Current Career Opportunities

The following are our current career opportunities.

 

Click on the job title for details of the role. If you are interested in the role and you meet the qualifications, we invite you to apply for the opportunity from the page that opens.

 

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Job Locations CA-ON-London
Posted Date 2 weeks ago(11/15/2022 2:12 PM)
Group Retirement Services (GRS) Administration provides administration services for a variety of group products, including RRSP, RPP, DPSP, TFSA, Investment Only and various non-registered plan types.  In this role you’ll contribute to the effective record-keeping and reporting for GRS customers.  You must become proficient with the Group Pension Administration System (GPAS) and GRS processes.   What you will do  - Handling plan and member maintenance on GPAS, including data updates, financial transactions and reporting - Handling various inquiries, telephone calls etc. from multiple audiences - The daily management of a block of business - Fostering relationships with plan administrators, brokers, advisors and plan members - Handling sensitive and complex issues in a timely and accurate manner Based on your assignment within GRS you will be specifically accountable for one or more of the following: - End to end handling of death and marriage breakdown transactions (includes requirement gathering, communications, handling unusual situations and ultimately making payments to/on behalf of plan members) - Standard and customized client reporting, including the completion of Annual Information Returns and responding to inquiries from external auditors - End to end daily administration (including contribution processing, investment fund changes, payment of member benefits, basic reporting and supporting advisors and plan administrators) What you will bring  - Customer service focused with a positive can do attitude - Strong communication skills - both written and verbal - Organized and able to work in a dynamic and changing environment - Strong interpersonal skills with the ability to work independently and as part of a larger team - Self-motivated with an ability to effectively multi-task and meet tight deadlines - Ability and desire to produce quality work - Fluency in Microsoft Office tools including Word and Outlook, proficient in Excel - Knowledge of investment/retirement arrangements and/or GRS business processes an asset - Knowledge of rules and regulations as they relate to GRS products an asset - Bilingual French/English an asset   Be your best at Canada Life- Apply today!   Being a part of Canada Life means you have a voice. This is a place where your unique background, perspectives and talents are valued, and shape our future success.   You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.   Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.    We are one of Canada's top 100 employers!   Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.       We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.       Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted  
Job ID
2022-24266
Job Locations CA-ON-Toronto
Posted Date 2 weeks ago(11/15/2022 11:10 AM)
We are currently seeking Actuarial Analysts to join our Actuarial Resource Pool (ARP) in 2022. The purpose of the ARP is to allow aspiring Actuaries to gain a wide variety of exposure to different areas in the company through rotations while they progress toward their Fellowship in the Society of Actuaries and Canadian Institute of Actuaries. As an Actuarial Analyst, you are a key member of a highly respected and professional Actuarial team and will have an opportunity to work in the following main areas: - Reinsurance Pricing - Reinsurance Valuation and Financial Management - Enterprise Risk Management - Risk Analysis - Capital Management - Other Corporate areas We offer a friendly, supportive work environment, one that rewards initiative and commitment. As an insurance and financial services leader, we know the requirements for obtaining your Fellowship designation with the Society of Actuaries as well as the Canadian Institute of Actuaries are unique and challenging. We provide an environment that promotes a balance between work, education and a personal life throughout the qualification process.   What you will bring  - University degree (preferably with a major in Actuarial Science, Mathematics, Statistics or Finance) - Strong academic achievements - Demonstrated commitment to passing Society of Actuaries exams - Up to two years work experience in an actuarial role - Innovative problem-solver - Excellent communication, interpersonal and leadership skills - Well organized, delivering accurate work with an attention to detail, in a timely manner - Team player who is also comfortable working independently - Strong MS Excel, Word, Access and VBA skills - Working knowledge of GGY AXIS and SQL server is an asset Benefits: - Opportunities to do challenging work in a dynamic, collaborative and fast-growing team - Leaders who support your development through coaching and managing opportunities - A competitive and comprehensive rewards program including bonuses and flexible benefits - Support in order to work towards becoming a fully qualified actuary, including study days, study material and the cover of exam fees - The opportunity to participate in a variety of teambuilding activities, conferences, and professional development activities that help to strengthen your skills and knowledge and build strong relationships among actuarial staff - Access to various sports leagues such as hockey and indoor soccer, an on-site fitness centre and cafeteria  Our people are the face of our organization, and we encourage and support the community-minded volunteer efforts of our staff and financial security advisors. By combining our financial strength and the volunteer spirit of our staff with a firm commitment to the communities where we live and work, we are all building stronger communities together.   Be your best at Canada Life- Apply today!   Being a part of Canada Life means you have a voice. This is a place where your unique background, perspectives and talents are valued, and shape our future success.   You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.   Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.         We are one of Canada's top 100 employers!   Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.       We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.           Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted  
Job ID
2022-24007
Job Locations CA-QC-Montreal
Posted Date 2 weeks ago(11/15/2022 8:52 AM)
Provide excellence in sales support through the execution of sales business plans, activity management, sales reporting, data mining, meeting preparation, and event coordination. Coordinate with Business Service Associate to provide a seamless service experience to advisors firms and their operations team members.   What you will do  - Understand advisor segmentation and support Business Associate in establishing strong relationships with aligned advisors/firms - Partner with Business Associate in the execution of their business plans - Work with Business Development Associate on the onboarding logistics for new advisors - Provide behind the scenes support to resolve contracting issues, technology access requests, etc. - Partner with Business Service Associate on execution of regional priorities - Work with other team members to ensure consistency, implementation of best-practices, development of role, and an excellent sales support experience - Communicate with key HO partners such as field relations, field operations, field payroll, etc. - Share ideas in the spirit of continuous improvement and provide input on key initiatives What you will bring  - Able to work with a high degree of self direction and motivation - Capable of handling high volume of inquiries, prioritizing and self-managing key requests - In possession of strong written, verbal, and virtual communication skills and is inclined to both understand challenges and influence solutions - Displays strong acumen in the area of investigation and identification of business growth opportunities - Showcases in-depth business and product knowledge - Can positively impact and influence - Able to adopt a progressive, creative, and critical approach - Has an aptitude for new ways of working - Skilled at building strong, collaborative relationships with multiple business partners across the region and country - Can strategically connect with the appropriate business partners to achieve business results - Able to adapt in an everchanging business environment  Be your best at Canada Life- Apply today!   Being a part of Canada Life means you have a voice. This is a place where your unique background, perspectives and talents are valued, and shape our future success.   You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.   Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.    We are one of Canada's top 100 employers!   Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.       We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.       Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted  
