Canada Life Assurance Company

Current Career Opportunities

The following are our current career opportunities.

 

Click on the job title for details of the role. If you are interested in the role and you meet the qualifications, we invite you to apply for the opportunity from the page that opens.

 

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Job Locations CA-BC-Vancouver | CA-AB-Calgary | CA-AB-Edmonton
Posted Date 2 weeks ago(11/19/2021 3:41 PM)
We are Canada Life   Being a part of Canada Life means you have a voice. This is a place where your unique background, perspectives and talents are valued, and shape our future success.   You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.   Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.     Be your best at Canada Life.   We are looking for a Consultant, Market Development   Given the size and scope of our organization, we have the flexibility for this position to be located in the following locations: Vancouver, Edmonton or Calgary.    Plan Members as Customers (PMAC) is about building trust through every interaction we have with our plan members and represents a shift for our organization. Plan Members as Customer proactively identifies, understands, and delivers on the products and solutions to meet the needs of our plan members throughout their lifecycle, using new tools, new processes, and data. This is a new role to execute on the vision of a member-focused organization, providing support to our Advisor, Consultant, Plan Sponsors, and Business Development Sales and Service teams.   This role will represent PMAC and be in a highly visible position with our field teams, Advisors and Consultants, bringing PMAC’s value proposition, products and solutions to life. This role will be integral to building and preserving trusting relationships with the sales and service teams in our Group Customer Field organization, as well as externally with our Advisors, Sponsors and Consultants.   The successful candidates has deep experience in either Group Benefits or Group Retirement Services. To succeed in this role, the individual must be an excellent communicator and able to work effectively with sales and marketing teams to foster and maintain strong relationships. Ultimately these relationships boost our brand and will help us achieve our ambitious business objectives.   This role requires knowledge of financial services and insurance standards together with expert knowledge of Canada Life products and solutions to support an evolving end-to-end customer experience that is market differentiating. It requires intrinsic understanding of how to help Advisors grow their business through plan member value propositions, plan sponsor appreciation, and supporting them to grow their plans. Additionally, the successful candidate will promote and support the end-to-end sales and customer service processes – from RFP and finalists to large client implementation and renewal activities. This will require a solid knowledge of competitors and proven experience as a strong relationship manager.   This role has people management responsibilities.   What you will do  - Provide overall leadership, direction setting and execution to provide Advisors, Consultants, Plan Sponsors and our business development and sales teams with the support and resources to enable PMAC and the Group Customer organization. - Work collaboratively with leaders and teams in PMAC and across Group Customer to shape and execute on national business plans to deliver on business objectives. - Educate and support learning across the organization, specifically within field offices, on how to integrate PMAC solutions - Enable PMAC and Group Customer teams to develop new processes and practices to communicate the PMAC proposition at all points across the client/customer lifecycle. - Exemplify service excellence and strong collaboration skills to work effectively across the PMAC, Group Customer, and Canada Life organization. Specifically, including: - Developing and telling a consistent PMAC story in partnership with teams across Group Customer, Individual Customer and Advisory Network. - Partnering with field teams to support achievement of sales targets. - Contributing to a national business development strategy and regional plans. - Leading PMAC on RFP support, finalist presentations and large client implementations while ensuring a consistent, high quality story is shared, understood, and delivered on. - Working closely with PMAC teams to ensure our strategy and capabilities are integrated as core to the Group Customer eco-system. - Leveraging PMAC offering to actively build and strengthen advisor relationships and building the bridge to plan sponsor engagement in driving marketing messages out to their employee bases; responsible for promoting all PMAC products and services - Lead efforts to increase the proportion of plan members that can be contacted with group personalized offers - Acting as a resident expert on all products GLH, GRS, and how they integrate into the PMAC value proposition   What you will bring  - Post-secondary degree or equivalent work experience - 6-9 years’ experience in the Canadian insurance or financial services industry - Hold valid financial services designations, such as LLQP - Deep knowledge of financial/insurance landscape and opportunities - Track record of working with advisors - Strategic thinker with strong problem-solving skills - Able to collaboratively develop and execute strategies to support growth - Sales oriented with an accomplished track record of sales and retention, and motivation to achieve business objectives - Excellent communication skills with an enthusiasm for doing presentations - Proven relationship building skills; builds and fosters collaborative partnerships - Expert knowledge of analytical and reporting tools as part of a data-informed approach to delivering on sales opportunities - Understands that procedures are adhered to minimize risk and ensures compliance requirements are met   Be your best at Canada Life- Apply today    We are one of Canada's top 100 employers!   Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.       We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.           Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted  
Job ID
2021-21870
Job Locations CA-SK-Regina
Posted Date 3 weeks ago(11/10/2021 8:14 PM)
We are Canada Life   Being a part of Canada Life means you have a voice. This is a place where your unique background, perspectives and talents are valued, and shape our future success.   You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.   Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.     Be your best at Canada Life.   We are looking for a Business Analyst, Reinsurance.      Role description    The Claims Business Analyst oversees the claims business systems and is the primary contact for all claim system inquiries and claims system related projects. The incumbent also performs process improvement reviews and assists with reporting requirements for Reinsurance Life and Health Claims.    Accountabilities: - Analyze and assess business functions and develop specifications for system changes and reports. - Investigate, analyze and submit work orders to IT for system related issues - Provide written specifications for IT System Analysts along with designs/prototypes for screens and reports - Coordinate and/or participate in special projects as required. - Manage change logs and determine priorities. - Present recommendations of business solutions outlining impact and advantages. - Test changes to existing or new systems in addition to investigating and resolving all system problems. - Participate in developing test approach and strategy and execute test plans to validate changes. - Identify, learn if necessary, and utilize technical aids to enhance system related activity. - Assist external clients with set up of file transfer solutions for Claims data. - Ensure continued integrity of existing production systems. - Prepare and validate limited number of quarterly reports; generate ad hoc reports and queries, as requested. - Develop new reports and queries as required for Claims Department, Management, and Clients. - Business Unit liaison with IT, internal audit, Security Coordinators or staff in other areas of Reinsurance. - Share tasks and back up duties with other Reinsurance BA. - First line tech support resource for Claims staff (i.e. system or technical issue/errors). - Identify potential process changes to streamline procedures. Assist with maintaining procedures. - Assist with training and provide technical guidance to business staff.  Qualifications and Competencies: - Post-secondary degree or equivalent with 2 to 4 years related experience would be an asset. - Strong organizational, planning, and time management skills. - Advanced PC skills (Windows, Microsoft Office, specifically Excel and Word) - Experience working on multi-discipline project teams and large IT projects. - Strong ability to establish and maintain internal and external relationships. - Life Claim System knowledge & experience; specifically, knowledge of the Trident Claim system would be an asset. - Ability to work to deadlines and set priorities in an ever changing and multi-task environment. - Basic knowledge of Reinsurance Claims procedures, industry standards, terminology, and treaty provisions. - Working knowledge of accounting principles and Oracle database queries.   Be your best at Canada Life- Apply today    We are one of Canada's top 100 employers!   Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.       We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.           Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted   #Ind
Job ID
2021-21856
Job Locations CA
Posted Date 3 weeks ago(11/10/2021 12:45 PM)
