Canada Life Assurance Company

Current Career Opportunities

The following are our current career opportunities.

 

Click on the job title for details of the role. If you are interested in the role and you meet the qualifications, we invite you to apply for the opportunity from the page that opens.

 

Providing this information gives Canada Life consent to use your personal information to assess your suitability for specific positions or future opportunities. Your résumé will be held in strict confidence, and may be viewed only by the Organization. The information will also be used to register you with ICIMS, who may use it for aggregate statistical purposes only (which uses no personal identification).

 

Note: You can include only one attachment with your online application. To include a cover letter with your application, combine it with your resume and then save as one file. A Word document or a PDF is our preferred file format for all online applications.

 

A field marked with * indicates that the information is required.

 

To tailor the list to your qualifications, return to Search Jobs.

Use this form to perform another job search

The system cannot access your location for 1 of 2 reasons:
  1. Permission to access your location has been denied. Please reload the page and allow the browser to access your location information.
  2. Your location information has yet to be received. Please wait a moment then hit [Search] again.
Click column header to sort

Search Results Page 1 of 6

Job Locations CA-QC-Montreal
Posted Date 3 days ago(12/1/2021 3:50 PM)
About GWL Realty Advisors GWLRA is a leader in both the commercial and multi-residential real estate industries. Driven by our values of Integrity, Ambition, Creativity, and Empathy, our vision is to be a sustainable company known for exceptional real estate management, trusted advice, and outstanding service by consistently fulfilling our mission to deliver strong, long-term results for our clients.    We’re looking for a Tenant Services Coordinator to support a busy multi-residential property management office! Some of the major responsibilities for this role include responding to a variety of current and prospective resident inquiries, supporting the leasing and operating teams throughout the sales process.   RESPONSIBILITIES Customer Service - Answer all incoming telephone calls and email inquiries, walk-in inquiries from current residents professionally and courteously  - Provide superior customer service to both internal and external clients by identifying and understanding the needs of others  - Promote a strong sense of community  Administration and Operations - Administrative duties such as maintenance of information into property management systems, inputting work orders, purchase orders and other related job functions. - Develop and maintain an effective line of communication with staff, residents and contractors; coordinate with site staff and liaise with various internal teams to provide support as required - Managing the communication and execution of tenant Advisory Notices - Correspond with Property Administrator regarding the daily resident adjustments, parking adjustments, rent adjustments, and resident discharge adjustments  - Issue and track work orders and purchase orders  - Monitor expenses to budget as directed by the Property Manager  - Review all incoming and outgoing in-suite inspections and repairs to ensure resident satisfaction and external contractors are compliant to work order requests  - Utilize the property management system to record transactions and run various operating reports  - Welcome new residents and provide a full orientation in coordination with Leasing Team  - Organize office area to ensure it is kept tidy and well-organized  - Monitor inventory office stationery supplies  - Ensure proper file management and archive of files Marketing - Assisting with coordination and execution of events - Maintaining event calendars; assist in coordinating new tenant welcome package, and various ad hoc projects - Assisting with Tenant Satisfaction Surveys and summaries - Assist in booking appointments or viewings with all prospective resident callers or walk-ins as required  QUALIFICATIONS - 1+ year of experience in customer service (ideally within a call center or retail based or hospitality environment) - Previous administrative experience preferred - Bachelor’s Degree is preferred  - Property Management/Real Estate experience an asset  - Passionate about customer service and always looking for ways to go above and beyond the call of duty - Excellent problem-solving skills and able to navigate around complex situations - A strong level of professionalism - A highly collaborative individual with strong communication skills (written, oral and interpersonal relationship skills)  - Intermediate level knowledge of Yardi 7S, Concierge and MS Office (Word, Excel, Outlook, and PowerPoint)  - Must be a self-starter with high degree of initiative, flexibility, independence and professionalism  - Possess knowledge of health and safety practices  - Must be able to work in different locations   WHAT WE OFFER   - 3 Paid Personal Days per year - 3 weeks of vacation per year - Up to $2,000 annual Education Allowance - Up to $5,000 annual Mental Health Coverage, plus other comprehensive benefits and savings programs - Up to $400 to use towards wellness annually to help support your financial, physical, and mental wellness Our Business Learn more about our commercial and residential businesses, our values, and careers at GWLRA! Our Commitment to Diversity GWL Realty Advisors is an equal opportunity employer. It prohibits discrimination based on age, color, disability, national origin, race, religion, sex, sexual orientation, and any other legally protected class in accordance with applicable federal, provincial and local laws. We are committed to creating and maintaining an inclusive and accessible workplace. If you are contacted for an interview and require accommodation during the interviewing process, please let us know
Job ID
2021-21983
Job Locations CA-ON-London
Posted Date 18 hours ago(12/3/2021 11:24 AM)
We are Canada Life   Being a part of Canada Life means you have a voice. This is a place where your unique background, perspectives and talents are valued, and shape our future success.   You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.   Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.     Be your best at Canada Life.   We are looking for a Missing Client Coordinator (Regulart Part-Time).   Role description    The Missing Client Coordinator will provide support to administration teams within Individual Customer, by handling returned mail and completing the necessary steps in an effort to locate missing clients.     The incumbent must be detail oriented; take initiative; adaptable; remain focused; work independently and exercise discretion while managing confidential information.     Accountabilities: - Handling of returned mail for all of Wealth Management Operations and Individual Insurance - Accurately sorting mail in preparation for scanning - Verification and distribution of system generated cheques - Processing returned mail - Locating updated address information for each missing client by reviewing files/system for updated details - Using information from the file to call clients for updated information - Contacting advisors for updated client contact information - Using available search engines and online tools to locate updated address information - Search obituaries to identify any client related deaths - Send letters to clients on potential matches to confirm correct client and address - Handle sending and receiving files for Cleanlist - Working closely with Admin teams within Wealth and Insurance regarding updated information found for a client - Knowledge of Wealth and Insurance systems would be an asset Qualifications and Competencies: - Excellent analytical skills and high attention to detail - Self-starter with the ability to work independently, as well as, part of a team - Excellent interpersonal and communication skills, both written and verbal - Demonstrated strong organizational capabilities with the ability to handle multiple priorities and fluctuating workloads - Demonstrated customer service mindset - Ability to build and manage trusting relationships with all business partners - Demonstrated business professionalism, respect for confidentiality and appropriate handling of sensitive information - Microsoft Office Skills (Excel, Word) Be your best at Canada Life- Apply today    We are one of Canada's top 100 employers!   Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.       We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.           Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted  
Job ID
2021-21980
Job Locations CA-ON-Toronto | CA-MB-Winnipeg | CA-ON-London
Posted Date 4 days ago(11/30/2021 4:08 PM)
We are Canada Life   Being a part of Canada Life means you have a voice. This is a place whereyour unique background, perspectives and talents are valued, and shape our future success.   You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.   Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.     Be your best at Canada Life.   We are looking for a Senior Technology Risk Analyst     Given the size and scope of our organization, we have the flexibility for this position to be located in the following head office locations: Toronto, London, or Winnipeg.    Role description    Canada Life’s Technology Risk Management 2nd Line of Defense team:   If you are passionate about new and emerging Technology and are seeking an opportunity to develop a career within the field of Risk Management, we would love to meet you! A career within Technology Risk Management will provide you an opportunity to assist clients with performing assessments and provide solutions to help them prevent, detect and monitor technology risks.    As part of our growing team, you will be one of our subject matter experts who will share your technical knowledge and will be willing to continue to learn as new and emerging technologies enter our business. You will work with a larger team of technology risk professionals who ensure that our business effectively captures, identifies, evaluates, responds to, and reports on risk.    