Current Career Opportunities

The following are our current career opportunities.

 

Click on the job title for details of the role. If you are interested in the role and you meet the qualifications, we invite you to apply for the opportunity from the page that opens.

 

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Job Locations CA-ON-London
Posted Date 1 week ago(9/20/2022 3:06 PM)
As a Tax Reporting Technician, you will be a member of a team operating in a fast pacedenvironment. This includes knowledge of the many systems within Individual (Wealth and Insurance) and Group Customer. The team ensures effective and appropriate processes are in place while maintaining timely and accurate reporting to clients and government bodies, such as the Canada Revenue Agency and Revenue Quebec.   What you will do  - Client, Advisor, Administration inquiries and investigations - Preparation of receipts, tax slips including manual, duplicate and amendments - Manage and investigate daily error reports - Assist with reconciliations of tax accounts - Preparation of weekly and monthly tax remittances - Year End Tax Reporting / Tax Utility What you will bring  - Experience with the various tax slips and receipts that support Individual Customer and Group Customer - Knowledge of financial transactions and how they impact a tax calculation - Ability to manage multiple demands while working to strict deadlines - Proven analytical ability - Strong Problem-solving skills - High degree of accuracy - Customer Service We are Canada Life   Being a part of Canada Life means you have a voice. This is a place where your unique background, perspectives and talents are valued, and shape our future success.   You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.   Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.     Be your best at Canada Life, apply today!   We are one of Canada's top 100 employers!   Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.       We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.           Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted  
Job ID
2022-23921
Job Locations CA-MB-Winnipeg | CA-QC-Montreal | CA-ON-Toronto | CA-ON-London
Posted Date 1 week ago(9/22/2022 3:12 PM)
Reporting to the Manager, Meeting and Event Management, you will support the Meeting and Event Management (MEM) team and our internal clients. You will provide administrative coordination for meetings and events and interact with all levels and areas within Canada Life. You are crucial in delivering our value proposition to the organization for the over 300 meetings we support annually.    We are an innovative team of Meeting and Event professionals who drive your vision forward. We create seamless, memorable experiences. Every time.   Duties include but are not limited to: - Head office meeting space booking and client coordination - Invoice and large deposit payments and reconciliation - MEM general email mailbox management (communication in both English and French where required) - Upkeep and maintenance of various Excel and Smartsheet central calendars and databases - Administrative support to larger meetings (i.e., name badge review and creation, shipping, printing) - Some support for small virtual events delivered on Teams and Teams Live - Business Continuity Planning - Privacy Representation - System Access Requests (SAR) There would be no travel or onsite meeting support requirements.    What you will bring  - Organization and detail-oriented aptitude - Meeting support requires significant organization, detail focus and the ability to multi-task with multiple program priorities. The MEM team is a busy, geographically dispersed team with high expectations from their clients. MEM manages over 300 meetings a year, and to keep the team on track and organized, we have detailed processes, tools, and templates. Managing conflicting priorities, fluctuating work volumes, and last-minute requests is essential to managing the workload effectively. - Strong written and oral communication skills in both English and French - Professionally communicate in both English and French with all levels of the organization, from Sr. Leaders down, both written and orally. You require the ability to deal with conflict and strong personalities. - Self-starter and innovative mindset– Collaborative self-starter who can take the initiative to improve ways of working by cooperating with the MEM team and key partners. - Collaboration and Relationship building– Break down silos and be highly communicative and collaborative, given the size of the team and the wide range of clients we support. Collaboration is essential, especially at the MEM leader level. We support all division and business areas across Canada Life, and relationship development is essential. - Customer Service Oriented– MEM is a Corporate Service. We work to go over and above to provide exceptional and personalized service to our clients and partners where appropriate. It is a part of our brand and value to the organization. - Highly functional with technology– Provide back-up for virtual meeting support. You must be proficient in MS Office suite, be comfortable using and learning technology, and be willing to learn new digital tools and event technology. Required Qualifications and Competencies - 3-5 years of related experience, preferably in an administrative capacity. Experience with supporting Meeting and Events would be an asset. Given the size and scope of our organization, we have the flexibility for this position to be located in the following head office locations: Montreal, Toronto, London, Winnipeg.    Be your best at Canada Life- Apply today!   Being a part of Canada Life means you have a voice. This is a place where your unique background, perspectives and talents are valued, and shape our future success.   You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.   Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.         We are one of Canada's top 100 employers!   Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.       We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.           Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted  
Job ID
2022-23918
Job Locations CA-ON-Toronto | CA-ON-London | CA-MB-Winnipeg
Posted Date 3 days ago(9/26/2022 9:28 AM)
We are Canada Life     Being a part of Canada Life means you have a voice. This is a place where your unique background, perspectives and talents are valued, and shape our future success.   You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.   Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.    Technology redefines the way we work and deliver to meet business needs and elevate the customer experience. You’ll be part of an organization that is embracing modern technology, innovation and agile ways of working.    Our Canada Technology team is a strategic partner in our business – with an ambition to be a forward-thinking, agile technology organization delivering secure, resilient and leading solutions that support Canada Life and the well-being of millions of Canadians.   Given the size and scope of our organization, we have the flexibility for this position to be located in the following head office locations: Toronto, London, Winnipeg.    Role description    Reporting to the Director, Technology Delivery, the Manager, Strategic Initiatives is part of the Wealth Solutions & Finance Portfolio within Individual Customer Technologyteam and plays a lead role in the delivery and governance of the strategic initiatives.  The role is responsible for planning, coordinating, directing, leading, and controlling the implementation of large scale and/or highly complex initiatives using standard project delivery practices. The Manager, Strategic Initiatives provides expertise on business and technology initiatives, collaborating with multiple stakeholders and solution providers to drive business results.   