We are Canada Life   Being a part of Canada Life means you have a voice. This is a place where your unique background, perspectives and talents are valued, and shape our future success.   You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.   Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.     Be your best at Canada Life.   We are looking for a Lead Business Analyst and a Senior Business Analyst.Applicants who apply to this posting will be considered for both positions.   The business analyst works on projects along with our Group Technology partners and various teams within the Group division to transform our operation. This position is suited to an individual who enjoys working in an environment with complex problems, challenging deadlines, drives problems to conclusion and has the desire to become a business and technical expert in the organization.   What you will do  - Actively participate in the creation of project business cases including cost benefit analysis as required to determine prioritization of projects and solutions. - Contribute to successful project completion within budget and on time by identifying risks and recommending mitigation strategies. - Facilitate stakeholder engagement through effective workshops and interviews to identify and document business needs. - Create test plans and evaluate test case outcome including the documentation of results and defects - Presenting recommendations to senior leaders in the organization - Leading resources on larger projects, providing guidance and direction to team members. May include developing a formal project plan, monitoring and managing the plan to ensure deadlines are met and project objective is achieved. - Coach, mentor and support the development of Business Analysts on assigned projects as required - Support Learning and Development with the development of internal training material What you will bring - Post-secondary education related to business. Other degrees that demonstrate focus on critical thinking are also valuable. - Demonstrated Business Analysis experience (5+ years) - Solution focused – enjoys the challenge of problem solving. - An enthusiastic team player who enjoys sharing knowledge, experience and ideas, and is open to the ideas and input of others - Well-developed verbal and written communication skills, able to tailor communication style to the audience. - Commitment to self development. - Experience in coaching, training or assisting other staff would be an asset - Effective time management skills; Able to work independently and manage multiple deadlines/projects - Experience in applying skills using Word, Excel, Access and Visio software What we also offer - Remote training and work from home arrangements will be in place on an interim basis due to Covid-19. Future work environment will include some rotational in-office & work-from-home capability - An extensive and renowned training program to provide you all the necessary tools to be successful in this position. This training is done online with the constant support of a trainer from our office - Career Opportunity Advancement - Competitive salary and bonus based on experience - $2000 education reimbursement per year - Excellent benefits and wellness spending plan of $400 - Competitive Pension plan and Life Insurance Plans - Advantageous Share Ownership Program Be your best at Canada Life- Apply today    We are one of Canada's top 100 employers!   Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.       We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.           Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted   *LI-KL1 #Ind
Job ID
2021-21855
Job Locations CA-ON-London | CA-ON-Toronto | CA-MB-Winnipeg
Posted Date 3 weeks ago(11/11/2021 12:03 PM)
We are Canada Life   Being a part of Canada Life means you have a voice. This is a place where your unique background, perspectives and talents are valued, and shape our future success.   You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.   Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.     Be your best at Canada Life.   We are looking for a Business Systems Analyst.    Role description    The Business Systems Analyst maintains a “businessperspective” through all phases of the problem resolution and systems enhancement. Business Systems Analyst work closely with the business and leadership to understand business needs, requirements and strategic opportunities. Working in a team environment, the Systems Analyst is responsible for: - Representing the business’ requirements - Defining and designing the business functionality of the system, - Ensuring that the system meets the defined business requirements; - Understand and define a strategic vision for key systems based online of business, their needs, known risks and dependencies. - Apply advanced knowledge to complex work and supports project, product and operations teams by sharing skills and mentoring. This role leads the work to implement solutions to complex problems, which may be independently or through leading or supporting the collaboration with other stakeholders.   Accountabilities:   - Define and maintain business architecture through conceptual business models - Define business problems/opportunities, providing a clear definition and performing benefit analysis - Perform business and systems analysis and design, articulating the logical design alternatives and recommending appropriate solutions - System Integration and impact analysis for downstream systems interfaces - Perform functional analysis and design, defining and documenting detailed business requirements - Work with quality assurance team members to ensure adequate testing and validate that the system meets business needs/expectations - Collaborate with software developers to produce specifications documents - Lead and orchestrate the overall analysis, scoping, estimating and planning for large or complex initiatives - Lead the elicitation and validation of business requirements impacting multiple products using various methods, techniques and tools - Lead and facilitates meetings, walkthroughs, workshops, and reviews of deliverables - Contribute to training strategies and business implementation planning - Develops and delivers training & support materials for affected stakeholders’   Qualifications and Competencies:   - Degree in related discipline (Commerce/Management Information Systems, Business Administration, etc.) or equivalent combination of training and experience; - Exceptional communication skills, both written and verbal, that is appropriate for the audience; - Good interpersonal skills and a demonstrated ability to work effectively in a team environment; - Experience in Financial Industry and information technology would be an asset; - Good understanding of business principles and experience with a broad range of different types of business functions; - Understanding of general Technology project methodologies, processes and practices - Strong analytical and problem-solving skills that rely on a structured approach to problem solving; - Effective internal consulting skills with a strong customer service focus; - Ability to adapt to change and perform effectively under pressure; - Effective planning and organizational skills; - Experience with data analysis and client information systems would be an asset - Experience and ability to understand and effectively work with legacy technologies and contribute as legacy applications evolve and are migrated to new platforms would be an asset   Be your best at Canada Life- Apply today    We are one of Canada's top 100 employers!   Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.       We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.           Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted  
Job ID
2021-21847
Job Locations CA-BC-Vancouver
Posted Date 4 weeks ago(11/8/2021 2:22 PM)
About GWL Realty Advisors GWLRA is a wholly-owned subsidiary of Canada Life and is a leader in both the commercial and multi-residential real estate industries. Driven by our values of Integrity, Ambition, Creativity, and Empathy, our vision is to be a sustainable company known for exceptional real estate management, trusted advice, and outstanding service by consistently fulfilling our mission to deliver strong, long-term results for our clients.    Our Suburban team, located in Surrey, BC, is looking for a Property Administrator - many of our property managers started their careers in this very role - an excellent opportunity to learn all about the property management industry!  Key for success in the role are a strong attention to detail, previous office administrative experience, and a passion for providing excellent customer service. RESPONSIBILITIES: - Working with Property Managers, Property Administrators (operations and accounting), operations personnel on various properties on tasks as required. - Perform various administrative duties including: word processing, presentations, expense reports, filing, photocopying, maintenance of records, contracts administration, ordering of office supplies, general office assistance etc… - Manage confidential Lease files and file accordingly and document archiving including managing an electronic filing system. - Compilation and maintaining of all documentation binders, files, or electronic filing, as required. - Maintain an excellent line of communication amongst the property manager, building operators, staff, property administrators, contractors, tenants and other external parties. - Collect, review, track Tenant Insurance Certificates, Sales Reports, contact information, and other information as required. correspond with Tenants to ensure compliance to policies and Lease requirements. - Assist with Fixtures and Chattels, plans inventory, and once a year site reviews.  Prepare paperwork and reports as required. - Prepare Tenant correspondence as required.  Prepare tenant advisories as required. - Manage Tenant and Vendor inquiries - Manage procurement process including, but not limited to Purchase Order and Contract generation to execution.  Maintain contract and contact matrixes. - Assist with Tenant meetings, Tenant engagement events, and assist with the building work order system.   - Managing the administrative process for contractor documentation. - Keeping records up to date and ensuring information is collected on time. - Provide support for the PM team with administration, managing office supplies, couriers, staff IT and phone needs. - Other duties as assigned. QUALIFICATIONS: - 1+ year of office administrative experience. - Post-secondary education (is an asset) - Passionate about the propery management industry and aspiring to develop a long-term career in it. - Highly organized with a strong attention to detail and comfortable working in a deadline driven fast paced environment. - Strong communication and interpersonal skills with a high-level capacity to multitask. - Excellent customer service abilities and always looking for ways to go above & beyond. - A collaborative person who is hard working and likes to have fun at work. - Familiar with Microsoft Office, Microsoft PowerPoint and Microsoft Excel. - Familiarization with Yardi an asset.  WHAT WE OFFER   - 3 Paid Personal Days per year - 3 weeks of vacation per year - Flexible work environment with some ability to work from home - Flexible Benefits - Collaborative team environment - Up to $2,000 annual Education Allowance - Up to $5,000 annual Mental Health Coverage - Up to $400 to use towards wellness annually to help support your financial, physical, and mental wellness -   Our Business Learn more about our commercial and residential businesses, our values, and careers at GWLRA! Our Commitment to Diversity GWL Realty Advisors is an equal opportunity employer. It prohibits discrimination based on age, color, disability, national origin, race, religion, sex, sexual orientation, and any other legally protected class in accordance with applicable federal, provincial and local laws. We are committed to creating and maintaining an inclusive and accessible workplace. If you are contacted for an interview and require accommodation during the interviewing process, please let us know
