Current Career Opportunities

We are looking for a Reporting and Data Analyst within the Process Management & Compliance team as part of Service Experience      The Reporting and Data Analyst is a critical member of the Service Experience team helping to drive critical business decisions by analyzing metrics, mining data and designing sustainable / dynamic reporting.     What you will do    Reporting   - Co-ordinate and prepare reports, and other presentation materials necessary to communicate information to various stakeholder groups - Collaborate daily with the process owner and managers - Visualize and analyze data for various types of business reports - Create business reports that provide insight into key data points - Communicate the results of data analysis in written and verbal form to leadership - Supports Technology departments in reaching their goals through analysis of the metrics and creating dashboards - Identify and troubleshoot key performance measures and reporting issues - Monitor data to identify changes or trends that require further action - Reporting focus includes, but is not limited to the following: - Monthly Operational Excellence Reporting - Daily/Weekly/Monthly/Quarterly/Yearly Operational reporting (Key Performance Indicators (KPIs), Critical Success factors (CSF), etc) - Reporting for the regulators (OSFI)  Data Analysis/ Business Intelligence Reporting   - Complete data analysis and discovery - Build insights, better understand the data and the story it is telling to drive actionable results - Collect, interpret, and analyze complex data sets from multiple sources - Design, develop and implement databases to support ongoing reporting - Integrate data, analyze for patterns and trends using statistical analysis methods, ensure data quality - Influence data quality through adherence to best practices in data collection and management, through collaboration with delivery teams - Design, build and maintain user-friendly, interactive data visualizations and dashboards using complex datasets from different sources for operational and management decision making - Develop and implement metrics and performance indicators - Apply and implement best practices to ensure dashboard design consistency, accuracy, and efficiency for the best user experience  What you will bring    - 3-5 years of applied data management experience (Data modeling & analytics education an asset) - Expertise in PowerBI, Tableau, SharePoint, ServiceNow, Performance Analytics, SQL, SAP - Highly proficient in the core Microsoft Office applications - Excellent communication and presentation skills and strong organization skills - Proven ability to learn and handle multiple priorities in a challenging work environment - Strong analytical skills and problem-solving skills - Strong creative thinking skills to determine unique ways to deliver on unmet customer needs - Agile, practical, customer service-oriented mindset (doesn’t over complicate processes) - Generally curious and excited to learn new things - Demonstrated ability to build effective relationships with colleagues or external stakeholders to positively influence outcomes quickly and confidently - Demonstrated ability to handle ambiguity, embrace change and seek clarity through a variety of available stakeholders and resources - Is an expert multi-tasker – juggling priorities in a fast paced / demanding environment Be your best at Canada Life- Apply today!   Being a part of Canada Life means you have a voice. This is a place where your unique background, perspectives and talents are valued, and shape our future success.   You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.   Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.    Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.       We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.     It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Canada Life policies. To request a reasonable accommodation in the application process, contact talentacquisitioncanada@canadalife.com.     Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted.    #LI-Hybrid

We are looking for a Bilingual Disability Claims Administrator   The Disability Claims Administrator is primarily responsible for calculating and issuing short and long-term disability benefit payments. The Disability Claims Administrator completes the set-up of new claims on payment and management systems and assesses Quick Pay short term disability and Maintenance long term disability claims in accordance with contractual and corporate policy.    What you'll do: - At the direction of the Case Manager and in accordance with contractual provisions, calculate and issue short and long-term disability benefit payments. - Perform complex benefit calculations including inflation protection, cost of living increases, rehabilitation and partial period calculations for open claims in accordance with contractual provisions. - Perform overpayment calculations and follow up for repayment. - Explain benefit calculations and payments to customers over the phone or in writing. - For new claims, verify coverage and complete the claim set up including the initial benefit calculation, the waiver and reserve calculations, the diaries and the file. - For Quick Pay short term disability claims, assess medical information, determine eligibility for benefits, calculate and issue payments. - For maintenance of long-term disability claims, request and assess medical updates and follow up as required. - Complete annual inflation protection and benefit calculations if applicable. - Other duties as required including data verification and other resolving system discrepancies. What you'll bring: - Post-secondary education with a strong financial background or equivalent related experience; - Excellent mathematical and analytical skills; - Demonstrated organizational and time management skills; - Excellent oral and written communication skills; - Team player with demonstrated customer service skills; - Proficient in using Microsoft (Outlook, Word, Excel) and possess the aptitude for learning additional industry-related software; - Ability to remain flexible, work as part of a team as well as independently.    Be your best at Canada Life- Apply today!   Being a part of Canada Life means you have a voice. This is a place where your unique background, perspectives and talents are valued, and shape our future success.   You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.   Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.    Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.       We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.     It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Canada Life policies. To request a reasonable accommodation in the application process, contact talentacquisitioncanada@canadalife.com.     Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted.    #LI-Hybrid  

As a Customer Relations Specialist in our Group Customer Contact Services department you’ll be responsible for providing courteous, accurate and timely responses to incoming benefit inquiries. This is an extremely important role within the Canada Life team as you are often the first point of contact for plan members with questions.  You’ll partner closely with other departments in making our members feel valued and appreciated!    The department operates from 6:30am to 8pm (EST), Monday to Friday, which means no late evenings and no weekends! We are closed on statutory holidays too. You’ll also benefit from many advantages, such as:  - Full time hours - Paid six-week training program, followed by 2-3 weeks of mentorship - Three paid Personal days, paid vacation, and a wellness account - Excellent benefits - Pension plan - Option to participate in the Share Ownership Program - Bonus plan based on your individual performance - Education reimbursement program $2,000 (annually) - Career advancement options - Being a part of a great team!  As part of our team you will:  - Effectively troubleshoot/resolve medical, dental and drug telephone/email inquiries using various systems and tools in a timely fashion - Provide accurate responses to plan members, medical and dental providers, and plan administrators, while maintaining the highest level of customer service - Actively participate in an ongoing learning environment where you’ll receive developmental opportunities Does this sound like you?  - You have superior customer service skills and are an effective listener  - You are resilient and able to handle the stress of a ‘real-time’ environment - You have a natural curiosity and are a critical thinker - You have an optimistic outlook and have a positive approach to work  - You possess strong organizational and time management skills - You have excellent Microsoft Office skills and an ability to learn multiple computer systems, both Windows based and other - You have strong written communication skills  - You’ve demonstrated the ability to solve problems through investigation and make timely decisions  - You have a high school diploma or equivalent - Bilingual (French/English) is an asset Network Requirements - 1) Home Network WIRED (LAN Cat5e or higher cable) directly from CL Laptop to Home Router/modem.  2) Internet Service Provider (ISP) minimum connection: 50MB Download & 5MB Upload speeds (speedtest.net screenshot to confirm) 3) Note: 250MB bandwidth per month usage or higher may be consumed  Given the size and scope of our organization, we have the flexibility for this position to be located in the following head office locations: Montreal, Regina, London, Winnipeg.    Be your best at Canada Life- Apply today!   Being a part of Canada Life means you have a voice. This is a place where your unique background, perspectives and talents are valued, and shape our future success.   You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.   Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.    Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.       We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.     It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Canada Life policies. To request a reasonable accommodation in the application process, contact talentacquisitioncanada@canadalife.com.     Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted.    #LI-Hybrid #IND

