Canada Life Assurance Company

Current Career Opportunities

The following are our current career opportunities.

 

Click on the job title for details of the role. If you are interested in the role and you meet the qualifications, we invite you to apply for the opportunity from the page that opens.

 

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Search Results Page 4 of 8

Job Locations CA-ON-Toronto
Posted Date 3 weeks ago(4/27/2022 3:09 PM)
We are Canada Life   Being a part of Canada Life means you have a voice. This is a place where your unique background, perspectives and talents are valued, and shape our future success.   You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.   Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.     Be your best at Canada Life.   We are looking for a Customer Care Specialist   This position includes handling of activities related to the service of our industry leading‎ Individual Health products. Customer Care Specialists provide prompt and courteous customer support to incoming inquiries from our existing and prospective clients.   This position is hybrid in office and work from home   Hours of Operation are Monday through Friday 8am-6pm.    Shift– 10:00am-6:00pm   What you will do  - Providing timely, quality, and accurate service in our Call Centre: - Receiving inbound telephone service and plan inquiries from clients - Responding to service and plan email inquiries from clients - Making outbound service calls to clients - Maintaining accurate client records‎ based on nature of service or inquiry - Collaboration within the Team to continuously provide best in class service What you will bring  - an active Life License (LLQP) or willingness to obtain within 4 months - excellent verbal and written communication skills - professional telephone manner with strong focus on customer service - Overcoming objections in order to increase loyalty and retain business - Skilled at listening and speaking to a variety of people‎ - track record of being detail oriented - highly organized and desire to work in a dynamic, fast-paced environment - ‎desire to constantly improve work environment and to grow personally - knowledge of Health Benefits preferred, but not required Be your best at Canada Life- Apply today    We are one of Canada's top 100 employers!   Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.       We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.           Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted  
Job ID
2022-23010
Job Locations CA-ON-London | CA-ON-Toronto
Posted Date 2 weeks ago(5/3/2022 7:20 PM)
We are Canada Life   Being a part of Canada Life means you have a voice. This is a place where your unique background, perspectives and talents are valued, and shape our future success.   You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.   Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.     Be your best at Canada Life.   We are looking for a Service Support Associate   As a Service Support Associate, you will provide in-house service and administrative support to our client service team. With a focus on customer service, well-developed communication skills and excellent Microsoft Office knowledge, you will also communicate verbally and in writing with plan administrators as well as advisors in the processing and ongoing maintenance of our employee benefits business.   What you will do  - Acting as a liaison between clients and head office departments - Handle routine client changes, and administrative and claim inquiries - Process client plan changes - Ordering employee booklets, contracts, enrollment forms, ID cards, etc. - Assisting service team with the preparation of new group submission materials proposals and presentation materials - Assisting sales team with the preparation of new business and in force quotes in addition to renewals and amendments. - Word processing duties including a variety of materials such as client correspondence, administration guides, census data requests, etc. - Responsible for the creation of client and advisor reporting - Provide other administrative support as needed to enhance the client experience, contributing to an efficient, energized and effective Group Customer Team - Provide back-up support to other positions on the team as required What you will bring  - Highly adaptable, driven to be your best, and proven initiative - Well-developed customer service skills - Strong oral and written communication skills - Strong mathematical skills - Requires excellent Word, Excel, PowerPoint and Outlook skills - Strong organizational and time management skills with the ability to handle multiple tasks and work to deadlines - Attention to detail key - Good problem-solving skills - Ability to work independently as well as in a team environment - Knowledge of the group insurance industry would be an asset In addition to this the successful candidate will be required to successfully complete the Group Life and Health Primer online study course under the Certified Employee Benefits Specialist Program     Be your best at Canada Life- Apply today    We are one of Canada's top 100 employers!   Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.       We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.           Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted  
Job ID
2022-23005
Job Locations CA-BC-Vancouver
Posted Date 3 weeks ago(4/25/2022 7:46 PM)
We are Canada Life   Being a part of Canada Life means you have a voice. This is a place whereyour unique background, perspectives and talents are valued, and shape our future success.   You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.   Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.     Be your best at Canada Life.   We are looking for an Advisor Support Associate.     Advisor Support Associates report to the Regional Sales Support Manager and Sales Support Manager and contribute to an advisor’s success by providing value-added sales support, marketing support, and client service support to help them grow their business.   What you will do - Provide strategic sales support to advisors to help them attain their sales goals and thereby help the Financial Centre achieve overall growth targets; - Provide a high level of defined administrative services and support within the financial centre; - Provide outstanding customer service and support by putting the customer first; - Contribute as part of a high functioning operations team committed to the success of our advisors and Financial Centre; - Provide professional, knowledgeable sales and service support to help advisors win new business as well as conserve and grow the business of existing clients; - Provide administrative services and support to clients, co-workers, head office business partners, and the management team within the Financial Centre; - Support and sponsor local and head office initiatives; - Following specific administrative processes; - Maintain and ensure compliance standards are met with advisors and within the Financial Centre; - Able to take on special projects, as required; - Offer general support and coverage to peers (ACAs, OCs) as required. What you will bring - Post-Secondary education; business related field preferred; - Proficient in using E-mail, Word, Excel & PowerPoint, aptitude for learning new technology; - Effective communication skills, both written and verbal, responding promptly to requests; effective telephone techniques; tact, courtesy and patience; - Adaptable to change, with an understanding of the need to quickly change priorities and respond in a positive manner; - Demonstrated proactive approach, showing initiative toward process improvement and individual development; - Ability to prioritize multiple tasks and work effectively with continuous interruptions; - Strong problem solving skills and can do attitude; - Establish and maintain positive working relationships with others both internally and externally. Be your best at Canada Life- Apply today    We are one of Canada's top 100 employers!   Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.       We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.           Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted  
Job ID
2022-22998
Job Locations CA-QC-Montreal
Posted Date 2 weeks ago(5/4/2022 2:35 PM)
