Canada Life Assurance Company

Current Career Opportunities

The following are our current career opportunities.

 

Click on the job title for details of the role. If you are interested in the role and you meet the qualifications, we invite you to apply for the opportunity from the page that opens.

 

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Search Results Page 7 of 8

Job Locations CA-ON-Toronto | CA-ON-London | CA-MB-Winnipeg
Posted Date 3 months ago(2/22/2022 2:12 PM)
We are Canada Life   Being a part of Canada Life means you have a voice. This is a place whereyour unique background, perspectives and talents are valued, and shape our future success.   You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.   Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.     Be your best at Canada Life.   We are looking for a Senior Data Scientist.    Role description   We are looking for a Senior Data Scientist with strong expertise in machine-learning, data mining, and information retrieval to design, prototype and build the next generation analytics, machine learning engine and services.   The Insurance Solutions Data Analytics team is responsible for enabling the overall Insurance Strategy using predictive analytics and AI. We use data to deliver insights and drive opportunities in sales and distribution, pricing, underwriting, and claims. Our responsibilities include the management and evolution of the accelerated underwriting program for individual insurance at Canada Life.   Canada Life is one of the top 3 Insurance carriers in Canada who is part of a strong and mature global financial company. Canada Life has embarked on a transformation that is changing the way we work and how we help our customers. As a member of a growing team, you will have an exciting opportunity to contribute to innovative and entrepreneurial projects in a cross-functional and agile environment. The role will benefit from collaboration with actuaries, subject matter experts, technology partners, and other data professionals across Canada Life. What you will do - Partner with the Director to shape the vision for Data Science in the business unit by implementing and utilizing best practices and technologies - Build out framework for dev ops, data storage, and data analysis for the business unit - Leverage advanced techniques to develop and deploy predictive models to support pricing, underwriting, operations, and research - Deploy and disseminate tools, techniques and products that extend our capabilities and deliver new business value - Support the maintenance and evolution of existing initiatives including our accelerated underwriting program through detailed analysis of opportunities for optimization and expansion - Serve as an active and contributing member to the broader data science and analytics community at Canada Life Provide expertise in data science, machine learning, artificial intelligence, software engineering - Work with internal senior leaders and business partners to identify key areas for Data Science to impact customer experience and demand generation across various domains - Identify business problems, that if remedied, will return significant value using data in partnership with data owners and advisors - Create and align on a roadmap to execute against the priorities - Direct the design, development, and delivery of data science initiatives Partner with internal senior leaders to ensure these business initiatives are executed with optimal chance of success and adoption - Project expected outcomes of analytical models using statistical analysis and embed into business case and reporting initiatives - Advocate for Data and Analytics and champion change, driving adoption across business units and functions - Present the results of analysis and modeling to multiple stakeholder groups of varying seniority - Cultivate relationships to help with the determination of root-cause data quality problems, resolve problems & opportunities to drive significant data quality improvements across the company Define data foundations, architecture, governance, and data management practices for the business unit - Work with large datasets (millions of records & thousands of variables) to create clean, consistent, and fully modeled data knowledge - Understand and leverage datasets stored across 300+ systems to profile them and determine data quality remediation plans - Utilize data management tools such as: IGC, IA, stewardship centre, data modelling, database knowledge and tools, data modelling, data architecture, visualization tools, and regular expressions to create data intelligence for the business unit and the organization as a whole   What you will bring - D/MS in Data Science, Computer Science, Statistics, or Applied Math - 5+ years of experience in Data Science/Analytics, Engineering and product management - Experience with R or Python is required. Background in programming in C, C++, Java is beneficial - Experience working with large data sets, simulation/optimization and distributed computing tools (Map/Reduce, Hadoop, Hive, Spark, Gurobi, Arena, etc.) - Experience working in startup environment or organizations with an agile culture - Working knowledge of Dev Ops and ML Ops processes - Experience with Azure ML services and the broader Microsoft Azure ecosystem is a strong asset (Databricks, Data Factory, Synapse, etc.) - Proficient in writing complex SQL queries to extract and integrate data from multiple sources - Professional attitude and service orientation; superb team player - Strong problem-solving skills to mature data governance, data management, and data architecture across the business unit - Strong written and verbal communication skills along with strong desire to work in cross-functional teams - Able to build a sense of trust and rapport that creates a comfortable & effective workplace - Attitude to thrive in a fun, fast-paced environment What will be nice to have? - Prior experience in life insurance/wealth management, or other financial services industry (e.g., retail banking, credit card, property and casualty insurance)     Be your best at Canada Life- Apply today    We are one of Canada's top 100 employers!   Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.       We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.           Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted   #indtech
