secondary Education or equivalent combination of education and experience
- Minimum of 4-7 years’ experience in a leadership role
- Strong Microsoft Excel skills
- Excellent oral communication skills and good interpersonal skills
- Demonstrated leadership ability and experience coaching and developing staff; supervisory experience will be an asset
- Well-developed organizational and time management skills with the ability to adjust to changing priorities
- Strong analytical, problem solving and decision-making skills.
- Proven ability to work in a team environment
- Experience in auditing the work of others will be an asset
- Demonstrated process improvement skills
- Bilingual (English/French) skills would be an asset
Given the size and scope of our organization, we have the flexibility for this position to be located in the following head office locations: Toronto, London, Winnipeg.
Be your best at Canada Life- Apply today!
Being a part of Canada Life means you have a voice. This is a place where your unique background, perspectives and talents are valued, and shape our future success.
You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.
Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.
Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.
We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.
It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Canada Life policies. To request a reasonable accommodation in the application process, contact talentacquisitioncanada@canadalife.com.
Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted.
#LI-Hybrid
Are you looking for a supportive, collaborative workplace with great teams and inspiring leaders? You’ve come to the right place. We’re looking for ambitious people who share our values and want to make every day better for people around the world. If this sounds like you, and the career below sounds exciting, we’d like to hear from you.
We are looking for Software Developers who are interested in working and enhancing their skills in one or more of Front End, Back End, and Full Stack disciplines.
What will you be doing?
- Join us in a fun, friendly, team-oriented virtual (work from home) environment, working closely with a coach/mentor
- Work on a variety of application systems that are used by the Group Customer organization within Canada Life; assist with software maintenance and make small enhancements to existing applications (design, development, testing and implementation of application changes)
- Conduct functional application testing of our end user applications to ensure compatibility with planned OS and MS Office upgrades.
- Learn how we use collaboration tools - work with our team to design and develop collaboration solutions to be used by IS team.
- Contribute learning from education experience to practical process improvement opportunities.
What will you be using?
You will be digging into several of the following, so experience in any of these areas is a huge plus:
- js, React, GraphQL, Node, Angular 2+, HTML, CSS3, Typescript and Modern JavaScript
- Java/Spring, JUNIT, C#/.Net/.Net Core, Python, Ruby
- Bash, PowerShell
- Web Services & APIs
- Oracle, MS SQL, MongoDB, DB2
- Git and branching strategies like GitFlow, Jenkins,
- VS Code, VB6, C++
- Some squad assignments may also involve data analysis using Python, DataBricks on Azure, and writing complex queries & stored procedures
- Kafka, Nifi
Nice to Have
- Open source! Any experience with open source is very attractive to us!
- Containerization of applications into a cloud environment: AWS, Azure, Pivotal Cloud Foundry (PCF), Kubernetes
- Atlassian Jira & Confluence, Splunk
- Concourse/Fly, Docker, SonarQube, Artifactory, BlackDuck
- Configuration Management tools (Chef, Ansible, etc.)
- Administering and configuring web server technologies (Apache, WebLogic, nginx, etc.)
What do you bring to the table?
- Are in the process of completing relevant post secondary education within a Computer Science/Engineering discipline
- Are a team player, and have solid teamwork / collaboration skills
- Have strong analysis and problem-solving skills
- Are self motivated to learn new technologies and applications
- Have the ability to manage and report on the status of individual tasks
- Can communicate effectively, both oral and written
- Have experience working within a formally organized group or team (considered an asset)
- Have relevant work, school, and/or volunteering experience (considered an asset)
Did you know?
- Canada Life, and its subsidiaries (London Life and Great-West Life), are members of the Power Financial Corporation group of companies, which also includes sister companies Investors Group and Mackenzie Financial.
- The Information Services (I.S.) organizations of these five companies have combined to form one of the largest I.S. organizations in Canada. This division supports partners in Canada, the United Kingdom, the Isle of Man, Ireland, Germany, and Hong Kong/Macau.
Given the size and scope of our organization, we have the flexibility for this position to be located in the following head office locations: Toronto, London, Winnipeg.
Be your best at Canada Life- Apply today!
Being a part of Canada Life means you have a voice. This is a place where your unique background, perspectives and talents are valued, and shape our future success.