Job ID
2021-21834
Job Locations CA-SK-Saskatoon
Posted Date 4 weeks ago(11/9/2021 3:03 PM)
We are Canada Life   Being a part of Canada Life means you have a voice. This is a place where your unique background, perspectives and talents are valued, and shape our future success.   You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.   Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.     Be your best at Canada Life.   We are looking for an Advisor Support Associate   The Advisor Support Associate is responsible for the daily administrative operations in the Financial Centre. This includes working closely with Advisors providing value-added sales support, client service and marketing support to help them grow their business.   What you will do  - Provide a high level of customer service and sales support to advisors to help them attain their sales goals; thereby assisting the financial centre to achieve its production targets; - Involved in advisors sales processes including data mining to help uncover opportunities; - Support and sponsor local and head office initiatives; - Follow specific administrative processes & guidelines to ensure deadlines are met; - Provide outstanding customer support through efficient and effective service delivery; - Provide professional, knowledgeable sales and service support thus contributing to new sales and conservation of existing business; - Maintain and ensure compliance standards are met within the office; - Review new applications and all supporting forms and documentation for accuracy and completeness; - Communicate with advisors regarding incomplete/missing applications, forms and information requirements. This may involve multiple follow-ups with advisors and requires utmost tact and diplomacy; - Review/prepare financial (deposits, switches, transfers, redemptions, etc.) and non-financial (change of beneficiary, banking, address, name, etc.) change request documentation; - Book client appointments for advisors and prep paperwork in advance for meetings; - Maintain and ensure compliance standards are met with advisors, and within the Financial Centre - Other special projects, as required. What you will bring    - Post-Secondary education; business related field preferred - Experience in the insurance and/or investment industry is an asset - Effective communication skills, both written and verbal, responding promptly to requests; effective telephone techniques; tact, courtesy and patience - Tech savvy with the proven ability to maximize the use of MS office tools and Salesforce CRM - Aptitude and ability for learning additional industry-related software and tools; - Adaptable to change, with an understanding of the need to quickly change priorities and respond in a positive manner - Work in a collaborative and effective team environment to set goals, resolve issues and make decisions; - Decision-maker with the ability to prioritize multiple tasks and manage interruptions, to assess situations to determine the importance, urgency and risks, and make clear decisions which are timely and in the best interests of the organization; Be your best at Canada Life- Apply today    We are one of Canada's top 100 employers!   Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.       We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.           Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted      
Job ID
2021-21830
Job Locations CA-ON-Toronto | CA-ON-London | CA-MB-Winnipeg
Posted Date 1 month ago(11/5/2021 2:25 PM)
We are Canada Life   Being a part of Canada Life means you have a voice. This is a place where your unique background, perspectives and talents are valued, and shape our future success.   You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.   Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.     Be your best at Canada Life.   We are looking for a Senior Pega Open Span RPA Developer .   This role can be located anywhere in Canada.   Role description    Technology redefines the way we work and deliver to meet business needs and elevate the customer experience. You’ll be part of an organization that is embracing modern technology, innovation and agile ways of working.      Our Canada Technology team is a strategic partner in our business – with an ambition to be a forward-thinking, agile technology organization delivering secure, resilient and leading solutions that support Canada Life and the well-being of millions of Canadians.   We are looking for a Senior Pega Open Span RPA Developer to play an integral role in our RPA Centre of Excellence (COE) organization. In this dynamic environment, you will work closely with business teams to deliver end to end implementation of automation projects and help advance our COE capabilities and delivery framework. Join a dynamic team where you’ll help accelerate our automation program!   What you’ll do:   - Work with our Business Partners, Business Analysts and RPA Developers to identify potential opportunities, accurately analyze and estimate development effort and process complexity. Leads the management and assignment of work requests and resourcing responsibilities for initiatives where necessary, tracks and reviews progress. - Analyze current software products and technical specifications. Identify and communicate the technical infrastructure requirements. Create or contribute to the design documentation and technical specifications for development. Maintain solution documentation and update all relevant RPA libraries. - Responsible for the quality and accuracy of software products. Lead and orchestrate the development and socialization of design decisions required, overseeing team collaboration to develop, modify, configure and integrate solutions to meet business requirements and nonfunctional/engineering specifications. - Lead the configuration and integration of third-party software products, tools and solutions. Manage coding, engineering, configuration, integration and quality standards - Develop or configure new RPA processes and objects using core RPA development principles and best practices that are reusable, efficient, well structured, maintainable and easy to understand - Lead and support the technical troubleshooting and incident management to resolve complex problems - Lead and support change management activities including the execution of impact analysis to support proactive identification of actions to minimize production system interruptions - Participate and provide feedback during code review meetings with Software Developers - Manage technical debt and create a roadmap and plan to address - Make recommendations for maturity and capability improvements based on lessons learned. Adapt to organizational change, best practice and improvements across teams, including the effective implementation - Manage relationship with business stakeholders & enhance RPA delivery process. Collaborate with Business System Analyst, Systems and Solution Architect and business stakeholders to resolve issues/conflicts that impact time, cost, scope, quality, and risk of projects - Provide direction and leadership to less senior professionals, and is recognized as a technical leader throughout the department. Mentor, train and coach various resources on Pega Open Span development lifecycle strategies, methods, processes, tools and approaches. - Adhere to COE technology organization’s technical design and documentation standards and conform to applicable architectural standards - Lead and or contribute to the development and evolvement of our internal COE initiatives and capabilities What you’ll bring: - University degree in Computer Science, Computer Engineering or a related field - A minimum of 3 years hands on experience as RPA Developer with work directly aligned to the specific responsibilities of this role - Strong technical background and development experience with RPA platforms with hands on experience with features and functionalities of Pega Open Span RPA tool - Experience with other RPA tool such as UiPath is an asset - Experience in programming concepts and proficient in one or more programming languages (e.g. Java/.NET, Visual Basic, C#), API/Web Service, database systems and data access methods, source code management - Strong problem-solving skills to identify and troubleshoot problems requiring analysis and exploration of options, recommending solutions or preparing discussion for escalation - Exposure to delivering in both Agile and Waterfall methodology - Ability to rapidly acquire new knowledge, learns new skills, and applies creative thinking to solve problems while understanding the organization’s vision, purpose and values - Effective planning and organizational skills with the ability to prioritize, organize and complete multiple tasks with high attention to detail - Strong commitment to professional customer service excellence - Ability to adapt to change and perform effectively under pressure - Excellent interpersonal skills and demonstrated ability to work effectively in a team environment - Excellent verbal and written communications skills - Action oriented, outcome focused and collaborative team player constantly seeking continuous improvement in what we do     Be your best at Canada Life- Apply today    We are one of Canada's top 100 employers!   Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.       We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.           Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted  
Job ID
2021-21824
Job Locations CA-ON-Toronto | CA-ON-London | CA-MB-Winnipeg
Posted Date 4 weeks ago(11/8/2021 11:19 AM)