Reporting to the Assistant Manager, Medical Underwriting, the Administration Service Specialist is responsible for administrative and supportive duties for the department.   What you will do - Open, sort, process and audit incoming documents and outgoing mail (scanning, indexing, quality checks, etc.) - Distribute email to proper areas from shared mailbox - Review all evidence of insurability forms/applications/etc. to ensure eligibility of coverage applied for - Liaise with internal/external contacts to confirm or obtain information - Send out customer letters - Process orders and invoices for 3rd party service providers - Maintain inventory of department supplies What you will bring - Post-Secondary education level or equivalent      - Two years of work experience in an administrative role - Strong attention to detail - High degree of organization - Ability to multi-task, work under pressure and meet deadlines - Experience with data entry is an asset - Well versed and easily adaptable to new computer software such as in-house data management systems and MS Office (Outlook, Word, Excel)  Be your best at Canada Life- Apply today!   Being a part of Canada Life means you have a voice. This is a place where your unique background, perspectives and talents are valued, and shape our future success.   You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.   Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.    Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.       We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.     It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Canada Life policies. To request a reasonable accommodation in the application process, contact talentacquisitioncanada@canadalife.com.     Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted.    #LI-Hybrid

We are looking for a Service Support Associate    As a Service Support Associate, you will provide in-house service and administrative support to our client service team. With a focus on customer service, well-developed communication skills and excellent Microsoft Office knowledge, you will also communicate verbally and in writing with plan administrators as well as advisors in the processing and ongoing maintenance of our employee benefits business.   What you will do  - Acting as a liaison between clients and head office departments - Handle routine client changes, and administrative and claim inquiries - Process client plan changes - Ordering employee booklets, contracts, enrollment forms, ID cards, etc. - Assisting service team with the preparation of new group submission materials proposals and presentation materials - Assisting sales team with the preparation of new business and in force quotes in addition to renewals and amendments. - Word processing duties including a variety of materials such as client correspondence, administration guides, census data requests, etc. - Responsible for the creation of client and advisor reporting - Provide other administrative support as needed to enhance the client experience, contributing to an efficient, energized and effective Group Customer Team - Provide back-up support to other positions on the team as required What you will bring - Highly adaptable, driven to be your best, and proven initiative - Well-developed customer service skills - Strong oral and written communication skills - Strong mathematical skills - Requires excellent Word, Excel, PowerPoint and Outlook skills - Strong organizational and time management skills with the ability to handle multiple tasks and work to deadlines - Attention to detail key - Good problem-solving skills - Ability to work independently as well as in a team environment - Knowledge of the group insurance industry would be an asset - In addition to this the successful candidate will be required to successfully complete the Group Life and Health Primer online study course under the Certified Employee Benefits Specialist Program  Be your best at Canada Life- Apply today!   Being a part of Canada Life means you have a voice. This is a place where your unique background, perspectives and talents are valued, and shape our future success.   You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.   Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.    Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.       We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.     It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Canada Life policies. To request a reasonable accommodation in the application process, contact talentacquisitioncanada@canadalife.com.     Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted.    #LI-Hybrid  

The Client Relationship Consultant role focuses on developing strong relationships through proactive, in person servicing of group retirement plan customers located within a geographical region.   This role is primarily aligned to our largest and most complex clients, participating in finalist presentations and working closely with a team to implement new sales. The ability to work independently and collaboratively towards strengthening client relationships is the key to success in this role. By focusing on the needs of our customers and building their trust you will grow our group retirement business through the retention of customer assets, increasing plan membership and contributions as well as transfer new assets from other financial institutions.    This full-time opportunity is a great way to build on your group retirement and customer service expertise as part of a team dedicated to improving the physical, mental and financial well-being of Canadians.   What you will do  - Creating and executing an annual service plan to proactively service a defined block of customers - Developing customized project plans for new case implementations - Responding to general and technical questions regarding plan operation and legislation from plan administrators, advisors and consultants pertaining to all types of group retirement products including; RRSP, DPSP, RPP, IPP and RRIF. - Developing and delivering presentations for use with group customers and plan members - Working closely with the Communication & Education Manager to ensure appropriate educational sessions and communications are provided to customers - Identifying customer needs and growth opportunities and providing appropriate products and solutions - Introducing new product and service enhancements What you will bring  - Bilingual (French/English) is an asset as you will be serving a mix of Anglophone and Francophone clients - Highly adaptable, driven to be your best, and proven initiative. - A career progression that demonstrates a strong understanding of group retirement customers, products and processes along with success in servicing a large customer base - Post-secondary education in a related field demonstrating knowledge and understanding of business principles - Minimum 5 years’ experience in the financial services industry - Ability to communicate effectively (verbally and in writing) demonstrating a polished, professional manner and ability to listen, negotiate and collaborate - Proficiency with MS Office programs (Word, Excel, PowerPoint, Outlook, and Teams) - Organizational talent showing skill in self-management, prioritization and success meeting tight deadlines - Analytical aptitude with strong capacity to make decisions and be innovative in problem solving - Strong presentation skills - Demonstrated ability to build strong relationships with Clients and Advisors - RPA Designation (CEBS Program) - Ability to work closely with the sales team and the finalist sales presentations - Comfort working independently and as part of a larger team - Valid driver’s license and vehicle are necessary due to the travel requirements  Given the size and scope of our organization, we have the flexibility for this position to be located in the following head office locations: Ottawa, Montreal, Toronto, London.    Be your best at Canada Life- Apply today!   Being a part of Canada Life means you have a voice. This is a place where your unique background, perspectives and talents are valued, and shape our future success.   You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.   Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.    Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.       We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.     It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Canada Life policies. To request a reasonable accommodation in the application process, contact talentacquisitioncanada@canadalife.com.     Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted.    #LI-Hybrid #IND