Job ID
2022-24280
Job Locations CA-MB-Winnipeg
Posted Date 2 weeks ago(11/14/2022 12:55 PM)
The Client Benefit Specialist (CBS) is given full responsibility for providing support and benefits administration services to our clients. The CBS will be accountable for the overall long-term satisfaction for the customer. The role will maintain accountability for the implementation and outsourcing administration, business requirements and testing of system enhancements, developing and reengineering of business processes and acting as a subject matter expert for outsourced administration and our supported systems.   What you will do  - Act as a liaison between outsourced clients and the organization which includes: - Lead a Benefits Administration Team - Coordinate annual flexible plan re-enrolment activities - Act as a client plan administrator - Provide business and technical support to the client - Establish administrative processes and procedures with outsourced clients and non-outsourced clients - Deal directly with the Group Customer Office, the client’s management and IS groups, and their group insurance consultant - Provide superior customer service support to outsourced clients with respect to day-to-day administration of their employee benefit plans - Participate in new client implementations and business process improvements, including analysis and setup of the client’s benefit plan - Gather client requirements for payroll, HRIS electronic feeds, and reporting needs - Collaborate with Canada Life IS team and investigate technical issues related to GroupNet Flex system - Train resources required for start-up of new clients and for annual re-enrolments - Train clients and provide ongoing support on use of GroupNet Flex system - Provide second level support to the Benefits Administration Solutions and GroupNet Flex call centre - Business travel may be required from time to time   What you will bring  - Knowledge of Group Life and health products and processes is required - Excellent customer service - Analytical thinking - Business related post-secondary education or an equivalent combination of education and experience - Proficient with MS Office ( Excel, Access, Word, PPT, Outlook, and Teams) - Bilingual French and English (both written and oral) is an asset - Excellent critical thinking and problem-solving abilities - Superior interpersonal skills demonstrated through excellent communication skills and building and maintaining efficient and effective relationships - Attention to detail with strong time management and organizational skills - Ability to multi-task and prioritize tasks with competing deadlines - Basic knowledge of accounting and aptitude for mathematics is an asset   Be your best at Canada Life- Apply today!   Being a part of Canada Life means you have a voice. This is a place whereyour unique background, perspectives and talents are valued, and shape our future success.   You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.   Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.    We are one of Canada's top 100 employers!   Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.       We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.       Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted  
Job ID
2022-24151
Job Locations CA-ON-London
Posted Date 2 weeks ago(11/14/2022 12:43 PM)
We are looking for a Disability Benefits Administrator who is primarily responsible for calculating and issuing short and long-term disability benefit payments. This includes interpreting contractual provisions to determine benefit entitlement including offsets and tax requirement utilizing the payment and management systems.  Handling of all calculation related inquiries and managing the Maintenance long term disability claims in accordance with contractual and corporate policy.   What you will do  - For new claims, complete the financial information including the initial benefit calculation, the DLR and waiver reserve set up. - At the direction of the Case Manager and in accordance with contractual provisions, calculate and issue short and long-term disability benefit payments. - Perform simple and complex STD and LTD benefit calculations including inflation protection, cost of living increases, rehabilitation and partial period calculations in accordance with contractual provisions. - Perform Under/overpayment calculations; follow up for repayment; processing BEN refunds and adjustments - Explain benefit calculations and payments, including tax issues to customers over the phone or in writing. - CPP follow up’s  - For maintenance of long-term disability claims, request and assess medical updates, verify other income calculations and follow ups as required.  - Other administrative and financial duties in support of claims teams as required - Handling data verification and exception reports to resolve system discrepancies.  What you will bring  - Post-secondary education with a strong financial background or equivalent related experience; - Excellent mathematical and analytical skills; - Demonstrated organizational and time management skills; - Excellent oral and written communication skills; - Team player with demonstrated customer service skills; - Proficient in using Microsoft (Outlook, Word, Excel) and possess the aptitude for learning additional industry-related software; - Critical thinking and problem solving abilities; - Ability to remain flexible, work as part of a team as well as independently. Be your best at Canada Life- Apply today!   Being a part of Canada Life means you have a voice. This is a place whereyour unique background, perspectives and talents are valued, and shape our future success.   You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.   Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.    We are one of Canada's top 100 employers!   Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.       We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.     Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted  
Job ID
2022-24209
Job Locations CA-ON-Toronto | CA-ON-London | CA-MB-Winnipeg | CA-AB-Calgary | CA-BC-Greater Vancouver | CA-SK-Regina | CA-NS-Halifax
Posted Date 3 weeks ago(11/8/2022 4:01 PM)
