Current Career Opportunities

The following are our current career opportunities.

 

Click on the job title for details of the role. If you are interested in the role and you meet the qualifications, we invite you to apply for the opportunity from the page that opens.

 

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Search Results Page 6 of 8

Job Locations CA-QC-Montreal
Posted Date 3 days ago(9/26/2022 12:51 PM)
We are Canada Life   Being a part of Canada Life means you have a voice. This is a place where your unique background, perspectives and talents are valued, and shape our future success.   You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.   Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.     Be your best at Canada Life.   Role description :   Provide excellence in sales support through the execution of sales business plans, activity management, sales reporting, data mining, meeting preparation, and event coordination. Coordinate with Business Service Associate to provide a seamless service experience to advisors firms and their operations team members.   What you will do:   - Understand advisor segmentation and support Business Associate in establishing strong relationships with aligned advisors/firms - Partner with Business Associate in the execution of their business plans - Work with Business Development Associate on the onboarding logistics for new advisors - Provide behind the scenes support to resolve contracting issues, technology access requests, etc. - Partner with Business Service Associate on execution of regional priorities - Work with other team members to ensure consistency, implementation of best-practices, development of role, and an excellent sales support experience - Communicate with key HO partners such as field relations, field operations, field payroll, etc. - Share ideas in the spirit of continuous improvement and provide input on key initiatives   What you will bring:   - Able to work with a high degree of self direction and motivation - Capable of handling high volume of inquiries, prioritizing and self-managing key requests - In possession of strong written, verbal, and virtual communication skills and is inclined to both understand challenges and influence solutions - Displays strong acumen in the area of investigation and identification of business growth opportunities - Showcases in-depth business and product knowledge - Can positively impact and influence - Able to adopt a progressive, creative, and critical approach - Has an aptitude for new ways of working - Skilled at building strong, collaborative relationships with multiple business partners across the region and country - Can strategically connect with the appropriate business partners to achieve business results - Able to adapt in an everchanging business environment   Be your best at Canada Life- Apply today    We are one of Canada's top 100 employers!   Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.       We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.           Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted         Be your best at Canada Life- Apply today    We are one of Canada's top 100 employers!   Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.       We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.           Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted  
Job ID
2022-23619
Job Locations CA
Posted Date 2 months ago(7/29/2022 2:52 PM)
We are Canada Life   Being a part of Canada Life means you have a voice. This is a place whereyour unique background, perspectives and talents are valued, and shape our future success.   You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.   Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.     Be your best at Canada Life.   Technology redefines the way we work and deliver to meet business needs and elevate the customer experience. You’ll be part of an organization that is embracing modern technology, innovation and agile ways of working.  Our Canada Technology team is a strategic partner in our business – with an ambition to be a forward-thinking, agile technology organization delivering secure, resilient and leading solutions that support Canada Life and the well-being of millions of Canadians.   We are maturing our Network Engineering team by embedding multiple security technologies to emerge into Secure Network. Our team consists of highly motivated, innovative, and tech-savvy engineers that evaluate, design, and deploy Secure Network technologies using agile delivery methods and automation.   We are looking for a Senior Engineering Specialist – Secure Network   Given the size and scope of our organization, we have the flexibility for this position to be located anywhere in Canada.   The Senior Engineering Specialist is responsible for designing, deploying, and operationalizing new network and security technologies.  He or she will also provide technical leadership by researching and conducting proof-of-concept on emerging technologies to determine business fit and promoting a mindset of continuous service improvement by conducting service health assessments.  See below for additional information re: responsibilities:   What you will do  - Provides technical consulting on capabilities and limitations of network and security technologies - Leads validation and practicality of new technologies through rapid prototyping - Researches and evaluates technologies/products and make recommendations - Tests and evaluates network and security technologies against established criteria - Works with vendors to finalize detailed technical specifications for hardware and software - Installs hardware and/or software in test and if need to in production environments - Builds or enhances network and security technologies infrastructure components, and integrates 3rd party components, using standard tools (batch languages, programming languages, etc.) - Unit and system test all technology deliverables, and supports business acceptance testing - Implements all deliverables with the highest possible quality (that is, fewest implementation defects) - Participates in the creation of project deliverables (estimates, schedules, risk assessments, etc.) as a project team member - Makes design decision within the bounds established by project, portfolio, site and enterprise architectures - Ensures that components are engineered in accordance with the use to which they will be put (for example, backups may need to be both reliable and high performing, but restores may only need to be reliable) - Contributes to creation and maintenance of network and security technologies roadmaps - Conducts technical health assessments of the network and security technologies - Some travel maybe required What you will bring  - A degree or equivalent education in a related discipline such as Computer Science, Business Computing, Engineering, or Commerce - Minimum 7 years experience designing, integrating, and implementing end to end infrastructure, network and security solutions in a large organization - Proven skills in designing and deploying multi-platform solutions - Broad knowledge of industry technology and directions, and specific knowledge in network and security domains such as network technologies (LAN/WAN/WLAN, SDWAN, Load Balancers, DNS), IAM technologies, Cloud Computing, Automation, IPS/IDS, DDOS, Firewalls, WAF, VPN etc. - The incumbent should have skills and knowledge in capacity planning, disaster recovery planning, product/service lifecycles, service management and a strong focus on customer service - Experience in performance tuning complex infrastructure solutions; knowledge of performance and monitoring tools will be an asset - Attention to detail and effective planning and organizational skills - Excellent analytical and problem-solving skills - Demonstrated initiative (self-starter) with the ability to influence others - Proven history of both technical and non-technical “soft” skills - Good working knowledge of ITIL practices and processes - Strong leadership, communication, negotiation, and interpersonal skills with demonstrated experience working in a team environment - Strong desire to implement change and make a contribution to the organization - Proven history of making appropriate decisions and recommendations - Good knowledge of Agile, Dev Ops, and PM methodologies What really sets you apart - Expertise in network security (including but not limited to IPS/IDS, DDoS, WAF) - Accreditation in Network and/or Security such as CCIE, CCNP, CISSP or equivalent - Experience in Scripting / Automation - Dev Ops or Agile Experience Be your best at Canada Life- Apply today    We are one of Canada's top 100 employers!   Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.       We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.           Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted  
Job ID
2022-23600
Job Locations CA-ON-Toronto | CA-ON-London | CA-MB-Winnipeg
Posted Date 2 months ago(7/25/2022 4:54 PM)
