Current Career Opportunities

The following are our current career opportunities.

 

Click on the job title for details of the role. If you are interested in the role and you meet the qualifications, we invite you to apply for the opportunity from the page that opens.

 

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Search Results Page 2 of 7

Job Locations CA-MB-Winnipeg
Posted Date 1 day ago(11/29/2022 10:26 AM)
The Disability Benefits Administrator is responsible for managing a block of disability claims for claimants who are expected to receive benefits to the maximum benefit date. This includes performing accurate and timely benefit calculations and answer questions related to benefit calculations and adjustments, tax and other deductions, from both internal and external clients.   What you will do: - Perform complex LTD benefit calculations for the all claims. This includes: - Benchamark calculations. - Under/overpayment calculations. - Calculations involving rehabilitation earnings. - Inflation protection and cost of living adjustments (COLA) calculations. - Processing required BEN System (payment) adjustments. - Performing 2nd check (validation) of calculations performed by other Disability Benefits Administrators, as required. - Manage LTD and Life Reserves and Claim Status. - Responsible for data integrity on all systems that support disability claims payment, claims management, internal and client claims reporting (i.e. information on BEN, PAS, DCT). - Handle customer inquiries specific to benefit calculations or tax that are received directly from the customer, client or within the department. - Review and assess claimant and medical information to determine entitlement of ongoing benefits. - Update client specific systems with information. - Open and Close LTD (and Waiver of Premium) claim files in accordance with the plan design. - Other administrative and financial duties in support of the claims team. What you will bring: - Commitment to actively live our values of Excellence, Partnership, Integrity and Continuous Improvement. - Completion of one year community college; a combination of education and experience will be considered. - Business knowledge of disability insurance is considered an asset (ie: Disability product knowledge, interpreting contractual provisions and applying them correctly to benefit calculations). - Proficient in MS Office (365, Outlook, MS teams, Excel, Word, PowerPoint and Internet). - Ability to use multiple Databases and Applications. - Strong mathematical and analytical skills. - Critical thinking and problem solving abilities. - Superior organizational and time management skills. - Excellent written and verbal communication skills. - Excellent customer service skills. - Able to work independently and within a team environment. - Fluency in French is considered an asset. Be your best at Canada Life- Apply today!   Being a part of Canada Life means you have a voice. This is a place whereyour unique background, perspectives and talents are valued, and shape our future success.   You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.   Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.     We are one of Canada's top 100 employers!   Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.       We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.       Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted  
Job ID
2022-24376
Job Locations CA-MB-Winnipeg
Posted Date 1 day ago(11/29/2022 10:25 AM)
The Disability Benefits Administrator is responsible for managing a block of disability claims for claimants who are expected to receive benefits to the maximum benefit date. This includes performing accurate and timely benefit calculations and answer questions related to benefit calculations and adjustments, tax and other deductions, from both internal and external clients.   What you will do: - Perform complex LTD benefit calculations for the all claims. This includes: - Benchamark calculations. - Under/overpayment calculations. - Calculations involving rehabilitation earnings. - Inflation protection and cost of living adjustments (COLA) calculations. - Processing required BEN System (payment) adjustments. - Performing 2nd check (validation) of calculations performed by other Disability Benefits Administrators, as required. - Manage LTD and Life Reserves and Claim Status. - Responsible for data integrity on all systems that support disability claims payment, claims management, internal and client claims reporting (i.e. information on BEN, PAS, DCT). - Handle customer inquiries specific to benefit calculations or tax that are received directly from the customer, client or within the department. - Review and assess claimant and medical information to determine entitlement of ongoing benefits. - Update client specific systems with information. - Open and Close LTD (and Waiver of Premium) claim files in accordance with the plan design. - Other administrative and financial duties in support of the claims team. What you will bring: - Commitment to actively live our values of Excellence, Partnership, Integrity and Continuous Improvement. - Completion of one year community college; a combination of education and experience will be considered. - Business knowledge of disability insurance is considered an asset (ie: Disability product knowledge, interpreting contractual provisions and applying them correctly to benefit calculations). - Proficient in MS Office (365, Outlook, MS teams, Excel, Word, PowerPoint and Internet). - Ability to use multiple Databases and Applications. - Strong mathematical and analytical skills. - Critical thinking and problem solving abilities. - Superior organizational and time management skills. - Excellent written and verbal communication skills. - Excellent customer service skills. - Able to work independently and within a team environment. - Fluency in French is considered an asset. Be your best at Canada Life- Apply today!   Being a part of Canada Life means you have a voice. This is a place whereyour unique background, perspectives and talents are valued, and shape our future success.   You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.   Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.     We are one of Canada's top 100 employers!   Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.       We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.       Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted  
Job ID
2022-24402
Job Locations CA-ON-Toronto | CA-MB-Winnipeg | CA-ON-London
Posted Date 1 day ago(11/29/2022 9:16 AM)
We are Canada Life   Being a part of Canada Life means you have a voice. This is a place whereyour unique background, perspectives and talents are valued, and shape our future success.   You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.   Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.     Be your best at Canada Life.   We are looking for a Quality Assurance Consultant   Given the size and scope of our organization, we have the flexibility for this position to be located in the following head office locations:Toronto, London, Winnipeg.    Role description    The Quality Assurance Consultant is responsible for collaborating with the Tech. leads, Architecture and Digital Assurance enablement teams towards championing the strategic system planning & prioritization and drives product evolution and scoping efforts.   This role provides thought leadership by acting as a quality engineering lead for a large program or portfolio. This role applies their advanced, specialized knowledge to work on strategic, complex, ambiguous programs that are typically long term with substantial business impact and involves overseeing technical leadership across multiple initiatives. This role leads the work to implement testing strategies that may require the modification of systems, products, requiring significant departures from traditional approaches to develop solutions.   