What you will do - Leads strategic initiatives’ intake, planning, delivery and governance based on business goals and organizational strategies - Responsible for collecting and providing program roadmaps, estimates and resource needs for annual planning - Oversees and governs planning, financials and delivery of the assigned strategic initiatives, provides expert knowledge towards ambiguous situations, identifies and resolves problems across multiple domains, and performs risk assessment, planning and analysis across the entire program - Leads the implementation of solutions that may require the modification of business processes, systems, products, and can require significant departures from traditional approaches. - Manages senior stakeholders relationships, partnering with management in the development of strategic and operational plans - Develops and manages an effective delivery network across project managers and other leaders - Assesses impact on people, processes and systems; understands the importance of and adheres to control standards, audit practices, compliance, etc. - Supports development of initiative-level business cases - Defines the governance structure and ensures work is completed with an appropriate level of detail and quality, optimizing resource usage - Provides team leadership towards the achievement of strategic objectives, including feedback to people leaders on performance, development, resource assignment, etc. - Oversees the coaching and mentorship, lifecycle and development of resources, providing guidance on complex issues. - Provides training and guidance to various cross-discipline resources on strategies, methods, processes, tools, approaches & methodologies. - Oversees the management of resourcing over a large body of work crossing multiple projects or initiatives. - Monitors benefits realization of program components to ensure they remain strategically aligned to the business unit goals - Communicates with and reports to stakeholders to provide an integrated perspective on all program activitie - Actively promotes and influences the need for continuous improvement What you will bring - 10+ years managing large projects with 3+ years managing complex programs - University or College education in Project Management, Business Administration or a related field, or equivalent combination of education and experience - Related industry certifications (PMP, Prince2, PgMP) are considered an asset - Knowledge of project and program management practices, and how to apply and adapt them in high complexity projects - Business, technical and financial acumen, with the ability to apply it to programs and to the business landscape - Experience in business and technical executive stakeholder relationship management across diverse areas with a demonstrated ability to informally lead and influence those stakeholders in a complex environment - Demonstrated understanding of risk assessment and management techniques. - Knowledge of project and program management practices, how to adapt and apply it to high complexity initiatives - Proven track record leading and delivering increasingly complex related projects and programs managing expectations in different contexts - Extensive experience in: - Scoping, estimating, and work management across multiple competing initiatives - Complex program management through ambiguous situations - Developing effective working relationships and conflict management across executive and senior management stakeholders on complex and large projects. - Conflict resolution across senior stakeholders   Be your best at Canada Life- Apply today!         We are one of Canada's top 100 employers!   Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.       We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.           Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted  
Job ID
2022-23915
Job Locations CA-BC-Vancouver | CA-AB-Calgary
Posted Date 1 week ago(9/21/2022 1:51 PM)
We are looking for a Regional Sales Representative   Our organization is strong, and we’re getting stronger. Join our wealth inside sales team where you’ll connect with some of the most entrepreneurial, spirited, energetic people you’ll ever meet in your life. We’re looking for top talent who aspire to be in sales, are willing to work hard and have a will to win to play a key role in driving advisor business forward.   As an inside wholesaler (Regional Sales Representative), you’ll work closely with the outside wholesaler (Regional Sales Manager) and the sales support team to create greater consistency and accessibility to wholesale support for Advisors associated with Canada Life.   What you will do  - Deliver bottom line wealth sales growth by working in collaboration with our Regional Sales Managers (Wealth) to generate sales and meet and exceed sales targets - Prospect new leads and leverage an existing database of contacts to build and strengthen relationships with advisors by phone, virtually and a through a limited amount of face to face interaction. - Utilize Salesforce to closely track calls and log appointments, manage the sales workflow, upload new contacts and monitor progress - Lead generation of prescribed conversion rates and sales targets - Grow the region by optimizing Advisor relationships and providing follow up and marketing support to advisors - Partner with Advisors to develop an understanding of their book of business (i.e. goals, targets, expectations, needs) with existing advisors in the territory - Uncover sales and cross-selling opportunities and educate advisors on the benefits of incorporating wealth solutions into their book of business - Represent the wealth business as an expert consultant in matters related to; the wealth industry, product, regulatory and advice on private wealth solutions - Provide pre and post-sales support by developing/providing sales strategies, concepts, marketing ideas and support. - Contribute to and consider new approaches to doing business with advisors and clients What you will bring  - Post-secondary education in a related field (i.e. Business School or College degree or diploma) - 2-5 years’ experience in the financial services/investment industry preferred - Industry specific designations such as CSC or IFIC are an asset - Strong interpersonal/relationship-building skills and a work ethic that demonstrates you are sales and results oriented, a motivated self-starter, career focused, dynamic and involved in extracurricular activities - Excellent social skills and thrives in a team environment - Expert communicator with the ability to present, train and transfer knowledge to a variety of audiences - Great telephone etiquette with the ability to manage high call volumes - Negotiation skills; perseverance when encountering discouraging setbacks - Competency in investment product knowledge, tools and sales concepts and having an in-depth marketplace awareness and awareness of the impact of developments and trends on the organization and the industry   Perks of working with Canada Life:   Ongoing professional development: We offer an array of proprietary and industry leading programs, seminars and learning workshops to inspire greatness and improve your knowledge, training and selling/marketing skills.   Competitive compensation: We designed our compensation program to reward you for building your regions business. It includes a base salary, productivity-based bonuses and benefit options, a company-matching RPP and a share ownership plan.     Recognition and rewards: We go all out to recognize excellent performance with a multitude of programs, campaigns, promotions and development meetings to reward your success.   Proven processes, strategies and tools: We provide a wide array of resources, tools and processes for improving workflow, working with clients as well as for leading your territory.     Where can this role take you?   This opportunity offers a professional career path that can lead you into numerous areas of Canada Life! External Wholesaler, Management, Marketing, Product Development, Sales Tools & Strategies… the opportunities at Canada Life are endless!   We are Canada Life   Being a part of Canada Life means you have a voice. This is a place where your unique background, perspectives and talents are valued, and shape our future success.   You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.   Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.    Be your best at Canada Life- Apply today!   We are one of Canada's top 100 employers!   Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.       We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.           Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted  
Job ID
2022-23914
Job Locations CA-ON-Toronto
Posted Date 2 weeks ago(9/16/2022 12:04 PM)
