Current Career Opportunities

We are looking for a Director & HR Business Partner - 12 Month Contract.   In this role you will provide consultative and strategic support and service to executive level business/function leaders to support the development and delivery of people solutions that align to the vision and strategies of the company.   This role will report to the AVP level business partner and partner directly with senior executives within their business unit (SVP and VP level roles).   What you will do  - Provide HR related advice and coaching to assigned client groups and business leaders (typically ranging from VP to SVP level) on matters related to HR policy or practices, workforce planning, talent management, employee relations, compensation, structures and organizational effectiveness, employee engagement. - Provide overall day to day leadership and direction as needed and provide coordinated HR service delivery to their clients. - Create and implement to talent plans for the business/function supported (e.g., diagnostics of organizational health, key business/function needs and opportunities; strategies for recruitment, retention, and development of talent pools as required; organizational effectiveness plans including development of strategic capabilities; elevating overall talent bench for supported businesses/functions). - Identify people related issues/themes across client groups and address these through recommendations and mitigation strategies to their business leaders. - Partner with communication and change management leads on initiatives/tactics related to employee and leader experience.  - Partner with Employee Relations in the escalation of employee issues and support resolution of complex cases to resolution. - Lead annual HR processes for supported client groups (i.e., talent management, Performance Management, Compensation, Engagement Action Planning). - Participate and/or lead project teams and/or develop and/or implement small- and large-scale HR projects to the business in partnership with the HR Centers of Expertise. - Participate in crossline business HR committees and councils to share best practices, lessons learned and collaborate on initiatives.   What you will bring  - Minimum 10+ years experience in progressive HR roles and prior experience in HR Business Relations - Post-Secondary degree with CHRP designation or equivalent combination of education, training and experience University or College degree specializing in Human Resources  - Impeccable drive to implement HR strategies and programs for the business drive projects forward. - Driven to grow talent and improve organizational capabilities. - Has an entrepreneurial mindset and approaches business issues with creativity and focus on continuous improvement. - Strong business acumen – understanding the business strategies and plans, external environment, and talent implications. - Highly proficient in employee relations and conflict resolution. - Proficient across a breadth of HR disciplines and expertise, and the ability to apply that knowledge to specific needs and opportunities. - Strong project and change management experience. - Able to work independently and collaboratively. - Excellent communication and impact and influencing skills.  Given the size and scope of our organization, we have the flexibility for this position to be located in the following head office locations: Toronto, London, Winnipeg.   Be your best at Great-West Lifeco and Canada Life - Apply today!    Great-West Lifeco Inc. is a leading international financial services holding company headquartered in Canada with interests in life insurance, health insurance, retirement and investment services, asset management, and reinsurance businesses. It operates in Canada, the United States, and Europe under the brands: Canada Life, Canada Life Germany, Canada Life UK, Canada Life Reinsurance, Empower Retirement, Putnam Investments and Irish Life.   In Canada, Great-West Lifeco operates under the Canada Life brand, offering a broad portfolio of financial and benefit plan solutions and serves the financial security needs of more than 12 million customers. Globally our combined companies have approximately 24,500 employees, 205,000 advisor relationships, and thousands of distribution partners – all serving more than 30 million customer relationships across these regions.   Being a part of our organization means you have a voice. This is a place where your unique background, perspectives and talents are valued, and shape our future success.   You can be your best here. You are part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.     We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.     It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Canada Life policies. To request a reasonable accommodation in the application process, contact talentacquisitioncanada@canadalife.com.     We would like to thank all applicants, however only those who qualify for an interview will be contacted.     #LI-Hybrid

We are looking for a Director, Security Governace.   Role description  The Director, Information Security Governance is a senior leadership role that leads and manages the design, implementation and management of Security Governance services.     Reporting to the VP, Technology Risk Governance and Control, this role articulates compliance and risk management objectives into operational security frameworks ensuring organizational standards for risk management and compliance are translated into security standards that are in alignment with business strategies and objectives.    This governance role is also responsible for analyzing changes to regulatory and compliance requirements, assessing the impact to the enterprise’s business processes, technologies and security services,  leading and/or supporting compliance and audit assessments and developing and maintaining a security risk reporting framework.  These services are provided for all Participating Companies (Canada Life, Europe, and Empower Retirement). What you will do  - Provide leadership and direction to the Participating Companies (Canada Life, Europe, and Empower Retirement) to advance Information Security governance.  - Develop and maintain security and technology risk frameworks and standards that can be operationalized across segments and are aligned to business strategies and objectives.  - Develop and implement sound overall multiyear plans and annual tactical plans to achieve desired business goals related to Information Security governance.  - Develop and maintain a technology and security risk reporting framework, including key risk indicators (KRI) and metrics for the enterprise.  - Monitor changes in technology risk and security trends, best practices, industry’s standard frameworks, regulatory compliance requirements and determine their impact to the operational security framework and standards.  - Manage the portfolio of technology and security risksto ensure they are current, accurate, and actions against remediation plans are tracked.  - Establish and maintaina methodologyand process to objectively evaluate and measure the progress of the technology and cyber risk management maturity across segments.  - Lead and support the testing of standards and controls working with risk management, compliance departments and the areas operating the standards.  - Lead and/or support regulatory and compliance assessments and evaluations.  - Provide information related to audits and coordinate audit findings with GISO and IS leaders as well as internal and external auditors.   - Lead a team of security professionals to achieve and surpass personal and team objectives  What you will bring  - 5+ years of experience in a similar technology risk leadership position  - 5-10 years of experience in the financial services industry (or other regulated industry)  - 5-10 years of progressive experience within the areas of security, technology risk, compliance, or governance  - Experience building and working in matrix and complex organizations with demonstrated ability to influence teams where resources do not all report directly into the function.  - Expert understanding of information technology security governance, assessments and best practices across the industry  - Demonstrated ability to link high level policies and direction into actionable operational standards and directions  - Strong verbal and written communication skills and interpersonal skills needed to effectively build relationships and communicate with Executives, internals stakeholders, and customers.  - Demonstrate customer centric approach to problem solving  - Ability to delegate appropriately and handle multiple priorities  - Demonstrated ability to collaborate and reach consensus with others   - Deep understanding of how large enterprise organizations work, within in a regulated environment  - Ability to attract, motivate and develop talent to build the right team to meet strategic direction and tomorrow’s needs  - Extensive knowledge of Security and Technology Risk Governance and Control frameworks/standards (i.e., COBIT, ISO 27001, NIST CSF, ITL, etc.)  - Professional Designation in IT compliance or Security such as Certified Information Systems Auditor (CISA), Certified Information Security Manager (CISM), Certified in Risk and Information Systems Control  (CRISC) or Certified Information Security Professional (CISSP) would be an asset  Given the size and scope of our organization, we have the flexibility for this position to be located in the following head office locations: Montreal, Toronto, London, Winnipeg.    Be your best at Canada Life- Apply today!   Great-West Lifeco Inc. (“Lifeco”) is an international financial service holding company with interests in life insurance, health insurance, retirement and investment services, asset management, and reinsurance businesses. Lifeco has operations in Canada, the United States, Europe and Asia and its companies have over $1 trillion in consolidated assets under administration and are members of the Power Financial Corporation group of companies.    Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.       We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.     It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Canada Life policies. To request a reasonable accommodation in the application process, contact talentacquisitioncanada@canadalife.com.     Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted.    #LI-Hybrid  