Job ID
2022-22511
Job Locations CA-ON-London
Posted Date 2 weeks ago(5/3/2022 11:54 AM)
We are Canada Life   Being a part of Canada Life means you have a voice. This is a place where your unique background, perspectives and talents are valued, and shape our future success.   You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.   Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.     Be your best at Canada Life.   We are looking for a Business Analyst, Individual Insurance (1 year term).   Role description    Our ideal candidates are detail-oriented, have strong life insurance knowledge, are familiar with the mainframes that support our life insurance products and understand client service and/or policy change processes.   You will work closely with business leaders, project managers and teams to deliver project requirements on time, ensure compliant practices, processes and policies are followed, and to supporting end users on the mainframe systems, such as FM, Pallm or Ingenium. This is position is to work on a temporary special assisgment for a one year term.    What you will do: - Perform trouble shooting and maintenance associated with the ongoing operations of the FM, Pallm or Ingenium systems for life insurance new business and client service, including running queries. - Perform business systems analysis in support of ad hoc business needs, i.e. inquiries regarding the FM, Palm or Ingenium systems. - Write detailed business requirements in conjunction with the systems analyst in support of system changes for new products, for legislative or business process reasons and to correct production problems for the systems supported. - Develop test plans and conditions and perform acceptance testing of system changes. - Help administrative areas with training related to system changes and projects. - Liaise between business teams and I.S. partners.   What you will bring: - Knowledge of individual life insurance products, processes and systems - Strong analytical and problem-solving skills - Strong interpersonal skills and a demonstrated ability to work effectively in a team environment - Excellent oral, written and verbal communication - Excellent time management and ability to manage own workload to meet deadlines - Ability to work with minimal supervision - Ability to adapt to change and work in a fast-paced environment - Attentive to a detailed and timely execution - Creative, takes initiative, decisive - Good coping skills and tolerance of ambiguity - Demonstrated commitment to self-development - Ability to communicate with all levels of staff - Excellent technical skills including Excel, Word and SharePoint - Good decision-making skills   Be your best at Canada Life- Apply today    We are one of Canada's top 100 employers!   Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.       We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.           Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted  
Job ID
2022-22508
Job Locations CA-ON-Toronto | CA-ON-London
Posted Date 2 months ago(3/22/2022 1:30 PM)
We are Canada Life   Being a part of Canada Life means you have a voice. This is a place whereyour unique background, perspectives and talents are valued, and shape our future success.   You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.   Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.     Be your best at Canada Life.   We are looking for a Senior User Experience (UX) Designer   Given the size and scope of our organization, we have the flexibility for this position to be located in the following head office locations: Toronto or London.      Role description  Do you have a passion for creating compelling and meaningful digital experiences? Do you always think about the customer first? Are you a creative problem-solver and communicator? Do you want to help lead the transformation of a company and an industry? If you answered a wholehearted yes to all these questions, we want to talk to you.   What you will do  You can expect to spend part of you days: - Creating and effectively presenting UX deliverables low-fi sketches, prototypes, flows, IA and other UX artifacts, when they will help us arrive at an effective solution – you have a talent for making even the most complex concepts seem simple - Assessing inputs from multiple sources (UX research, existing digital experiences, project/product requirements, tech constraints, analytics) and synthesizing it to develop effective design recommendations, taking into account our need for consistency, clear navigation systems, highly usable interactions, consistent design patterns, etc. - Executingpixel-perfect designs in the form of high-fi wireframes and shared libraries - Creating, reviewing and refining documentation– your work will help everyone understand how and where they can effectively use design system elements, including interactive samples, and easy-to-follow “do” and “don’t” examples of use - Collaborating directly with developers and stakeholders throughout your work, to ensure we’re balancing design, technology, user and business needs at all times - Empathizing with our users, and become aware of their thoughts, needs, and behaviours to make recommendations that are optimized for them - Staying current on emerging trends in user-centered methodologies, accessibility, UI design patterns, usability principles and web technologies     What you will bring  - A few years of professional experience in a UX or Interaction Design role - A system thinker who has an eagle eye for consistency and high-quality design, combined with a creative and innovative mindset - A demonstrable portfolio of work that exhibits your process for solving design problems - Clear ability to simplify complex concepts and requirements - Experience with industry tools such as Sketch, InVision, Axure, Adobe CC - Excellent communicator with the ability to effectively convey design processes, ideas, and solutions - Comfortable with facilitation of group conversations and problem-solving sessions with a wide range of experts - Passionate about user experience and all things digital - Previous experience in agile environments and with AODA/WCAG accessibility are considered an asset   #LI-Hybrid Be your best at Canada Life- Apply today    We are one of Canada's top 100 employers!   Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.       We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.           Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted  