What you will do    - Oversee the QA analysis across the business unit or multiple domains/programs - Perform complex analysis, scoping, estimating and planning - Champion QA analysis, strategies and quality standards across teams to align with business priorities - Develop and execute strategies and plans for evolution of the QA discipline - Champion test-driven approaches across teams, looking for improvement opportunities for regression or automated testing - Champion organizational change, best practice and improvements across teams, including the effective implementation and adherence to quality assurance practices - Research, review and adapt new technologies, industry standards and industry-related developments - Collaborate with Digital Assurance enablement team to adopt and implement enterprise Quality Engineering technical solutions in the projects - Experience in working Quality Assurance maturity metrics/KPIs and report to senior stakeholders - Ensure data designs and specifications are in alignment with performance requirements and standards and have end to end traceability       What you will bring    - Ability to design and champion practices to manage and simplify work, and use resources efficiently - Expert knowledge of various software development lifecycle methodologies (eg Waterfall, Iterative, Agile) - Ability to provide Quality assurance thought leadership and be the champion of new ideas to enhance business and user experience - Strong working knowledge of how to use tools to automate, perform and deliver including test-driven development and test frameworks - Expert knowledge in: - Database systems (eg DB2, MongoDB) and data access methods (eg object-relational mapping, SQL, ETL, API, caching) - Test management and test automation systems (e.g. Zephyr, Selenium, SoapUI, Postman, Cucumber) - Setting up onshore and offshore test environments / test beds - Test data masking, encryption and test data setup - Extensive experience in: - Scoping, estimating, planning and work management across multiple competing initiatives - Complex quality management and troubleshooting ambiguous situations - Developing effective working relationships with senior management - Experience with: - Evaluation of emerging methods to meet team needs - Coaching testing teams in testing strategies and methods and experience working on an agile team   Be your best at Canada Life- Apply to   Given the size and scope of our organization, we have the flexibility for this position to be located in the following head office locations: Toronto, London, Winnipeg.    Be your best at Canada Life- Apply today!   Being a part of Canada Life means you have a voice. This is a place whereyour unique background, perspectives and talents are valued, and shape our future success.   You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.   Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.     We are one of Canada's top 100 employers!   Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.       We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.       Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted  
Job ID
2022-24371
Job Locations CA-ON-London
Posted Date 2 days ago(11/28/2022 4:07 PM)
Reporting to the Assistant Manager of Administration, you will be responsible for accurate and timely processing of financial and non-financial transactions for our clients’ mutual fund accounts in support of our distribution partners.   What you will do  - Processing complex transactions to mutual fund accounts - Reviewing transactions entered by advisors - Communicating with advisors’ requirements to turn “not in good order” trades into “in good order” trades - Understanding the mutual fund industry, regulatory guidelines, Quadrus and fund company business processes - Tracking and reporting activity - Meeting service standards to minimize financial impact  What you will bring  - Completion of the IFIC Operations and/ or Investment Funds Course is an asset - Previous experience in a role communicating with Advisors is an asset - Working knowledge of the mutual fund industry, regulatory guidelines and Quadrus & fund company business processes is an asset - Excellent written communication skills - Attention to detail - Team player committed to achieving team objectives - Self-motivated and enjoy a busy work environment - Ability to meet strict daily deadlines - Ability to organize and prioritize daily responsibilities Be your best at Canada Life- Apply today!   Being a part of Canada Life means you have a voice. This is a place whereyour unique background, perspectives and talents are valued, and shape our future success.   You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.   Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.     We are one of Canada's top 100 employers!   Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.       We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.       Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted  
Job ID
2022-24426
Job Locations CA-ON-Toronto
Posted Date 2 days ago(11/28/2022 3:10 PM)
The Senior Service Consultant is a client-facing service position requiring a high degree of group insurance knowledge, superior organizational skills, and internal/external customer service abilities.  The applicant must be able to reach independent judgements and/or decisions on each of the main duties and responsibilities with minimal supervision.  This level would have a caseload assignment of Major Group life and health accounts with a high rating of case complexity, partnering with Specialist Advisors and Consultants.  The successful candidate will join a high performing, collaborative sales and service team. What you will do  - Maintain direct contact with clients/advisors, proactively planning your client meetings to ensure regular connections are made. - Attend and present at finalist meetings. - Assist with claims escalations, consulting with Account Managers and Head Office contacts across various internal departments. - Handle premium billing related to terminations, new employee additions, wage/salary changes, etc. - Manage general administration inquiries from clients, excess insurance and medical evidence requirements, ex-gratia/cost-plus requests, and Legislative changes - Provide interpretation and revision of contract wording (collective agreement requirements, specialized plans, etc.) - Handle incoming amendment requests from clients/ advisors - Assist on commission agreements account setup/changes, inquiries - Meet with plan administrators/advisors to explain administrative and claims procedures - Conduct employee meetings to review plan details - Special projects and/or research assignments - Mentorship and knowledge transfer with peers What you will bring  - Highly adaptable, driven to be your best, and proven initiative. - Excellent written and oral communication in English (French writing and speaking skills are considered an asset); - Completion of post-secondary education including college certificate, diploma or degree or equivalent education and experience; - Three-four years’ experience in Group Insurance; - Experience with Group Life and health products; - Experience working with group systems and departments; - Strong customer service orientation; - Ability to work independently and set priorities; - Ability to solve problems and research information to determine appropriate decisions; - Project management skills; - Preference will be given to applicants with professional designations (or part thereof) CEBS; - A car and driver’s license is required. Be your best at Canada Life- Apply today!   Being a part of Canada Life means you have a voice. This is a place whereyour unique background, perspectives and talents are valued, and shape our future success.   You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.   Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.     We are one of Canada's top 100 employers!   Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.       We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.       Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted  
Job ID
2022-24364
Job Locations CA-ON-Toronto | CA-MB-Winnipeg