You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.
Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.
Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.
We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.
It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Canada Life policies. To request a reasonable accommodation in the application process, contact talentacquisitioncanada@canadalife.com.
Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted.
#LI-Hybrid
Canada Life Assurance Company has an exciting opportunity to join our Underwriting team as a Senior Underwriter!
As a Senior Underwriter at Canada Life, you will be working with a dynamic team of underwriting professionals that are passionate about providing best in class customer experiences with a domestic insurer that’s been around for 175 years.
Why should you join us?
- Canada Life offers financial support to enroll in courses and workshops that can further develop your skillset and advance your career
- Be part of a team with dedicated Underwriting Specialists that will support your underwriting career through co-signs, team meetings and mentorship
- Benefit from a flexible work style that best suits you, whether it's the office, virtually or a combination of both
What will you do?
- Conduct complete individual life, critical illness or disability risk assessment and classification according to Canada Life’s risk profile
- Analyze financial, medical, and other non-medical evidence
- Communicate and collaborate with our field partners and internal teams to provide high quality and competitive decisions for our customers
- Maintain positive and effective relationships with our advisors to differentiate our service offering
- Comply with legislative and consumer regulations as they apply to risk classification, privacy, and disclosure
- Contribute to continuous improvement, professional development, and a positive work environment
What you will bring
- Use your underwriting knowledge to help drive positive client journeys, risk evaluation and best practices
- Minimum 3 years of experience as an Individual Life, Critical Illness or Disability Underwriter
- Existing Life, Critical Illness or Disability signing authorities
- Knowledge in medical, personal, and financial underwriting
- Ability to analyze available facts, evidence, observations, and other information to appropriately assess and classify individual insurance risks
- Solid influencing and negotiation skills
- Ability to self-manage, prioritize, and remain organized to meet deadlines
- Resourceful with the ability to work well independently, but also effectively collaborate with field partners and colleagues
- Demonstrated commitment to lifelong learning through industry related education (e.g., FALU, FLMI or other insurance/industry related courses) would be a strong asset
- Bilingualism required (French and English)
Given the size and scope of our organization, we have the flexibility for this position to be fully remote within Canada.
Be your best at Canada Life- Apply today!
Being a part of Canada Life means you have a voice. This is a place where your unique background, perspectives and talents are valued, and shape our future success.
You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.
Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.
Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.
We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.
Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted
The Human Resources, Process Excellence Team is looking for a Manager HR Process Excellence.
Reporting to the Director, HR Process & Systems - the Manager HR Process Excellence will be responsible for supporting the evolution of the HR operating model and for HR continuous improvement initiatives.
The Manager Process Excellence, reporting to the Director, Process and Systems, this is a newly-formed HR role that will lead the identification, design, and deployment of end-to-end HR processes and productivity improvements, working closely with a variety of HR and business leaders.
What you will do
- Lead the identification and assessment of opportunities to create value from HR process and productivity improvements
- Lead cross-functional teams (COEs, HRBR, Operations, Systems) to redesign processes
- Lead requirements gathering through effective stakeholder engagement
- Apply analytical tools and techniques to design, test and evaluate new processes, formulate business cases, and operationalize the new processes and ways of working
- Promote and embed a culture of process improvement throughout the HR Function
- Assess current state level of HR functional process maturity
- Evaluate HR process design and delivery capabilities
- Define programs to build process improvement skills and capabilities in HR
- Create a plan to embed a continuous process improvement mindset
- Mentor other team members and promote continuous improvement culture
Core competencies
- Design methodologies and tools (e.g., Human-Centred Design, Design Thinking)
- Process improvement methodologies and tools (e.g., Lean Six Sigma, Agile, etc.)
- Project methodologies, including traditional waterfall and agile frameworks
- Financial acumen (e.g., business cases, cost/benefit analysis, etc.)
- Process design and process mapping
- Workshop design and facilitation
- Expert Office365 skills in MS Excel, PowerPoint
- Communication, oral (presentations) and written
What you will bring
- University degree in a related field (e.g., business, HR, engineering)
- 5+ years in various HR roles, preferably in program design and delivery
- 5+ years in a role demonstrating process improvement experience
- Experience in building strong, collaborative relationships at all levels of an organization
- Demonstrated leadership qualities including ability to coach and support teams
Given the size and scope of our organization, we have the flexibility for this position to be located in the following head office locations: Toronto, London, Winnipeg.