Job ID
2022-22504
Job Locations CA-ON-Toronto | CA-AB-Calgary | CA | CA-SK-Regina | CA-MB-Winnipeg | CA-BC-Vancouver | CA-QC-Montreal
Posted Date 7 hours ago(5/17/2022 1:25 PM)
We are Canada Life   Being a part of Canada Life means you have a voice. This is a place where your unique background, perspectives and talents are valued, and shape our future success.   You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.   Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.     Be your best at Canada Life.   We are looking for a Bilingual Customer Care Specialist (English/French).   This position includes handling of activities related to the service of our industry leading‎ Individual Health products. Customer Care Specialists provide prompt and courteous customer support to incoming inquiries from our existing clients.   Hours of Operation are Monday through Friday 8am-6pm.    Shift – 9:00 AM to 5:00 PM   What you will do    - Receiving and responding to incoming calls and emails from existing clients - Making outbound calls and responding to emails from existing clients - Overcoming objections in order to increase loyalty and retain business - Maintaining internal database records‎. What you will bring  - An active Life License (LLQP) or in the process of obtaining it within the next 4 months - Excellent English/French verbal and written communication skills - Professional telephone manner with strong focus on customer service - Skilled at listening and speaking to a variety of people‎ - Track record of being detail oriented - Highly organized and desire to work in a dynamic, fast-paced environment - ‎Desire to constantly improve work environment and to grow personally - Knowledge of Health Benefits preferred, but not required Be your best at Canada Life- Apply today    We are one of Canada's top 100 employers!     Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.       We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.           Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted  
Job ID
2022-22498
Job Locations CA-QC-Quebec City | CA-QC-Quebec City | CA-QC-Montreal
Posted Date 3 weeks ago(4/27/2022 8:27 AM)
We are Canada Life   Being a part of Canada Life means you have a voice. This is a place whereyour unique background, perspectives and talents are valued, and shape our future success.   You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.   Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.     Be your best at Canada Life.   We are looking for a Service Specialist, bilingual (English/French).   As a Service Specialist, you will be responsible for providing excellent customer service to our clients and Advisors.  You will be a key part of the Canada Life Group Customer team, working with sales and service roles across multiple offices to achieve common goals, and delight our customers.      What you will do: - Participate in employee educational sessions - Review contracts and employee booklets, and provide interpretation of contract wording to clients and advisors - Meet with clients and advisors on a regular basis to review and discuss product updates as well as administrative and claims procedures - Assist with training clients on administration of their benefit plans, including the on-line enrollment, billing and reporting tool - Act as a liaison with head office and claims offices on issues/problems with respect to assigned clients. Actively seek to find solutions for client/advisor issues - Work with underwriting on review and approval of routine plan changes - Manage premium billing problems/issues including employee terminations, new employee additions, wage/salary changes, etc. What you will bring: - A minimum of 3 years experience with Group Life and Health products - Excellent communication skills, both oral and written - Highly adaptable, driven to be your best, and proven initiative. - Post-secondary level education or a combination of relevant work experience  - Proven experience providing excellent customer service - Ability to work independently as well as in a team environment - Strong decision making, problem solving skills and analytical skills - Proven organizational skills with the ability to manage multiple tasks and adjust to changing priorities in a fast-paced environment - Effective delegation and follow up skills - A valid driver’s license is required and automotive transportation    Be your best at Canada Life- Apply today    We are one of Canada's top 100 employers!   Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.       We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.           Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted      
Job ID
2022-22483
Job Locations CA-QC-Montreal
Posted Date 3 weeks ago(4/26/2022 2:31 PM)