What you will do  - Support the awareness of Canada Life’s risk-taking philosophy by promoting practices that align with our Risk Management polices, standards and appetite - Keep abreast of new and emerging technologies being deployed and be excited to learn new technologies and risk management practices - Participate in workshops to provide oversight and advice for risk assessments including: Risk and Control Assessments, Initiative and Compliance Risk Assessments, Risk Indicators, Risk Opinions, and Scenarios - Provide effective oversight and challenge of technology risk identification and measurement - Provide monitoring and oversight of the technology risk and control environment - Contribute as a key member of the Technology Risk Management team in ensuring the group adds value to the company while operating efficiently and effectively - Share ideas and innovative approaches for effective risk oversight and monitoring - Support other technology risk management projects and activities as required   What you will bring  - Experience within the field of technology risk and compliance - A combination of training and/or experience with one or more technologies such as Cloud, Machine Learning, Artificial Intelligence, Infrastructure, Data Analytics, Information Security, etc. - Excellent business writing and communication skills, with a great attention to detail - Ability to aggregate and analyze quantitative and qualitative data - Ability to build a strong rapport with business teams and build consensus - Ability to manage multiple competing projects and priorities under time pressure without compromising quality - Ability to operate in an entrepreneurial environment - being a self-starter, results oriented, and highly motivated while being effective in a fast-paced and evolving environment - One or more of the following would be considered an asset: - College Diploma in Risk Management and/or Computer Science - Undergraduate Degree in Computer Science, Computer Engineering - Accreditations such as CRISC, CISSP, CRM, CSX-P, CDPSE, MS – Azure Fund, MS – Azure Data Scientist Associate Be your best at Canada Life- Apply today    We are one of Canada's top 100 employers!   Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.       We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.           Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted  
Job ID
2021-21977
Job Locations CA-ON-Toronto | CA-MB-Winnipeg | CA-ON-London
Posted Date 19 hours ago(12/3/2021 9:42 AM)
We are Canada Life   Being a part of Canada Life means you have a voice. This is a place whereyour unique background, perspectives and talents are valued, and shape our future success.   You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.   Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.     Be your best at Canada Life.   We are looking for a Director, Portfolio Management – Lifeco Corporate Technology   Given the size and scope of our organization, we have the flexibility for this position to be located in the following head office locations: Toronto, London, or Winnipeg.    Role description    Our Lifeco Corporate Technology group is looking to hire a Director, Portfolio Management  who will report to the Vice President and CIO - Lifeco Corporate Technology. This role is key leader on the Lifeco Corporate Technology management team responsible for managing divisional processes and reporting including; initiative intake, composition of the project portfolio, balancing supply and demand of staff and contract resources, performance reporting and, overseeing Corporate IT risk team.   The Director, Portfolio Management works with closely the Corporate Technology teams, business leadership and peer technology organizations to ensure our Corporate teams are focused on the right priorities. value-maximizing initiatives, balancing development and operations. This includes gathering, preparing, and providing information to support decision making, facilitating communication and interactions across Corporate Technology Teams, business units and the executive level, promoting effective resource utilization and ensuring a balanced approach to IT Risk management and controls are adhered.   What you will do  - Dynamic and collaborative leadership to work with peers in Corporate Technology and partners throughout the global business and technology organizations - Drive a high-performance culture of multi-disciplines teams and promote culture changes within the organization - Build strong and trusted relationships with internal and external partners ie: third party vendors where applicable - Focus on continuous learning and professional development - Ensure effective and efficient use of financial and people resources - Identify and invest in opportunities (processes, training, systems) to enhance individual and team effectiveness - Manage risk and compliance in accordance with Global standards. Ensure alignment/ adherence to enterprise technology standards, vendor management standards, and risk standards.  - Ensure leaders, employees and vendors work together to drive performance and that high expectations are delivered within the values of the organization. - Drive effective collaboration between cross functional and geographically diverse teams - Ensure succession and retention plans are developed and executed What you will bring  - Post-secondary degree/diploma in business or computer science or an equivalent combination of training and experience - 5+ years’ of managing large complex change initiatives experience - Drives results and changes processes to improve performance; creates a culture of accountability - Ability to use knowledge of industry, business and systems to solve business problems - Solid understanding of delivery enablement and change management techniques - Proven ability to develop and maintain collaborative relationships - Able to pivot and quickly change direction in response to changing priorities - Strong communication, collaboration and relationship building skills - Create high performing teams comprised of cross functional and geographically dispersed teams. - Computer Science, Finance, Management or Engineering degree; or equivalent work experience. What will set you apart: - Your leadership experience includes leading teams through change - You demonstrate approachability, innovation, accountability and thought leadership - Demonstrated ability to work through change management as well as the rolling out new ways of working. - Finding the right balance between building relationships and driving necessary change. - Budgeting and financial management consistent with Technology Business Management (TBM). - Implementation of new tools, methodologies, techniques and principles, that will increase effectiveness, staff productivity and customer experience. - Responsible for attracting, retaining and developing employees in a diverse and inclusive environment. Will need to be able to understand the requirements and translate that into the appropriate resources required. Be your best at Canada Life - Apply today    We are one of Canada's top 100 employers!   Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.       We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.           Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted  
Job ID
2021-21975
Job Locations CA-ON-Toronto | CA-ON-London
Posted Date 4 days ago(11/30/2021 12:58 PM)
We are Canada Life   Being a part of Canada Life means you have a voice. This is a place whereyour unique background, perspectives and talents are valued, and shape our future success.   You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.   Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.     Be your best at Canada Life.   We are looking for a  Market Insights Analyst   What you will do  - Market monitoring & reporting: build, enhance and deliver reports, with commentary and analysis, outlining market trends, position, and competitor changes - Product support: accountable for delivering market insights/competitive intelligence research and analysis to support on-going product development and management activities - Sales enablement support: address inquiries from wholesalers about competitor product and pricing to strengthen field engagement activities - Intelligence output development and management: maintain/organize existing and create new insights outputs that support core business activities, while ensuring all materials are up-to-date and readily available for business consumption - Team Support: handle adhoc requests from various internal and external partners as well as oversight and maintenance of the team’s databases and repositories  What you will bring  - Bachelor’s degree with 3-5 years of relevant experience in an analytical role - Strong research, contextualization, and analytical skills - Knowledge of or has the aptitude to develop an understanding of insurance/wealth products - Strong organizational and time management skills to prioritize a diverse workload - Excellent communication and interpersonal skills - Highly organized and can effectively manage and adapt to change - Ability to develop strong business acumen - Experience with or has the technical aptitude to learn and use third party software and intelligence tools - Proficient in Microsoft Office, specifically Excel, PowerPoint and Word - Experience in financial services, specifically life insurance and/or wealth management preferred Be your best at Canada Life- Apply today    We are one of Canada's top 100 employers!   Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.       We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.           Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted  
Job ID
2021-21974
Job Locations CA-BC-Vancouver | CA-AB-Edmonton | CA-AB-Calgary | CA-MB-Winnipeg | CA-SK-Regina
Posted Date 3 days ago(12/1/2021 2:58 PM)
We are Canada Life   Being a part of Canada Life means you have a voice. This is a place whereyour unique background, perspectives and talents are valued, and shape our future success.   You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.   Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.     Be your best at Canada Life.   We are looking for a Regional Support Coordinator.   The Regional Support Coordinator is a critical member of the Sales Support & Operations organization working closely with their aligned leader(s) to champion key business objectives. The responsibilities of the role are supportive, collaborative, and regional in scope and breadth. Additionally, the RSC works closely with the Operations Coordinator with the aim to ensure daily office functions are accomplished.   What you will do  - You will be expected to work in a hybrid model of  onsite in office and work from home when business required. - Have strategic tactics and responsibility for various operations functions at the regional level (Salesforce & IDM reporting, budget tracking, BRP plans, contact sheets, and etc.) - Track budgets and process expenses – developmental and travel related. - Calendar management, individual expense support, and meeting preparation - Support communication plan & execution of regional events - Support regional advisory compliance activities - Work collaboratively with the Sales Support & Operation team members to provide back up support on an ad hoc basis   What you will bring  - Operations or Sales Support related experience within Financial Services - Post secondary education preferred - Understanding of the business planning process - Knowledge of budgeting and expense management - Understanding of the operations of a sales organization - Skilled at building strong, collaborative relationships with multiple business partners across the region and country - Progressive, creative and critical thinking skills with an aptitude for new ways of working; change agile - Strong written, verbal and virtual communication and influencing skills - Strong passion for working in a high performance, fast-paced sales environment - Strong organizational skills and a reputation for high confidentiality - Self-starter who has the ability to be nimble and change direction when needed - Ability to succeed and work well under pressure - Ability to work well with different personality styles as well as with senior level leaders     Be your best at Canada Life- Apply today    We are one of Canada's top 100 employers!   Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.       We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.           Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted  