Role description    Canada Life, one of Canada’s leading life insurance and financial services companies, is seeking Actuarial Students with strong achievements in both their academic studies and Society of Actuaries exams.   As an Actuarial Student you are a key member of a highly respected, professional, actuarial team and will have an opportunity to work in the Reinsurance Pricing, Reinsurance Financial Management, and Global Financial Risk Management departments. Positions are available for both 4 months and 8 months (consecutive).   We offer a friendly, supportive work environment, one that rewards initiative and commitment.  Successful candidates receive a competitive salary, pension plan, paid society exam fees and materials, a study program and access to on-site actuarial libraries and resource centres.  Canada Life employees also enjoy outdoor recreational facilities, an on-site fitness centre, an on-site cafeteria and an active social committee.   Our Actuarial Students participate in a variety of team building activities and professional development activities that help to strengthen skills and contribute to building strong relationships among our Actuarial staff.     What you will bring  - Working towards a University degree (preferably with a major in Actuarial Science, Mathematics, Statistics or Finance) - Strong achievements in academic studies - Demonstrated commitment to passing Society Of Actuaries exams - Innovative problem-solver - Excellent communication, interpersonal and leadership skills - Well organized, delivering accurate work with an attention to detail, in a timely manner - Team player who is also comfortable working independently - Advanced Excel, Word, VBA and MS Access skills - Experience using GGY AXIS would be an asset - Knowledge or interest in market risk, investments and life insurance/reinsurance Positions are available in Toronto, Ontario.   Apply by creating a profile and uploading your cover letter, resume and transcripts in one document   Be your best at Canada Life- Apply today!   Being a part of Canada Life means you have a voice. This is a place where your unique background, perspectives and talents are valued, and shape our future success.   You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.   Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.         We are one of Canada's top 100 employers!   Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.       We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.           Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted  
Job ID
2022-23913
Job Locations CA-ON-Toronto
Posted Date 2 weeks ago(9/16/2022 12:03 PM)
Role description    Canada Life, one of Canada’s leading life insurance and financial services companies, is seeking Actuarial Students with strong achievements in both their academic studies and Society of Actuaries exams.   As an Actuarial Student you are a key member of a highly respected, professional, actuarial team and will have an opportunity to work in the Reinsurance Pricing, Reinsurance Financial Management, and Global Financial Risk Management departments. Positions are available for both 4 months and 8 months (consecutive).   We offer a friendly, supportive work environment, one that rewards initiative and commitment.  Successful candidates receive a competitive salary, pension plan, paid society exam fees and materials, a study program and access to on-site actuarial libraries and resource centres.  Canada Life employees also enjoy outdoor recreational facilities, an on-site fitness centre, an on-site cafeteria and an active social committee.   Our Actuarial Students participate in a variety of team building activities and professional development activities that help to strengthen skills and contribute to building strong relationships among our Actuarial staff.     What you will bring  - Working towards a University degree (preferably with a major in Actuarial Science, Mathematics, Statistics or Finance) - Strong achievements in academic studies - Demonstrated commitment to passing Society Of Actuaries exams - Innovative problem-solver - Excellent communication, interpersonal and leadership skills - Well organized, delivering accurate work with an attention to detail, in a timely manner - Team player who is also comfortable working independently - Advanced Excel, Word, VBA and MS Access skills - Experience using GGY AXIS would be an asset - Knowledge or interest in market risk, investments and life insurance/reinsurance Positions are available in Toronto, Ontario.   Apply by creating a profile and uploading your cover letter, resume and transcripts in one document   Be your best at Canada Life- Apply today!   Being a part of Canada Life means you have a voice. This is a place where your unique background, perspectives and talents are valued, and shape our future success.   You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.   Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.         We are one of Canada's top 100 employers!   Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.       We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.           Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted  
Job ID
2022-23912
Job Locations CA-SK-Regina | CA-SK-Saskatoon
Posted Date 1 week ago(9/20/2022 1:47 PM)
Canada Life is looking for a dynamic leader who cares about people and is determined to succeed. They will be intent on finding winning strategies and putting your ideas into practice. The successful candidate will be determined to excel in a team and promote change and improvement while inspiring others to do the same. They will find building business relationships stimulating while being a strong communicator who knows how to engage others and listen actively.    What you will do  - Maintain and strengthen relationships with consultants/advisors to achieve annual sales targets - Manage the sales process from request for proposal to finalist presentation - Develop and implement business plans to achieve annual sales targets through new and existing client relationships - Work closely with consultants/advisors, plan sponsors, and client relationship staff to ensure client satisfaction through our new business implementation process - Work collaboratively with the Group Customer team to ensure Canada Life’s success in this market - Promote additional products and services with consultants/advisors, clients and client relationship managers to enhance client retention  - Be a strong ambassador of the Canada Life brand in the industry and community  What you will bring  - Undergraduate diploma or equivalent - Minimum of three years of experience in the field of group insurance and thorough knowledge of group life insurance, healthcare insurance, disability insurance, and underwriting. - Excellent communication skills, both spoken and written with an enthusiasm for doing presentations. - Excellent mathematical skills - Ability to act quickly and put forward innovative solutions - Ability to work in a fast‑evolving environment and adapt to growth and change - Proven negotiation and public speaking skills - Strong sales and interpersonal skills as well as motivation to achieve business objectives - Knowledge of Word, Excel, and PowerPoint - Valid driver’s license and vehicle, & flexibility to travel - Designation of C.A.A.S. [certified group benefits advisor], GBA (Group Benefits Associate), or CEBS (Certified Employee Benefits Specialist) is a significant asset We are Canada Life   Being a part of Canada Life means you have a voice. This is a place where your unique background, perspectives and talents are valued, and shape our future success.   You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.   Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.    Be your best at Canada Life- Apply today!   We are one of Canada's top 100 employers!   Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.       We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.         Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted    
Job ID
2022-23910
Job Locations CA-BC-Vancouver
Posted Date 1 week ago(9/22/2022 2:07 PM)