We are Canada Life   Being a part of Canada Life means you have a voice. This is a place where your unique background, perspectives and talents are valued, and shape our future success.   You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.   Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.     Be your best at Canada Life.   e are looking for a Bilingual Administrator, Group Retirement Services (English & French).   Role Description   Group Retirement Services (GRS) Administration provides administration services for a variety of group products, including RRSP, RPP, DPSP, TFSA, Investment Only and various non-registered plan types.  In this role you’ll contribute to the effective record-keeping and reporting for GRS customers.  You must become proficient with the Group Pension Administration System (GPAS) and GRS processes.   Accountabilities: - Handling plan and member maintenance on GPAS, including data updates, financial transactions and reporting - Handling various inquiries, telephone calls etc. from multiple audiences - The daily management of a block of business - Fostering relationships with plan administrators, brokers, advisors and plan members - Handling sensitive and complex issues in a timely and accurate manner - Based on your assignment within GRS you will be specifically accountable for one or more of the following: - Standard and customized client reporting, including the completion of Annual Information Returns and responding to inquiries from external auditors - End to end daily administration (including contribution processing, investment fund changes, payment of member benefits, basic reporting and supporting advisors and plan administrators) Qualifications and Competencies: - Customer service focused with a positive can do attitude - Strong communication skills - both written and verbal - Organized and able to work in a dynamic and changing environment - Strong interpersonal skills with the ability to work independently and as part of a larger team - Self-motivated with an ability to effectively multi-task and meet tight deadlines - Ability and desire to produce quality work - Fluency in Microsoft Office tools including Word and Outlook, proficient in Excel - Knowledge of investment/retirement arrangements and/or GRS business processes an asset - Knowledge of rules and regulations as they relate to GRS products an asset - Bilingual French/English is required. Be your best at Canada Life- Apply today    We are one of Canada's top 100 employers!   Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.       We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.           Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted  
Job ID
2022-22475
Job Locations CA-ON-Toronto | CA-ON-London | CA-MB-Winnipeg
Posted Date 4 weeks ago(4/20/2022 3:21 PM)
We are Canada Life   Being a part of Canada Life means you have a voice. This is a place where your unique background, perspectives and talents are valued, and shape our future success.   You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.   Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.     Be your best at Canada Life.   We are looking for an Associate Communications Manager.   This role is for a 12-month contract   Given the size and scope of our organization, we have the flexibility for this position to be located in the following head office locations: Toronto, London, Winnipeg.    Role description    Advisory Network believes in supporting advisors by understanding the strength and breadth of our diverse advisor relationships, and ensuring their needs are represented in everything we do.   As an Associate Distribution Communications Manager, you will help Advisory Network senior leadership develop key messages and implement market development event and communications strategies to move the needle on advisory network priorities.   Your efforts and expertise will also support the Distribution Communications Engagement team to ensure our Advisory Network story is represented within Individual Wealth, Insurance and Customer Experience and Marketing projects and our channel leaders ‘take’ is reflected.   What you will do  - Deliver an integrated, data-driven, omnichannel communications and event content strategy that amplifies the Advisory Network value proposition through every advisor and firm touchpoint - Plan and implement innovative, advisor-centric communications and market development events - Translate line of business objectives into effective advisor-focused content strategies for virtual and in-person market development events. - Develop communications tactics which support advisors, field management and leadership - Provide 360-degree insight on distribution channel nuances, needs, goals and priorities. - Act as the subject matter expert for your aligned advisory network business unit, providing a resource for the Distribution Communications Engagement team guide them with sensitivities, tone, and messaging. - Support Advisory Network senior leaders with communication and advisor event strategy for Advisory Network initiatives and maintains visibility over all field-facing communications. - Develop and execute core messaging blueprint for your aligned Advisory Network business unit, to bring focus to highest priority deliverables and to enable clear and consistent advisor messaging across all field-facing initiatives. - Oversees executive communications support for the VPs of your aligned business unit (including speaking remarks, presentations, etc.).   What you will bring  - University degree in communications or marketing. - 5+ years’ experience in marketing and/or in the financial services industry. - Exceptional relationship management and collaboration skills with colleagues, clients and third parties. - Ability to thrive in a fast-paced environment with proven ability to manage competing priorities in a highly organized manner. - Exceptional attention to detail. - Exceptional communication skills – written and verbal.   Be your best at Canada Life- Apply today  #ind We are one of Canada's top 100 employers!   Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.       We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.           Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted  
Job ID
2022-22460
Job Locations CA-QC-Montreal
Posted Date 3 months ago(2/18/2022 9:14 AM)
