Current Career Opportunities

The Assistant Manager, Finance Operations (1 year contract), is a leader and a key financial resource for the Member Health and Ability team. The incumbent will be responsible for the development of financial models that will provide the basis of the expense budget and other financial initiatives. The financial information and analysis provided will enable the Life and Disability, Health and Dental, and Group Financial Management senior management team to manage the various aspects of the business. The incumbent will also be responsible for the oversight of the calculation accuracy assurance program. What you will do: - Live our values of integrity, partnership, excellence and continuous improvement. - Coordinate and manage the annual expense budget process including development and maintenance of budget models and assumptions, volume projections and expense targets. - Oversee the reporting and analysis of expense variances and re-projections on a monthly basis.   - Assist in responding to questions related to new and large group plans by providing cost analysis and staffing analysis. - Develop and provide analysis on financial initiatives of interest to senior management. - Determine and achieve team goals and support team with their goals and objectives (including staff performance and recruitment). - Lead the calculation accuracy assurance team to provide confidence in disability calculations across the field offices. - Oversee the expense analyst team identifying expense saving opportunities. - Oversee the group health and dental reporting team in delivering timely and accurate information to assist senior leadership in decision making.   What you will bring: - 4+ years of experience and a professional accounting designation (CPA ideal) - Strong analytical, problem solving and decision making skills. - Proficiency in MS Excel and MS Word; proficiency in MS Access an asset. - Proven leadership abilities. - Strong interpersonal and team player skills. - Well-developed oral and written communication skills. - Knowledge of Group Insurance, Group Health and Dental, and Group Disability processes and systems would be a definite asset.  Be your best at Canada Life- Apply today!   Being a part of Canada Life means you have a voice. This is a place where your unique background, perspectives and talents are valued, and shape our future success.   You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.   Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.    Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.       We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.     It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Canada Life policies. To request a reasonable accommodation in the application process, contact talentacquisitioncanada@canadalife.com.     Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted.    #LI-Hybrid

As a Lead, Application Security within the Canada Life Information Security Department, you will be responsible for the security posture of the products your team supports. You will grow your team through hiring, develop the team through coaching, act as a technical escalation point, and ultimately guide the team through critical decisions that always prioritize our customers.   What you will do: • Act as a subject matter expert and provide consulting on-demand for various initiatives. • Manage the daily operations and projects for a team of Application Security Engineers and Analysts. • Monitor key performance indicator (KPI) metrics, track program and employee performance, and provide reporting to senior management on a regular cadence. • Collaborate with product and development teams to ensure the adoption of Secure Software Development Lifecycle (SSDLC) best practices across the organization.   What you will bring:   • Experience leading, managing, and developing high performance teams. • Experience within an Application Security, software security team, or similar operating environment. • Excellent written communication skills, with a focus on translating technically complex issues into simple, easy to understand concepts. • Ability to think offensively like a hacker and defensively by evaluating applications and architecture. • Read and write multiple programming languages. Java, C#, JavaScript, Apex, and Python are highly valued, but others will help too. • Demonstrated knowledge of security best practices, principles, and common frameworks, such as: OWASP, NIST, ISO, SOC, etc. • Prior experience in implementing and integrating tools for SAST, SCA, DAST, IAST, ASPM, WAF, RASP, Fuzzing, Bug Bounty, etc.   Given the size and scope of our organization, we have the flexibility for this position to be located in the following head office locations: Toronto, London, Winnipeg.    Be your best at Canada Life- Apply today!   Being a part of Canada Life means you have a voice. This is a place where your unique background, perspectives and talents are valued, and shape our future success.   You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.   Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.    Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.       We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.     It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Canada Life policies. To request a reasonable accommodation in the application process, contact talentacquisitioncanada@canadalife.com.     Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted.    #LI-Hybrid