Role description    As a member of the Artificial Intelligence and Data Analytics team, you will work closely with our data scientists and translators, translating complex model outputs into actionable insights. This includes understanding, identifying and wrangling data from source systems, applying your statistical knowledge to analyze data, and building tools to translate and display AI insights to our business leaders. Your expertise will empower us to make data-driven decisions. If you're ready to make a meaningful impact, we invite you to apply and be a part of our innovative journey.   What you will do    Data - Provide consulting to data analysts (DAs) on data analysis; review analytical reports and ensuring accuracy, interpretability, and evaluating statistical/analytical approach - Oversee the governance of transformed data as it relates to PII and other data security considerations - Create data test plans founded in statistics and support the team with implementing them - Support Data Engineers (DE) by helping to identify and wrangle data from source systems - Support Data Scientists (DS) with data analysis that is founded in statistical methods - Provide other data analysis as directed by the Product Owner (PO) - Develop Python and SQL code to translate AI output into an end-user-friendly output Analysis - Support project planning by providing effort estimates and consulting on DA assignments and availability - Support the Manager, Data Analytics with data governance considerations through the data lifecycle (exploration, analysis, prep, and visualization) - Review all DA documentation related to AIA use cases (5i deliverables) - Support the Translator/PO by being the first reviewer on all DAs deliverables that relate to business SME consultation - Review planned presentations and provide coaching on informal presentation approaches - Support the translator with planning, analysis, and visualization related to value realization of use cases - Create documentation to support all of the above activities - Consult with business SMEs to: - Identify and gather data documentation - Produce data documentation on direction from the PO - Understand the business requirements and considerations for the data - Provide informal presentations to stakeholders on any of the above accountabilities - Support translators with the understanding of business objectives, and identify key drivers of business outcomes from data Visualization - Work with DS and Translators to design the end data product that will be visualized (transform the AI output to complete the data pipeline) - Work with stakeholders to understand data and visualization requirements for a variety of internal and external projects - Develop / review PowerBI dashboard development to ensure it is meeting established BI governance requirements and end user needs   What you will bring  - A degree in Statistics or equivalent experience implementing advanced statistics to solve business problems - 5 years experience bringing value from data - Formal or informal people leadership experience in a data analysis role (supervising, training, coaching and/or mentoring) - Proficiency in Azure, Databricks, Power BI, Python, and/or SQL - Experience working in an Agile environment - A strong foundation in research methods would be an asset   Given the size and scope of our organization, we have the flexibility for this position to be located in the following head office locations: Toronto, Winnipeg, London.   Be your best at Canada Life- Apply today!   Being a part of Canada Life means you have a voice. This is a place where your unique background, perspectives and talents are valued, and shape our future success.   You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.   Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.    Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.       We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.     It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Canada Life policies. To request a reasonable accommodation in the application process, contact talentacquisitioncanada@canadalife.com.     Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted.    #LI-Hybrid

We are currently seeking an Actuarial Analyst to join our Actuarial Resource Pool (ARP) in 2023. The purpose of the ARP is to allow aspiring Actuaries to gain a wide variety of exposure to different areas in the company through rotations while they progress toward their Fellowship in the Society of Actuaries and Canadian Institute of Actuaries. As an Actuarial Analyst, you are a key member of a highly respected and professional Actuarial team and will have an opportunity to work in the following main areas: - Reinsurance Pricing - Reinsurance Valuation and Financial Management - Enterprise Risk Management - Risk Analysis - Capital Management - Other Corporate areas We offer a friendly, supportive work environment, one that rewards initiative and commitment. As an insurance and financial services leader, we know the requirements for obtaining your Fellowship designation with the Society of Actuaries as well as the Canadian Institute of Actuaries are unique and challenging. We provide an environment that promotes a balance between work, education and a personal life throughout the qualification process.   Qualifications and Competencies: - University degree (preferably with a major in Actuarial Science, Mathematics, Statistics or Finance) - Strong academic achievements - Demonstrated commitment to passing Society of Actuaries exams - Up to two years work experience in an actuarial role - Innovative problem-solver - Excellent communication, interpersonal and leadership skills - Well organized, delivering accurate work with an attention to detail, in a timely manner - Team player who is also comfortable working independently - Strong MS Excel, Word, Access and VBA skills - Working knowledge of GGY AXIS and SQL server is an asset Benefits: - Opportunities to do challenging work in a dynamic, collaborative and fast-growing team - Leaders who support your development through coaching and managing opportunities - A competitive and comprehensive rewards program including bonuses and flexible benefits - Support to work towards becoming a fully qualified actuary, including study days, study material and the cover of exam fees - The opportunity to participate in a variety of teambuilding activities, conferences, and professional development activities that help to strengthen your skills and knowledge and build strong relationships among actuarial staff - Access to various sports leagues such as hockey and indoor soccer, an on-site fitness centre and cafeteria Our people are the face of our organization, and we encourage and support the community-minded volunteer efforts of our staff and financial security advisors. By combining our financial strength and the volunteer spirit of our staff with a firm commitment to the communities where we live and work, we are all building stronger communities together.   Be your best at Great-West Lifeco and Canada Life - Apply today!    Great-West Lifeco Inc. is a leading international financial services holding company headquartered in Canada with interests in life insurance, health insurance, retirement and investment services, asset management, and reinsurance businesses. It operates in Canada, the United States, and Europe under the brands: Canada Life, Canada Life Germany, Canada Life UK, Canada Life Reinsurance, Empower Retirement, Putnam Investments and Irish Life.   In Canada, Great-West Lifeco operates under the Canada Life brand, offering a broad portfolio of financial and benefit plan solutions and serves the financial security needs of more than 12 million customers. Globally our combined companies have approximately 24,500 employees, 205,000 advisor relationships, and thousands of distribution partners – all serving more than 30 million customer relationships across these regions.   Being a part of our organization means you have a voice. This is a place where your unique background, perspectives and talents are valued, and shape our future success.   You can be your best here. You are part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.     We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.     It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Canada Life policies. To request a reasonable accommodation in the application process, contact talentacquisitioncanada@canadalife.com.     We would like to thank all applicants, however only those who qualify for an interview will be contacted.     #LI-Hybrid