We are Canada Life   Being a part of Canada Life means you have a voice. This is a place where your unique background, perspectives and talents are valued, and shape our future success.   You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.   Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.     Be your best at Canada Life.   We are looking for a Group Retirement Plans Administration Assistant.   Role description    Reporting to the Associate Manager, you will be responsible for various administrative functions relating to Group Retirement Plans including RRSP, RPP, DPSP and Investment Only. You will work closely with a Group Retirement Services Customer Service Specialist providing support to assist them in their day-to-day caseload administration.    What you will do  - Processing of group and single deposits - Management of interfund transfers of client/member assets - Processing of cash withdrawals and transfers between registered plans from/to other financial institutions - Handling member and member plan maintenance on GPAS - Handling basic related inquiries, telephone calls etc. What you will bring  - Post-secondary education is an asset - 1 year work experience ideally in the financial or insurance industry - Strong customer service focus with a positive can do attitude - Strong communication skills in French and English - both written and verbal - Strong organization skills and ability to work in  a dynamic and changing environment - Self-motivated with an ability to effectively multi-task and be comfortable with tight deadlines; results oriented - Attention to quality in day-to-day activities/processes - Strong interpersonal skills - team player a must - Strong Microsoft Office tools including Word, Excel and Outlook   Be your best at Canada Life- Apply today    We are one of Canada's top 100 employers!   Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.       We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.           Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted  
Job ID
2022-22459
Job Locations CA-MB-Winnipeg
Posted Date 3 months ago(2/28/2022 7:22 PM)
We are Canada Life   Being a part of Canada Life means you have a voice. This is a place whereyour unique background, perspectives and talents are valued, and shape our future success.   You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.   Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.     Be your best at Canada Life.   We are looking for a Senior Customer Service Assistant.   Reporting to the Associate Manager in Group Retirement Services, you will work closely with GRS Administration and our customers in various aspects as set out in the following accountabilities.   You key accountabilities will include: - Efficiently processing incoming customer cheques and applying them to our production system - Timely processing and distribution of incoming mail for GRS department - Processing and sorting of withdrawal cheques for distribution - Providing phone coverage for our GRS department 1-800 phone line where some flexibility in work hours is required - Clerical support for things such as filing (both paper and electronic), ordering supplies, ad hoc mailings, bank walkovers, etc. - Processing of returned mail - Processing and distribution of various confirmation statements and letters - General processing on GPAS system   Required Competencies and Behaviours: - Strong organizational skills - Excellent customer service skills - Excellent communication skills - Proven team skills - Experience and knowledge of contribution tax receipts would be an asset - Experience with the GPAS and IMS systems would be an asset - Ability to work comfortably with Microsoft products (i.e., Excel, Word, Outlook) - Demonstrated ability for flexibility to change focus as priorities shift within the team   We offer a challenging team-oriented work environment, competitive income and benefits and opportunities for professional and personal development and growth.     Be your best at Canada Life- Apply today    We are one of Canada's top 100 employers!   Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.       We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.           Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted  
Job ID
2022-22450
Job Locations CA-ON-London | CA-ON-Toronto
Posted Date 10 hours ago(5/17/2022 9:44 AM)
We are Canada Life   Being a part of Canada Life means you have a voice. This is a place where your unique background, perspectives and talents are valued, and shape our future success.   You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.   Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.     Be your best at Canada Life.   About Canada Life’s Digital Hub   Canada Life’s Digital Hub is a team driven by customer needs. We provide expertise and strategic thought leadership that’s fueling Canada Life’s customer experiences.      Our team of experts in design, technology, product and agile work collaboratively with our business partners, creating digital tools that improve our customers’ lives. Come join an organization committed to delivering innovative, digital experiences.    Given the size and scope of our organization, we have the flexibility for this position to be located in the following head office locations: Montreal, Toronto, London, Winnipeg.    We are looking for a UX Research Specialist.   Role Description Reporting to the Director, Digital Strategy and Research, the UX research specialist will collaborate with stakeholders across the organization to design, develop and execute generative and evaluative research activities to help our organization better understand our users and the contexts in which they live and work. You’ll help build a strong foundation of knowledge and insight and work closely with cross-functional groups of experts to bring the Canada Life digital vision and strategy to life. In addition, you’ll help to grow a research culture at Canada Life by enhancing our research operations and democratizing research activities with other UX and digital product teams.    