We are looking for a Director, Global Technology Strategy & Planning.   In this role, you will be a key member of the Global Technology Strategy Team, focused on end-to-end reporting aggregation across different segments and geographies. You will develop materials on key topics and special requests from the Global CIO and other key stakeholders, and produce materials for governance forums. This role will partner with the Global CIO on their deliverables and materials for different meetings and councils and has a broad scope with the opportunity to work horizontally across all lines of business across the Lifeco group of operating companies.   Reporting to the VP, Global Technology Strategy & Planning, you will own the reporting and governance workstreams for the Strategy, Governane, and Reporting roadmap. You will be responsible for day to day deliverables, quaterly reporting process, governance materials, requests from the Global CIO, and ad-hoc requests.   What you will do   - Deliver on quarterly reporting process; developing the structure for upcoming reporting through delivering quarterly review forums at the CIO and President level  - Develop story and decks on key topics identified by the Global Technology Strategy & Planning team, key stakeholders, and/or the Global CIO - Deliver on weekly, monthly, and quarterly materials required for various meetings and councils - Drive change across segments including changes to submission materials, reported metrics and processes for multiple deliverables  - Develop strong relationships with all 3 lines of defense and act as primary point of contact for the Global Technology Strategy & Planning team for any engagements - Support initiatives tied to business objectives and outcomes; with a focus visibility, execution and delivery - Break down key projects and tasks into measurable milestones and track performance - Consult, guide, and advise multiple Global teams, working collaboratively within a matrix setting What you will bring -  7+ years of experience in operating within unstructured and ambiguos environments and Global matrix settings - 10+ years of Strategy, Governance, and Reporting experience in any of the Big 4 consulting firms and/or Global Reporting and Governance - University Degree in Computer Science, Business or Finance & related designation - PMP or equivalent certification considered an asset - Ability to influence leaders cross-functionally, and champion a change-mindset across the organization - A strong business and technical acumen; understanding how technology teams operate at a Global level, working with different regions and segments - Proven track record in people management and experience building and leading high-perfming teams - Creative and strategic thinking with the ability to problem solve and identify meaniful solutions - Expert knowledge of differnt frameworks, tooling, and methodolgies within Technology - Finance and expense management and planning skills This position will be located in our Toronto head office and requires in office up to 3 days per week.   Be your best at Canada Life- Apply today!   Being a part of Canada Life means you have a voice. This is a place where your unique background, perspectives and talents are valued, and shape our future success.   You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.   Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.    Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.       We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.     It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Canada Life policies. To request a reasonable accommodation in the application process, contact talentacquisitioncanada@canadalife.com.     Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted.    #LI-Hybrid  

We are looking for a Financial Services Representative    The Financial Services Representative uses expertise to identify and meet the needs of clients, offering right-sized advice and product solutions to improve the financial, physical and mental well-being of Canadians. They support special client-facing initiatives and are responsible to develop new clients and preserve and grow assets and insurance managed by the centre by providing superior client service and handling inquiries and adhering to compliance standards.   What you will do  - Proactively contact clients and answer inbound inquiries. - Provide advice and account / policy maintenance services using appropriate planning processes. - Maintain a compliant practice. - Improve client engagement in pursuit of the centres overall business development objectives. - Promote client portals & e-delivery options for statements, confirmations & marketing communications. - Provide input to inform continuous refinement of the business model. - Keep marketing and business development plans current and up to date. - Gather and analyze customer insights, make adjustments to program objectives and delivery as required according to new unmet customer needs. - Educate customers about products, solutions and services Canada Life / Quadrus provides. What you will bring  - 3-5 years’ experience in the financial insurance industry, Canadian banking, insurance, and / or financial advice channels with a specific emphasis on investment fund products and services. - Valid mutual fund registration required - Valid life insurance license (LLQP) and IFIC required - Acquisition of strong knowledge of savings, investment and insurance products / services and financial planning concepts and an understanding of the regulatory climate. - Post-secondary degree or equivalent work experience. - Customer service focus. - Strong financial planning skills. - Excellent verbal and written communication skills, Mandarin would be considered an asset. - Well-developed presentation skills. - Excellent organizational and time management skills. - Quick thinking and innovative. - Working towards or completion of relevant certificate, diploma or designation programs such as Certified Financial Planner (CFP®), Chartered Investment Manager (CIM®) designations. Canadian Securities Course (CSC) / Canadian Investments Funds Course (CIFC). - Sound working knowledge of MS Office products, Investment Centre, Salesforce Be your best at Canada Life- Apply today!   Being a part of Canada Life means you have a voice. This is a place where your unique background, perspectives and talents are valued, and shape our future success.   You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.   Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.    Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.       We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.     It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Canada Life policies. To request a reasonable accommodation in the application process, contact talentacquisitioncanada@canadalife.com.     Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted.    #LI-Remote

  We are looking for a Financial Services Representative    The Financial Services Representative uses expertise to identify and meet the needs of clients, offering right-sized advice and product solutions to improve the financial, physical and mental well-being of Canadians. They support special client-facing initiatives and are responsible to develop new clients and preserve and grow assets and insurance managed by the centre by providing superior client service and handling inquiries and adhering to compliance standards.   What you will do  - Proactively contact clients and answer inbound inquiries. - Provide advice and account / policy maintenance services using appropriate planning processes. - Maintain a compliant practice. - Improve client engagement in pursuit of the centres overall business development objectives. - Promote client portals & e-delivery options for statements, confirmations & marketing communications. - Provide input to inform continuous refinement of the business model. - Keep marketing and business development plans current and up to date. - Gather and analyze customer insights, make adjustments to program objectives and delivery as required according to new unmet customer needs. - Educate customers about products, solutions and services Canada Life / Quadrus provides. What you will bring  - Experience in the financial insurance industry, Canadian banking, insurance, and / or financial advice channels with a specific emphasis on investment fund products and services. - Valid life insurance license (LLQP) required; valid mutual fund registration (IFIC) an asset. - Acquisition of strong knowledge of savings, investment and insurance products / services and financial planning concepts and an understanding of the regulatory climate. - Post-secondary degree or equivalent work experience. - Customer service focus. - Strong financial planning skills. - Excellent verbal and written communication skills. - Well-developed presentation skills. - Excellent organizational and time management skills. - Quick thinking and innovative. - Working towards or completion of relevant certificate, diploma or designation programs such as Certified Financial Planner (CFP®), Chartered Investment Manager (CIM®) designations. Canadian Securities Course (CSC) / Canadian Investments Funds Course (CIFC). - Sound working knowledge of MS Office products, Investment Centre, Salesforce. - Bilingualism in English and French required. Be your best at Canada Life- Apply today!   Being a part of Canada Life means you have a voice. This is a place where your unique background, perspectives and talents are valued, and shape our future success.   You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.   Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.    Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.       We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.     It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Canada Life policies. To request a reasonable accommodation in the application process, contact talentacquisitioncanada@canadalife.com.     Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted.    #LI-Remote #ind