    We are Canada Life   Being a part of Canada Life means you have a voice. This is a place where your unique background, perspectives and talents are valued, and shape our future success.   You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.   Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.     Be your best at Canada Life.   We are looking for a Consulting Security Engineer   The Consulting Security Engineer (Consulting Infrastructure Technology Specialist) is responsible for providing technical leadership to a team of security engineers by mentoring and supporting them in the evaluation, design, deployment, and operationalization security technologies on various projects. He or she provides technology innovation by researching and conducting proof-of-concept on emerging technologies. Also, creates and maintains technology roadmaps and promotes a mindset of continuous service improvement by conducting service health assessments.   The Consulting Security Engineer will join a new squad, consisting of cross functional roles, that will be focused on Privileged Access Management (PAM) and other Identity and Access Management (IAM) related Security services.  See below for additional information re: responsibilities:   - Provides technical consulting on the capabilities and limitations of security technologies and possible implementations - Creates and maintains security technology roadmaps - Helps evolve security engineering practice by mentoring practitioners, developing design standards, and establishing engineering methodology - Provides technical leadership on large projects by leading a team of security engineers to design and deploy security technologies; Review and approve design documents - Conducts technical health assessments on the security technologies - Leads the validation and practicality of new technologies through rapid prototyping and POCs - Does the ad hoc research and experimentation that may be needed to answer technology questions - Conducts product/technology evaluation against established criteria and business requirements and provides recommendation including effective documentation and presentation of the recommendation - Works with product vendors to obtain evaluation hardware or software - Installs evaluation hardware or software in a test or pilot environment - Designs, builds, and integrates 3rd party components, using standard and/or scripting tools (batch languages, programming languages, Scripting languages, etc.) - Participates in the creation of project deliverables (estimates, schedules, risk assessments, etc.) as a project team member - Makes design decision within the bounds established by project, portfolio, site and enterprise architectures. - Works with security and enterprise operations to optimize end-to-end support models and to ensure highest levels of service availability. - Participates in major incidents by providing 3rd level and 4th level support - Ensures that components are engineered in accordance with the use to which they will be put (for example, backups may need to be both reliable and high performing, but restores may only need to be reliable) - Some travel maybe required   Who you are:   - A degree or equivalent education in a related discipline such as Computer Science, Business Computing, Engineering, or Commerce. Security certification will be an asset as well - Minimum 10 years experience designing, integrating, and implementing end to end application, infrastructure, and security solutions in a large organization - Proven skills in designing and deploying multi-platform solutions - Broad knowledge of industry technology and directions, and specific knowledge in security and infrastructure technologies such as web servers, application servers, Intel, AIX, integration technologies, workstation technologies, database technologies, network technologies, IAM technologies, PAM Technologies, Cloud Computing, Automation, IPS/IDS, DDOS, Firewalls, Cryptography, Endpoint Security, WAF, Network, VPN, MFA, SIEM, Vulnerability Management, etc. - Experience in scripting, orchestration, and automation tools such as Python, PowerShell, Ansible, BladeLogic, etc. - The incumbent should have skills and knowledge in capacity planning, disaster recovery planning, product/service lifecycles, service management and a strong focus on customer service - Experience in performance tuning complex infrastructure solutions; knowledge of performance and monitoring tools will be an asset - Attention to detail and effective planning and organizational skills - Excellent analytical and problem-solving skills - Demonstrated initiative (self-starter) with the ability to influence others - Proven history of both technical and management skills - Good working knowledge of ITIL practices and processes - Strong leadership, communication, negotiation, and interpersonal skills with demonstrated experience working in a team environment - Strong desire to implement change and make a contribution to the organization - Proven history of making appropriate decisions and recommendations - Good knowledge of Agile, Dev Ops, and PM methodologies   What really sets you apart:   - Expert in Active directory (AD), Active Directory Federated Services (ADFS), Identity and Access Management (IAM), Privilege Access Management (PAM) technologies - Accreditation in Security such as CISSP or equivalent - Experience in Scripting / Automation - Dev Ops or Agile Experience     Be your best at Canada Life- Apply today    We are one of Canada's top 100 employers!   Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.       We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.           Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted   #indtech#LI-AK2
Job ID
2021-21805
Job Locations CA-MB-Winnipeg | CA-ON-Toronto | CA-ON-London | CA-SK-Regina | CA-BC-Vancouver | CA-AB-Calgary | CA-AB-Edmonton | CA-QC-Montreal | CA-QC-Quebec City
Posted Date 1 month ago(11/3/2021 12:25 PM)
We are Canada Life   Being a part of Canada Life means you have a voice. This is a place where your unique background, perspectives and talents are valued, and shape our future success.   You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.   Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.     Be your best at Canada Life.   We are looking for a Plan Member Guide    Given the size and scope of our organization, we have the flexibility for this position to be located in the following head office locations: Toronto, London, Winnipeg, Regina, Edmonton, Calgary, Montreal, Quebec or Vancouver.   Plan Members as Customers is about building trust through every interaction we have with our plan members and represents a shift in our organization’s mindset. Proactively identifying, understanding and delivering on the products and experiences to meet the needs of our plan members using new tools, new processes, and data. This is a new role to execute on the vision of a member focused solutions centre, leading project and business resources to execute on the Plan Member as Customer strategy.   Our team of professional Member Guides help customers save. We provide Life, Health and retirement solutions and other services to help customers realize their financial and life goals.   Using a set of innovative tools and approaches, handling both inbound conversations and making outbound calls, the plan member guide will: - Provide financial wellness guidance, Life and Health and retirement solutions during all phases of a plan member’s life and uses innovative tools to offer appropriate solutions - Obtain knowledge of the plan member’s financial objectives and deliver personalized consultations detailing solutions best suited to the retirement and health planning needs of Canada Life customers - Provide guidance, advice, professional account management, financial wellness, and financial planning to enhance a plan member’s wellbeing - Leverage training model and sales enablement supports to identify plan member needs and help navigate them to appropriate next steps - Provide education and point in time advice on financial planning and other relevant topics - Engage the customer in site & app enrollment and navigation, claims submissions and site functionality, benefits review including coverage details, top-up opportunities, savings opportunities, portable benefits and individual health products; resolve issues and identifies strategies and options to achieve goals - Identify opportunities and record engagement with each plan member using internal systems and tools - Answer and respond appropriately to operational and procedural inquiries from current retirement plan members via inbound/outbound calls in-order to identify and/or close a sales opportunity. - Participate in regular reviews, lessons learned and other retrospectives to ensure personalized approaches continue to meet plan member needs and expectations - Will keep an eye on competitive intelligence through research and continue to identify emerging needs and seek out direction from appropriate resources - Provide consistent feedback to leadership on opportunities for learning, works closely with 1st line compliance to ensure provincial requirements are adhered to - Other duties as assigned which may involve some or all the following: staff meetings, product seminars/training, meeting all federal and provincial requirements as they pertain to insurance regulations etc., in support of strategic department and firm initiatives By joining our Plan Member as Customer team, you will evolve in an environment where these values are present and you will also benefit from many advantages, such as:  - Remote training and work from home arrangements in place on an interim basis due to Covid-19. Future work environment will include some rotational in-office & work-from-home capability. - An extensive and renowned training program to provide you all the necessary tools to be successful in this position. - Career opportunity advancement - Competitive salary and bonus based on experience - $2000 education reimbursement per year - Excellent benefits and wellness spending plan of $400 - Competitive pension plan and life insurance plans - Advantageous share ownership program What you will bring  - Post-secondary degree or equivalent work experience - 2 - 5 years deep product knowledge of the Life and Health, Group Retirement Services and personalized products and services to present solutions with confidence that meet member needs - Minimum of 5 years successfully working in sales/advisor team with experience in a sales environment - Valid life insurance license (LLQP). If you do not currently have one, will be required to obtain within three months of hire. When licensed, will facilitate sale of product and service positioning - Working towards or completion of relevant certificate, diploma or designation programs such as Certified Financial Planner (CFP), Certified Employee Benefits Specialist (CEBS), Certified Health Specialist (CHS) - Positive, customer-oriented attitude - Passion for financial advice and solutions - Superior communications skills - Proven ability to sustain and flourish in an ambiguous or unchartered area; must be comfortable with uncertainty and constant change - Excellent organization, prioritization and planning skills required - Availability for shifts between 8 a.m. – 8 p.m. EST   Be your best at Canada Life- Apply today    We are one of Canada's top 100 employers!   Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.       We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.           Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted   *LI-KL1 #Ind
Job ID
2021-21799
Job Locations CA-ON-Greater Toronto Area | CA-MB-Winnipeg
Posted Date 3 days ago(11/30/2021 7:29 PM)
