Current Career Opportunities

The following are our current career opportunities.

 

Click on the job title for details of the role. If you are interested in the role and you meet the qualifications, we invite you to apply for the opportunity from the page that opens.

 

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Job Locations CA-QC-Montreal | CA-QC-Quebec City
Posted Date 1 day ago(2/3/2023 4:25 PM)
This role has the ability to understand employee benefits data, pricing and the ability to compare the data across companies. This role works closely with our sales team but is expected to provide support to our service area on a daily basis. The Bilingual Sales Support Associate must be able to interact with these constituents including our advisors in an educated and informed manner. They must understand the “why” behind the “how” and have strong critical thinking skills. The position can be based in either Montreal or Quebec.     What you will do: - Ability to understand the sales process and participate in the processing of the business with excellence - Ability to work with all systems required for the Sales Support Associate accountabilities of the sales and renewal process  - Works with Sales team to ensure that proposals are processed and released in a complete and timely manner to our business partners - Assisting service team with the preparation of new group submission - Understand the renewal process and participate in the processing of the business is key to the success  - Acknowledging and raising any opportunities to the sales team - Provide back-up support to other positions on the team as required - Willingness to take on ad-hoc assignments when needed  What you will bring: - Strong verbal and written communication skills in English and French - Post-secondary education  - Strong critical thinking skills with an analytical approach - Adept with numbers, formulas and ability to read, compare and understand data - Understanding the end to end sales process and how each part of the process impacts the next  - Intermediate to advanced skill in Excel, with a keen ability to learn and work within other software programs (RS4, ARC, Salesforce, etc.) - Comfortable using MS Office 365 (One Note, One Drive, Word, Teams, and Outlook) - Strong organizational and time management skills with the ability to handle multiple tasks and meet deadlines. - Attention to detail is key to succeed in this role - Good problem-solving skills - Ability to work independently as well as in a team environment. - Knowledge of the group benefits industry would be considered an asset.   Given the size and scope of our organization, we have the flexibility for this position to be located in the following head office locations: Montreal, Quebec City    Be your best at Canada Life- Apply today!   Being a part of Canada Life means you have a voice. This is a place whereyour unique background, perspectives and talents are valued, and shape our future success.   You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.   Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.     We are one of Canada's top 100 employers!   Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.       We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.           Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted     #LI-Hybrid
Job ID
2022-24472
Job Locations CA-ON-London
Posted Date 1 day ago(2/3/2023 4:04 PM)
Reporting to the Manager, Facility Operations, the Strategic Facilities role is responsible for strategic roadmaps that support innovative housing solutions to meet the evolving requirements of our Canadian business operations and includes stack planning, client engagement, data analytics, and project execution.   As part of a highly collaborative team, this role functions in a fast-paced environment and contributes to the execution of critical and high impact BAU activities and large projects to successfully implement the corporate facilities program.   Working with management from all divisions and stakeholders in IS, Finance, Human Resources, Property Management and facilities industry professionals, this role gathers and analyzes data relative to occupancy forecasts to understand the impact of long-term corporate goals, initiatives, and external business drivers on the real estate portfolio to set current and ongoing space usage plans.    This position will be located in London. Limited travel may be required.   What you will do  - Create, maintain, and develop building stack plans for corporate offices that may house 3,000+ people at any given site. - Understand occupancy data, participate in creating the narrative around the data, and use output to influence stack plans and client communications. - Provide planning services to Corporate Properties projects including project scope definition, budget input and oversight, project risk assessment and identification of the critical success factors for project execution. - Provide project coordination services for the portfolio of projects. These services include project monitoring, project status reporting, client management, as well as project issue identification, escalation and resolution requirements. - Provide account management services ensuring that customer service levels are monitored and met; ensuring that services are sufficiently mobilized to enable the effective delivery of these services to the various user divisions. Provide issue escalation and resolution services as appropriate. - Continuously liaise with leaders throughout the organization to understand their short- and long-term objectives and their potential impact on their housing and tenant service needs. Ensure that Corporate Services plans are harmonized and aligned with the Lines of Business plans. - Develop presentation and other material for senior management and participate in promoting and increasing the awareness of Corporate Properties services, policies, procedures, and constraints to the various lines of business. What you will bring    Core skill sets include innovative problem solving, strong project management, effective communication (oral and written) across all levels of the organization, ability to work independently within the confines of tight and often fluid schedules together with a high degree of diplomacy balanced by an absolute focus on customer centricity and service excellence.   Education: - Post-secondary education Experience: - Minimum 5-years experience in a facilities related field and experience in corporate environment. Skills: - Exceptional teamwork, - Planning and organization skills - Business acumen and business analysis skills - Interpersonal and communication skills, both oral and written, as well as tact, diplomacy, and resourcefulness with the ability to influence others. - Ability to prioritize work and handle the pressures of deadlines and strong time management. - Proficient user of Microsoft office Suite – Outlook, Word, and Excel. Be your best at Canada Life- Apply today!   Being a part of Canada Life means you have a voice. This is a place whereyour unique background, perspectives and talents are valued, and shape our future success.   You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.   Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.         We are one of Canada's top 100 employers!   Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.       We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.           Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted     #LI-Hybrid
Job ID
2023-24814
Job Locations CA-ON-Toronto
Posted Date 1 day ago(2/3/2023 4:02 PM)
Reporting to the Director, Facility Operations, the Manager, Facilities Operations role is responsible for understanding how current and ongoing changes in our new ways of work impact the utilization of our corporate real estate portfolio. Leading a team of Strategic Facilities Analysts, the Manager, Facilities Operations leads the way in delivering strategic roadmaps that facilitate innovative housing solutions to meet the evolving requirements of our Canadian business operations including client engagement, program management, and data analytics.   As we continue to develop the workplace strategy for Canada Life, this individual may be required to take on additional responsibilities in response to alignments that support building services.   As part of a highly collaborative team, this role functions in a fast-paced environment with dynamic shifts pending business needs, managing both current and continual improvement of how we plan our buildings in response to occupancy, execution of critical and high impact enterprise programs, and collaboration with peers and stakeholders to deliver successful implementation of the facilities program.   Working with leaders from all divisions and stakeholders in IS, Finance, Human Resources, Property Management and facilities industry professionals, the Manager, Facilities Operations relies on relationships and service excellence to deliver on both strategic and tactical initiatives to deliver on cross-country initiatives.   This position is in Toronto. Oversight of a national team and property portfolio will require travel.   What you will do  - Leadership a team of Strategic Facilities Planners and represent the team amongst Corporate Properties leadership. - Management of three corporate Fitness Centre Facilities in each of Toronto, Winnipeg, and London. - Oversight of current and ongoing stack planning exercises for the entirety of the Canadian real estate portfolio, ensuring a full understanding of each site and how corporate strategy impacts the real estate planning. - Understanding of occupancy data and how it impacts current and ongoing stack planning, with the ability to pivot quickly to answer demand. - Use knowledge of stack plans and workplace strategy to simulate long-term simulations that may assist in decision making impacting real estate holdings. - Develop formal project plans where project size and other factors warrant it, may include timelines, budget, and requirement documentation. - Use long-term planning knowledge to impact capital and expense budget planning. - Support leaders throughout the organization to react to changing business needs; ensure that facilities plans align with business objectives. - Participate and contribute towards tactical and strategic planning material relative to policies, procedures, objectives, service delivery models, housing strategies, and continuous improvements. - Develop presentation and other material for senior management and participate in promoting and increasing the awareness of Corporate Properties services, policies, procedures, and constraints to the various lines of business. What you will bring    Core skill sets include strong communication and team work skills, focus on collaborative efforts, with a strong tactical and customer service focus.  