Reporting to the Manager Project Delivery within the Group Customer Technology, Group Life & Health Account, the Senior Project Manager is responsible for leading large and high risk/complex projects, working with business unit and technology leaders, cross functional teams, project team members and external parties to ensure projects are well-defined, planned and delivered.   In this role you will apply your advanced knowledge and experience managing multiple large and complex projects and teams to implement solutions to complex problems or to capitalize on opportunities.   What you will do  - Develop, contribute towards and adopt standards, tools, processes and best practices. - Provides coaching and mentorship on Project Management and project delivery methodologies and practices to less experienced Project Managers. - Responsible for product delivery and client/stakeholder satisfaction and relationship management Discover/Scoping - Working with the portfolio team, utilizes intake and formalized discovery processes to perform high level analysis and work with business partners and the architecture team to define the problem/opportunity, expected business benefits, t-shirt size estimate and prepare an initiative brief. - Working with the architectural team and business partners, gather enough high level requirements to develop a high level system impact assessment, scoped solution and business case. Planning - Partner with senior, multiple and/or executive stakeholders to conduct planning and to develop the project charter, goals, objectives and delivery methodology. - Develop integrated project plans demonstrating strong financial and project acumen (including cost estimates, budget, resourcing requirements), applying appropriate estimation models, and refine and manage performance against them, customizing project planning methods to suit the project - Perform risk planning and analysis (qualitative & quantitative), including risk identification and risk response planning. - Facilitate the completion of an organizational change management assessment and work with the business to prepare an organizational change management plan Execution & Operationalization - Demonstrates management of full project lifecycle for multiple initiatives or workstreams varying in complexity and stakeholders, ensuring the effective execution of large or complex projects to deliver a product or solution that satisfies stakeholder expectations and achieves project success criteria (schedule, budget, team cohesion, regulatory, etc.) - Track and monitor process, identify and manage variances and changes, and distribute information and reports on a timely and informative basis. - Execute plans using, and integrating, different delivery approaches / methods when needed - Raise, track, and resolve issues and manage conflicts or remove barriers across multiple stakeholders with minimal escalation - Execute Canada Technology processes effectively, including adherence to compliance processes and exercising sound judgment, ensuring documentation is completed - Successfully operationalize / transition project to production and maintenance - Lead post implementation reviews What you will bring  - 8+ years as a Project Manager in a Technology delivery environment - Degree in related discipline (Computer Science, Commerce, Business Administration, Management Information Systems, etc) or equivalent combination of training and experience. - Strong analytical and problem solving skills, particularly critical thinking, with a strong attention to detail. - A focus on understanding the desired business outcomes and delivering to meet those outcomes - Customer centric approach to problem solving with the ability to collaborate, resolve conflicts, and reach consensus with others. - Excellent oral, written and interpersonal communications skills, with the ability to translate complex technical subject matter in business terms for executive audiences, succinctly and professionally. - Ability to work in a virtual team environment, facilitating and contributing to work across geographies and across other functional teams - Comfortable working in a fast-paced, dynamic environment and operating under levels of uncertainty - Keen negotiation skills and the ability to facilitate discussions, prioritization and decision making across multiple business areas and multiple technology teams to achieve project objectives. - Ability to adapt to changing priorities. - Ability to influence and negotiate win-win outcomes among cross-functional teams. - Ability to grasp concepts quickly and to work independently with minimal direction. - Strong organizational skills with the ability to manage multiple competing projects and priorities under time pressure without compromising quality.   Be your best at Canada Life- Apply today!   Being a part of Canada Life means you have a voice. This is a place whereyour unique background, perspectives and talents are valued, and shape our future success.   You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.   Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.     We are one of Canada's top 100 employers!   Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.       We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.       Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted  
Job ID
2022-24255
Job Locations CA-QC-Montreal
Posted Date 3 weeks ago(11/8/2022 12:49 PM)
We are Canada Life   Being a part of Canada Life means you have a voice. This is a place whereyour unique background, perspectives and talents are valued, and shape our future success.   You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.   Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.     Be your best at Canada Life.   We are looking for a Bilingual Administrator, Group Retirement Services (English & French).   Role Description   Group Retirement Services (GRS) Administration provides administration services for a variety of group products, including RRSP, RPP, DPSP, TFSA, Investment Only and various non-registered plan types.  In this role you’ll contribute to the effective record-keeping and reporting for GRS customers.  You must become proficient with the Group Pension Administration System (GPAS) and GRS processes.   Accountabilities: - Handling plan and member maintenance on GPAS, including data updates, financial transactions and reporting - Handling various inquiries, telephone calls etc. from multiple audiences - The daily management of a block of business - Fostering relationships with plan administrators, brokers, advisors and plan members - Handling sensitive and complex issues in a timely and accurate manner - Based on your assignment within GRS you will be specifically accountable for one or more of the following: - Standard and customized client reporting, including the completion of Annual Information Returns and responding to inquiries from external auditors - End to end daily administration (including contribution processing, investment fund changes, payment of member benefits, basic reporting and supporting advisors and plan administrators) Qualifications and Competencies: - Customer service focused with a positive can do attitude - Strong communication skills - both written and verbal - Organized and able to work in a dynamic and changing environment - Strong interpersonal skills with the ability to work independently and as part of a larger team - Self-motivated with an ability to effectively multi-task and meet tight deadlines - Ability and desire to produce quality work - Fluency in Microsoft Office tools including Word and Outlook, proficient in Excel - Knowledge of investment/retirement arrangements and/or GRS business processes an asset - Knowledge of rules and regulations as they relate to GRS products an asset - Bilingual French/English is required. Be your best at Canada Life- Apply today    We are one of Canada's top 100 employers!   Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.       We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.           Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted  
Job ID
2022-23384
Job Locations CA-ON-London
Posted Date 3 weeks ago(11/7/2022 3:32 PM)
The Funds Handling Technician is responsible for ensuring payments are received and applied to policy owner accounts accurately and efficiently   What you will do  - Cash Handling - Ensure payments are processed accurately and efficiently - Ensure funds are prepped and ready for deposit by days end - Ensure Clients (external and internal) are dealt with in a timely and appropriate manner  What you will bring  - Customer Service Skills - Basic cash handling experience - Strong mathematical skills - Knowledge of basic accounting practices are an asset - Strong numeric keyboarding skills demonstrating high levels of speed and accuracy - Strong focus on quality, accuracy and timeliness to meet daily deadlines - Demonstrated problem solving skills - Team player with the ability to work independently - Ability to thrive in a fast pace environment - Strong multi-tasking organization and prioritization skills - Ability to start work regularly at 8:00am - Flexibility to work overtime occasionally if required - Familiarity with LL mainframe, GWL mainframe, Ingenium, New Business Now (NBN) and Onbase would be an asset - Microsoft Office skills are an asset Be your best at Canada Life- Apply today!   Being a part of Canada Life means you have a voice. This is a place whereyour unique background, perspectives and talents are valued, and shape our future success.   You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.   Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.     We are one of Canada's top 100 employers!   Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.       We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.       Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted  