We are Canada Life   Being a part of Canada Life means you have a voice. This is a place whereyour unique background, perspectives and talents are valued, and shape our future success.   You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.   Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.     Be your best at Canada Life.   Technology redefines the way we work and deliver to meet business needs and elevate the customer experience. You’ll be part of an organization that is embracing modern technology, innovation and agile ways of working.  Our Canada Technology team is a strategic partner in our business – with an ambition to be a forward-thinking, agile technology organization delivering secure, resilient and leading solutions that support Canada Life and the well-being of millions of Canadians.   We are looking for a Flow Manager (a.k.a. Service Delivery Manager, Flow Master, etc.) for an Agile team that uses the Kanban method.      Given the size and scope of our organization, we have the flexibility for this position to be located in the following head office locations: Toronto, London, Winnipeg.      Canada Life is embarking on a transformation that will change the way we work and how we help our customers. In Group Customer Technology, we are designing, coding and delivering new products and services improving the lives of millions of Canadians. We are changing the way a trusted institution operates by acting as a start-up, bringing human centered design, Agile and modern web development practices to life. Our multi-functional teams of Designers, Developers, Testers, Scrum Masters, Flow Managers and Product Owners all huddle together because we have an open, innovative and inclusive culture which is focused on us – talented individuals.      As a Flow Manager, you employ servant leadership to coach and support the team in agile product development and delivery methods. You teach and coach the team on Agile practices and principles. You will facilitate and/or support Kanban cadences (meetings), coach the team on getting the most out of the Kanban method and help the team to remove impediments.  You will support transparency through clear communication and help foster collaboration and understanding between the Product Owner/business stakeholders and the team. Additionally, as the Flow Manager you will be coaching team members on continuous process improvements and goals, focusing on the achievement of excellent results whilst building and nurturing a trusting and safe environment.      What you will do  - Organize and guide the team on how to use Kanban and Agile practices and methodologies - Support Product Owner/business partners on release planning and removal of impediments - Foster collaboration across all team members, encouraging cross-training and mutual support - Guide and coach those outside the Kanban Team to understand which interactions with the Kanban Team are helpful and which are not - Foster self-organization and growth within the team - Reinforce Agile mindset in teams through conversations, coaching, and role-playing exercises - Create the consciousness that the service team is delivering a service to identified customers - Ensure that flow metrics are collected - Facilitate the workflow Kanban Meeting - Facilitate the understanding of customer requests - Facilitate the resolution of blockers, rework and aging WIP-related issues that are escalated from the service team What you will bring  - A couple of years of experience as a Flow Manager or Agile Coach, during which you coached teams on Agile and Kanban practices and ensure alignment to Agile mindset - Demonstrate ability to promote innovative thinking and self-improvement within the team - Proven knowledge of Agile, Scrum, Kanban, SAFeor any other tricks up your sleeve to guide and optimize the way the team works to allow Sprints to be completed on time  - Past development team member experience is preferred (development, design, testing) - Strong communication skills with the ability to communicate complex messages and teach new concepts - Bring a high-energy and passionate outlook to the job and can influence those around her/him - Able to build a sense of trust and rapport that creates a comfortable & effective workplace Be your best at Canada Life- Apply today    We are one of Canada's top 100 employers!   Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.       We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.           Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted  
Job ID
2022-23587
Job Locations CA-MB-Winnipeg
Posted Date 2 weeks ago(9/16/2022 12:00 PM)
We are Canada Life   Being a part of Canada Life means you have a voice. This is a place whereyour unique background, perspectives and talents are valued, and shape our future success.   You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.   Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.     Be your best at Canada Life.     We are looking for an Underwriter, Small Group.   The Underwriter is responsible for underwriting and analyzing risks associated with our Small Group and Small Case ASO blocks of business.   The role is suited to the inquisitive individual who enjoys continuous learning and applying their knowledge in a variety of challenging scenarios.   We will provide successful candidates with a potential career path to a more Senior Underwriting position down the road.   Accountabilities - Assessing Small Group risk on behalf of the Company - Identifying/evaluating challenges, negotiating mutually acceptable solutions, and acting as a technical resource to the Field offices and Head Office departments - Reviewing, analyzing risks, and approving new group policies and amendments to existing group policies - Evaluating and determining appropriate renewal rates on Small Case ASO and Health and LTD Financial Management cases - Preparing reports for Management using Excel and Access   Qualifications and Competencies - Candidates must have post-secondary education or an equivalent combination of education and experience - The ability to work in partnership with sales offices, team members and other internal departments - Excellent verbal and written communication skills - Strong organizational and time management skills; ability to prioritize multiple tasks and shifting priorities - Strong analytical and negotiating skills - Proficient in Microsoft Excel and Access - Customer service focused - Mathematical aptitude - Strong problem solving and decision-making skills - Prior experience in the Group Division with knowledge of products and Group Mainframe (PAS) system - Willingness to work towards a GBA or full CEBS designation under the CEBS program   Be your best at Canada Life- Apply today    We are one of Canada's top 100 employers!   Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.       We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.           Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted  
Job ID
2022-23577
Job Locations CA
Posted Date 2 months ago(7/21/2022 9:14 AM)
We are Canada Life   Being a part of Canada Life means you have a voice. This is a place whereyour unique background, perspectives and talents are valued, and shape our future success.   You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.   Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.     Be your best at Canada Life.   We are looking for Customer Relations Specialists. Our current work environment will include some rotational in-office & work-from-home capability.   As a Customer Relations Specialist in our Group Customer Contact Services department you’ll be responsible for providing courteous, accurate and timely responses to incoming benefit inquiries.  This is an extremely important role within the Canada Life team as you are often the first point of contact for plan members with questions.  You’ll partner closely with other departments in making our members feel valued and appreciated!    The department operates from 8:00 am to 8pm (EST), Monday to Friday, which means no late evenings and no weekends! We are closed on statutory holidays too. You’ll also benefit from many advantages, such as:  - Full time hours - Paid 20 days training program, followed by 2-3 weeks of mentorship - Three paid Personal days, paid vacation, and a wellness account - Excellent benefits - Pension plan - Option to participate in the Share Ownership Program - Bonus plan based on your individual performance - Education reimbursement program $2,000 (annually) - Career advancement options - Being a part of a great team!  As part of our team you will:  - Effectively troubleshoot/resolve medical or dental telephone/email inquiries using various systems and tools in a timely fashion - Provide accurate responses to plan members, medical and dental providers, and plan administrators, while maintaining the highest level of customer service - Actively participate in an ongoing learning environment where you’ll receive developmental opportunities Does this sound like you?  - You have superior customer service skills and are an effective listener  - You are resilient and able to handle the stress of a ‘real-time’ environment - You have a natural curiosity and are a critical thinker - You have an optimistic outlook and have a positive approach to work  - You possess strong organizational and time management skills - You have excellent Microsoft Office skills and an ability to learn multiple computer systems, both Windows based and other - You have strong written communication skills  - You’ve demonstrated the ability to solve problems through investigation and make timely decisions  - You have a high school diploma or equivalent - Bilingual (French/English) or French Required Network Requirements - 1) Home Network WIRED (LAN Cat5e or higher cable) directly from CL Laptop to Home Router/modem.  2) Internet Service Provider (ISP) minimum connection: 50MB Download & 5MB Upload speeds (speedtest.net screenshot to confirm) 3) Note: 250MB bandwidth per month usage or higher may be consumed Be your best at Canada Life- Apply today    We are one of Canada's top 100 employers!   Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.       We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.           Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted   #Ind
