Canada Life Assurance Company

Current Career Opportunities

The following are our current career opportunities.

 

Click on the job title for details of the role. If you are interested in the role and you meet the qualifications, we invite you to apply for the opportunity from the page that opens.

 

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Job Locations CA-ON-London
Posted Date 5 days ago(5/28/2020 3:27 PM)
ABOUT CANADA LIFE’S DIGITAL HUB   Great-West Life, London Life, and Canada Life have come together as the new Canada Life. We’re embarking on a transformation that will change the way we work and how we help our customers. In our Digital Hub, we’re designing, coding and delivering new products for millions of Canadians. We’re changing the way a trusted institution operates by bringing human-centered design, agile and modern web development practices to life. When you join the Digital Hub, you join a diverse and talented team of creatives and technologists, all working together to improve the the financial, physical and mental well-being of Canadians.   ROLE DESCRIPTION   Do you have a passion for creating compelling and meaningful digital experiences? Do you ALWAYS think about the customer first? Are you a creative problem-solver and communicator? Do you want to help lead the transformation of a company and an industry? If you answered a wholehearted yes to all these questions, we want to talk to you.   OVERVIEW   As a UX Designer, you are an integral part of a team of passionate people who are transforming the design and product vision into seamless and engaging user experiences. You’ll support the strategic design of customer experience solutions throughout the entire design lifecycle. You’ll collaborate with business partners, scrum teams and other internal stakeholders to help turn business requirements, user needs and creative strategy into engaging experiences.     WHAT YOU’LL DO   All members of our UX design teams can expect to spend part of their days: - Creating and effectively presenting UX deliverables (flows, sketches, wireframes, journey maps, prototypes, etc.) to stakeholders and teams – you have a talent for making even the most complex concepts seem simple - Assessing data from multiple sources (UX research, SEO, product requirements, tech constraints, analytics) and synthesizing it to develop efficient user scenarios, taxonomies, navigation systems, design patterns, etc. - Empathizing with our users, and become an expert in their thoughts, needs, and behaviours through direct contact in the form of user interviews and usability tests - Staying current on emerging trends in user-centered methodologies, accessibility, UI design patterns, usability principles and web technologies - Working collaboratively with User Experience, Digital Customer Experience and Strategic Customer Marketing teams and act as an advocate for the user - Being fully embedded in a product delivery team, embracing real-time collaboration WHO YOU ARE - A few years of professional experience in a UX or Interaction Design role and preferably some experience in a previous role where you have acted as the UX/UI project lead - A demonstrable portfolio of work that exhibits your process for solving design problems - Clear ability to simplify complex concepts and requirements in presentation, design and implementation - Experience with industry tools such as Sketch, InVision, Axure, Adobe CC - Excellent communicator with the ability to effectively convey design processes, ideas, and solutions to teams and stakeholders - Passionate about user experience and all things digital - Previous experience conducting user research, and strong skills in UX writing are considered an asset Discover your opportunity. Apply today!   Canada Life offers competitive compensation, great benefits such as medical, dental, life insurance, wellness account and personal days not to mention onsite cafeteria and fitness facilities. If you’d like to join our team submit your information online and introduce yourself.   Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.   We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.   Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted.      
Job ID
2020-19248
Job Locations CA-ON-London | CA-ON-Toronto
Posted Date 5 days ago(5/28/2020 11:07 AM)
  As Sr. Automation Quality Assurance Analyst, you will drive the automation first initiative including test automation strategy across the projects/programs defining the automation framework for different technology initiative. You will be instrumental in managing QA processes, driving test methods, risk analysis, and estimating for projects/enhancements. You will work on projects implementing digital solutions implementing latest technologies.   Accountabilities: - Designing the project/Lab test strategy, test plan, and implementing the best of the class QA techniques, automation tools & technologies recommended by CoE. - Being part of Automation focus group to promote automation first culture within the projects in collaboration with development and QA teams. - Guide and mentor the other QA team members with the right testing approach for solving complex testing challenges. - Effectively collaborating with other departments of organization to advocate testing best practices, strategy and techniques. - Working with different teams to make in-sprint automation as reality. - Establishing and governing automation metrics and KPIs to stakeholders. - Mentoring members of the QA team on functional and automation practices and skills. - Conduct defect triage and provide technical oversight for defect categorization and prioritization.   Qualifications and Competencies: - At Least 10+ years of experience in IT with software engineering qualification. - Should have played the role of QA architect/Automation Architect or similar role for minimum 3+ years. - Experience working with multiple test automation tools/frameworks using Selenium, Cucumber, Protractor Junit, TestNG and RESTAssured. - Strong development experience using 1 or more programming/scripting language(s) : JAVA , Python, Javascript, Typescript. - Familiarity with development build and deployment environment Experience in (Jenkins, Gradle, Maven, BitBucket, Github). - Experience in Web Services/ Micro services Test Automation (REST/SOAP with JSON/XML). - Experience automating the Salesforce and vlocity applications. - 5+ years of experience designing and maintaining test automation frameworks for web-based/native applications. - Strong analytical, troubleshooting, and problem-solving skills. - Ability to deliver on time, while working in a semi-autonomous environment. - Ability to work with distributed teams. - Willingness to learn to innovate and work with tools and solutions already in place. - Strong communication skills with the ability to communicate complex messages and teach new concepts. - Bring a high-energy and passionate outlook to the job and can influence those around her/him. - Able to build a sense of trust and rapport that creates a comfortable & effective workplace.   Our Story     Canada Life is a leading insurance, wealth management and benefits provider focused on improving the financial, physical and mental well-being of Canadians. For more than 170 years, individuals, families and business owners across Canada have trusted us to provide sound guidance and deliver on the promises we’ve made.     As of January 1, 2020, Great-West Life, London Life and Canada Life became one company – Canada Life, and today, we proudly serve more than 13 million customer relationships from coast to coast to coast.      Discover your opportunity….Apply today!    Canada Life offers competitive compensation, great benefits such as medical, dental, life insurance, wellness account and personal days not to mention onsite cafeteria and fitness in our head office facilities.  If you’d like to join our team submit your information online and introduce yourself.     Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.     We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.        Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted 
Job ID
2020-19246
Job Locations CA-ON-London | CA-ON-Toronto
Posted Date 6 days ago(5/27/2020 5:05 PM)
As the Salesforce Quality Assurance specialist, you will work as a member of our project team developing business applications on Salesforce.com/Vlocity platform. You will be a key member of the delivery team working closely with business and other partners to understand the requirements, plan, design and develop test cases for functional, regression, and system test to enable the project team deliver quality solutions quickly using agile development methodology. You will be instrumental in defining the testing strategy, managing QA processes, driving test methods, risk analysis, and estimating for projects/enhancements.     What You'll Do: - Designing the project/Lab test strategy, test plan, and implementing the best of the class QA techniques as recommended by CoE. - Work with different technical teams such as Development, Business Analyst, & Architecture to discuss test results and troubleshoot issues - Understand the technical requirements and design test cases by doing an impact analysis for the config and code change recommended. - Execute the test cases each sprint and working on automating the regression and functional test cases. - Work closely with development team to make sure all defects and requirements are achieved before the code moves to next environment - Guide and mentor the other QA team members with the right testing approach for solving complex testing challenges. - Effectively collaborating with other departments of organization to advocate testing best practices, strategy and techniques. - Working with different teams to make in-sprint automation as reality. - Mentoring members of the QA team on functional and automation practices and skills - Conduct defect triage and provide technical oversight for defect categorization and prioritization Who You Are: - 5+ years of work experience in Quality Assurance and allied field and computer science Qualification   - QA expert in the Salesforce.com Sales and service cloud platform. - Working knowledge of Vlocity Insurance Platform or willingness to learn - Experience in writing clear, concise and comprehensive test plans and test cases. - Knowledge of testing integrations using API, ETL and end-to-end system processes. - Good understanding of SFDC data model and base business logic - Ability to understand, articulate & write steps to reproduce issues including error messages & screen-shots - Experience automating the Salesforce and vlocity applications. - Experience designing and maintaining test automation frameworks for web-based application - Strong analytical, troubleshooting, and problem-solving skills - Ability to deliver on time, while working in a semi-autonomous environment - Ability to work with distributed teams - Willingness to learn to innovate and work with tools and solutions already in place - Strong communication skills with the ability to communicate complex messages and teach new concepts - Bring a high-energy and passionate outlook to the job and can influence those around her/him - Able to build a sense of trust and rapport that creates a comfortable & effective workplace       Our Story     Canada Life is a leading insurance, wealth management and benefits provider focused on improving the financial, physical and mental well-being of Canadians. For more than 170 years, individuals, families and business owners across Canada have trusted us to provide sound guidance and deliver on the promises we’ve made.     As of January 1, 2020, Great-West Life, London Life and Canada Life became one company – Canada Life, and today, we proudly serve more than 13 million customer relationships from coast to coast to coast.      Discover your opportunity….Apply today!    Canada Life offers competitive compensation, great benefits such as medical, dental, life insurance, wellness account and personal days not to mention onsite cafeteria and fitness in our head office facilities.  If you’d like to join our team submit your information online and introduce yourself.     Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.     We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.        Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted 