We are Canada Life   Being a part of Canada Life means you have a voice. This is a place whereyour unique background, perspectives and talents are valued, and shape our future success.   You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.   Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.     Be your best at Canada Life.   We are looking for a Disability Claims Administrator, Bilingual   The Disability Claims Administrator is primarily responsible for calculating and issuing short and long-term disability benefit payments. The Disability Claims Administrator completes the set-up of new claims on payment and management systems and assesses Quick Pay short term disability and Maintenance long term disability claims in accordance with contractual and corporate policy.    What you will do: - Responsible for assisting in the timely management of Creditor Disability Claims - Liaison with Policyholders, Claimants, and other professionals specific to collection and verification of information received - Responsible for accurate and timely benefit payment calculations - Responsible for timely generation of Claims follow-up correspondence - Responsible for timely mail handling and claims set up - Responsible for timely generation and distribution of overpayment correspondence - Responsible for accurate and timely data entry - Support Accounting Claims Functions: bank draft deposits, manual cheques, invoice payments - Support for Litigation Claims and Database What you will bring:   Basic Skills: - Proven exceptional communication (written/verbal) skills - Proven dedication to predetermined turnaround service levels - Problem solving skills - Proven exceptional organizational skills with the ability to manage several tasks at the same time Education & Certification: - Post-secondary education in health or business administration - Basic accounting knowledge Work-Related Experience: - 0-2 years experience in health and/or business environment, preferably a financial institution Computer, Systems and Technology Knowledge: - Excellent keyboarding and computer skills - Exceptional data entry skills - Software (i.e. Microsoft Office) Communication Skills: - Proven effective written/oral communication with internal and external clients in French and English - Organize and prioritize incoming information, keeping co-workers updated - Exceptional verbal/written information collecting skills - Ability to deal effectively with difficult clients and customers Be your best at Canada Life- Apply today    We are one of Canada's top 100 employers!   Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.       We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.           Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted  
Job ID
2022-22996
Job Locations CA-ON-London
Posted Date 3 weeks ago(4/26/2022 11:35 AM)
We are Canada Life   Being a part of Canada Life means you have a voice. This is a place where your unique background, perspectives and talents are valued, and shape our future success.   You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.   Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.     Be your best at Canada Life.   Given the size and scope of our organization, we have the flexibility for this position to be located in the following head office locations: Toronto, London, Winnipeg.   Technology redefines the way we work and deliver to meet business needs and elevate the customer experience. You’ll be part of an organization that is embracing modern technology, innovation and agile ways of working.   Our Canada Technology team is a strategic partner in our business – with an ambition to be a forward-thinking, agile technology organization delivering secure, resilient and leading solutions that support Canada Life and the well-being of millions of Canadians.   We are looking for a Senior Technical Support Specialist   The Senior Technical Support Specialist will provide support for Network Services across the enterprise, performing second level support and acting as a resource for technical infrastructure projects. Typical support activities include, but are not limited to, troubleshooting network and security issues, reporting, provisioning, patching and maintaining the Network infrastructure for the Enterprise Networking environment.   What you will do  BAU Support Activities and Changes - Provides 7x24x365 infrastructure support on a rotational basis - Leads infrastructure install, move, add, change (IMAC) services - Leads infrastructure recovery services - Leads activities in disaster recovery tests - Manages the lifecycle for infrastructure operating systems and infrastructure software - Plan and schedule bug fixes, patches and enhancements - Creates and maintains infrastructure processes and procedures - Creates and maintains infrastructure configuration documentation: diagrams, hardware components, and software versions - Develops and maintains technical scripts for the execution of disaster recovery - Plan and present highly complex infrastructure changes - Identifies gaps in infrastructure processes and recommends improvements in partnership with process owners - Identifies, recommends and implements improvements to operational procedures - Develops detailed scripts and documentation to assist tier 1.5 support teams - Create materials and deliver training related to infrastructure services - Participates in CAB meeting discussions to assess risks on highly complex changes - Identifies and performs backup services in accordance with business  requirements - Ensures completeness and integrity of infrastructure backups - Ensure inventory of infrastructure hardware components is maintained Incident and Problem Management - Key participant in Critical Incident Response Team for major incidents - Responds to and resolves highly complex infrastructure incidents in order to restore business services - Conducts root cause analysis for highly complex incidents and documents results - Provide timely updates on the restoration of business services - Researches and documents problems, develops recommendations, and implements solutions - Coordinates and liaises with third party technical support - Works with the Problem Manager to identify, resolve and document highly complex problems - Provides incident queue management: perform triage, assess priority, and assign incidents Technology Deployment - Acts as the subject matter expert to assess and approve the implementation of infrastructure solutions - Performs risk assessment on highly complex changes to infrastructure - Responsible for review, feedback, acceptance and sign-off of new technology support documentation - Implements new highly complex technologies - Creates detailed infrastructure technical design and documentation - Communicates the nature and impact of highly complex infrastructure changes - Participates in detailed infrastructure design for new highly complex infrastructure deployments - Builds and deploys new highly complex infrastructure based upon detailed infrastructure design Planning and Capacity/Resource Management - Acts as subject matter expert regarding existing/in production technologies, in order to meet business requirements - Subject matter expert, providing input on current production state for roadmap and architectural directions for production infrastructure - Acts as subject matter expert in Infrastructure Health Assessments - Provide technical leadership spanning multiple platform disciplines, coordinating and consulting with internal and third party resources - Performs highly complex infrastructure capacity planning and recommends options for addressing capacity issues in order to meet business requirements and service level targets - Manages and monitors infrastructure performance to ensure service level targets are met - Makes recommendations to improve infrastructure performance - Provide technical mentorship and guidance to junior staff - Provides planning and budgeting input for upgrades and improvements to infrastructure services       Be your best at Canada Life- Apply today    We are one of Canada's top 100 employers!   Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.       We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.           Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted  
Job ID
2022-22991
Job Locations CA-MB-Winnipeg
Posted Date 4 weeks ago(4/22/2022 10:32 AM)
We are Canada Life   Being a part of Canada Life means you have a voice. This is a place whereyour unique background, perspectives and talents are valued, and shape our future success.   You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.   Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.     Be your best at Canada Life.   We are looking for an Investigative Review Specialist    The Investigative Review Specialist (IRS) is a key member of the health and dental team that delivers robust and effective health and dental claims fraud prevention to Great-West Life customers.  The main function of the Investigative Review Specialist is to conduct investigations by assessing case information and analytical aspects of the data and then contact providers and clinics to validate services to ensure that claims are free from suspicion of fraud/abuse. The IRS works closely with their leader in determining investigative next steps as well as other members of the teams including data analysts and members of Corporate Security & Investigations.   Taking into consideration the evidence and other information gathered the IRS will propose and execute recommendations regarding resolution of investigations, referrals to Corporate Security & Investigations or recovery. The IRS is responsible for ensuring that case documentation is accurate and complete and will write case reports as needed for their leaders, clients, and senior leadership.   