Be your best at Canada Life- Apply today!
Being a part of Canada Life means you have a voice. This is a place whereyour unique background, perspectives and talents are valued, and shape our future success.
You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.
Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.
Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.
We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.
Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted
#LI-Hybrid
As an Agile Coach your core function is to coach and enable the Individual Customer & Advisor Network Technology (IC&AN Tech) teams to work efficiently and effectively together. You are a true Agile practitioner and coach, bringing years of experience conducting Agile events, building a community of Agile efforts and in coaching Agile teams. You will work with individual teams and over time, champion broader adoption to provide oversight of IC&AN Tech changes, Agile practices and Agile enhancements. You will be relied upon as the resident expert of Agile within IC&AN Tech.
Also, acting as an Agility Governance Lead, your objective is to establish an agility driven strategy and vision for teams and leadership to rely upon as a role model and "north star”. You will drive out a united partnership so that Agility Governance provides a means for centralized standards, while still enabling autonomy for localized Agile optimization within each respective area.
What you'll do
- Coach individuals and teams to facilitate adoption and improvement of Agile ways of working.
- Lead the Agile Transformation, including value stream identification, optimization, and use of scaling methods.
- Lead the development of the Transformation Roadmap and Guiding Vision.
- Drive organizational change, in addition to Agile practices and capabilities within the team, enabling the team to adopt and take ownership of their individual roles.
- Standardize tooling, processes, and practices to support streamlined workflow including reporting and metrics.
- Establish and mature the capability for cross-portfolio work intake management including development, health, and maintenance work.
- Implement and maintain work management standards within existing tools (e.g., JIRA boards).
- Create templates as needed for processes and events.
- Responsible for driving continuous improvement across IC&AN Tech through formal guidance, coaching and training needs.
- Establish operational and delivery performance metrics such as rate of work completion, health metrics and compliance obligations.
- Support benefits measurement and tracking of actual business value delivered vs planned.
- Establish the capability to develop, leverage and maintain dashboards and reports (using technologies like PowerBI / EazyBI).
- Participate and contribute to development and implementation of a governance framework in alignment with Office of the CIO (OCIO) for the intake and prioritization of work items.
- Provide input and contribute to the creation of resource/workforce management processes, leveraging central OCIO standards and tooling, to manage operational and delivery capacity and demand within the business unit.
What you'll bring
- Experience with Agile transformation.
- Demonstrated ability to conduct workshops and provide training and education to stakeholders and product delivery teams.
- 5+ years Agile experience, including 2+ years as an Agile practitioner (Scrum Master or Product Owner) and 3+ years as an Agile Coach, preferably in an environment with multiple Agile teams (i.e. scrum of scrums or SAFe)
- Required Designations/Certifications/Licenses: Professional Scrum Master I (PSM I) or Certified Scrum Master (CSM), Kanban Management Professional (KMP).
- Desired Designations/Certifications/Licenses: Recent Agile coaching certification including one or more of Agile Coaching Certification (ICP Agile Certified Coaching), Scaled Agile Framework (SAFe) Program Consultant (SPC), Scrum Alliance Certified Team Coach. Professional Scrum Master III (PSM III) or Certified Scrum Professional Scrum Master (CSP-SM) an asset.
- Specialized Knowledge/Experience: Experience in methods and frameworks including Scrum, Kanban, Scaled Agile Frameworks (SAFe), Lean, DevOps and Continuous Delivery. Experience running Agile projects of varying size and complexity.
Who you are
- Passionate about Agile ways of working
- Enthusiastically devoted to driving the adoption and optimization of Agile processes, principles and practices
- Deep understanding of group dynamics and coaching
- Not afraid to go outside of your comfort zone and to have difficult conversations
- Ability to leverage metrics for continuous improvement, and thoughtful data inspired decisions
- Keeps up to date with Agile practices, processes, and configuration patterns
- Supports proactive identification of risk and issues
- Creative and analytical thinker with strong problem-solving skills
- Must demonstrate exceptional verbal and written communication skills
- Ability to critically evaluate information gathered from multiple sources
Given the size and scope of our organization, we have the flexibility for this position to be located in the following head office locations: Regina, Toronto, London, Winnipeg.