Posted Date 2 days ago(11/28/2022 10:32 AM)
This position is responsible for supporting the internal and external reporting requirements for Creditor and Direct Marketing Insurance.   What you will do: - Ensure the accuracy, consistency and quality of all information contained in the Internal Earnings for the Creditor and Direct Marketing block of business. - Prepare various financial statements/analysis/reports for policyholders, reinsurers, government agencies and other Canada Life departments. - Prepare expense allocation, annual premiums and earnings budget. Liaison with Senior Management and Pricing Department. - Responsible for financial tracking, data analysis, accounts reconciliation, reserve determination and investment income calculation. - Provide recommendations on efficiencies, standards and improvements related to financial processes and/or systems. - Develop efficient and effective processes and procedures as necessary to improve/enhance financial reporting, and to ensure the accuracy of the data produced. - Responsible for monitoring and documenting all procedures related to various functions in the department. - Handle special assignments and ad hoc request for information from other departments and policyholders. What you will bring:   - University graduate with concentration in Business/Accounting. - 3 to 5 years of experience working in a financial area. - Strong analytical and problem-solving skills. - Advanced ability to effectively use Microsoft Office programs especially MS Access, MS Excel. - Demonstrated technical aptitude and proficiency with numbers. - Well organized and detail oriented with high level of accuracy. - Ability to work independently with minimal supervision as well as the ability to work in a team environment. - Strong interpersonal skills and excellent communication skills, both verbal and written. - Strong customer service and relationship building skills. - Ability to handle multiple tasks with conflicting deadlines, flexible when working with changing deliverables on competing priorities. We offer a challenging, team-oriented work environment, competitive income and benefits, and opportunities for professional and personal development and growth.   Given the size and scope of our organization, we have the flexibility for this position to be located in the following head office locations: Toronto, Winnipeg.    Be your best at Canada Life- Apply today!   Being a part of Canada Life means you have a voice. This is a place where your unique background, perspectives and talents are valued, and shape our future success.   You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.   Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.         We are one of Canada's top 100 employers!   Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.       We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.           Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted  
Job ID
2022-24000
Job Locations CA-ON-Hamilton | CA-ON-Burlington | CA-ON-Mississauga
Posted Date 5 days ago(11/25/2022 3:29 PM)
We are Canada Life   Being a part of Canada Life means you have a voice. This is a place whereyour unique background, perspectives and talents are valued, and shape our future success.   You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.   Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.     Be your best at Canada Life.   We are looking for a Disability Medical Coordinator    The Disability Medical Coordinator medically manages complex disability claims in a pro-active manner.  This involves working directly with a claimant’s attending physician to achieve a level of functional improvement that supports the earliest possible return to employability.  The Coordinator accomplishes this by confirming the accuracy of a diagnosis, clarifying the functional impact of the diagnosis, accessing diagnostic testing (as needed), researching and arranging external specialist consultations, researching and securing external treatment providers, all aimed at functional improvement with the goal of a return to employability.   What you will do  - Commitment to living our values of Customer View, Integrity, Partnership, and Communities; - Assess the potential for medical coordination to impact the duration of a disability claim; - Assess diagnostic and treatment needs, developing plans through file review and telephone interview of claimants and involved treatment providers; - Negotiate and develop cost-effective, proactive plans for actions focusing on return to employability; - Maintain frequent ongoing contact with claimants, focusing on barrier resolution and functional improvements; - Provide ongoing support and consultation to Case Managers and Rehabilitation Consultants through the claim management process; - Prepare written reports detailing findings and recommendations; - Accurately maintain electronic file documentation and internal records. What you will bring  - Regulated healthcare professional with current registration in good standing with respective governing body (RN, OT, PT); - At least five years of clinical experience; - Ability to excel within a Purpose/Vision driven environment; - Proven ability to thrive in a challenging, demanding and dynamic work environment; - Strong organizational skills with demonstrated ability to be flexible and adaptable to changing priorities; - Excellent verbal and written communication skills; - Proven customer service skills; - Ability to work independently while contributing to team goals; - Excellent problem solving and decision making skills; - Ability to use MS Office suite (Word, Excel and Outlook); - Consenting to a criminal background check as well as the Government of Canada enhanced security screening is required. The cost of submitting these checks will be covered by Canada Life. Be your best at Canada Life- Apply today    We are one of Canada's top 100 employers!   Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.       We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.           Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted   #LI-Hybrid  
Job ID
2022-23785
Job Locations CA-ON-Toronto | CA-ON-Greater Toronto
Posted Date 5 days ago(11/25/2022 3:25 PM)
  Great-West Lifeco (“Lifeco”) is an international financial service holding company with interests in life insurance, health insurance, retirement and investment services, asset management and reinsurance businesses. Lifeco operates in Canada, the United States and Europe under the brands Canada Life, Empower, Putnam Investments, and Irish Life.   The Strategy team is a group of talented people from diverse backgrounds, with experience in global management consulting, professional services, corporate strategy, and other roles at large multinational corporations. As a team member, you will work in an inclusive environment that provides you with opportunities to learn, develop and make an impact. You will also benefit from resources and tools to enhance your career, and an alumni network that has progressed to more senior roles within Strategy or the organization.   What will you be doing? - Collaborate with Strategy members, business executives and their teams to perform research and analysis related to top priority strategic initiatives across Lifeco - Develop options, assess benefits and trade-offs, and arrive at recommended courses of action - Conduct quantitative and financial analyses using research and internal company information in support of project objectives - Analyze market trends and competitor dynamics - Act as a resource for competitive intelligence, sharing peer insights and other market developments - Ensure a high level of quality in all presentations and analyses, while working in a great learning environment   What do you need to bring? - 2 or more years of analytical, problem-solving work experience - A college or university degree (preferably in business, finance or other equivalent) - Demonstrated analytical skills – performing quantitative and financial analyses - High motivational level, intellectual curiosity, and openness to learning - Strong verbal and written presentation skills – including PowerPoint - Works well in an open, diverse, and collaborative environment without rigidly defined boundaries of “who does what”   What would also be great? - Worked in professional services (e.g., consulting, accounting), strategy, actuarial, or operational transformation / process improvement, valuation and / or M&A - Experience with complex quantitative and financial modeling - Understanding of, or experience in, the life insurance, health insurance, retirement and investment services, asset management and / or reinsurance industries   Note: The team operates in a hybrid work environment with a current minimum of 2 days or more per week in office depending on project needs.   We are one of Canada's top 100 employers!   Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.       We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.           Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted     #LI-Hybrid #LI-Hybrid