Canada Technology (Can Tech) is an organization providing information technology solutions to Canada Life. In Can Tech, the Customer is at the centre of what we do.   Our Can Tech professionals make a significant contribution to the companies' business goals through the effective delivery of value-added services. These services include setting technology direction, project management analysis, system architecture, software development and the provision of operational support services for our Individual Customer business unit.   The Software Developer will participate in all aspects of software development and maintenance within the Individual Customer business unit.   Role Description: We currently have an opening for a client/server developer working on our Quadrus/Dealership Application Support team. This is a hybrid position, with a minimum in-office requirement of one day per week in Canada Life’s London or Toronto offices. What you will do:    The successful candidate would be responsible for managing, troubleshooting, integrating, and developing existing applications to support Can Tech.  This role involves the following activities: - Liaise with vendor and integrate vendor code onto on-premise infrastructure - System integration in coordination with resources from Server, Network and/or Storage teams - Provide consultation with the Solutions Architect and Business Systems Analysts - Provide production support, application monitoring and tuning for applications - Actively contributing to the development of new and on-going projects. - Design, develop, integrate, test, transition to production, and maintain software applications - Provide input into the evolution of the software development environment and methods - Create and update support documentation as required. - Contribute to the growth of business systems knowledge for other members of the team This role also involves these additional specific activities: - Provide ongoing daily production support and remediation of business applications within the line of business – including the development and execution of test plans - Contribute to the elimination of problems through permanent fixes including the identification of solutions, scoping the work, and executing the changes - Contribute to root cause analysis efforts to ensure that problems are studied to ensure they do not reoccur - Coordinate and communicate with vendor regarding enhancements, code defects, legislative changes, and other code packages and plans to integrate them into on-premise environments - Communicate with senior leadership, business partners, and technology partners, representing the supported systems as a subject matter expert - Complete scheduled maintenance, legislative changes and changes required to optimize and streamline the existing application inventory (both purchased and Canada Life developed applications) - Perform application testing (together with Technology Services – Software Distribution and Global Technology Solutions teams) to ensure our application systems continue to run when software and hardware infrastructure upgrades occur - Provide first on call and back up support on a rotating basis - Troubleshoot application problems, and maintain an inventory of expertise for identified problems - Produce and update technical and maintenance documentation as specifics change; ensuring that all permanent fixes, discretionary work and work packages are properly documented - Complete development assignments as assigned through your team leader and negotiated with project teams - Create and/or update software development best practices - Ensure services, components, and applications are reused by yourself and others - Liaise and provide consulting support for applications to project teams What you will bring: - Degree/diploma in related discipline (computer science) or equivalent combination of training and experience - 3+ years working experience with: - Software design methodologies and documentation tools - Software requirements analysis and design principles - Quality assurance and testing of purchased applications - One or more of the following application development environment languages and tools: Java, C#.NET, MS SQL, PowerShell, and Git. - Middleware technologies: Apache, JBoss - Application Performance Monitoring, specifically with tools such as: AppDynamics, Dynatrace, Splunk - Network and Windows server infrastructure - Agile Scrum, JIRA and Confluence - Demonstrated customer service focus - Demonstrated ability to analyze and solve problems - Demonstrated ability to work as part of a team, plan, organize, and prioritize your own work, - Demonstrated ability to communicate effectively in writing and verbally in person or remotely - Ability to take initiative, demonstrate team-oriented leadership skills and attention to detail - Experience with application support and on-call duties - Mutual Fund and/or Segregated Fund industry experience is an asset Given the size and scope of our organization, we have the flexibility for this position to be located in the following head office locations: Toronto, London.   Be your best at Canada Life- Apply today!   Being a part of Canada Life means you have a voice. This is a place where your unique background, perspectives and talents are valued, and shape our future success.   You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.   Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.    Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.       We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.     It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Canada Life policies. To request a reasonable accommodation in the application process, contact talentacquisitioncanada@canadalife.com.     Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted.    #LI-Hybrid

Group Retirement Services (GRS) Administration provides administration services for a variety of group products, including RRSP, RPP, DPSP, TFSA, Investment Only and various non-registered plan types.  In this role you’ll contribute to the effective record-keeping and reporting for GRS customers.  You must become proficient with the Group Pension Administration System (GPAS) and GRS processes.   What you will do  - Handling plan and member maintenance on GPAS, including data updates, financial transactions and reporting - Handling various inquiries, telephone calls etc. from multiple audiences - The daily management of a block of business - Fostering relationships with plan administrators, brokers, advisors and plan members - Handling sensitive and complex issues in a timely and accurate manner Based on your assignment within GRS you will be specifically accountable for one or more of the following: - End to end handling of death and marriage breakdown transactions (includes requirement gathering, communications, handling unusual situations and ultimately making payments to/on behalf of plan members) - Standard and customized client reporting, including the completion of Annual Information Returns and responding to inquiries from external auditors - End to end daily administration (including contribution processing, investment fund changes, payment of member benefits, basic reporting and supporting advisors and plan administrators)  What you will bring  - Customer service focused with a positive can do attitude - Strong communication skills - both written and verbal - Organized and able to work in a dynamic and changing environment - Strong interpersonal skills with the ability to work independently and as part of a larger team - Self-motivated with an ability to effectively multi-task and meet tight deadlines - Ability and desire to produce quality work - Fluency in Microsoft Office tools including Word and Outlook, proficient in Excel - Knowledge of investment/retirement arrangements and/or GRS business processes an asset - Knowledge of rules and regulations as they relate to GRS products an asset - Bilingual French/English an asset Be your best at Canada Life- Apply today!   Being a part of Canada Life means you have a voice. This is a place where your unique background, perspectives and talents are valued, and shape our future success.   You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.   Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.    Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.       We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.     It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Canada Life policies. To request a reasonable accommodation in the application process, contact talentacquisitioncanada@canadalife.com.     Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted.    #LI-Hybrid