Job ID
2022-24249
Job Locations CA-QC-Montreal | CA-NB-Saint John | CA-MB-Winnipeg | CA-ON-Ottawa | CA-ON-Toronto | CA-ON-London
Posted Date 4 weeks ago(11/4/2022 5:54 PM)
If you want to be rewarded for individual performance and contributions, Canada Life offers you the opportunity to begin an enriching and challenging career with our claims processor team.  You will be supported and rewarded for achieving clear individual and team objectives.   The Claims Processor is responsible for reviewing and entering health and dental benefit claim forms and receipts that have been submitted by our plan members. If you want to be rewarded for individual performance and contributions, Canada Life offers you the opportunity to begin an enriching and challenging career with our team.    This role is eligible for a Bilingual Premium payment (English/French) valued at $2,000.00, in addition to salary and benefits.  Eligible hires will receive a portion of the payment thirty days after their start date.    This role is also being offered on a remote basis for Bilingual candidates who are located outside of the following office locations: Ottawa, Winnipeg, Saint John, Montreal, Toronto, London.   What you will do  - You gain satisfaction from doing your work accurately - You feel comfortable working independently - You thrive in working towards clear quality & productivity goals - You enjoy work that requires attention to detail & process - You feel comfortable working at a computer for extended periods - You are willing to learn new information on an ongoing basis - You can deal with frequent changes - You are comfortable asking for help when needed  What you will bring  - Excellent keyboarding skills - Good reading comprehension - Good French and English language skills - Basic PC computer & Microsoft Office skills - A minimum of 1 year of cumulative work experience - A high school diploma - Ability to excel within a Purpose/Vision driven environment - Successful candidates will be required to participate in the Federal Government Enhanced Screening process Be your best at Canada Life- Apply today!   We are Canada Life   Being a part of Canada Life means you have a voice. This is a place where your unique background, perspectives and talents are valued, and shape our future success.   You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.   Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.    We are one of Canada's top 100 employers!   Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.       We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.           Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted  
Job ID
2022-24254
Job Locations CA-QC-Montreal | CA-NB-Saint John | CA-MB-Winnipeg | CA-ON-Ottawa | CA-ON-Toronto | CA-ON-London
Posted Date 4 weeks ago(11/4/2022 3:37 PM)
If you want to be rewarded for individual performance and contributions, Canada Life offers you the opportunity to begin an enriching and challenging career with our Claims Examiner team.  You will be supported and rewarded for achieving clear individual and team objectives.     As a part of our Claims Examiner team, you will have the opportunity to support Canada Life's business by reviewing, investigating and assessing group health and dental benefit claims submitted by our plan members. You will make payment decisions, and work to ensure your performance targets are met.   Canada Life offers a competitive salary and bonus program that rewards your performance in achieving individual and team objectives.  As well, an employee recognition program rewards exceptional performance.   In addition to salary, annual bonus, and employee recognition programs, you are entitled to a comprehensive benefit package, with options to personalize the benefits package to meet the needs of you and your family.    This role is eligible for a Bilingual Premium payment (English/French) valued at $2,000.00, in addition to salary and benefits.  Eligible hires will receive a portion of the payment thirty days after their start date.    This role is also being offered on a remote basis for Bilingual candidates who are located outside of the following office locations: Ottawa, Winnipeg, Saint John, Montreal, Toronto, London.   What you will do  - Review, investigate and adjudicate Canadian Health and Dental claims in accordance with Group policy contracts - Conduct telephone calls to health and dental service providers for incomplete claims information - Make accurate payment decisions according to adjudication guidelines - Living our values of Customer View; Integrity; Partnership; and Communities What you will bring - Must have excellent written and verbal communication skills in both English and French - Minimum keyboarding speed of 40 wpm, must be able to handle large volumes of work with a high level of accuracy - Well developed analytical skills - Proven organizational skills - Candidate must be able to work in a team environment as well as work independently with minimal supervision - Reliable team member with good attendance - Customer Service Focused - Ability to excel within a Purpose/Vision driven environment Due to the high profile of a number of our clients, a Federal Government Enhanced Screening is a job requirement and this will involve fingerprinting and a credit check and will require your consent to fully participate in the process.   Be your best at Canada Life- Apply today!   We are Canada Life   Being a part of Canada Life means you have a voice. This is a place whereyour unique background, perspectives and talents are valued, and shape our future success.   You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.   Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.  We are one of Canada's top 100 employers!   Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.       We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.           Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted   #Ind #LI-HYBRID
Job ID
2022-24247
Job Locations CA-ON-Toronto | CA-ON-London | CA-MB-Winnipeg
Posted Date 4 weeks ago(11/2/2022 4:41 PM)
Technology redefines the way we work and deliver to meet business needs and elevate the customer experience. You’ll be part of an organization that is embracing modern technology, innovation and agile ways of working.  Our Canada Technology team is a strategic partner in our business – with an ambition to be a forward-thinking, agile technology organization delivering secure, resilient and leading solutions that support Canada Life and the well-being of millions of Canadians.   We are maturing our Network Engineering team by embedding multiple security technologies to emerge into Secure Network. Our team consists of highly motivated, innovative, and tech-savvy engineers that evaluate, design, and deploy Secure Network technologies using agile delivery methods and automation.   We are looking for a Senior Engineering Specialist – Secure Network   Given the size and scope of our organization, we have the flexibility for this position to be located anywhere in Canada.   The Senior Engineering Specialist is responsible for designing, deploying, and operationalizing new network and security technologies.  He or she will also provide technical leadership by researching and conducting proof-of-concept on emerging technologies to determine business fit and promoting a mindset of continuous service improvement by conducting service health assessments.  