The Workflow Coordinator role is best suited to an individual who is detail and results oriented, can remain calm and focused in order to meet tight deadlines.   The primary objective of this position is to create and develop management reports, reconcile outstanding claims using BEN, Claims Workflow and DEW.  Facilitate the movement of claims in order to meet our strict time service objectives for all Benefit Payment Offices - Nationally.   Responsibilities: - Create and develop daily, weekly, monthly, adhoc management reports, and backlog reports - Reconcile outstanding claims using BEN, Claims Workflow (CWF), and P70 reports - Facilitate the movement of claims using CWF to meet strict time service objectives, to identify oldest claims, and for blitz support          - Manage misdirected Claims in: DEW/CWF:  Dummy Inbox Conductor Queue LOCKED User inbox Monitoring - Manage shared mailboxes for various inquiries - Cancelling of all claims for IHU and Staff in WF (cancelled claims)   - Set-up of WF Profiles for all new hires - Vacation Requests – CE and CP/Support side for Managers - Shift must start no later than 7:00 am CST Qualifications and Competencies: -  Must be flexible in work location – in the office or working from home -  Must possess excellent computer skills and be able to work in a Windows environment with proficient knowledge of MS Excel, Word and Outlook -  Exceptional written and oral communication skills – with all levels of leadership -  Organizational skills with the ability to adapt to changing priorities in an environment of constant change and fluctuating work volumes -  Possess the ability to analyze information, make recommendations and implement solutions -  Able to work well independently as well as part of a team - Must be dependable Given the size and scope of our organization, we have the flexibility for this position to be located in the following head office locations: Regina, London, Winnipeg & Montreal.    Be your best at Canada Life- Apply today!   Being a part of Canada Life means you have a voice. This is a place where your unique background, perspectives and talents are valued, and shape our future success.   You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.   Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.    Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.       We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.     It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Canada Life policies. To request a reasonable accommodation in the application process, contact talentacquisitioncanada@canadalife.com.     Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted.    #LI-Hybrid  

Are you looking to further your career and focus on working in a fast-paced project environment? The Illustration team is committed to the delivery and maintenance of a competitive suite of Individual Insurance illustration systems to meet the needs of advisors and support staff across Canada Life.  As part of the team, you will be given opportunities to develop your strengths in analysis, planning, problem solving and communication skills as you work in a team environment, working with other business areas and IC technology partners to develop, enhance and maintain the illustration systems.   You will be accountable for assisting with: - Defining business problems/opportunities, providing a clear definition, and performing benefit analysis - Performing business and systems analysis and design, articulating the logical design alternatives, and recommending appropriate solutions - Performing functional analysis and design, defining, and documenting detailed business requirements and the usability perspective of the project - Working with team members to ensure adequate testing, and that the system meets business expectations by establishing the full traceability of test strategies, plans, and test cases back to business requirements. - Work closely with IC tech and Business partners to understand requirements and expected results, Developers to understand code and identify & trouble shoot defects - Contributing to training strategies and business implementation planning - Development and maintenance of spreadsheets and other end-user programs to assist with testing - Development and maintenance of procedures to support illustration releases in order to recommend and implement efficiencies - Performing business systems analysis in support of inquiries from advisors and business areas - Assisting with information for communication and marketing materials for individual insurance product illustration releases - Working with advisors and head office teams to deploy the illustration software Required Competencies and Behaviours: - Strong analytical, mathematical and problem-solving skills - Proficient in Microsoft office Excel and Word - Basic working knowledge of individual insurance products and our distribution channels would be beneficial - Strong communication skills - Must be innovative and open to trying new things - Must be self-motivated, organized and able to multi-task in an environment of ever-changing processes and priorities - Experience in different project methodologies like Agile, Iterative, Incremental and Waterfall would be beneficial - Able to read and write traditional and simplified Chinese would be an asset Given the size and scope of our organization, we have the flexibility for this position to be located in the following head office locations: London, Winnipeg.    Be your best at Canada Life- Apply today!   Being a part of Canada Life means you have a voice. This is a place where your unique background, perspectives and talents are valued, and shape our future success.   You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.   Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.    Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.       We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.     It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Canada Life policies. To request a reasonable accommodation in the application process, contact talentacquisitioncanada@canadalife.com.     Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted.    #LI-Hybrid

We are looking for a Manager Business Continuity Risk Management (BCRM).   The Manager, Business Continuity Risk Management BCRM- will be responsible for contributing to the design and oversight of implementation of the enterprise-wide (Lifeco) Business Continuity Risk Management Framework.   The role will support the establishment and ongoing operation of the second line of defence within the Business Continuity Risk Management System (BCRMS) which includes Emergency Response, Incident Management, Business Continuity and Technology Resiliency planning.      Business Continuity Risk Management Business Continuity Risk Management overall is a company accountability and as such requires a high degree of communication and collaboration.  This position is responsible for ensuring full value and effectiveness is obtained for all BCRM investments.    The role will be accountable for ensuring that business units are adequately identifying, measuring, managing, and reporting business disruption risks, and are in compliance with all global and jurisdictional standards and regulatory requirements. The Manager Business Continuity Risk Management will work actively with the Global BCRM group to ensure practices are aligned to the Lifeco BCRM Framework and provide independent assessment of the BCRM risk profile.    What you will do:   As the subject Matter Expert (SME) for Business Continuity Risk Management this role is established as a second Line of Defence with specific deliverables and responsibilities that include:    BCRM Governance  - Develop and contribute to the execution of the BCRM framework, policy, operating standard, structure, procedures, and processes. - Develop and implement BCRM methodology for regional engagement in Operational Risk Management Framework components (e.g., Operational Risk and Control Assessments, Operational Risk Scenarios, Loss Events, Risk Policy Assurance), change risk assessments and supplier risk assessments. - Establish processes to apply objective assessment to key aspects of the BCRM Framework - Determine the appropriate governance and escalation processes to support the lines-of-business on key risk issues  Strategy and Planning  - Foster and provide visible leadership in the promotion of sound BCRM Risk Management practices across the organization by contributing to the development and execution of the BCRM framework, policy, operating standard, structure, procedures, and processes. - Establish a process to apply objective assessment to key aspects of the BCRM Framework including the business impact analysis (BIA) process, stated recovery time objectives (RTOs) and recovery point objectives (RPOs), as well as recovery and testing strategies - Provide objective and independent risk expert advice and counsel to the business, partnering with Internal Audit, Legal, Compliance and Risk Recommend courses of action for the first line of defence to ensure ongoing improvement and evolution of Business Continuity strategies and capabilities. - Ensure that the BCRM risk profile is aligned with strategic business objectives and stated risk appetite Drive continuous improvement across the organization related to BCRM risk and ensure improvements are incorporated into the ongoing development of tools and processes. - Ensure that change management impacts are assessed, and related processes are in place - Determine the appropriate governance and escalation processes to support the lines-of-business on key risk issues - Create and manage BCRM operational plans and strategies to achieve objectives. - Develop BCRM operational strategies and influence strategic direction. - Participate in Global BCRM planning as part of the planning/leadership team - Ensure that all BCRM staff and business unit plan leaders are appropriately trained and have the tools available to meet their roles and responsibilities  Exercises and Testing  - Ensure sufficient testing programs are established to provide assurance of resilience to key risks and threats Review and provide objective assessment to the design of regional testing frameworks - Assist in protecting against the impact of business disruptions. To ensure successful delivery of critical services and processes during business disruptions.   Analysis and Reporting  - Establish and report on BCRM key risk indicators and facilitate the sharing of best practices across the regions - Support Lifeco level BCRM scenarios, and work with regional teams to engage relevant businesses Implement BCRM methodology for regional engagement in change risk assessments - Contribute to quarterly Lifeco BCRM reporting for the ORC, ERMC, Board and regulators - Create and maintain a current BCRM risk profile that supports the basis for making business decisions from a risk appetite perspective. - Monitor the state of the BCRM program and report on performance to senior leadership. Response - Assist in the anticipation and preparation for emerging risks and maintain effective relationships with internal and external stakeholders Support response efforts at time of incident   What you will bring:   - Experience in a Business Continuity or Technology Resiliency function within large scale organization - Experience working in a regulated environment. - Business Continuity professional accreditation / certification is an asset - Experience with the Fusion Risk Management software and/or Salesforce - Experience with ISO 22301 and 22318 - Business Degree or other relevant post graduate qualification - Demonstrate relationship building, people management and leadership skills with an exceptional ability to make things happen through influence and by nurturing key partnership relationships - Business Acumen and operational expertise including an understanding of insurance operations - Conceptualization, presentation, and communication skills to effectively execute change - Ability to develop new techniques and approaches for BCRM - A strong ability to innovate combined with a low tolerance for risk     Given the size and scope of our organization, we have the flexibility for this position to be located in the following head office locations: Toronto, London, Winnipeg.   Be your best at Great-West Lifeco and Canada Life - Apply today!    Great-West Lifeco Inc. is a leading international financial services holding company headquartered in Canada with interests in life insurance, health insurance, retirement and investment services, asset management, and reinsurance businesses. It operates in Canada, the United States, and Europe under the brands: Canada Life, Canada Life Germany, Canada Life UK, Canada Life Reinsurance, Empower Retirement, Putnam Investments and Irish Life.   In Canada, Great-West Lifeco operates under the Canada Life brand, offering a broad portfolio of financial and benefit plan solutions and serves the financial security needs of more than 12 million customers. Globally our combined companies have approximately 24,500 employees, 205,000 advisor relationships, and thousands of distribution partners – all serving more than 30 million customer relationships across these regions.   Being a part of our organization means you have a voice. This is a place where your unique background, perspectives and talents are valued, and shape our future success.   You can be your best here. You are part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.     We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.     It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Canada Life policies. To request a reasonable accommodation in the application process, contact talentacquisitioncanada@canadalife.com.     We would like to thank all applicants, however only those who qualify for an interview will be contacted.     #LI-Hybrid