Be your best at Canada Life- Apply today!
Being a part of Canada Life means you have a voice. This is a place whereyour unique background, perspectives and talents are valued, and shape our future success.
You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.
Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.
Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.
We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.
Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted.
#LI-Hybrid
We are looking for a Solutions Architect
Canada Life is embarking on a transformation that will change the way we work and how we help our customers. We are looking for individuals excited to help drive the change in how we deliver across multi-functional teams of Product Owners, Engineers, Developers, Data Analysts, and Business Leads in the Data and Analytics space. We work closely with all of our lines of business across the organization in support of their strategic data priorities while also focusing on advancing and modernizing our technology stack.
What you will do
- Lead the definition of the Information Model
- Host and facilitate model design workshops to balance the needs of various internal groups
- Foster collaboration and understanding across all teams to ensure all requirements are met with near term business goals in mind
- Drive adoption of information model across the organization
- Guide and coach teams to successfully implement the information model and ensure success of downstream applications
- Proactively manage the backlog to ensure business needs are achieved as per plan
- Create Roadmaps, aligned with the business and technology strategy
- Define Standards and best practices in relation to information and data modeling
- Influence and contribute to the development of technology strategy and delivery planning
- Apply and follow Canada Life architectural best practices and governance frameworks
What you will bring
- 5+ years of experience as either data architect, data modeller or business analyst – ideally in the financial sector
- Blend of technical skills and business acumen
- Proven knowledge of enterprise architecture in a large, complex organization
- Past experience designing data models for API, data products or other enterprise systems
- Product owner mindset that’s always looking to iterate and improve
- Strong interpersonal skills to facilitate different requirements from different teams while still able to push ahead with business deliverables
- Excellent communication skills with the ability to communicate complex messages and teach new concepts
- Bring a high-energy and passionate outlook to the job and can influence those around her/him
Assets
- Experience in the financial services industry or in a similar complex and regulated industry.
- Experience with application modernization
- Experience with modern Omni Channel architectures
- Architectural experience using modelling languages and frameworks (UML, TOGAF, Archimate, 4+1 View Model, etc
- Experience developing target state architectures and roadmaps
- Certification with TOGAF 9.2, FLMI Lvl 1, Scrum/Agile would be beneficial
Given the size and scope of our organization, we have the flexibility for this position to be located in the following head office locations: Toronto, London.
Be your best at Canada Life- Apply today!
Being a part of Canada Life means you have a voice. This is a place whereyour unique background, perspectives and talents are valued, and shape our future success.
You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.
Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.
Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.
We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.
Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted.
#LI-Hybrid
We are looking for an Investment Compliance Analyst.
The Investment Compliance Analyst, as a member of Investment Compliance team, provides 2nd line independent oversight of regulatory risk management framework within the Investment Division, providing expert advice and guidance to assist our business in meeting its regulatory obligation. Investment Compliance has oversight over the Investment Division’s broad spectrum of assets and liabilities with a variety of activities that include:
- Bond Investments (Public & Private)
- Equity Investments (Public & Private)
- Mortgage Investments (Residential & Commercial)
- Asset Liability Management (Par and Non-Par Liabilities)
- GWL Realty Advisors (Canadian and U.S. Real Estate)
What you will do
- Responsible for equity aggregation for Canada and Europe Operations - Prepare and analyze results of the daily, monthly and quarterly reports to ensure compliance with Canadian and International Security Legislation.
- Responsible for the preparation, reconciliation and analysis of the quarterly reports including reports for the Management Investment Review Committee and the Investment Committee of the Board. This includes monitoring investment activities to ensure compliance with Canadian Investment Policy.
- Review and assess Canadian Investment strategies (e.g. alternative investments)
- Review and monitor risks (e.g. compliance, operational, privacy, IS) for significant initiatives and assess mitigation plans
- Perform second line compliance monitoring of processes, reports or tools to enable Investment Compliance to effectively oversee investment activities within the Investment Division.