See below for additional information re: responsibilities:   What you will do  - Provides technical consulting on capabilities and limitations of network and security technologies - Leads validation and practicality of new technologies through rapid prototyping - Researches and evaluates technologies/products and make recommendations - Tests and evaluates network and security technologies against established criteria - Works with vendors to finalize detailed technical specifications for hardware and software - Installs hardware and/or software in test and if need to in production environments - Builds or enhances network and security technologies infrastructure components, and integrates 3rd party components, using standard tools (batch languages, programming languages, etc.) - Unit and system test all technology deliverables, and supports business acceptance testing - Implements all deliverables with the highest possible quality (that is, fewest implementation defects) - Participates in the creation of project deliverables (estimates, schedules, risk assessments, etc.) as a project team member - Makes design decision within the bounds established by project, portfolio, site and enterprise architectures - Ensures that components are engineered in accordance with the use to which they will be put (for example, backups may need to be both reliable and high performing, but restores may only need to be reliable) - Contributes to creation and maintenance of network and security technologies roadmaps - Conducts technical health assessments of the network and security technologies - Some travel maybe required What you will bring  - A degree or equivalent education in a related discipline such as Computer Science, Business Computing, Engineering, or Commerce - Minimum 7 years experience designing, integrating, and implementing end to end infrastructure, network and security solutions in a large organization - Proven skills in designing and deploying multi-platform solutions - Broad knowledge of industry technology and directions, and specific knowledge in network and security domains such as network technologies (LAN/WAN/WLAN, SDWAN, Load Balancers, DNS), IAM technologies, Cloud Computing, Automation, IPS/IDS, DDOS, Firewalls, WAF, VPN etc. - The incumbent should have skills and knowledge in capacity planning, disaster recovery planning, product/service lifecycles, service management and a strong focus on customer service - Experience in performance tuning complex infrastructure solutions; knowledge of performance and monitoring tools will be an asset - Attention to detail and effective planning and organizational skills - Excellent analytical and problem-solving skills - Demonstrated initiative (self-starter) with the ability to influence others - Proven history of both technical and non-technical “soft” skills - Good working knowledge of ITIL practices and processes - Strong leadership, communication, negotiation, and interpersonal skills with demonstrated experience working in a team environment - Strong desire to implement change and make a contribution to the organization - Proven history of making appropriate decisions and recommendations - Good knowledge of Agile, Dev Ops, and PM methodologies What really sets you apart - Expertise in network security (including but not limited to IPS/IDS, DDoS, WAF) - Accreditation in Network and/or Security such as CCIE, CCNP, CISSP or equivalent - Experience in Scripting / Automation - Dev Ops or Agile Experience Be your best at Canada Life- Apply today !   We are Canada Life   Being a part of Canada Life means you have a voice. This is a place whereyour unique background, perspectives and talents are valued, and shape our future success.   You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.   Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.     We are one of Canada's top 100 employers!   Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.       We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.           Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted   #LI-Hybrid
Job ID
2022-24235
Job Locations CA-QC-Montreal
Posted Date 1 month ago(11/1/2022 8:38 PM)
Group Retirement Services (GRS) Administration provides administration services for a variety of group products, including RRSP, RPP, DPSP, TFSA, Investment Only and various non-registered plan types.  In this role you’ll contribute to the effective record-keeping and reporting for GRS customers.  You must become proficient with the Group Pension Administration System (GPAS) and GRS processes.   Accountabilities: - Handling plan and member maintenance on GPAS, including data updates, financial transactions and reporting - Handling various inquiries, telephone calls etc. from multiple audiences - The daily management of a block of business - Fostering relationships with plan administrators, brokers, advisors and plan members - Handling sensitive and complex issues in a timely and accurate manner - Based on your assignment within GRS you will be specifically accountable for one or more of the following: - Standard and customized client reporting, including the completion of Annual Information Returns and responding to inquiries from external auditors - End to end daily administration (including contribution processing, investment fund changes, payment of member benefits, basic reporting and supporting advisors and plan administrators) Qualifications and Competencies: - Customer service focused with a positive can do attitude - Strong communication skills - both written and verbal - Organized and able to work in a dynamic and changing environment - Strong interpersonal skills with the ability to work independently and as part of a larger team - Self-motivated with an ability to effectively multi-task and meet tight deadlines - Ability and desire to produce quality work - Fluency in Microsoft Office tools including Word and Outlook, proficient in Excel - Knowledge of investment/retirement arrangements and/or GRS business processes an asset - Knowledge of rules and regulations as they relate to GRS products an asset - Bilingual French/English is required. Be your best at Canada Life- Apply today!   We are Canada Life   Being a part of Canada Life means you have a voice. This is a place where your unique background, perspectives and talents are valued, and shape our future success.   You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.   Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.    We are one of Canada's top 100 employers!   Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.       We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.           Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted  
Job ID
2022-24201
Job Locations CA-ON-Toronto | CA-QC-Montreal | CA-ON-London | CA-MB-Winnipeg | CA-SK-Regina
Posted Date 1 month ago(10/31/2022 12:01 AM)
Canada Life Assurance Company has an exciting opportunity to join our Advanced Underwriting team as a Consultant.  You’re a critical thinker with extensive experience in the high-net-worth market, and passionate about providing positive customer experiences through meaningful interactions.     Your primary goal is to drive sales by finding creative underwriting solutions while managing the risk.   What will you do? - Conduct complete individual life risk assessment and classification according to Canada Life’s risk profile on our high-net-worth business - Analyze complex financial, medical, and other non-medical evidence - Communicate and collaborate with our field partners and internal teams to provide high quality and competitive decisions for our customers - Maintain positive and effective relationships with our high-profile firms and advisors to augment our value proposition and differentiate our service offering in an effective manner - Comply with legislative and consumer regulations as they apply to risk classification, privacy and disclosure Why should you join us? - Join The Canada Life Assurance Company – the country’s first domestic life insurance company in a team of driven professionals dedicated to doing what’s right for our customers, colleagues and communities - Enjoy financial support to enroll in courses and workshops that can further develop your skillset and advance your career - Use your deep underwriting and reinsurance knowledge to help drive positive client journeys, risk evaluation and best practices What skills will help you succeed?   - Extensive experience in the high-net-worth market with substantial individual life signing authority limit - Superior technical knowledge in medical, personal and financial underwriting - Ability to analyze available facts, evidence, observations and other information to appropriately assess and classify individual life insurance risks - Solid influencing and negotiation skills - Ability to self-manage, prioritize and remain organized in an environment with tight turn-around times - Highly resourceful and able to work well independently, but also effectively collaborate with field partners and colleagues - Commitment to lifelong learning through industry related courses (FALU, RHU, FLMI or other insurance / industry related courses) Given the size and scope of our organization, we have the flexibility for this position to be fully remote within Canada.   Be your best at Canada Life- Apply today!   Being a part of Canada Life means you have a voice. This is a place where your unique background, perspectives and talents are valued, and shape our future success.   You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.   Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.     We are one of Canada's top 100 employers!   Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.       We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.           Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted   #LI-DT1 #LI-Remote #IND