As a Regional Sales Representative, you’ll work closely with the Regional Sales Manager and sales support teams to create greater consistency and accessibility to wholesale support for Advisors associated with Canada Life.   In the Regional Sales Representative role, you will: - Deliver bottom line insurance sales growth by working in collaboration with our Regional Sales Managers (Insurance) to generate sales and meet and exceed sales targets - Prospect new leads and leverage an existing database of contacts to build and strengthen relationships with advisors by phone, virtually and a through a limited amount of face to face interaction. - Utilize Salesforce to closely track calls and log appointments, manage the sales workflow, upload new contacts and monitor progress - Lead generation of prescribed conversion rates and sales targets - Grow the region by optimizing Advisor relationships and providing follow up and marketing support to advisors - Partner with Advisors to develop an understanding of their book of business (i.e. goals, targets, expectations, needs) with existing advisors in the territory - Uncover sales and cross-selling opportunities and educate advisors on the benefits of incorporating insurance solutions into their book of business - Represent the insurance business as an expert consultant in matters related to; the industry, product, regulatory and advice on insurance solutions - Provide pre and post-sales support by developing/providing sales strategies, concepts, marketing ideas and support. - Contribute to and consider new approaches to doing business with advisors and clients What you will bring  - Post-secondary education in a related field (i.e. business, marketing, psychology, university degree or diploma) - 2-5 years’ experience in the Financial Services/Insurance industry preferred - LLQP designation preferred or in process within first few months - Strong interpersonal/relationship-building skills and a work ethic that demonstrates you are sales and results oriented, a motivated self-starter, career focused, dynamic and involved in extracurricular activities - Excellent social skills and thrives in a team environment - Expert communicator with the ability to present, train and transfer knowledge to a variety of audiences - Great telephone etiquette with the ability to manage high call volumes - Negotiation skills; perseverance when encountering discouraging setbacks - Competency in investment product knowledge, tools and sales concepts and having an in-depth marketplace awareness and awareness of the impact of developments and trends on the organization and the industry - Self-starter with high energy and ability to pick up concepts quickly - Creative marketing and problem-solving skills  Be your best at Canada Life- Apply today!   Being a part of Canada Life means you have a voice. This is a place where your unique background, perspectives and talents are valued, and shape our future success.   You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.   Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.    Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.       We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.     It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Canada Life policies. To request a reasonable accommodation in the application process, contact talentacquisitioncanada@canadalife.com.     Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted.    #LI-Hybrid

We are looking for a ServiceNow Data Lead to lead and help transform Canada Life Technology’s IT Data management in support of Canada Technology and its partners. This role is responsible for collaborating across a diverse team of IT professionals responsible for Hardware and Software asset management. You will have experience in, IT asset management (hardware and software asset management), service definition, data, workflows, and automation.   If you are called to make an impact, comfortable with change at scale, passionate about technology, love to learn, and create world-class customer experiences, this is a great opportunity to grow and contribute to a world-class team!   Role Description   The ServiceNow Data Lead is responsible for the management of technology assets, which includes the discovery and structure of technology assets while mitigating the risks these assets present to the organization throughout their life. Our ideal candidate will have a data driven and data-based results focus with the ability to translate service-related data into measurable business value. You are familiar with discovery, configuration management and IT asset management disciplines and can help grow the Canada Life team where both disciplines intersect as well as co-exist to in the delivery and management of services and assets throughout their lifecycles. Strong knowledge in ServiceNow development using most of the ServiceNow tools and features such as Business Rule, Script Include, Client Scripts, UI Policies, AJAX, Glide Scripting, Java Scripting, Angular JS, Widgets, Workflow, Catalog Development, UI Page, UI Scripts, UI Action, Inbound Action, Notifications, REST & SOAP APIs, Workflow, Flow Designer, Script Actions. What you will do    - Provide effective governance to ensure asset management processes and procedures are effectively being adhered to by internal teams and service partners. - Ensure that ITAM-related tools and services are properly evaluated, selected, configured, and maintained, with appropriate integration with other sources of data. - Maintain accuracy of IT software and hardware assets - identify issues, manage remediation and optimization activities. - Identify opportunities (processes, training, systems) to enhance individual and team effectiveness.  - Communicate technical problems and solutions to both technical and non-technical audiences - Review and recommend enhancements to the existing configuration management practice, processes, and procedures, as well as focus on implementing efficiencies through automation within the CMDB. - Work with the vendor on ServiceNow solutions to enable future enhancement and support What you'll bring: - Post-secondary degree/diploma in business or computer science or an equivalent combination of training and experience. - Demonstrated experience in IT Asset Management supporting applications or leading process governance. - General technical knowledge of various IT systems (servers, load balancers, network, firewall, virtual environments, cloud, mainframe, databases, middleware, end-user computing, etc.) - Strong understanding of asset management and discovery tools like Service Now, BMC, SCCM, ILMT etc. - Fluent in dependencies of CMDB, Discovery and Application Portfolio Management knowledge. - Technical and functional understanding of the CSDM framework and Service Mapping - Strong analytical, problem-solving skills and a natural ability to solve complex issues. High attention to detail and strong ability to learn new technologies. - Experience with creation and optimization of ITOM operating model - High understanding of Service Management and ITIL - Passion for the possibilities of technology and for staying abreast of advances in technology and industry best practices. - Strong communication, collaboration and relationship building skills. Be your best at Canada Life- Apply today!   Being a part of Canada Life means you have a voice. This is a place where your unique background, perspectives and talents are valued, and shape our future success.   You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.   Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.    Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.       We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.     It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Canada Life policies. To request a reasonable accommodation in the application process, contact talentacquisitioncanada@canadalife.com.     Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted.    #LI-Hybrid