Job ID
2021-21973
Job Locations CA-ON-Toronto | CA-MB-Winnipeg | CA-ON-London
Posted Date 3 days ago(12/1/2021 12:26 PM)
We are Canada Life   Being a part of Canada Life means you have a voice. This is a place whereyour unique background, perspectives and talents are valued, and shape our future success.   You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.   Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.     Be your best at Canada Life.   We are looking for a Senior RPA Developer   Given the size and scope of our organization, we have the flexibility for this position to be located in the following head office locations: Toronto, London, Winnipeg.    Role description    Technology redefines the way we work and deliver to meet business needs and elevate the customer experience. You’ll be part of an organization that is embracing modern technology, innovation and agile ways of working.      Our Canada Technology team is a strategic partner in our business – with an ambition to be a forward-thinking, agile technology organization delivering secure, resilient and leading solutions that support Canada Life and the well-being of millions of Canadians.   We are looking for a Senior RPA Developer to play an integral role in our RPA Centre of Excellence (COE) organization. In this dynamic environment, you will work closely with business teams to deliver end to end implementation of automation projects and help advance our COE capabilities and delivery framework. Join a dynamic team where you’ll help accelerate our automation program!   What you will do  - Work with our Business Partners, Business Analysts and RPA Developers to identify potential opportunities, accurately analyze and estimate development effort and process complexity. Leads the management and assignment of work requests and resourcing responsibilities for initiatives where necessary, tracks and reviews progress. - Analyze current software products and technical specifications. Identify and communicate the technical infrastructure requirements. - Create or contribute to the design documentation and technical specifications for development. Maintain solution documentation and update all relevant RPA libraries. - Responsible for the quality and accuracy of software products. Lead and orchestrate the development and socialization of design decisions required, overseeing team collaboration to develop, modify, configure and integrate solutions to meet business requirements and nonfunctional/engineering specifications. - Lead the configuration and integration of third-party software products, tools and solutions. Manage coding, engineering, configuration, integration and quality standards - Develop or configure new RPA processes and objects using core RPA development principles and best practices that are reusable, efficient, well structured, maintainable and easy to understand - Lead and support the technical troubleshooting and incident management to resolve complex problems - Lead and support change management activities including the execution of impact analysis to support proactive identification of actions to minimize production system interruptions - Participate and provide feedback during code review meetings with Software Developers - Manage technical debt and create a roadmap and plan to address - Make recommendations for maturity and capability improvements based on lessons learned. Adapt to organizational change, best practice and improvements across teams, including the effective implementation - Manage relationship with business stakeholders & enhance RPA delivery process. Collaborate with Business System Analyst, Systems and Solution Architect and business stakeholders to resolve issues/conflicts that impact time, cost, scope, quality, and risk of projects - Provide direction and leadership to less senior professionals, and is recognized as a technical leader throughout the department. Mentor, train and coach various resources on development lifecycle strategies, methods, processes, tools and approaches. - Adhere to COE technology organization’s technical design and documentation standards and conform to applicable architectural standards - Lead and or contribute to the development and evolvement of our internal COE initiatives and capabilities   What you will bring  - University degree in Computer Science, Computer Engineering or a related field - A minimum of 3 years hands on experience as RPA Developer with work directly aligned to the specific responsibilities of this role - Strong technical background and development experience with RPA platforms with hands on experience with features and functionalities of Automation Anywhere, UiPath RPA tool - Experience in programming concepts and proficient in one or more programming languages (e.g. Java/.NET, Visual Basic, C#), API/Web Service, database systems and data access methods, source code management - Strong problem-solving skills to identify and troubleshoot problems requiring analysis and exploration of options, recommending solutions or preparing discussion for escalation - Exposure to delivering in both Agile and Waterfall methodology - Ability to rapidly acquire new knowledge, learns new skills, and applies creative thinking to solve problems while understanding the organization’s vision, purpose and values - Effective planning and organizational skills with the ability to prioritize, organize and complete multiple tasks with high attention to detail - Strong commitment to professional customer service excellence - Ability to adapt to change and perform effectively under pressure - Excellent interpersonal skills and demonstrated ability to work effectively in a team environment - Excellent verbal and written communications skills - Action oriented, outcome focused and collaborative team player constantly seeking continuous improvement in what we do   Be your best at Canada Life- Apply today    Technology redefines the way we work and deliver to meet business needs and elevate the customer experience. You’ll be part of an organization that is embracing modern technology, innovation and agile ways of working.  Our Canada Technology team is a strategic partner in our business – with an ambition to be a forward-thinking, agile technology organization delivering secure, resilient and leading solutions that support Canada Life and the well-being of millions of Canadians.   We are one of Canada's top 100 employers!   Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.       We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.           Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted  
Job ID
2021-21972
Job Locations CA-ON-Toronto | CA-MB-Winnipeg | CA-ON-London | CA-AB-Edmonton
Posted Date 3 days ago(12/1/2021 12:22 PM)
We are Canada Life   Being a part of Canada Life means you have a voice. This is a place whereyour unique background, perspectives and talents are valued, and shape our future success.   You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.   Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.     Be your best at Canada Life.   We are looking for an RPA Developer Production Support   Given the size and scope of our organization, we have the flexibility for this position to be located in the following head office locations: Toronto, London, Winnipeg.    Role description    We are looking for an RPA Developer Production Support to play an integral role in our Robotic Process Automation (RPA) Centre of Excellence (COE) organization.   Under the direction of the Director Automation Services, the successful candidate will be responsible for supporting our RPA platforms/environments and production processes including bot deployment, maintenance, monitoring, troubleshooting and timely closure of issues. The Developer will co-ordinate his/her activities with other software developers supporting the production environments and will be guided by the Support Team Lead.    What you will do  - Provide production support/process monitoring for our bots (digital workers), ensure the bots are running, investigate and troubleshoot issues in the live production environment - Responsible for monitoring and responding to open tickets through an incident management system - Co-ordinate operational and daily support activities and ensure effective and timely resolution of all issues in compliance with the Service Level Agreement requirements - Troubleshoot production issues and suggest fixes to issues by doing a thorough root cause analysis and impact of the defect - Maintain our production and development environments and ensure the stability of the environments - Monitor our automation environments and technical logs, identify and address potential issues that can occur, and ensure the environments provide the required capacity to scale up and down based on existing volume and future volume based on project pipeline - Continuously update the production support knowledge base - Perform code reviews and ensure the code base adheres to set standards - Understand system and business changes that may impact our automated processes and manage the changes by working collaboratively with our business partners without disruption to production processes - Interface and coordinate with various business units for bots deployment in production (code review, deployment) per our automation lifecycle and methodology - Work collaboratively with delivery teams on change requests, managing issues and establishing priorities - Develop and manage effective relationships with multiple stakeholders and business partners. - Apply sound risk management principles, identify, raise and proactively address potential risks related to our automation environments - Perform regular audit and compliance review to ensure compliance to our