Job ID
2020-19245
Job Locations CA-BC-Vancouver
Posted Date 54 minutes ago(6/2/2020 8:17 AM)
  Role Description   The Disability Medical Coordinator is a regulated professional (RN, OT, PT) that medically manages complex disability claims by pro-actively collaborating with a claimant’s attending physician.  The goal is to achieve a level of functional improvement that supports the earliest possible return to employability.  This is accomplished by confirming the accuracy of a diagnosis, clarifying functional impact, accessing diagnostic testing (as needed), arranging external specialist consultations, and securing external treatment providers.   Accountabilities: - Live our values of customer view, integrity, partnership, and communities; - Provide ongoing support and consultation to Case Managers and Rehabilitation Consultants through the claim management process; - Maintain follow up contact with a claimant, focusing on barrier resolution and functional improvements made, while providing support during the recovery period; - Assess the potential for medical coordination to impact on the duration of disability of complex claims through file review and direct interview of claimants, physicians and involved treatment providers; - Develop realistic, cost-effective plans for actions focusing on return to work; - Prepare written reports detailing findings and recommendations; - Track medical coordination activities and document case files electronically. Qualifications and Competencies: - Regulated Healthcare Professional with current registration in good standing with respective governing body (RN, OT, PT), and at least five years’ clinical experience; - Ability to excel within a purpose/vision driven environment; - Excellent communication and interpersonal skills; - Proven customer service skills; - Ability to work in a team environment, as well as independently; - Good problem solving and decision making skills; - MS Office computer skills. Our Story     Canada Life is a leading insurance, wealth management and benefits provider focused on improving the financial, physical and mental well-being of Canadians. For more than 170 years, individuals, families and business owners across Canada have trusted us to provide sound guidance and deliver on the promises we’ve made.     As of January 1, 2020, Great-West Life, London Life and Canada Life became one company – Canada Life, and today, we proudly serve more than 13 million customer relationships from coast to coast to coast.      Discover your opportunity….Apply today!    Canada Life offers competitive compensation, great benefits such as medical, dental, life insurance, wellness account and personal days not to mention onsite cafeteria and fitness in our head office facilities.  If you’d like to join our team submit your information online and introduce yourself.     Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.     We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.        Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted  *LI-KL1
Job ID
2020-19242
Job Locations CA-ON-Toronto
Posted Date 5 days ago(5/28/2020 8:51 AM)
Role Description   The primary accountability of this position is to create and execute a strategic product packaging support plan in accordance with the wealth solutions business strategies, to align with partners across Group, Individual, Marketing, Advisor Networks, Fund Dealer, Digital and CX to effectively position Canada Life wealth solutions and services to advisors and clients. The goal is to maximize segment sales and competitive positioning to achieve various business group objectives.   This role reports directly to the Senior Vice-President, Wealth Solutions and will have approximately 3 to 5 direct reports. As a senior member of the Wealth Solutions team, this position is also expected to develop, support deliver Individual Customer manifesto.   Responsibilities:   Product Support & Strategy   - Develop, implement and manage a strategic product support plan to ensure strategic business unit goals and objectives are met in the Canada Life - Manage all communications for and into the Wealth Solutions group including product announcements, collaboration with Marketing and Distribution partners - Act as subject matter expert on the product positioning and make recommendations on the development and implementation of wealth product support strategies and plans for the Canada Life Wealth Solution products and services - Coaching and helping to guide key partner groups to deliver client-centric, value-add wealth solutions results - Build and maintain a high level of understanding within the fund peer group and key competitors - Stay ahead of rapidly evolving financial services industry trends to ensure our wealth offering is prominent and effectively positioned in the market - Develop and manage strong relationships with Marketing, Advisor Networks, Group Business line, Fund Dealer and CX / Digital teams - Be the key point of contact within the Wealth Solutions team to develop and contribute to key messaging for wealth solutions/services positioning in conjunction with internal partners - Work closely with marketing and distribution counterparts to provide product updates and market insights - Contribute to new product development process ensuring the competitive and strategic positioning of the company’s products within the Canada Life product shelf - Managing budgets, resources and timing among several interactive projects and activities.   Partner Relationship Management (Internal & External):   - Develop strong partnership with Sales leaders and their teams to gain deep insight into their client needs and continuously identify areas to enhance the client/advisor experience - Comprehensive practical and theoretical knowledge in the field of financial services mutual fund / managed programs positioning - Partner with Marketing, CX, Distribution and Digital to develop and execute strategies that meet the product and client needs - Work with our Group business partners to incorporate individual wealth solutions into their business growth strategies - Develop strong strategic partnerships with Executives across Canada Life including: Compliance, Distribution, Marketing, Digital, Group Business and our Dealer   Product Management, Design and Development:   - Ensure the appropriate feedback is provided to business delivery leaders and strategic business units to ensure the needs are met when developing products, services and support - Work with industry and internal research partners for market insights to monitor competitive product and service developments - Be the main point of contact for Wealth Solutions to coordinate all product launch activities for all wealth product and service initiatives   General Management:   - Participate in the Wealth Solutions Senior Management group to develop, support and deliver Individual Customers manifesto - Provide analysis, information and support to senior management - Develop and manage staff in unit (including hiring, training, organizing, managing performance issues, termination) - Negotiate the assistance of various departments so that initiatives are completed on time, on budget and delivered effectively - Participate in various committees as required, representing the company and industry   Qualifications & Capabilities:   - A University degree supplemented by extensive experience in financial services products, marketing and strategic business processes - At least 10-15 years’ experience in the financial services industry with extensive product and/or distribution knowledge - IFIC or Canadian Securities Course an asset - Proven sales and marketing skills, acquired in the financial industry - Proven analytical and project management abilities to establish work plans and/or procedures covering a variety of related tasks or routine projects. - Strong creative and conceptual thinker with a track record of leading innovative marketing and sales campaigns. - Extensive experience managing complex projects with multiple stakeholders and tight timelines - Ability to manage multiple projects with a strategic view of overall program and business strategy - Strong management and leadership skills - Ability to creatively modify approaches suited to the circumstances of each problem - Strong knowledge of the Investment Advisor / Financial Planner client needs and ability to position material / message content to meet client needs. - Extensive knowledge of the financial services retail distribution, group business and asset management businesses, with a strong understanding of advisor needs across retail and 3rd party financial advisors - Experience building and managing relationships within a matrix organization.   Our Story     Canada Life is a leading insurance, wealth management and benefits provider focused on improving the financial, physical and mental well-being of Canadians. For more than 170 years, individuals, families and business owners across Canada have trusted us to provide sound guidance and deliver on the promises we’ve made.     As of January 1, 2020, Great-West Life, London Life and Canada Life became one company – Canada Life, and today, we proudly serve more than 13 million customer relationships from coast to coast to coast.    Discover your opportunity….Apply today!    Canada Life offers competitive compensation, great benefits such as medical, dental, life insurance, wellness account and personal days not to mention onsite cafeteria and fitness in our head office facilities.  If you’d like to join our team submit your information online and introduce yourself.     Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.     We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.        Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted.