Effective project management skills and the ability to work with autonomy, diplomacy, and dynamically.   Education: - Post-secondary education - Real Estate Certification, such as FMP. Experience:   - A minimum of 5 years experience in facilities planning work - Leadership of a remote team Skills: - Proven leadership skills with an emphasis on workplace engagement, - Planning and organizational skills, - Interpersonal and communication skills, both oral and written, as well as tact, diplomacy, and resourcefulness with the ability to influence and persuade others. - Ability to prioritize work and handle the pressures of deadlines with excellent time management skills. - Budgeting, financial analysis and financial management, - Business acumen and business analysis skills - Proficient user of Microsoft office Suite – Outlook, Word, and Excel. Be your best at Canada Life- Apply today!   Being a part of Canada Life means you have a voice. This is a place whereyour unique background, perspectives and talents are valued, and shape our future success.   You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.   Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.         We are one of Canada's top 100 employers!   Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.       We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.           Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted     #LI-Hybrid
Job ID
2023-24813
Job Locations CA-QC-Montreal
Posted Date 1 day ago(2/3/2023 2:25 PM)
Role description    This role has the ability to understand employee benefits data, pricing and the ability to compare the data across companies. This role works closely with our sales team but is expected to provide support to our service area on a daily basis. The Bilingual Sales Support Associate must be able to interact with these constituents including our advisors in an educated and informed manner. They must understand the “why” behind the “how” and have strong critical thinking skills. The position can be based in either Montreal or Quebec.     What you will do: - Ability to understand the sales process and participate in the processing of the business with excellence - Ability to work with all systems required for the Sales Support Associate accountabilities of the sales and renewal process  - Works with Sales team to ensure that proposals are processed and released in a complete and timely manner to our business partners - Assisting service team with the preparation of new group submission - Understand the renewal process and participate in the processing of the business is key to the success  - Acknowledging and raising any opportunities to the sales team - Provide back-up support to other positions on the team as required - Willingness to take on ad-hoc assignments when needed  What you will bring: - Strong verbal and written communication skills in English and French - Post-secondary education  - Strong critical thinking skills with an analytical approach - Adept with numbers, formulas and ability to read, compare and understand data - Understanding the end to end sales process and how each part of the process impacts the next  - Intermediate to advanced skill in Excel, with a keen ability to learn and work within other software programs (RS4, ARC, Salesforce, etc.) - Comfortable using MS Office 365 (One Note, One Drive, Word, Teams, and Outlook) - Strong organizational and time management skills with the ability to handle multiple tasks and meet deadlines. - Attention to detail is key to succeed in this role - Good problem-solving skills - Ability to work independently as well as in a team environment. - Knowledge of the group benefits industry would be considered an asset. We are Canada Life   Being a part of Canada Life means you have a voice. This is a place where your unique background, perspectives and talents are valued, and shape our future success.   You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.   Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.     Be your best at Canada Life- Apply today!   We are one of Canada's top 100 employers!   Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.       We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.           Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted  
Job ID
2022-23906
Job Locations CA-ON-Toronto | CA-ON-London | CA-MB-Winnipeg
Posted Date 2 days ago(2/3/2023 12:23 PM)
Reporting to the Assistant Vice President, Independent Distribution and Strategic Planning, the Manager, Operations and Support is part of a growing team with accountability for overseeing the successful operation of the channel and leading diverse initiatives that advance our operational excellence and support in the independent marketplace   Working in conjunction with internal shared services and field stakeholders, the Manager will help execute channel priorities and facilitate the resolution of roadblocks interfering with the successful fulfillment of objectives. By leveraging their process-driven creativity to solve for challenges and create opportunities, this leader will become the conduit between Head Office and our diverse distribution partners.   Advancing the operational objectives within a rapidly growing channel will require the Manager to drive and strategically consult on projects by leveraging their unique position as the interface between the field, Independent Distribution and Head Office to ensure the vision is reflected in the outcomes. This leader will own daily operations accountabilities through high connectivity with leadership and business partners across the organization as they support the development and measurement of core programs, plans and initiatives.   As a core voice for the Independent Distribution organization, the Manager helps create efficiencies, data-driven frameworks and infrastructure that will help redefine the team’s agility, adaptability and execution.   The Manager will work closely with Independent Distribution leadership, distribution operational leadership, in addition to teams across AN and Canada Life as they set a critical path forward to increase our market competitiveness.   What you will do  - Work with key leaders and project teams to manage planning and execution of key initiatives led by Independent Distribution - Work with key partners within Canada Life on the successful implementation of operational initiatives and development of reporting frameworks - Acts as the gatekeeper of the operational and sales support value proposition in coordination with other team members - Deepens relationships with internal and external operational teams with a mandate to help advance our operational excellence and sales capabilities nationally - Provides in-depth support to accounts from an operational perspective with accountability to maximize awareness and drive execution on the initiative and tactic level - Enables purposeful deployment of Shared Services support to help advance core objectives - Becomes subject matter expert on the independent marketplace from an operational perspective - Partners with Independent Distribution, Shared Services and Wholesale to amplify continuity, planning, execution and ongoing awareness - Helps lead initiatives and projects that take a barrier or opportunity through the ideation, planning and execution process - Acts as a core gatekeeper for channel data, analytics and insights in collaboration with business partners to help the channel make strategic decisions - Contributes – as a subject matter expert – to all pertinent internal initiatives and planning to ensure Independent Distribution’s needs, nuances and objectives are clearly understood What you will bring  - Highly effective business knowledge and industry understanding with the ability to creatively solve problems and develop actionable initiatives to capitalize on opportunities - Strong project management skills that include governance, budgeting, framework design and measurement - Strong leadership skills that enable confident decision making - Strong analytical and research capabilities combined with a creative approach - Ability to lead initiatives with a track record of success across multiple disciplines – from ideation to planning to execution - Willingness to be innovative and put forward ideas that redefine ways of thinking and outcomes - High emotional intelligence and demonstrated people skills with the ability to move leadership and project teams in a unified direction - Energy and passion for creating meaningful outcomes that can influence the trajectory and growth of a distribution channel - Strong understanding of internal stakeholders and partners - Strong understanding and skills related to Excel and data analysis - Effective communicator and collaboration across internal and external audiences  Given the size and scope of our organization, we have the flexibility for this position to be located in the following head office locations: Toronto, London, Winnipeg.    Be your best at Canada Life- Apply today!   Being a part of Canada Life means you have a voice. This is a place whereyour unique background, perspectives and talents are valued, and shape our future success.   You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.   Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.         We are one of Canada's top 100 employers!   Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.       We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.           Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted     #LI-Hybrid