We are Canada Life   Being a part of Canada Life means you have a voice. This is a place where your unique background, perspectives and talents are valued, and shape our future success.   You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.   Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.     Be your best at Canada Life.   We are looking for a Regional Sales Representative   Given the size and scope of our organization, we have the flexibility for this position to be located in the following head office locations: the Greater Toronto Area and Winnipeg.    Role description    Our organization is strong, and we’re getting stronger. Join our wealth inside sales team where you’ll connect with some of the most entrepreneurial, spirited, energetic people you’ll ever meet in your life. We’re looking for top talent who aspire to be in sales, are willing to work hard and have a will to win to play a key role in driving advisor business forward. As a Regional Sales Representative, you’ll work closely with the Regional Sales Manager and sales support and operations teams to create greater consistency and accessibility to wholesale support for Advisors associated with Canada Life.   What you will do  - Deliver bottom line wealth sales growth by working in collaboration with our Regional Sales Managers (Wealth) to generate sales and meet and exceed sales targets - Prospect new leads and leverage an existing database of contacts to build and strengthen relationships with advisors by phone, virtually and a through a limited amount of face to face interaction. - Utilize Salesforce to closely track calls and log appointments, manage the sales workflow, upload new contacts and monitor progress - Lead generation of prescribed conversion rates and sales targets - Grow the region by optimizing Advisor relationships and providing follow up and marketing support to advisors - Partner with Advisors to develop an understanding of their book of business (i.e. goals, targets, expectations, needs) with existing advisors in the territory - Uncover sales and cross-selling opportunities and educate advisors on the benefits of incorporating wealth solutions into their book of business - Represent the wealth business as an expert consultant in matters related to; the wealth industry, product, regulatory and advice on private wealth solutions - Provide pre and post-sales support by developing/providing sales strategies, concepts, marketing ideas and support. - Contribute to and consider new approaches to doing business with advisors and clients   What you will bring  - Post-secondary education in a related field (i.e. Business School or College degree or diploma) - 2-5 years’ experience in the financial services/investment industry preferred - Industry specific designations such as CSC or IFIC required - Strong interpersonal/relationship-building skills and a work ethic that demonstrates you are sales and results oriented, a motivated self-starter, career focused, dynamic and involved in extracurricular activities - Excellent social skills and thrives in a team environment - Expert communicator with the ability to present, train and transfer knowledge to a variety of audiences - Great telephone etiquette with the ability to manage high call volumes - Negotiation skills; perseverance when encountering discouraging setbacks - Competency in investment product knowledge, tools and sales concepts and having an in-depth marketplace awareness and awareness of the impact of developments and trends on the organization and the industry   Perks of working with Canada Life:   Ongoing professional development: We offer an array of proprietary and industry leading programs, seminars and learning workshops to inspire greatness and improve your knowledge, training and selling/marketing skills.   Competitive compensation: We designed our compensation program to reward you for building your regions business. It includes a base salary, productivity-based bonuses and benefit options, a company-matching RPP and a share ownership plan.     Recognition and rewards: We go all out to recognize excellent performance with a multitude of programs, campaigns, promotions and development meetings to reward your success.   Proven processes, strategies and tools: We provide a wide array of resources, tools and processes for improving workflow, working with clients as well as for leading your territory.     Where can this role take you? This opportunity offers a professional career path that can lead you into numerous areas of Canada Life! External Wholesaler, Management, Marketing, Product Development, Sales Tools & Strategies… the opportunities at Canada Life are endless!     Be your best at Canada Life- Apply today    We are one of Canada's top 100 employers!   Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.       We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.           Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted     *LI-UR *LI-UR1 #Ind
Job ID
2021-21798
Job Locations CA-ON-London
Posted Date 2 weeks ago(11/22/2021 3:29 PM)
We are Canada Life   Being a part of Canada Life means you have a voice. This is a place where your unique background, perspectives and talents are valued, and shape our future success.   You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.   Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.     Be your best at Canada Life.   We are looking for a Tax Reporting Technician - 3 month term. This is an on-site position at our headoffice in London.    Reporting to David Bakkenes, Assistant Manager of IC Finance Tax Team you will be a member of the team, operating in a fast paced environment with ties to Financial, GRS and IRIS administration.  The team provides business decision support related to tax reporting and ensures effective and appropriate processes are in place.  The team also ensures that tax reporting is done on an accurate and timely basis.   You will be accountable for: - Mail distribution and forwarding inquiries received to the appropriate team member - Producing accurate tax slips and receipts - Handling duplicate tax slip requests - Performing clerical functions as assigned including filing, typing, faxing and emailing Required Competencies and Behaviours: - Self starter, team-oriented, and ability to work with limited direction - Analytical with strong attention to detail - Excellent communication skills (written and verbal) - Proficient in Microsoft Office products including Outlook, Word, Excel - Willingness to learn new technology Be your best at Canada Life- Apply today  #ind We are one of Canada's top 100 employers!   Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.       We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.           Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted    
Job ID
2021-21790
Job Locations CA-MB-Winnipeg
Posted Date 1 week ago(11/25/2021 6:49 PM)
We are Canada Life   Being a part of Canada Life means you have a voice. This is a place where your unique background, perspectives and talents are valued, and shape our future success.   You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.   Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.     Be your best at Canada Life.   We are looking for a Senior Analyst Customer Insight & Field Support    The Customer Insights - Field Support team is looking for an individual whose analytical mind and curious nature can navigate through a variety of data discovery methods to identify trends and opportunities related to our clients’ claims experience.   As a Senior Analyst, you will utilize your analytical and problem-solving skills to analyze data, look for trends and provide insights to help our customers understand their benefit plan experience.  With a focus on continuous improvement, you will refine existing reporting and analyses and look to explore new avenues to support customers in managing their benefit plan impact and costs.   Accountabilities:   Exploration of Client Claims Experience - Perform data discovery across various data sources in order to address client inquiries on a regular and ad hoc basis. - Support of GroupNet for Plan Administration through resolution of customer inquiries. - Address inquiries from customers and the field for Group Benefit business   Strategic Analytical Development - Through data and analytics, improve existing reporting processes and explore new avenues to further support customer education and decision making in order to enhance the value provided by Canada Life. - Identify areas of opportunity to reduce low-value added activities and craft reporting solutions in response. - Refine existing customer experience reporting processes to transform data into insights using best practices in storytelling and data visualization. - Keep abreast of emerging trends in business analytics, focused on the use of visualization to improve consumption of insights. - Develop and maintain an in-depth understanding of Canadian Group Benefits claims trends, changes in regulatory regime and economic conditions.   Leadership - Help foster a data-driven customer centric environment   Qualifications and Competencies - Strong analytical and problem-solving skills with a math aptitude. - Strong technical skills, specifically knowledge and experience with R and SQL - Knowledge of Group Customer Data as well as an understanding of Health, Drug and Disability benefits and trends would be considered an asset. - Well-developed organizational and time management skills with the ability to handle multiple tasks with changing priorities. - Strong oral and written communication skills with the ability to tell a story with data/numbers. - Post-Secondary education with a focus in Math/Statistics/Economics/Computer Science or Business. - Successful candidates will be required to participate in the Federal Government Enhanced Screening Process.   Be your best at Canada Life- Apply today    We are one of Canada's top 100 employers!   Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.       We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.           Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted  
Job ID
2021-21785
Job Locations CA-QC-Montreal | CA-MB-Winnipeg | CA-ON-Toronto | CA-ON-London | CA-SK-Regina
Posted Date 5 days ago(11/29/2021 4:04 PM)