Job ID
2022-23572
Job Locations CA-ON-Toronto
Posted Date 2 months ago(7/29/2022 4:00 PM)
We are Canada Life   Being a part of Canada Life means you have a voice. This is a place whereyour unique background, perspectives and talents are valued, and shape our future success.   You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.   Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.     Be your best at Canada Life.   We are looking for a Disability Claims Processor   The Disability Claims Processor is primarily responsible for calculating and issuing short and long-term disability benefit payments. The Disability Claims Processor determines benefit entitlement, completes the set-up of new claims on payment and management systems and assesses Quick Pay short term disability and Maintenance long term disability claims in accordance with contractual and corporate policy.   What you will do  - At the direction of the Case Manager and in accordance with contractual provisions, calculate and issue short and long-term disability benefit payments. - Perform complex benefit calculations including inflation protection, cost of living increases, rehabilitation and partial period calculations for open claims in accordance with contractual provisions. - Perform overpayment calculations and follow up for repayment. - Explain benefit calculations and payments to customers over the phone or in writing. - For new claims, verify coverage and complete the claim set up including the initial benefit calculation, the waiver and reserve calculations, the diaries and the file. - For Quick Pay short term disability claims, assess medical information, determine eligibility for benefits, calculate and issue payments. - For maintenance of long-term disability claims, request and assess medical updates and follow up as required. - Complete annual inflation protection and benefit calculations if applicable. - Other duties as required including data verification and other resolving system discrepancies What you will bring  - Post-secondary education with a strong financial background or equivalent related experience; - Excellent mathematical and analytical skills; - Demonstrated organizational and time management skills; - Excellent oral and written communication skills; - Team player with demonstrated customer service skills; - Proficient in using Microsoft (Outlook, Word, Excel) and possess the aptitude for learning additional industry-related software; - Ability to remain flexible, work as part of a team as well as independently Be your best at Canada Life- Apply today    We are one of Canada's top 100 employers!   Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.       We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.           Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted  
Job ID
2022-23526
Job Locations CA-ON-London
Posted Date 2 weeks ago(9/16/2022 11:52 AM)
We are Canada Life   Being a part of Canada Life means you have a voice. This is a place whereyour unique background, perspectives and talents are valued, and shape our future success.   You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.   Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.     Be your best at Canada Life.   We are looking for a Operations Support Coordinator   Reporting to the Sales Support Manager, Financial Solutions Centre the Operations Coordinator role ensures all regular daily office functions are accomplished.   What you will do  - Key point of contact for business with customers at reception, on the phone and through general email - Provides mail, fax & courier support to office, along with general office oversight (MFD, supplies, troubleshooting, etc.) - General business support (forms, inquiries, find an advisor) - Performs basic reporting for management and team as required - Provides general event support within office - Business processing and movement of money - Daily compliance support; branch file, support in audits Internal and external - Contracting, maintenance & AORs - Share ideas in the spirit of continuous improvement and input into initiatives - Support greater team/office with day to day sales support and operations functions - Provides administrative support duties to local team, including general office and premise responsibilities - Provides support of servicing activities for client accounts, including updating account information, processing financial and non-financial requests, quality control, responding to service requests, follow up and adjustments. - Support office compliance measures as required - Proactively support sales with activity management and supporting key sales functions within the sales roles - Supporting the execution of business plans What you will bring  - Operations or Sales Support related experience within Financial Services, Mortgage and/or Insurance Industry - Post secondary education required - IFIC Mutual Fund or Canadian Securities Course and/or LLQP Insurance licensing is an asset - Business Acumen: Understanding of the operations of a sales organizations - Drive Innovation: Critical thinking skills with an aptitude for new ways of working - Build Collaborative Partnerships: Skilled at building strong, collaborative relationships with multiple business partners across the region and country - - Strong written, verbal and virtual communication skills - Execute for Results: Strong passion for working in a high performance, fast-paced sales environment  - Ability to work well within a diverse team environment as well as a strong ability to work well independently  - Self-starter who has the ability to be nimble and change direction when needed - Strong organizational skills, with the ability to juggle multiple priorities and meet deadlines - Customer Orientation: Work with the team to ensure all roles are clear on how to put “the customer at the centre of what we do” - Functional/Technical: Ability to succeed and work well under pressure - Ability to work well with different personality styles - Strong negotiation and influencing skills (ie. Prioritizing tasks with different team members) ability to adapt in an ever changing business environment - Ability to prioritize activities to drive highest business impact - Bilingual in FR/EN considered an asset - Salesforce and OnBase knowledge considered an asset Be your best at Canada Life- Apply today    We are one of Canada's top 100 employers!   Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.       We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.           Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted  
Job ID
2022-23515
Job Locations CA-MB-Winnipeg
Posted Date 3 months ago(7/11/2022 2:48 PM)
We are Canada Life   Being a part of Canada Life means you have a voice. This is a place whereyour unique background, perspectives and talents are valued, and shape our future success.   You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.   Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.     Be your best at Canada Life.   We are looking for a Compensation Service Representative - 12 Months Term - In 3 locations, Winnipeg, London and Toronto.   Position Overview:   The Representative role is a generalist within the business unit and will handle work and responsibilities that can be aligned to contracted group brokers, intercorporate advisors, or Advisor Solutions (ADSL) advisors.  They will provide support to Product Solution Centres, ADSL practice staff, Group Customer Sales offices, other Head Office business units and business partners within intercorporate partner organizations.   Accountabilities:   Compensation & Contracting and Licensing   - Reassignment of business as directed by intercorporate partners - Maintain policy service agent information as it relates to ADSL advisor, broker, and intercorporate advisor - Maintain agent to policy relationship (Agent of Record requests) for Advisor Solutions (ADSL) Advisors, brokers, and intercorporate advisors - Review contracting and licensing paperwork, including follow-up with field teams when a package is incomplete or missing information (Triage handling) - On-going monitoring and maintenance of the advisor/broker license and E&O information - Set-up and maintenance of commission accounts for intercorporate advisors servicing Great-West Life branded products - Maintaining of advisor information: address, email, and phone - License Sponsorships Approvals and Terminations. Process any termination of sponsorships in a timely manner   Other Responsibilities   - Security Access Coordination –straightforward security access coordination for Advisor Solutions (ADSL) advisors, brokers and ADSL staff requiring system access to Your Key Connection and Rep Net - Administrative support within individually assigned business unit, includes activities such as information management – client/policy listing requests, mailbox distribution, appropriate filing and archiving of emails and other electronic filing - Mailbox inquiries – handle inquires associated with assigned responsibilities and individual skill level - Phone calls – handle calls associated with assigned responsibilities and individual skill level - Split responsibilities and time between team tasks and the Group Comp Simp Project if designated to be part of the project.   