The Individual Wealth and Insurance Solutions (IWIS) Operations & Customer Service Team are looking for a Director, Business Systems & Automation. Reporting to the AVP, Operations Business Delivery, the Director, Business Systems & Automation is responsible for leading a cross functional team, that delivers business value through repeatable core business processes and technical transactions with a focus on efficiency, automation,  and overall system enhancements.  This role is a key change agent for Operations and will act as a formal and informal advocate for new ways of working thinking and collaborating.  The Director, Business Systems & Automation plays an important role leading teams through the process of designing and developing solutions that solve business problems and capture value, ensuring both creativity and relevance.   What you will do  - Provide strategic oversight, drive the value-based roadmap and deliver high value business outcomes - Responsible for cross prioritizing portfolio needs ensuring resources are appropriately allocated for BAU and project initiatives - Effective engagement with a wide range of stakeholders - Continually identify new ideas, tools and trends that provide tangible business opportunities - Track the progress of the portfolio teams at an aggregate level to focus senior leaders on high value opportunities or high-risk problems that require urgent attention - Ensure value assessments and other data inform and integrated with our existing planning processes and finance functions - Ensure the program has clearly defined metrics to evaluate success and makes continuous, measurable improvement - Drive a high-performance culture for staff and support the culture changes within the business unit as a senior leader in the organization. What you will bring  - A solid academic background and/or at least 10+ years deep experience in business delivery - Experience and/or background in the product or industry (e.g. insurance, investments, etc.) - Ability to communicate effectively in multiple business areas (e.g., marketing,  sales,  finance,  operations,  technology) - Experience implementing “Best Practice” approaches in strategy and transformation and that is effective in change management - Acquired experience in multinational companies, having preferably already managed the complexity of a “corporate role”, that goes from developing the strategic framework all the way to delivering innovative ideas and products and executing in the brand organizations - Experience operating within an Agile framework, including Scrum/Kanban - Successfully demonstrated, analytical and conceptual knowledge and a highly efficient and structured work method - Successfully worked in complex international business areas Given the size and scope of our organization, we have the flexibility for this position to be located in the following head office locations:  London, Toronto.    Be your best at Canada Life- Apply today!   Being a part of Canada Life means you have a voice. This is a place where your unique background, perspectives and talents are valued, and shape our future success.   You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.   Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.    Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.       We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.     It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Canada Life policies. To request a reasonable accommodation in the application process, contact talentacquisitioncanada@canadalife.com.     Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted.    #LI-Hybrid

The Reinsurance unit is part of Individual Wealth and Insurance Solutions here at Canada Life. Our role is to address the reinsurance needs for our individual insurance business by working with our reinsurance partners resulting in reinsurance agreements.  First and foremost, the Associate Manager role ensures our agreements are complete and up to date per our internal risk and compliance standards. The role also plays a key part in our new business issue process and various product initiatives.   What you will do  - Oversee and recommend optimal reinsurance share allocation on the more complex face amount insurance applications. - Provide support on new product and/or reinsurance initiatives, ensuring implications for reinsurance are brought forward. - Coordinate the review and approval of reinsurance agreements, ensuring compliance with internal risk and compliance standards. - Coordinate the review of non-contractual changes to policies in-force, negotiating with reinsurers as necessary to formalize their approval. - Coordinate file uploads to TAI system, providing a recommendation for approval of the final files. - Support migration efforts from older legacy systems to Ingenium and TAI. - Provide training for new and existing staff members to ensure proper understanding of the role of reinsurance within our business. - Support external and internal auditors, ensuring their understanding of complex reinsurance transactions as well as our controls and processes. - Oversee two team members, providing support, coaching and motivation to optimize their performance.   What you will bring  - University degree in business - 8-10 years of experience working in an insurance or preferably in a reinsurance role, specifically working on contract arrangements; managerial experience preferred. - System knowledge (TAI, Ingenium, FM, RAS, IB15, Aura, Onbase) and MS software knowledge (Excel, Access). - Strong communication skills and professional demeanor. - Must be able to manage relationships and negotiations with internal and external partners. - Excellent analytical and problem-solving skills. - Skilled at prioritizing for themselves and their team. - Ability to work independently and manage team members to optimize their performance.   Given the size and scope of our organization, we have the flexibility for this position to be located in the following head office locations: Montreal, Toronto, London, Winnipeg.    Be your best at Canada Life- Apply today!   Being a part of Canada Life means you have a voice. This is a place whereyour unique background, perspectives and talents are valued, and shape our future success.   You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.   Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.      Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.       We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.       It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Canada Life policies. To request a reasonable accommodation in the application process, contact talentacquisitioncanada@canadalife.com.     Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted.  .    #LI-Hybrid

Director Operational Excellence   The Individual Wealth and Insurance Solutions (IWIS) Operations & Customer Service Team are looking for a Director Operational Excellence. Reporting to the AVP Operational Excellence and Planning, the Director Operational Excellence will lead a team of Lean Six Sigma practitioners responsible for foundational, continuous improvement and transformational change within IWIS Operations.   What you will do - Own the vision for strategic transformation and operational excellence, through modernization, efficiency, and a relentless focus on ease of doing business. - Partner with Operations Leaders, Planning and Business Delivery to translate that vision into a practical and measurable roadmap. - Gain in depth knowledge of IWIS Operations teams, processes, and priorities to ensure their requirements are supported by short term continuous improvement and longer-term transformation plans. - Develop and implement operational excellence team processes and best practices to ensure consistency in approach and governance. - Lead and mentor a team of LSS Green and Black Belts delivering outstanding process optimization support to IWIS Operations including: - Conducting current state and opportunity assessments. - Identifying structural, process and innovation opportunities. - Leading continuous improvement projects in collaboration with delivery partners. - Providing analysis and reconciliation support through savings realization period. - Leading operations impact assessments in support of strategic projects. What you will bring - University degree with a specialization in engineering, business, or related fields - 10+ years delivering process improvement and transformation initiatives, with 2+ years as a leader. - Lean Six Sigma Black Belt certification with proven work experience using Lean Six Sigma - Proven ability to effectively articulate a strategy and vision and identify steps that can be taken to solve complex problem. - Creative problem solver that can break down complex problems into meaningful parts to identify and solve for improvement areas. - Strong execution skills to support robust deployment of improvement and transformation opportunities in a dynamic environment. - Exceptional interpersonal skills to effectively gather process requirements, obtain approvals, build relationships, and provide sufficient influence to achieve success. - Demonstrated leadership qualities including ability to communicate effectively, coach and support teams. - Strong time management skills with the ability to prioritize competing projects. - Financial services/insurance business knowledge is an asset.   We offer a challenging, team-oriented work environment, competitive income and benefits, and opportunities for professional and personal development and growth.   Discover your opportunity….   Apply with cover letter and resume today!    Given the size and scope of our organization, we have the flexibility for this position to be located in the following head office locations: Toronto, London, Winnipeg.    Be your best at Canada Life- Apply today!   Being a part of Canada Life means you have a voice. This is a place where your unique background, perspectives and talents are valued, and shape our future success.   You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.   Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.    Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.       We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.     It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Canada Life policies. To request a reasonable accommodation in the application process, contact talentacquisitioncanada@canadalife.com.     Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted.    #LI-Hybrid