What you will do  - Conduct thorough investigations of assigned cases as identified through various detection sources. - The ability to understand and interpret data from various detection sources by working closely with Analysts when required. - Develop and execute the investigative plan to obtain evidence where fraud is suspected by contacting (verbal and/or written) appropriate parties, including plan member, claimant and/or provider. - Document investigative actions and outcomes according to department policy. - Where evidence supports an action, determine and execute the appropriate action according to established protocols. - Consult with other Health and Dental subject matter experts, medical review board and/or consultants, or Legal as warranted by the case. - Write client-facing reports regarding investigative findings and comprehensive reports when cases are referred to Corporate Security & Investigations. - Communicate case information as necessary according to established protocols. - Identify fraud and abuse risks and make recommendations to mitigate future risk. - Maintain accurate methods of record keeping and statistics according to department policy. - Participate on special projects as assigned and may be called upon to lead special projects. - Maintain appropriate professional development. - Living the values of Customer View; Integrity; Partnership; and Communities. What you will bring  - Completion of post-secondary level education (eg: university or college degree/diploma). - Minimum two years related work experience in an adjudicative, investigative, and/or analytical field. - CFE designation would be considered an asset. - A combination of relevant experience and education will be considered. - Strong decision making, problem solving skills and analytical skills. - Proven experience providing excellent customer service. - Excellent ability to communicate, both orally and in writing, in fast-paced and unscripted situations. - Excellent organizational and time management skills; able to handle multiple, simultaneous investigations. - Strong report writing skills. - Strong customer service orientation. - Claims knowledge would be considered an asset. - Understanding of Group Health and Dental Insurance Operations (including legacy systems)/Business knowledge would be an asset. - Demonstrated proficiency using Excel, Word and Access Be your best at Canada Life- Apply today    We are one of Canada's top 100 employers!   Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.       We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.           Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted  
Job ID
2022-22990
Job Locations CA-MB-Winnipeg
Posted Date 4 weeks ago(4/22/2022 10:37 AM)
We are Canada Life   Being a part of Canada Life means you have a voice. This is a place whereyour unique background, perspectives and talents are valued, and shape our future success.   You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.   Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.     Be your best at Canada Life.   We are looking for an Investigative Review Specialist    The Investigative Review Specialist (IRS) is a key member of the health and dental team that delivers robust and effective health and dental claims fraud prevention to Canada Life customers.  The main function of the Investigative Review Specialist is to conduct investigations by assessing case information and analytical aspects of the data and then contact providers and clinics to validate services to ensure that claims are free from suspicion of fraud/abuse. The IRS works closely with their leader in determining investigative next steps as well as other members of the teams including data analysts and members of Special Investigations.   Taking into consideration the evidence and other information gathered, the IRS will propose and execute recommendations regarding resolution, referral to special investigations or recovery. The IRS is responsible for ensuring that case documentation is accurate and complete and will write case reports as needed for special investigations, senior leadership and clients.   What you will do  - Conduct thorough investigations of assigned cases as identified through various detection sources. - The ability to understand and interpret data from various detection sources by working closely with Analysts when required. - Develop and execute the investigative plan to obtain evidence where fraud is suspected by contacting (verbal and/or written) appropriate parties, including plan member, claimant and/or provider. - Document investigative actions and outcomes according to department policy. - Where evidence supports an action, determine and execute the appropriate action according to established protocols. - Write client-facing reports regarding investigative findings and comprehensive reports when cases are referred to special investigations. - Communicate case information as necessary according to established protocols. - Identify fraud and abuse risks and make recommendations to mitigate future risk. - Maintain accurate methods of record keeping and statistics according to department policy. - Work on special projects as assigned. - Maintain appropriate professional development. - Living the values of Customer View; Integrity; Partnership; and Communities. What you will bring  - Completion of post-secondary level education (eg: university or college degree/diploma). - Minimum two years related work experience in an adjudicative, investigative, and/or analytical field. - Experience in a Dental Clinic, Paramedical Clinic or Pharmacy would be an asset. - CFE designation would be considered an asset. - A combination of relevant experience and education will be considered. - Strong decision making, problem solving skills and analytical skills. - Proven experience providing excellent customer service. - Excellent ability to communicate, both orally and in writing, in fast-paced and unscripted situations. - Excellent organizational and time management skills; able to handle multiple, simultaneous investigations. - Strong report writing skills. - Strong customer service orientation. - Claims knowledge would be considered an asset. - Understanding of Group Operations (including legacy systems)/Business knowledge would be an asset. - Demonstrated proficiency using Excel, Word and Access. - Due to the high profile of a number of our clients, a Federal Government Enhanced Screening is a job requirement and this will involve fingerprinting and a credit check. Be your best at Canada Life- Apply today    We are one of Canada's top 100 employers!   Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.       We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.           Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted  
Job ID
2022-22989
Job Locations CA-MB-Winnipeg | CA-ON-London
Posted Date 2 weeks ago(5/5/2022 4:47 PM)
We are Canada Life   Being a part of Canada Life means you have a voice. This is a place where your unique background, perspectives and talents are valued, and shape our future success.   You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.   Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.     Be your best at Canada Life.   We are looking for a Senior Financial Analyst   This is an exciting opportunity to develop new processes for a company in transformation. Reporting to the Director, Financial Management and Planning, you will lead the development of financial processes for Group Customer Technology such as expense management, variance analysis and reporting. With your financial acumen and SAP skills, you will ensure that all Group Customer Technology processes and deliverables are managed in a fiscally responsible manner, including achievement of annual budget targets.   What you will do    - Leads the timely and accurate production of all needed financial and expense reporting for GC Technology. - Leads the accurate forecasting and variance analysis against monthly reporting - Manages the development of explanations for variances, investigating significant variances, and communicating to the various leaders - Manages the full and complete responses to ad hoc requests in the timeline required.      - Leads the creation, execution and oversight of expense management processes. What you will bring  - Accuracy and attention to details. - Strong organizational and time management skills. - Experience using Microsoft Excel and Access. - Experience using the GWL SAP Ledger system would be an asset. - A team player, but also must have the ability to work independently with minimal supervision. - Strong interpersonal skills. - Customer Service. - Drives results and contributes to change processes that improve business unit performance and creates a culture of accountability. - Lead team members to deliver exceptional results even though the staff are not direct reports. - Accredited accounting training / certificate. Post-secondary degree in accounting or an accounting designation is an asset. Be your best at Canada Life- Apply today    We are one of Canada's top 100 employers!   Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.       We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.           Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted  