As a Service Specialist, you will be responsible for providing excellent customer service to our clients and Advisors.  You will be a key part of the Canada Life Group Customer team, working with sales and service roles across multiple offices to achieve common goals, and delight our customers.     What you will do  - Implement, manage and maintain Group Life and Health benefits plans for assigned clients, including preparation of new case applications and amendment applications - Participate in employee educational sessions - Review contracts and employee booklets, and provide interpretation of contract wording to clients and advisors - Meet with clients and advisors on a regular basis to review and discuss product updates as well as administrative and claims procedures - Assist with training clients on administration of their benefit plans, including the on-line enrollment, billing and reporting tool - Act as a liaison with head office and claims offices on issues/problems with respect to assigned clients. Actively seek to find solutions for client/advisor issues - Work with underwriting on review and approval of routine plan changes - Manage premium billing problems/issues including employee terminations, new employee additions, wage/salary changes, etc. What you will bring  - Experience with Group Life and Health products and processes is an asset - Highly adaptable, driven to be your best, and proven initiative - Post-secondary level education or a combination of relevant work experience  - A valid driver’s license is required and automotive transportation  - Proven experience providing excellent customer service - Ability to work independently as well as in a team environment - Strong decision making, problem solving skills and analytical skills - Proven organizational skills with the ability to manage multiple tasks and adjust to changing priorities in a fast-paced environment - Excellent communication skills, both oral and written - Mandarin/Cantonese is considered an asset - Effective delegation and follow up skills - Project management skills - Preference will be given to applicants who have completed the Group Health and Life primer course and/or CEBS courses for the GBA designation - In addition to this the successful candidate will be required to successfully complete the Group Life and Health - Primer online study course under the Certified Employee Benefits Specialist Program Being a part of Canada Life means you have a voice. This is a place where your unique background, perspectives and talents are valued, and shape our future success.   You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.   Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.    Be your best at Canada Life- Apply today!   We are one of Canada's top 100 employers!   Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.       We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.           Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted  
Job ID
2022-23909
Job Locations CA-AB-Edmonton
Posted Date 6 days ago(9/23/2022 4:24 PM)
Role description    This role has the ability to understand employee benefits data, pricing and the ability to compare the data across companies. This role works closely with our sales team but is expected to provide support to our service area on a daily basis. TheSales Support Associate must be able to interact with these constituents including our advisors in an educated and informed manner. They must understand the “why” behind the “how” and have strong critical thinking skills.     What you will do: - Ability to understand the sales process and participate in the processing of the business with excellence - Ability to work with all systems required for the Sales Support Associate accountabilities of the sales and renewal process  - Works with Sales team to ensure that proposals are processed and released in a complete and timely manner to our business partners - Assisting service team with the preparation of new group submission - Understand the renewal process and participate in the processing of the business is key to the success  - Acknowledging and raising any opportunities to the sales team - Provide back-up support to other positions on the team as required - Willingness to take on ad-hoc assignments when needed  What you will bring: - Strong verbal and written communication skills - Post-secondary education  - Strong critical thinking skills with an analytical approach - Adept with numbers, formulas and ability to read, compare and understand data - Understanding the end to end sales process and how each part of the process impacts the next  - Intermediate to advanced skill in Excel, with a keen ability to learn and work within other software programs (RS4, ARC, Salesforce, etc.) - Comfortable using MS Office 365 (One Note, One Drive, Word, Teams, and Outlook) - Strong organizational and time management skills with the ability to handle multiple tasks and meet deadlines. - Attention to detail is key to succeed in this role - Good problem-solving skills - Ability to work independently as well as in a team environment. - Knowledge of the group benefits industry would be considered an asset. We are Canada Life   Being a part of Canada Life means you have a voice. This is a place where your unique background, perspectives and talents are valued, and shape our future success.   You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.   Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.     Be your best at Canada Life- Apply today!   We are one of Canada's top 100 employers!   Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.       We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.           Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted  
Job ID
2022-23907
Job Locations CA-QC-Montreal
Posted Date 1 week ago(9/20/2022 8:15 AM)
Role description    This role has the ability to understand employee benefits data, pricing and the ability to compare the data across companies. This role works closely with our sales team but is expected to provide support to our service area on a daily basis. The Bilingual Sales Support Associate must be able to interact with these constituents including our advisors in an educated and informed manner. They must understand the “why” behind the “how” and have strong critical thinking skills. The position can be based in either Montreal or Quebec.     What you will do: - Ability to understand the sales process and participate in the processing of the business with excellence - Ability to work with all systems required for the Sales Support Associate accountabilities of the sales and renewal process  - Works with Sales team to ensure that proposals are processed and released in a complete and timely manner to our business partners - Assisting service team with the preparation of new group submission - Understand the renewal process and participate in the processing of the business is key to the success  - Acknowledging and raising any opportunities to the sales team - Provide back-up support to other positions on the team as required - Willingness to take on ad-hoc assignments when needed  What you will bring: - Strong verbal and written communication skills in English and French - Post-secondary education  - Strong critical thinking skills with an analytical approach - Adept with numbers, formulas and ability to read, compare and understand data - Understanding the end to end sales process and how each part of the process impacts the next  - Intermediate to advanced skill in Excel, with a keen ability to learn and work within other software programs (RS4, ARC, Salesforce, etc.) - Comfortable using MS Office 365 (One Note, One Drive, Word, Teams, and Outlook) - Strong organizational and time management skills with the ability to handle multiple tasks and meet deadlines. - Attention to detail is key to succeed in this role - Good problem-solving skills - Ability to work independently as well as in a team environment. - Knowledge of the group benefits industry would be considered an asset. We are Canada Life   Being a part of Canada Life means you have a voice. This is a place where your unique background, perspectives and talents are valued, and shape our future success.   You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.   Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.     Be your best at Canada Life- Apply today!   We are one of Canada's top 100 employers!   Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.       We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.           Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted  
Job ID
2022-23906
Job Locations CA-QC-Montreal | CA-QC-Quebec City
Posted Date 1 week ago(9/21/2022 11:30 AM)