Job ID
2022-24410
Job Locations CA-ON-Toronto | CA-ON-London
Posted Date 5 days ago(11/25/2022 2:55 PM)
This is your opportunity to help transform one of Canada's largest and most trusted companies by joiningthe Brand Measurement and Marketing team as a Salesforce Marketing Cloud (SFMC) Automation Specialist. We operate like a start-up within one of Canada's largest insurance and financial institutions.   You’ll be relied upon to support the execution of multiple automation programs through Salesforce Marketing Cloud to improve overall marketing capabilities and further the MarTech strategy for Canada Life.     Based in London or Torontoand reporting to the SFMCAutomation Manager,the Specialisthas a solid foundation in the management of Salesforce Marketing Cloud and building marketing automations.    What you will do  - Support the implementation SFMC functionality and marketing automation tools including data feeds   - Support the creation automated processes/workflow for email campaigns, trigger programs, drip campaigns  - Document business and technical requirements, reporting on performance using data analytics, and implementing learnings.   - Develop database queries as required  - Build dynamic and/or personalized content insertions based on data attributes  - Define audiences through segmentation and build journeys appropriate for those audiences   - Collaborate with Manager on SFMC team and business partners to provide expertise on marketing automation and impacts to business lines  - QA for automation configuration to ensure functionality   - Leverage Journey Builder to deliver multi-touch communications  - Respond to common business requirements and perform administrative functions within Marketing Cloud  - Provide troubleshooting for email developers working on deliverables and encountering errors within SFMC/Email studio  - Keep current on the latest industry advancements, including opportunities to leverage technology to improve performance.  - Reporting and analytics knowledge and understanding    What you will bring  - 2-5year’s experiencein working with Salesforce Marketing Cloud  - Experience working with Salesforce CDP an asset  - Familiar with SQL and Ampscript   - Working knowledge of SSJS script  - Strong understanding of digital analytics and reporting with the ability to interpret data  - Experience with Office 365 tools   - Ability tomanage multiple complex projects simultaneously  - A proven relationship builder   - College diploma or University degree in a relevant field  - Working knowledge of the Canadian financial services industry is an asset  - Bilingualism is an asset (English and French)    Be your best at Canada Life- Apply today!   Being a part of Canada Life means you have a voice. This is a place whereyour unique background, perspectives and talents are valued, and shape our future success.   You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.   Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.    We are one of Canada's top 100 employers!   Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.       We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.           Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted  
Job ID
2022-24089
Job Locations CA-MB-Winnipeg
Posted Date 5 days ago(11/25/2022 1:38 PM)
The Senior Client Services Specialist is a key customer service and client relations role within the Investigations area of the Group Customer Health and Dental Fraud Management team, responsible for maintaining and building strong relationships and credibility with our clients.    The position will report to the Associate Manager Client Support and will be responsible for the effective communication and support to our Group Customer Office and Clients where our investigative team has identified evidence to support an allegation of fraud.  This includes writing reports and attending meetings and calls to assist our Clients in navigating the findings and results of an investigation.     What you will do  - Drafts and reviews Incident Reports and other reporting to be provided to our clients - Reviews and ensures quality of documentation and correspondence both within the department and to internal and external clients - Responds to client inquiries - Assist in RFP responses - Builds strong relationships and provides communication support to Group Offices in relation to investigations, including progress and outcomes, and ensures that clients are kept up to date as cases progress - Participates in investigative teams and projects - Assists in the development and delivery of anti-fraud educational and training material - Works with staff and leadership to ensure departmental documents, training manuals and other materials are up to date What you will bring  - Completion of a post secondary degree or equivalent - Minimum 3 years work experience in Group Insurance - Minimum 3 years work experience in a customer service role - A combination of education and work experience may be considered - Superior written and oral communication skills; highly organized - Ability to work in a fast-paced environment - Outstanding customer service and presentation skills - Excellent analytical, problem solving and decision-making skills - Advanced Microsoft Office Skills (Excel, Word, PowerPoint, Access) - Investigative experience an asset - Bilingual French and English an asset Be your best at Canada Life- Apply today!   Being a part of Canada Life means you have a voice. This is a place whereyour unique background, perspectives and talents are valued, and shape our future success.   You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.   Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.     We are one of Canada's top 100 employers!   Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.       We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.     Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted  
Job ID
2022-24399
Job Locations CA-ON-London
Posted Date 5 days ago(11/25/2022 11:52 AM)