We are Canada Life   Being a part of Canada Life means you have a voice. This is a place where your unique background, perspectives and talents are valued, and shape our future success.   You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.   Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.     Be your best at Canada Life.   We are looking for a Process & Change Analyst.   Given the size and scope of our organization, we have the flexibility for this position to be located anywhere in Canada. We also have the ability for this role to be 100% remote.   Role description    The Process and Change Analyst will be a key representative in Strategic Implementation (SI) in delivering process initiatives for Plan Sponsor Services focused on the Customer Content Creation project.  The analyst will support the SI leader by providing input in decision making and leading by example.    To identify opportunities in our business processes and implement solutions to achieve operational excellence and quality of the service experience across Plan Sponsor Services and in parallel managing the people side of change. Detailed focus is on process development, requirements documentation, use case completion, testing, and implementation support.   What you will do  - Conduct research to evaluate and define business problems and identify root cause. Translate business needs into business process solutions; - Conduct cost benefit analysis to size and/or validate problem statements and solutions and establish key performance indicators; - Analyze impact of proposed solution across the business, develop process diagrams, and procedural documents and present to stakeholders; - Collaborate with business partners to gather business requirements and system design functionality that meets business objectives; - Engage business partners throughout the initiative and provide input on business impacts to processes, training and communication; - Develop and execute test plans for user acceptance testing; - Facilitate implementation of new processes through training sessions, demos, and the development of appropriate documentation; - Communicate process impacts to stakeholders to ensure they understand process outcomes; - Develop post-implementation verification plans and monitor to ensure the change is adopted and the benefits are realized; - Perform ad-hoc process audits, document findings and coordinate implementation and managing change; - Manage the people side of change to achieve a desired state of operational excellence (through communication, coaching, transition and training, and resistance management).   What you will bring  - Three years in a business analyst or process related role coupled with 3 years of experience in Group Customer; - Certified in business analysis or 5 years of relevant experience; - Experience in group insurance is an asset; - Ability to work independently and under pressure and adhere to deadlines; - Highly self-motivated with keen attention to detail; - Powerful and effective communicator, both verbal and written with internal and external clients; - Ability to create and deliver powerful presentations; - Experience in business process modeling; - Experience working in a team-oriented, collaborative environment; - Strong analytical, troubleshooting, problem-solving and follow-through abilities; - Ability to break down complex situations, identify and resolve root causes; - Strong people skills to help others navigate through change; engage and motivate employees; - Self-learner who can embrace and pick up new technologies; - Proven working knowledge of Microsoft Office, process modelling and project management tools, eg: Outlook, Word, Excel, PowerPoint, Visio, SharePoint, Adonis, JIRA, Confluence   Be your best at Canada Life- Apply today    We are one of Canada's top 100 employers!   Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.       We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.           Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted  
Job ID
2021-21765
Job Locations CA-MB-Winnipeg | CA-ON-Toronto | CA-ON-London
Posted Date 2 weeks ago(11/22/2021 12:38 PM)
We are Canada Life   Being a part of Canada Life means you have a voice. This is a place where your unique background, perspectives and talents are valued, and shape our future success.   You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.   Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.     Be your best at Canada Life.   We are looking for a Telephony(Teams) Support Specialist   Given the size and scope of our organization, we have the flexibility for this position to be located in the following head office locations: Toronto, London, Winnipeg.    Role description    The Telephony (Microsoft Teams) Support Specialist provide technical support to our end-users and perform day-to-day operations related to administrating Microsoft Teams and other legacy telephony systems.   Voice Services is responsible for providing operations and technical support services to meet the service requirements of the business for Canada Life. Voice Services ensures the telephony and meeting room, infrastructure and applications are available and operating to specified/planned levels of performance and support.  That includes problem assistance and resolution through the Service Desk and Second Level Technical Support; operation and management of telephony, and meeting room infrastructure; technical support; service delivery and coordination; and, ongoing, technology training to our business partners.   What you will do    Telephony Technical Support: - Provides 7x24x365 Telephony incident support on a rotational basis to ensure availability of all telephony systems. For more complex problems a Telephony Infrastructure Specialist will be engaged for assistance when required. - Performs telephony installs, adds, moves, and changes, ensuring these are handled efficiently and effectively in accordance with departmental Service Level goals - Consults with I.S. Financial Management (ISFM) and Regional Office Administrators to ensure accurate cost centres are defined for charges - Reviews invoices to ensure accuracy and that they are aligned to appropriate regional offices - Responds to, and resolves incidents and problems; researches and documents problems, along with recommended/implemented solutions – this involves monitoring Voice Services queues then either doing/recommending appropriate repairs - Adheres to IS Change Management processes - Participates in CAB meetings to assess risks on change or new infrastructure implementation. - Communicates / escalates problems to appropriate I.S./business leaders, as required - Monitors and reviews systems – taking corrective actions/escalating issues with recommendations as required - Adheres to corporate Security and Risk policies, maintains up-to-date knowledge of current policies, and pro-actively takes action to ensure policies are being followed. - Maintains system administrator level knowledge and skills to work effectively on various Telephony platforms Telephony Project Support: - Supports Telephony projects providing details on existing configurations, users, etc. to facilitate transition to replacement systems. - Consults and recommends appropriate telephony solutions for less complex environments, including size of hardware and type of software and appropriate network facilities for head office and regional offices. Work is reviewed by Team Lead, Voice Technology. - Works with LOB’s to determine business cases related to less complex telephony needs - this would involve researching costs, identifying risks and impacts, then presenting to appropriate I.S. and business leaders; Work is reviewed by Team Lead, Voice Technology. - Supports business (cost centre) leaders in budget preparations by providing detailed telephony costs based on staffing models and equipment (hardware/software) needs - Designs and implements voice applications and call-flows to meet business needs - Conducts project-based work on new technology under the guidance of Telephony Infrastructure Specialist. This could involve working as part of a project team to research and implement new telephony hardware/software solutions. What you will bring  - Education/skills acquired at post-secondary level or equivalent e.g. one year Community College certificate - One to two years, and up to, and including, four years experience in any technical role - Thorough knowledge of telephony systems - Microsoft Teams Administration (related certifications are a plus) - Powershell - Microsoft Teams Calling Plans to enable PSTN capabilities for Teams - Knowledge of networks - Knowledge of developing and documenting business cases - Demonstrated experience in dealing with a wide variety of vendorsDdemonstrated experience in supporting projects - Working knowledge of I.S. environments, and end user tools - Strong client service orientation - Some negotiation skills Be your best at Canada Life- Apply today    We are one of Canada's top 100 employers!   Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.       We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.           Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted  
Job ID
2021-21758
Job Locations CA-ON-Toronto | CA-MB-Winnipeg | CA-ON-London
Posted Date 1 month ago(11/1/2021 12:29 PM)
We are Canada Life   Being a part of Canada Life means you have a voice. This is a place where your unique background, perspectives and talents are valued, and shape our future success.   You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.   Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.     Be your best at Canada Life.   We are looking for an SAP Functional Analyst - Finance & Accounting (FICO)     Given the size and scope of our organization, we have the flexibility for this position to be located in the following head office locations: Toronto, London, Winnipeg.    Role description    Canada Life is searching for an SAP Functional Analyst to join our Canadian Technology Team. We offer a high energy, professional yet casual work environment with the opportunity to make a difference every day. It's an environment where everyone’s contribution is rewarded and valued. We take pride in our ability to have fun and celebrate our successes together. In return, we are looking for individuals that can thrive in our environment, using technology to turn problems into opportunities to grow. If we are describing you, then consider being a part of the Canada Life Team!   Opportunity: The SAP Finance and Controlling (FICO) Lead will be responsible for applying business and technical expertise to design, implement and support new business capabilities into SAP systems and recommend SAP and Accounting best practices.   Responsibilities: - The candidate will be responsible for configuring and delivering SAP FICO solution for multiple enhancements in the consulting environment. - Facilitate design workshops with business stakeholders. - Produce functional and technical designs/specifications for developers and/or end users. - Configure FICO per functional designs - Ensures configurations meet business requirements and enterprise-level policy guidance (e.g. architecture, security, risk) and ensures the translation of those processes, needs and requirements into related artifacts and documentation - Provide support to end users for issue resolution, user acceptance testing, and training.   Qualifications: - University or College education in Computer Science, Computer Engineering, Management Information Systems, Commerce, Business Administration or a related field, or equivalent combination of education and experience. At least 8 years of experience in the Information technology profession focused on ERP design and management. - At least 6 years of SAP FICO related modules with SAP configuration and implementation experience. - Extensive experience in: - Large project scoping, estimating, and work management - Complex analysis and troubleshooting - Developing effective working relationships with the business, consultants, and IS - Exceptional verbal and written communication skills to maintain and enhance collaboration across business and technology teams . - Ability to multi-task and manage time and resources efficiently and effectively. - Ability to work independently.   Preferred Qualifications: - Certification in SAP FICO module is preferred. - Experience with S4/HANA   Be your best at Canada Life- Apply today    We are one of Canada's top 100 employers!   Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.       We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.           Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted  