As a Service Support Associate, you will provide in-house service and administrative support to our client service team. With a focus on customer service, well-developed communication skills and excellent Microsoft Office knowledge, you will also communicate verbally and in writing with plan administrators as well as advisors in the processing and ongoing maintenance of our employee benefits business.   What you’ll do: - Acting as a liaison between clients and head office departments - Handle routine client changes, and administrative and claim inquiries - Process client plan changes - Ordering employee booklets, contracts, enrollment forms, ID cards, etc. - Assisting service team with the preparation of new group submission materials proposals and presentation materials - Word processing duties including a variety of materials such as client correspondence, administration guides, census data requests, etc. - Responsible for the creation of client and advisor reporting - Provide other administrative support as needed to enhance the client experience, contributing to an efficient, energized and effective Group Customer Team - Provide back-up support to other positions on the team as required Who you are: - Highly adaptable, driven to be your best, and proven initiative - Well-developed customer service skills - Strong oral and written communication skills in English and French - Requires excellent Word, Excel, PowerPoint, MS Teams, and Outlook skills - Strong organizational and time management skills with the ability to handle multiple tasks and work to deadlines - Attention to detail is key - Good problem-solving skills - Ability to work independently as well as in a team environment - Knowledge of the group insurance industry would be an asset - In addition to this the successful candidate will be required to successfully complete the Group Life and Health Primer online study course under the Certified Employee Benefits Specialist Program   We are Canada Life   Being a part of Canada Life means you have a voice. This is a place where your unique background, perspectives and talents are valued, and shape our future success.   You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.   Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.    We offer a challenging, team-oriented work environment, competitive income and benefits, and opportunities for professional and personal development and growth.   Be your best at Canada Life- Apply today!    We are one of Canada's top 100 employers!   Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.       We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.           Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted  
Job ID
2022-23905
Job Locations CA-ON-Toronto | CA-ON-London
Posted Date 1 week ago(9/20/2022 11:58 AM)
We are Canada Life   Being a part of Canada Life means you have a voice. This is a place whereyour unique background, perspectives and talents are valued, and shape our future success.   You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.   Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.     Be your best at Canada Life.   We are looking for a Sr. Analyst Data & Analytics.   Role description    As the Senior Analyst Data & Analytics you will join Canada Life’s Individual Customer Operational Excellence Analytics team. In this role you will support all Operations and Customer Service business areas with the ideation, development, implementation, and maintenance of analytics solutions ranging from descriptive and diagnostic to predictive.   The Senior Analyst, Data & Analytics is a data subject matter expert enhancing decision making, monitoring business performance, providing actionable insight, and driving operational efficiencies using advanced analytics and statistical techniques.   In this role you will model, analyze, and predict complex business processes and you will translate business questions into data and analytics projects which you will oversee and support throughout their entire data and analytics lifecycle.   What you will do  - Translate business needs into data requirements, collect, integrate, clean, explore, model, and analyze large datasets and visualize results and present to business leaders - Build, implement and maintain data models, custom reports, and dashboards - Work with large datasets that are not consistent, clean, or fully modelled - Higher order communications, impact and influence, strategic thinking, critical thinking, business and financial acumen - Define, implement, and monitor metrics and KPIs and ensure ongoing strategic alignment with short and long-term business objectives - Enable effective, efficient working relationships with business partners - work closely with senior leaders to understand business drivers and enable them to make decisions based on data - Oversee and support projects throughout the entire analytics lifecycle - Assist the business in the ideation of new analytics initiatives ranging from descriptive, diagnostic, predictive to prescriptive - Present and communicate the insights and recommendations generated in a visual and simplified language - Learn how to retrieve and transform data from multiple systems using multiple scripting languages What you will bring  - 3-5 years of relevant experience and a master’s degree in related field of study, or an equivalent combination of bachelor’s degree and extensive related experience. - Strong experience in working with data analytics tools (SQL, Python), Databases (SQL Server), Cloud (Azure, Databricks), data visualization tools (Power BI) with demonstrated experience at creating interactive dashboards - Ability to write complex and efficient SQL and Python queries to extract, integrate and transform data from multiple sources and automate data pipelines - Advanced skills in Power BI, Data Modeling, Power Query, and Dax - Strong experience working with raw data and manipulating large datasets - Subject matter expertise in data analytics and statistical modelling - Polished communication and presentation skills to audiences including senior leadership - Strong analytical skills for problem solving and to monetize value for the organization - Ability to work with little to no documentation or instruction - Think outside the box and identify solutions to overcome obstacles - Experience working on project teams to analyze business needs - Proven ability to learn and handle multiple priorities in a challenging work environment - Experience within the Financial Services sector would be an asset Given the size and scope of our organization, we have the flexibility for this position to be located in the following head office locations:Toronto, London.    Be your best at Canada Life- Apply today!   Being a part of Canada Life means you have a voice. This is a place where your unique background, perspectives and talents are valued, and shape our future success.   You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.   Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.         We are one of Canada's top 100 employers!   Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.       We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.           Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted  
Job ID
2022-23903
Job Locations CA-ON-Toronto | CA-ON-London | CA-MB-Winnipeg
Posted Date 1 week ago(9/20/2022 3:16 PM)
Technology redefines the way we work and deliver to meet business needs and elevate the customer experience. You’ll be part of an organization that is embracing modern technology, innovation, and agile ways of working.  Our Canada Technology team is a strategic partner in our business – with an ambition to be a forward-thinking, agile technology organization delivering secure, resilient, and leading solutions that support Canada Life and the well-being of millions of Canadians.   The Director, Security Assurance will partner with key stakeholders in executing proactive and effective information security assessments across the Canada Technology organization, helping Technology teams deploy secure technology products and services to enable business objectives.  Working closely with the AVP, Information Security, this role will be responsible for continue developing and strengthening the security assurance practice to ensure accurate, informative, and on-time delivery of variety of information security assessments. This role will work with technology stakeholders to ensure that security assurance processes are clearly understood by technology stakeholders, and security risks and mitigation options are clearly identified.   