Note: This is a Student Position starting in January 2024 with the option of either a 4 or 8 month work-term. We have the flexibility for this position to be based out of our Toronto, London, or Winnipeg office.   An internship with the Enterprise Architecture team at Canada Life is a unique opportunity to learn how technology strategy is developed and brought to life inside a large global organization.   This means you will build essential skills for championing innovative ideas and disruptive technologies that have a game changing impact on business initiatives.   You will also get a chance to experience our inclusive culture and make meaningful contributions by working independently or by teaming with our brightest experts.    Join us to immerse yourself in modern technologies which enable our digital vision and develop yourself into a well-rounded technologist by gaining exposure to challenging assignments which foster career growth.       What you will do  - You will get an amazing opportunity to build your professional network by working closely with senior leaders in our Canadian Technology organization and assisting them with creating strategies and roadmaps aligned to the organization’s strategic direction - You will also play an active role in supporting Enterprise Architecture operating model which includes assisting with formal governance processes like facilitating Architecture Council meetings and maintaining Architecture artifacts that benefit key stakeholders e.g. Software Engineering teams - You will conduct research on emerging technologies to build innovative prototypes and partner with colleagues to find opportunities for advancing our systems  What you will bring  - Currently enrolled in a STEM degree program with co-op terms e.g. Computer Science, Computer Engineering, Software Engineering, Systems Design Engineering, Management Engineering - Proficiency in MS PowerPoint, MS Excel and familiarity with other applications in the MS Office suite - Knowledge of Programming languages such as: Java, Python, C#, JavaScript - Knowledge of Operating Systems (Windows and Linux) and Databases (Relational and NoSQL) - Familiarity with Cloud Computing technologies e.g. AWS, MS Azure, GCP, Docker, Kubernetes - Familiarity with APIs, Microservices Architecture and Stream Processing platform (e.g. Kafka) - Familiarity with Artificial Intelligence tools and frameworks - Familiarity with DevSecOps tools - Familiarity with Agile delivery methods - Effective oral and written communication skills  - Team player with strong collaborative approach and ability to work independently with minimal oversight - Willingness to learn and be challenged each day Given the size and scope of our organization, we have the flexibility for this position to be located in the following head office locations:  Toronto, London, Winnipeg.    Be your best at Canada Life- Apply today!   Being a part of Canada Life means you have a voice. This is a place where your unique background, perspectives and talents are valued, and shape our future success.   You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.   Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.    Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.       We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.     It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Canada Life policies. To request a reasonable accommodation in the application process, contact talentacquisitioncanada@canadalife.com.     Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted.    #LI-Hybrid

The Manager, Compliance is responsible for driving and maintaining compliance processes and deliverables for the Investment Fund Manager, Canada Life Investment Management Ltd. (CLIML). CLIML is registered as an investment fund manager, portfolio manager and commodity trading manager. Its primary regulator is the Ontario Securities Commission. CLIML is the manager of the Canada Life Mutual Funds. Initially, activities will fit within three broad areas - CLIML Compliance Program & Control Testing - Regulatory Review, Policy and Procedure Development, Projects - CLIML Regulatory Registration Accountabilities  - Manage administration and submission of existing and new CLIML firm and individual registrations with provincial regulators. Including preparing investment/registered representative registrations, renewals of registration, terminations, and amendments. - Manage and oversee CLIML financial reporting requirements to primary regulator, including quarterly filings and annual fee submissions. - Assist with compliance review on projects, including review and analysis of fund changes, transactions and continuous disclosure. - Assist with compliance oversight of portfolio manager activities and oversight of Constellation Program. - Support preparation of materials for Independent Review Committee and Board, as required. - Assist with the annual control testing plan for CLIML key processes and report to senior management on the results of testing. - Assist in the development of procedure and control documentation as part of CLIML’s Regulatory Compliance Framework. - Remain up to date with regulatory environment and upcoming changes to ensure that policies and procedures are kept current. Qualifications and Competencies - 5+ years of compliance related experience, preferably with an entity registered with a securities regulator. - University degree in a related field. - CPA or CFA designation is an asset. - Comprehensive knowledge of the following National Instrument (NI) securities regulations is an asset: NI 31-103, NI 81-101, NI 81-102, NI 81-105, and NI 81-106. This includes a high degree of familiarity with investment fund rules, prospectus documents, and monitoring fund compliance. - Strong project management skills. - Ability to understand and successfully navigate a matrixed organization. - Proven ability to build and maintain strong internal and external relationships at all levels. - Results driven. - Capable of prioritizing competing tasks to ensure timely delivery of projects. - Possess a high degree of analytic and problem-solving skills. Given the size and scope of our organization, we have the flexibility for this position to be located in the following head office locations: Toronto, London, Winnipeg.    Be your best at Canada Life- Apply today!   Being a part of Canada Life means you have a voice. This is a place where your unique background, perspectives and talents are valued, and shape our future success.   You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.   Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.    Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.       We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.     It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Canada Life policies. To request a reasonable accommodation in the application process, contact talentacquisitioncanada@canadalife.com.     Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted.    #LI-Hybrid