Job ID
2022-24192
Job Locations CA
Posted Date 1 month ago(10/31/2022 12:01 AM)
Canada Life Assurance Company has an exciting opportunity to join our Underwriting team as a Senior Underwriter!   As a Senior Underwriter at Canada Life, you will be working with a dynamic team of underwriting professionals that are passionate about providing best in class customer experiences with a domestic insurer that’s been around for 175 years.   Why should you join us?  - Canada Life offers financial support to enroll in courses and workshops that can further develop your skillset and advance your career - Be part of a team of dedicated Underwriting Specialists that will support your underwriting career through co-signs, team meetings and mentorship - Benefit from a flexible work style that best suits you, whether it's the office, virtually or a combination of both  What will you do - Conduct complete individual life, critical illness or disability risk assessment and classification according to Canada Life’s risk profile - Analyze financial, medical, and other non-medical evidence - Communicate and collaborate with our field partners and internal teams to provide high quality and competitive decisions for our customers - Maintain positive and effective relationships with our advisors to differentiate our service offering  - Comply with legislative and consumer regulations as they apply to risk classification, privacy, and disclosure - Contribute to continuous improvement, professional development, and a positive work environment  What you will bring - Use your underwriting knowledge to help drive positive client journeys, risk evaluation and best practices - Minimum 3 years of experience as an Individual Life, Critical Illness or Disability Underwriter - Existing Life, Critical Illness or Disability signing authorities - Knowledge in medical, personal, and financial underwriting - Ability to analyze available facts, evidence, observations, and other information to appropriately assess and classify individual insurance risks - Solid influencing and negotiation skills - Ability to self-manage, prioritize, and remain organized to meet deadlines - Resourceful with the ability to work well independently, but also effectively collaborate with field partners and colleagues - Demonstrated commitment to lifelong learning through industry related education (e.g., FALU, FLMI or other insurance / industry related courses) would be a strong asset Given the size and scope of our organization, we have the flexibility for this position to be fully remote within Canada.     Be your best at Canada Life- Apply today!   Being a part of Canada Life means you have a voice. This is a place where your unique background, perspectives and talents are valued, and shape our future success.   You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.   Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.  We are one of Canada's top 100 employers!   Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.       We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.           Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted   #LI-DT1 #LI-Remote #IND
Job ID
2022-24194
Job Locations CA
Posted Date 1 month ago(10/31/2022 12:01 AM)
La compagnie d’assurance Canada-Vie vous offre une excellente opportunité de vous joindre à son équipe de tarification en tant que tarificateur principal ou consultant en tarification! En tant que tarificateur à la Canada-Vie, vous travaillerez avec une équipe de tarification dynamique et professionnelle qui est passionnée àl'idée d'offrir la meilleure expérience client de sa catégorie avec un assureur canadien qui existe depuis 175 ans.   Pourquoi venir travailler avec nous?  - La Canada Vie offre un soutien financier pour vous inscrire à des cours et à des ateliers qui peuvent développer davantage vos compétences et faire progresser votre carrière. - Vous pouvez compter sur une équipe de spécialistes en tarification dévouée qui soutiendra votre développement de carrière en tarification par le biais de cosignatures, de réunions d'équipe et de mentorat. - Bénéficiez d'un style de travail flexible qui vous convient le mieux, que ce soit au bureau, virtuellement ou une combinaison des deux Quels seront vos responsabilités?  - Servir les clients anglophones - Procéder à une évaluation et à une classification complète des risques d'assurance-vie, de maladies graves ou d'invalidité selon votre expertise tout en respectant le profil de risque de la Canada-Vie. - Analyser les preuves financières, médicales et autres preuves non médicales. - Communiquer et collaborer avec nos partenaires sur le terrain et nos équipes internes pour fournir des décisions de haute qualité et compétitives à nos clients. - Entretenir des relations positives et efficaces avec nos conseillers pour différencier notre offre de service. - Se conformer aux réglementations et aux législations applicables à la classification des risques, à la confidentialité et à la divulgation d’information. - Contribuer à notre culture d'amélioration continue, au développement professionnel et à un environnement de travail positif. Quelles compétences vous aiderons à réussir?  - Bilinguisme requis - Français et anglais - Utilisez vos connaissances en tarification pour favoriser des expériences clients positives et l’utilisation des meilleures pratiques dans l’évaluation des risques. - Minimum de 3 ans d'expérience en tant que tarificateur pour la clientèle individuelle avec les produits d’assurance vie, maladie grave et/ou invalidité. - Posséder un pouvoir de signature en matière d'assurance-vie, de maladie grave ou d'invalidité - Connaissances en tarification médicale, personnelle et financière. - Capacité d'analyser les faits, preuves, observations et autres informations disponibles pour évaluer et classer de manière appropriée les risques d'assurance individuels. - Solides capacités d'influence et de négociation. - Aptitude à s'autogérer, àétablir des priorités et à rester organisé pour respecter les délais. - Être débrouillard et avoir la capacité de bien travailler de manière indépendante, mais aussi de collaborer efficacement avec ses collègues et les partenaires sur le terrain. - Un engagement démontré envers l'apprentissage continue par le biais d'une formation en lien avec l'industrie (par exemple, FALU, FLMI ou d'autres cours liés à l'assurance / à l'industrie) serait un atout majeur Vous ferez partie d'une équipe nationale qui relève d'un siège social dans une autre province.   Nous sommes la Canada Vie   Joignez-vous à la grande équipe de la Canada Vie, où votre expérience, votre point de vue et votre talent seront valorisés. Contribuez à façonner notre succès futur.   La Canada Vie vous donne l’occasion de donner le meilleur de vous-mêmes. Nous offrons un milieu de travail diversifié et inclusif, et nous vous aidons à développer votre carrière et à prendre soin de votre bien-être. Vous pourrez y exceller à votre manière, en trouvant des façons novatrices et améliorées d’offrir des expériences exceptionnelles aux clients et aux conseillers.     Ensemble, au sein d’une grande équipe, vous réaliserez notre objectif commun d’améliorer le bien-être des Canadiens. C’est ce qui nous motive. Entrez au service d’une compagnie solide et prospère sur laquelle des millions de Canadiens comptent.    Donnez le meilleur de vous-mêmes à la Canada Vie! Nous sommes l’un des 100 meilleurs employeurs au Canada!    À la Canada Vie, nous répondons aux besoins de sécurité financière de plus de 13 millions de personnes au Canada, et nous exerçons des activités additionnelles en Europe et aux États-Unis. En tant que membre du groupe de sociétés de la Corporation Financière Power, nous figurons parmi les chefs de file en assurance au Canada et sommes un prestataire de produits d’assurance-vie et d’assurance-maladie, de placement et d’épargne-retraite. Nous offrons un vaste portefeuille de solutions financières et de régimes d’avantages sociaux aux particuliers, aux familles, aux entreprises et aux organisations.       Nous nous sommes engagés à offrir un milieu de travail inclusif et facile d’accès, où tous les employés et les clients se sentent valorisés, respectés et appuyés. Nous nous sommes égaleme           #LI-DT1 #LI-Remote #IND