What you will do  - Continue developing the Canada Life’s information security assurance strategy and operating model to ensure timely, efficient, and effective execution of Third-Party Security Assessments, Threat Risk Assessments, Threat Modeling, and other security assessments. - Lead information security practitioners to assess security controls in technology solutions, recommend mitigating controls and ensure adequate information security controls are implemented prior to transitioning technology systems to production. - Look for opportunities to manage changing workload efficiently to ensure timely response to business need - Collaborate effectively with other leaders from across the organization to identify, formulate and enforce security improvements that balance risk with business operations, and do not diminish efficiencies or innovation. - Actively participate in supporting the organizations ISO and SOC programs - Foster, advocate for, and strengthen Canada Life’s overall security posture - Build and maintain a backlog of security remediation work - Establish, support, and streamline security reporting metrics - Lead the Security Assurance team to achieve and surpass personal and team objectives - Provide support to risk, governance and audit activities and testing  - Perform other duties as assigned  What you will bring  - 8+ years of leadership experience managing security risk and/or assurance function - 10+ years of progressive experience within the area of information security risk or assurance. - 5+ years of experience in the financial services industry is preferred - Bachelor's degree in Computer Science, Information Systems, Business Technology or equivalent experience - Strong Understanding of information security controls across broad spectrum of platforms - Proven ability to identify, analyze and translate information security risk in the context of what it means to achieving business objectives - Demonstrated ability to deliver measurable results to enhance security posture and reduce risk - One or more of the following certifications in a good standing order is considered an asset: CRISC, CISM and/or CISSP - Working knowledge of information security frameworks like ISO27001/2 and NIST - A “continuous improvement” mindset - Excellent written and oral communication skills - Demonstrated capability to build and foster strong relationships through collaboration, influencing change, and building consensus - Constant learner and passion for technology and risk governance - Deep understanding of how large enterprise organizations work, within in a regulated environment - Excellent track record of leading and developing high performing teams - Experience with ServiceNow GRC or other GRC platforms is an asset Given the size and scope of our organization, we have the flexibility for this position to be located in the following head office locations: Toronto, London, Winnipeg.    Be your best at Canada Life- Apply today!   Being a part of Canada Life means you have a voice. This is a place where your unique background, perspectives and talents are valued, and shape our future success.   You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.   Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.         We are one of Canada's top 100 employers!   Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.       We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.           Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted  
Job ID
2022-23902
Job Locations CA-ON-Toronto | CA-ON-London | CA-MB-Winnipeg
Posted Date 2 weeks ago(9/16/2022 1:43 PM)
A unique opportunity in our Financial Risk Management team to analyze credit risk on fixed income holdings to develop guidance and risk advice for senior stakeholders.    Great-West Lifeco is an international financial services holding company with interests in life insurance, health insurance, retirement and investment services, asset management and reinsurance businesses.  We operate in Canada, the US and Europe under the brands Canada Life, Empower Retirement, Putnam Investments, and Irish Life.  At the end of 2021, our companies had approximately 24,000 employees, 215,000 advisor relationships, and thousands of distribution partners – all serving our more than 33 million customer relationships across these regions.   The team The Financial Risk Management team provides independent advice to senior management and the Board of Directors, and helps to support the oversight of market, credit and liquidity risks, and investment strategies across our group of companies.  Our team is fast-growing and dynamic, enabling you to draw upon a diverse range of knowledge, experience and skills.  We will continually encourage you to develop and excel in all areas of your role.   The role You will play a key role in supporting the development and management of Company’s enterprise-wide framework for financial risk by: - Independently reviewing internal credit ratings on new and existing transactions for approval by the AVP, Credit Adjudication - Review transactions to ensure appropriate use of credit rating models and opine on overall credit risk. - Enhancing and testing existing internal rating models to ensure they appropriately evaluate risks and support business objectives - Ensuring credit risk of the Company is managed within the Risk Appetite Framework and operating standards and guidelines. - Support Risk Function with development of effective processes for the identification, assessment, management, monitoring and reporting of credit risks across the Company. - Performing independent research on credit risk rating trends and keeping up to date on external credit rating agency’s developments - Collaborating in various internal projects as well as the day-to-day activities performed by the Financial Risk team - Assisting with the preparation of executive and Board-level material to effectively communicate technical concepts Desirable skills - Undergraduate degree in Business Administration, Accountant, other relevant degrees or a relevant professional body risk qualification. - Certified Financial Analyst (CFA) designation. - At least 5 years of work experience including credit rating analysis  - Experience in the understanding of finance and accounting principles - Knowledge or interest in financial risk management and investments - Superior analytical and problem-solving skills - Proactive and self-directed with the ability to complete several tasks concurrently - Keen eye for detail and superior analytical and problem-solving skills - Effective communication skills - Technically proficient in Microsoft Office suite, Bloomberg and S&P CapIQ  What's in it for you? - Rapidly develop your problem solving, relationship-building and communication skills - Work on challenging and innovative projects in a dynamic, collaborative and fast-growing team - Competitive and comprehensive rewards program including bonuses and flexible benefits If this opportunity is of interest to you, please introduce yourself by applying online with your cover letter, resume and transcripts.   Be your best at Canada Life- Apply today!   Being a part of Canada Life means you have a voice. This is a place where your unique background, perspectives and talents are valued, and shape our future success.   You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.   Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.         We are one of Canada's top 100 employers!   Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.       We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.           Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted  
Job ID
2022-23901
Job Locations CA-MB-Winnipeg
Posted Date 2 days ago(9/27/2022 2:43 PM)