Job ID
2022-22987
Job Locations CA-MB-Winnipeg
Posted Date 5 days ago(5/12/2022 4:17 PM)
We are Canada Life   Being a part of Canada Life means you have a voice. This is a place whereyour unique background, perspectives and talents are valued, and shape our future success.   You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.   Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.     Be your best at Canada Life.   We are looking for a Intermediate System Operations Co-op Student (July to December).   The Intermediate System Operation Support Specialist role is responsible for providing 7 x 24 operating control and monitoring support for EIS Command Centre Services.   EIS Command Centre Services at Canada Life provides Operational support to Great-West Life, London Life, Canada Life, Irish Life, Investors Group and Mackenzie Financial.   This includes: - Mainframe system availability - Client Server Operations - Network Operations - Online Systems - 2nd level support for the Service Desk - Batch Scheduling (using multiple mainframe and Opens Systems tools and processes) - Change control, Incident and Problem Management - Disaster recovery  What you will do  - On a 7 x 24-hr rotating shift basis, 1st level support for monitor all operational equipment throughout the Enterprise, including Mainframes, Client Servers, DASD, network (LAN\WAN). - Ensure the automation systems, supporting some operations, function appropriately, recommend and implement continuous improvements to this process. - Provide incident/problem management on issues impacting service delivery as it relates to all systems, such as mainframe, client server, LAN\WAN, etc. - Provide 2nd level support to the Service Desk on calls relating to applications and system performance. - Provide 1st level after regular business hours support to clients, management and staff on calls relating to mainframe application, system performance and any tools being accessed. - Provide system knowledge by identifying/recommending and implement policy/procedure enhancements where existing policies/procedures require change, or where new ones need to be developed. - Provide support by responding to, and report on, any physical security issue as it relates to Datacentre environment, as identified by personal observation, or by security staff. What you will bring  - More than 2 years of relevant experience in a large-scale computer operations environment preferred. - A post secondary degree/certificate in Information services or equivalent (e.g. non-specialized bachelor degree or business-related community college diploma). - Network administration experience/knowledge  - Good communication and problem solving skills. - Strong attention to detail skills required. - Ability to work both days and nights (shift work). - Willingness and demonstrated ability to adapt to change. - Ability to work independently in a face paced, high pressure environment.  Be your best at Canada Life- Apply today    We are one of Canada's top 100 employers!   Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.       We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.           Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted  
Job ID
2022-22982
Job Locations CA-QC-Montreal
Posted Date 2 weeks ago(5/5/2022 10:00 AM)
We are Canada Life   Being a part of Canada Life means you have a voice. This is a place where your unique background, perspectives and talents are valued, and shape our future success.   You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.   Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.     Be your best at Canada Life.   We are looking for a Disability Claims Processor   Reporting to the DCA Team Manager, the Disability Claims Processor  is responsible for the prompt, accurate set-up of all new short-term disability claims, processing the Quick pay claim, including the set up and payment, processing of payments both STD and LTD, responding to customer inquiries and maintenance of long-term disability claims and Life waiver claims.  The DCP will now be responsible to contact clients via telephone or in writing in order to obtain missing information.  The processor is an important support for Case Managers and must be able to manage time sensitive priorities.   What you will do  - Set up of new short-term claims.  This includes identifying and collecting missing information, identifying discrepancies and advising the Team Manager on any outstanding issues. - Issuing all short-term claim payments in an accurate and timely manner. -  Adjudication of quick pay STD claims involving claims where the employee has returned to work or is expected to do so within 4 weeks.  - Perform straightforward STD benefit calculations including routine overpayments. - Managing LTD maintenance claims, identifying overpayment situations, changes in medical condition and following up on the appropriate action required. - Handle routine customer inquiries and other miscellaneous duties as requested.  What you will bring  - College diploma. A combination of education and experience may be considered. - Mathematical aptitude. - Strong analytical, problem solving and decision making skills. - Planning, effective tasks execution skills and attention to detail. - Excellent oral and written communication skills in both official languages. - Strong customer service skills. - Strong and effective organizational and time management skills with the ability to manage multiple priorities. - Well developed PC skills along with strong keyboarding abilities. - Working knowledge of internal systems (BEN, PAS, EAS, DCT) along with disability claims management knowledge (contractual, medical terminology) a definite asset. Be your best at Canada Life- Apply today    We are one of Canada's top 100 employers!   Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.       We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.           Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted  
Job ID
2022-22973
Job Locations CA-BC-Langley
Posted Date 4 weeks ago(4/22/2022 3:37 PM)
We are Canada Life   Being a part of Canada Life means you have a voice. This is a place whereyour unique background, perspectives and talents are valued, and shape our future success.   You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.   Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.     Be your best at Canada Life.   We are looking for a Disability Claims Processor    The Disability Claims Processor is primarily responsible for calculating and issuing short and long-term disability benefit payments. The Disability Claims Processor determines benefit entitlement, completes the set-up of new claims on payment and management systems and assesses Quick Pay short term disability and Maintenance long term disability claims in accordance with contractual and corporate policy.   What you will do    - At the direction of the Case Manager and in accordance with contractual provisions, calculate and issue short and long-term disability benefit payments. - Perform overpayment calculations and follow up for repayment. - Handle refund cheques - Explain benefit calculations and payments to customers over the phone or in writing. - For new claims, verify coverage and complete the claim set up including the initial benefit calculation, the waiver and reserve calculations, the diaries and the file. - For Quick Pay short term disability claims, assess medical information, determine eligibility for benefits, calculate and issue payments. - For maintenance of long-term disability claims, request and assess medical updates and follow up as required. - Handle the CPP process by sending out applications, following on forms and decisions - Other duties as required including data verification and other resolving system discrepancies - Handle routine customer inquiries ( payment, tax inquiries, etc…)  What you will bring    - Post-secondary education with a strong financial background or equivalent related experience; - Excellent mathematical and analytical skills; - Demonstrated organizational and time management skills; - Excellent oral and written communication skills; - Team player with demonstrated customer service skills; - Proficient in using Microsoft (Outlook, Word, Excel) and possess the aptitude for learning additional industry-related software; - Ability to remain flexible, work as part of a team as well as independently - Attention detail and accuracy  proficiency - Ability to problem solve and critical thinking Be your best at Canada Life- Apply today    We are one of Canada's top 100 employers!   Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.       We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.           Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted  
Job ID
2022-22967
Job Locations CA-BC-Langley
Posted Date 4 weeks ago(4/22/2022 3:20 PM)