We are looking for a Manager, Technology Audit.   Reporting to the Director of Technology Audit, the Manager, Technology Audit, will be responsible for leading the annual ICOFR programme (ITGCs review) and effective management and delivery of the assigned portfolio of technology engagements across all IT functions and lines of business for Canada Life. This includes the responsibility for helping to develop and mature the Internal Audit data analytics practice through embedding and continuously improving data analytics within the audits executed as part of the annual audit plan. This role will provide the opportunity to combine your technical, auditing, data analytics and people skills to effectively advise and support the enterprise on risk related matters.  What you will do  - Lead information systems audits and ICOFR by developing and executing comprehensive risk-based audit plans that consider objectives, scope, deliverables, approach, resourcing, and schedule - Simultaneously manage work on multiple client engagements of varying size, scope, and complexity - Execute assigned audit activities independently and/or managing a team of 2-5 auditors to the successful completion of the audit as required - Identify and execute data analytics best practice opportunities to enhance the audit process - Confirm observations and recommendations with management - Assist in the development of continuous auditing and risk monitoring solutions - Ensure audit reports are written in a timely manner to a consistent high standard of quality - Develop a thorough understanding of the business, risks, and processes for assigned areas - Identify emerging issues that may impact the audit plan - Work as part of the global Technology Audit team, and participate in global and multi-entity technology audits - Provide guidance, direction and support to other functional area audit staff as required - Collaborate with Operations audit teams on audits of significant projects by addressing various system development and implementation risks - Provide input and recommendations to senior audit leadership in developing risk based annual audit plans - Ensure audit findings clearly articulate risk, root cause, and are documented accurately in the audit findings database. Monitor management response and timely manage follow-up for corrective action/progress - Contribute to other practice initiatives, including but not limited to knowledge sharing, training, and practice management activities What you will bring  - University/college degree in Business Administration, Information Technology, Computer Science, Engineering or equivalent required. - CISA is required.  CISSP, CISM, CRISC, or CIA are also considered an asset. - 7+ years of progressive industry-specific experience is required. Experience working in a Big Four accounting firm, Financial Services Institution or in a relevant IT environment is preferred - Experience in auditing current and emerging technologies and risks - Experience in auditing “Full Stack” - hardware, software, systems, applications, and processes - Requires strong knowledge and experienced skill sets in auditing using relevant frameworks:  COBIT, ITIL, ISO 2700x, and NIST frameworks. - Knowledge and experience with Agile and Dev/Ops methodologies, and cloud applications, RPA - Experience in using automation and data analytics tools including ACL, Power Query, advanced Excel, Power BI, etc. - Experience in using of programming languages such as Python, R, SQL would be considered an asset - Strong interpersonal, leadership skills and experience developing relationships with auditees. Motivated, self-starter with a passion to learn and embracing new challenges. - Excellent verbal, presentation and written communication skills and ability to communicate at all levels of the organization - Excellent analytical skills, ability to problem solve and multi-task, and ability to work with minimal supervision  - Proven ability to build and maintain trusted collaborative business relationships with the ability to engage and influence others - Ability to manage multiple resources across a variety of time zones in a matrix structure - Previous experience managing a team would be considered an asset Given the size and scope of our organization, we have the flexibility for this position to be located in the following head office locations: Toronto, London, Winnipeg.  Be your best at Great-West Lifeco and Canada Life - Apply today!    Great-West Lifeco Inc. is a leading international financial services holding company headquartered in Canada with interests in life insurance, health insurance, retirement and investment services, asset management, and reinsurance businesses. It operates in Canada, the United States, and Europe under the brands: Canada Life, Canada Life Germany, Canada Life UK, Canada Life Reinsurance, Empower Retirement, Putnam Investments and Irish Life.   In Canada, Great-West Lifeco operates under the Canada Life brand, offering a broad portfolio of financial and benefit plan solutions and serves the financial security needs of more than 12 million customers. Globally our combined companies have approximately 24,500 employees, 205,000 advisor relationships, and thousands of distribution partners – all serving more than 30 million customer relationships across these regions.   Being a part of our organization means you have a voice. This is a place where your unique background, perspectives and talents are valued, and shape our future success.   You can be your best here. You are part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.     We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.     It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Canada Life policies. To request a reasonable accommodation in the application process, contact talentacquisitioncanada@canadalife.com.     We would like to thank all applicants, however only those who qualify for an interview will be contacted.     #LI-Hybrid #IND

We are looking for a Senior Software Developer - Customer focused culture to deepen client relationships, work with other team members, such as Architects, developers, business analysts, QA Testers, and the operations team in troubleshooting support activities. - Help with proofs of concept, new functionalities to get the most out of the ServiceNow modules for the business. - Extract and maximise business value by providing solutions leveraging out of box that best fit the business requirement. What you will do - Design, develop and implement enhancements/fixes within ServiceNow by Adhering to ServiceNow best practices. - Strong knowledge in ServiceNow development using most of the ServiceNow tools and features such as Business Rule, Script Include, Client Scripts, UI Policies, AJAX, Glide Scripting, Java Scripting, Angular JS, Widgets, Workflow, Catalog Development, UI Page, UI Scripts, UI Action, Inbound Action, Notifications, REST & SOAP APIs, Workflow, Flow Designer, Script Actions. - Ensure enhancement deployment as per conceptual design documentation and architecture. - Collaborate with various IT and business groups to ensure deployed solutions meet all agreed criteria. - Develop clear technical/process documentation. - Configure integrations with various ServiceNow integration methods, such as web services, REST, SOAP, Data Sources, LDAP servers, and import set. - Proactive, responsive, and focused on potential future requirements/issues - Recover quickly when there are deployment issues and perform lessons learnt session to peers. - Troubleshoot and resolve any potential issues, and work with ServiceNow support team for resolution. - Transfer knowledge and provide coaching to employees ensuring the effective utilization of ServiceNow. What you will bring   Technical and Industry Experience: - 5+ years experience as an administrator for ServiceNow platform - 5+ years experience as a ServiceNow Developer - 5+ years experience using web services integration in ServiceNow (REST/ SOAP) - Actively worked on ServiceNow upgrade and created ATF’s - Experience with Employee Center, Integration Hub, Virtual Agent, ITSM, CMDB, ITAM, APM, SIR, ITOM, IRM applications desirable Given the size and scope of our organization, we have the flexibility for this position to be located in the following head office locations: Toronto, London, Winnipeg.    Be your best at Canada Life- Apply today!   Being a part of Canada Life means you have a voice. This is a place where your unique background, perspectives and talents are valued, and shape our future success.   You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.   Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.    Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.       We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.     It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Canada Life policies. To request a reasonable accommodation in the application process, contact talentacquisitioncanada@canadalife.com.     Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted.    #LI-Hybrid