Job ID
2020-19241
Job Locations CA-ON-London
Posted Date 4 days ago(5/29/2020 5:04 PM)
  Role Description Canada Life, one of Canada’s leading life insurance and financial services companies, is seeking actuarial analysts with strong achievements in both their academic studies and Society of Actuaries exams to join our Actuarial Resource Pool. The purpose of the Actuarial Resource Pool is to allow aspiring Actuaries to gain a wide variety of exposure to different areas in the company through bi-annual rotations while they progress toward their Fellowship in the Society of Actuaries and Canadian Institute of Actuaries. As an Actuarial Analyst you are a key member of a highly respected, professional, actuarial team and will have an opportunity to work in the following possible areas:   - Pricing & Product Development - Valuation - Enterprise Risk Management - Reinsurance - Model Development & Analytics - Risk Research - Corporate Actuarial - Internal Audit - Finance   We offer a friendly, supportive work environment, one that rewards initiative and commitment. As an insurance and financial services leader, we know the requirements for obtaining your Fellowship designation with the Society of Actuaries as well as the Canadian Institute of Actuaries are unique and challenging. We provide an environment that promotes a balance between work, education and a personal life throughout the qualification process.   The Actuarial Program provides study time and study materials, and covers exam fees. Employees have access to our exceptional cafeteria, outdoor recreational facilities (tennis, baseball and volleyball) and an on-site fitness centre. Members of our Actuarial Resource Pool participate in a variety of team building activities, conferences, and professional development activities that help to strengthen the skills and knowledge of our employees and build strong relationships among our Actuarial staff.     Qualifications and Competencies: - University degree (preferably with a major in Actuarial Science, Mathematics, Statistics or Finance) - Near ASA or ACIA required (must have at least 5 preliminary examinations) - 1 to 2 years of relative work experience - Strong achievements in academic studies - Demonstrated commitment to passing Society of Actuaries exams - Innovative problem-solver - Excellent communication, interpersonal and leadership skills - Well organized, delivering accurate work with an attention to detail, in a timely manner - Team player who is also comfortable working independently - Advanced Excel, Word, VBA and MS Access skills - GGY AXIS experience is desired   Our people are the face of our organization, and we encourage and support the community-minded volunteer efforts of our staff and financial security advisors. By combining our financial strength and the volunteer spirit of our staff with a firm commitment to the communities where we live and work, we are all building stronger communities together.   Positions are available in London, Ontario, an affordable and relaxed city in Southwestern Ontario. The city is home to many festivals, including Sunfest (the second biggest world music festival), the London Fringe Theatre Festival, the Expressions in Chalk Street Painting Festival, Rock the Park, Western Fair, the London Ontario Live Arts Festival (LOLA) and The International Food Festival.    Our Story     Canada Life is a leading insurance, wealth management and benefits provider focused on improving the financial, physical and mental well-being of Canadians. For more than 170 years, individuals, families and business owners across Canada have trusted us to provide sound guidance and deliver on the promises we’ve made.     As of January 1, 2020, Great-West Life, London Life and Canada Life became one company – Canada Life, and today, we proudly serve more than 13 million customer relationships from coast to coast to coast.      Discover your opportunity….Apply today!    Canada Life offers competitive compensation, great benefits such as medical, dental, life insurance, wellness account and personal days not to mention onsite cafeteria and fitness in our head office facilities.  If you’d like to join our team submit your information online and introduce yourself.     Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.     We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.        Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted 
Job ID
2020-19236
Job Locations CA-BC-Vancouver
Posted Date 1 week ago(5/25/2020 11:10 AM)
  Role Description   Reporting to the Supervisor, this position in responsible for managing a fluctuating caseload of new and ongoing disability cases within a strict time basis (RBC 85% 3 day and 96% 5 day; CIBC 90% 2 day and 95% 4 day; BNS 80% three day and 95% 5 day) in a high volume environment while maintaining set quality standards (99%). The incumbent provides excellent customer service during the planning and implementation of their case-management strategies.   In addition, this position plays a significant role in cross-functional projects that enhance the current operational procedures, services and products of the Group Creditor and Special Markets Profit Centre.   To carry out the duties of this position, the incumbent requires an excellent knowledge of all Creditor products, the legal issues that make an impact on claims adjudication as well as a good understanding of the clients and the markets that Group Creditor services. Strong verbal as well as written communication skills are an essential asset.   Accountabilities: - Managing a caseload of new and existing claims with strict turnaround and quality standards; - Timely assessment of disability claims; - Review and research group policies for policy wording and interpretation; - Liaise with medical, legal and investigation professionals in the assessment of claims and the application of policy provisions; - Liaise in person, by phone, or in writing with policyholders, claimants, and other professionals on the status and handling of claim cases.   Qualifications and Competencies: - Post secondary education and 2-3 years experience, preferably in group insurance or benefits administration is an asset; - Ability to excel within a purpose/vision driven environment; - Proven ability to perform well in a stressful and high volume work environment; - Ability to remain calm and present a professional manner under pressure; - Proven ability to work in a team environment; - Excellent oral and written communication skills; - Superior analytical skills; - LOMA, HIAA, ICA or CEBS desirable. Our Story     Canada Life is a leading insurance, wealth management and benefits provider focused on improving the financial, physical and mental well-being of Canadians. For more than 170 years, individuals, families and business owners across Canada have trusted us to provide sound guidance and deliver on the promises we’ve made.     As of January 1, 2020, Great-West Life, London Life and Canada Life became one company – Canada Life, and today, we proudly serve more than 13 million customer relationships from coast to coast to coast.      Discover your opportunity….Apply today!    Canada Life offers competitive compensation, great benefits such as medical, dental, life insurance, wellness account and personal days not to mention onsite cafeteria and fitness in our head office facilities.  If you’d like to join our team submit your information online and introduce yourself.     Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.     We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.        Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted 
Job ID
2020-19233
Job Locations CA-ON-London
Posted Date 2 weeks ago(5/21/2020 2:46 PM)
  Role Description Are you interested in taking the next step in your career?  If so, we have the next challenge in your career.   This role leads a team that is responsible for the product development and pricing of participating life insurance policies balancing market competitiveness with profitability when developing new par products.  This role is also responsible for calculations related to par products for illustrations and administration systems, including tax testing to ensure par calculations are accurate on our various systems and illustration tools.   Accountabilities: - Develop and price individual life participating products, including assumption review, profitability analysis and system implementation - Understand the impact of IFRS on par products and features as well as impacts to profitability - Work closely with the Model Development team to ensure the accuracy of illustration calculations - Update pricing profitability models on an annual basis and report results to senior management - Review all par exception requests from New Business and Client Service and develop solutions on policy requests - Responsible for tax testing calculations to ensure systems are accurate and complete - Monitor par new sales and inforce changes, such as RPU election rates - Support miscellaneous projects as required - Responsible for the leadership and development of a team, largely actuarial staff   Qualifications and Competencies: - FSA and FCIA, Fellow of the Canadian Institute of Actuaries   - 7-10 years relevant experience - Strong analytical, problem solving and decision-making abilities - Competency in Microsoft office (Excel, Access, Word, PowerPoint, Outlook) - AXIS skills are an asset - Strong organizational and time management skills with the ability to handle multiple tasks while meeting tight deadlines - Ability to develop and maintain collaborative working relationships - Excellent communication skills both orally and written - Ability to work well in a team environment and independently - Ability to lead and develop a team   Our Story     Canada Life is a leading insurance, wealth management and benefits provider focused on improving the financial, physical and mental well-being of Canadians. For more than 170 years, individuals, families and business owners across Canada have trusted us to provide sound guidance and deliver on the promises we’ve made.     As of January 1, 2020, Great-West Life, London Life and Canada Life became one company – Canada Life, and today, we proudly serve more than 13 million customer relationships from coast to coast to coast.      Discover your opportunity….Apply today!    Canada Life offers competitive compensation, great benefits such as medical, dental, life insurance, wellness account and personal days not to mention onsite cafeteria and fitness in our head office facilities.  If you’d like to join our team submit your information online and introduce yourself.     Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.     We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.        Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted  #Ll-KK1
Job ID
2020-19225
Job Locations CA-ON-Toronto | CA-ON-London | CA-MB-Winnipeg
Posted Date 2 weeks ago(5/20/2020 2:44 PM)