Job ID
2023-24781
Job Locations CA-QC-Montreal
Posted Date 2 days ago(2/3/2023 10:17 AM)
We are Canada Life   Being a part of Canada Life means you have a voice. This is a place whereyour unique background, perspectives and talents are valued, and shape our future success.   You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.   Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.    We are looking for a skilled Account Representative, Group Benefits to promote the sale of Canada Life employee benefits products. Reporting to the Sales Director, Group Customer, you will be part of the sales team and you will participate to annual sales objectives. The mandate requires the development of the relationships with consultants and the completion of all account management tasks, especially on financials. We’ll provide you with the training and tools to succeed. We’ll support you to accept change, think for yourself and bring forward creative ideas that will transform the way Canadians handle their insurance and financial lives.  Better yet, we’ll support your personal and professional development and generously reward your success.   What you will do  - Ability to develop and maintain relationships with consultants - Completion of all account management tasks, especially on financials: - Evaluate risk and eligibility for employee benefit prospects; - Preparation and presentation of proposals to consultants or potential clients; - Preparation of annual renewal and financial reports; - Analyze and interpret data to prepare reports; - Prepare and analyze renewals and participate in their negotiation; - Identify amendment growth opportunities, prepare and execute ambitious and profitable pricing strategies; - Meetings to provide product, rate positioning, and technical expertise; - Propose and implement changes to existing procedures; - Actively promote marketing initiatives and sales ideas to build consultant interest and penetrate new markets - Ability to solve unusual or sensitive requests, financial problems for which no guidelines are available or to act in cases where a decision must be made quickly. - Lead and grow a consultant and client customer base, maintaining a balance between sales and pricing requirements; - Liaise with the head office underwriting, claims, marketing and distribution departments to assist with your goal of driving premium revenue - Collaborate with a local service and administrative team to execute the team’s business plan   What you will bring  - Post-secondary education, preferably in commerce, finance, business administrationor a related field (or equivalent work experience); - Minimum 2 years experience in the financial services/absence services/employee benefit industry; - Demonstrated success in sales or the marketing of employee benefit products is an asset; - Work ethic that demonstrates you are results-oriented, a motivated self-starter, career-focused, dynamic with strong organizational skills; - Skilled at relationship building; - Good communicator with the ability to present in French and in English, train and transfer knowledge to a variety of audiences; - Bilingual in French & English; - Analytical and decision making skills; - Excellent teamwork, negotiation and communication skills; - This role is located in Montreal; travel throughout the region will be required. Be your best at Canada Life- Apply today!   Being a part of Canada Life means you have a voice. This is a place whereyour unique background, perspectives and talents are valued, and shape our future success.   You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.   Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.         We are one of Canada's top 100 employers!   Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.       We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.           Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted     #LI-Hybrid
Job ID
2023-24789
Job Locations CA-ON-Toronto | CA-ON-London | CA-MB-Winnipeg
Posted Date 2 days ago(2/3/2023 10:13 AM)
The role of the Service Relationship Specialist (SRS) is critical to the success of a service-based organization. As a dynamic, highly motivated and energetic member of the Service Experience team, the SRS acts as a strategic advocate within our infrastructure teams with strong business and technology savvy that helps bridge the gap between a wide variety of stakeholders.   This role requires strong leadership and relationship building skills as you will be providing Service Delivery/Business partner focused governance, managed escalations, communications and relationship management to other teams. You will be responsible for developing, negotiating, and monitoring the IT operations performance reactively and proactively to meet SLAs and business requirements as well as identifying, analyzing, monitoring, and continual improvement of relationships with and between key stakeholders.  Additionally, expert communication, financial acumen and negotiation skills are required for the successful completion of this role   You will help identify business value and ensure we’re meeting strategic and tactical requirements, and that the service provider can deliver to those requirements.   What you will do  - Develop, negotiate and monitor the technology service level agreements to meet business requirements. - Provides business partner focused service delivery governance, communications, relationship and escalation management. - Provides reports on Incident/Problem/Change to various stakeholders; identifies trends/improvement opportunities specific to their area; understanding the ticket volumes and backlog. - Provide guidance for projects delivering new/changed services to ensure sustainable SLA’s and OLA’s are defined - Identification, analysis, monitoring, and continual improvement of existing processes/procedures/services and relationships with and between key stakeholders. - Facilitate regular reviews of services; functionality, service levels and costs which would include analyzing IT service rates, cost recovery, consumption and trends ensuring IT offerings and rates are in alignment with industry. - Assisting with business case development to drive service and business product alignment/improvements, to maximize business value. - Keep up-to-date and knowledgeable regarding industry trends and emerging technologies in anticipation of new or revised business processes. -   What you will bring  - Excellent verbal and written communication skills for interaction with technical and non-technical audiences, including writing executive level communications and status reviews. - Ability to adapt style and content for different audiences, conveying complex messages and issues clearly and credibly - Able to quickly build rapport and gain the respect and cooperation of both technology leaders and technology support teams. Possess strong interpersonal and indirect influencing skills, with a demonstrated ability to gain the confidence of individuals at various organizational levels - With a focus on service, ability to understand and interact across a matrixed organization, with focus on negotiation and indirect influence - Ability to act as an advocate for service owners or consumers in key decisions. - Collaborate with service owners, business users and other ITSM SMEs to identify continual improvement opportunities for services. - Experience with financial models from the perspective of what drives service costs - Post-secondary degree/diploma in business or computer science or an equivalent combination of training and experience  - ITIL V3 or higher experience with Incident, Problem, Change and Service Level Management practices Given the size and scope of our organization, we have the flexibility for this position to be located in the following head office locations: Toronto, London, Winnipeg.    Be your best at Canada Life- Apply today!   Being a part of Canada Life means you have a voice. This is a place whereyour unique background, perspectives and talents are valued, and shape our future success.   You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.   Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.         We are one of Canada's top 100 employers!   Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.       We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.           Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted     #LI-Hybrid
Job ID
2023-24764
Job Locations CA-ON-Toronto | CA-MB-Winnipeg | CA-ON-London
Posted Date 2 days ago(2/3/2023 8:47 AM)