established standards and processes, policies and procedures - Provide consulting and support the delivery of automation projects as required   What you will bring  - 3+ years of demonstrated experience in applications support related to RPA platforms - 3+ years experience with RPA technologies (UiPath, Automation Anywhere, PEGA Open Span) - Knowledge in SQL and administrating and configuring Windows Server environments - Technical knowledge on Windows systems and architecture, Identity and Access Management (Active Directory, CyberArk, SAML), - Experience with ITSM tools such as JIRA, Service Now, Confluence - Good understanding of the RPA infrastructure deployment options (on prem, cloud) - Undergraduate degree in Computer Science, Engineering - Results-focused; will go above and beyond with the ability to show creativity in providing solutions - Proven ability to learn and handle multiple priorities in a dynamic and challenging work environment - Ability to work on calls, late nights and weekends as required - Knowledge of incident, problem, and change management processes - Excellent problem-solving skills; be naturally curious and creative with a drive to offer solutions to problems - Ability to multi-task, effectively prioritize work, and adapt in a pressurized situation - Relationship building with people and across teams with different levels or expertise - Sound business and technical acumen with demonstrated flexibility to identify and apply different approaches to solve business problems, and advance work on business priorities with the ability to deal with ambiguous situations - Detail oriented with excellent analytical and problem-solving skills with proven interpersonal / teamwork skills - Excellent written, verbal and presentation skills to effectively convey goals and initiatives to team members and management.     Be your best at Canada Life- Apply today    Technology redefines the way we work and deliver to meet business needs and elevate the customer experience. You’ll be part of an organization that is embracing modern technology, innovation and agile ways of working.  Our Canada Technology team is a strategic partner in our business – with an ambition to be a forward-thinking, agile technology organization delivering secure, resilient and leading solutions that support Canada Life and the well-being of millions of Canadians.   We are one of Canada's top 100 employers!   Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.       We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.           Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted   #indtech
Job ID
2021-21971
Job Locations CA-ON-Toronto | CA-ON-London | CA-MB-Winnipeg
Posted Date 3 days ago(11/30/2021 5:13 PM)
We are Canada Life   Being a part of Canada Life means you have a voice. This is a place whereyour unique background, perspectives and talents are valued, and shape our future success.   You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.   Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.     Are you looking for an IT Audit role the goes beyond ITGCs and compliance assessments? Are you an IT project management professional looking to make an impact on how projects manage their risk?  If you want to expand your breadth and depth in the project audits and system implementations this is an ideal role for you. This unique growth opportunity will provide the incumbent with broad exposure to systems, operations, and management throughout the Company, a wide variety of projects in a professional team-oriented environment, and the potential for positive impact on company processes and controls. Be your best at Canada Life.   We are looking for a Technology Project Audit Manager to join our highly performing team.   Given the size and scope of our organization, we have the flexibility for this position to be located in the following head office locations: Toronto, London, Winnipeg.    What you will do Reporting to the Director of IS Audit, the Technology Project Audit Manager will support the achievement of Internal Audit’s vision to provide bold insights for a company that delivers on its promises to customers, by: - Under the direction of an engagement supervisor, lead and oversee auditors in performing audit planning, test program development, execution and reporting, including: - Plan and lead collaborative risk-based Project and Technology audits of moderate to high complexity in a local and global context and conclude whether risks are appropriately managed through the existence of effective controls or other techniques. - When assuming a supervisory role, the auditor is expected to develop a comprehensive audit plan clearly outlining the objective, scope, deliverables, approach, resourcing, communications, and schedule. - Ensure quality of assignments through effective application of the Audit Standard Methodology for Lifeco and appropriate use of specific applications and tools. - Strive for efficient use of audit resources by monitoring execution of audits assigned, timely escalation, and management of conflicts. The incumbent is expected to seek and obtain direction, perspective and resources as required to complete the assigned audit on time and within budget. - Serves as subject matter expect for global Internal Audit and stakeholders related to project management matters. - Prepare and deliver effective presentations to stakeholders at audit opening and closing meetings as a means of communicating and gaining their agreement and understanding of audit plans and audit results. - Provide value-adding and effective audit recommendations to stakeholders senior management identifying significant issues in a business context, working with audit stakeholders to identify and recommend feasible solutions. - Present audits conclusions and reports in a relevant context and applicable to Canada Life by ensuring they are supported by an orderly accumulation and analysis of documented audit evidence and that the content is clear and concise. - Perform accountabilities with minimal supervision and provide audit management and audit stakeholders with regular status updates of audits and assignments.  - Actively seek to be informed of industry and corporate initiatives and trends to support effective audit continuous monitoring of the organization’s proper management of project risks. - Leading and/or participating in professional practice and improvement initiatives - Cultivating business relationships and work collaboratively with other functional areas - Creating and maintaining a positive work environment - Seeking learning and development opportunities in line with organizational needs and personal aspirations.   What you will bring   - Strong working knowledge of governance, risk, control frameworks, project and audit methodologies - Maintain information systems/project management competency through ongoing professional development and staying abreast of emerging technologies, risks and controls in information systems. - Provide direction, guidance and expert advice to audit teams globally to allow definition of effective assessments on IT project management. - When required, prepare and deliver effective presentations on various audit and project management related matters to Audit senior management and relevant stakeholders across the organization. - Identify and advise Audit teams on the use of relevant data analytics and other advanced techniques and tools in order to improve efficiency and effectiveness of audit assessments. - Establish and maintain solid relationship with audit stakeholders to serve a catalyst of positive change and improvement of IT project management.   Required Qualifications and Competencies - 7 years of system implementation and/or project management experience. - Excellent written and verbal communication skills. - Understanding of Project Management frameworks and industry best practices: e.g. project planning and estimation, software development life cycle (SDLC), business requirements, Project management tools and techniques - Experience or Understanding of IT Delivery Methodologies - Knowledge of IT Governance frameworks (ie: COBIT, ITIL, NIST) is required - Familiarity Agile systems development, dev/ops, and SaaS, PaaS, IaaS solutions and associated risks - Project Management Professional (PMP) designation or equivalent credentials is required - CISA certification or working towards CISA certification within the next 12 months is required. - CIA, CPA, CA, CGA or CMA designations are considered assets  - Demonstrated ability to build and maintain collaborative relationships - Proven analytical and problem-solving skills - Good interpersonal skills and ability to work as part of a large international team - Ability to work with minimal oversight - Excellent time management skills - Working knowledge of Canada Life’s primary business areas or other financial institutes would be an asset.   Be your best at Canada Life- Apply today    We are one of Canada's top 100 employers!   Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.       We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.           Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted   #LI-KK1 #Ind
Job ID
2021-21970
Job Locations CA-ON-Toronto
Posted Date 4 days ago(11/30/2021 12:11 PM)