  Role Description Reporting to the Director, the Manager, Model Validation, Enterprise Risk Management, will play a key role in the growing model validation function of the company’s risk area. The incumbent will take the lead on managing and executing assigned model validation reviews.  Ideally, the position can be located either in Toronto, London and Winnipeg. The incumbent will lead the validation of complex models, developed by other areas of the company.  This includes: - Researching the conceptual soundness of methodology underlying the models validated with comparison to standard techniques used in the industry  - Communicating the results of model validation analysis with key stakeholders - Communication of best practices in model risk management and development in the company   Required Experience: - Managerial experience - Leading independent projects. Experience leading independent projects including the development of insurance and market models is strongly desired. Experience specifically in model validation and/or peer review process is considered an asset. - Insurance Risk Management - Minimum of 5 years of work experience with a minimum of 2 years of experience in the quantitative insurance risk management and/or model development within the financial services industry. - Experience with stochastic modeling is strongly desired. - Software Development / Tools - Hands-on experience on tools used in the company: AXIS, Access, Excel and Prophet are considered an asset.   Required Skills: - Management skills: Must be able to manage large projects and meet delivery commitments. - Insurance risk and math finance expertise: In-depth knowledge of insurance risk management, as well as a good understanding of products offered in the insurance industry. - Technical and programming skills:  Must be able to learn new platforms and models quickly for the different models being validated, including the replication of complex model calculations from first principles. - Interpersonal and communication skills:  Must be able to clearly communicate complex results to others through written model validation reports and interaction with model owners.  - People skills: Must be able to manage relationships with model owners, and the ability to work well in a cross-functional team.   Qualifications: University degree in a quantitative field such as Actuarial Science, Math, Statistics, Computational Finance or Engineering. The FSA, FCIA designation is strongly desired while the CERA designation would be considered an asset.   Our Story     Canada Life is a leading insurance, wealth management and benefits provider focused on improving the financial, physical and mental well-being of Canadians. For more than 170 years, individuals, families and business owners across Canada have trusted us to provide sound guidance and deliver on the promises we’ve made.     As of January 1, 2020, Great-West Life, London Life and Canada Life became one company – Canada Life, and today, we proudly serve more than 13 million customer relationships from coast to coast to coast.      Discover your opportunity….Apply today!    Canada Life offers competitive compensation, great benefits such as medical, dental, life insurance, wellness account and personal days not to mention onsite cafeteria and fitness in our head office facilities.  If you’d like to join our team submit your information online and introduce yourself.     Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.     We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.        Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted  #Ll-KK1
Job ID
2020-19216
Job Locations CA-MB-Winnipeg
Posted Date 2 weeks ago(5/20/2020 2:23 PM)
  Role Description   Reporting to the Manager, Corporate Properties Design, the Senior Design Project Manager is responsible for managing the successful completion of workplace strategy projects for Canada Life leased office space across Canada and within our Canadian head office campuses while providing excellent customer service and project team leadership.   The Senior Design Project Manager is part of a team of design professionals within a facilities focused department that creates, delivers, and manages workplace solutions for Canada Life.  The role works collaboratively with line of business contacts, Corporate Properties Leasing, Strategy/Change and Operations peers, and various other internal stakeholders and external resources to deliver space that meets our workplace strategy and requirements of our business while engaging staff and conveying our corporate culture and brand.   Accountabilities:   This position is directly for all aspects of the planning, development, and implementation of large, multifaceted projects, managing national rollouts, and special and confidential initiatives and has overall project accountability for schedule, budget, and scope.   - Conceptual design development, feasibility analysis, construction and change management of projects to satisfy internal client requirements; - Produce space plans, furniture plans, elevations, millwork details and sections; - Complete written, verbal, and visual presentations for projects, analysis of building codes for all provinces, review of the National Fire Code and Workplace Health and Safety regulations; - Oversee the creation of architectural working drawings and specifications according to the building codes and design of the project including finish selections; - Planning and implementing all aesthetic and functional decisions; - Draft and manage project budgets and project schedules; - Support, guide and mentor the design team toward successful completion of projects within budget and by established deadlines; - Identify areas of risk, devise, and follow through on resolution of issues; - Participate in project and process innovation to improve project and department efficiencies; - Develop and maintain positive working relationships with key stakeholders including clients, project team members, vendors, and external resources; - Provide regular and timely communication on program and project status to the project teams, sponsors and stakeholders and lead status meetings; - Coordinate internal resources as well as external design consultants, contractors, and sub-trades to ensure accurate and timely delivery of projects. While the primary objective of this position is to successfully deliver projects to completion while working within the constraints of time and budget, the Senior Design Project Manager also mentors junior team members, supports the Manager, Corporate Properties Design with delegation of tasks and budget development, and trains communicates and recommends ideas, strategies, and processes of the Design team to key stakeholders to move forward in the best interest of the company and promote a high level of output both functionally and creativity, and ensures the department is aware of trends and improvements in workplace strategy and pushes the team to stay ahead of the curve on those trends.   Key deliverables and results:   - Leadership; - Project Management; - Workplace Design; - Program Management; - Strategic Planning.  Key Capabilities: - Technical Knowledge; - Problem Solving/Decision Making Ability; - Managing Resources; - Focus on Results; - Creative Thinking; - Communication; - Leadership.  Qualifications and Competencies: - University degree – Bachelor of Interior Design, Bachelor of Environmental Design, Master of Interior Design, or Bachelor of Interior Architecture; - NCIDQ accreditation and/or Interior Design professional membership would be an asset; - Understanding of project management methods, practices, processes and scheduling is essential. PMP certification would be an asset; - Experience with Microsoft Office 365, SmartSheet, and Skype would be an asset; - Demonstrated and comprehensive Microsoft Office skills including Word, Excel, Outlook, OneDrive, and PowerPoint; - Proficiency with AutoCAD is essential; - Ability to travel on a frequent basis; - Strong commitment to customer service and teamwork.  Experience:   - More than ten (10) years design experience in team lead or senior Interior Designer role with preferred experience in workplace design, corporate office interiors, or related field; - Five (5) years of Project Management experience.   Our Story     Canada Life is a leading insurance, wealth management and benefits provider focused on improving the financial, physical and mental well-being of Canadians. For more than 170 years, individuals, families and business owners across Canada have trusted us to provide sound guidance and deliver on the promises we’ve made.     As of January 1, 2020, Great-West Life, London Life and Canada Life became one company – Canada Life, and today, we proudly serve more than 13 million customer relationships from coast to coast to coast.      Discover your opportunity….Apply today!    Canada Life offers competitive compensation, great benefits such as medical, dental, life insurance, wellness account and personal days not to mention onsite cafeteria and fitness in our head office facilities.  If you’d like to join our team submit your information online and introduce yourself.     Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.     We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.        Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted 
Job ID
2020-19214
Job Locations CA-ON-Toronto
Posted Date 2 weeks ago(5/19/2020 1:32 PM)
  Role Description   This role leads consulting and implementation services to our clients within the corporate functions portfolio (HR, Finance, Legal, Audit, etc.). You will act as a trusted advisor supporting business as they evolve their technical footprint on their transformational journey to cloud and SaaS models.    Key Responsibilities: Consulting & Advisory (35%) - Acts as a trusted advisor to internal clients by proactively building relationships with the business, colleagues and external stakeholders to understand business as-is state and roadmap. - Works in partnership with preferred vendors to understand product roadmaps and recommend new solutions and ideas to enhance business model. - Uses industry consulting methodologies to understand business requests/expected outcomes to translate and document them into requirements, prototypes and/or technical solutions. - Evaluates current business problems and provides advice on the applicability and usability of alternative technology products or solutions. - Leads conversations in ambiguous situations and influences discussions to guide clients to made decisions/ come to resolution on outstanding items/ issues. - Leads meetings to communicate technical landscape and complexities to all relevant stakeholders. - Works with businesses to identify prioritization conflicts and proposes alternative solutions or options. - Provide inputs in promoting and implementing best-practice solutions for business processes and product capabilities (SAP HCM, SAP Financials, SAP Cloud Integration and/or SuccessFactors). - Is actively plugged into external product communities, user groups, etc. and conducts research to develop knowledge and bring forward best practices and research ways to maximize business value for technical solutions. Technical Collaboration & Execution: (40%) - Provides end to end technical direction and execution (analysis, design, development, configuration, testing, deployment) across various SAP on premise and cloud applications (SAP HCM, S4/HANA, SAP Cloud Integration Platform) for large-scale projects within the corporate functions portfolio. - Leads the overall analysis, scoping, estimating and planning for large / complex initiatives with the PMO. - Rationalizes and documents technology requirements that would match with proposed products/ services to address stakeholder needs. - Understands the as-is situation and goals of the client and contributes to roadmap design (processes, applications, systems, new functionality, migration and conversion) as well as the appropriate operating concept based on SAP’s offerings to enhance efficiencies and the employee experience. - Works in partnership with internal colleagues and our external technical partners to investigate and research problems and provides solutions. - Fulfills operational or enhancement work requests as needed. - Works on multiple projects and meets deliverables through goal setting, time management, planning and leveraging practices and process to manage and simplify work. - Is comfortable working with ambiguity. Transformation & Continuous Improvement (25%) - Acts as a change agent by actively promoting the review and implementation of new department technologies, methods, practices and tools to evolve corporate technology’s product and service offerings. - Proactively seeks out and recommends process, automation and system opportunities to reduce manual effort/time and decrease implementation time. - Fosters a collegial atmosphere by sharing knowledge and experience with members of the team to upskill and guide them on better ways of doing things. - Pro-actively acquires new knowledge through online learning/training, knowledge transfers, research and/or external use community to apply innovative thinking to solve problems. - Applies a high level of detail to work and consistently looks for ways to improve the quality of a product. WORK EXPERIENCE - Minimum of 5 years of relevant experience