The Senior Project Manager will reporting into the Director, Technology Delivery and is responsible for leading Cyber Security projects for the Technology Risk & Security division.  The Project Manager works closely and effectively with various I.T. and business leaders, along with project team members and external parties, to ensure the projects are correctly defined, planned and delivered.  The Project Manager is accountable to the Project Sponsor and Delivery Leader in the management of project scope, budget, schedule and quality in order to deliver the expected business outcomes that meets leadership and client expectations.   What you will do  - Responsible for leading large and high risk/complex Security or Risk projects, working with business unit and technology leaders, cross functional teams, project team members and external parties to ensure projects are well-defined, planned and delivered. - Demonstrates business and technical acumen to ensure deliverables and expected outcomes align with the Business Case. - Works closely with the project sponsor and delivery leader to develop the business case and project charter, including defining the project scope, objectives, approach, measures of success, stakeholder engagement and communication plan. - Develops integrated project plans demonstrating strong financial and project acumen (including cost estimates, budget, resourcing requirements), applying appropriate estimation models, and refining and managing performance against them as well as customizing project planning methods to suit the project. - Manages project budgets and costs, and provides estimates and forecasts, including competent analysis of capitalization, amortization, and expense management. - Engages & collaborates with governance stakeholders to ensure compliance of end-product towards corporate risk profile, standards and organizational governance processes. - Performs risk planning and analysis (qualitative & quantitative), including risk identification and risk response planning. - Executes, tracks and monitors progress to plan and communicates the appropriate project information to all relevant project team members and stakeholders. - Contributes to and adapts to organizational change, best practice and improvements across teams, including the effective implementation and adherence to changes in processes and practices. - Looks for and implements opportunities to improve team efficiencies. - Provides coaching and mentorship on Project Management and project delivery methodologies and practices to less experienced Project Managers. What you will bring  - Minimum 7 years as a Project Manager in an I.T. environment (Cyber Security experience an asset) - Must be self-motivated, organized, and able to multi-task in an environment of ever-changing processes and priorities - Attention to details, ability to analyze and evaluate information and render effective decisions or solve problems. - Understanding of the principles and frameworks of successful project management including demonstrated experience applying flexible delivery methodologies such as Agile Scrum, Kanban, Waterfall and Hybrid delivery approaches. - Strong collaboration and teamwork skills. Demonstrated ability to communicate effectively (written & verbal), build consensus and promote the exchange of information among stakeholders - Demonstrated ability to translate complex technical subject matter in business terms for executive audiences, succinctly and professionally. - Ability to handle ambiguity in a fast-paced environment with multiple concurrent tasks and changing priorities. - Possess strong entrepreneurial skills with a bias to delivering business outcomes, forging strong business partnerships, effectively managing risk, managing scope change as an opportunity to deliver greater value and making value-oriented decisions. - Excellent financial management skills including capital acquisitions. - Experience in risk assessment and management techniques. - Experience in managing complex projects that require effective change management across various Application and Technology portfolios - Experience in resource planning and performance management - Experience with Microsoft Project, Microsoft Power Platform (Power BI, Power Apps, Power Automate), Jira, Confluence, and Sharepoint. - Ability to work in a virtual team environment, facilitating and contributing to work across geographies and across other functional teams Given the size and scope of our organization, we have the flexibility for this position to be located in the following head office locations: Toronto, London, Winnipeg.    Be your best at Canada Life- Apply today!   Being a part of Canada Life means you have a voice. This is a place whereyour unique background, perspectives and talents are valued, and shape our future success.   You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.   Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.         We are one of Canada's top 100 employers!   Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.       We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.           Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted     #LI-Hybrid
Job ID
2023-24799
Job Locations CA-ON-Toronto | CA-MB-Winnipeg | CA-ON-London
Posted Date 2 days ago(2/2/2023 4:48 PM)
The Sr. DevOps Engineer is part of the API Delivery team, providing technical leadership and hands-on skills to help deliver, manage, and deploy API code into development and production environments which are pivotal to building modern digital assets.   The role focuses on day-to-day execution and supporting a scrum team of developers to achieve their tasks. In addition, the role requires experienced thought leadership and ability to drive initiatives that enable our development pipelines to continually be available and capable of meeting our partners’ business needs.   This position is being offered in Toronto or London, Ontario and/or Winnipeg, Manitoba.   What you will do  - Act as the source of experience and knowledge and elevated problem solving for a scrum team of API developers and ensure they are supported effectively - Co-own the API code base with other Sr DevOps Engineers to ensure their continuous availability and usability and adherence to modern development standards and practices - When required, develop and deliver API code hands-on in JAVA especially for complex implementations span multiple services - Partner with product teams and/or architects to develop technical requirements and engineering/non-functional specifications and resolve client issues as they arise - Facilitate and actively participate walkthroughs and reviews of software development deliverables - Deliver fixes and improvements to existing software products, maintain environments and versions, adhere to standards and compile versions - Build and contribute to design documentation and technical specifications for development - Oversee impact analysis to support proactive identification of actions to minimize production system interruptions - Evaluate and learns new technologies that provide business value and lead PoCs for new frameworks and tools and ways of working - Adapt to organizational change, best practice and improvements across teams, including the effective implementation and adherence to software development processes and practices - Trains and collaborates with other developers in how to write effective code and solve problems and provide training and knowledge transfer sessions to new or less senior professionals What you will bring  - Bachelor’s degree from an accredited college or university or equivalent experience - 10-15 years’ experience as an information technology professional with a technical background and exposure to multiple aspects of information technology, networks, server, application dev, architecture, storage, and cloud - Extensive knowledge and hands-on software development skills with high proficiency in Java, RESTful APIs and microservices, Spring Boot, Apigee, Confluent Kafka, Liquibase, Docker, Istio, Rancher Kubernetes and SQL - Experience as a senior developer in a team environment with database systems and data access methods, source code management and build automation systems, and production/application support - Excellent communicator including demonstrated presentation and coaching skills and ability to breakdown complex concepts to technical and non-technical audiences. - Experience with DevOps, CI/CD, and agile methodologies with strong analytical and problem solving skills - Demonstrated ability to foster relationships and build trust and proven record to work independently and deliver on commitments Given the size and scope of our organization, we have the flexibility for this position to be located in the following head office locations: Toronto, London, Winnipeg.    Be your best at Canada Life- Apply today!   Being a part of Canada Life means you have a voice. This is a place whereyour unique background, perspectives and talents are valued, and shape our future success.   You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.   Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.    We are one of Canada's top 100 employers!   Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.       We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.       Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted     #LI-Hybrid
Job ID
2022-24518
Job Locations CA-ON-Toronto | CA-ON-London | CA-MB-Winnipeg
Posted Date 2 days ago(2/2/2023 3:12 PM)
We are looking for a Director, Technology Risk Management within the I&O area.   Working closely with the AVP, Portfolio Management & Governance, this role will be responsible for developing and executing proactive and effective technology risk management practices and programs for I&O.  The role will establish and sustain this programmatic approach in alignment with the broader Canada Technology strategy and delivery portfolio.   This role, through developing and executing an annual risk program and plan, ensures a lens on all operational and project related risk activities taking place across I&O. In the case of risk mitigation activities, the role will ensure work is completed in a timely manner and in compliance with standard methods and processes. Through establishing and providing regular reporting of risk related activities, outcomes, and metrics, the overall risk posture of I&O will be always readily available and visible. As an advisor and advocate for risk management, this role will also lead and facilitate activities designed to embed a risk management mindset and culture into delivery, support and operations that enables business objectives.   