We are Canada Life   Being a part of Canada Life means you have a voice. This is a place where your unique background, perspectives and talents are valued, and shape our future success.   You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.   Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.     Be your best at Canada Life.   We are looking for a Bilingual Customer Service Representative   The Bilingual Client Service Representatives primary objective is to act as a plan administrator on behalf of our outsourced clients. They are responsible for managing the 1-800 call and email inquiries from employees regarding benefit inquiries, premium and payroll deductions and eligibility issues.     This position is located in Winnipeg.    What you will do  - Provide guidance to employees/members of outsourced clients who have questions about or problems with their benefit option choices - Provide telephone support to outsourced clients on GroupNet for Plan Administration, GroupNet Flex and EAS with inquiries on benefit coverage available, premium calculation, claim submission procedures - Respond to Email inquiries - Communicate with Benefit Payment Office and client to resolve eligibility and claim settlement issues - Assist in ongoing maintenance of employee/member enrollment data - Assist with member re-enrollment calls and enrollment work for outsourced clients - Living our values of Customer View; Integrity; Partnership; and Communities   What you will bring - Excellent verbal and written communication skills in both French and English - Superior Customer Service Skills - Excellent organizational and time management skills - Demonstrated Microsoft Office skills (Word, Excel, MS Teams) - Knowledge of Mainframe systems (i.e. PAS and EAS) or Finesse system would be considered an asset - Knowledge of GroupNet for Plan Administration and GroupNet Flex would be considered an asset - Group Insurance experience would be considered an asset - The successful candidate will be required to work shift work (hours of operations: 7am - 6pm CST, must be able to work within this schedule) - Successful candidates will be required to participate in the Federal Government Enhanced Screening Process  Be your best at Canada Life- Apply today!    We are one of Canada's top 100 employers!   Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.       We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.           Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted    
Job ID
2022-23900
Job Locations CA-MB-Winnipeg
Posted Date 2 days ago(9/27/2022 8:26 AM)
We are Canada Life   Being a part of Canada Life means you have a voice. This is a place where your unique background, perspectives and talents are valued, and shape our future success.   You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.   Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.     Be your best at Canada Life.   We are looking for a Drug Services Processor   This position is suited to an individual who works well both independently and as part of a team, in an environment that is constantly changing.  The Drug Services Processor is responsible for the assessment of multiple types of drug requests and logging the work that comes into the department.  This includes reviewing the different BEN, PAS, Payer Portal and Tandem systems to determine eligibility.  The incumbent must possess; strong time management skills.   What you will do  - Living our values of Customer View; Integrity; Partnership; and Communities - Reviewing drug exceptions and set up on the Tandem system - Corresponding both by phone and email to the Group Offices, Resource Centers, Benefit Payment Offices and Group Customer Contact Services Payment Offices and Group Customer Contact Services - Running reports using Excel and Access - Scanning, logging and distribution of referrals and prior authorizations What you will bring  - Excel within a Purpose/Vision driven environment - Optimistic and have a positive approach to work and life - Experience working in Excel, Word and Access.  Excellent keyboarding skills. - At ease navigating through multiple computer programs simultaneously - Ability to deliver high quality results with speed and accuracy in a fast paced challenging and ever changing work environment - Strong organizational skills - Excellent verbal and written communication skills - Bilingualism is considered an asset   Be your best at Canada Life- Apply today    We are one of Canada's top 100 employers!   Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.       We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.           Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted  
Job ID
2022-23897
Job Locations CA-ON-London
Posted Date 1 week ago(9/19/2022 3:29 PM)
We are Canada Life   Being a part of Canada Life means you have a voice. This is a place whereyour unique background, perspectives and talents are valued, and shape our future success.   You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.   Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.     Be your best at Canada Life.   We are looking for a Executive Assistant   The Executive Assistant will provide high quality administrative support to members of our Individual Customer senior leadership team. To be successful in this role, you must be detail oriented; take initiative; adaptable; work well with complexity & ambiguity; build strong relationships; work independently in a fast-paced environment, and exercise discretion while managing confidential information.   The ideal candidate is highly self-motivated, professional, and able to make decisions within the scope of accountability while keeping leaders informed.   What you will do  - Organize schedules and correspondence, independently follow-up on action items, maintain calendars, coordinate travel arrangements, and expense reports, maintain files, and prepare correspondence and other presentation materials - Ability to preserve confidentiality and demonstrate sound judgment regarding sensitive matters - Determine priorities while dealing with conflicting deadlines, in a fast-paced environment - Evaluate and revise priorities & schedules when unexpected situations arise, using initiative, independent judgment, and tact - Coordinate and manage special projects, assignments and other duties as required - General office duties including supplies and equipment maintenance for the Executives and the general executive offices  What you will bring  - Minimum 5 years’ administrative support experience in a business or financial services organization - Post-secondary education, or a combination of education and work experience - Excellent decision-making, analytical and problem-solving skills - Demonstrated customer service mindset - Ability to build and manage trusting relationships with all business partners - Exceptional Microsoft Office365 skills (Teams, OneNote, SharePoint) - Excellent interpersonal and communication skills, both written and verbal to interact with a wide variety of individuals - Demonstrated strong organizational capabilities with the ability to handle multiple priorities and fluctuating workloads, while adhering to strict deadlines - Demonstrated business professionalism, respect for confidentiality and appropriate handling of sensitive information - Demonstrated business judgment, flexibility, initiative, creativity with a positive professional attitude and image - Self-starter with the ability to work independently, as well as part of a team   Be your best at Canada Life- Apply today    We are one of Canada's top 100 employers!   Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.       We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.           Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted  
Job ID
2022-23896
Job Locations CA-MB-Winnipeg | CA-SK-Regina | CA-QC-Montreal
Posted Date 1 week ago(9/20/2022 1:21 PM)
We are Canada Life   Being a part of Canada Life means you have a voice. This is a place where your unique background, perspectives and talents are valued, and shape our future success.   You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.   Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.     Be your best at Canada Life.   We are looking for 4 PAS Administrators    Given the size and scope of our organization, we have the flexibility for this position to be located in the following head office locations: Montreal, Winnipeg or Regina.    