We are looking for an AVP, Technology Delivery – Advisory Network Technology.   Our Individual Wealth, Insurance Solution and Advisor Network(IWIS&AN) Technology group is looking to hire an Assistant Vice-President, Portfolio Leader who will report to the Vice President -  IWIS&AN Technology. This role acts as the single point of entry and engagement for all technology enablers/services supporting the business unit, with a high degree of collaboration with other business and technology units.    The AVP - Advisor Network Technology  is accountable to enable business strategy through the development and delivery of technology solutions. The AVP contributes to business strategies and sets the technology strategy and culture in the unit. Role is accountable for all aspects of business strategy collaboration,  technology planning, delivery, operations and risk. This role acts as the single point of entry for all technology supporting the business unit, with a high degree of collaboration with other business units.  The role will also include accountability for all work within the scope of the Advisor Network   The AVP – Advisor Network Technology   will demonstrate all leadership traits as defined in our Leadership Capability model.  For Strategy the incumbent will have an outward focus and drive innovation.  On the People Capabilities the AVP will be developing talent from hire to retire and will be the crucial influencer and adopter of building collaborative partnerships.   In the category of performance, the AVP will execute for results and will lead the organization forward in results.   To be successful the AVP – Advisor Network Technology should have exceptional leadership, communication and management skills and a belief in developing the skills and talents of others.  The AVP   will have experience in identifying and navigating organizational changes, a keen interest in trends in digital and leadership.   What you will do: - Develop an integrated and collaborative view with the business leadership team on how technology platforms can best deliver high quality service for our customers and advisors. - Accountable for collaborating and challenging Senior Leaders and BU’s to see the needs/functions of technology platforms while maintaining relationships that allows the BU’s to meet their priorities for the year. - Be a visible change agent, a champion of diversity, equity & inclusion, and a trusted advisor. - Leads the strategic long term and daily operations of technology activities ensuring the efficient and effective use of financial and people resources. - Responsible for all aspects of technology delivery and support with focus on maintenance and upgrade for all in scope applications. - Drives business and technology innovation through proactive and timely evaluation and adoption of emerging technologies. - Proactively work with internal clients and external business partners to understand their needs and work to deliver creative solutions. - Responsible for financials related to the operations of technology and delivery of solutions/services. - Drives long term and daily operations ensuring the efficient and effective use of financial and people resources and, ensures the ongoing continuity of expertise to support technology delivery and service for the business unit. - Ensure leaders, employees and vendors work together to drive performance and that high expectations are delivered within the values of the organization. - Attract, recruit, retain and motivate a team of high skilled professionals. - Develop a skill upgrade and maintenance plan to ensure talent is current and embraces new technologies that are coming into the marketplace. - Ensure succession and retention plans are developed and executed on.  What you will bring: -  High level of innovation required - Familiar with distribution channel and technology eco system - Mobilize the current advisor network to the target business model with full potential of technology ecosystem in digital era - Data integration and data analytics experience are an asset in this role - You will have demonstrated a high level of innovation, the ability to utilize and implement best practices, as well as creating new ways of working, rolling out and implementation across a group. - 5+ years’ experience in specifically in digital technology, spanning the entire digital stack. - Experience working in a large, complex enterprise organization. - Comp. Science or Engineering degree; or equivalent work experience. - Specialized Knowledge/Experience with cloud, modern architectures, Dev Ops, and sound financial knowledge and knows how to apply to a Technology area.  Capabilities: - Demonstrated ability to work through change management as well as the rolling out new ways of working. - Finding the right balance between building relationships and driving necessary change. - Budgeting and financial management consistent with Technology Business Management (TBM). - Implementation of new tools, methodologies, techniques and principles, that will increase effectiveness, staff productivity and customer experience. - Due to high regulations in our industry the individual must be able to navigate these appropriate and collaborate and work with the appropriate experts in these areas. - Responsible for attracting, retaining and developing employees in a diverse and inclusive environment. Will need to be able to understand the requirements and translate that into the appropriate resources required.       Given the size and scope of our organization, we have the flexibility for this position to be located in the following head office locations: Toronto, London, Winnipeg.    Be your best at Canada Life- Apply today!   Being a part of Canada Life means you have a voice. This is a place where your unique background, perspectives and talents are valued, and shape our future success.   You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.   Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.    Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.       We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.     It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Canada Life policies. To request a reasonable accommodation in the application process, contact talentacquisitioncanada@canadalife.com.     Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted.    #LI-Hybrid

Reporting to the Associate Manager, you will be responsible for quoting, issuing polices, death claims and reconciliation of pension payments on the London Life Group Annuities side of the business. You will also be the main contact for Consultants and the Client Service Centre, seeking to resolve inquiries, concerns, and problems.   Accountabilities: - Interpret requirements and quote London Life Group Annuity business - Issue group annuity contracts, welcome letters, and member certificates - Process payout annuity death claims within the established service standards - Accounting knowledge, ability to assess financial discrepancies and overpayments - Direct interaction with Client Relationship Managers, brokers, and clients to assist with inquiries and/or problem resolution on issues related to administration of client plans - Provide exception, professional, customer service to our internal and external customers - Handle phone, email and written inquiries from clients, consultants and internal business partners while managing a 24-hour acknowledgment - Project involvement and miscellaneous duties as requested and/or required - Quality assurance for peers - Assist teammates as required with similar duties identified above - Handle complex issues and work with internal business partners such as compliance, tax, pricing, and accounting when required - Understand Federal and Provincial legislation and related products - Understand basic taxation associated with policy administration - Keep current on knowledge of all products and system updates to ensure accurate information is provided to our clients and business partners   Required Capabilities and Behaviours:   - London Life Mainframe, ICS and GPAS experience is considered an asset - Proficient in Microsoft Word and Excel - Strong organization and time management sills, ability to manage multiple tasks while prioritizing and managing tight deadlines - Excellent verbal and written communication skills – bilingualism is an asset - Posses a high level of professionalism and dedication to customer service. Proven ability to build good working relationships with internal and external clients and business partners - Strong interpersonal skills and the ability to work in a team environment as well as individually with minimal supervision at times - Strong mathematical, analytical, and problem-solving capabilities - Proven ability to learn and grasp new concepts - Flexible, able to accept change effectively and positively. Drive change as required   Be your best at Canada Life- Apply today!   Being a part of Canada Life means you have a voice. This is a place where your unique background, perspectives and talents are valued, and shape our future success.   You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.   Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.    Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.       We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.     It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Canada Life policies. To request a reasonable accommodation in the application process, contact talentacquisitioncanada@canadalife.com.     Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted.    #LI-Hybrid

Reporting to the Associate Manager of Retirement Income, you will be an integral part of the Payout Annuity Team, providing expertise and assistance to the Client Service Coordinators and Client Service Specialists as well as working in partnership with financial and business partners.  A sound technical background is required.   Accountabilities: - Processing client requested updates e.g. banking & address changes - Handling returned mail and locating new addresses - Updating administrative system(s) with new payment amounts and tax deductions - Handling scheduled manual payments e.g. wires, cheques, manual EFT’s - Reissuing stale dated cheques and missed payments - Handling the mailing of pre-retirement letters - Providing policy details and copies of contracts to clients - Acknowledging all inquiries within 24 hours - Providing administrative support to co-workers Qualifications and Competencies: - Knowledge of annuity products and system knowledge of Document Direct, SC03, IMS & RPS would be an asset - Self-motivated with an ability to effectively multi-task and meet tight deadlines - Organized and able to work in a dynamic and changing environment - Excellent oral and written communication skills - Previous work experience in a customer service focused role - A positive, enthusiastic attitude - Strong interpersonal skills and relationship management - Ability to interact with business & financial partners and provide assistance with problems & issues Be your best at Canada Life- Apply today!   Being a part of Canada Life means you have a voice. This is a place where your unique background, perspectives and talents are valued, and shape our future success.   You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.   Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.    Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.       We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.     It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Canada Life policies. To request a reasonable accommodation in the application process, contact talentacquisitioncanada@canadalife.com.     Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted.    #LI-Hybrid