What you will do  - Accountable for ensuring orchestration and visibility of all risk management activities, acting as a key point of contact for I&O - Responsible for the development and execution of an annual I&O risk program and plan, using a risk-based approach in conjunction with the other Lines of Defense and senior leadership - Establish, support, and streamline I&O technology risk / control reporting and metrics - Ensure the annual test plan related to I&O controls is executed in a timely and effective manner - Ensure RCS, audit, and other I&O remediation action items are completed in a timely manner - Provide regular reporting of I&O risk activities and results - Build and maintain a backlog of technology risk remediation work supported by a governance lifecycle and the implementation of management tools supported by technology - Provide risk management support to process control owners and their testing activities - Assist the control owners, in collaboration with Tech Risk, with the design of process controls - Maintain a knowledge base of emerging threats and risks - Build and maintain a strong partnership with Tech Risk, and other Lines of Defence, for guidance and oversight on risk activities - Improve the awareness of risk management within the I&O organization through both formal and informal means including webcasts, newsletters, open-door hours - Contribute to the evolution of Canada Life’s technology operations management strategy and operating model - Foster, advocate for, and strengthen Canada Life’s overall technology risk posture What you will bring  - 5+ years of experience in a similar technology risk leadership position - 5 -10 years of experience in the financial services industry (or other regulated industry) - Progressive experience in leading the development and implementation of IT Risk Management frameworks, policies, related processes, and controls - Bachelor's degree in Computer Science, Information Systems, Engineering, Business Technology, or equivalent experience - Understanding of technology risk regulatory, and industry best practice (COBIT, NIST, ISO standards, etc.) - Proven ability to identify, analyze and translate risk in the context of what it means to achieving business objectives - A “continuous improvement” mindset - Excellent written and oral communication skills - Demonstrated capability to build and foster strong relationships through collaboration, influencing change, and building consensus - Constant learner and passion for technology and risk governance - Deep understanding of how large enterprise organizations work, within in a regulated environment - Excellent track record of leading and developing high performing teams   Given the size and scope of our organization, we have the flexibility for this position to be located in the following head office locations: Toronto, London, Winnipeg.    Be your best at Canada Life- Apply today!   Being a part of Canada Life means you have a voice. This is a place whereyour unique background, perspectives and talents are valued, and shape our future success.   You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.   Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.       We are one of Canada's top 100 employers!   Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.       We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.           Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted     #LI-Hybrid
Job ID
2023-24747
Job Locations CA-ON-London | CA-MB-Winnipeg
Posted Date 3 days ago(2/2/2023 10:24 AM)
As the “front office” of Community Relations, this role represents the corporate citizenship and community relations policies and practices of the broader corporation to its stakeholders. The incumbent is responsible and accountable for general office management, “front-line” coordination, and senior administrative support for Community Relations.   Key responsibilities include financial management and reporting of the department’s operational and corporate donations budgets, timely triaging of incoming requests from internal and external stakeholders, and administration of a specialized Community Relations data base.   General responsibilities to support the success of the team include responding to enquiries, positioning, and communicating funding decisions, managing branded materials and promotional items, co-ordinating sponsorship benefits and standard communications, and assisting with coordinating company representation at community functions.   What you will do  - Develop, manage, reconcile and report annual regional and categorical allocations for community-based donations for Canada Life Canadian Operations - Prepare, coordinate, record, and reconcile all cheque requisitions for corporate contributions and other department expenses - Develop, monitor, and ensure monthly budget allocation targets are met - Manage process, timing, and payment of multi-instalment grants - Secure appropriate charitable and business expense tax receipts for annual corporate tax preparation, including recording, filing and follow-up with charities, non-profits, and membership organizations - Budget, track timing, and manage payment of non-insurance dues, assessments, and memberships  - Responsible for general department operations (including arrangements for meetings, technology, etc.) - Coordinate and administer large department internal and external mailings - Manage department correspondence and enquiries, including general declines - Accountable and responsible for administration of a specialized Community Relations database and information management system (electronic and paper) - Responsible for timely initial assessment, triage, and input of funding applications from external and internal stakeholders (charities, leaders) and applications for employee community engagement programs (e.g.: corporate teams, community volunteer grants, department fundraising, etc.) - Manages inventory of materials and supports team with internal and external distribution. - Monitors and maintains inventory of community relations promotional materials, brand wear, and display materials - Develop, co-ordinate, and implement special projects as assigned.  What you will bring    - Exceptional office skills, including proven aptitude and strong skills in financial and budget management, spreadsheets, databases, and related specialized software. - Experience in Community Investments, Employee Engagement and Volunteer programs is a strong asset. - Intermediate to advanced proficiency within Excel (Pivot tables and lookups are required). - Strong PowerPoint and presentation skills would be an asset. - Strong financial skills. - Exceptional organizational skills, ability to manage competing priorities, heavy workload, and demands. - Proven and exceptional accuracy and attention to details. - Excellent verbal and written communication skills. - A high degree of professionalism, diplomacy, and excellent interpersonal skills to successfully interact with all levels of management and personnel, both within and outside the organization. - Maturity and sound judgement; ability to anticipate situations, influence positive outcomes and manage situations proactively and sensitively. - Ability to adapt to changing responsibilities. - Ability to recognize and handle confidential and sensitive information, without compromise. - Ability to work both independently and in teams. - Bilingual French/English is an asset.   Given the size and scope of our organization, we have the flexibility for this position to be located in the following head office locations: London, Winnipeg.    Be your best at Canada Life- Apply today!   Being a part of Canada Life means you have a voice. This is a place whereyour unique background, perspectives and talents are valued, and shape our future success.   You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.   Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.         We are one of Canada's top 100 employers!   Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.       We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.           Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted     #LI-Hybrid
Job ID
2023-24765
Job Locations CA-MB-Winnipeg
Posted Date 3 days ago(2/1/2023 6:05 PM)
We are Canada Life   Being a part of Canada Life means you have a voice. This is a place whereyour unique background, perspectives and talents are valued, and shape our future success.   You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.   Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.     Be your best at Canada Life.   We are looking for a Claims Specialist.   Are you looking to make a difference?  To use your analytical ability to make decisions?  As a member of the Living Benefit Claims department, you will be responsible for adjudicating individual disability and critical illness claims with the goal of accepting all payable claims in accordance with the terms of the actual individual policy.   What you will do - Developing the claim file by assessing various factors (medical, finances, occupation) required to assess the disability - Reviewing all the information when received and arriving at a decision to either accept or deny the claim - Consulting with the Medical Board, accountant, legal counsel and peers - Communicating by letter, telephone and email with policyholders, doctors, agents and lawyers for the purpose of requesting information, explaining decisions and defending claim policies and guidelines What you will bring  - Previous experience in a similar role requiring good judgement skills - Proven ability to manage multiple deadline driven tasks - Excellent time management skills - Proven analytical ability - Proven ability to make decisions independently - Proficiency in Microsoft Office (Word, Excel, Outlook, and Teams) - Strong customer service skills - Bilingual in English and French as an asset Be your best at Canada Life- Apply today    We are Canada Life!   Being a part of Canada Life means you have a voice. This is a place where your unique background, perspectives and talents are valued, and shape our future success.   You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.   Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.      We are one of Canada's top 100 employers!   Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.       We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.           Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted  
Job ID
2022-23935
Job Locations CA-MB-Winnipeg | CA-BC-Langley | CA-BC-Vancouver | CA-AB-Edmonton | CA-AB-Calgary | CA-SK-Regina | CA-ON-Pickering | CA-ON-Toronto | CA-ON-Hamilton | CA-ON-London | CA-ON-Ottawa | ...