We have an exciting opportunity to join our Quadrus team! Advisor Service Representatives provide aligned support to Advisors concerning our mutual fund dealer (Quadrus) policies and procedures. This is a service-oriented role, with no sales component. If you are looking for an opportunity to build trusted relationships with our internal partners and put your financial knowledge to good use, this role is for you!   Our hours of operation are Monday to Friday, 8:45am to 5:00pm. That’s right, no late evenings or weekends! We are seeking candidates who have completed courses through the Investment Funds Institute of Canada or the Canadian Securities Course.   What you will do  - Responding to inquiries from Quadrus representatives and clients via phone, fax and e-mail - Providing explanation of Quadrus processes and education on use of Investment Centre technology and other tools and resources - Communicating sensitive processing issues to representatives, to ensure prompt resolution - Acting as liaison between Quadrus representatives and fund companies and internal partners - Investigating complaints and issues, including research with fund companies - Achieving service standards and working to ensure compliance with National Instruments - Building rapport with advisors and their local leaders and field contacts What you will bring  - Completion of IFIC or Canadian Securities Course is an asset - Persistence in ensuring prompt resolution of customer concerns - Strong verbal and written communication skills - Strong analytical and problem-solving abilities - Able to manage multiple tasks while prioritizing and managing deadlines - A team player with the ability to work independently - Good coping skills and tolerance of ambiguity - Bilingual (French/English) an asset Be your best at Canada Life- Apply today!   Being a part of Canada Life means you have a voice. This is a place whereyour unique background, perspectives and talents are valued, and shape our future success.   You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.   Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.     We are one of Canada's top 100 employers!   Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.       We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.       Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted  
Job ID
2022-24395
Job Locations CA-MB-Winnipeg
Posted Date 5 days ago(11/25/2022 11:22 AM)
We are looking for a Analyst, Group Customer Finance   What you will do  - Primarily responsible for creating the updates to various internal financial reports that will need to align with the IFRS17 accounting standards - Perform various testing to ensure financial results are as expected during comparative runs - Participate in the reconciliations of general ledger accounts that are associated with Group Customer Finance - Address any issues that may arise during testing and reconciliation processes as well as assist in solutions for noted issues - Prepare monthly and quarterly accounting entries via journal vouchers - Support the quarterly reporting of Group Life and Health premiums and administrative fees during comparative runs and go-live  What you will bring  - Required education - education/skills acquired at a post secondary level or equivalent eg. One year Community College certificate. - 3 to 5 years of relevant experience - Strong mathematical and analytical skills with basic knowledge of accounting - High attention to detail and accuracy required - Strong technical skills in Microsoft office (Excel and Outlook) with intermediate to advanced skills Excel (vlookups and pivot tables are a must) - Well orgranized and effective time management skills with the ability to manage multiple priorities while managing deadlines - Ability to work independently and in a team environment - Strong communication skills both orally and written. It is important incumbent responds to inquiries in a timely manner. - Knowledge of Group Insurance and SAP would be an asset  Be your best at Canada Life- Apply today!   Being a part of Canada Life means you have a voice. This is a place whereyour unique background, perspectives and talents are valued, and shape our future success.   You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.   Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.     We are one of Canada's top 100 employers!   Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.       We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.       Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted  
Job ID
2022-24398
Job Locations CA-SK-Regina
Posted Date 5 days ago(11/25/2022 10:21 AM)
We are Canada Life Being a part of Canada Life means you have a voice. This is a place where your unique background, perspectives and talents are valued, and shape our future success.   You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.   Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.     Role Overview   The Reinsurance Division of Great-West Lifeco (CL Re) participates in international reinsurance markets, providing Reinsurance solutions to clients across the US, Europe and Asia. We are among the top 10 life reinsurers in the United States by assumed business. Technology redefines the way we work and deliver to meet business needs and elevate the customer experience. You’ll be part of an organization that is embracing modern technology, innovation and agile ways of working.      Our Technology team is a strategic partner in our business – with an ambition to be a forward-thinking, agile technology organization delivering secure, resilient and leading solutions that support Canada Life Re and its customers.  We are looking to hire a full time Senior Technical Lead for our CL Re Technology team. Working with the various CL Re offices technology teams and with Canada Life Canadian and Corporate services will provide the successful candidate the opportunity to work in a dynamic environment within an area of the business that is undergoing significant growth. Reporting to the AVP, CIO of CL Re with direct interactions with the VP Operations CL Re, the role provides the opportunity to gain an insight and understanding of the business operations of the Reinsurance Division. The Senior Technical Lead is a customer first individual accountable for the vision and execution of their portfolio.  The role covers all aspects of the software development lifecycle.  Success is measured by the team’s collective ability to generate positive results for CL Re’s business and client objectives.  This role will build a partnership with stakeholders in the Business and/or IS units to evolve (imagine new solutions), optimise (increase the impact of existing applications) and stabilise (resolve issues or escalated concerns). The role will lead and build a high performing and engaged team that supports continuous improvement and growth initiatives.   What you will do   Customer Relationship Management - Build and maintain senior level relationships with leaders across multiple groups in the organization, for the purpose of influencing technology directions and promoting effective collaboration - Collaborates with multiple business unit leaders within the Reinsurance Division and Corporate Technology to anticipate and respond to customer inquiries about technology capabilities and service expectations - Ensure leaders and team members work together to drive performance and that high expectations are delivered within the values of the organization People Leadership - You will lead a team and manage a complex portfolio with multiple products in a technology environment for the Reinsurance Division. - Create goal clarity, role and accountability clarity, and provide direction on decision rights and accountabilities - Identify opportunities (processes, training, systems) to retain and transition knowledge to enhance individual and team effectiveness Delivery, Adoption, Operations & Support - Consult with technology professionals and business leaders on the best strategy and options to meet customer and business objectives.  Implement, maintain and enhance applications and technology. - Ensure applications availability and resources are aligned with current and future support needs through the development of roadmaps and use of metrics. - Responsible for all aspects of application support, with recommendations on maintenance of application health and effectiveness based on assessments - Accountable for maintenance, support, and availability of on premise systems and, 3rd party operated systems supporting the Business Unit. Application support responsibilities include break/fix, upgrades, patches, support optimization, continuous improvement, maintaining 3rd party operated application relationships and, 2nd level support  What you will bring  - Post-secondary degree/diploma in business or computer science or equivalent experience. - A minimum of 6 to 9 years’ industry related experience supporting technology platforms and/or delivering projects/products to enable businesses capabilities for Reinsurers or Insurers. - A Change Leader with experience in driving a high performance culture and advocating the culture changes within the business unit. - Excellent leadership skills with the ability to hire, inspire, train/develop, performance manage and drive high employee engagement - Ability to deal with ambiguity and flexibility of approach - Strong relationship building and influencing skills - Excellent written and verbal communication skills to prepare communications and interact effectively with all levels, technical and non-technical within the organization. - Demonstrated experience in challenging the status quo and identifying areas of operational improvement (example: people, process, technology). - Preference and experience working in a complex environment that is rapidly evolving, and ambiguous with high expectations for excellence and achievement - Able to be "hands-on" with support, but also have a strategic / business mindset      Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted          We are one of Canada's top 100 employers!   Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.       We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.       Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted  