We are Canada Life   Being a part of Canada Life means you have a voice. This is a place whereyour unique background, perspectives and talents are valued, and shape our future success.   You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.   Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.     Be your best at Canada Life.   We are looking for an Administrative Support Assistant    The Administrative Support Assistant in our Disability Management Services Office (DMSO) in Langley, BC and will be responsible for supporting the team with the day to day administrative functions for disability claimants.   What you will do   - Handling the reception call queue – directing calls to appropriate area - Handling in office tasks from sorting and scanning mail, photocopying, mailing letters, handling couriers and other office tasks as required - Working with providers and employees to book Independent medical examination appointments. triage calls, organize schedules - Paying and approving invoices - Handling the email inboxes  including uploading claims, updating contact and banking information. - Other administrative duties as required. What you will bring   - Excellent customer service skills - Ability to work well independently and as part of a team - Well developed organizational and time management skills - Ability to critically think, investigate and problem solve - Ability to work in a fast paced environment with changing priorities - Proficient user in MS Office including Outlook, Word, Excel - Strong typing and data entry skills - Excellent communication skills, verbal and written - Well developed problem solving skills Be your best at Canada Life- Apply today    We are one of Canada's top 100 employers!   Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.       We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.           Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted  
Job ID
2022-22966
Job Locations CA-ON-Greater Toronto | CA-MB-Winnipeg
Posted Date 4 weeks ago(4/21/2022 6:42 PM)
We are Canada Life   Being a part of Canada Life means you have a voice. This is a place whereyour unique background, perspectives and talents are valued, and shape our future success.   You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.   Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.     Be your best at Canada Life.   We are looking for an Assistant Tax Reporting Manager.    Role Description Reporting to the Manager of Commodity Taxes, the Assistant Tax Reporting Manager-Commodity Tax role is responsible for commodity tax compliance and the undertaking of special projects to minimize commodity tax expenses for Canada Life (CL) and its subsidiary companies. Tax compliance includes the filing of monthly, quarterly and annual returns; and assisting in managing the Federal GST/HST and the Provinces PST/QST audits which follow.   Accountabilities: - Preparing Commodity Tax Returns and Remittances for CL’s Canadian operations, its subsidiary companies, segregated funds and registered pension plans. - Preparing the annual Application, Renewal, or Revocation of the Authorization for a qualifying institution to use particular methods for CL. - Preparing Form GST111, Schedule 1 - Financial Institution GST/HST Annual Information Schedule for CL and its subsidiary companies as required. - Providing support to the Commodity Tax Manager for tax returns prepared. - Working with the AVP Commodity Taxes on special projects and refund claims to maximize commodity tax recoveries. - Assistance in managing the Federal GST/HST and Provincial governments' audits and responding to audit queries in a timely manner. - Answering tax queries as necessary from the operating divisions by researching the legislation and developing a position based on current legislation, tax court cases and industry situation. - Assisting in the review of various areas to ensure that Commodity Tax risks are identified, and appropriate reserve entries are processed. - Assisting Accounts Payable department in determining whether GST/HST, and/or PST must be self assessed or paid on purchases as required.  Qualifications and Competencies: - University degree with or pursuing a professional accounting designation (CPA) - Minimum 5 years experience in a multi-entity business with commodities tax experience - Proficient user of Excel, candidates with SAP are preferred - Solid time management and organizational skills - Ability to work within deadlines and manage changing priorities - Excellent verbal and written communication skills - Insurance or financial institution industry experience an asset   Be your best at Canada Life- Apply today    We are one of Canada's top 100 employers!   Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.       We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.           Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted   #Ind #LI-Remote
Job ID
2022-22964
Job Locations CA-ON-London
Posted Date 1 week ago(5/10/2022 2:08 PM)
We are Canada Life   Being a part of Canada Life means you have a voice. This is a place whereyour unique background, perspectives and talents are valued, and shape our future success.   You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.   Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.     Be your best at Canada Life.   We are looking for a Software Developer   The Software Developer will participate in all aspects of software development, maintenance, and integration within the Canada Life Corporate Technology division. The primary focus of this role is to support the functions related to Group Retirement Services systems including financial management and actuarial processing, automated batch jobs, user applications and more!   We currently have an opening for a developer working in a mixed technology environment, combining Microsoft based tools, C/C++, VBA, Oracle, SQL Server, and other technologies.  This developer must collaborate with a multi-disciplinary team to enhance and support our systems.   What you will do  Software Developers are responsible for the design, development, and maintenance of software solutions.   This role involves the following activities: - Design, develop, integrate, test, transition to production, and maintain software applications - Provide production support, application monitoring, and tuning for applications - Participate in project planning - Provide input into the evolution of the software development environment and methods - Provide technical leadership within your areas of expertise  This role also involves these additional specific activities: - Provide ongoing daily production support as part of a rotation for monitoring incidents - Implement enhancements to existing software including solution design, work breakdown and estimation, deploying the changes and warranty support - Able to organize work tasks and coordinate with other team members - Verbal and written communication required with other team members - Trouble shoot application problems, then document and maintain an inventory of expertise for identified problems - Handle multiple priorities when required - Provide feedback into our software development best practices - Occasional after hours and weekend work will be required   What you will bring    - A degree or diploma in computer science or a related discipline or an equivalent combination of training and experience - Training, knowledge and experience with the following: - Software design methodologies and proper documentation procedures - Software requirements analysis and design principles - Agile team experience, especially related to Scrum or Kanban practices - Understanding of technical environments and their infrastructure including servers, networks, and security - Quality assurance techniques and automated testing practices - Can develop in one or more of the following languages or tools: - C/C++ - VBA / .NET - SQL Server - Oracle DB - Windows servers - Unix servers - Strong debugging and investigation skills - Automate DevOps processes through Bamboo or other scripted solutions - Demonstrated ability to work independently or as part of a team - Plan and organize software development work - Communicate effectively verbally and in writing, in person or through remote sessions - Previous experience with ServiceNow and Jira would be considered an asset Be your best at Canada Life- Apply today    We are one of Canada's top 100 employers!   Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.       We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.           Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted  
Job ID
2022-22959
Job Locations CA-MB-Winnipeg
Posted Date 5 days ago(5/12/2022 10:50 AM)