Job ID
2021-21756
Job Locations CA-ON-London
Posted Date 1 month ago(10/25/2021 9:20 AM)
We are Canada Life   Being a part of Canada Life means you have a voice. This is a place where your unique background, perspectives and talents are valued, and shape our future success.   You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.   Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.     Be your best at Canada Life.   We are looking for an Assistant Manager, Accounting to join the company on an 18-month temporary contract.   Reporting to the Manager, Accounting, the Assistant Manager Accounting will be a member of a team that operates in a fast-paced environment with ties to both financial reporting and Individual Customer operations. This role is key in supporting the team’s accounting and reporting processes as well as special projects and initiatives where accounting knowledge will be critical. Aspects of this role will require the Assistant Manager Accounting to work both closely and collaboratively with team members and business partners across the organization and independently.      Accountabilities:   - Timely and accurate review and completion of various accounting activities including daily, monthly, quarterly and year-end reporting - Participating in special projects and initiatives to provide insight into accounting procedures and standards including IFRS17 (International Financial Reporting Standard 17) implementation - Investigating outstanding accounting, ensuring appropriate resolution on a timely basis - Researching and resolving accounting issues - Identify and analyze varying approaches to address changes and/or obstacles and determine practical solutions - Continuous improvement of processes and procedures - Liaising with internal and external auditors to fulfill informational and procedural requests - Adherence to internal and external policies and regulations including Internal Controls Over Financial Reporting (ICOFR)  Qualifications and Competencies:   - Knowledge and experience in accounting, with a post-secondary accounting program - CPA designation highly preferred - Strong analytical skills - Ability to build and manage business relationships with internal partners - Excellent time management skills and ability to manage multiple deadlines - Excellent verbal and written communication skills - Self-starter, team-oriented, and able to work with limited direction - Professional and approachable with an emphasis on collaborative working relationships - Strong knowledge of Excel - Experience with accounting systems - Knowledge of the Individual Customer product shelf would be an asset   Be your best at Canada Life- Apply today    We are one of Canada's top 100 employers!   Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.       We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.           Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted   #Ind
Job ID
2021-21745
Job Locations CA-ON-London | CA-ON-Toronto | CA-MB-Winnipeg | CA-SK-Regina | CA-QC-Montreal | CA
Posted Date 5 days ago(11/29/2021 4:03 PM)
We are Canada Life   Being a part of Canada Life means you have a voice. This is a place where your unique background, perspectives and talents are valued, and shape our future success.   You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.   Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.     Be your best at Canada Life.   We are looking for a Process & Change Analyst.      Given the size and scope of our organization, we have the flexibility for this position to be located anywhere in Canada. We also have the ability for this role to be 100% remote.   Role description    The process and change analyst will be a key representative in Process Excellence in delivering process initiatives for Plan Sponsor Services.  The analyst will support the Process Excellence leader by providing input in decision making, and leading by example.    To identify opportunities in our business processes and implement solutions to achieve operational excellence and quality of the service experience across Plan Sponsor Services and in parallel managing the people side of change.   What you will do  - Conduct research to evaluate and define business problems and identify root cause. Translate business needs into business process solutions; - Conduct cost benefit analysis to size and/or validate problem statements and solutions and establish key performance indicators; - Analyze impact of proposed solution across the business, develop process diagrams, and procedural documents and present to stakeholders; - Collaborate with business partners to gather business requirements and system design functionality that meets business objectives; - Engage business partners throughout the initiative and provide input on business impacts to processes, training and communication; - Develop and execute test plans for user acceptance testing; - Facilitate implementation of new processes through training sessions, demos, and the development of appropriate documentation; - Communicate process impacts to stakeholders to ensure they understand process outcomes; - Develop post-implementation verification plans and monitor to ensure the change is adopted and the benefits are realized; - Perform ad-hoc process audits, document findings and coordinate implementation and managing change; - Manage the people side of change to achieve a desired state of operational excellence (through communication, coaching, transition and training, and resistance management).   What you will bring  - Three years in a business analyst or process related role coupled with 3 years of experience in Group Customer; - Certified in business analysis or 5 years of relevant experience; - Experience in group insurance is an asset; - Ability to work independently and under pressure and adhere to deadlines; - Highly self-motivated with keen attention to detail; - Powerful and effective communicator, both verbal and written with internal and external clients; - Ability to create and deliver powerful presentations; - Experience in business process modeling; - Experience working in a team-oriented, collaborative environment; - Strong analytical, troubleshooting, problem-solving and follow-through abilities; - Ability to break down complex situations, identify and resolve root causes; - Strong people skills to help others navigate through change; engage and motivate employees; - Self-learner who can embrace and pick up new technologies; - Proven working knowledge of Microsoft Office, process modelling and project management tools, eg: Outlook, Word, Excel, PowerPoint, Visio, SharePoint, Adonis, JIRA, Confluence Be your best at Canada Life- Apply today    We are one of Canada's top 100 employers!   Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.       We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.           Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted  
Job ID
2021-21742
Job Locations CA-ON-Toronto | CA-SK-Regina | CA-ON-London | CA-MB-Winnipeg | CA-QC-Montreal | CA
Posted Date 5 days ago(11/29/2021 4:02 PM)
We are Canada Life   Being a part of Canada Life means you have a voice. This is a place where your unique background, perspectives and talents are valued, and shape our future success.   You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.   Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.     Be your best at Canada Life.   We are looking for a Process & Change Analyst.    Given the size and scope of our organization, we have the flexibility for this position to be located anywhere in Canada. We also have the ability for this role to be 100% remote.     Role description    The process and change analyst will be a key representative in Process Excellence in delivering process initiatives for Plan Sponsor Services.  The analyst will support the Process Excellence leader by providing input in decision making, and leading by example.    To identify opportunities in our business processes and implement solutions to achieve operational excellence and quality of the service experience across Plan Sponsor Services and in parallel managing the people side of change.   What you will do  - Conduct research to evaluate and define business problems and identify root cause. Translate business needs into business process solutions; - Conduct cost benefit analysis to size and/or validate problem statements and solutions and establish key performance indicators; - Analyze impact of proposed solution across the business, develop process diagrams, and procedural documents and present to stakeholders; - Collaborate with business partners to gather business requirements and system design functionality that meets business objectives; - Engage business partners throughout the initiative and provide input on business impacts to processes, training and communication; - Develop and execute test plans for user acceptance testing; - Facilitate implementation of new processes through training sessions, demos, and the development of appropriate documentation; - Communicate process impacts to stakeholders to ensure they understand process outcomes; - Develop post-implementation verification plans and monitor to ensure the change is adopted and the benefits are realized; - Perform ad-hoc process audits, document findings and coordinate implementation and managing change; - Manage the people side of change to achieve a desired state of operational excellence (through communication, coaching, transition and training, and resistance management).   What you will bring  - Three years in a business analyst or process related role coupled with 3 years of experience in Group Customer; - Certified in business analysis or 5 years of relevant experience; - Experience in group insurance is an asset; - Ability to work independently and under pressure and adhere to deadlines; - Highly self-motivated with keen attention to detail; - Powerful and effective communicator, both verbal and written with internal and external clients; - Ability to create and deliver powerful presentations; - Experience in business process modeling; - Experience working in a team-oriented, collaborative environment; - Strong analytical, troubleshooting, problem-solving and follow-through abilities; - Ability to break down complex situations, identify and resolve root causes; - Strong people skills to help others navigate through change; engage and motivate employees; - Self-learner who can embrace and pick up new technologies; - Proven working knowledge of Microsoft Office, process modelling and project management tools, eg: Outlook, Word, Excel, PowerPoint, Visio, SharePoint, Adonis, JIRA, Confluence     Be your best at Canada Life- Apply today    We are one of Canada's top 100 employers!   Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.       We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.           Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted  