We are looking for an Associate Manager, Internal Audit to join our highly performing team   It’s an exciting time to join Internal Audit at Canada Life.  Our business is evolving, which means our team needs to as well.  We are re-defining the stakeholder experience and the vision to provide insights to our business partners beyond assurance, and as such we need dynamic leaders to drive this evolution.    What you will do    Reporting to the Manager of Internal Audit, the Associate Manager will support the achievement of Internal Audit’s vision to provide bold insights for a company that delivers on its promises to customers, by: - Under the direction of an engagement supervisor, lead and oversee auditors in performing audit planning, test program development, execution, and reporting, including: - Identifying risk and assessing control adequacy - Recommending appropriate strategies to optimize risks, benefits, and quality - Managing budgets for assigned audits and communicating status - Developing high-quality reports and presentations suitable for a range of stakeholders - Performing data analytics by defining problem statements, identifying relevant datasets, and leveraging data analytics tools available to derive insights - Demonstrating strong working knowledge of and compliance with internal audit methodology - Delivering on-the-job coaching and feedback to develop auditors - Leading and/or reviewing testing of financial controls and engagements that support our external audits - Contributing to annual risk-based audit planning through research and risk assessment - Supporting the Findings Follow-up and Closure process by reviewing remediation and liaising with business stakeholders - Leading and/or participating in professional practice and improvement initiatives - Cultivating business relationships and work collaboratively with other functional areas - Creating and maintaining a positive work environment - Seeking learning and development opportunities in line with organizational needs and personal aspirations. What you will bring  - Strong working knowledge of governance, risk, control frameworks and audit methodologies - Strong project management skills demonstrated by ability to complete multiple projects with competing priorities while meeting deadlines - Effective communication skills, both verbal and written, including experience delivering difficult messages and drafting formal audit reports - Self-motivation with a passion to learn and embrace new challenges - Strong analytical skills and ability to apply audit concepts in various functional areas - Experience with Excel and data analytics tools Required Qualifications and Competencies - University degree in Business Administration, Accounting, Finance, or another related field - 5+ years audit experience - A recognized accounting or audit designation (e.g., CPA, CIA, CISA) Given the size and scope of our organization, we have the flexibility for this position to be located in the following head office locations: Toronto, London, Winnipeg.   Be your best at Canada Life- Apply today!   Being a part of Canada Life means you have a voice. This is a place where your unique background, perspectives and talents are valued, and shape our future success.   You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.   Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.    Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.       We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.     It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Canada Life policies. To request a reasonable accommodation in the application process, contact talentacquisitioncanada@canadalife.com.   Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted     #LI-Hybrid #IND

We are looking for a Manager, Internal Audit.   It’s an exciting time to join Internal Audit at Canada Life.  Our business is evolving, which means our team needs to as well.  We are re-defining the stakeholder experience and the vision to provide insights to our business partners beyond assurance, and as such we need dynamic leaders to drive this evolution.    Role Description:   Reporting to Internal Audit Director, the successful candidate, will be responsible for effective management and delivery of a portfolio of internal audit engagements.  As the Manager, you will co-develop the audit plan through participation in risk assessment and ongoing monitoring activities, adjusting as required to meet the evolving needs of the organization and Audit Committee.   You will lead a team of Audit Professionals in developing and executing detailed audit plans that identify and assess risk, evaluate internal controls, identify improvement opportunities and work with business partners to ensure appropriate risk mitigation. In addition, you will be responsible for communicating findings to management, coaching, and developing audit staff and cultivating business relationships. As part of a team committed to innovation and continuous improvement, you will take part in establishing new ways of working and support delivery of internal process improvement initiatives.    What you will bring   A proven track record applying the following capabilities and behaviors to deliver insights and develop high-performing teams:   Strong leadership capabilities, including demonstrated ability to: - Motivate and lead people by communicating a clear vision, establishing goals, measuring performance, and providing constructive feedback with encouragement - Enable change by understanding and communicating the reasons for change, while maintaining a positive tone and engaging team members to provide support - Encourage innovation and continuous improvement by empowering the team and encouraging open dialogue and feedback - Models effective verbal and written communication behaviors - Develop meaningful and mutually beneficial relationships with business partners, team members and other stakeholders, and identify opportunities for collaboration Strong working knowledge of governance, risk, control frameworks and audit methodologies, including demonstrated ability to: - Evaluate Management's risk-taking posture and awareness of the risks associated with their area - Apply knowledge of internal audit methodology, and drive adherence to guidance to ensure quality - Challenge processes and procedures to reflect governance best practice  Effective engagement delivery practices, including demonstrated ability to: - Lead a portfolio of audits ranging in size and complexity, while meeting milestones and quality standards - Perform risk assessments to conduct the appropriate type of engagement (assurance vs advisory) based on the risk assessment and business need - Coordinate with the audit client on the audit's approach, objectives, and scope - Evaluate audit evidence quality and sufficiency in support of findings - Draft the audit report including alignment with management on appropriateness of action plans and timelines for remediation activities - Communicate the results of audit work to specified standards, and use frequent communication and to ensure timely validation and remediation by Management Data, benchmarking, and visualization, including demonstrated ability to: - Identify and utilize high-quality internal and external risk and compliance data sources, benchmarking, and market insights for use in projects, risk assessments and audit testing to maximize coverage and improve audit observations. - Leverage data and visualizations to report on results and craft compelling messages Required Qualifications and Competencies: - University degree in Business Administration, Accounting, Finance, Risk Management, or another related field - 7+ years progressive professional experience - A recognized accounting or audit designation (e.g., CPA, CIA) Other: - Experience working in Financial Institutions, including insurance, wealth management, and investment would be an asset   Given the size and scope of our organization, we have the flexibility for this position to be located in the following head office locations: Toronto, London, Winnipeg.    Be your best at Canada Life- Apply today!   Being a part of Canada Life means you have a voice. This is a place where your unique background, perspectives and talents are valued, and shape our future success.   You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.   Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.     Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.       We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.     It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Canada Life policies. To request a reasonable accommodation in the application process, contact talentacquisitioncanada@canadalife.com.     Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted   #LI-Hybrid #IND