We are Canada Life   Being a part of Canada Life means you have a voice. This is a place where your unique background, perspectives and talents are valued, and shape our future success.   You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.   Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.     Be your best at Canada Life.   We are looking for a Manager, IT Portfolio Delivery – HR & Corporate Services     Role description      We are seeking an experienced Manager, IT Portfolio Delivery – HR & Corporate Services to lead and manage a portfolio of project and work packages. Working with IT leadership and business professionals this role is instrumental to ensuring the successful delivery of a variety of projects and work packages across the HR & Corporate Operations technology portfolio.      Reporting to the IT Portfolio Director - HR & Corporate Services, key responsibilities include:      Portfolio Management & Leadership (50%)     - Owns and manages the delivery of a portfolio of projects and work packages driven by business and strategic demand within HR & Corporate Operations ensuring the appropriate resources are assigned, methodologies are followed, and delivery is successful.  - Works across IT to solicit and consolidate IT estimates for business cases, projects and work packages/requests reflecting internal IT resources (BSA, Manager Corp. Technology, PM, Basis Team, Architecture, Integration, etc.) and vendor costs to determine and transparently communicate costs to deliver.  - Builds and maintains relationships with business leaders, establishing a high level of trust and credibility to ensure work is delivered to agreed scope, budget, and quality, finding win-win opportunities to resolve issues and move the work forward.  - Works with the Portfolio Director and PMO to develop a standardized set of templates, reports, estimate calculators, dashboards, estimate breakdowns, presentations, etc. that can be used consistently across the portfolio.   - Works with the PMO and project managers to provide a holistic financial view of projects in the portfolio, objectively categorizing (R,Y,G) based on scope, timeline and resourcing constraints - proactively flagging and addressing deviations and/or recommending when to pause, defer and/or re-pivot work.  - Proactively solicits feedback from the business areas about resourcing and delivery - taking a continuous improvement approach to refine and improve delivery methods and processes.  - Is plugged into internal technology forums to keep up to date on methodologies, audit and compliance requirements- formally sharing updates, training the team and/or vendors and working with internal audit and compliance to address governance gaps.     Resource Management & Reporting (30%)  - Is responsible for capacity planning, providing short to long term resource forecasts, utilizing resources with the appropriate skillsets, ensuring resource pools are sized correctly with the right mix of permanent and contract resources aligned with budget and works across the Global Corporate Technology leadership teams to plan and secure resources.  - Is the first escalation point for the business areas, vendors PM to resolve delivery issues, stepping in as a Senior Project Manager when necessary.  - Provides transparency by reporting on overall portfolio status to IT senior leadership teams and relevant business stakeholders using dashboards/ metrics on consumption, spend, activity, etc.  - Is responsible for the recovery of the costs which requires that the staff billable utilization is appropriate, managing resource allocation/time sheet recording processes to ensure recovery (billable time) to agreed percentages for projects and sustainment.  - Is accountable for contributing to the budgeting process, using metrics to make decisions on managing and forecasting spend throughout the year.      People & Team Management (20%)  - Manages a team of Senior Project professionals, supporting ongoing development and learning of the teams through internal and external conferences, accreditations, etc.  - Proactively listens and solicits feedback from the team; taking a continuous improvement approach to implement their ideas and recommendations on ways to enhance productivity and effectiveness.  - Ensure all team members have performance objectives and a personal development plan, ensuring team maintain certifications and/or accreditations.  - Provide continuous feedback and/or coaching to all staff- conducting regular one to one’s, etc.     Qualifications  - PMP certified  - Minimum of 7 years’ experience as an IT delivery manager in a Fintech, banking, insurance, or technology company managing multi-million-dollar projects.  - Minimum of 5 years’ experience directly and indirectly managing teams of senior level professionals in an agile work environment implementing tactical changes that increases team efficiencies and effectiveness  - Minimum of 5 years’ experience working within or with corporate functions areas (HR, Finance, Legal, Facilities, Procurement, etc.)   - Must be able to work outside normal working hours (weekends, after hours) during scheduled deployment cutovers and/or to support go lives.  - Demonstrated understanding of Software as a Service (SaaS) and on-premises systems.  - Expert multi-tasker – juggling priorities and working in a fast paced/ demanding environment.  - Demonstrates objectivity, putting organizational direction ahead of their own interests/agendas   - Is resilient and creative in the face of difficulty engaging with others to find a way forward  - Encourages innovation, thinks outside boundaries and apparent limitations  - Strong leadership capability, executing as appropriate in the areas of responsibility    Be your best at Canada Life- Apply today    We are one of Canada's top 100 employers!   Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.       We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.           Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted  
Job ID
2021-21969
Job Locations CA-ON-Toronto | CA-ON-London | CA-MB-Winnipeg
Posted Date 4 days ago(11/30/2021 11:18 AM)
We are Canada Life   Being a part of Canada Life means you have a voice. This is a place whereyour unique background, perspectives and talents are valued, and shape our future success.   You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.   Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.     Be your best at Canada Life.   We are looking for a Business Systems Analyst   Role description    The Business Systems Analyst maintains a “business perspective” through all phases of the problem resolution and systems enhancement. Business Systems Analyst work closely with the business and leadership to understand business needs, requirements and strategic opportunities. Working in a team environment, the Systems Analyst is responsible for: - Representing the business’ requirements,• Defining and designing the business functionality of the system, - Ensuring that the system meets the defined business requirements; - Understand and define a strategic vision for key systems based online of business, their needs, known risks and dependencies. - Apply advanced knowledge to complex work and supports project, product and operations teams by sharing skills and mentoring. This role leads the work to implement solutions to complex problems, which may be independently or through leading or supporting the collaboration with other stakeholders.   What you will do  - Define and maintain business architecture through conceptual business models - Define business problems/opportunities, providing a clear definition and performing benefit analysis - Perform business and systems analysis and design, articulating the logical design alternatives and recommending appropriate solutions - System Integration and impact analysis for downstream systems interfaces - Perform functional analysis and design, defining and documenting detailed business requirements - Work with quality assurance team members to ensure adequate testing and validate that the system meets business needs/expectations - Collaborate with software developers to produce specifications documents - Lead and orchestrate the overall analysis, scoping, estimating and planning for large or complex initiatives - Lead the elicitation and validation of business requirements impacting multiple products using various methods, techniques and tools - Lead and facilitates meetings, walkthroughs, workshops, and reviews of deliverables - Contribute to training strategies and business implementation planning - Develops and delivers training & support materials for affected stakeholders’   What you will bring  - Degree in related discipline (Commerce/Management Information Systems, Business Administration, etc.) or equivalent combination of training and experience; - Exceptional communication skills, both written and verbal, that is appropriate for the audience; - Strong interpersonal skills and a demonstrated ability to work effectively and collaboratively in a team environment; - Experience in Financial Industry and information technology would be an asset; - Good understanding of business principles and experience with a broad range of different types of business functions; - Understanding of general Technology project methodologies, processes and practices - Strong analytical and problem-solving skills that rely on a structured approach to problem solving; - Effective internal consulting skills with a strong customer service focus; - Experience with data mapping and data modeling; - Ability to adapt to change and perform effectively under pressure; - Effective planning and organizational skills; - Previous Software Development experience would be an asset - Experience with data analysis and client information systems would be an asset - Experience and ability to understand and effectively work with legacy technologies and contribute as legacy applications evolve and are migrated to new platforms would be an asset     Be your best at Canada Life- Apply today    Technology redefines the way we work and deliver to meet business needs and elevate the customer experience. You’ll be part of an organization that is embracing modern technology, innovation and agile ways of working.  Our Canada Technology team is a strategic partner in our business – with an ambition to be a forward-thinking, agile technology organization delivering secure, resilient and leading solutions that support Canada Life and the well-being of millions of Canadians.   We are one of Canada's top 100 employers!   Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.       We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.           Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted  
Job ID
2021-21965
Job Locations CA-ON-Toronto | CA-ON-London | CA-MB-Winnipeg
Posted Date 3 days ago(12/1/2021 4:09 PM)