Job ID
2022-24342
Job Locations CA
Posted Date 5 days ago(11/25/2022 10:01 AM)
We are Canada Life   Being a part of Canada Life means you have a voice. This is a place whereyour unique background, perspectives and talents are valued, and shape our future success.   You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.   Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.     Be your best at Canada Life.   We are looking for a Financial Services Representative to join our Financial Solutions Centre.   The Financial Services Representative uses expertise to identify and meet the needs of clients, offering right-sized advice and product solutions to improve the financial, physical and mental well-being of Canadians. They support special client-facing initiatives and are responsible to develop new clients and preserve and grow assets and insurance managed by the centre by providing superior client service and handling inquiries and adhering to compliance standards.   What you will do  - Proactively contact clients and answer inbound inquiries. - Provide advice and account / policy maintenance services using appropriate planning processes. - Maintain a compliant practice. - Improve client engagement in pursuit of the centres overall business development objectives. - Promote client portals & e-delivery options for statements, confirmations & marketing communications. - Provide input to inform continuous refinement of the business model. - Keep marketing and business development plans current and up to date. - Gather and analyze customer insights, make adjustments to program objectives and delivery as required according to new unmet customer needs. - Educate customers about products, solutions and services Canada Life / Quadrus provides. What you will bring  - 3-5 years’ experience in the financial insurance industry, Canadian banking, insurance, and / or financial advice channels with a specific emphasis on investment fund products and services. - Acquisition of strong knowledge of savings, investment and insurance products / services and financial planning concepts and an understanding of the regulatory climate. - Post-secondary degree or equivalent work experience. - Customer service focus. - Strong financial planning skills. - Excellent verbal and written communication skills, French would be considered an asset. - Well-developed presentation skills. - Excellent organizational and time management skills. - Quick thinking and innovative. - Valid mutual fund registration required - Valid life insurance license (LLQP) required - Working towards or completion of relevant certificate, diploma or designation programs such as Certified Financial Planner (CFP®), Chartered Investment Manager (CIM®) designations. Canadian Securities Course (CSC) / Canadian Investments Funds Course (CIFC). - Sound working knowledge of MS Office products, Investment Centre, Salesforce. Be your best at Canada Life- Apply today    We are one of Canada's top 100 employers!   Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.       We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.           Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted  
Job ID
2022-23879
Job Locations CA-ON-Pickering | CA-ON-Toronto
Posted Date 5 days ago(11/25/2022 9:53 AM)
We are looking for a Rehabilitation Consultant.   We’re looking for knowledgeable, empathetic, and dedicated rehabilitation professionals to work as key members of our case management team.   You’ll manage complex disability cases in a pro-active manner with the goal of achieving a level of functional improvement that supports the earliest possible return to employability. You will work directly with the claimant as well as their employer, physician and treatment providers to achieve the required level of functional improvement to support the employability goal.   You will assess the rehabilitative needs of claimants who are disabled in order to understand the functional impact of the diagnosis. Then you will develop, implement and monitor the progress of approved rehabilitation service delivery plans based on claimant needs and contractual provisions. Research of appropriate treatment resources as well as active management of service providers resourced to achieve functional improvement toward employability goals is a pivotal responsibility in this role.   What you will do  - Live our values of Customer View; Integrity; Partnership; and Communities - Operate with a customer focused mind-set as providing business solutions for our customers is at the core of what we do - Assess the potential for rehabilitation services to impact on the duration of disability of complex claims through file review as well as telephone and/or face to face interview of claimants, employers and involved treatment providers - Develop realistic, cost-effective rehabilitation/ return to work plans for actions focusing on return to work - Oversee counseling and/or referral services as necessary regarding identified needs of claimants. (disability adjustment factors; treatment; vocational solutions; community resources etc.) - Maintain follow up contact with the claimant, focusing on barrier resolution and functional improvements made, while providing claimant support during the intervention period - Maintain proactive follow up with all stakeholders, including policyholders and treatment providers with the focus on returning to employability - Prepare written reports detailing findings and recommendations - Track rehabilitation activities and document case files electronically What you will bring  - A university degree in a discipline related to rehabilitation with experience in health or social sciences preferred - 5 years of experience in insurance rehabilitation or the field of rehabilitation preferred - Excellent communication and interpersonal skills - Excellent organization skills, with experience working in a fast paced environment, requiring regular re-prioritization and critical analysis/ assessment skills - Mental Health experience an asset - Ability to accommodate a home-based office with equipment funded by Canada Life - Valid driver’s license and vehicle are necessary due to travel requirements - Due to the high profile of a number of our clients, a Federal Government Enhanced Screening is a job requirement and this will involve fingerprinting and a credit check Be your best at Canada Life- Apply today!   Being a part of Canada Life means you have a voice. This is a place whereyour unique background, perspectives and talents are valued, and shape our future success.   You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.   Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.     We are one of Canada's top 100 employers!   Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.       We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.       Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted   #LI-remote