Canada Life is searching for an SAPBusiness Systems Analyst to join our Global Technology Team.  We offer a high energy, professional yet casual work environment with the opportunity to make a difference every day.  It's an environment where everyone’s contribution is rewarded and valued.  We take pride in our ability to have fun and celebrate our successes together.  In return, we are looking for individuals that can thrive in our environment, using technology to turn problems into opportunities to grow.  If we are describing you, then consider being a part of the Canada Life Team! Your Purpose at Canada Life: As a member of the Global Technology Team, you will help us continue to stabilize our implementation of SAP Financial Products Subledger (FPSL) SAP Collections and Disbursements (FSCD), including integration of source systems, and continue to build further enhancements and functionality from that foundation. In this role you will work closely with regional actuarial and accounting customers health and dental claims and billing customers, and internally with development teams to understand integration requirements of business data and processes and ensure high quality design, development, and deployment at regular intervals. You will also provide incident support, manage issues, and defect escalations, drive problem resolution, support root cause analysis and provide tactical and strategic solutions. If you thrive in a fast-paced, ideas-led environment, you’re in the right place. What you will do - Provide end to end technical analysis and execution (analysis, design, proto-typing, development, configuration, testing, deployment). - Support projects and operations, participating in discovery sessions, CAB’s and stand ups to execute work packages. - Lead the scoping and analysis to provide technical estimates. - Proactively keep up to date with our internal IT application methodology to mitigate IT risks and adhere to our governance framework. - Complete documentation in adherence within our IT application methodology framework ensuring all requirements are met at each gate to ensure successful deployments. - Develop and execute technical cases for end-to-end systems integration (SIT) and user acceptance (UAT) testing. - Use industry consulting methodologies to understand business requests and drive discussions on expected outcomes (use cases) to develop minimum viable products (MVP), prototypes and/or technical/ functional requirements. - Work across the department and with third-party managed services providers to fulfill change requests as needed. - Prepare, document, facilitate, and deliver knowledge transfer sessions to the business and DevOps as part of transition to operations/ business as usual (BAU). - Work on projects and backlog to meets deliverables through goal setting, time management, planning and leveraging practices and processes to manage and simplify work. - Guide the lines of business and influences discussions to guide decision making in ambiguous situations and/or resolve outstanding items and issues. - Act as a trusted partner to internal clients by proactively building relationships with the business, colleagues, and external stakeholders to understand business as-is state and roadmap. - Proactively research updates on SAP - bringing them forward to streamline and enhance our execution approaches aligned with best practices. (e.g., SAP Community, ASUG, etc.) - Be actively plugged into external communities and user groups, developing knowledge, and bringing forward best practices to provide advice on technical solutions. - Foster a collegial atmosphere by sharing knowledge and experience with members of the team to upskill and guide them on better ways of doing things. What you will bring - University or College education in Computer Science, Computer Engineering, Management Information Systems, Commerce, Business Administration or a related field, or equivalent combination of education and experience - Must have (or be willing to get) Federal Government Reliability Status clearance (Personnel security clearance to gain access to Protected A or Protected B information, assets, or work sites) to work on the product stack. - At least 2 years of relevant experience as Functional/Technical SAP Analyst - analyzing, configuring, testing, and documenting requirements, preferably with FS CD. - Demonstrated experience working with custom SAP on-premises/legacy applications - Rapidly acquires new knowledge, learns new skills, and applies creative thinking to solve problems while understanding the organization’s vision, purpose, and values - Ensures accuracy and completeness of work to maximize quality, build credibility, and avoid re-work - Strong conceptual, analytical, and problem-solving skills - Seeks to understand business needs, and delivers high quality service to the business - Experience performing unit and functional testing - Builds effective relationships with colleagues and external stakeholders quickly and confidently, to positively influence outcomes - Experience with data mapping and integration processing - Communicates issues clearly and effectively with stakeholders Skills considered an asset: - Good understanding in financial accounting, banking operations and reporting practices - Experience in SAP Collections and Disbursements (FSCD) or SAP Finance and Controlling (FICO) - SAP certification - Ability to work under pressure, working on multiple projects simultaneously and juggling priorities. - Ability to understand and debug ABAP codes - Demonstrated personal ownership, collaborative team- work, holistic value-centric perspective, work adaptability and innovation Given the size and scope of our organization, we have the flexibility for this position to be located in the following head office locations: London, Toronto, Winnipeg.    Be your best at Canada Life- Apply today!   Being a part of Canada Life means you have a voice. This is a place where your unique background, perspectives and talents are valued, and shape our future success.   You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.   Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.    Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.       We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.     It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Canada Life policies. To request a reasonable accommodation in the application process, contact talentacquisitioncanada@canadalife.com.     Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted.    #LI-Hybrid

We are looking for a Manager, Taxation to join our excelling Taxation department to assist with leading the Income Tax Reporting function for Great-West Lifeco Inc and its Canadian subsidiaries.   As a Manager, Taxation, your role will be responsible for the review and analysis of quarterly and year-end income tax provisions under IFRS basis, as well as the related Canadian income tax compliance matters. As a mentor and coach, you’ll cultivate a dynamic learning environment, empowering team members to grow.   Reporting to the Director Taxation, you will collaborate in investigating, researching, and analyzing income tax issues for the purpose of tax accounting, tax audits, special transactions and/or tax planning.   Accountabilities:  - Review and analyze quarterly and year-end income tax provisions, and annual budget for Canadian financial and management reporting purposes - Manage Canadian income tax compliance in respect of these entities, including preparing and reviewing corporate income tax returns - Analyze, research and document tax considerations that arose from the preparation and review of the above provisions and returns - Development, coaching and training of staff members - Assist in analysis of new or changing accounting standards, special transactions and tax planning opportunities - Assist in responding to tax audit queries including investigating, researching and analyzing the tax issues and information required  Qualifications and Competencies:  - Completion of a professional accounting designation (or equivalent) - Completion or currently enrolled in completion of the CPA In-Depth Tax Course - 4-6 years of experience in Canadian taxation - Exceptional analytical and problem solving skills - Strong organizational skills and ability to manage multiple demands and competing priorities to achieve required results - Strong attention to detail and accuracy - Ability to work independently and also work collaboratively in a team environment - Passion for developing others and developing a high performance culture - Strong verbal and written communication skills - Proficiency in Excel; experience in SAP and/or Longview Tax is an asset Given the size and scope of our organization, we have the flexibility for this position to be located in the following head office locations: Toronto, Winnipeg.    Be your best at Canada Life- Apply today!   Being a part of Canada Life means you have a voice. This is a place where your unique background, perspectives and talents are valued, and shape our future success.   You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.   Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.    Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.       We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.     It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Canada Life policies. To request a reasonable accommodation in the application process, contact talentacquisitioncanada@canadalife.com.     Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted.    #LI-Hybrid