We are Canada Life   Being a part of Canada Life means you have a voice. This is a place where your unique background, perspectives and talents are valued, and shape our future success.   You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.   Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.     Being a part of Canada Life means you have a voice. This is a place where your unique background, perspectives and talents are valued, and shape our future success. You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences. Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.  Be your best at Canada Life.   We are looking for a Software Developer who can be described as a self-starter and quick learner who is versatile and can easily adapt to multiple technologies. The successful candidate will thrive on a high-performance team and be an excellent communicator.   As a Software Developer on our team, you will have the opportunity to contribute to the ongoing sustainment of these systems through support and maintenance activities in addition to the building of new application systems through the modernization and integration of existing legacy systems.   What you will do  - Design, develop and test software to specifications. - Support production (includes 24x7 on call support). - Provide consultation with the Systems Architect and Systems Analyst. - Participate in project planning. - Deliver code reviews and provide feedback relative to best practices. - Knowledge of software design, design methodologies, and design documentation tools. - Knowledge of IT industry current trends. What you will bring  - A degree in computer science or an equivalent combination of education and experience, of 2 + years of experience in a software developer role. - Proven Expertise in: - Java, Eclipse IDE - Web services, client server environment - Code versioning tools, such as Git - Experience in the following tools would be an asset - JSP, Javascript, SQL - JIRA, Confluence and Bamboo - IBM WebSphere - IT experience and the ability to understand and effectively work with legacy technologies and contribute as legacy applications evolve and are migrated to new platforms. - IT experience in analysis, design, development, testing, documentation, implementation and 24/7 production support would be an asset. - Initiative with the ability to easily adapt to change. - Knowledge of software design, methodologies and documentation standards. - Strong analytical and problem-solving skills. - Excellent communication skills, ability to work well in a fast paced team oriented environment. Be your best at Canada Life- Apply today    We are one of Canada's top 100 employers!   Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.       We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.           Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted  
Job ID
2022-22951
Job Locations CA-MB-Winnipeg
Posted Date 1 week ago(5/9/2022 1:17 PM)
We are Canada Life   Being a part of Canada Life means you have a voice. This is a place where your unique background, perspectives and talents are valued, and shape our future success.   You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.   Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.     Be your best at Canada Life.   This is an exciting time to join the Group Customer Technology Operations organization as we continue to build, enhance, and support the technologies and systems that deliver functional value to our Group Customer business partners.  As a Software Developer on our team, you will have the opportunity to contribute to the ongoing sustainment of these systems through support and maintenance activities in addition to the building of new application systems through the modernization and integration of existing legacy systems.   We are looking for a Software Developer who can be described as a self-starter and quick learner who is versatile and can easily adapt to multiple technologies. The successful candidate will thrive on a high-performance team and be an excellent communicator.   What you will do    - Provide ongoing support for processes in production by identifying the appropriate fix or temporary work around to successfully restore business service in an expedient manner. - Deliver high-quality services to our Group Customer business partners. - Innovatively contribute to application defect resolution through the analysis and evaluation of information to render effective decisions. This includes the ability to gather relevant information, utilize various problem-solving tools and methods, draw accurate implications, and demonstrate creativity when reaching decisions or solving problems. - Participate in collaborative engagements with our Group Customer partners to make recommendations for the design, development, and implementation of critical maintenance enhancements of application solutions to address system defects. - Keep current on development technologies and processes, to potentially contribute to the identification of continuous improvement opportunities. What you will bring    - Degree or diploma in a related discipline (Computer Science), or a combination of training and experience - Experience in developing and delivering application solutions from initial design to implementation and support. - Experience in providing 24/7 oncall support. - Strong communication skills with technology and business teams. - The ability to work cooperatively and constructively with others to achieve valued outcomes.  - 5+ years practical experience working as a Software Developer. - Proven expertise in the following technologies: - z/OS mainframe environment: DB2, IMS DB, IMS/TM or CICS, PLI, COBOL, JCL - Experience in the following tools would be an asset: - Changeman, Compuware tools, CA tools, File-Aid tools - ServiceNow, Office 365, IBM Data Studio - Knowledge of IT industry trends and technologies   What will set you apart?   - The strong desire and willingness to learn and apply new Software Developer technologies and development languages.  This may include legacy systems as well as the support and integration of vendor supplied application solutions. - The ability to contribute to the success of Group Customer Technology Operations through influence without reliance on authority or position. This includes modeling expected behaviors, demonstrating integrity, building and extending trust, being accountable, and accepting the responsibilities of being a team player.   Be your best at Canada Life- Apply today    We are one of Canada's top 100 employers!   Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.       We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.           Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted  
Job ID
2022-22950
Job Locations CA-ON-London | CA-MB-Winnipeg | CA-ON-Toronto
Posted Date 3 weeks ago(4/25/2022 4:55 PM)
We are Canada Life   Being a part of Canada Life means you have a voice. This is a place where your unique background, perspectives and talents are valued, and shape our future success.   You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.   Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.     Be your best at Canada Life.   We are looking for a Senior Business Systems Analyst. There are two 18-month contract positions.    Given the size and scope of our organization, we have the flexibility for this position to be located in the following head office locations: Toronto, London, Winnipeg.    This role leads consulting and implementation services to our clients within the corporate function’s portfolio supporting the HR and Corporate Operations portfolio. This role is instrumental in supporting our business partners as they evolve their technical footprint.  This role is focused on Success Factors projects with possible exposure to other areas of the corporate technology. Key Responsibilities: Business System Analysis & Governance: - Provides end to end business and technical analysis and execution (analysis, design, proto-typing, development, configuration, testing, deployment) across various SAP on premise, cloud applications and integrations such as SAP ECC, SuccessFactors, ServiceNow, SAP CPI, etc. for funded initiatives within the portfolio. - Leads the overall scoping and analysis to provide technical estimates – articulating the work and costs for business cases. - Proactively learns and keeps up to date with our internal IT application methodology to mitigate IT risks and adhere to our governance framework. - Completes documentation in adherence within our IT application methodology framework ensuring all requirements are met at each gate to ensure successful deployments. - Develops and executes use cases for end-to-end systems integration (SIT) and user acceptance (UAT) testing. - Uses industry consulting methodologies to understand business requests and drive discussions on expected outcomes to develop minimum viable products (MVP), prototypes and/or technical solutions. - Works with architecture to contribute to roadmap opportunities (processes, applications, systems, new functionality, migration, and conversions). - Works with DevOps analysts and third-party managed services providers to support fulfilment of change requests as needed. - Prepares, documents, facilitates, and delivers knowledge transfer sessions to the business and DevOps as part of transition to operations/ business as usual (BAU). - Works on multiple projects and meets deliverables through goal setting, time management, planning and leveraging practices and processes to manage and simplify work. - Leads conversations in ambiguous situations and influences discussions to guide clients to made decisions and come to resolution on outstanding items and issues. Consulting & Continuous Improvement - Acts as a trusted advisor to internal clients by proactively building relationships with the business, colleagues, and external stakeholders to understand business as-is state and roadmap. - Proactively researches updates on SAP and vendor products, integrations, and offerings - bringing them forward to streamline and enhance our execution approaches aligned with best practices. (e.g., SAP Community, SuccessFactors Communities, etc.) - Is involved in customization and configuration and in-depth technical analysis of the existing or new IT applications - Is actively plugged into external communities and user groups, developing knowledge, and bringing forward best practices and provide advice on technical solutions. - Participates and actively contributes to our internal ProDev Communities of Practices. - Fosters a collegial atmosphere by sharing knowledge and experience with members of the team to upskill and guide them on better ways of doing things. - Pro-actively acquires new knowledge through online learning, training and keeps up certification credentials (e.g., SuccessFactors, SAP ECC certifications, BSA, etc.).   