Qualifications and Competencies:   - College diploma (office or secretarial administration program) - One year of insurance or industry related experience - Strong attention to detail accompanied by excellent accuracy - Strong team player – able to work in a team to meet overall dept deadlines, with the ability to work independently - Demonstrated initiative and problem-solving skills - Strong organizational skills - Able to handle multiple priorities while managing deadlines - Technically savvy and proficient in using Microsoft Office products including Excel and Word - Product knowledge and use of various admin systems would be an asset (IMS, TSO, ADF, Investment Center, SAS, SIEBEL and FASAT) - Flexible - able to adjust work hours to meet deadlines and department responsibilities - Excellent verbal and written communication skills, bilingual (French/English) is an asset but not required - The successful applicant should be comfortable with both work from home as well as working on site Be your best at Canada Life- Apply today    We are one of Canada's top 100 employers!   Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.       We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.           Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted  
Job ID
2022-23479
Job Locations CA-MB-Winnipeg
Posted Date 3 months ago(7/11/2022 2:44 PM)
We are Canada Life   Being a part of Canada Life means you have a voice. This is a place whereyour unique background, perspectives and talents are valued, and shape our future success.   You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.   Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.     Be your best at Canada Life.   We are looking for a Compensation Service Representative - Full Permanent role. In 3 locations, Winnipeg, London and Toronto.   Position Overview:   The Representative role is a generalist within the business unit and will handle work and responsibilities that can be aligned to contracted group brokers, intercorporate advisors, or Advisor Solutions (ADSL) advisors.  They will provide support to Product Solution Centres, ADSL practice staff, Group Customer Sales offices, other Head Office business units and business partners within intercorporate partner organizations.   Accountabilities:   Compensation & Contracting and Licensing   - Reassignment of business as directed by intercorporate partners - Maintain policy service agent information as it relates to ADSL advisor, broker, and intercorporate advisor - Maintain agent to policy relationship (Agent of Record requests) for Advisor Solutions (ADSL) Advisors, brokers, and intercorporate advisors - Review contracting and licensing paperwork, including follow-up with field teams when a package is incomplete or missing information (Triage handling) - On-going monitoring and maintenance of the advisor/broker license and E&O information - Set-up and maintenance of commission accounts for intercorporate advisors servicing Great-West Life branded products - Maintaining of advisor information: address, email, and phone - License Sponsorships Approvals and Terminations. Process any termination of sponsorships in a timely manner   Other Responsibilities   - Security Access Coordination –straightforward security access coordination for Advisor Solutions (ADSL) advisors, brokers and ADSL staff requiring system access to Your Key Connection and Rep Net - Administrative support within individually assigned business unit, includes activities such as information management – client/policy listing requests, mailbox distribution, appropriate filing and archiving of emails and other electronic filing - Mailbox inquiries – handle inquires associated with assigned responsibilities and individual skill level - Phone calls – handle calls associated with assigned responsibilities and individual skill level   Qualifications and Competencies:   - College diploma (office or secretarial administration program) - One year of insurance or industry related experience - Strong attention to detail accompanied by excellent accuracy - Strong team player – able to work in a team to meet overall dept deadlines, with the ability to work independently - Demonstrated initiative and problem-solving skills - Strong organizational skills - Able to handle multiple priorities while managing deadlines - Technically savvy and proficient in using Microsoft Office products including Excel and Word - Product knowledge and use of various admin systems would be an asset (IMS, TSO, ADF, Investment Center, SAS, SIEBEL and FASAT) - Flexible - able to adjust work hours to meet deadlines and department responsibilities - Excellent verbal and written communication skills, bilingual (French/English) is an asset but not required - The successful applicant should be comfortable with both work from home as well as working on site Be your best at Canada Life- Apply today    We are one of Canada's top 100 employers!   Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.       We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.           Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted  
Job ID
2022-23478
Job Locations CA-ON-London
Posted Date 3 months ago(7/15/2022 11:30 AM)
We are Canada Life   Being a part of Canada Life means you have a voice. This is a place whereyour unique background, perspectives and talents are valued, and shape our future success.   You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.   Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.     Be your best at Canada Life.   We are looking for a Client Service Representative   As a Client Service Representative, you will be responsible for providing prompt, courteous and professional service to our policy holders, advisors and administrative staff. You will respond to telephone inquiries by providing accurate information on our diverse products and services. If you have a background in finance or insurance, this is a perfect opportunity to put your skills and knowledge to use! The Client Service Centre operates from 8 am to 8pm Monday to Friday, EST, which means no late evenings and no weekends. We are closed on statutory holidays too!   We offer a challenging, team-oriented work environment, competitive income, and opportunities for professional and personal development and growth.   If you are looking for an opportunity to put your customer service, negotiating and analytical skills to good use by helping people find information they are looking for, this is the role for you!   What you will do  - Responding to customer and advisor inquiries regarding insurance or investment products and services offered through London Life, Great-West Life and Canada Life - Meeting established service targets and providing superior and accurate customer service - Participating in our 6 to 8 week training program - Maintaining a positive and professional approach with customers and advisors What you will bring  - Excellent  and professional customer service skills - Strong communication and interpersonal skills  - A background in financial services, hospitality or contact centre experience is preferable - Post secondary education in business or finance related field is considered an asset - Eager to learn about investments or insurance - Ability to multi-task efficiently and have a strong attention to detail - Excellent Microsoft Office skills and an ability to learn multiple computer systems - Ability to work a rotating shift schedule between the hours of 8 am to 8pm, EST, Monday to Friday - Ability to work in a fast-paced and constantly changing work environment Be your best at Canada Life- Apply today    We are one of Canada's top 100 employers!   Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.       We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.           Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted  
Job ID
2022-23470
Job Locations CA-ON-London
Posted Date 3 months ago(7/15/2022 11:34 AM)
We are Canada Life   Being a part of Canada Life means you have a voice. This is a place whereyour unique background, perspectives and talents are valued, and shape our future success.   You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.   Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.     Be your best at Canada Life.   We are looking for a Client Service Representative   As a Client Service Representative, you will be responsible for providing prompt, courteous and professional service to our policy holders, advisors and administrative staff. You will respond to telephone inquiries by providing accurate information on our diverse products and services. If you have a background in finance or insurance, this is a perfect opportunity to put your skills and knowledge to use!   The Client Service Centre operates from 8 am to 8pm Monday to Friday, EST, which means no late evenings and no weekends. We are closed on statutory holidays too!   We offer a challenging, team-oriented work environment, competitive income, and opportunities for professional and personal development and growth.   If you are looking for an opportunity to put your customer service, negotiating and analytical skills to good use by helping people find information they are looking for, this is the role for you!   What you will do  - Responding to customer and advisor inquiries regarding insurance or investment products and services offered through London Life, Great-West Life and Canada Life - Meeting established service targets and providing superior and accurate customer service - Participating in our 6 to 8 week training program - Maintaining a positive and professional approach with customers and advisors What you will bring  - Excellent  and professional customer service skills - Strong communication and interpersonal skills  - A background in financial services, hospitality or contact centre experience is preferable - Post secondary education in business or finance related field is considered an asset - Eager to learn about investments or insurance - Ability to multi-task efficiently and have a strong attention to detail - Excellent Microsoft Office skills and an ability to learn multiple computer systems - Ability to work a rotating shift schedule between the hours of 8 am to 8pm, EST, Monday to Friday - Ability to work in a fast-paced and constantly changing work environment Be your best at Canada Life- Apply today    We are one of Canada's top 100 employers!   Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.       We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.           Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted  