Posted Date 3 days ago(2/1/2023 3:36 PM)
Canada Life has an exciting opportunity for a Negotiator, Pharmaceutical Relations. Reporting to the Manager of Pharmaceutical Relations, the successful candidate will manage relationships with pharmaceutical manufacturers, coordinate negotiations and other activities related to drug product listing agreements.  Product listing agreements are essential to reducing drug costs while ensuring plan members have access to valuable treatment options and are a key component of the overall Canada Life prescription drug strategy.   What you will do    The Negotiator, Pharmaceutical Relations is responsible for support and execution of the Canada Life PLA strategy as well as managing day to day PLA related activities. Primary duties may include, but are not limited to: - Conduct negotiations with pharmaceutical companies including drug evaluation, opportunity analysis, coordination of legal agreements, and solicitation of approvals - Foster and maintain positive relationships with market access representatives, pharmaceutical companies, internal teams, and other relevant stakeholders - Leverage qualitative and quantitative data to evaluate and prioritize partnership opportunities in alignment with strategy and standards - In close collaboration with Senior Specialist, support PLA operational activities including implementation, dispute resolution, reporting, and lifecycle management of agreements - Champion continuous improvement of PLA program operations - Maintain up-to-date knowledge of the Canadian drug landscape and evolving trends in drug plan management - Provide support to field staff, advisors, and clients where appropriate What you will bring  - University degree, post-secondary education in a related field.  A combination of education and experience may also be considered. - Minimum of 6 years experience in a related field or role in drug evaluation or negotiation - Strong understanding of Microsoft Office tools, especially Excel and PowerPoint. - Ability to effectively communicate with many types of audiences - Curiosity and a strong desire to understand connections and motivations - Demonstrated ability to manage relationships and creatively solve multi-stakeholder problems - Effective critical thinking, integrative decision-making, and documentation skills. - Proven planning and organizational skills with strong attention to detail and the ability to perform effectively under pressure - Experience with Canadian drug plans, contract development, market access and/or financial reporting is an asset    Be your best at Canada Life- Apply today!   Being a part of Canada Life means you have a voice. This is a place whereyour unique background, perspectives and talents are valued, and shape our future success.   You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.   Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.         We are one of Canada's top 100 employers!   Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.       We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.           Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted     #LI-Hybrid  
Job ID
2023-24699
Job Locations CA-BC-Vancouver
Posted Date 3 days ago(2/1/2023 2:12 PM)
Reporting to the Regional Vice President, Independent Distribution, the Regional Director, will be highly influential in broadening growth in overall business acquisition results with Canada Life. As brand ambassador, you will initiate and maintain a strong relationship with our Independent Distribution customer firms. You will champion and implement strategic initiatives to the channel’s many influential distribution partners.   The Regional Director will ensure that priority initiatives are appropriately planned, budgeted and executed in a way that helps accelerate sales generating opportunities. As an integral part of the regional team, you will help in defining and rolling out the mandate, key objectives and working model in order to amplify growth and market competitiveness.   The Regional Director will work closely with independent distribution customer firm’s leadership within the region, internal distribution partners in addition to stakeholders across Advisory Network and Canada Life.   What you will do  - Work with key leaders and project experts to help plan and execute key initiatives designed to advance the growth and market share of Canada Life in the independent marketplace - Coordinate and maintain strong relations between wealth and insurance wholesale teams and independent distribution leaders, and their respective sales teams. - Alongside internal partners, participate in external and internal events and meetings to showcase the Canada Life offering - Work with distribution partner senior leadership, channel leadership and internal Shared Services leaders to maximize the support and the impact we deliver - As the conduit between our clients and internal stakeholders, help to solve problems that inhibit ease of doing business - Leverage data analytics and industry intel to inform strategic program development, tactical plans and dialogue with senior leadership - Contribute to all pertinent internal initiatives and planning to ensure Independent Distribution’s needs, nuances and objectives are clearly understood   What you will bring  - Energy and passion for creating meaningful outcomes that can influence the trajectory and growth of a distribution channel - Experience in the life insurance and wealth industry and how to apply that knowledge and experience in a distribution setting - Organized with proven ability to creatively solve problems and develop actionable initiatives to capitalize on opportunities - Adaptable to react quickly to customer needs - High emotional intelligence and demonstrated people skills with a results orientation - Effective communicator and collaboration across internal and external audiences including verbal, written and presentation skills (public speaking ability) - Mandarin and Cantonese speaking is an asset - Life licensed is an asset - CFP, CLU, CHS designations is an asset - Must have a British Columbia drivers license as some travel to clients and events will be required   Be your best at Canada Life- Apply today!   Being a part of Canada Life means you have a voice. This is a place whereyour unique background, perspectives and talents are valued, and shape our future success.   You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.   Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.         We are one of Canada's top 100 employers!   Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.       We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.           Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted     #LI-Hybrid
Job ID
2023-24782
Job Locations CA-ON-Toronto | CA-ON-London
Posted Date 4 days ago(2/1/2023 1:37 PM)
Our data aspiration is to unlock the power of connected data to deliver continuous value for our customers, our partners, and our company with trust and integrity. The position is central to our ability to do so. The Business Intelligence (BI) Developer role is responsible for creating and supporting BI products built off of connected data for customers across the organization within the boundaries of our data policy, standards, and controls. What you will do  - Build data products for Canadian use: design, enrich, and publish self-service connected datasets and pipelines within proper controls for use across Canada - Build insights: complete data analysis and discovery to better understand the data and the story it is telling to drive actionable results. Deliver results in brand-aligned and accessible BI products (datasets, reports and dashboards) - Support BI use across the organization: Instruct BI users on corporate best practices for BI tools. Assess complex BI use cases and come up with a solution that optimizes performance and translates big data into meaningful reports and dashboards. - Loves teamwork and collaboration: collaborates on a daily basis with the core data team and business partners - Open to learning and presenting: excited to share work across the company, with senior leadership and through community of practice participation What you will bring  - Applied data management experience (Data & Analytics education an asset) - Experience in Power BI, Tableau, SQL and Python an asset. - Working knowledge of Azure cloud technologies (ADF, Databricks, Synapse, etc.) - Excellent communication and presentation skills and strong organization skills - Agile, practical, customer service-oriented mindset (doesn’t over complicate processes) - Generally curious and excited to learn new things  Given the size and scope of our organization, we have the flexibility for this position to be located in the following head office locations: Toronto, London.    Be your best at Canada Life- Apply today!   Being a part of Canada Life means you have a voice. This is a place whereyour unique background, perspectives and talents are valued, and shape our future success.   You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.   Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.         We are one of Canada's top 100 employers!   Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.       We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.           Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted     #LI-Hybrid