WORK EXPERIENCE - Minimum of 3 years of relevant experience as Functional IT Consultant within HR or supporting an HR client group (preferably Success Factors Functional Consulting Experience). - Minimum of 3 years providing business systems analysis on large scale ERP technical/ SaaS implementations. - Demonstrated experience working within SDLC/Agile:  analysis, design, configuration, prototyping, testing deployment with cloud and on-premises applications. - Previous experience working in a vendor managed services model. - Experience working with demanding business areas, managing relationships, and setting expectations. - Demonstrated ability to multi-task, juggling multiple priorities in a professional manner. - Ability to lead and collaborate remotely. - Experience with SAP activate methodology. - Knowledge of SAP Data Services, Data Integration and Data Quality EDUCATION AND QUALIFICATIONS / SKILLS AND COMPETENCIES - University degree or certification in IT. - SuccessFactors certified in Employee Central and other SuccessFactors modules. - Must have a positive, optimistic attitude- solution oriented focused on improvement. - Is a change agent, embraces and promotes change, excited about adapting new tools and processes. - Is passionate about technology, the user experience, and the business, loves to learn and pass on learning to other and champions new ideas. - Demonstrated high level of personal ownership, collaborative team- work, holistic value-centric perspective, work adaptability and innovation. - Ability to work under pressure, working on multiple projects simultaneously and juggling priorities.   Be your best at Canada Life- Apply today    We are one of Canada's top 100 employers!   Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.       We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.           Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted  
Job ID
2022-22949
Job Locations CA-ON-Toronto | CA-MB-Winnipeg | CA-ON-London
Posted Date 3 weeks ago(4/25/2022 4:54 PM)
We are Canada Life   Being a part of Canada Life means you have a voice. This is a place where your unique background, perspectives and talents are valued, and shape our future success.   You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.   Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.     Be your best at Canada Life.   We are looking for a Senior Functional Analyst     Given the size and scope of our organization, we have the flexibility for this position to be located in the following head office locations: Toronto, London, Winnipeg.    This role leads consulting and implementation services to our clients within the corporate function’s portfolio supporting the HR and Corporate Operations portfolio. This role is instrumental in supporting our business partners as they evolve their technical footprint.    What you will do  Business System Analysis & Governance: (60%) - Provides end to end business and technical analysis and execution (analysis, design, proto-typing, development, configuration, testing, deployment) across various SAP on premise, cloud applications and integrations such as (SAP ECC, SuccessFactors, ServiceNow, SAP CPI, etc.) for funded initiatives within the portfolio. - Configures/builds cloud platform integrations using SAP CPI. - Leads the overall scoping and analysis to provide technical estimates – articulating the work and costs for business cases. - Proactively learns and keeps up to date with our internal IT application methodology to mitigate IT risks and adhere to our governance framework. - Completes documentation in adherence within our IT application methodology framework ensuring all requirements are met at each gate to ensure successful deployments. - Develops and executes use cases for end-to-end systems integration (SIT) and user acceptance (UAT) testing. - Uses industry consulting methodologies to understand business requests and drive discussions on expected outcomes to develop minimum viable products (MVP), prototypes and/or technical solutions. - Works with architecture to contribute to roadmap opportunities (processes, applications, systems, new functionality, migration, and conversions). - Works with DevOps analysts and third-party managed services providers to support fulfilment of change requests as needed. - Prepares, documents, facilitates, and delivers knowledge transfer sessions to the business and DevOps as part of transition to operations/ business as usual (BAU). - Works on multiple projects and meets deliverables through goal setting, time management, planning and leveraging practices and processes to manage and simplify work. - Leads conversations in ambiguous situations and influences discussions to guide clients to made decisions and come to resolution on outstanding items and issues. Consulting & Continuous Improvement (40%) - Acts as a trusted advisor to internal clients by proactively building relationships with the business, colleagues, and external stakeholders to understand business as-is state and roadmap. - Proactively researches updates on SAP and vendor products, integrations, and offerings - bringing them forward to streamline and enhance our execution approaches aligned with best practices. (e.g., SAP Community, SuccessFactors Communities, etc.) - Is actively plugged into external communities and user groups, developing knowledge, and bringing forward best practices and provide advice on technical solutions. - Participates and actively contributes to our internal ProDev Communities of Practices. - Fosters a collegial atmosphere by sharing knowledge and experience with members of the team to upskill and guide them on better ways of doing things. - Pro-actively acquires new knowledge through online learning, training and keeps up certification credentials (e.g., SuccessFactors, SAP ECC certifications, BSA, etc.). What you will bring    - Minimum of 5 years of relevant experience as Functional IT Consultant within HR or supporting an HR client group. - Minimum of 5 years providing business systems analysis on large scale ERP technical/ SaaS implementations. - Minimum 3 years experience as a senior functional analyst with SuccessFactors- analyzing, configuring, testing, and documenting requirements. - Minimum of 2years working on SAP Cloud Platform Integration (CPI) - Demonstrated experience working within SDLC/Agile:  analysis, design, configuration, prototyping, testing deployment with cloud and on-premises applications. - Previous experience working in a vendor managed services model. - Experience working with demanding business areas, managing relationships, and setting expectations. - Demonstrated ability to multi-task, juggling multiple priorities in a professional manner. - Ability to lead and collaborate remotely. - Experience with SAP activate methodology. - Knowledge of SAP Data Services, Data Integration and Data Quality - University degree or certification in IT. - SuccessFactors certified in Employee Central and other SuccessFactors modules. - SAP CPI certified or working knowledge. - Must have a positive, optimistic attitude- solution oriented focused on improvement. - Is a change agent, embraces and promotes change, excited about adapting new tools and processes. - Is passionate about technology, the user experience, and the business, loves to learn and pass on learning to other and champions new ideas. - Demonstrated high level of personal ownership, collaborative team- work, holistic value-centric perspective, work adaptability and innovation. - Ability to work under pressure, working on multiple projects simultaneously and juggling priorities. Be your best at Canada Life- Apply today    We are one of Canada's top 100 employers!   Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.       We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.           Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted  
Job ID
2022-22948
Job Locations CA-ON-London | CA-ON-Toronto | CA-MB-Winnipeg
Posted Date 2 weeks ago(5/2/2022 11:21 AM)