as Sr. BSA/ Functional IT Consultant within HR or Finance. - Minimum of 5 years providing consulting on large scale ERP technical/ SaaS implementations (e.g. PeopleSoft, SAP HCM, Workday, SuccessFactors, etc.). - Minimum 2 years experience analyzing, configuring, testing and deploying SAP HCM on premise functionality (OM, PA, Payroll or Benefits). - Demonstrated experience working within SDLC/Agile:  analysis, design, configuration, prototyping, testing deployment with cloud and on-premises applications. - Previous experience working in a vendor managed services model. - Experience working with demanding business areas, managing relationships and setting expectations. - Demonstrated ability to multi-task, juggling multiple priorities in a professional manner. - Ability to lead and collaborate remotely. - Experience with SAP activate methodology. EDUCATION AND QUALIFICATIONS / SKILLS AND COMPETENCIES - Must have a positive, optimistic attitude- solution oriented focused on improvement. - Is a change agent, embraces and promotes change- is excited about adapting new tools and processes and assists with deployment. - Is passionate about technology, the user experience and the business, loves to learn and pass on learning to other and champions new ideas. - University degree or certification in computer science. - General knowledge of HR or Finance business processes/practices. - Demonstrated functional understanding of SAP HCM, S4/HANA and/or SuccessFactors. - Demonstrated high level of personal ownership, collaborative team- work, holistic value-centric perspective, work adaptability and innovation. - Ability to work under pressure, working on multiple projects simultaneously and juggling priorities. - Knowledge of SAP Data Services, Data Integration and Data Quality - Must be open to travel - Ability to understand and debug ABAP codes would be an asset. Our Story     Canada Life is a leading insurance, wealth management and benefits provider focused on improving the financial, physical and mental well-being of Canadians. For more than 170 years, individuals, families and business owners across Canada have trusted us to provide sound guidance and deliver on the promises we’ve made.     As of January 1, 2020, Great-West Life, London Life and Canada Life became one company – Canada Life, and today, we proudly serve more than 13 million customer relationships from coast to coast to coast.      Discover your opportunity….Apply today!    Canada Life offers competitive compensation, great benefits such as medical, dental, life insurance, wellness account and personal days not to mention onsite cafeteria and fitness in our head office facilities.  If you’d like to join our team submit your information online and introduce yourself.     Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.     We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.        Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted 
Job ID
2020-19213
Job Locations CA-ON-London
Posted Date 7 days ago(5/26/2020 9:42 AM)
  Role Description   This is a one year contract opportunity.   Reporting to the Assistant Manager, Accounting, you will be a member of a team operating in a fast paced environment with ties to both the Financial Management and Operations and Customer Service teams within Individual Customer.  This team provides timely, accurate information and specialized expertise to ensure integrity of financial information and controls and facilitates informed decision making.     Accountabilities: - Suspense account reporting and clearing of general ledger accounts utilizing SAP; - Investigation and resolution of accounting issues, including manipulation and analysis of data; - Preparing daily and/or monthly account reconciliations; - Preparing and processing journal vouchers relating to various accounting activities; - Providing assistance to internal and external auditors; - Back up coverage of other roles on the team.   Qualifications and Competencies: - Accounting Certificate and/or related accounting experience is required; - Knowledge of accounting systems (SAP, Prolific); - Strong knowledge of Excel; VBA programming for Excel is an asset; - Excellent communication (written and verbal); - Proven analytical skills; - Self starter, team-oriented, and able to work with limited direction; - Knowledge of Individual Customer business and systems; CL, LL, GWL, SAS mainframes would be an asset; - Knowledge of the Wealth product shelf would be an asset.   Our Story     Canada Life is a leading insurance, wealth management and benefits provider focused on improving the financial, physical and mental well-being of Canadians. For more than 170 years, individuals, families and business owners across Canada have trusted us to provide sound guidance and deliver on the promises we’ve made.     As of January 1, 2020, Great-West Life, London Life and Canada Life became one company – Canada Life, and today, we proudly serve more than 13 million customer relationships from coast to coast to coast.      Discover your opportunity….Apply today!    Canada Life offers competitive compensation, great benefits such as medical, dental, life insurance, wellness account and personal days not to mention onsite cafeteria and fitness in our head office facilities.  If you’d like to join our team submit your information online and introduce yourself.     Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.     We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.        Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted 
Job ID
2020-19187
Job Locations CA-ON-London | CA-MB-Winnipeg | CA-ON-Toronto
Posted Date 2 weeks ago(5/21/2020 4:47 PM)
  Role Description Our Internal Audit organization is embarking on an exciting and transformational journey to meet the needs of our stakeholders.  This opportunity will be pivotal in setting the strategic direction of the team.   The Director, Internal Audit reports directly into the VP, Internal Audit and will work with senior Business leaders across the Canadian organisation to provide them with independent insights and assurance on their businesses.    The Director will lead a team of Internal Audit Professionals and will need to be a forward-thinking dynamic leader who can lead a team in evolving its service delivery model and developing the requisite skills, capabilities and culture to ensure the control environment is future-proofed.     Accountabilities: - Leading a team of auditors to deliver independent assurance on the organization’s governance, risk management, and control activities, and real time audit findings and advice on projects and change initiatives within the organization. - Thought leadership, to ensure auditors think critically in assessing the objectives and scope and identification of risks and controls for each audit. - Building relationships with senior business leaders in order to increase transparency and audit involvement in emerging projects. - Act as an independent strategic advisor to the business as part of project oversight activities to assist in mitigating risk and providing independent insight to senior stakeholders, the project steering committee and board. - Providing coaching, mentoring and elevating the development of team members. - Identify opportunities to maximize Internal Audit practice. Look beyond the everyday business for new ways of working. Drive towards the function’s vision and goals. - Responsible for contributing to special projects and assignments in response to business requests or internal audit requirements. - Seeing the bigger picture and providing constructive challenge to audit teams, to ensuring audit ratings and recommendations are appropriate and value-adding.   Qualifications and Competencies: - A recognized accounting (CPA) or auditing (CIA) designation, or a recognized actuarial, project management, analytical or risk management/compliance designation combined with a minimum of 7 years’ relevant work experience. - Strong team leadership demonstrated by: - Ability to coach and lead others through ambiguity and change - Strategically identifying and monitoring short and long-term team requirements - Experience establishing goals, measuring performance and independently coaching staff to reach career and growth opportunities; and, - Using a variety of leadership skills to create and maintain a positive environment. - Experience working on engagements where the scope goes beyond assessing processes and focuses on providing advice to senior management on specific areas of concern. - A drive for delivery and the ability to handle conflicting and changing priorities while ensuring key deliverables are met within defined time-lines. - Proven ability to build effective business relationships and work collaboratively with other functional areas. - Ability to communicate with senior internal and external stakeholders (board, executive management, audit and risk committee or similar) with different information needs, interpretations and objectives.  - Experience of solving complex problems using creative solutions where outcomes have a significant impact. - Requirement to work with minimal supervision with senior leaders and produce high quality output with little precedent.     - Experience in managing multiple projects and initiatives. - High level of independence and objectivity, ability to distinguish right from wrong.  - Demonstrated ability to influence and work effectively with teams in a complex matrix environment.  - Ability to influence others beyond the status quo. - Strong analytical capabilities, ability to produce leading edge output. - Cross functional knowledge and experience (e.g. risk, business, IT).  - Excellent communication skills, ability to deal with difficult situations and opinions diplomatically. - Knowledge of agile and other project management methodologies would be an asset. - Experience using the Lean Six Sigma approach for process improvement or having a Lean Six Sigma Certification would be an asset.   Our Story     Canada Life is a leading insurance, wealth management and benefits provider focused on improving the financial, physical and mental well-being of Canadians. For more than 170 years, individuals, families and business owners across Canada have trusted us to provide sound guidance and deliver on the promises we’ve made.     As of January 1, 2020, Great-West Life, London Life and Canada Life became one company – Canada Life, and today, we proudly serve more than 13 million customer relationships from coast to coast to coast.      Discover your opportunity….Apply today!    Canada Life offers competitive compensation, great benefits such as medical, dental, life insurance, wellness account and personal days not to mention onsite cafeteria and fitness in our head office facilities.  If you’d like to join our team submit your information online and introduce yourself.     Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.     We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.        Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted  #Ll-KK1
Job ID
2020-19184
Job Locations CA-ON-Toronto | CA-ON-London
Posted Date 2 weeks ago(5/22/2020 2:10 PM)