Job ID
2023-24763
Job Locations CA-ON-Pickering
Posted Date 4 days ago(2/1/2023 1:33 PM)
We are looking for a Rehabilitation Consultant.   Do you believe that work is healthy? Are you interested in being part of a team that helps people return to employability? Would you like to work at home and in the community?   We’re looking for knowledgeable, empathetic, and dedicated rehabilitation professionals to work as key members of our case management team.   You’ll manage complex disability cases in a pro-active manner with the goal of achieving a level of functional improvement that supports the earliest possible return to employability. You will work directly with the claimant as well as their employer, physician and treatment providers to achieve the required level of functional improvement to support the employability goal.   You will assess the rehabilitative needs of claimants who are disabled in order to understand the functional impact of the diagnosis. Then you will develop, implement and monitor the progress of approved rehabilitation service delivery plans based on claimant needs and contractual provisions. Research of appropriate treatment resources as well as active management of service providers resourced to achieve functional improvement toward employability goals is a pivotal responsibility in this role.   You will work in your home office with regular travel within the community.    What you’ll do: - Live our values of Customer View; Integrity; Partnership; and Communities - Operate with a customer focused mind-set as providing business solutions for our customers is at the core of what we do. - Assess the potential for rehabilitation services to impact on the duration of disability of complex claims through file review as well as telephone and/or face to face interview of claimants, employers and involved treatment providers. - Develop realistic, cost-effective rehabilitation/ return to work plans for actions focusing on return to work. - Oversee counseling and/or referral services as necessary regarding identified needs of claimants. (disability adjustment factors; treatment; vocational solutions; community resources etc.) - Maintain follow up contact with the claimant, focusing on barrier resolution and functional improvements made, while providing claimant support during the intervention period. - Maintain proactive follow up with all stakeholders, including policyholders and treatment providers with the focus on returning to employability. - Prepare written reports detailing findings and recommendations. - Track rehabilitation activities and document case files electronically.  Who you are: - A university degree in a discipline related to rehabilitation with experience in health or social sciences preferred. - 3 years of experience in insurance rehabilitation or the field of rehabilitation preferred. - Excellent communication and interpersonal skills. - Excellent organization skills, with experience working in a fast paced environment, requiring regular re-prioritization and critical analysis/ assessment skills. - Mental Health experience an asset. - Ability to accommodate a home-based office with equipment supplied by Canada Life. - Valid driver’s license and vehicle are necessary due to possible travel requirements. - Due to the high profile of a number of our clients, a Federal Government Enhanced Screening is a job requirement and this will involve fingerprinting and a credit check  Be your best at Canada Life- Apply today!   Being a part of Canada Life means you have a voice. This is a place whereyour unique background, perspectives and talents are valued, and shape our future success.   You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.   Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.         We are one of Canada's top 100 employers!   Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.       We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.           Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted     #LI-Remote
Job ID
2023-24800
Job Locations CA-MB-Winnipeg
Posted Date 4 days ago(2/1/2023 12:34 PM)
Canada Life scholarship and work placement program   Note:  This program is only available to students at the University of Winnipeg in Bachelor of Business Administration, Bachelor of Arts in Economics or Bachelor of Arts in Economics and Finance.   Programs: - Bachelor of Business Administration, or - Bachelor of Arts in Economics, or - Bachelor of Arts in Economics and Finance Eligibility criteria:   - Must be a currently enrolled and full-time student at the University of Winnipeg - Must be eligible to work in Canada - Must have completed at least 60 credit hours from the University of Winnipeg - Must have a declared major in either Business and Administration, Economics or Economics and Finance - All applications must contain a cover letter and current resume - Are committed to participating in a paid four-month work placement with Canada Life during the summer(s) Scholarship:   - Students with 60 to 87 credit hours will be eligible for initial support of $2,500 Tuition Scholarship; $1,000 to cover education expenses; and the opportunity for renewal of one additional year (see Scholarship Renewal for more information) - Students with 90 or more credit hours and an expected graduation date in Spring will receive a full tuition scholarship (up to $5,000) plus $1,000 to cover educational expenses with funding received to be based on course registration and arranged with the University of Winnipeg Awards Office and The Faculty of Business and Economics Scholarship renewal: - This scholarship is renewable at a full tuition value (up to a maximum of $5000), provided that the recipient: - Has completed 90 hours toward their degree and plans to graduate at the conclusion of the academic session in which the scholarship is tenable - Continues to be enrolled as a full-time student - Has achieved a minimum GPA of 3.0 - Has completed a four-month work placement with Canada Life that has been assessed as satisfactory by the Selection Committee   Students who do not maintain their full-time student status and/or whose GPA falls below 3.0 will have their scholarship placed under review for decision by the Dean in consultation with Canada Life   Work term: - Students will be required to complete a paid summer work placement at Canada Life in the summer preceding their scholarship award - Roles and responsibilities are determined after the applicant selection process, shared at the start of the term by the departments into which students are assigned to work - Given the current status in Winnipeg, remote working set-up from home is expected. There will be some requirement to travel to Canada Life Head Office (60 Osborne) during the term - Students are committed to a satisfactory and demonstrated performance level throughout the term, as monitored by their leadership and work team   Academic criteria (weighting – 60%): - Minimum overall GPA above 3.0 - All applications submit a current transcript (please attach on your profile in the Transcripts section – Online screenshots permitted.   Written composition – Essay (weighting – 20%): - 2-3 pages in length (please attach on your profile in the Additional Documents section) - Topic – BOTH - Describe your interest in Canada Life, and - Describe your interest in financial services/business in general - To be reviewed by Canada Life selection panel   Personal Interview (Canada Life selection panel) (weighting – 20%) - Selection determined by top students in above three categories   Be your best at Canada Life- Apply today!   Being a part of Canada Life means you have a voice. This is a place whereyour unique background, perspectives and talents are valued, and shape our future success.   You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.   Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.         We are one of Canada's top 100 employers!   Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.       We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.           Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted     #LI-Hybrid
Job ID
2023-24712
Job Locations CA-QC-Quebec City
Posted Date 4 days ago(2/1/2023 10:40 AM)