Reporting to Assistant Manager, Commission, this permanent full-time position is suited for an individual who is a quick learner, good with numbers, organized with excellent multi-tasking and time management skills,  strong attention to detail, and thrives in a fast-paced environment.   You will work closely with all members of Contracts & Compensation department, as well as the New Business, Policy Change and Wealth Operations.    What you will do  - Conduct investigation of commissions for all Canada Life products including Life, Health, and Investment policies. - Process commission adjustment payments for contractual and non-contractual changes for all Life, Health, and Investment Inforce Business. - Respond to commission or compensation related inquiries from external/internal client. - Process Agent of Record change as per process guidelines on various product system. - Send information electronically to clients on a secure platform/process while complying Canada Life privacy guidelines. - Handle electronic filing of information to be maintained in various contract files for advisors and shared drives within the department. - Ad-hoc projects assigned by leader. - Provide other administrative tasks as required.   What you will bring  - College diploma or University degree (Business Administration program). - One year of insurance or industry related experience. - Strong analytical ability, problem solving and organizational skills. - Quick leaner with strong attention to detail accompanied by excellent accuracy. - Customer service oriented, demonstrated initiative and problem-solving skill. - Strong organizational skill – multi-task and prioritize high volume work while managing deadlines. - Technically savvy and proficient in using Microsoft Office products including Excel and Word. - Excellent verbal and written communication skills. Communication in French would be an asset. - Product knowledge and use of various admin systems would be an asset (TSO, Investment Center, INGENIUM, Unitrax, Siebel and FASAT). - Strong adaptability to change.  Given the size and scope of our organization, we have the flexibility for this position to be located in the following head office locations: Toronto, London, Winnipeg.    Be your best at Canada Life- Apply today!   Being a part of Canada Life means you have a voice. This is a place whereyour unique background, perspectives and talents are valued, and shape our future success.   You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.   Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.    Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.       We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.           Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted.    #LI-Hybrid

As one of Canada’s leading financial services companies, we take pride in making disciplined, purposeful long-term investments that support growth in the Canadian economy while helping Canadians reach their financial goals while putting the customer at the center of what we do. We are looking for candidates that exemplify this and can demonstrate it in their work to support our Investments division.   The Canadian Investment operations manage over $61 billion of assets in the Company’s consolidated general funds and over $92 billion of segregated fund assets.    At Canada Life, the customer is at the centre of what we do. We are looking for candidates that exemplify this and can demonstrate it in their work.   Our Investment Technology team who provides technology solutions to our Investments division, is looking for a Sr. QA Specialist in Winnipeg/London/Toronto. Reporting to the Manager – Quality Assurance Services, the successful candidate will have a proven track record in leading quality assurance activities for complex integrated among existing and new systems with legacy and emergent technologies.   Position Overview   As a Sr. QA Specialist, you will work closely with various IT practitioners, business leaders, and third-party vendors to define, manage, and monitor the overall application validation and verification activities.  This role provides the opportunity to leverage strong conceptual level thinking ability and leadership skills as an individual contributor and leader of others.     Accountabilities   - Contributes to the development of the project deliverables, with respect to definition of project scope, estimates for QA tasks, identification of stakeholders, approach, methodology, communication plan, QA resourcing and schedule. - Gains clear understanding of business problems/opportunities and the solution to define and document detailed test strategy. - Works closely with Business System Analyst and Business team members to ensure adequate testing by contributing to test plans, identification of test situations and test cases, execution of test plan and verification that test results meet business expectations. - Gains clear understanding of Business Requirements and Complex Integration Specifications to define and develop test plan/test cases. - Execute test cases in Investment COTS applications, Web Applications, Integration Layers, Down Stream/Up Stream Applications. - Lead and manage QA activities including test leadership, test coordination with various teams, managing testing environments, defect management. - Identifies, escalates and contributes to the resolution of project issues and mitigation of project risks. - Supports project implementation by leading/coordinating project implementation activities including verification that system is performing as expected and providing support during project Warranty Period. - Contributes to the development and enhancement of Investment Technology QA team by knowledge sharing and contributing to best practices, tools and techniques.    Qualifications and Competencies - Post-secondary degree in a related discipline (Computer Science, Commerce, Business Administration, Management Information Systems, etc), or an equivalent combination of post-secondary education, training and experience. - Minimum of 10 years of relevant experience - Proven experience with quality assurance / quality control methodologies, quality assurance tools, IS compliance standards and capability maturity models. - Experience working as a Sr. QA Engineer/QA Lead/Test Lead on complex, strategic assignments with significant budget, effort and business impact. - Strong customer service focus and the ability to manage stakeholder relationships and provide excellent leaderships skills. - Experience in leading user acceptance testing for a complex project. - Strong experience in ETL testing and Integration testing. - Understanding of data mapping and data flow between source and target systems. - Experience in validating source and target files based on the data specification. - Strong experience in data analysis. - Experience writing advanced SQL queries for testing. - Hands on test automation experience in writing/maintaining java/python scripts beyond record/playback - Strong written and verbal communication skills including the ability to communicate effectively to a non-technical audience. - Strong interpersonal skills and the ability to work effectively in a team environment. - Creative and strong problem-solving skills. Desirable - Previous experience in the Financial Services industry in an investment area. - Experience in Accessibility testing. Given the size and scope of our organization, we have the flexibility for this position to be located in the following head office locations: Toronto, London, Winnipeg.    Be your best at Canada Life- Apply today!   Being a part of Canada Life means you have a voice. This is a place where your unique background, perspectives and talents are valued, and shape our future success.   You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.   Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.    Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.       We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.     It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Canada Life policies. To request a reasonable accommodation in the application process, contact talentacquisitioncanada@canadalife.com.     Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted.    #LI-Hybrid