Role Description Data, analytics and the digital tools and technology to leverage them are transforming financial services and the insurance industry, driving new business operating models and presenting new emerging and evolving risk types. The AVP Enterprise Risk Solutions Delivery role ensures that new solutions to optimize efficiency of risk and compliance management and oversight processes are designed, delivered and integrated efficiently and effectively, and that strong adoption for improved use of data and associated insight is achieved from both a defensive and offensive risk management perspective. This is a critical leadership role for delivering benefits of the Risk and Compliance Function 3.0 Strategy to optimize efficiency of oversight processes and deliver value for the business, through effective delivery and ongoing management of advanced tools, technology and other solutions. The position is expected to facilitate delivery of solutions that will improve operational efficiencies across 3 Lines of Defence, steer strategic decision-making and work collaboratively and constructively with a wide range of business, oversight and assurance partners across the organization. The role is responsible for partnering with key stakeholders across the enterprise as well as external partners and vendors to drive all activities, including planning, and implementation of key deliverables for solutions development, testing and deployment, and for managing partnerships within the industry to ensure that new ideas and concepts are brought forward and integrated into the strategy. The role is accountable and responsible for the following primary functions across the global Risk and Compliance Function: - Solutions Design: Leading and/or partnering with others to conceive and design digital transformation and analytics advancements that will modernize the portfolio of applications and drive improvements and efficiencies in how the Corporation manages financial and nonfinancial risks (e.g., machine learning and artificial intelligence solutions) and how the Risk and Compliance Function operates (e.g., workflow; collaboration tools) - Solutions Management: Successful delivery of broad Risk and Compliance solutions (largely but not solely technology based, e.g., Governance, Risk and Compliance technology solution) and related portfolios of projects that will harmonize and automate risk management, oversight and assurance processes, enable the Corporation to operate more efficiently across the lines of defence, and drive risk-based business decisions faster and more easily - Solutions Operations: Ongoing management and central provision of specialized services for operating technology solutions - Leadership: Management of a team of direct reports and matrix relationships across all geographies to successfully implement critical Risk and Compliance initiatives, including setting priorities, planning, managing capacity and providing leadership to inspire and motivate staff to achieve objectives   Accountabilities: Solutions Design: - Provide the technical vision to shape Risk and Compliance Function digital transformation recommendations that will materially improve practices and operations - Development and management of a practical roadmap that defines an achievable plan, prioritizes and coordinates technology investments for Risk and Compliance - Development of governance policies, operating standards, procedures, training and other enablers to support implementation of technology advancements and drive alignment with new ways of working across the enterprise   Solutions Delivery: - Effective management and implementation of centralized and coordinated solutions that results in optimized technology investments across Risk and Compliance and business areas, including planning, timelines and budgets, managing issues and roadblocks to successful conclusion - Effective, collaborative, hands-on leadership of solutions delivery, including setting direction with clarity and confidence and aligning the organization (e.g., resourcing, funding, communications, training, etc.) to successfully implement and adopt solutions - Effective influencing, engagement and oversight of extended international cross functional teams of various seniority (50+ staff), and external vendors through a partnering style - Ensure appropriate reporting on progress, escalation of issues and taking action where needed to ensure proper governance by Executive Management Committees   Solutions Operations: - Design, implementation and ongoing management of activities to operationalize technology solutions including establishing business support models, defining roles and responsibilities, establishing governance requirements, and ensuring appropriate resourcing is in place within the team and stakeholder groups - Lead execution of operations that are centralized within the team - Provide centre of excellence support and advisory for productivity and collaboration across Risk and Compliance   Leadership: - Attracts and retains high caliber, global Risk talent by recognizing organizational and individual needs - Sets vision and priorities for the team with clarity and confidence, effectively managing capacity and planning activities and ensuring staff are set up for success - Influences staff in functions and business to achieve outcomes in a highly consultative and partnering manner - Continually develop the overall capability of a diverse team and accurately appraises the strengths and development areas of the team through constructive feedback - Leads by example, setting a positive tone and cultivating a constructive learning culture - Support the professional development of the team, focusing on core analytical, strategy, and communications skills, elevating the brand of the team and the individual team members     Qualifications and Competencies: - MBA or professional designation preferred - 10 years of experience leading risk or compliance teams in the financial services industry within complex business environments at a senior level (Director or above) - Track record of successfully developing and executing strategy and transformation projects in partnership with cross functional teams in various geographies that achieve intended benefits - Ability to set vision, remove roadblocks and execute through influence across all stages of a program lifecycle - Superior relationship building and communications skills across all levels of the organization - Demonstrated ability to lead high-performing, agile and resilient teams and serve as an effective change agent and champion within the broader organization - Ability to manage multiple tasks simultaneously, maintain focus and prioritize in a dynamic, fast-paced and at times ambiguous and pressurized environment - Deep knowledge and understanding of risk management matters and procedures - Deep understanding of technology concepts - Deep understanding and experience in effective program management and change management concepts - Strong quantitative and analytical skills - Strong budget management skills - Ability to operate at multiple levels simultaneously and switch across areas of responsibility without losing efficiency and decision-making capacity - Strong time and schedule management ability for self and cross-functional teams         Our Story     Canada Life is a leading insurance, wealth management and benefits provider focused on improving the financial, physical and mental well-being of Canadians. For more than 170 years, individuals, families and business owners across Canada have trusted us to provide sound guidance and deliver on the promises we’ve made.     As of January 1, 2020, Great-West Life, London Life and Canada Life became one company – Canada Life, and today, we proudly serve more than 13 million customer relationships from coast to coast to coast.      Discover your opportunity….Apply today!    Canada Life offers competitive compensation, great benefits such as medical, dental, life insurance, wellness account and personal days not to mention onsite cafeteria and fitness in our head office facilities.  If you’d like to join our team submit your information online and introduce yourself.     Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.     We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.        Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted 
Job ID
2020-19178
Job Locations CA-ON-London | CA-ON-Toronto
Posted Date 5 days ago(5/28/2020 3:48 PM)
ABOUT CANADA LIFE’S DIGITAL HUB   With Great-West Life, London Life, and Canada Life coming together as the new Canada Life. In our Digital Hub, we’re designing, coding and delivering new products for millions of Canadians. We’re changing the way a trusted institution operates by bringing design, agile, and modern web development practices to life. When you join the Digital Hub, you join a diverse and talented team of creative and technologically talented individuals working together to improve the financial, physical and mental well-being of Canadians.   ROLE DESCRIPTION   We’re looking for someone who has a track record and passion for creating and editing content that supports an ideal end-to-end customer experience. You’ll help champion and craft plain language content to support our digital channels, including websites and apps.   You’re the ideal candidate because you not only excel at developing strategic and effective UX and marketing content, you’re great at partnering and influencing key stakeholders and decision-makers on the right content approach. You seek to understand the various and sometimes contrasting needs of different stakeholders (customers, advisors, business teams, legal, compliance, marketing, etc.). Ensuring that content is accessible is an organic part of your work. And you understand the need for, and thrive on, working iteratively and collaboratively with subject matter experts and decision-makers to find the right balance between technically correct and user-friendly.    You also know what it takes to support multiple remote and co-located delivery teams with crisp, consistent and user-friendly copy.   Accountabilities: - Adapt, build on and execute end-to-end content strategy for multiple digital platforms channels? - Create and edit copy based on a project’s goals, maintaining consistency of style and voice - Work alongside key partners to understand business, regulatory and corporate requirements, and balance those with user needs - Adhere to AODA and other accessibility standards - Recommend and influence copy usage within a UX and design-thinking context - Help distill complex financial/technical content and jargon into user-friendly content with a plain language approach - Participate in customer research and apply insights to design copy that serves and delights diverse audiences - Work with various internal teams to establish priorities and secure approvals - Collaborate with UX architects, designers, animators, strategists and researchers - Contribute to the development and maintenance of governance guidelines for digital copy - Educate cross-functional partners on the role of plain language writing and content strategy throughout the product development process  - Must be willing to travel between our London, Ont. and Toronto offices (roughly two days per month but possibly more frequently in the early days) and occasional travel to Winnipeg and Montreal    Qualifications and Competencies:  - 3 years of experience in technical/UX writing, design content, or related field in digital - Excellent writing skills with an emphasis on digital writing - Strong facilitation and negotiation skills - Ability to interpret various stakeholder and user needs and translate them into compelling online copy - Strong understanding of accessibility standards - A strong listener and influencer - Curiosity and commitment to testing new ideas and innovating to drive business results - Self-motivated, organized and able to multitask and prioritize jobs to meet deadlines - Experience navigating compliance and market conduct concerns - Experience working with content management systems (especially Adobe Experience Manager), including analytics tools an asset   Our Story     Canada Life is a leading insurance, wealth management and benefits provider focused on improving the financial, physical and mental well-being of Canadians. For more than 170 years, individuals, families and business owners across Canada have trusted us to provide sound guidance and deliver on the promises we’ve made.     As of January 1, 2020, Great-West Life, London Life and Canada Life became one company – Canada Life, and today, we proudly serve more than 13 million customer relationships from coast to coast to coast.      Discover your opportunity….Apply today!    Canada Life offers competitive compensation, great benefits such as medical, dental, life insurance, wellness account and personal days not to mention onsite cafeteria and fitness in our head office facilities.  If you’d like to join our team submit your information online and introduce yourself.     Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.     We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.        Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted 