Reporting to the Director, Expense Management, you will be responsible for monthly accounting of Canada Life subsidiaries, reporting results to senior leaders as well as leading the Strategic Initiatives function within the Expense Management team.   What you will do  - Financial Planning & Analysis: - Prepare monthly financial loads in partnership with leaders from subsidiary organizations - Report results to senior leadership teams within Canada Life - Calculate and report intangible asset balances and amortize accurately - Properly document accounting policies used - Assist with external audits - Create and deliver meaningful analysis to our business partners - Support/drive key business decisions via financial analysis/models - Strategic Initiative management: - Work with business partners within Canada Life to ensure accuracy of business case submission - Track and report initiative benefits and costs to senior leadership on a regular basis - Provide guidance on financial matters to adhere with generally accepted accounting principles - Collaborate with our business partners to create annual expense budgets aligned with strategic priorities - Co-ordinate with peer and broader finance teams to establish best practices for financial analysis and reporting - Work in a team environment by providing support to a wide variety of stakeholders. Your ability to “lead at all levels” and work cohesively with multiple stakeholders with multiple agendas will be a strong attribute - Identify issues as they arise, and problem solve in a timely manner - Participate in special/ad-hoc projects as needed What you will bring  - 10 years of accounting and finance experience with some experience at leadership level - CPA designation is preferred - Experience working with SAP preferred - Strong mathematical aptitude and analytical skills - Adaptability and ability to thrive in an environment of change - Strong organizational skills - Ability to prioritize and meet deadlines - Ability to present complex financial analysis to individuals with/without a finance background - Proficiency in MS Office with expert level skills in Excel - Insurance industry experience an asset - Effective communication, collaboration, and teamwork skills Given the size and scope of our organization, we have the flexibility for this position to be located in the following head office locations: London, Winnipeg.    Be your best at Canada Life- Apply today!   Being a part of Canada Life means you have a voice. This is a place where your unique background, perspectives and talents are valued, and shape our future success.   You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.   Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.    Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.       We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.     It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Canada Life policies. To request a reasonable accommodation in the application process, contact talentacquisitioncanada@canadalife.com.     Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted.    #LI-Hybrid

Group Customer Finance is looking for a Manager, Financial Planning & Analysis to work on its Creditor and Direct Marketing Financial Services team. This role reports to the Director, Creditor and Direct Marketing Financial Services, and will help the team leverage its expertise in Creditor and Direct Marketing to serve and support its diverse group of internal and external stakeholders.   What you will do   As a key member of the Creditor and Direct Marketing Financial Services leadership team, you will lead a team of approximately four people whose main responsibilities include: - Executing the financial close process, including preparing internal earnings reporting and ensuring the accuracy of the balance sheet and income statement. - Preparing reinsurance settlement statements and related client reporting. - Supporting other annual or ad hoc processes, including budgeting, audits, etc. In addition to the tasks listed above, the Manager will be expected to: - Successfully engage, listen to, and collaborate with a diverse group of stakeholders. - Grow a culture of positivity, learning, innovation, and accountability among the team. Handle tasks related to the supervision of a team, including performance management, hiring (as needed), training, managing workflow, and mentorship.   What you will bring - A proven track record of strong analytical, problem-solving, and critical thinking skills – We are looking for someone who is not intimidated by uncertainty, is curious, and is able to solve problems in an analytical way. - A high degree of motivation and initiative – We are looking for someone who is willing and able to take initiative to learn, answer challenging questions, and continually improve on our processes. - A thoughtful communicator – We are looking for someone who can communicate in a clear, engaging, and concise manner, both verbally and in writing. - Adaptability and responsiveness to change – We are looking for someone who is comfortable working under pressure and can adapt to changing/competing priorities. Other Relevant Requirements - Professional financial designation (particularly CPA or FSA/FCIA) - Relevant work experience, preferably in a financial institution - Experience and/or interest in people leadership - Thorough knowledge and understanding of accounting principles and financial statement preparation - Strong technical skills (particularly in MS Excel) - Knowledge of and experience in the insurance industry is considered a plus Given the size and scope of our organization, we have the flexibility for this position to be located in the following head office locations: Toronto, London, Winnipeg.    Be your best at Canada Life- Apply today!   Being a part of Canada Life means you have a voice. This is a place where your unique background, perspectives and talents are valued, and shape our future success.   You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.   Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.    Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.       We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.     It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Canada Life policies. To request a reasonable accommodation in the application process, contact talentacquisitioncanada@canadalife.com.     Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted.    #LI-Hybrid

The Group Customer, Operational Strategy & Enablement Team is looking for a Process Analyst. Role Description The Process Analyst is responsible for operations transformation and continuous improvement aligned to the Wealth or Insurance areas The Process Analyst will lead process reengineering projects, contribute to digital and operations transformation initiatives, assess continuous improvement opportunities and work closely with the business leaders to develop and execute a portfolio of operational excellence initiatives   What you will do  - Drive execution of process re-engineering projects - Map out current state and future state processes - Create KPI dashboards - Recommend continuous improvements based on data analysis - Implement continuous improvements in collaboration with the business areas - Maintain and sustain existing process design, workflow data, and reporting - Key contributor to Operational Strategy & Enablement initiatives - Provide analysis and reconciliation support through savings realization period - Maintain capacity models capable of assessing process impacts - Core outcomes to include: enhanced customer experience, quality improvements, and cost reductions in line with strategic plans   What you will bring  - University degree in the field of engineering or business or related field - 2+ years in a leading role demonstrating process improvement experience - Lean Six Sigma Black Belt training is an asset - Financial services/insurance business knowledge is an asset - Skilled at building strong, collaborative relationships at all levels of an organization - Ability to communicate effectively, coach and support project teams - High proficiency with Excel, Visio, PowerPoint, and PowerBI to analyze, measure and illustrate and process design improvements. - Excellent communication skills with experience creating and leading presentations to senior leadership - Excellent interpersonal skills in order to effectively gather process requirements, obtain approvals, build relationships and provide sufficient influence to achieve success - Creative problem solver that can break down complex problems into meaningful parts in order to identify and solve for improvement areas - Ability to analyze complex data to determine appropriate course of action towards the objectives - Strong execution skills to support robust deployment of improvement and transformation opportunities in a dynamic environment - Ability to work with a high degree of detail and accuracy in a fast-paced environment - Strong time management skills with the ability to prioritize competing projects Given the size and scope of our organization, we have the flexibility for this position to be located in the following head office locations: Toronto, London, Winnipeg.    Be your best at Canada Life- Apply today!   Being a part of Canada Life means you have a voice. This is a place where your unique background, perspectives and talents are valued, and shape our future success.   You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.   Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.    Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.       We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.     It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Canada Life policies. To request a reasonable accommodation in the application process, contact talentacquisitioncanada@canadalife.com.     Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted.    #LI-Hybrid