We are looking for Claims Processors   If you want to be rewarded for individual performance and contributions, Canada Life offers you the opportunity to begin an enriching and challenging career with our claims processor team.  You will be supported and rewarded for achieving clear individual and team objectives.   The Claims Processor is responsible for reviewing and entering health and dental benefit claim forms and receipts that have been submitted by our plan members. If you want to be rewarded for individual performance and contributions, Canada Life offers you the opportunity to begin an enriching and challenging career with our team.    What you will do  - You gain satisfaction from doing your work accurately - You feel comfortable working independently - You thrive in working towards clear quality & productivity goals - You enjoy work that requires attention to detail & process - You feel comfortable working at a computer for extended periods - You are willing to learn new information on an ongoing basis - You can deal with frequent changes - You are comfortable asking for help when needed  What you will bring  - Excellent keyboarding skills - Good reading comprehension - Basic PC computer & Microsoft Office skills - A minimum of 1 year of cumulative work experience - A high school diploma - Ability to excel within a Purpose/Vision driven environment - Successful candidates will be required to participate in the Federal Government Enhanced Screening process  Given the size and scope of our organization, we have the flexibility for this position to be located in the following head office locations: Winnipeg, Regina     Be your best at Canada Life- Apply today!   Being a part of Canada Life means you have a voice. This is a place where your unique background, perspectives and talents are valued, and shape our future success.   You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.   Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.    Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.       We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.     It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Canada Life policies. To request a reasonable accommodation in the application process, contact talentacquisitioncanada@canadalife.com.     Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted.    #LI-Hybrid

We are looking for a Disability Claims Administrator in Langley, BC.   The Disability Claims Administrator is the expert on, and has responsability for, the financial aspect of the disability claims process. This includes all aspects of the benefit calculation and payment. DCAs are responsible for issuing payments accurately and on time for all the claims handled by their team. In addition, the DCA is required to support the Case Managers on the team by preparing their STD and LTD claims, handling phone inquires, and requesting information from claimants, clients and medical professionals. As well, the DCA handles an assigned caseload of STD and LTD claims.   What you will do  - For new claims, complete the financial information including the initial benefit calculation, the DLR and waiver reserve set up. - Calculate and issue long-term disability benefit payments. - Perform simple and complex LTD benefit calculations including inflation protection, cost of living increases, rehabilitation and partial period calculations in accordance with contractual provisions. - Perform Under/overpayment calculations; follow up for repayment; processing BEN refunds and adjustments - Explain benefit calculations and payments, including tax issues to customers over the phone or in writing - Follow-up CPP - For maintenance of long-term disability claims, request and assess medical updates, verify other income calculations and follow ups as required - Other administrative and financial duties in support of claims teams as required - Handling data verification and exception reports to resolve system discrepancies.   What you will bring  - Post-secondary education with a strong financial background or equivalent related experience; - Excellent mathematical and analytical skills; - Demonstrated organizational and time management skills; - Excellent oral and written communication skills (French and English) - Team player with demonstrated customer service skills; - Proficient in using Microsoft (Outlook, Word, Excel) and possess the aptitude for learning additional industry-related software; - Critical thinking and problem-solving abilities; - Ability to remain flexible, work as part of a team as well as independently - Bilingual (French and English) considered an asset   Be your best at Canada Life- Apply today!   Being a part of Canada Life means you have a voice. This is a place where your unique background, perspectives and talents are valued, and shape our future success.   You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.   Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.    Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.       We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.     It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Canada Life policies. To request a reasonable accommodation in the application process, contact talentacquisitioncanada@canadalife.com.     Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted.    #LI-Hybrid  

The Senior Service Consultant is a client-facing service position requiring a high degree of group insurance knowledge, superior organizational skills, and internal/external customer service abilities.  The SSC must be able to reach independent judgements and/or decisions on each of the main duties and responsibilities with minimal supervision.  This level would have a caseload assignment of Major Group life and health accounts with a high rating of case complexity, partnering with Specialist Advisors and Consultants.  What you will do: - Maintain direct contact with clients/consultant, proactively planning client meetings to ensure regular connections are made - Attend and present at finalist meetings - Assist with claims escalations, consulting with Account Executives and Head Office contacts across various internal departments - Handle premium billing related to terminations, new employee additions, wage/salary changes, etc - Manage general administration inquiries from clients, excess insurance and medical evidence requirements, ex-gratia/cost-plus requests, and Legislative changes - Provide interpretation and revision of contract wording (collective agreement requirements, specialized plans, etc.) - Handle incoming complex amendment requests from clients/ advisors - Meet with plan administrators/advisors to explain administrative and claims procedures - Prepare and conduct employee meetings to review plan details - Special projects and/or research assignments - Mentorship and knowledge transfer with peers   What you will bring: - 5+ years’ experience in the Health Benefits industry, working with large clients - Preference will be given to applicants who have completed the Group Health and Life primer course and/or CEBS courses for the GBA designation - Highly adaptable, driven to be the best, and proven initiative - Excellent written and oral communication - Bilingualism is an asset - Strong customer service orientation - Ability to work independently and set priorities - Ability to solve problems and research information to determine appropriate decisions - Effective delegation and follow up skills - Project management skills - A valid driver’s license is required and automotive transportation    Be your best at Canada Life- Apply today!   Being a part of Canada Life means you have a voice. This is a place where your unique background, perspectives and talents are valued, and shape our future success.   You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.   Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.    Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.       We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.     It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Canada Life policies. To request a reasonable accommodation in the application process, contact talentacquisitioncanada@canadalife.com.     Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted.    #LI-Hybrid      