Job ID
2020-19177
Job Locations CA-ON-London
Posted Date 5 days ago(5/28/2020 8:38 AM)
This is a one year contract role.   Role Description   Reporting to the Assistant Manager, Quadrus Trust & Settlement, the Trust Accounting & Settlement Technician operates in a fast paced environment with ties to both Financial Operations and Wealth Operations.  The Trust and Settlement team is responsible for the reconciliation of individual client trust accounts and the settlement of all client trades.  As a member of the Trust and Settlement Team, the Trust Accounting & Settlement Technician role requires knowledge of the Mutual Fund industry, an understanding of Quadrus Policies and Procedures and a background in Finance / Accounting.  The incumbent must be able to work well independently with limited direction, as well as in a close knit team environment.   Accountabilities: - Processing daily settlement of Mutual Fund and / or Segregated fund trades; - Processing payment for trade settlement; - Processing redemption payments from Nominee Mutual Fund plans; - Issuing system cheques via Prolific; - Handling returned / rejected payments in a timely manner; - Corresponding with Quadrus Admin / Individual Investment Services Admin / Client Cash Management for investigation and resolution of trade related issues; - Reconcile daily bank deposit of client funded purchases; - Sorting and forwarding settlement documents to the applicable fund company for settlement; - Verifying redemption cheque details to settlement documents, then ensuring cheques are delivered as required (Canada Post, Internal Mail, hand delivered, etc); - Daily deposit slip preparation, for cheque deposits to multiple bank accounts; - Ensure accurate tracking of unfunded purchases and associated dealer required funding; - Acting as support for other Settlement Technicians as required; - Ensuring that MFDA, compliance and privacy guidelines are followed at all times; - Meeting established service standards and providing superior customer service.   Qualifications and Competencies: - Understanding of the Mutual Fund and Segregated Fund Industries; - Post secondary education, preferably with a background in Finance or Accounting; - Familiarity with MFDA rules and regulations; - Preference will be given to candidates with working knowledge of Quadrus’ business processes; - Excellent time management skills with proven ability to successfully meet multiple daily deadlines; - Strong organizational skills and keen attention to detail; - Excellent oral and written communication skills; - Ability to recognize when to escalate issues; - Professional and approachable with an emphasis on collaborative working relationships.   Our Story     Canada Life is a leading insurance, wealth management and benefits provider focused on improving the financial, physical and mental well-being of Canadians. For more than 170 years, individuals, families and business owners across Canada have trusted us to provide sound guidance and deliver on the promises we’ve made.     As of January 1, 2020, Great-West Life, London Life and Canada Life became one company – Canada Life, and today, we proudly serve more than 13 million customer relationships from coast to coast to coast.      Discover your opportunity….Apply today!    Canada Life offers competitive compensation, great benefits such as medical, dental, life insurance, wellness account and personal days not to mention onsite cafeteria and fitness in our head office facilities.  If you’d like to join our team submit your information online and introduce yourself.     Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.     We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.        Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted 
Job ID
2020-19153
Job Locations CA-ON-Toronto | CA-MB-Winnipeg | CA-ON-London
Posted Date 2 weeks ago(5/21/2020 4:48 PM)
Given the size and scope of our organization, we have the flexibility for this position to be located in the following head office locations: London, Winnipeg & Toronto   Role Description Are you looking for an IT Audit role the goes beyond ITGCs and compliance assessments?  Are you in IT Operations looking to make a difference with improvement opportunities you have identified?  If you want to expand your breadth and depth in the systems environment this is an ideal role for you.   This unique growth opportunity will provide the incumbent with broad exposure to systems, operations, and management throughout the Company, a wide variety of projects in a professional team-oriented environment, and the potential for positive impact on company processes and controls.   Reporting to the Director Information Systems Audit, the Manager, Internal Audit Systems, will be responsible for the effective management and delivery of the assigned portfolio of information systems, technology and security audits across all IT functions and lines of business for Canada Life.  This role will provide the opportunity to combine your technical, auditing and people skills to effectively advise and support the enterprise on risk related matters.    Accountabilities: - Lead information systems audits by developing and executing comprehensive risk based audit plans that consider objectives, scope, deliverables, approach, resourcing and schedule. - Simultaneously manage work on multiple client engagements of varying size, scope and complexity. - Execute assigned audit activities independently and/or managing a team/third party to the successful completion of the audit as required. - Ensure audit reports are written timely to a consistent high standard of quality. - Develop a thorough understanding of the business, risks and processes for assigned areas. - Identify emerging issues that may impact the audit plan. - Work as part of the global IS Audit team, and participate in global and multi-entity IS audits. - Provide guidance, direction and support to other functional area audit staff as required. - Collaborate with Operations audit teams on audits of significant projects by addressing various system development and implementation risks. - Provide input and recommendations to the director in developing risk based annual audit plans. - Ensure audit findings clearly articulate risk, root cause, and are documented accurately in the audit findings database. Monitor management response and manage timely follow-up for corrective action/progress. - Contributing to other practice initiatives, including but not limited to knowledge sharing, training, and practice management activities.   Qualifications and Competencies: - University degree in Business Administration, Information Technology, Computer Science, Engineering or equivalent required. - CISA, is required.  CISSP, CISM, CRISC, or CIA are also considered an asset. - 7+ years of progressive industry-specific experience is required. Experience working in a Big Four accounting firm, Financial Services Institution or in a relevant IT environment is preferred.  - Knowledge and experience in IT Engineering & Operations and Security. - In-depth hands-on technical knowledge of technical environments:  Networking, Security Infrastructure (FW, IDS/ IPS, SIEM), Mainframe, Unix, and Windows environments is an asset. - Experience in auditing current and emerging technologies and cyber related risks. - Experience in auditing “Full Stack” - hardware, software, systems, applications and processes. - Requires strong knowledge and experienced skill sets in auditing using relevant frameworks:  COBIT, ITIL, ISO 2700x, and NIST frameworks. - Knowledge and experience with Agile and Dev/Ops methodologies, and cloud applications, RPA. - Experience in using automation and data analytics tools including ACL, advanced Excel, Tableau, etc. - Strong interpersonal, leadership skills and experience developing relationships with auditees. Motivated, self-starter with a passion to learn and embracing new challenges. - Excellent verbal, presentation and written communication skills and ability to communicate at all levels of the organization. - Excellent analytical skills, and ability to problem solve and multi-task and ability to work with minimal supervision. - Proven ability to build and maintain trusted collaborative business relationships with the ability to engage and influence others. - Ability to manage multiple resources across a variety of time zones in a matrix structure. - Previous experience managing a team would be considered an asset.   Due to the high profile of a number of our clients, a Federal Government Enhanced Screening is a job requirement and this will involve fingerprinting and a credit check and will require your consent to fully participate in the process.   Our Story     Canada Life is a leading insurance, wealth management and benefits provider focused on improving the financial, physical and mental well-being of Canadians. For more than 170 years, individuals, families and business owners across Canada have trusted us to provide sound guidance and deliver on the promises we’ve made.     As of January 1, 2020, Great-West Life, London Life and Canada Life became one company – Canada Life, and today, we proudly serve more than 13 million customer relationships from coast to coast to coast.      Discover your opportunity….Apply today!    Canada Life offers competitive compensation, great benefits such as medical, dental, life insurance, wellness account and personal days not to mention onsite cafeteria and fitness in our head office facilities.  If you’d like to join our team submit your information online and introduce yourself.     Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.     We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.        Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted 
Job ID
2020-18781
Job Locations CA-MB-Winnipeg
Posted Date 3 weeks ago(5/13/2020 1:05 PM)
As we continue to grow our business, Disability Management Offices have an ongoing recruitment need to meet our service level agreements. If you are an experienced case manager or have an interest in disability management, and enjoy working in a team environment we encourage you to consider applying for our Future Opportunities. Are you looking for an environment where integrity, partnership, excellence and constant improvement are at the heart of your everyday life?  We believe in working collaboratively in a team environment to share our knowledge  with one another and  to coach and mentor our employees to support our customers.   In our organization the Case Manager will be an integral member of a client service team proactively managing assigned disability claims by evaluating medical information and job duties, developing case management and return to employment plans during periods of disability. The Case Manager is also responsible for delivering timely, professional and responsive service to our clients and their employees.    We offer an extensive training program to provide you all the necessary tools to be successful in this position. By joining our Disability Insurance Management team, you will evolve in an environment where these values are present and you will also benefit from many advantages, such as:  - 37.5 hours per week with a flexible schedule-ability to work from home 2 days/week - Paid Training - Paid Personal Days - Excellent benefits and wellness spending plan - Pension plan - Life Insurance Plans - Paid Vacation - Share Ownership Program - Competitive salary based on experience - Bonus structure - Education Reimbursement $2,000 (annually) - Career Opportunity Advancement - Our Disability Management offices are centrally located with easy access to public transportation.   Accountabilities: - Responsible for the proactive management of assigned disability claims (STD, LTD and Life Waiver) by determining the length of disability through an evaluation of medical information and job duties - Evaluate the extent of the disability by interviewing or writing to the applicant, the employer, physicians and other medical service providers, and manage the disability file by continuously evaluating all additional medical information; - Write letters to inform all affected parties of decisions regarding disability cases; - Implement return-to-work programs and negotiate with the employer; - Evaluate health care coordination programs and rehabilitation programs to ensure they have positive effects; - Adhere to service level agreements associated with policy holder claims; - Respond to all telephone inquiries made by the applicant, physicians, lawyers, regarding the assessment of the claims.    