- Conduct ongoing reviews of existing policies against current regulations to maintain mapping to ensure all relevant regulations are incorporated into management policies and processes; participate in any policy development as required
- Assess new and emerging regulations and create informative summaries describing implications for distribution to Investment Division leadership.
- Monitor and manage Corporate Compliance Assessment testing, findings and action plans
- Monitor and manage Internal Audit testing, findings and management action plans
- Participate in projects and other duties as assigned
What you will bring
- University level post secondary education in a related field
- CFA Level 2 Candidate or higher will be an asset or CPA with completion of Canadian Securities Course or CFA Institute Investment Foundations Course (or willingness to complete course within first 12 months)
- Strong analytical skills with the ability to interpret and understand complex finance and investment concepts, models, and activities
- Very good organizational skills with excellent attention to detail, ability to prioritize, multi-task and handle high volumes and meet deadlines
- Strong level of flexibility, initiative, and sense of urgency
- Strong working knowledge in MS Access that can be demonstrated with the ability to effectively use Microsoft Office programs (Outlook, Excel, Word, PowerPoint)
- Excellent verbal and written communication skills
- Ability to work independently and collaboratively as part of a team
Given the size and scope of our organization, we have the flexibility for this position to be located in the following head office locations: Toronto and Winnipeg.
Be your best at Great-West Lifeco and Canada Life - Apply today!
Great-West Lifeco Inc. is a leading international financial services holding company headquartered in Canada with interests in life insurance, health insurance, retirement and investment services, asset management, and reinsurance businesses. It operates in Canada, the United States, and Europe under the brands: Canada Life, Canada Life Germany, Canada Life UK, Canada Life Reinsurance, Empower Retirement, Putnam Investments and Irish Life.
In Canada, Great-West Lifeco operates under the Canada Life brand, offering a broad portfolio of financial and benefit plan solutions and serves the financial security needs of more than 12 million customers. Globally our combined companies have approximately 24,500 employees, 205,000 advisor relationships, and thousands of distribution partners – all serving more than 30 million customer relationships across these regions.
Being a part of our organization means you have a voice. This is a place where your unique background, perspectives and talents are valued, and shape our future success.
You can be your best here. You are part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.
We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.
It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Canada Life policies. To request a reasonable accommodation in the application process, contact talentacquisitioncanada@canadalife.com.
We would like to thank all applicants, however only those who qualify for an interview will be contacted.
#LI-Hybrid
Note: This is a student position starting in September 2023. We have positions available in Toronto and Vancouver.
What you will do
- Develop quantitative models to optimize asset mix and drive decision-making processes in asset liability management (ALM) and strategic asset allocation (SAA).
- Create user-friendly modules to streamline input / output processes.
- Understand business drivers and constraints for each insurance product line and incorporate these factors into models using a quantitative approach.
- Facilitate the creation of global asset sourcing plans and track progress.
- Engage in additional ALM projects to efficiently manage capital market risks across accounting and capital regimes.
Given the size and scope of our organization, we have the flexibility for this position to be located in the following head office locations: Toronto, Vancouver.
Be your best at Great-West Lifeco and Canada Life - Apply today!
Great-West Lifeco Inc. is a leading international financial services holding company headquartered in Canada with interests in life insurance, health insurance, retirement and investment services, asset management, and reinsurance businesses. It operates in Canada, the United States, and Europe under the brands: Canada Life, Canada Life Germany, Canada Life UK, Canada Life Reinsurance, Empower Retirement, Putnam Investments and Irish Life.
In Canada, Great-West Lifeco operates under the Canada Life brand, offering a broad portfolio of financial and benefit plan solutions and serves the financial security needs of more than 12 million customers. Globally our combined companies have approximately 24,500 employees, 205,000 advisor relationships, and thousands of distribution partners – all serving more than 30 million customer relationships across these regions.
Being a part of our organization means you have a voice. This is a place where your unique background, perspectives and talents are valued, and shape our future success.
You can be your best here. You are part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.
We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.
It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Canada Life policies. To request a reasonable accommodation in the application process, contact talentacquisitioncanada@canadalife.com.
We would like to thank all applicants, however only those who qualify for an interview will be contacted.
#LI-Hybrid