Role description    Working within our Policy Service team, the PAS Administrator role is responsible for establishing and maintaining Group Policy system set up for the purpose of claims payment, billing, and collection of premium. The PAS Administrator will interpret the client’s request and use PAS, Tandem and BEN to ensure the systems are in line with the client’s intended policy design, ensuring their accuracy, while meeting or exceeding departmental service and quality standards. What you’ll do: • Establishing and maintaining PAS, BEN and HOBS records to allow for the payment of claims, billing and collection of premiums • Examine and analyze source material such as master application, correspondence, existing documents, previous carrier’s documents • Clarify information, resolve outstanding issues, involve other areas in the decision-making process such as Underwriting, Group Office, Group Products and Benefits • Communicating original and subsequent plan set-up details to the appropriate departments • Responsible for adding and maintaining information on the TELUS system for accurate drug claims payments • Balance the departmental service and quality performance standards or, where applicable, special performance standards negotiated with our clients • Living our values of Customer View: Integrity, Partnership and Communities What you’ll bring: • Proven experience analyzing and interpreting written data • Capability to solve problems and make decisions • Proficient computer skills, specifically in MS Word. Knowledge of Excel would be an asset • Excellent written and verbal communication skills used to communicate with Group Customer Offices and business partners to clarify and obtain information as required • Well-developed organizational skills including the experience to prioritize multiple tasks and meet work deadlines • Work independently as well as within a team, contributing to the team's success • Knowledge of Group Insurance Benefits, PAS or BEN would be a definite asset • Ability to excel within a Purpose/Vision driven environment • French Bilingual is required for 2 of the positions • Successful candidates will be required to participate in the Federal Government Enhanced Screening process   Be your best at Canada Life- Apply today    We are one of Canada's top 100 employers!   Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.       We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.           Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted   #IND #LI-HYBRID
Job ID
2022-23895
Job Locations CA-MB-Winnipeg
Posted Date 6 hours ago(9/29/2022 10:44 AM)
We are Canada Life   Being a part of Canada Life means you have a voice. This is a place whereyour unique background, perspectives and talents are valued, and shape our future success.   You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.   Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.     Be your best at Canada Life.   We are looking for an Investigative Review Specialist    The Investigative Review Specialist (IRS) is a key member of the health and dental team that delivers robust and effective health and dental claims fraud prevention to Canada Life customers.  The main function of the Investigative Review Specialist is to conduct investigations by assessing case information and analytical aspects of the data and then contact providers and clinics to validate services to ensure that claims are free from suspicion of fraud/abuse. The IRS works closely with their leader in determining investigative next steps as well as other members of the teams including data analysts and members of Special Investigations.   Taking into consideration the evidence and other information gathered, the IRS will propose and execute recommendations regarding resolution, referral to special investigations or recovery. The IRS is responsible for ensuring that case documentation is accurate and complete and will write case reports as needed for special investigations, senior leadership and clients.   What you will do  - Conduct thorough investigations of assigned cases as identified through various detection sources. - The ability to understand and interpret data from various detection sources by working closely with Analysts when required. - Develop and execute the investigative plan to obtain evidence where fraud is suspected by contacting (verbal and/or written) appropriate parties, including plan member, claimant and/or provider. - Document investigative actions and outcomes according to department policy. - Where evidence supports an action, determine and execute the appropriate action according to established protocols. - Write client-facing reports regarding investigative findings and comprehensive reports when cases are referred to special investigations. - Communicate case information as necessary according to established protocols. - Identify fraud and abuse risks and make recommendations to mitigate future risk. - Maintain accurate methods of record keeping and statistics according to department policy. - Work on special projects as assigned. - Maintain appropriate professional development. - Living the values of Customer View; Integrity; Partnership; and Communities. What you will bring  - Completion of post-secondary level education (eg: university or college degree/diploma). - Minimum two years related work experience in an adjudicative, investigative, and/or analytical field. - Experience in a Dental Clinic, Paramedical Clinic or Pharmacy would be an asset. - CFE designation would be considered an asset. - A combination of relevant experience and education will be considered. - Strong decision making, problem solving skills and analytical skills. - Proven experience providing excellent customer service. - Excellent ability to communicate, both orally and in writing, in fast-paced and unscripted situations. - Excellent organizational and time management skills; able to handle multiple, simultaneous investigations. - Strong report writing skills. - Strong customer service orientation. - Claims knowledge would be considered an asset. - Understanding of Group Operations (including legacy systems)/Business knowledge would be an asset. - Demonstrated proficiency using Excel, Word and Access. - Due to the high profile of a number of our clients, a Federal Government Enhanced Screening is a job requirement and this will involve fingerprinting and a credit check. Be your best at Canada Life- Apply today    We are one of Canada's top 100 employers!   Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.       We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.           Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted  
Job ID
2022-23894
Job Locations CA-ON-Toronto
Posted Date 2 weeks ago(9/15/2022 4:49 PM)
We are Canada Life   Being a part of Canada Life means you have a voice. This is a place where your unique background, perspectives and talents are valued, and shape our future success.   You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.   Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.     Be your best at Canada Life.   We are looking for an Investment Anayst   Role description    The Canada Life Assurance Company (“Canada Life”) is one of the leading financial institutions in Canada, with interests in life and health insurance, investments, retirement savings and reinsurance businesses. Canada Life is a wholly-owned subsidiary of Great-West Lifeco Inc. (TSX:GWO), a member of the Power Financial Corporation group of companies. Great-West Lifeco and its subsidiaries have $1.2 trillion in consolidated assets under administration and operations in Canada, the United States and Europe.   The Global Private Debt Investments (“GPD”) group of Canada Life manages a $22 billion portfolio. Every year, GPD invests in over 60 transactions, with transaction sizes ranging from $20 million to $200 million. The investment mandate is primarily focused on Canadian/US/European fixed income in core sectors including Power Generation, Public-Private Partnership Infrastructure, Long-Term Care, Corporates and Equipment Financing.   The Analyst will support the GPD team in annual credit reviews, compliance and analytical reports, and other assigned projects.     What you will do  - Complete annual reviews for existing investments, including reviewing financial statements and financial models, analyzing performance, and monitoring covenant compliance. - Monitor an assigned portfolio of investments, including reviewing quarterly financial statements and compliance reports, providing credit updates, and documenting the risk management process. - Maintain various risk management/compliance reports. - Assist in amendments and other investment management reports. - Support the group in due diligence for new investment opportunities. What you will bring  - Graduate with a baccalaureate degree preferably in Accounting, Finance, Economics, Commerce, or Business Administration. - Excellent written and verbal communication skills. - Ability to work independently and complete tasks within deadlines. - Ability to multi-task and coordinate with multiple team members. - Experience in investment research or credit analysis preferred. - Ability to analyze complex financial models considered an asset. - Active enrollment in the CFA program considered an asset. Be your best at Canada Life- Apply today    We are one of Canada's top 100 employers!   Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.       We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.           Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted  
Job ID
2022-23889