We are Canada Life   Being a part of Canada Life means you have a voice. This is a place where your unique background, perspectives and talents are valued, and shape our future success.   You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.   Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.     Be your best at Canada Life.   We are looking for a Software Developer   Canada Technology (Can Tech) is an organization providing information technology solutions to Canada Life. In Can Tech, the Customer is at the centre of what we do.   Our Can Tech professionals make a significant contribution to the companies' business goals through the effective delivery of value-added services. These services include setting technology direction, project management analysis, system architecture, software development and the provision of operational support services for our Individual Customer business unit.   The Software Developer will participate in all aspects of software development and maintenance within the Individual Customer business unit.   We currently have an opening for a client/server developer working on our Quadrus/Dealership Application Support team.  As the majority of the team is located in London, occasional travel may be required if the successful candidate is from outside of the London area. What you will do:    The successful candidate would be responsible for managing, troubleshooting, integrating, and developing existing applications to support Can Tech.  This role involves the following activities: - Liaise with vendor and integrate vendor code onto on-premise infrastructure - System integration in coordination with resources from Server, Network and/or Storage teams - Provide consultation with the Solutions Architect and Business Systems Analysts - Provide production support, application monitoring and tuning for applications - Actively contributing to the development of new and on-going projects. - Design, develop, integrate, test, transition to production, and maintain software applications - Provide input into the evolution of the software development environment and methods - Create and update support documentation as required. - Contribute to the growth of business systems knowledge for other members of the team This role also involves these additional specific activities: - Provide ongoing daily production support and remediation of business applications within the line of business – including the development and execution of test plans - Contribute to the elimination of problems through permanent fixes including the identification of solutions, scoping the work, and executing the changes - Contribute to root cause analysis efforts to ensure that problems are studied to ensure they do not reoccur - Coordinate and communicate with vendor regarding enhancements, code defects, legislative changes, and other code packages and plans to integrate them into on-premise environments - Communicate with senior leadership, business partners, and technology partners, representing the supported systems as a subject matter expert - Complete scheduled maintenance, legislative changes and changes required to optimize and streamline the existing application inventory (both purchased and Canada Life developed applications) - Perform application testing (together with Technology Services – Software Distribution and Global Technology Solutions teams) to ensure our application systems continue to run when software and hardware infrastructure upgrades occur - Provide first on call and back up support on a rotating basis - Troubleshoot application problems, and maintain an inventory of expertise for identified problems - Produce and update technical and maintenance documentation as specifics change; ensuring that all permanent fixes, discretionary work and work packages are properly documented - Complete development assignments as assigned through your team leader and negotiated with project teams - Create and/or update software development best practices - Ensure services, components, and applications are reused by yourself and others - Liaise and provide consulting support for applications to project teams What you will bring: - Degree/diploma in related discipline (computer science) or equivalent combination of training and experience - Demonstrated customer service focus - Demonstrated ability to analyze and solve problems - Training or knowledge and experience with: - Software design methodologies and documentation tools - Software requirements analysis and design principles - Quality assurance and testing of purchased applications - One or more of the following application development environment languages and tools: C#.NET, MS SQL, PowerShell, COBOL, XML, and Git. - Middleware technologies: Apache, JBoss - Application Performance Monitoring, specifically with tools such as: AppDynamics, Dynatrace, Splunk, Foglight - Network and Windows server infrastructure - Demonstrated ability to work as part of a team, plan, organize, and prioritize your own work, - Demonstrated ability to communicate effectively in writing and verbally in person or remotely - Ability to take initiative, demonstrate team-oriented leadership skills and attention to detail - Experience with application support and on-call duties - Mutual Fund and/or Segregated Fund industry experience is an asset - Bilingual: Fluent in both English and French is an asset Be your best at Canada Life- Apply today    We are one of Canada's top 100 employers!   Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.       We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.           Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted   #indtech
Job ID
2021-21963
Job Locations CA-ON-Toronto | CA-ON-London | CA-MB-Winnipeg
Posted Date 3 days ago(12/1/2021 2:10 PM)
We are Canada Life   Being a part of Canada Life means you have a voice. This is a place whereyour unique background, perspectives and talents are valued, and shape our future success.   You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.   Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.     Be your best at Canada Life.   Technology redefines the way we work and deliver to meet business needs and elevate the customer experience. You’ll be part of an organization that is embracing modern technology, innovation and agile ways of working.  Our Canada Technology team is a strategic partner in our business – with an ambition to be a forward-thinking, agile technology organization delivering secure, resilient and leading solutions that support Canada Life and the well-being of millions of Canadians.   We are looking for a Quality Assurance Specialist.   Given the size and scope of our organization, we have the flexibility for this position to be located in the following head office locations: Toronto, London, Winnipeg.   The Quality Assurance Specialist defines and develops test product strategies and plans and performs actions based on those plans, ensuring quality standards and delivery timelines are met. The Quality Assurance Specialist will contribute and coordinate testing activities as well as troubleshoot and solves testing problems effectively and efficiently.   This role applies broad knowledge to difficult work and supports less experienced employees in their development. This role is accountable for proficient and independent quality assurance planning, managing relationships and collaboration with stakeholders.   What you will do: - Work in partnership with IC Tech teams and/or business partners and vendors to deliver on business needs - Participate in planning and estimating to support project or product planning - Provide direction on requirements and help to align specifications to system design, business function or process and testing standards and solutions - Define and document test strategy and plans in accordance with ADM (Application Delivery Methodology) - Setup and configure environments with test data for test case execution - Design, create and execute functional test cases - Reporting on system defects including analyzing and tracking using Zephyr - Create and maintain functional test cases as inputs to build automated test scripts and preserve integrity of Automated test bed in support of our journey to CI/CD - Ensure compliance of software product with corporate risk profile, policies and standards and organizational governance processes What you will bring: - 5+ years of experience testing, developing/coding and execution Test automation scripts for web and desktop applications - 2+ years of experience with Devops, CI/CD tools - Experience with Agile practices and tools such as JIRA and Confluence - Strong working knowledge of testing processes, tools and frameworks - Working Knowledge of Individual Wealth products, processes and systems such as Univeris, Unitrax, SAS, FundServ etc would be an asset - Wealth investment product knowledge (Mutual Funds, Seg Funds and GICs) would be an asset - Knowledge of Microsoft Windows operating system and/or mainframe environment - Proven experience with: - Database systems (eg DB2, MongoDB) and data access methods (eg object-relational mapping, SQL, ETL, API, caching) - Test management (Zephyr, ALM Octane) and test automation systems (eg Selenium, SoapUI, Postman, Cucumber) - Must be self-motivated, organized and able to multi-task in an environment of ever-changing processes and priorities - Adaptable to organizational change, best practice and improvements - University or College education in Computer Science, Computer Engineering, Management Information Systems, Commerce, Business Administration or a related field, or equivalent combination of education and experience or equivalent - Active pursuit of related industry certifications is an asset Be your best at Canada Life- Apply today    We are one of Canada's top 100 employers!   Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.       We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.           Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted  
Job ID
2021-21962
Job Locations CA-ON-Toronto | CA-ON-London
Posted Date 3 days ago(11/30/2021 5:20 PM)
We are Canada Life   Being a part of Canada Life means you have a voice. This is a place whereyour unique background, perspectives and talents are valued, and shape our future success.   You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.   Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.     Be your best at Canada Life.   We are looking for an Associate Manager, Distribution Compensation.    Given the size and scope of our organization, we have the flexibility for this position to be located in the following head office locations: Toronto or London.     Reporting to the AVP, Distribution Compensation, the Associate Manager, Distribution Compensation acts as the main point of contact, managing Advisor loan programs, and Advisor receivables across channels.   What you will do   Management and facilitation of loan process for Advisor Solutions - Intake and perform preliminary and detailed assessments on loan requests; may require frequent interaction with Advisor(s), Field Leaders, Legal, Business Consultant Group and Field Buy / Sell Transfer teams - Develop options around deal structure, assess suitability and risks, value of collateral and / or other security mechanisms - Facilitate review and recommendation process with submission to VP Distribution Performance and SVP Finance for signoff - Develop and facilitate submission of approval recommendations to Access to Capital Credit Committee for signoff - On approved loans, prepare loan agreement, amortization schedule and approval form for loan party signatures using Docusign - Prepare amended loan agreements as required for borrower status changes and obtain signatures - Accounting and administration - Log and track outstanding loans - Handle prepayment and discharge requests - Provide monthly accounting to Field Payroll - Prepare quarterly loan report to Credit Committee comprising of SVP and EVP business leaders - Assist in annual loan statement for advisors - Prepare annual health and productivity review of outstanding loans   Manage advisor receivables across channels - Complete a monthly Advisor Receivable report for senior stakeholders (COO, SVPs, EVPs) - Review the advisor receivable balances and in conjunction with field leaders, department staff and legal, develop the quarterly recommendation for the required allowance for doubtful accounts - Provide accounting support to the respective compensation teams with respect to balancing, write-offs, etc. - Monitor receivable balances for unusual items that may require management action   What you will bring - 6-9 years’ experience - University Degree; Accounting designation (CPA / CA) preferred - Understanding of Advisory Network advisors and field leaders - Business knowledge of Canada Life products - Loan factors and risk analysis - Business partner mindset - Strong analytical skills and attention to detail - Proficient with Microsoft Office products - Strong verbal and written communications. Ability to effectively communicate with Advisors, Field Leaders, and senior management. - Critical thinking on inquires and ability to ask the right questions - Time management and ability to pivot on competing priorities - Outward focus: Understands the business environment and internal / external customer needs and identifies business opportunities that create a competitive advantage. Able to negotiate and mediate compromise solutions - Innovation: Can anticipate issues and opportunities. Challenges the status-quo and look for ways to enhance our processes and SLAs.   Be your best at Canada Life- Apply today    We are one of Canada's top 100 employers!   Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.       We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.           Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted  