We have an exciting opportunity to join our Quadrus team! Advisor Service Representatives provide aligned support to Advisors concerning our mutual fund dealer (Quadrus) policies and procedures. This is a service-oriented role, with no sales component. If you are looking for an opportunity to build trusted relationships with our internal partners and put your financial knowledge to good use, this role is for you!   Our hours of operation are Monday to Friday, 8:45am to 5:00pm. That’s right, no late evenings or weekends! We are seeking candidates who have completed courses through the Investment Funds Institute of Canada or the Canadian Securities Course.   Accountabilities: - Responding to inquiries from Quadrus representatives and clients via phone, fax and e-mail - Providing explanation of Quadrus processes and education on use of Investment Centre technology and other tools and resources - Communicating sensitive processing issues to representatives, to ensure prompt resolution - Acting as liaison between Quadrus representatives and fund companies and internal partners - Investigating complaints and issues, including research with fund companies - Achieving service standards and working to ensure compliance with National Instruments - Building rapport with advisors and their local leaders and field contacts Qualifications and Competencies: - Completion of IFIC or Canadian Securities Course is an asset - Persistence in ensuring prompt resolution of customer concerns - Strong verbal and written communication skills - Strong analytical and problem-solving abilities - Able to manage multiple tasks while prioritizing and managing deadlines - A team player with the ability to work independently - Good coping skills and tolerance of ambiguity - Bilingual (French/English) an asset  Be your best at Canada Life- Apply today!   Being a part of Canada Life means you have a voice. This is a place where your unique background, perspectives and talents are valued, and shape our future success.   You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.   Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.    Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.       We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.     It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Canada Life policies. To request a reasonable accommodation in the application process, contact talentacquisitioncanada@canadalife.com.     Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted.    #LI-Hybrid

Reporting to the Director, Facility Operations, the Manager, Strategic Facilities Planning role is responsible for understanding how current and ongoing changes in our new ways of work impact the utilization of our corporate real estate portfolio. Leading a team of Strategic Facilities Analysts, the Manager, Strategic Facilities Planning leads the way in delivering strategic building stacking and occupancy roadmaps that facilitate innovative housing solutions to meet the evolving requirements of our Canadian business operations including client engagement, program management, and data analytics.   As we continue to develop the workplace strategy for Canada Life, this individual may be required to take on additional responsibilities in response to alignments that support building services.   As part of a highly collaborative team, this role functions in a fast-paced environment with dynamic shifts pending business needs, managing both current and continual improvement of how we plan our buildings in response to occupancy, execution of critical and high impact enterprise programs, and collaboration with peers and stakeholders to deliver successful implementation of the facilities program.   Working with leaders from all divisions and stakeholders in IS, Finance, Human Resources, Property Management and facilities industry professionals, the Manager, Strategic Facilities Planning relies on relationships and service excellence to deliver on both strategic and tactical initiatives to deliver on cross-country initiatives.   This position is in Toronto and is required to be onsite on a daily basis. Oversight of a national team and property portfolio will require travel to various Canada Life locations across Canada.   What you will do  - Leadership of a team of Strategic Facilities Planners and act to represent the team amongst Corporate Properties leadership and executive leadership. - Oversight of current and ongoing stack planning exercises for the entirety of the Canadian real estate portfolio, ensuring a full understanding of each site and how corporate strategy impacts the real estate planning. - Understanding of occupancy data and how it impacts current and ongoing stack planning, with the ability to pivot quickly to answer demand. - Use knowledge of stack plans and workplace strategy to simulate long-term simulations that may assist in decision making impacting Canada Life’s occupancy and real estate strategy. - Develop formal project plans where project size and other factors warrant it, may include timelines, budget, and requirement documentation. - Use long-term planning knowledge to impact capital and expense budget planning. - Support leaders throughout the organization to react to changing business needs; ensure that facilities plans align with business objectives and team requirements. - Participate and contribute towards tactical and strategic planning material relative to policies, procedures, objectives, service delivery models, housing strategies, and continuous improvements. - Develop presentation and other material for senior management and participate in promoting and increasing the awareness of Corporate Properties services, policies, procedures, and constraints to the various lines of business. What you will bring    Core skill sets include strong communication and team work skills, focus on collaborative efforts, with a strong tactical and customer service focus.  Effective project management skills and the ability to work with autonomy, diplomacy, and dynamically.   Education: - Post-secondary education - Professional designation is preferred, either FMP or PMP, or relevant experience.   Experience:   - A minimum of 7 years experience in facilities planning work - Project management of large and small scale corporate properties projects - Change and client management through large enterprise-wide initiatives - Leadership of a remote team across multiple sites - First-hand knowledge of Integrated Facilities Management Systems   Skills: - Proven leadership skills with an emphasis on workplace engagement - Planning and organizational skills - Interpersonal and communication skills, both oral and written, as well as tact, diplomacy, and resourcefulness with the ability to influence and persuade others - Ability to prioritize work and handle the pressures of deadlines with excellent time management skills - Budgeting, financial analysis and financial management - Business acumen and business analysis skills - Proficient user of Microsoft office Suite – Outlook, Word, PowerPoint, MSProject, and Excel   Be your best at Canada Life- Apply today!   Being a part of Canada Life means you have a voice. This is a place where your unique background, perspectives and talents are valued, and shape our future success.   You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.   Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.    Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.       We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.     It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Canada Life policies. To request a reasonable accommodation in the application process, contact talentacquisitioncanada@canadalife.com.     Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted.    #LI-Onsite