We are looking for a Client Service Associate, Bilingual.    As a Client Service Associate, you will provide direct-to-client service to customers located in various locations across your geographical region. You will join a team of sales and service roles who collaborate very closely across multiple office locations; this partnership and team mentality contributes to the overall brand experience, and retention of existing clients.    This role is largely an internal-facing service role, with direct alignment to a block of clients who value responsive service. The ideal candidate will possess exceptional client service, technical, and training skills, and be successful in delivering on this remotely.   What you will do  - Provide an exceptional client service experience and related advice (where appropriate) through remote connection with client in delivery method of their choosing (i.e., webinar, telephone/conference, online chat, email). - Maintains exceptional brand experience and places customer at the centre of all we do, striving for service excellence. - Customized reporting capabilities; differentiating and anticipating the needs of clients. - Strong technical understanding and knowledge of internal and end-client administration systems/platforms/tools. - Contributes to annual and quarterly business plans and establishes realistic product and process goals to achieve success. - Improves industry knowledge of group benefits through ongoing education and awareness of local market and economic fluctuations that impact client; adapts strategies and service offering accordingly. - Collaborates with sales, operations, and peer service teams to achieve shared objectives, improve productivity, and process efficiency What you will bring  - Highly adaptable, driven to be your best, and proven initiative. - 5 years’ experience in a client service role - Exceptional customer service skills - Ability to build strong relationships - Ability to drive results and innovation - Excellent verbal & written communication skills - Strong attention to detail - Demonstrates organizational & time management skills - Proficient in using the Microsoft Office suit and CRM Database - Strong collaborator - Keen on teaching and training others - Bilingual (French/English) is required as you will be serving a mix of Anglophone and Francophone clients - This position will be expected to have or commit to completing the Group Benefits Associate designation under the Certified Employee Benefits Specialist Program We offer a challenging, team-oriented work environment, competitive income and benefits, and opportunities for professional and personal development and growth. Be your best at Canada Life- Apply today!   Being a part of Canada Life means you have a voice. This is a place whereyour unique background, perspectives and talents are valued, and shape our future success.   You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.   Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.         We are one of Canada's top 100 employers!   Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.       We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.           Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted     #LI-Hybrid
Job ID
2023-24791
Job Locations CA-QC-Montreal
Posted Date 4 days ago(2/1/2023 10:39 AM)
We are looking for a Client Service Associate, Bilingual.    As a Client Service Associate, you will provide direct-to-client service to customers located in various locations across your geographical region. You will join a team of sales and service roles who collaborate very closely across multiple office locations; this partnership and team mentality contributes to the overall brand experience, and retention of existing clients.    This role is largely an internal-facing service role, with direct alignment to a block of clients who value responsive service. The ideal candidate will possess exceptional client service, technical, and training skills, and be successful in delivering on this remotely.   What you will do  - Provide an exceptional client service experience and related advice (where appropriate) through remote connection with client in delivery method of their choosing (i.e., webinar, telephone/conference, online chat, email). - Maintains exceptional brand experience and places customer at the centre of all we do, striving for service excellence. - Customized reporting capabilities; differentiating and anticipating the needs of clients. - Strong technical understanding and knowledge of internal and end-client administration systems/platforms/tools. - Contributes to annual and quarterly business plans and establishes realistic product and process goals to achieve success. - Improves industry knowledge of group benefits through ongoing education and awareness of local market and economic fluctuations that impact client; adapts strategies and service offering accordingly. - Collaborates with sales, operations, and peer service teams to achieve shared objectives, improve productivity, and process efficiency What you will bring  - Highly adaptable, driven to be your best, and proven initiative. - 5 years’ experience in a client service role - Exceptional customer service skills - Ability to build strong relationships - Ability to drive results and innovation - Excellent verbal & written communication skills - Strong attention to detail - Demonstrates organizational & time management skills - Proficient in using the Microsoft Office suit and CRM Database - Strong collaborator - Keen on teaching and training others - Bilingual (French/English) is required as you will be serving a mix of Anglophone and Francophone clients - This position will be expected to have or commit to completing the Group Benefits Associate designation under the Certified Employee Benefits Specialist Program We offer a challenging, team-oriented work environment, competitive income and benefits, and opportunities for professional and personal development and growth. Be your best at Canada Life- Apply today!   Being a part of Canada Life means you have a voice. This is a place whereyour unique background, perspectives and talents are valued, and shape our future success.   You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.   Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.         We are one of Canada's top 100 employers!   Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.       We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.           Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted     #LI-Hybrid
Job ID
2023-24792
Job Locations CA-ON-Toronto | CA-ON-London | CA-MB-Winnipeg
Posted Date 4 days ago(2/1/2023 10:37 AM)
As a Penetration Tester within the Canada Life Information Security Department, you will be responsible for driving our Offensive Security initiatives. You will be both hands-on technical and influential, where you will be expected to directly communicate with cross-functional teams in Product, Development, DevOps, and Architecture.   What you will do  - Perform code reviews and penetration tests to discover and exploit vulnerabilities in Canada Life products (web/mobile/thick/API/cloud). - Participate in intake, scoping, and planning sessions. - Produce high-quality reports for both internal and external stakeholders. - Help review and prioritize vulnerabilities coming from different sources, such as: third party penetration tests, internal security tools, public advisories, etc. - Develop custom scripts or tools used for vulnerability scanning and identification. - Stay up to date on current tools, technologies and vulnerabilities to incorporate into testing practices. - Contribute technical documentation towards the team’s knowledge base. What you will bring  - A minimum of 2-3 years of work experience directly related to penetration testing, bug bounty hunting, exploit research and development or application security testing - Excellent verbal and written communication skills (English). Ability to write clear and concise assessment reports that include findings, relevance, recommendations, etc. - Relevant certifications, such as: OSCP, OSCE, GPEN, GWAPT, eWPT, eWPTX , eMAPT, etc. are considered an asset. - Ability to read and write programming languages. Java, C#, JavaScript, Apex, and Python are highly valued, but others will help too. - Ability to penetration test Cloud Native Applications running on a major cloud provider infrastructure such as: Microsoft Azure, Amazon AWS or Google Cloud Platform. Given the size and scope of our organization, we have the flexibility for this position to be located in the following head office locations: Toronto, London, Winnipeg.    Be your best at Canada Life- Apply today!   Being a part of Canada Life means you have a voice. This is a place whereyour unique background, perspectives and talents are valued, and shape our future success.   You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.   Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.         We are one of Canada's top 100 employers!   Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.       We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.           Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted     #LI-Hybrid
Job ID
2023-24746