Job ID
2021-21958
Job Locations CA-ON-Toronto | CA-MB-Winnipeg | CA-ON-London
Posted Date 4 days ago(11/30/2021 3:45 PM)
We are Canada Life   Being a part of Canada Life means you have a voice. This is a place where your unique background, perspectives and talents are valued, and shape our future success.   You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.   Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.     Be your best at Canada Life.   We are looking for a Software Developer.     Role description    This is an exciting time to join the Group Customer Technology Operations organization as we continue to build, enhance, and support the technologies and systems that deliver functional value to our Group Customer business partners.  As a Software Developer on our team, you will have the opportunity to contribute to the ongoing sustainment of these systems through support and maintenance activities in addition to the building of new application systems through the modernization and integration of existing legacy systems.   We are looking for a Software Developer who can be described as a self-starter and quick learner who is versatile and can easily adapt to multiple technologies. The successful candidate will thrive on a high-performance team and be an excellent communicator.   What will you do?   - Provide ongoing support for processes in production by identifying the appropriate fix or temporary work around to successfully restore business service in an expedient manner. - Deliver high-quality services to our Group Customer business partners. - contribute to application defect resolution through the analysis and evaluation of information to render effective decisions. This includes the ability to gather relevant information, utilize various problem-solving tools and methods, draw accurate implications, and demonstrate creativity when reaching decisions or solving problems. - Participate in collaborative engagements with our Group Customer partners to make recommendations for the design, development, and implementation of critical maintenance enhancements of application solutions to address system defects. - Keep current on development technologies and processes, to potentially contribute to the identification of continuous improvement opportunities. Desired Skills & Experience   - Degree or diploma in a related discipline (Computer Science), or a combination of training and experience - Experience in developing and delivering application solutions from initial design to implementation and support. - Experience in providing 24/7 oncall support. - Strong communication skills with technology and business teams. - The ability to work cooperatively and constructively with others to achieve valued outcomes.  - 5+ years practical experience working as a Software Developer. - Proven expertise in the following technologies: - z/OS mainframe environment: DB2, IMS DB, IMS/TM or CICS, PLI, COBOL, JCL - Mainframe Stored Procedures: Strong SQL skills, DB2 SQL/PL stored procedures, Knowledge of API standards and framework - Experience in the following tools would be an asset: - Changeman, Compuware tools, CA tools, File-Aid tools - ServiceNow, Office 365, IBM Data Studio - Knowledge of IT industry trends and technologies   What will set you apart?   - The strong desire and willingness to learn and apply new Software Developer technologies and development languages.  This may include legacy systems as well as the support and integration of vendor supplied application solutions. - The ability to contribute to the success of Group Customer Technology Operations through influence without reliance on authority or position. This includes modeling expected behaviors, demonstrating integrity, building and extending trust, being accountable, and accepting the responsibilities of being a team player.   Be your best at Canada Life- Apply today    We are one of Canada's top 100 employers!   Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.       We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.           Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted  
Job ID
2021-21955
Job Locations CA-ON-Toronto
Posted Date 1 week ago(11/26/2021 1:08 PM)
We are Canada Life   Being a part of Canada Life means you have a voice. This is a place where your unique background, perspectives and talents are valued, and shape our future success.   You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.   Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.     Be your best at Canada Life.   We are looking for an Investment Analyst.    Role description    The Private Debt Investments (“PDI”) group of Canada Life manages a $10+ billion portfolio. PDI typically invests in 35-40 transactions annually, with transaction size ranging from $20 to $200 million. The investment mandate is primarily focused on Canadian/US fixed income transactions in core sectors including Power Generation, Public-Private Partnership Infrastructure, Long-Term Care, Corporates and Equipment Financing.   The Analyst will support the PDI team in annual credit reviews, compliance and analytical reports, and other assigned projects.     Based on degree of experience, the successful candidate may be hired at a more junior Career Level.   Responsibilities: - Complete annual reviews for existing investments, including reviewing financial statements and financial models, analyzing performance, and monitoring covenant compliance. - Monitor an assigned portfolio of investments, including reviewing quarterly financial statements and compliance reports, providing credit updates, and documenting the review process. - Maintain various management/compliance reports. - Assist in amendments and other investment management processes. - Support the group in due diligence for new investment opportunities. Desired Qualifications & Experience: - Graduate with a baccalaureate degree preferably in Accounting, Economics, Commerce, or Business Administration. - Excellent written and verbal communication skills. - Ability to work independently and complete tasks within deadlines. - Ability to multi-task and coordinate with multiple team members. - Candidates having experience in investment research or credit analysis will be preferred. - Ability to analyze complex financial models considered an asset. - Active enrollment in the CFA program considered an asset.   Be your best at Canada Life - Apply today    We are one of Canada's top 100 employers!   Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.       We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.           Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted  
Job ID
2021-21953
Job Locations CA-MB-Winnipeg | CA-ON-London | CA-ON-London
Posted Date 1 week ago(11/26/2021 1:53 PM)
  We are Canada Life   Being a part of Canada Life means you have a voice. This is a place where your unique background, perspectives and talents are valued, and shape our future success.   You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.   Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.     Be your best at Canada Life.   Technology redefines the way we work and deliver to meet business needs and elevate the customer experience. You’ll be part of an organization that is embracing modern technology, innovation and agile ways of working.  Our Canada Technology team is a strategic partner in our business – with an ambition to be a forward-thinking, agile technology organization delivering secure, resilient and leading solutions that support Canada Life and the well-being of millions of Canadians.   We are looking for an Associate Service Desk Analyst   Given the size and scope of our organization, we have the flexibility for this position to be located in the following head office locations:  Toronto, London, or Winnipeg.    Role Description   The Associate Service Desk Analyst role is responsible for managing incidents reported by internal customers to the Service Desk.  It is an entry-level role that involves providing initial support including investigation and diagnosis of the issue, recording the incident, restoration of service if possible and assignment of incidents to second level support teams as required.  Support provided for all hardware, software, infrastructure and applications is performed within negotiated service levels and to the customers’ satisfaction.   What you will do : - Responding to contacts from Service Desk customers and support teams - Performing classification, initial support, investigation, and diagnosis of incidents - Resolving incidents or assign to appropriate second level teams - Contributing technical content and departmental procedures to the Service Desk knowledge base - Participating in process improvement opportunities - Maintaining timely awareness of current initiatives, rollouts, and changes to the technical environment - Working a variety of shifts in a 24/7 environment. What you will bring : - Experience: Minimum 1-2 years of experience in a diverse technology and customer service-focused role - Education: completion of a post-secondary degree or equivalent (e.g. non-specialized bachelor degree or business-related community college diploma) - Ability to converse in French is an big asset - Good understanding and working knowledge of network protocols - Solid knowledge and demonstrated experience using desktop products and operating systems - Excellent communication and customer service skills - Good problem solving skills - Adaptive to change and able to manage stress - Team Player     Be your best at Canada Life- Apply today    We are one of Canada's top 100 employers!   Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.       We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.           Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted  