Job ID
2022-23469
Job Locations CA-ON-Toronto
Posted Date 2 days ago(9/27/2022 8:47 AM)
We are Canada Life   Being a part of Canada Life means you have a voice. This is a place whereyour unique background, perspectives and talents are valued, and shape our future success.   You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.   Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.     Be your best at Canada Life.   We are looking for an Automation Engineering & Service Virtualization Lead   Successful candidate will serve as Service Virtualization Lead, responsible for developing, building, and managing delivery of service virtualization across multiple test environments with high complexity. The candidate will work closely with the application and testing teams. The individual must have good analytical and technical skills coupled with the ability to lead a team and mentor effectively.   What you will do  - Plan, facilitate and coordinate all service virtualization activities from inception through completion of entire systems development lifecycle of multiple projects, including estimation, Enterprise strategy, scheduling, status tracking, reporting, and issue and risk mitigating responsibilities - Organize service virtualization team members to ensure communication and understanding of deadlines, assignments, and objectives. Act as a point of contact to company’s project management - Engineer the SV solution that best meets the client’s needs and assist with the implementation of the desired solution - Analyze enterprise systems and technology stacks to determine service virtualization requirements, use cases and design alternatives - Work closely with development, QA and performance engineering teams to align with and support enterprise development, testing and application delivery practices - Perform prototyping and evaluation of solution alternatives and make recommendations to business and technical stakeholders - Design, build, maintain and manage virtual services leveraging DevTest Solutions platform - Install, configure and maintain virtual service environments - Effectively troubleshoot technical integrated solution implementation issues - As a technical lead contribute product and solution expertise and provide project planning support as required to deliver a successful customer engagement - Serve as a mentor to other team members who are actively engaged as part of the project team on assigned client engagements - Help build the knowledge base in the SV communities – including lessons learned, best practices, tools, and methods and learning events - Work towards improvement of formal service virtualization processes, ensuring that the team is using industry-accepted best practices - Drive the creation of next generation testing processes, CI, release techniques and test infrastructure to improve on testing and to increase the speed of release cycles - Manage schedules and quality by overseeing service virtualization deliverables. Identify need for change, determine course of action and revise as appropriate - Oversee the ongoing review of service virtualization status; identify risks. Develop, recommend, and implement risk mitigation solutions and implement as appropriate - Provide metrics to the projects leadership and support the life cycle of the change requests - Develop and enhance test automation framework - Investigate and assess test automation tools and frameworks for continuous improvements - Hands-on development and the creation of test scripts, as part of CI/CD pipelines and for independent execution - Provide overall end-to-end test management support to enable successful project delivery - Act as the primary point of contact for Digital Assurance test automation engagements and tasks - Work as a team lead and primary point of escalation. Coach and mentor the team as needed - Experience in working with AI/ML solutions/tools is nice-to-have What you will bring  - Bachelor Computer Science / Software Engineering or equivalent degree required - Minimum 10+ years of demonstrated experience in IT environments - Minimum 7+ years experience leading Service Virtualization capabilities - Strong knowledge of all stages of software quality assurance like black box, gray box, white box testing, requirements analysis, test planning, reporting/control and root cause analysis - Strong understanding of system, integration, regression and user acceptance testing, familiarity with testing tools to include functional automation tools and test case management and defect management tools - In depth experience in Enterprise Technologies including SOA (Service Oriented Architecture), API Integration, Eventing, Web Services - Solid knowledge of the installation and configuration of the service virtualization tools (preferably CA DevTest tool) - Proven experience in multiple environments with designing/programming skills with strong Object Orientated skills using some of the open architecture standards such as APIs, ESB, MOM, BPEL, Servlets, SOAP, WSDL, JSPs, JDBC, SQL, JNDI, XML, HTML and J2EE best practices, design principles and techniques with SOA applications and ESB software (e.g., TIBCO) - Hands on experience with OO programming languages (JAVA preferred) and scripting (Java, Javascript, Beanshell). - Hands on experience with using DB applications and SQL programming languages. SQLServer, SQLExpress, Oracle, DB2, etc - Working experience in SDLC methodologies like Agile/Scrum and waterfall - Good understanding of best practices around CI/CD pipeline and Continuous Delivery Practices and Tools - Quality Assurance experience including experience managing and building test processes and frameworks; architecting, designing and delivering QA solutions - Knowledge and Experience in Mainframe Systems an asset - Knowledge in DevOps Tools is desirable (eg: Chef, Docker, Jenkins, Bamboo, etc) - Experience in test automation for Web and Mobile applications (UI & API) in a complex, integrated environment - Experience with automated testing tools such as Selenium/Java, Maven, TestNG, Extent Report, Cucumber, WinAppDriver/Appium, Jenkins, Bitbucket, Bamboo, Postman/Newman, Rest Assured, IntelliJ IDEA, Nexus, VBA - Good knowledge of Testing Automation - Working knowledge of SOA, SOA Testing, APIs and Microservices - Working knowledge of MOM and Eventing platforms such as MQ Series, Kafka/Confluent - Knowledge of Cloud Computing technologies/concepts - Effective communication skills and self-driver Be your best at Canada Life- Apply today    We are one of Canada's top 100 employers!   Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.       We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.           Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted  
Job ID
2022-23442
Job Locations CA-ON-Toronto
Posted Date 3 months ago(6/23/2022 2:50 PM)