Note: This is a Student Position starting in Winter 2024.  We have positions available in Toronto, Ontario.   Canada Life, one of Canada’s leading life insurance and financial services companies, is seeking Actuarial Students with strong achievements in both their academic studies and Society of Actuaries exams.   As an Actuarial Student you are a key member of a highly respected, professional, actuarial team and will have an opportunity to work in the Reinsurance Pricing, Reinsurance Financial Management, and Global Financial Risk Management departments. Positions are available for both 4 months and 8 months (consecutive).   We offer a friendly, supportive work environment, one that rewards initiative and commitment.  Successful candidates receive a competitive salary, pension plan, paid society exam fees and materials, a study program and access to on-site actuarial libraries and resource centres.  Canada Life employees also enjoy outdoor recreational facilities, an on-site fitness centre, an on-site cafeteria and an active social committee.   Our Actuarial Students participate in a variety of team building activities and professional development activities that help to strengthen skills and contribute to building strong relationships among our Actuarial staff.     Qualifications - Working towards a University degree (preferably with a major in Actuarial Science, Mathematics, Statistics or Finance) - Strong achievements in academic studies - Demonstrated commitment to passing SOA/CIA exams - Innovative problem-solver - Excellent communication, interpersonal and leadership skills - Well organized, delivering accurate work with an attention to detail, in a timely manner - Team player who is also comfortable working independently - Advanced Excel, Word, VBA and MS Access skills - Experience using Moody’s AXIS would be an asset - Knowledge or interest in market risk, investments and life insurance/reinsurance  Be your best at Canada Life- Apply today!   Being a part of Canada Life means you have a voice. This is a place where your unique background, perspectives and talents are valued, and shape our future success.   You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.   Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.    Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.       We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.     It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Canada Life policies. To request a reasonable accommodation in the application process, contact talentacquisitioncanada@canadalife.com.     Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted.    #LI-Hybrid

We are looking for a Social Media Specialist/Senior Social Media Specialist to join our team. The size and scope of our organization, we have the flexibility for this position to be located in the following head office locations: London, Torontoor Winnipeg.    Whatyou’ll do:     - Leadall aspects ofpaid social media campaigns including strategy, content development, visual direction, execution, optimization and post-mortem reporting for platforms including Facebook, Instagram, Twitter, LinkedIn, Pinterest and more.  - Manage day-to-daymaintenance of social media ad accounts including the setup, programming, monitoring and optimization of advertising content across various social channels.  - Develop post-mortem reporting that focus on results, successes, and key learnings that can be leveraged for future campaigns.  - Work collaboratively with various internal stakeholders to create social media campaigns that achieve their specific businessobjectives.  - Support brand management and ensuring all content and projects follow respective brand standards.  - Demonstrate abilities as a creative thinker and encourage others to think outside the box.  - Ongoing tracking and knowledge of industry & brand best practices for PR, influencer relations and social media.  - Develop monthly analytics reports for various initiatives and social media channels.    Qualifications & Experience:    - Proven experience and expertise leading and executing paid social media campaigns across multiple platforms  - Experience with influencer marketing and management is a plus  - Knowledge and experience using Hootsuite is a plus.  - Excellent written and oral English skills are mandatory  - Knowledge and interest and current industry trends including digital and social media  - Understand how audiences are responding to social content and use these insights to inform best practices for social media content creation   - Strong attention to detail and keen writing, editing and proofreading skills  - Excellent organizational, problem-solving and interpersonal skills  We offer a challenging, team-oriented work environment, competitive income and benefits, and opportunities for professional and personal development and growth.    Given the size and scope of our organization, we have the flexibility for this position to be located in the following head office locations: Toronto, London, Winnipeg.    Be your best at Canada Life- Apply today!   Being a part of Canada Life means you have a voice. This is a place where your unique background, perspectives and talents are valued, and shape our future success.   You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.   Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.    Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.       We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.     It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Canada Life policies. To request a reasonable accommodation in the application process, contact talentacquisitioncanada@canadalife.com.     Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted.    #LI-Hybrid

Ready for a more challenging, bigger canvas? Join a creative organization where you’ll connect with some of the most entrepreneurial, spirited, energetic people you’ll ever meet in your life.   We’re looking for a CIRO (formerly IIROC) Registered financial professional who is Wealth Management business savvy and brings charismatic gusto to play an integral role with Canada Life Mid-West Wealth Management Team in western Canada. In this fast-paced, results-driven environment, you’ll partner with top segmented mutual fund/segregated fund licensed advisors in our Advisor Solutions distribution channel by providing portfolio advisory services for clients and prospects.    As the Securities Specialist, you will have several key accountabilities:   - Promotion and communication to advisors of the Advised Brokerage Services offering. In fulfilling this accountability, the Securities Specialist will identify the appropriate advisors for the program and plan the appropriate business activities to promote the program via one-on-one meetings, group presentation and/or training sessions. - Collaborating with advisors, their clients and other team members in developing and presenting portfolio analysis of client portfolios.  - Meet with Advisors and their referred clients/prospects - Create tax and cost efficient asset consolidation and liquidation strategies - Regular travel within assigned territory In fulfilling these accountabilities the Securities Specialist will: - Remain current with and integrate 3rd party securities research into trade advice services - Remain current with and integrate financial planning concepts into trade advice services - Ensure all external  laws and regulatory rules and internal guidelines and policies are adhered to You thrive because you get personal satisfaction that comes from helping others succeed. Your mentoring nature is part of your DNA, and you appreciate the key role you play in helping Canadians reach their financial goals and dreams.     If you believe you’ve got what it takes, and want to make a difference, Canada Life wants to hear from you.   Desired skills and experience   - 5+ years of experience in the securities industry in a progressive role providing client portfolio analysis, account management and trade advice - University degree or equivalent experience - Industry designations such as Canadian Investment Manager (CIM), Certified Financial Planner (CFP), Chartered Financial Analyst (CFA), Fellow of the Canadian Securities Institute (FCSI) or other securities industry credentials an asset - Valid Securities License with CIRO (Formerly IIROC) Investment Dealer Registered Representative category - Strong Microsoft PC software skills and Dataphile platform knowledge is an asset - Current cycle good standing in Continuing Education (CE) credits - Excellent social skills and team services ethic and excellent presentation and communication skills, both written and oral - Thrives in a team environment, excellent interpersonal skills and excellent presentation and communication skills, both written and oral Perks of working with Canada Life:   - Ongoing professional development: We offer an array of proprietary and industry leading programs, seminars and learning workshops to inspire greatness and improve your knowledge, training and selling/marketing skills. - Competitive compensation: We designed our compensation program to reward you for building your regions business. It includes a base salary, productivity-based bonuses and benefit options, a company-matching RPP and a share ownership plan.   - Recognition and rewards:  We go all out to recognize excellent performance with a multitude of programs, campaigns, promotions and development meetings to reward your success. - Proven processes, strategies and tools: We provide a wide array of resources, tools and processes such as Sales Force for improving workflow, working with clients as well as for leading your territory.   We offer a challenging, team-oriented work environment, competitive income and benefits, and opportunities for professional and personal development and growth.   Given the size and scope of our organization, we have the flexibility for this position to be located in the following head office locations: Edmonton, Calgary, Winnipeg, Regina    Be your best at Canada Life- Apply today!   Being a part of Canada Life means you have a voice. This is a place where your unique background, perspectives and talents are valued, and shape our future success.   You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.   Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.    Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.       We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.     It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Canada Life policies. To request a reasonable accommodation in the application process, contact talentacquisitioncanada@canadalife.com.     Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted.    #LI-Hybrid