Job ID
2021-21951
Job Locations CA-ON-London | CA-QC-Montreal
Posted Date 4 days ago(11/30/2021 2:05 PM)
We are Canada Life   Being a part of Canada Life means you have a voice. This is a place where your unique background, perspectives and talents are valued, and shape our future success.   You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.   Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.     Be your best at Canada Life.   We are looking for an Advisor Service Representative (6 month contract).    Role description    We have an exciting opportunity to join our Quadrus team! Advisor Service Representatives provide aligned support to Advisors concerning our mutual fund dealer (Quadrus) policies and procedures. This is a service-oriented role, with no sales component. If you are looking for an opportunity to build trusted relationships with our internal partners and put your financial knowledge to good use, this role is for you!   Our hours of operation are Monday to Friday, 8:00am to 5:00pm. That’s right, no late evenings or weekends! We are seeking candidates who have completed courses through the Investment Funds Institute of Canada or the Canadian Securities Course.   Accountabilities: - Responding to inquiries from Quadrus representatives and internal business partners via e-mail - Providing explanation of Quadrus processes and education on use of Investment Centre technology and other tools and resources - Communicating sensitive processing issues to representatives, to ensure prompt resolution - Acting as liaison between Quadrus representatives and fund companies and internal partners - Investigating complaints and issues, including research with fund companies - Achieving service standards and working to ensure compliance with National Instruments - Building rapport with advisors and their local leaders and field contacts   Qualifications and Competencies: - Completion of IFIC or Canadian Securities Course is an asset - Persistence in ensuring prompt resolution of customer concerns - Strong verbal and written communication skills - Strong analytical and problem-solving abilities - Able to manage multiple tasks while prioritizing and managing deadlines - A team player with the ability to work independently - Good coping skills and tolerance of ambiguity - Bilingual (French/English) an asset   Be your best at Canada Life- Apply today    We are one of Canada's top 100 employers!   Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.       We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.           Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted  
Job ID
2021-21946
Job Locations CA-ON-London
Posted Date 1 week ago(11/26/2021 10:49 AM)
We are Canada Life   Being a part of Canada Life means you have a voice. This is a place where your unique background, perspectives and talents are valued, and shape our future success.   You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.   Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.     Be your best at Canada Life.   We are looking for a Market Conduct Data Analyst    Role description    Advisor Monitoring is a team of data analysts in Market Conduct (part of Corporate Compliance) that perform descriptive analytics looking for insights into advisor behaviour and market conduct risk while performing second line oversight of Advisory Network.    Reporting into the Manager – Advisor Monitoring, the Data Analyst role contributes to the execution of the Advisor Monitoring team by combining advanced analytical skills with strong industry knowledge.  The ideal candidate is able to combine these abilities to efficiently and effectively draw conclusions and make recommendations to mitigate risk in Advisory Network.  This includes detecting anomalous data patterns, analyzing these patterns using knowledge of Distribution processes and products and projecting the results across the rest of the business to recommend control changes where appropriate.   Accountabilities: - Provide valuable data analytics to influence effective change: - Combine expert industry knowledge with advanced data analytics skills to enhance predictive capabilities of Advisor Monitoring team while detecting emerging trends. - Collaborate with data scientists and other IT partners to continuously enhance the efficiency and effectiveness of the Advisor Monitoring program. - This includes tying trends identified during advisor case assessments to population studies to determine the prevalence of trends and recommend next steps. - Assist with the execution of advisor monitoring program: - Analyze large volumes of transactional data to identify key risks with a focus on advisor misconduct. This includes ongoing advisor case assessment work. - Apply industry knowledge to assess potential advisor misconduct and resolve findings. This may require contacting advisors and/or customers where appropriate. - Conduct root cause analysis of market conduct complaints and use findings to set business requirements and execute upgrades to existing data analytics program. - Provide effective oversight of Advisory Network: - Leverage program findings and understand controls framework and leverage program findings to provide effective challenge for upstream controls. - Share analytical best practices with business partners to drive the continuous improvement of business processes across Risk & Compliance. - Follow up on referred cases to ensure successful achievement of advisor outcomes. Qualifications and Competencies: - Advanced data analytics skills with ability to work effectively in Microsoft Excel, Microsoft Power BI and Tableau Software. - Creative thinker with the ability to understand the root cause of an issue and use data to establish detective controls for the issue. - Strong interpersonal skills and a demonstrated experience working effectively in a team environment as well as independently. - Well-developed planning and organizational skills with the ability to prioritize and handle multiple tasks while meeting tight deadlines. - Excellent verbal and written communication/documentation skills. - Strong influencer with the ability to provide effective challenge to legacy processes. - Advanced knowledge of insurance and wealth products, particularly for Individual Customer. - Understanding of advisor compensation is an asset. - Knowledge of internal admin systems an asset (ie. Univeris, legacy systems, OnBase, etc.) - Post-secondary education in a related field. Be your best at Canada Life - Apply today    We are one of Canada's top 100 employers!   Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.       We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.           Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted  
Job ID
2021-21945
Job Locations CA-ON-Toronto | CA-ON-London | CA-MB-Winnipeg
Posted Date 1 week ago(11/26/2021 11:42 AM)
We are Canada Life   Being a part of Canada Life means you have a voice. This is a place where your unique background, perspectives and talents are valued, and shape our future success.   You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.   Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.     Be your best at Canada Life.   We are looking for a Navigator, Insurance.    Given the size and scope of our organization, we have the flexibility for this position to be located in the following head office locations: Toronto, London, or Winnipeg.    Role description    Canada Life is changing the way we work and how we help our customers. In our Insurance Development team, we facilitate the ideation and design of new insurance products and experiences -- improving the lives of millions of Canadians. We are changing the way a trusted institution acts by bringing human centered design, agile and modern product and experience development practices to life. Our multi-functional teams all huddle together because we have an open, innovative and inclusive culture which is focused on us – talented individuals. As a Navigator you are a true change agent responsible for guiding teams, start-to-finish, through the idea generation and development process. You remove impediments to achieving successful and timely prep and launch of teams, systemic impediments, and any team level impediments our key team leaders cannot resolve themselves. You have a deep understanding of the insurance value proposition and strive to drive continuous improvement with a solution-oriented mindset. You coordinate appropriate steps for successful roll-outs in close partnership with other technical and business teams. What you will do • Manage repeatable process end to end, including governance and reporting • Lead through influence to ensure cross functional team works together to achieve goals • Help develop ideas & opportunities for the innovation roadmap including identifying and planning proof of concepts to be piloted and tracking impact KPIs • Guide teams through the end-to-end process • Coach team on agile methodology and cross functional collaboration • Remove/facilitate removal of impediments and ensure team has what it needs to succeed. (e.g. driving approvals, coaching through resistance, enabling required resourcing, etc.) • Facilitate alignment with all key internal business partners to ensure readiness for innovation implementation, including processes for business value measurement and feedback loops to inform future waves   What you will bring • Have a broad network in the organization to pull the right connections and get things done • Knowledge of agile and ability to dynamically tailor approach to the situation • Strong communication skills with ability to communicate complex messages and trade-offs and tell a compelling story • Ability to influence a diverse group of stakeholders – strong leadership skills • Have a challenger mindset and passion to challenge status quo to find new solutions and drive out of the box ideas – loves and embraces change • Knowledge of our Insurance products and processes, including underwriting • Strong problem solver with ability to lead the team to push the solution and quickly structure and break down problems • Strong coach skill set with considerable experience in coaching large teams with various profiles • Believes in a non-hierarchical culture of collaboration, transparency and trust across the team     Be your best at Canada Life- Apply today    We are one of Canada's top 100 employers!   Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.       We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.           Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted  
Job ID
2021-21944