We are Canada Life   Being a part of Canada Life means you have a voice. This is a place where your unique background, perspectives and talents are valued, and shape our future success.   You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.   Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.     Be your best at Canada Life.   We are looking for a Senior Specialist, People Analytics & Insights. This will be approximately a 14-month contract.    Effective people analytics and insight will radically improve the way we identify, attract, develop, and retain talent at Canada Life.   We are looking for a Senior Specialist, People Analytics & Insights to join the People Analytics & Insights team at Canada Life.  The newly-formed People Analytics & Insights team will champion the evolution of our data and analytics capabilities in Human Resources to better serve our business leaders. The team will expand analytics capabilities through enabling technology, delivery of education and training, and establishing best-in-class methodologies and processes.   Reporting to the Manager, People Analytics, this role leads HR analytics projects for Human Resources, including the identification of HR analytics requirements, intake of requests, and delivery of HR analysis. The successful incumbent will have an opportunity to leverage their subject-matter expertise in data and technology and to help shape the vision of the function, while looking for ways to continuously innovate and improve reporting and analytic processes in Human Resources.   This role will collaborate closely with HR leaders, various business groups, and our internal technology partners to translate business problems into opportunities and solutions (people, process, technology). All activities require an advanced level of technical expertise in reporting and analytics tools, along with a very strong understanding of human resources (employee) data.  In addition to the requirement for technical skills, this role requires excellent critical thinking, superior communications skills, internal/external collaboration, independence, and a high degree of innovation.    What you will do    Deliver people analytics projects: - Collaborate with HR leaders to define and execute on HR analytics projects that support business priorities or strategic projects. - Support HR initiatives targeted at servicing employees and people leaders (e.g., analysis of Diversity & Inclusion and demographic trends, performance, talent, compensation). Advance HR reporting, analytics, and insights capabilities and offerings: - Identify opportunities for improvement and/or automation in HR reporting and analytics offerings and processes - Collaborate or lead enhancements/changes related to processes and service offerings - Collaborate with Canada Data team, Corporate Technology, and Communities of Practices on the advancement and adoption of data analytics technologies - Assess technologies relative to HR’s priorities, data, and processes and provide input to technology recommendations and plans to help with workforce planning and enhanced decision-making - Develop and deliver training plans for the People Analytics & Insights team, HR centres of expertise (CoEs), and other key HR user groups on new resources, technologies, and methodologies - Keep abreast of emerging trends in business analytics and assess the potential impact to servicing stakeholder and leadership needs. Manage HR benchmarking, KPIs and dashboards: - Collaborate with global counterparts to develop a data reporting and dashboard strategy for HR leaders, executives, and people leaders - Develop and maintain appropriate HR/people benchmarks with other organizations - Work with business stakeholders to define report content, self-serve functionality, and security access. What you will bring  - Post-secondary education in a related discipline – math, statistics, business/human resources, computer science, or a similar qualified technical discipline - Certification and/or training in human resources, business analysis, project management, and/or Lean Six Sigma would be considered an asset. - Subject matter expertise in data analytics in a human resources environment - Ability to communicate effectively with leaders, key HR stakeholders, and external industry leaders - Strong background using analysis / analytic and visualization tools such as Power BI, Tableau, SAS, MS Office, R, Python, SQL, and/or VBA. - Superior written communications to develop presentations and management reports - Strong analytical skills for problem solving purposes to increase value for the organization - Strong innovation and creative thinking skills to determine unique ways to deliver on unmet business needs - Effective planning and organizational skills with the ability to adapt to change and perform effectively under pressure - Proven interpersonal/teamwork skills on high performing teams - Experience working on project teams to analyze business needs - Proven ability to learn and handle multiple priorities in a challenging work environment - Ability to build relationships across HR and with business partners Be your best at Canada Life- Apply today    We are one of Canada's top 100 employers!   Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.       We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.           Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted   , #LI-Hybrid
Job ID
2022-22940
Job Locations CA-MB-Winnipeg | CA-ON-Toronto | CA-ON-London
Posted Date 9 hours ago(5/17/2022 10:25 AM)
We are Canada Life   Being a part of Canada Life means you have a voice. This is a place where your unique background, perspectives and talents are valued, and shape our future success.   You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.   Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.     Be your best at Canada Life.   Technology redefines the way we work and deliver to meet business needs and elevate the customer experience. You’ll be part of an organization that is embracing modern technology, innovation and agile ways of working.    Our Canada Technology team is a strategic partner in our business – with an ambition to be a forward-thinking, agile technology organization delivering secure, resilient and leading solutions that support Canada Life and the well-being of millions of Canadians.     Given the size and scope of our organization, we have the flexibility for this position to be located in the following head office locations:  Toronto, London, Winnipeg, Regina.    Role description    We are looking for a Lead Software Developer who can be described as a self-starter and quick learner who is versatile and can easily adapt to multiple technologies. The successful candidate will thrive on a high-performance team and be an excellent communicator.     As a Lead Software Developer on our team, you will help lead the complete lifecycle of new and modified software products and integrated systems from research and design, to managing the production implementations, training, and support.  You will help champion and contribute to the development standards, tools, and best practices.   What you will do - Lead the design, development and testing of software to specifications. - Support production (includes after hours support as part of a rotation). - Provide consultation with the Systems Architects and Business Systems Analysts. - Participate in project planning. - Deliver code reviews and provide feedback relative to best practices. - Provide knowledge and guidance of software design, design methodologies, and design documentation tools. - Contribute and actively promote the development and implementation of new technologies - Apply advanced knowledge to complex work and support project and operations teams by sharing skills and mentoring What you will bring - A degree in computer science or an equivalent combination of education and experience consisting of 5+ years in the information technology industry with your most recent experience as a software developer. - Proven Expertise in some of the following: - VB/C# .NET - ASP.NET, .NET MVC, .NET CORE - Web services (REST API), client server environment - DBMS (Oracle), PL/SQL - Code management tools, such as Git or Azure DevOps  - Experience in the following tools would be an asset - JSP, JavaScript, SQL - JIRA, Confluence, Bamboo, ServiceNow - IIS, IBM WebSphere - AIX, Windows Server - IT experience and the ability to understand and effectively work with legacy technologies and contribute as legacy applications evolve and are migrated to new platforms. - IT experience in analysis, design, development, testing, documentation, implementation and after hours support would be an asset. - Initiative with the ability to easily adapt to change. - Knowledge of software design, methodologies, and documentation standards. - Strong analytical and problem-solving skills. - Excellent communication skills, ability to work well in a fast-paced team-oriented environment. Be your best at Canada Life- Apply today!   We are one of Canada's top 100 employers!   Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.       We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.           Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted  
Job ID
2022-22921