We are Canada Life   Being a part of Canada Life means you have a voice. This is a place whereyour unique background, perspectives and talents are valued, and shape our future success.   You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.   Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.     Be your best at Canada Life.   We are looking for an Operations Coordinator (Onsite Position).   This administrative role ensures all regular daily office functions are accomplished. This role will be accountable for providing excellence in sales support and service in supporting advisors, clients and team members.   What you will do  - Key point of contact for business with customers at reception, on the phone and through general email - Provides mail, fax & courier support to office, along with general office oversight (office supplies, troubleshooting, BRP, Fire & Safety Plan, liaise with landlord, etc.) - Support the on boarding & termination process for staff and advisors (keys, badges, SARs, setup, troubleshooting, desks) - General business support (forms, inquiries, find an advisor) - Performs CE credit processing (certificates, send out, file, etc.) - Performs basic reporting for leadership and team as required - Manages day-to-day office expense processing (ie. bell, shred it) - Provides general event support within office - Business processing of new applications and move money - Support office compliance measures as required What you will bring  - Post-secondary education required - Operations or Sales Support related experience within Financial Services - Understanding of the operations of a sales organizations - Critical thinking skills with an aptitude for new ways of working - Skilled at building strong, collaborative relationships with multiple business partners across the region and country - Strong written, verbal and virtual communication skills - Strong passion for working in a high performance, faced-paced sales and service environment. - Ability to work well within a diverse team environment as well as a strong ability to work well independently - Self-starter who can be nimble and change direction when needed - Strong organizational skills, with the ability to juggle multiple priorities and meet deadlines - Proactive commitment to ongoing learning and personal development to continuously improve knowledge - Proactively provide excellent service and support to advisors and team members to ensure “the customer is at the centre of what we do” Be your best at Canada Life- Apply today    We are one of Canada's top 100 employers!   Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.       We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.           Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted  
Job ID
2022-23425
Job Locations CA-QC-Montreal | CA-ON-London
Posted Date 1 week ago(9/22/2022 2:42 PM)
We are Canada Life   Being a part of Canada Life means you have a voice. This is a place whereyour unique background, perspectives and talents are valued, and shape our future success.   You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.   Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.     Be your best at Canada Life.   We are looking for a Investigator, Market Conduct Investigations   Are you looking for an opportunity to work for a well-established Canadian company with a long history of success?  Do you want to be part of a supportive and collaborative team? Do you want every day to involve new and interesting challenges? Do you want to make a difference to the company and its customers? If so, we’re searching for the right candidate to join the Market Conduct Investigations team. In the role of Compliance Investigator, the successful applicant will be accountable for investigating and resolving sensitive issues and allegations of negligence and misconduct by financial security advisors/mutual fund representatives. They will play this key role by executing investigations to protect the integrity of our company and the livelihood of our customers.   What you will do  - Leverage big data and new technologies to conduct investigations into allegations of financial advisors’ and mutual fund representatives’ misconduct and inappropriate activity. - Report the outcome of these investigations to senior management and other key stakeholders (i.e. Regulators, Distribution partners, Errors and Omission insurers, etc.). - Respond to and diffuse media and litigation threats. - Provide support to the law department on litigation matters. - Plan and execute special projects to enhance the effectiveness and capabilities of the Market Conduct Investigations team. What you will bring  - Bilingualism required. Applicant must have fluency in both English and French, written and verbal. - Post-secondary degree required. Degrees in law, criminology, economics, or business are an asset. - Investigative, legal, compliance or financial/insurance industry background. Any of the below knowledge areas would be an asset to the role: - - Experience in resolving escalated complaints with an effort to strengthen the relationship between the client and our company. - Understanding of life, health and disability insurance and/or investment products, including segregated funds and mutual funds. - Understanding of legal implications in communications. - Understanding of professional liability insurance. - Understanding of privacy and its implications. - Knowledge of regulatory requirements and obligations involving life insurance and mutual fund products. - Excellent communication skills with the ability to speak and write using plain language, with clients and internal partners. - Excellent listening skills, including the ability to interview parties who are less cooperative. - Excellent interpersonal skills and the ability to influence and persuade. - Excellent judgment and decision-making skills. - Strong critical thinking and problem-solving skills, including the ability to identify issues, and work independently, proactively and pragmatically. - Strong organization and time management skills. - Ability to work independently and in a team setting.   *Please note that presently, our team is transitioning from a remote to hybrid work model. The successful candidate will be expected to work on a hybrid basis, attending the office some days and working remotely on others during the work week. This is subject to evolving public health and government mandates which may warrant a temporary return to remote work. Canada Life is continuously evaluating the safety and well-being of employees. Training may be conducted both virtually and in-person.     Be your best at Canada Life- Apply today    We are one of Canada's top 100 employers!   Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.       We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.           Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted  
Job ID
2022-23392
Job Locations CA-QC-Montreal
Posted Date 3 months ago(6/27/2022 1:56 PM)
We are Canada Life   Being a part of Canada Life means you have a voice. This is a place whereyour unique background, perspectives and talents are valued, and shape our future success.   You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.   Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.     Be your best at Canada Life.   We are looking for a Bilingual Administrator, Group Retirement Services (English & French).   Role Description   Group Retirement Services (GRS) Administration provides administration services for a variety of group products, including RRSP, RPP, DPSP, TFSA, Investment Only and various non-registered plan types.  In this role you’ll contribute to the effective record-keeping and reporting for GRS customers.  You must become proficient with the Group Pension Administration System (GPAS) and GRS processes.   Accountabilities: - Handling plan and member maintenance on GPAS, including data updates, financial transactions and reporting - Handling various inquiries, telephone calls etc. from multiple audiences - The daily management of a block of business - Fostering relationships with plan administrators, brokers, advisors and plan members - Handling sensitive and complex issues in a timely and accurate manner - Based on your assignment within GRS you will be specifically accountable for one or more of the following: - Standard and customized client reporting, including the completion of Annual Information Returns and responding to inquiries from external auditors - End to end daily administration (including contribution processing, investment fund changes, payment of member benefits, basic reporting and supporting advisors and plan administrators) Qualifications and Competencies: - Customer service focused with a positive can do attitude - Strong communication skills - both written and verbal - Organized and able to work in a dynamic and changing environment - Strong interpersonal skills with the ability to work independently and as part of a larger team - Self-motivated with an ability to effectively multi-task and meet tight deadlines - Ability and desire to produce quality work - Fluency in Microsoft Office tools including Word and Outlook, proficient in Excel - Knowledge of investment/retirement arrangements and/or GRS business processes an asset - Knowledge of rules and regulations as they relate to GRS products an asset - Bilingual French/English is required. Be your best at Canada Life- Apply today    We are one of Canada's top 100 employers!   Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.       We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.           Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted  
Job ID
2022-23384
Job Locations CA-QC-Montreal
Posted Date 3 months ago(6/17/2022 11:44 AM)
We are Canada Life   Being a part of Canada Life means you have a voice. This is a place whereyour unique background, perspectives and talents are valued, and shape our future success.   You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.   Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.     Be your best at Canada Life.   We are looking for a Group Retirement Plans Administration Assistant.   Role description    Reporting to the Associate Manager, you will be responsible for various administrative functions relating to Group Retirement Plans including RRSP, RPP, DPSP and Investment Only. You will work closely with a Group Retirement Services Customer Service Specialist providing support to assist them in their day-to-day caseload administration.    What you will do  - Processing of group and single deposits - Management of interfund transfers of client/member assets - Processing of cash withdrawals and transfers between registered plans from/to other financial institutions - Handling member and member plan maintenance on GPAS - Handling basic related inquiries, telephone calls etc. What you will bring  - Post-secondary education is an asset - 1 year work experience ideally in the financial or insurance industry - Strong customer service focus with a positive can do attitude - Strong communication skills in French and English - both written and verbal - Strong organization skills and ability to work in  a dynamic and changing environment - Self-motivated with an ability to effectively multi-task and be comfortable with tight deadlines; results oriented - Attention to quality in day-to-day activities/processes - Strong interpersonal skills - team player a must - Strong Microsoft Office tools including Word, Excel and Outlook Be your best at Canada Life- Apply today    We are one of Canada's top 100 employers!   Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.       We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.           Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted  