The Complaint Liaison is part of the Ombudsman’s Office team, which is responsible to support the mandate of the Ombudsman by responding to and tracking customer complaints, as well as other regulatory requirements.   This role is responsible for the review / investigation of customer complaints, as well as liaising with customers and business areas.   Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we're one of Canada's leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.   We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.   What you will do    Reporting to the Assistant Ombudsman you will support the mandate of the Ombudsman’s Office. This includes: - Investigating and analyzing escalated customer complaints. - Working with business area leaders to understand the handling of files and negotiating complaint resolutions, if warranted. - Preparing written summaries and maintaining thorough complaint files. - Preparing clear and concise final position letters for customers. - Liaising with OmbudService for Life and Health Insurance to ensure complaints are appropriately reviewed, files are transferred for external review, and any r recommendations are accurately communicated and considered by the business area. - Championing the complaints maturity model and continually striving for enhancement by identifying gaps and opportunities for process improvement (Total Quality Management).   What you will bring  - 5 + years experience within insurance industry - Exceptional customer service - Excellent written and verbal communication skills (using plain language) - Strategic thinking, agile mindset and problem-solving skills - Strong sense of accountability, ownership, and ability to work independently - Strong collaboration and relationship building skills - Ability to neutrally investigate a situation and consider multiple perspectives, without personal opinion or bias. - Excellent organization and time management skills with the ability to respond to changing priorities, while meeting regulatory response times. Given the size and scope of our organization, we have the flexibility for this position to be located in the following head office locations: Montreal, Toronto, London, Winnipeg.   Be your best at Great-West Lifeco and Canada Life - Apply today!    Great-West Lifeco Inc. is a leading international financial services holding company headquartered in Canada with interests in life insurance, health insurance, retirement and investment services, asset management, and reinsurance businesses. It operates in Canada, the United States, and Europe under the brands: Canada Life, Canada Life Germany, Canada Life UK, Canada Life Reinsurance, Empower Retirement, Putnam Investments and Irish Life.   In Canada, Great-West Lifeco operates under the Canada Life brand, offering a broad portfolio of financial and benefit plan solutions and serves the financial security needs of more than 12 million customers. Globally our combined companies have approximately 24,500 employees, 205,000 advisor relationships, and thousands of distribution partners – all serving more than 30 million customer relationships across these regions.   Being a part of our organization means you have a voice. This is a place where your unique background, perspectives and talents are valued, and shape our future success.   You can be your best here. You are part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.     We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.     It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Canada Life policies. To request a reasonable accommodation in the application process, contact talentacquisitioncanada@canadalife.com.     We would like to thank all applicants, however only those who qualify for an interview will be contacted.     #LI-Hybrid  

The Investment Reporting Analyst is responsible for the preparation and consolidation of investment reports for the Investment Division in an accurate and timely manner.    What you will do  - Compile and analyze a variety of financial reports on investment activity and holdings to support consolidated corporate financial statements, tax reports, regulatory and compliance reports, and other external published information - Preparation of working papers for financial statement and MD&A investment related disclosures - Assist with the preparation of investment related reporting for board materials and supplementary external financial reports - Identify and make recommendations, as appropriate, for potential areas of policy/procedure improvements - Other investment financial reporting and analysis, as required - Participate in special/ad hoc financial projects, as required What you will bring  - University degree, either in commerce or finance, majoring in accounting - Must be enrolled in the CPA program and working towards obtaining CPA designation - Minimum 2 years of experience in a related accounting job function - Excellent analytical and problem solving skills - Demonstrated ability to handle multiple priorities while managing deadlines. - Proficient with Microsoft Office, including Outlook and advanced Excel functions including macros and pivot tables. Be your best at Canada Life- Apply today!   Being a part of Canada Life means you have a voice. This is a place where your unique background, perspectives and talents are valued, and shape our future success.   You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.   Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.    Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.       We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.     It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Canada Life policies. To request a reasonable accommodation in the application process, contact talentacquisitioncanada@canadalife.com.     Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted.    #LI-Hybrid

As a Customer Relations Specialist in our Group Customer Contact Services department you’ll be responsible for providing courteous, accurate and timely responses to incoming benefit inquiries. This is an extremely important role within the Canada Life team as you are often the first point of contact for plan members with questions.  You’ll partner closely with other departments in making our members feel valued and appreciated!    The department operates from 6:30am to 8pm (EST), Monday to Friday, which means no late evenings and no weekends! We are closed on statutory holidays too. You’ll also benefit from many advantages, such as:  - Full time hours - Paid six-week training program, followed by 2-3 weeks of mentorship - Three paid Personal days, paid vacation, and a wellness account - Excellent benefits - Pension plan - Option to participate in the Share Ownership Program - Bonus plan based on your individual performance - Education reimbursement program $2,000 (annually) - Career advancement options - Being a part of a great team!  As part of our team you will:  - Effectively troubleshoot/resolve medical, dental and drug telephone/email inquiries using various systems and tools in a timely fashion - Provide accurate responses to plan members, medical and dental providers, and plan administrators, while maintaining the highest level of customer service - Actively participate in an ongoing learning environment where you’ll receive developmental opportunities Does this sound like you?  - You have superior customer service skills and are an effective listener  - You are resilient and able to handle the stress of a ‘real-time’ environment - You have a natural curiosity and are a critical thinker - You have an optimistic outlook and have a positive approach to work  - You possess strong organizational and time management skills - You have excellent Microsoft Office skills and an ability to learn multiple computer systems, both Windows based and other - You have strong written communication skills  - You’ve demonstrated the ability to solve problems through investigation and make timely decisions  - You have a high school diploma or equivalent - Bilingual (French/English) is an asset Network Requirements - 1) Home Network WIRED (LAN Cat5e or higher cable) directly from CL Laptop to Home Router/modem.  2) Internet Service Provider (ISP) minimum connection: 50MB Download & 5MB Upload speeds (speedtest.net screenshot to confirm) 3) Note: 250MB bandwidth per month usage or higher may be consumed  Given the size and scope of our organization, we have the flexibility for this position to be located in the following head office locations: Montreal, Regina, London, Winnipeg.    Be your best at Canada Life- Apply today!   Being a part of Canada Life means you have a voice. This is a place where your unique background, perspectives and talents are valued, and shape our future success.   You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.   Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.    Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.       We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.     It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Canada Life policies. To request a reasonable accommodation in the application process, contact talentacquisitioncanada@canadalife.com.     Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted.    #LI-Hybrid