Job ID
2021-21741
Job Locations CA-ON-Toronto | CA-MB-Winnipeg | CA-ON-London
Posted Date 1 month ago(11/2/2021 2:26 PM)
We are Canada Life   Being a part of Canada Life means you have a voice. This is a place where your unique background, perspectives and talents are valued, and shape our future success.   You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.   Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.     Be your best at Canada Life.   We are looking for a Software Development Consultant   Given the size and scope of our organization, we have the flexibility for this position to be located in the following head office locations: Toronto, London, Winnipeg.    Role description    Are you a senior software developer with strong Leadership and Communication skills looking for a challenging and rewarding opportunity? Global Corporate Technology is looking for a Software Development Consultant to join our team.   The Software Development Consultant is responsible for leading the development of software products and integrated solutions, acting as a high-level decision maker, and oversees and determines aspects of the lifecycle from design choices to technical best practices in collaboration with Architecture.   This role provides thought leadership by acting as a technical development lead for a large program or portfolio. This role applies their advanced, specialized knowledge to work on strategic, complex, ambiguous programs that are typically long term with substantial business impact and involves overseeing technical leadership across multiple initiatives. This role leads the work to implement solutions that may require the modification of systems and products, sometimes requiring significant departures from traditional approaches to develop solutions. Further, as a senior member of the team, the individual will champion and contribute to the development of standards, tools, processes and best practices.     What you will do: - Champions the overall development effort for the Portfolio/program product lifecycle(s) - Takes technical responsibility over assigned software products and code bases - Coordinates holistic development solutions that can be used and/or re-used across development teams and projects - Ensures designs and specifications are in alignment with performance requirements and standards - Supports the technical troubleshooting and incident management to resolve complex problems - Champions and leads test-driven approaches across teams. - Oversees the management of resourcing over a large body of work crossing multiple projects or initiatives - Takes an active role in release and environment management - Assists with testing strategies and transition to production   What you will bring: - A University or College education in Computer Science, Computer Engineering or a related field or equivalent combination of education and experience - 10+ years of relevant work experience as a Developer - 5 years of experience leading large, global development teams responsible for building and delivering complex solutions - SAP HANA, ETL, .NET skills and experience - Strong communication skills with an ability to motivate - Customer focus and strong relationship management skills - Ability to quickly adapt to changing priorities and working within ambiguous situations - Effective time management, prioritization, and decision-making skills   Be your best at Canada Life- Apply today    We are one of Canada's top 100 employers!   Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.       We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.           Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted  
Job ID
2021-21736
Job Locations CA-ON-Toronto | CA-ON-London | CA-MB-Winnipeg
Posted Date 1 month ago(11/4/2021 2:10 PM)
We are Canada Life   Being a part of Canada Life means you have a voice. This is a place where your unique background, perspectives and talents are valued, and shape our future success.   You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.   Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.     Be your best at Canada Life.   We are looking for a Sr. Business Consultant   Role description    This role leads consulting and implementation services to our clients within the corporate functions portfolio (HR, Finance, Corporate Properties, Translations, etc.). You will act as a trusted advisor supporting business as they evolve their technical footprint on their transformational journey to cloud and SaaS models.    KEY RESPONSIBILITIES:   Consulting & Advisory (35%) - Acts as a trusted advisor to internal clients by proactively building relationships with the business, colleagues and external stakeholders to understand business as-is state and roadmap. - Works in partnership with preferred vendors to understand product roadmaps and recommend new solutions and ideas to enhance business model. - Uses industry consulting methodologies to understand business requests/expected outcomes to translate and document them into requirements, prototypes and/or technical solutions. - Evaluates current business problems and provides advice on the applicability and usability of alternative technology products or solutions. - Leads conversations in ambiguous situations and influences discussions to guide clients to made decisions/ come to resolution on outstanding items/ issues. - Leads meetings to communicate technical landscape and complexities to all relevant stakeholders. - Works with businesses to identify prioritization conflicts and proposes alternative solutions or options. - Provide inputs in promoting and implementing best-practice solutions for business processes and product capabilities (CAFM, Translations, SAP HCM, SAP Financials and/or SuccessFactors). - Is actively plugged into external product communities, user groups, etc. and conducts research to develop knowledge and bring forward best practices and research ways to maximize business value for technical solutions. Technical Collaboration & Execution: (40%) - Provides end to end technical direction and execution (analysis, design, development, configuration, testing, deployment) across various SAP on premise and cloud applications such as (SAP ECC, SuccessFactors, FieldGlass, etc.) for large-scale projects within the corporate functions portfolio. - Leads the overall analysis, scoping, estimating and planning for large / complex initiatives with the PMO. - Rationalizes and documents technology requirements that would match with proposed products/ services to address stakeholder needs. - Understands the as-is situation and goals of the client and contributes to roadmap design (processes, applications, systems, new functionality, migration and conversion) as well as the appropriate operating concept based on SAP’s offerings to enhance efficiencies and the employee experience. - Works in partnership with internal colleagues and our external technical partners to investigate and research problems and provides solutions. - Fulfills operational or enhancement work requests as needed. - Works on multiple projects and meets deliverables through goal setting, time management, planning and leveraging practices and process to manage and simplify work. - Is comfortable working with ambiguity. Transformation & Continuous Improvement (25%) - Acts as a change agent by actively promoting the review and implementation of new department technologies, methods, practices and tools to evolve corporate technology’s product and service offerings. - Proactively seeks out and recommends process, automation and system opportunities to reduce manual effort/time and decrease implementation time. - Fosters a collegial atmosphere by sharing knowledge and experience with members of the team to upskill and guide them on better ways of doing things. - Pro-actively acquires new knowledge through online learning/training, knowledge transfers, research and/or external use community to apply innovative thinking to solve problems. - Applies a high level of detail to work and consistently looks for ways to improve the quality of a product. WORK EXPERIENCE:   - Minimum of 5 years of relevant experience as Functional IT Consultant within HR, Corporate Operations or Finance. - Minimum of 5 years providing consulting on large scale ERP technical/ SaaS implementations (e.g. CAFM,VMS,  HCM, etc.). - Minimum 3 years experience as a senior functional analyst with SuccessFactors - analyzing, configuring, testing and documenting requirements. - Demonstrated experience working within SDLC/Agile:  analysis, design, configuration, prototyping, testing deployment with cloud and on-premises applications. - Previous experience working in a vendor managed services model. - Experience working with demanding business areas, managing relationships and setting expectations. - Demonstrated ability to multi-task, juggling multiple priorities in a professional manner. - Ability to lead and collaborate remotely. - Experience with SAP activate methodology. EDUCATION AND QUALIFICATIONS / SKILLS AND COMPETENCIES:   - Must have a positive, optimistic attitude- solution oriented focused on improvement. - Is a change agent, embraces and promotes change- is excited about adapting new tools and processes and assists with deployment. - Is passionate about technology, the user experience and the business, loves to learn and pass on learning to other and champions new ideas. - University degree or certification in computer science. - General knowledge of HR or Finance business processes/practices. - Demonstrated high level of personal ownership, collaborative team- work, holistic value-centric perspective, work adaptability and innovation. - Ability to work under pressure, working on multiple projects simultaneously and juggling priorities. - Knowledge of SAP Data Services, Data Integration and Data Quality - Must be open to travel - Ability to understand and debug ABAP codes would be an asset. Be your best at Canada Life- Apply today    We are one of Canada's top 100 employers!   Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.       We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.           Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted   #indtech
Job ID
2021-21727