Job ID
2022-24400
Job Locations CA-ON-Toronto | CA-ON-London | CA-MB-Winnipeg
Posted Date 5 days ago(11/25/2022 9:44 AM)
Great-West Lifeco is looking for a Solutions Architect with strong technical architecture and integration background and experience. Reporting to the Head of Global Corporate Technology Architecture, this individual will work on projects and initiatives leading the implementation of target state and integration architecture in coordination with the appropriate business and technology functions.   This position is responsible in participating in delivery of numerous business objectives and will be responsible for the end-to-end implementation of solutions that encompass design of logical/physical application and data models, data flows between internal and cloud (external) systems, interfaces, security, and design of required infrastructure for application system deployment.   This position will work collaboratively with other Global Corporate Technology resources to create architectural design to support business requirements such as: integration of on-premise application systems with cloud application systems, integration of third-party solutions within the internal network infrastructure and to other technologies and systems and on-going support ensuring system performance and stability. The Solutions Architect is a senior architecture role, which will also assist and supervise all activities related to the integration of software programs, applications, and third-party solutions as required to meet the business requirements of the organization.   What you will do    The position responsibilities will include, but not limited to:   • Responsible for assisting with, reviewing and the interpretation of business requirements and objectives • Develop and maintain application solution and integration architecture • Develop implementation and transition to production plans • Oversee development and testing of solutions • Work closely with business and system analysts, business and technical system users, system developers, integration developers, shared services technology teams and other stakeholders in executing project tasks and responsibilities • Maintain and enforce best practices to facilitate optimized use of technology, software development, integration and solution design • Understand various industry standard integration and data transfer technologies in order to assess and apply the best techniques • Responsible for recommending/designing integration of application systems using ETL, APIs, Web Services and appropriate technologies • Assist in evaluation and selection of tools and technologies which support business goals • Support and monitor implementation of new application systems to ensure stability and accuracy of the transition to support • Collaborate with the Enterprise Architecture team to ensure alignment with the enterprise • Provide architectural oversight of projects; ensure requirements are in alignment with technology strategies   What you will bring    This individual is considered subject matter expert in technical integration issues and must possess knowledge and experience to architect solutions that involve cloud-based solutions. • Minimum of five (5) years of experience in a Solution Architecture role or related areas of expertise. • Work Experience: Previous work experience within large organization’s technology departments for 10+ years, ideally in financial services industry. • Time Management and Delivery: Must possess and demonstrate excellent time management skills with the ability to achieve results in a time demanding environment with strong focus on quality and delivery on commitments. • In depth knowledge and 5-10 years of experience using various integration technologies tools, primarily in the areas of Web Services, Micro-Services, ETL and API integration, preferably with practical development knowledge. • Exposure to SAP FI-CA, SAP FS-CD, Hana, SAP ECC, SAP FPSL, SAP MDG, SAP Ariba, SAP Process Integration/Orchestration, Data Services and Business Warehouse and other Finance systems is a nice to have. • Communication: Excellent verbal and written communicator with strong diagramming and presentation skills. • Practitioner: Must have a solid command of broad and general technical concepts, especially in the area of integration and cloud-based solutions. • Technical: Practical experience working with various computing technologies based on INTEL, Linux, Oracle with knowledge of SAP technologies. • Analysis: Must have strong problem-solving skills and apply strong critical analysis to business requirements in the context of application architecture. • Strong troubleshooting skills. • Ability to work effectively with diverse and geographically dispersed teams. • Team player with strong collaborative approach and ability to work independently. • Knowledge of UML modeling and experience with modeling tools such as Sparx Enterprise Architect is considered an asset • Deep understanding of Business areas supported by Corporate Technology is a strong asset, e.g. Finance/Accounting, Actuarial, HR, Procurement, Audit, Risk, Compliance and Legal. • Exposure to Technology platforms for Artificial Intelligence (Robotics, Machine Learning, etc.), Data Science and Big Data, is a plus. • Familiarity with Cloud Computing Technologies: Microsoft Azure, AWS, GCP, etc. • Comfortable with different Architecture Taxonomies, Methodologies and Frameworks (TOGAF, Zachman, etc.)   Given the size and scope of our organization, we have the flexibility for this position to be located in the following head office locations: Toronto, London, Winnipeg.    Be your best at Canada Life- Apply today!   Being a part of Canada Life means you have a voice. This is a place where your unique background, perspectives and talents are valued, and shape our future success.   You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.   Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.    We are one of Canada's top 100 employers!   Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.       We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.       Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted  
Job ID
2022-24274
Job Locations CA-ON-London
Posted Date 6 days ago(11/24/2022 2:48 PM)
Reporting to the Assistant Manager of Administration, you will be responsible for accurate and timely processing of financial and non-financial transactions for our clients’ mutual fund accounts in support of our distribution partners.   What you will do  - Processing complex transactions to mutual fund accounts - Reviewing transactions entered by advisors - Communicating with advisors’ requirements to turn “not in good order” trades into “in good order” trades - Understanding the mutual fund industry, regulatory guidelines, Quadrus and fund company business processes - Tracking and reporting activity - Meeting service standards to minimize financial impact  What you will bring  - Completion of the IFIC Operations and/ or Investment Funds Course is an asset - Previous experience in a role communicating with Advisors is an asset - Working knowledge of the mutual fund industry, regulatory guidelines and Quadrus & fund company business processes is an asset - Excellent written communication skills - Attention to detail - Team player committed to achieving team objectives - Self-motivated and enjoy a busy work environment - Ability to meet strict daily deadlines - Ability to organize and prioritize daily responsibilities Be your best at Canada Life- Apply today!   Being a part of Canada Life means you have a voice. This is a place whereyour unique background, perspectives and talents are valued, and shape our future success.   You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.   Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.     We are one of Canada's top 100 employers!   Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.       We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.       Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted  
Job ID
2022-24394