Canada Life is looking for a dynamic leader who cares about people and is determined to succeed. They will be intent on finding winning strategies and putting your ideas into practice. The successful candidate will be determined to excel in a team and promote change and improvement while inspiring others to do the same. They will find building business relationships stimulating while being a strong communicator who knows how to engage others and listen actively.    What you will do  - Maintain and strengthen relationships with consultants/advisors to achieve annual sales targets - Manage the sales process from request for proposal to finalist presentation - Develop and implement business plans to achieve annual sales targets through new and existing client relationships - Work closely with consultants/advisors, plan sponsors, and client relationship staff to ensure client satisfaction through our new business implementation process - Work collaboratively with the Group Customer team to ensure Canada Life’s success in this market - Promote additional products and services with consultants/advisors, clients and client relationship managers to enhance client retention  - Be a strong ambassador of the Canada Life brand in the industry and community  What you will bring  - 3+ years of experience in the field of group insurance and thorough knowledge of group life insurance, healthcare insurance, disability insurance, and underwriting. - Excellent communication skills, both spoken and written with an enthusiasm for doing presentations. - Excellent mathematical skills - Ability to act quickly and put forward innovative solutions - Ability to work in a fast‑evolving environment and adapt to growth and change - Proven negotiation and public speaking skills - Designation of C.A.A.S. [certified group benefits advisor], GBA (Group Benefits Associate), or CEBS (Certified Employee Benefits Specialist) is a significant asset  - Strong sales and interpersonal skills as well as motivation to achieve business objectives - Undergraduate diploma or equivalent - Knowledge of Word, Excel, and PowerPoint - Valid driver’s license and vehicle, & flexibility to travel Be your best at Canada Life- Apply today!   Being a part of Canada Life means you have a voice. This is a place where your unique background, perspectives and talents are valued, and shape our future success.   You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.   Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.    Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.       We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.     It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Canada Life policies. To request a reasonable accommodation in the application process, contact talentacquisitioncanada@canadalife.com.     Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted.    #LI-Hybrid

We are looking for a Litigation Defence Law Clerk   What you will do    You will work in partnership with litigation counsel to deliver effective and efficient legal services for cases across Canada.  Applying your education, practice experience, and business knowledge, you will add value by providing key law clerk services and supporting all aspects of the litigation practice.  You will help drive continuous process improvement and innovation within the litigation team.   The successful candidate will have a passion for civil litigation work and demonstrate excellent writing skills, strong interpersonal skills, initiative and the ability to work independently and as part of a team.   What you will bring  - Post-secondary diploma in a recognized law clerk program, or combination of education and experience - Minimum 5 years civil litigation law clerk experience  - Ability to independently manage own workload with well-developed organizational and time management skills and handle changing and competing priorities - Superior communication skills, both written and verbal, including proofreading with keen attention to detail and the ability to draft substantive written communications (pleadings, briefs, and other correspondence) - Strong technical skills (MS Word, Excel, Outlook, Adobe Pro, matter management and document management software) - Experience working with highly sensitive and confidential information as part of daily duties Be your best at Canada Life- Apply today!   Being a part of Canada Life means you have a voice. This is a place where your unique background, perspectives and talents are valued, and shape our future success.   You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.   Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.    Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.       We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.     It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Canada Life policies. To request a reasonable accommodation in the application process, contact talentacquisitioncanada@canadalife.com.     Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted.    #LI-Hybrid

Candidate will be required to assist in standing up and providing day to day governance of the Appian platform. Resource will be required to perform hands on administration of the platform including but limited to design, support, road maps and day to day operations of our Appian platform.   What you will do    Design and build integration between multiple on premises and / or cloud hosted systems. Architect must be capable of understanding business requirements, working with Business / Technology leaders, Enterprise Architects and Hands-on experience on Appian Process building & deployment, API management, alert framework/ exception handling, connectors/listeners. - End Users to develop a proposed solution and work with the technical team to develop and deploy the solution. Experience in development of integration processes using Appian. - Experience with multiple middleware applications, including expert level knowledge Appian integration platform, as well as experience in project leadership, detailed requirements analysis, software design, testing, and deployment. - Assist project leadership in designing the approach for API-led integration / middleware projects, including selection of technologies, setting technical directions, estimating / planning and directing developers Collaborate with - enterprise architects and IT program managers to enhance existing business applications and facilitate solutions to meet business requirements. - Architect technical solutions for enterprise systems using the Appian integration platform to drive the value equation and adapt to a rapidly changing business environment. - Define standards and guidelines around Scalability, Security, Logging, Auditing, Policy Management and Performance Monitoring and KPI for end-to-end process execution .  What you will bring  - 10+ years of total exp with minimum 5+ years of development in Appian and 2+ years of Lead exp. - Hands-on experience on Appian Process building & deployment, API management, alert framework / exception handling, connectors / listeners. - Experience in development of integration processes using Appian. - Candidate having experience of consume & produce of REST / SOAP services. - Understanding and Knowledge of JSON, XML, Flat Files (CSV, Fixed-Width) Given the size and scope of our organization, we have the flexibility for this position to be located in the following head office locations: Toronto, Winnipeg.    Be your best at Canada Life- Apply today!   Being a part of Canada Life means you have a voice. This is a place where your unique background, perspectives and talents are valued, and shape our future success.   You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.   Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.    Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.       We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.     It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Canada Life policies. To request a reasonable accommodation in the application process, contact talentacquisitioncanada@canadalife.com.     Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted.    #LI-Hybrid