Job ID
2022-23383
Job Locations CA-ON-Toronto | CA-ON-London | CA-MB-Winnipeg | CA-QC-Montreal | CA-SK-Regina
Posted Date 1 week ago(9/19/2022 3:20 PM)
We are Canada Life   Being a part of Canada Life means you have a voice. This is a place whereyour unique background, perspectives and talents are valued, and shape our future success.   You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.   Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.     Be your best at Canada Life.   We are looking for a Manager, Financial Risk.   A unique opportunity in our Financial Risk Management team to apply your strategic business acumen, technical expertise and strong communication skills to develop guidance and risk advice for senior stakeholders.    Great-West Lifeco is an international financial services holding company with interests in life insurance, health insurance, retirement and investment services, asset management and reinsurance businesses.  We operate in Canada, the US and Europe under the brands Canada Life, Empower Retirement, Putnam Investments, and Irish Life.  At the end of 2019, our companies had approximately 24,000 employees, 197,000 advisor relationships, and thousands of distribution partners – all serving our more than 31 million customer relationships across these regions.   The team The Financial Risk Management team provides independent advice to senior management and the Board of Directors, and helps to support the oversight of market, credit and liquidity risks, and investment strategies across our group of companies.  Our team is fast-growing and dynamic, enabling you to draw upon a diverse range of knowledge, experience and skills.  We will continually encourage you to develop and excel in all areas of your role.   What you will do    You will play a key role in supporting the development and management of the Company’s enterprise-wide framework for financial risk by: - Developing / reviewing credit, market, and liquidity risk reports and streamlining the reporting process - Applying analytics to generate insights to help inform investment and risk strategy - Supervise coordination with cross-functional areas to ensure preparation of executive and Board-level material completed on time and to high degree of quality - Preparing for regular regulatory meetings, attending meeting and coordinating resulting actions - Leading the enhancement of credit risk modeling techniques for calculation of capital-at-risk and earnings-at-risk - Conducting key financial risk initiatives related to emerging financial risks, proposed acquisitions, and changes to risk limits - Monitoring business activities and external developments that would materially alter the company's risk profile - Building strong understanding of internal strategies to measure and manage financial risks to effectively challenge and identify opportunities for enhancements - Forming strong working relationships with internal stakeholders across our global business What you will bring  - Relevant professional qualification (CFA or FRM preferred) - A university degree in mathematics, statistics, computer science, engineering, economics or finance - Minimum five years relevant work experience - Excellent interpersonal and communication skills - Participates effectively in cross-functional and cross-regional teams - Proactive and self-directed with the ability to complete several tasks concurrently - Coaching / mentoring junior co-workers and managing projects to ensure deadlines are met - Presents complex technical concepts to a range of audiences - Keen eye for detail and superior analytical and problem-solving skills - Knowledge of credit and market risk at a minimum - Knowledge of liquidity risk, investments, ALM, IFRS 17 and life insurance an asset - Technically proficient in Microsoft Office suite, and one or more of R, Python, or VBA Be your best at Canada Life- Apply today    We are one of Canada's top 100 employers!   Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.       We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.           Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted  
Job ID
2022-23382
Job Locations CA
Posted Date 1 week ago(9/21/2022 2:54 PM)
We are Canada Life   Being a part of Canada Life means you have a voice. This is a place whereyour unique background, perspectives and talents are valued, and shape our future success.   You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.   Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.     Be your best at Canada Life.   Technology redefines the way we work and deliver to meet business needs and elevate the customer experience. You’ll be part of an organization that is embracing modern technology, innovation and agile ways of working.  Our Canada Technology team is a strategic partner in our business – with an ambition to be a forward-thinking, agile technology organization delivering secure, resilient and leading solutions that support Canada Life and the well-being of millions of Canadians.   We are looking for a Senior Project Manager within the Technology Risk and Security division.   Given the size and scope of our organization, we have the flexibility for this position to be located anywhere across Canada.    The Senior Project Manager will report into the Director of Technology Delivery and is responsible for leading Cyber Security and Technology Risk projects for the Technology Risk & Security division, designed to reduce risk to the organization.  The Project Manager works closely and effectively with various I.T. and business leaders, along with project team members and external parties, to ensure the projects are correctly defined, planned and delivered.  The Project Manager is accountable to the Project Sponsor and Delivery Leader in the management of project scope, budget, schedule and quality in order to deliver the expected business outcomes that meets leadership and client expectations.   What you will do  - Responsible for leading large and complex Cyber Security or Risk projects, ranging across various service areas such as Vulnerability Management, Identity & Access Management, Privileged Access Management, Multi-Factor Authentication, Security Logging, and Risk Standards/Controls. - Responsible for engaging  with business unit and technology leaders, cross functional teams, project team members and external parties to ensure projects are well-defined, planned and delivered - Demonstrates business and technical acumen to ensure deliverables and expected outcomes align with the Business Case - Works closely with the project sponsor and delivery leader to develop the business case and project charter, including defining the project scope, objectives, approach, measures of success, stakeholder engagement and communication plan - Develops integrated project plans demonstrating strong financial and project acumen (including cost estimates, budget, resourcing requirements), applying appropriate estimation models, and refining and managing performance against them as well as customizing project planning methods to suit the project - Manages project budgets and costs, and provides estimates and forecasts, including competent analysis of capitalization, amortization, and expense management - Engages & collaborates with governance stakeholders to ensure compliance of end-product towards corporate risk profile, standards and organizational governance processes - Performs risk planning and analysis (qualitative & quantitative), including risk identification and risk response planning - Executes, tracks and monitors progress to plan and communicates the appropriate project information to all relevant project team members and stakeholders - Contributes to and adapts to organizational change, best practice and improvements across teams, including the effective implementation and adherence to changes in processes and practices - Looks for and implements opportunities to improve team efficiencies - Provides coaching and mentorship on Project Management and project delivery methodologies and practices to less experienced Project Managers What you will bring  - Minimum 7 years as a Project Manager in an I.T. infrastructure environment (Cyber Security and Technology Risk experience an asset) - Must be self-motivated, organized, and able to multi-task in an environment of ever-changing processes and priorities - Attention to details, ability to analyze and evaluate information and render effective decisions or solve problems - Understanding of the principles and frameworks of successful