Job ID
2022-24195
Job Locations CA-ON-Toronto | CA-QC-Montreal | CA-ON-London | CA-SK-Regina
Posted Date 1 month ago(10/31/2022 12:01 AM)
As an Underwriter Consultant at Canada Life, you will be working with a dynamic team of underwriting professionals that are passionate about providing best in class customer experiences with a domestic insurer that’s been around for 175 years. - Canada Life offers financial support to enroll in courses and workshops that can further develop your skillset and advance your career  - Be part of a team with dedicated Underwriting Specialists that will support your underwriting career through co-signs, team meetings and mentorship - Benefit from a flexible work style that best suits you, whether it's the office, virtually or a combination of both  What you will do  - Conduct complete individual life risk assessment and classification according to Canada Life’s risk profile. - Critical Illness risk assessment an asset but not required. - Analyze financial, medical, and other non-medical evidence  - Communicate and collaborate with our field partners and internal teams to provide high quality and competitive decisions for our customers  - Maintain positive and effective relationships with our advisors to differentiate our service offering   - Comply with legislative and consumer regulations as they apply to risk classification, privacy, and disclosure  - Contribute to continuous improvement, professional development, and a positive work environment  What you will bring  - Use your underwriting knowledge to help drive positive client journeys, risk evaluation and best practices  - Minimum 5 years of experience as an Individual Life Underwriter  - Minimum $3M existing Life signing authority - Excellent knowledge in medical, personal, and financial underwriting  - Ability to analyze available facts, evidence, observations, and other information to appropriately assess and classify individual insurance risks  - Solid influencing and negotiation skills, including with reinsurers - Demonstrated ability to think critically - Experience in the large case market an asset - Ability to self-manage, prioritize, and remain organized to meet deadlines  - Resourceful with the ability to work well independently, but also effectively collaborate and communicate with field partners and colleagues  - Demonstrated commitment to lifelong learning through industry related education (e.g., FALU, FLMI or other insurance/industry related courses) would be a strong asset - Bilingualism (French / English) an asset  Given the size and scope of our organization, we have the flexibility for this position to be fully remote within Canada.   Be your best at Canada Life- Apply today!   Being a part of Canada Life means you have a voice. This is a place where your unique background, perspectives and talents are valued, and shape our future success.   You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.   Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.      We are one of Canada's top 100 employers!   Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.       We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.       Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted   #LI-DT1 #LI-Remote #IND
Job ID
2022-24197
Job Locations CA-ON-London | CA-MB-Winnipeg | CA-QC-Montreal | CA-SK-Regina
Posted Date 1 month ago(10/30/2022 8:50 PM)
We are looking for Customer Relations Specialists for My Canada Life. Our current work environment supports a Hybrid-Firm work arrangement that includes some rotational in-office & work-from-home capability.   Canada Life is combining our GroupNet for Plan Members and GRS Access portals to build a truly integrated experience. The Integrated Member Site (IMS) will help support the member’s financial, physical and mental well-being throughout their lifecycle. What you will do: - Working shift hours Monday to Friday 8am to 8pm EST - Become a subject matter expert in the new Integrated Member Site, along with GroupNet for Plan Members and GRS Access websites - Perform trouble shooting, problem solving, and general site navigation - Diagnose technical issues and escalate as necessary - Provide exceptional customer service over the phone and occasionally via email  - Communicate in a professional and courteous manner with a diverse group of users - Capture call/email details into a case tracking system What you will bring: - Effective listening skills and comfortable providing support to a wide range of users - Excellent communicator both verbally and written, fluent in English - Ability to translate complex technical information to each client - Patience with assisting clients navigate the systems - Ability to communicate & write in French is considered a strong asset  - Understanding of Operating Systems, Applications and Networking technologies - General PC (and Mac) trouble shooting methodologies, including: - Clearing cache/temporary files - Various Internet browser and email application setting updates - Proficient in Microsoft O365 products  - Understanding of mobile applications - Demonstrated analytical and issue resolution skills - Service Desk / Help Desk experience will be considered an asset - Experience using Salesforce CRM will be considered an asset - Experience using BMC Remedy ticketing application considered an asset  Network Requirements - 1) Home Network WIRED (LAN Cat5e or higher cable) directly from CL Laptop to Home Router/modem.  2) Internet Service Provider (ISP) minimum connection: 50MB Download & 5MB Upload speeds (speedtest.net screenshot to confirm) 3) Note: 250MB bandwidth per month usage or higher may be consumed Be your best at Canada Life- Apply today!   We are Canada Life   Being a part of Canada Life means you have a voice. This is a place where your unique background, perspectives and talents are valued, and shape our future success.   You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.   Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.    We are one of Canada's top 100 employers!   Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.       We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.           Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted  
Job ID
2022-23971
Job Locations CA-MB-Winnipeg | CA-SK-Regina | CA-QC-Montreal
Posted Date 1 month ago(10/26/2022 12:38 PM)