Candidate will be required to lead a team of Appian Engineers in standing up and providing day to day governance of the platform. Resource will be required to perform hands on administration of the platform including but limited to design, support, road maps and day to day operations of our Appian platform   What you will do    Design and build integration between multiple on premises and / or cloud hosted systems. Architect must be capable of understanding business requirements, working with Business / Technology leaders, Enterprise Architects and - End Users to develop a proposed solution and work with the technical team to develop and deploy the solution. - Experience with multiple middleware applications, including expert level knowledge Appian integration platform, as well as experience in project leadership, detailed requirements analysis, software design, testing, and deployment. - Assist project leadership in designing the approach for API-led integration / middleware projects, including selection of technologies, setting technical directions, estimating / planning and directing developers Collaborate with - enterprise architects and IT program managers to enhance existing business applications and facilitate solutions to meet business requirements. - Architect technical solutions for enterprise systems using the Appian integration platform to drive the value equation and adapt to a rapidly changing business environment. - Define standards and guidelines around Scalability, Security, Logging, Auditing, Policy Management and Performance Monitoring and KPI for end-to-end process execution .  What you will bring  - 10+ years of total exp with minimum 5+ years of development in Appian and 2+ years of Lead exp. - Hands-on experience on Appian Process building & deployment, API management, alert framework / exception handling, connectors / listeners. - Experience in development of integration processes using Appian. - Candidate having experience of consume & produce of REST / SOAP services. - Understanding and Knowledge of JSON, XML, Flat Files (CSV, Fixed-Width) Given the size and scope of our organization, we have the flexibility for this position to be located in the following head office locations: Toronto, Winnipeg.    Be your best at Canada Life- Apply today!   Being a part of Canada Life means you have a voice. This is a place where your unique background, perspectives and talents are valued, and shape our future success.   You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.   Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.    Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.       We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.     It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Canada Life policies. To request a reasonable accommodation in the application process, contact talentacquisitioncanada@canadalife.com.     Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted.    #LI-Hybrid

We are looking for a Enrolment Processor.          This position is responsible for populating multiple Group Enrollment systems for outsourced clients with employee/member data in accordance with the contractual provisions for each Outsourced client.   This includes maintenance of the employee data with reference to flexible benefit options, dependent data, beneficiary designations, and optional life approvals.     What you will do  - Enroll members into appropriate benefit selections in accordance with clients benefit program - Consult with the plan administrator or member for benefit selection confirmation - Maintain member enrollment changes which include terminations, salary changes, division changes, address changes - Process lifestyle changes and handle evidence of insurability for increases of excess Life and Disability coverage - Prepare pre-enrollment and post-enrollment member information and communications - Assist with member re-enrollment for outsourced clients - Determine the members eligibility for various benefits according to the class and division structure which are unique for each outsourced client - Update and maintain member CEFT information on EAS for automatic premium withdrawal from plan members bank account - Accurate tracking of time spent on enrollment duties by client for the purpose of client invoicing and recoveries What you will bring  - Must be able to demonstrate efficient use of time management and organizational skills to be able to work on multiple items concurrently while meeting deadlines - Demonstrates a high level of Customer Service skills - Ability to communicate well (both verbally and written) with team members and with external clients/plan members - Ability and keen desire to work as part of a team as well as independently. - Ability to analyze problems, identify resolutions and make decisions based on analysis. - Demonstrates a strong attention to detail ensuring accuracy and quality of work - Experience within the Group Division would be a definite asset. - A working knowledge of the following systems would be an asset: Word, Excel, Outlook, Access,  PAS, EAS, TSO, Tandem, GroupNet for Plan Administration and GroupNet Flex - Ability to excel within a Purpose/Vision driven environment  Be your best at Canada Life- Apply today!   Being a part of Canada Life means you have a voice. This is a place where your unique background, perspectives and talents are valued, and shape our future success.   You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.   Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.    Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.       We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.     It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Canada Life policies. To request a reasonable accommodation in the application process, contact talentacquisitioncanada@canadalife.com.     Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted.    #LI-Hybrid  

If you want to be rewarded for individual performance and contributions, Canada Life offers you the opportunity to begin an enriching and challenging career with our Claims Examiner team. You will be supported and rewarded for achieving clear individual and team objectives. As a part of our Claims Examiner team, you will have the opportunity to support Canada Life's business by reviewing, investigating and assessing group health and dental benefit claims submitted by our plan members. You will make payment decisions, and work to ensure your performance targets are met.   Canada Life offers a competitive salary and bonus program that rewards your performance in achieving individual and team objectives. As well, an employee recognition program rewards exceptional performance. In addition to salary, annual bonus, and employee recognition programs, you are entitled to a comprehensive benefit package, with options to personalize the benefits package to meet the needs of you and your family.   What you will do   • Review, investigate and adjudicate Canadian Health and Dental claims in accordance with Group policy contracts • Conduct telephone calls to health and dental service providers for incomplete claims information • Make accurate payment decisions according to adjudication guidelines • Living our values of Customer View; Integrity; Partnership; and Communities   What you will bring   • Minimum keyboarding speed of 40 wpm, must be able to handle large volumes of work with a high level of accuracy • Well developed analytical skills • Must have excellent written and verbal communication skills • Proven organizational skills • Candidate must be able to work in a team environment as well as work independently with minimal supervision • Reliable team member with good attendance • Customer Service Focused • Ability to excel within a Purpose/Vision driven environment   Be your best at Canada Life- Apply today!   Being a part of Canada Life means you have a voice. This is a place where your unique background, perspectives and talents are valued, and shape our future success.   You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.   Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.    Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.       We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.     It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Canada Life policies. To request a reasonable accommodation in the application process, contact talentacquisitioncanada@canadalife.com.     Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted.    #LI-Hybrid