*This is a REMOTE position and can be a full-time or part-time position*    We are looking for a Consulting Psychologist, Disability Management  who is an expert in the field of mental health to support Canada Life’s Group Disability Mental Health Strategy. The psychologist will provide leadership; providing solutions and services for absence and disability related to mental health. This role collaborates with internal business partners in Alberta to create innovative and positive results for our customer and business.   What you will do  - Provide mental health expertise to a team of dedicated disability management staff in Alberta; working on either a full or part time basis - Participate in weekly file review discussions with our case management team - Identify files where more in depth psychological review is appropriate and arrange discussions with the appropriate stakeholders (Case Manager, Team Manager, etc.) - Review referred claim files to answer specific questions regarding impairment, diagnoses, treatment and recovery - Call treatment providers if required to gather information in order to improve claims management - Provide expertise into the development of disability management best practices - Monitor emerging developments in the field of mental health and recommend actions as required to enhance claim management practices - Recommend specific ongoing education opportunities for disability claims staff - Represent Canada Life in ad hoc customer facing meetings What you will bring  - PhD in Psychology - License to practice  - Minimum 5 years’ experience conducting therapy - Broad understanding of DSM 5 diagnostic criteria utilized in rendering diagnoses for psychological disorders - In depth knowledge of the diagnostic criteria required for Depressive, Anxiety, Posttraumatic Stress, Substance Use, Bipolar and Personality Disorders and TBI - Knowledge of common mental health screening tools utilized in primary care (e.g., GAD-7, PHQ-9, BAI, BDI, CAGE) - Knowledge of common evidence based psychological tests such as the MMPI, PAI, Millon - Excellent diagnostic skills: able to distinguish and evaluate the relative value of subjective and objective information in a diagnostic framework - Knowledge of most common evidence-based treatments (e.g., CBT, DBT, Exposure Therapy, IP, EMDR, Mindfulness, Substance Use) - Knowledge of what constitutes an effective treatment plan and an ineffective treatment plan - Possess strong business acumen, with demonstrated aptitude for strategic, analytical and critical thinking - Exhibit high-level communication skills to instill confidence and inspiration in our case management team; able to explain medical information clearly and accurately verbally and in writing to non-medical employees and customers - Able to work collaboratively with peers, non-medical and senior staff with diverse views Highly Desirable Competencies: - Leadership and coaching experience - Knowledge of insurance medicine    We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.     It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Canada Life policies. To request a reasonable accommodation in the application process, contact talentacquisitioncanada@canadalife.com.         #LI-Remote

About Canada Life’s Digital Hub    Canada Life’s Digital Hub is a team driven by customer needs. We provide expertise and strategic thought leadership that’s fueling Canada Life’s customer experiences.    Our team of experts in design, technology, product and agile work collaboratively with our business partners, creating digital tools that improve our customers’ lives. Come join an organization committed to delivering innovative, digital experiences.    We are looking for a Senior Salesforce Vlocity Developer.   Given the size and scope of our organization, we have the flexibility for this position to be located in the following head office locations: Toronto, London, or Winnipeg. This will be a hybrid role, based in one of the 3 offices. The successful candidate will be required in be in-office approximately 2 days/week.    Role Description   As a Salesforce Industries Vlocity developer, you are responsible for transforming the design and product vision into a seamless and engaging product. You work hard to stay on top of fast changing technology and invest a lot of energy to learn new platform features. You stay on top of the latest Salesforce product developments and anticipate what the near future will bring. You love clean code, clean interfaces and have a real passion for problem solving.     As a Salesforce Industries Vlocity Developer, you will also have deep understanding and proven grasp of end-to-end programming and an approach to development that focuses on building light-weight re-usable components that can be used to deliver a great product.    What you'll do  - Design and build experiences in Salesforce Communities using the Salesforce Industries Vlocity cloud platform  - Ensure the code follows latest coding practices and industry standards  - Work closely with other developers to understand and properly use the platform components  - Write both unit and integration tests and develop automation tools for daily tasks  - Challenge ideas and opinions to avoid pitfalls and inefficient solutions  - Help and mentor other members of the team  - Be a member of a high performing Agile team  What you'll bring  - 3-5 years of experience in Salesforce application development and administration  - 1+ years of experience in Salesforce Lightning Web Components development  - 1+ years of experience in Salesforce Vlocity application development  - In-depth understanding of Salesforce Lightning Design System (SLDS) and Vlocity Newport Design System  - Strong experience using the core Vlocity technologies – Cards, Templates, Integration Procedures, OmniScripts and Data Raptors  - Understanding of APIs and how to use them in practice  - Strong experience with continuous integration tools like JIRA, Bitbucket (GIT) and Confluence  - Knowledge & experience with unit testing  - Excellent communication and ability to work in an Agile environment  - Bachelor’s degree in Computer Science or equivalent experience  Who you are  - Excellent Salesforce knowledge and a positive attitude/customer focused  - Keeps up to date with platform best practices, processes, and configuration patterns  - Supports proactive identification risk and issues  - Demonstrated ability to meet deadlines, handle and prioritize simultaneous requests  - Creative and analytical thinker with strong problem-solving skills  - Must demonstrate exceptional verbal and written communication skills  - Ability to critically evaluate information gathered from multiple sources & reconcile conflicts  - Ability to assess the impact of new requirement on Salesforce.com and all upstream and downstream applications, systems, and processes  Be your best at Canada Life- Apply today!   Being a part of Canada Life means you have a voice. This is a place where your unique background, perspectives and talents are valued, and shape our future success.   You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.   Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.    Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.       We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.     It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Canada Life policies. To request a reasonable accommodation in the application process, contact talentacquisitioncanada@canadalife.com.     Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted.    #LI-Hybrid