infrastructure project management including demonstrated experience applying flexible delivery methodologies such as Agile Scrum, Kanban, Waterfall and Hybrid delivery approaches - Strong collaboration and teamwork skills. Demonstrated ability to communicate effectively (written & verbal), build consensus and promote the exchange of information among stakeholders - Demonstrated ability to translate complex technical subject matter in business terms for executive audiences, succinctly and professionally - Ability to handle ambiguity in a fast-paced environment with multiple concurrent tasks and changing priorities - Possess strong entrepreneurial skills with a bias to delivering business outcomes, forging strong business partnerships, effectively managing risk, managing scope change as an opportunity to deliver greater value and making value-oriented decisions - Excellent financial management skills including capital acquisitions - Experience in risk assessment and management techniques - Experience in managing complex projects that require effective change management across various Application and Technology portfolios - Experience in resource planning and performance management - Experience with Microsoft Project, Microsoft Power Platform (Power BI, Power Apps, Power Automate), Jira, Confluence, and Sharepoint - Ability to work in a virtual team environment, facilitating and contributing to work across geographies and across other functional team -   Be your best at Canada Life- Apply today    We are one of Canada's top 100 employers!   Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.       We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.           Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted  
Job ID
2022-23362
Job Locations CA-QC-Montreal
Posted Date 1 week ago(9/21/2022 11:34 AM)
We are Canada Life   Being a part of Canada Life means you have a voice. This is a place whereyour unique background, perspectives and talents are valued, and shape our future success.   You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.   Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.     Be your best at Canada Life.   We are looking for a Client Service Associate, Bilingual.    As a Client Service Associate, you will provide direct-to-client service to customers located in various locations across your geographical region. You will join a team of sales and service roles who collaborate very closely across multiple office locations; this partnership and team mentality contributes to the overall brand experience, and retention of existing clients.    This role is largely an internal-facing service role, with direct alignment to a block of clients who value responsive service. The ideal candidate will possess exceptional client service, technical, and training skills, and be successful in delivering on this remotely.   What you will do  - Provide an exceptional client service experience and related advice (where appropriate) through remote connection with client in delivery method of their choosing (i.e., webinar, telephone/conference, online chat, email). - Maintains exceptional brand experience and places customer at the centre of all we do, striving for service excellence. - Customized reporting capabilities; differentiating and anticipating the needs of clients. - Strong technical understanding and knowledge of internal and end-client administration systems/platforms/tools. - Contributes to annual and quarterly business plans and establishes realistic product and process goals to achieve success. - Improves industry knowledge of group benefits through ongoing education and awareness of local market and economic fluctuations that impact client; adapts strategies and service offering accordingly. - Collaborates with sales, operations, and peer service teams to achieve shared objectives, improve productivity, and process efficiency What you will bring  - Highly adaptable, driven to be your best, and proven initiative. - 5 years’ experience in a client service role - Exceptional customer service skills - Ability to build strong relationships - Ability to drive results and innovation - Excellent verbal & written communication skills - Strong attention to detail - Demonstrates organizational & time management skills - Proficient in using the Microsoft Office suit and CRM Database - Strong collaborator - Keen on teaching and training others - Bilingual (French/English) is required as you will be serving a mix of Anglophone and Francophone clients - This position will be expected to have or commit to completing the Group Benefits Associate designation under the Certified Employee Benefits Specialist Program We offer a challenging, team-oriented work environment, competitive income and benefits, and opportunities for professional and personal development and growth.     Be your best at Canada Life- Apply today    We are one of Canada's top 100 employers!   Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.       We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.           Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted  
Job ID
2022-23312
Job Locations CA-ON-London | CA-ON-Toronto | CA-MB-Winnipeg
Posted Date 1 month ago(8/29/2022 3:00 PM)
We are Canada Life   Being a part of Canada Life means you have a voice. This is a place whereyour unique background, perspectives and talents are valued, and shape our future success.   You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.   Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.     Be your best at Canada Life.   We are looking for a Business Solutions Architect.   Given the size and scope of our organization, we have the flexibility for this position to be located in the following head office locations: Toronto, London, Winnipeg.    We are currently looking for a Senior Business Architect that will work to align the strategic goals and objectives of the business units with decisions regarding the services they provide.   As a key business partner this role will support the achievement of key goals; planning and execution of various business scenarios; and delivery of bottom line business value. As a Senior Business Architect, you will support the LifeCo brand GLOBALLY by supporting the different areas such as but not limited to Audit, HR, Risk, AML, Compliance etc.   What you will do  - Consult with business leaders to review, analyze, evaluate projects, and present opportunities to develop new services and leverage new business models and technologies for the business - Create the vision and roadmap that guides the portfolio of Corporate Technology solutions through the documentation of current and future capabilities, business information, business needs and prioritize using business architecture deliverables aligned with business strategy - Construct conceptual business architecture models to determine the best path for implementing strategic business opportunities that may include improvement in business operations, better use of business information, enhancements to systems, user training and/or software procurement - Apply and utilize business modeling methods to ensure results oriented deliverables in a way that can be used to inform project level initiatives and executive decision making - Be the subject matter expert in the development of the overall business architecture framework for the enterprise - Collaborate with the Enterprise Architecture team to ensure alignment with the enterprise - Functions as a liaison to Business and IS partners in order to gain a broad understanding of industry trends and innovations, and their impact on the business - Provide business architectural oversight of projects; ensure requirements are in alignment with business strategies and business architecture roadmap/framework What you will bring  - University degree in a business discipline, computer science or equivalent experience - Deep understanding of Business areas supported by Corporate Technology is a strong asset - Minimum (ten) 10 years of experience delivering improved business solutions - Minimum of five (5) years of experience in a Systems or Business Architecture role or related areas of expertise - Excellent communicator that can effectively communicate high-level concepts and ideas, through to solutions, with stakeholders and technology teams - Demonstrated ability to build and maintain collaborative stakeholder relationships across multiple geographies and business functions - Self-starter with the ability to operate with comfort in ambiguity - Enterprise Architecture/IT model development is a strong asset - Demonstrated ability of developing strategies and roadmaps using various techniques - Demonstrated strong business skills and methods including business case development - Excellent consulting, verbal and written communication skills in English What really sets you apart: - Exposure to Technology platforms for Artificial Intelligence (Robotics, Machine Learning, etc.), Data Science and Big Data, is a plus - Familiarity with Cloud Computing Technologies: Microsoft Azure, AWS, GCP, etc. - Comfortable with different Architecture Taxonomies, Methodologies and Frameworks (TOGAF, Zachman, etc.) Be your best at Canada Life- Apply today    We are one of Canada's top 100 employers!   Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.       We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.           Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted  
Job ID
2022-23279