Qualifications and Competencies: - Holds a bachelor's degree or college diploma in an appropriate discipline and/or the equivalent relevant professional experience; - Excellent Listening skills - Delivery of timely, professional and responsive service to clients and their employees. - Strong planning, organizational and multi-tasking skills; - Analytical and demonstrated ability to solve complex problems and make decisions, at times with limited information; - Ability to work with ambiguity to meet tight deadlines; - Strong professional communication skills (both written and verbal); - Strong interest in customer service and interaction with policy holders; - Demonstrated ability and flexibility to work with multiple stakeholders to resolve a claim; - Ability to work in a team environment and independently; - Knowledge of the medical field (asset) - Experience in dealing with Mental Health Claims (asset) Our Story     Canada Life is a leading insurance, wealth management and benefits provider focused on improving the financial, physical and mental well-being of Canadians. For more than 170 years, individuals, families and business owners across Canada have trusted us to provide sound guidance and deliver on the promises we’ve made.     As of January 1, 2020, Great-West Life, London Life and Canada Life became one company – Canada Life, and today, we proudly serve more than 13 million customer relationships from coast to coast to coast.       Discover your opportunity….Apply today!    Canada Life offers competitive compensation, great benefits such as medical, dental, life insurance, wellness account and personal days not to mention onsite cafeteria and fitness in our head office facilities.  If you’d like to join our team submit your information online and introduce yourself.     Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.     We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.        Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted 
Job ID
2019-18729
Job Locations CA-BC-Langley | CA-BC-Surrey | CA-BC-Delta | CA-BC-Maple Ridge | CA-BC-White Rock | CA-BC-Abbotsford | CA-BC-Mission | CA-BC-Port Coquitlam | CA-BC-Burnaby
Posted Date 4 weeks ago(5/7/2020 3:45 PM)
As we continue to grow our business, Disability Management Offices have an ongoing recruitment need to meet our service level agreements. If you are an experienced case manager or have an interest in disability management, and enjoy working in a team environment we encourage you to consider applying for our Future Opportunities. Are you looking for an environment where integrity, partnership, excellence and constant improvement are at the heart of your everyday life?  We believe in working collaboratively in a team environment to share our knowledge  with one another and  to coach and mentor our employees to support our customers.   In our organization the Case Manager will be an integral member of a client service team proactively managing assigned disability claims by evaluating medical information and job duties, developing case management and return to employment plans during periods of disability. The Case Manager is also responsible for delivering timely, professional and responsive service to our clients and their employees.    We offer an extensive training program to provide you all the necessary tools to be successful in this position. By joining our Disability Insurance Management team, you will evolve in an environment where these values are present and you will also benefit from many advantages, such as:  - 37.5 hours per week with a flexible schedule-ability to work from home 2 days/week - Paid Training - Paid Personal Days - Excellent benefits and wellness spending plan - Pension plan - Life Insurance Plans - Paid Vacation - Share Ownership Program - Competitive salary based on experience - Bonus structure - Education Reimbursement $2,000 (annually) - Career Opportunity Advancement - Our Disability Management offices are centrally located with easy access to public transportation.   Accountabilities: - Responsible for the proactive management of assigned disability claims (STD, LTD and Life Waiver) by determining the length of disability through an evaluation of medical information and job duties - Evaluate the extent of the disability by interviewing or writing to the applicant, the employer, physicians and other medical service providers, and manage the disability file by continuously evaluating all additional medical information; - Write letters to inform all affected parties of decisions regarding disability cases; - Implement return-to-work programs and negotiate with the employer; - Evaluate health care coordination programs and rehabilitation programs to ensure they have positive effects; - Adhere to service level agreements associated with policy holder claims; - Respond to all telephone inquiries made by the applicant, physicians, lawyers, regarding the assessment of the claims.    Qualifications and Competencies: - Holds a bachelor's degree or college diploma in an appropriate discipline and/or the equivalent relevant professional experience; - Excellent Listening skills - Delivery of timely, professional and responsive service to clients and their employees. - Strong planning, organizational and multi-tasking skills; - Analytical and demonstrated ability to solve complex problems and make decisions, at times with limited information; - Ability to work with ambiguity to meet tight deadlines; - Strong professional communication skills (both written and verbal); - Strong interest in customer service and interaction with policy holders; - Demonstrated ability and flexibility to work with multiple stakeholders to resolve a claim; - Ability to work in a team environment and independently; - Knowledge of the medical field (asset) - Experience in dealing with Mental Health Claims (asset) Our Story     Canada Life is a leading insurance, wealth management and benefits provider focused on improving the financial, physical and mental well-being of Canadians. For more than 170 years, individuals, families and business owners across Canada have trusted us to provide sound guidance and deliver on the promises we’ve made.     As of January 1, 2020, Great-West Life, London Life and Canada Life became one company – Canada Life, and today, we proudly serve more than 13 million customer relationships from coast to coast to coast.       Discover your opportunity….Apply today!    Canada Life offers competitive compensation, great benefits such as medical, dental, life insurance, wellness account and personal days not to mention onsite cafeteria and fitness in our head office facilities.  If you’d like to join our team submit your information online and introduce yourself.     Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.     We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.        Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted 
Job ID
2019-18728
Job Locations CA-ON-Pickering
Posted Date 4 days ago(5/29/2020 9:11 AM)
Our Story   We are proud to announce that Canada Life will become our company brand under which our three companies service – Great West Life, London Life, and Canada Life.     Together, Great-West Life, London Life and Canada Life have been in the business of keeping promises for over a century. The new Canada Life brand combines the strengths of all three – so we can better deliver on our purpose: To improve the financial, physical and mental well-being of Canadians.   We are excited about this journey. To find out more about our story, click here   As we continue to grow our business, Disability Management Offices have an ongoing recruitment need to meet our service level agreements. If you are an experienced case manager or have an interest in disability management, and enjoy working in a team environment we encourage you to consider applying!   Are you looking for an environment where integrity, partnership, excellence and constant improvement are at the heart of your everyday life?  We believe in working collaboratively in a team environment to share our knowledge  with one another and  to coach and mentor our employees to support our customers.   In our organization the Case Manager will be an integral member of a client service team proactively managing assigned disability claims by evaluating medical information and job duties, developing case management and return to employment plans during periods of disability. The Case Manager is also responsible for delivering timely, professional and responsive service to our clients and their employees.    We offer an extensive training program to provide you all the necessary tools to be successful in this position. By joining our Disability Insurance Management team, you will evolve in an environment where these values are present and you will also benefit from many advantages, such as:  - 37.5 hours per week with a flexible schedule-ability to work from home 2 days/week - Paid Training - Paid Personal Days - Excellent benefits and wellness spending plan - Pension plan - Life Insurance Plans - Paid Vacation - Share Ownership Program - Competitive salary based on experience - Bonus structure - Education Reimbursement $2,000 (annually) - Career Opportunity Advancement - Our Disability Management offices are centrally located with easy access to public transportation.   Accountabilities: - Responsible for the proactive management of assigned disability claims (STD, LTD and Life Waiver) by determining the length of disability through an evaluation of medical information and job duties - Evaluate the extent of the disability by interviewing or writing to the applicant, the employer, physicians and other medical service providers, and manage the disability file by continuously evaluating all additional medical information; - Write letters to inform all affected parties of decisions regarding disability cases; - Implement return-to-work programs and negotiate with the employer; - Evaluate health care coordination programs and rehabilitation programs to ensure they have positive effects; - Adhere to service level agreements associated with policy holder claims; - Respond to all telephone inquiries made by the applicant, physicians, lawyers, regarding the assessment of the claims.    Qualifications and Competencies: - Holds a bachelor's degree or college diploma in an appropriate discipline and/or the equivalent relevant professional experience; - Excellent Listening skills - Delivery of timely, professional and responsive service to clients and their employees. - Strong planning, organizational and multi-tasking skills; - Analytical and demonstrated ability to solve complex problems and make decisions, at times with limited information; - Ability to work with ambiguity to meet tight deadlines; - Strong professional communication skills (both written and verbal); - Strong interest in customer service and interaction with policy holders; - Demonstrated ability and flexibility to work with multiple stakeholders to resolve a claim; - Ability to work in a team environment and independently; - Knowledge of the medical field (asset) - Experience in dealing with Mental Health Claims (asset) Discover your opportunity…. Apply today!   Great-West Life offers competitive compensation, great benefits such as medical, dental, life insurance, wellness account and personal days. If you’d like to join our team submit your information online and introduce yourself.   Together Great-West Life, London Life and Canada Life serve the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.   We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.     Great-West Lifeco would like to thank all applicants, however only those who qualify for an interview will be contacted.
Job ID
2019-18661