The role of the Enrollment Processor is to establish and maintain employees’ and their dependants’ eligibility in an online environment.   What you will do  - Process and maintain employee/dependent certificate information for large Group customers in an online environment using multiple intake processes. - Determine whether insurance applications meet contractual provisions and the employee’s eligibility for various benefits according to the class & division structure. - Analyze and investigate inquiries received from internal and external clients in order to complete a wide range of basic to advanced enrolment tasks. - Identify employee and/or dependent applications which require additional approval; basing decisions on contractual & administrative provisions - Calculate benefit amounts based on the employee’s profile for accurate billing - Investigate and resolve discrepancies identified from data integrity reports and making necessary adjustments to ensure accuracy - Frequent communication via telephone, email and written correspondence with internal and external clients to provide excellent customer service - Act as a business and technical resource for Enrolment issues, provide support for other business areas and participate in departmental and divisional projects - Provide training, mentoring and support to peers as required - Create and maintain enrolment procedures specific to client as required  What you will bring  - Strong keyboarding skills - Proven ability to navigate and work within Outlook, Word, Excel and Access applications - Proven customer service skills - Ability to organize and manage changing workloads independently - Excellent written and oral communication skills - Proven analytical and problem-solving skills - Ability to actively collaborate and effectively communicate in a team environment - Proven ability to make independent decisions - Previous insurance experience &/or post secondary education or equivalent  - Working knowledge of TOCS/TSO and EAS/BEN/PDD/Tandem &/or GroupNet is an asset - Bilingualism (French and English) is an asset. Bilingualism (French and English) is required for Quebec.    Given the size and scope of our organization, we have the flexibility for this position to be located in the following head office locations: Montreal, Regina, Winnipeg.    Be your best at Canada Life- Apply today!   Being a part of Canada Life means you have a voice. This is a place whereyour unique background, perspectives and talents are valued, and shape our future success.   You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.   Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.     We are one of Canada's top 100 employers!   Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.       We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.      Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted  
Job ID
2022-24164
Job Locations CA-ON-Toronto | CA-ON-London | CA-MB-Winnipeg
Posted Date 1 month ago(10/24/2022 1:50 PM)
We’re looking for someone who has a track record and passion for creating and editing content that supports an ideal end-to-end customer experience. You’ll help champion and craft plain language content to support our digital channels, including websites and apps.   You’re the ideal candidate because you not only excel at developing strategic and effective UX and marketing content, you’re great at partnering and influencing key stakeholders and decision-makers on the right content approach. You seek to understand the various and sometimes contrasting needs of different stakeholders (customers, advisors, business teams, legal, compliance, marketing, etc.). Ensuring that content is accessible is an organic part of your work. And you understand the need for, and thrive on, working iteratively and collaboratively with subject matter experts and decision-makers to find the right balance between technically correct and user-friendly.    You also know what it takes to support multiple remote and co-located delivery teams with crisp, consistent and user-friendly copy.   We are looking for a Digital CX Writer -  6 month term   What you will do  - Adapt, build on and execute end-to-end content strategy for multiple digital platforms channels - Create and edit copy based on a project’s goals, maintaining consistency of style and voice - Work alongside key partners to understand business, regulatory and corporate requirements, and balance those with user needs - Adhere to AODA and other accessibility standards - Recommend and influence copy usage within a UX and design-thinking context - Help distill complex financial/technical content and jargon into user-friendly content with a plain language approach - Participate in customer research and apply insights to design copy that serves and delights diverse audiences - Work with various internal teams to establish priorities and secure approvals - Collaborate with UX architects, designers, animators, strategists and researchers - Contribute to the development and maintenance of governance guidelines for digital copy - Educate cross-functional partners on the role of plain language writing and content strategy throughout the product development process  What you will bring  - 2-3 years of experience in UX writing, design content, or related field in digital - Excellent writing skills with an emphasis on digital writing - Strong facilitation and negotiation skills - Ability to interpret various stakeholder and user needs and translate them into compelling online copy - Strong understanding of accessibility standards - A strong listener and influencer - Curiosity and commitment to testing new ideas and innovating to drive business results - Self-motivated, organized and able to multitask and prioritize jobs to meet deadlines - Experience navigating compliance and market conduct concerns - Experience working with content management systems (especially Adobe Experience Manager), including analytics tools an asset Given the size and scope of our organization, we have the flexibility for this position to be located in the following head office locations: Toronto, London, Winnipeg, Montreal.  Vous ferez partie d'une équipe nationale qui relève d'un siège social dans une autre province.   Be your best at Canada Life- Apply today!   Being a part of Canada Life means you have a voice. This is a place where your unique background, perspectives and talents are valued, and shape our future success.   You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.   Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.      We are one of Canada's top 100 employers!   Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.       We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.          Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted  
Job ID
2022-24071
Job Locations CA-NL-St. John's
Posted Date 1 month ago(10/20/2022 1:35 PM)
Our St. John’s office is recruiting a Customer Relations Admin for our fast paced customer oriented environment. Reporting to the Office Manager in the St. John’s Benefit Payment Office, you will be responsible for greeting visitors and answering general health and dental claim questions, you will also be responsible for resolving customer inquiries and escalating issues as appropriate. You will be responsible for the accurate and timely handling of incoming mail/courier, along with general administration within the office. This involves reviewing pertinent claim receipts and forms and inputting these details accurately into the claims tracking systems.   What you will do    • Greeting visitors and handling inquiries at reception desk • Answering general health and dental claim questions; • Analyzing information and resolving customer inquiries • Escalating issues as appropriate • Follow up phone calls to clients • Reviewing and identifying the required information from claim forms and attachments that are needed to process submissions; • Scan and/or distribute incoming mail and faxes; • Create and update databases; • Manage Outlook email box • Photocopying, Faxing, Scanning and Filing • Other miscellaneous administrative tasks. • Living our company values of Customer View, Integrity, Partnership and Communities.   What you will bring  • College diploma in administration or the equivalent; • Minimum of two years of relevant experience; • Proficient with the MS Office suite and are willing to be trained on other systems • Strong keyboarding skills required • Team oriented; • Well developed analytical, investigative, problem solving and decision making skills; • Excellent customer service skills; • Well developed communication skills (verbal and written); • Personable and professional with a positive attitude; • Ability to work in a fast paced environment and deal with change effectively; • Ability to multi task • Possess a high stress tolerance • Knowledge of Group Insurance an asset.     Be your best at Canada Life- Apply today!   Being a part of Canada Life means you have a voice. This is a place whereyour unique background, perspectives and talents are valued, and shape our future success.   You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.   Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.     We are one of Canada's top 100 employers!   Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.       We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.     Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted  
Job ID
2022-24125