Job Locations CA-BC-Vancouver
Posted Date 6 days ago(11/24/2022 1:38 PM)
We are Canada Life   Being a part of Canada Life means you have a voice. This is a place whereyour unique background, perspectives and talents are valued, and shape our future success.   You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.   Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.     Be your best at Canada Life.   We are looking for a Disability Claims Processor    The Disability Claims Processor is primarily responsible for calculating and issuing short and long-term disability benefit payments. The Disability Claims Processor determines benefit entitlement, completes the set-up of new claims on payment and management systems and assesses Quick Pay short term disability and Maintenance long term disability claims in accordance with contractual and corporate policy.   What you will do  - At the direction of the Case Manager and in accordance with contractual provisions, calculate and issue short and long-term disability benefit payments. - Perform complex benefit calculations including inflation protection, cost of living increases, rehabilitation and partial period calculations for open claims in accordance with contractual provisions. - Perform overpayment calculations and follow up for repayment. - Explain benefit calculations and payments to customers over the phone or in writing. - For new claims, verify coverage and complete the claim set up including the initial benefit calculation, the waiver and reserve calculations, the diaries and the file. - For Quick Pay short term disability claims, assess medical information, determine eligibility for benefits, calculate and issue payments. - For maintenance of long-term disability claims, request and assess medical updates and follow up as required. - Complete annual inflation protection and benefit calculations if applicable. - Other duties as required including data verification and other resolving system discrepancies  What you will bring  - Post-secondary education with a strong financial background or equivalent related experience; - Excellent mathematical and analytical skills; - Demonstrated organizational and time management skills; - Excellent oral and written communication skills; - Team player with demonstrated customer service skills; - Proficient in using Microsoft (Outlook, Word, Excel) and possess the aptitude for learning additional industry-related software; - Ability to remain flexible, work as part of a team as well as independently Be your best at Canada Life- Apply today    We are one of Canada's top 100 employers!   Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.       We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.           Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted   #LI-Hybrid
Job ID
2022-24380
Job Locations CA-ON-London
Posted Date 6 days ago(11/24/2022 11:22 AM)
As a Client Service Representative, you will be responsible for providing prompt, courteous and professional service to our policy holders, advisors and administrative staff. You will respond to telephone inquiries by providing accurate information on our diverse products and services. If you have a background in finance or insurance, this is a perfect opportunity to put your skills and knowledge to use! The Client Service Centre operates from 8 am to 8pm Monday to Friday, EST, which means no late evenings and no weekends. We are closed on statutory holidays too!   We offer a challenging, team-oriented work environment, competitive income, and opportunities for professional and personal development and growth.   If you are looking for an opportunity to put your customer service, negotiating and analytical skills to good use by helping people find information they are looking for, this is the role for you!   What you will do  - Responding to customer and advisor inquiries regarding insurance or investment products and services offered through London Life, Great-West Life and Canada Life - Meeting established service targets and providing superior and accurate customer service - Participating in our 6 to 8 week training program - Maintaining a positive and professional approach with customers and advisors What you will bring  - Excellent  and professional customer service skills - Strong communication and interpersonal skills  - A background in financial services, hospitality or contact centre experience is preferable - Post secondary education in business or finance related field is considered an asset - Eager to learn about investments or insurance - Ability to multi-task efficiently and have a strong attention to detail - Excellent Microsoft Office skills and an ability to learn multiple computer systems - Ability to work a rotating shift schedule between the hours of 8 am to 8pm, EST, Monday to Friday - Ability to work in a fast-paced and constantly changing work environment Be your best at Canada Life- Apply today!   Being a part of Canada Life means you have a voice. This is a place whereyour unique background, perspectives and talents are valued, and shape our future success.   You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.   Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.     We are one of Canada's top 100 employers!   Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.       We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.     Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted  
Job ID
2022-24360
Job Locations CA-ON-London
Posted Date 6 days ago(11/24/2022 11:19 AM)
As a Client Service Representative, you will be responsible for providing prompt, courteous and professional service to our policy holders, advisors and administrative staff. You will respond to telephone inquiries by providing accurate information on our diverse products and services. If you have a background in finance or insurance, this is a perfect opportunity to put your skills and knowledge to use! The Client Service Centre operates from 8 am to 8pm Monday to Friday, EST, which means no late evenings and no weekends. We are closed on statutory holidays too!   We offer a challenging, team-oriented work environment, competitive income, and opportunities for professional and personal development and growth.   If you are looking for an opportunity to put your customer service, negotiating and analytical skills to good use by helping people find information they are looking for, this is the role for you!   What you will do  - Responding to customer and advisor inquiries regarding insurance or investment products and services offered through London Life, Great-West Life and Canada Life - Meeting established service targets and providing superior and accurate customer service - Participating in our 6 to 8 week training program - Maintaining a positive and professional approach with customers and advisors What you will bring  - Excellent  and professional customer service skills - Strong communication and interpersonal skills  - A background in financial services, hospitality or contact centre experience is preferable - Post secondary education in business or finance related field is considered an asset - Eager to learn about investments or insurance - Ability to multi-task efficiently and have a strong attention to detail - Excellent Microsoft Office skills and an ability to learn multiple computer systems - Ability to work a rotating shift schedule between the hours of 8 am to 8pm, EST, Monday to Friday - Ability to work in a fast-paced and constantly changing work environment Be your best at Canada Life- Apply today!   Being a part of Canada Life means you have a voice. This is a place whereyour unique background, perspectives and talents are valued, and shape our future success.   You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.   Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.     We are one of Canada's top 100 employers!   Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.       We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.     Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted  
Job ID
2022-24359