What you will do   - Work with stakeholders, product owners, subject matter experts, and design teams to elicit strong research questions, develop research plans, and prioritize research efforts - Design and lead a variety of generative and evaluative research activities, including but not limited to moderated or unmoderated user testing, user interviews, card sorts and tree tests, click tests, and A/B testing - Provide ongoing support for sustained digital and strategic initiatives as well as ad hoc, tactical research requests  - Craft actionable research plans to deliver meaningful insights about Canada Life’s various users and customers, including the identification and prioritization of research activities - Translate observations into insights and articulate a clear perspective on users and their contexts, ensuring a strong shared understanding of findings - Communicate research findings in a variety of formats including journey maps, jobs-to-be-done, top task analyses, personas, usability reports, or other diagrams - Contribute to the development and refinement of repeatable research processes and other operational activities - Collaborate closely with product delivery teams to support user-centric, strategic decision making for digital products - Manage and support recruitment of research participants in coordination with external and internal parties - Provide coaching and support on research best practices, methodologies, and approaches to UX designers and others executing research  - Lead and participate in workshops and other group activities centered around understanding and responding to research findings   What you’ll bring   - 1-2+ years experience in a role focused on design research or user research, including usability testing, with an emphasis on qualitative research - Some experience performing research in an Agile environment - A strategic mindset with an ability to translate insights into clear recommendations for designers and product teams - Excellent communication, presentation, and storytelling skills, and a demonstrated ability to foster a strong shared understanding of research findings - Capable of quickly getting up to speed on new projects and their needs - Comfort with uncertainty and an ability to adapt to new information and insights - A relationship builder who understands the importance of collaboration as part of a cross-functional team and who can help build alignment within and across teams - A curious mindset and an appetite for continuous learning - Familiarity with financial services and/or insurance industries would be an asset - Experience with UserZoom would be an asset, as well as familiarity with prototyping and design tools such as InVision       Be your best at Canada Life- Apply today    We are one of Canada's top 100 employers!   Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.       We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.           Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted  
Job ID
2022-22444
Job Locations CA-ON-Toronto
Posted Date 1 week ago(5/9/2022 2:09 PM)
We are Canada Life   Being a part of Canada Life means you have a voice. This is a place whereyour unique background, perspectives and talents are valued, and shape our future success.   You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.   Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.     Be your best at Canada Life.   We are looking for an Actuarial Associate.      Role description    We are currently seeking Actuarial Associates to join our Actuarial Resource Pool (ARP) in 2022. The purpose of the ARP is to allow aspiring Actuaries to gain a wide variety of exposure to different areas in the company through rotations while they progress toward their Fellowship in the Society of Actuaries and Canadian Institute of Actuaries. As an Actuarial Associate, you are a key member of a highly respected and professional Actuarial team and will have an opportunity to work in the following main areas: - Reinsurance Pricing - Reinsurance Valuation and Financial Management - IFRS17 - Enterprise Risk Management - Risk Analysis - Capital Management - Other Corporate areas We offer a friendly, supportive work environment, one that rewards initiative and commitment. As an insurance and financial services leader, we know the requirements for obtaining your Fellowship designation with the Society of Actuaries as well as the Canadian Institute of Actuaries are unique and challenging. We provide an environment that promotes a balance between work, education and a personal life throughout the qualification process.   Qualifications and Competencies: - Associate of Society of Actuaries - University degree (preferably with a major in Actuarial Science, Mathematics, Statistics or Finance) and strong academic achievements - At least three years work experience in an actuarial role - Sound actuarial judgment and excellent analytical and problem-solving skills - Excellent communication, interpersonal and leadership skills - Well organized, delivering accurate work with an attention to detail, in a timely manner - Team player, with an ability to lead and who is also comfortable working independently - Strong MS Excel, Word, Access, GGY AXIS and VBA skills - Working knowledge of SQL server is an asset Benefits: - Opportunities to do challenging work in a dynamic, collaborative and fast-growing team - Leaders who support your development through coaching and managing opportunities - A competitive and comprehensive rewards program including bonuses and flexible benefits - Support in order to work towards becoming a fully qualified actuary, including study days, study material and the cover of exam fees - The opportunity to participate in a variety of teambuilding activities, conferences, and professional development activities that help to strengthen your skills and knowledge and build strong relationships among actuarial staff - Access to various sports leagues such as hockey and indoor soccer, an on-site fitness centre and cafeteria  Our people are the face of our organization, and we encourage and support the community-minded volunteer efforts of our staff and financial security advisors. By combining our financial strength and the volunteer spirit of our staff with a firm commitment to the communities where we live and work, we are all building stronger communities together.         Be your best at Canada Life- Apply today    We are one of Canada's top 100 employers!   Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.       We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.           Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted  
Job ID
2022-22375
Job Locations CA-QC-Montreal | CA-BC-Greater Vancouver | CA-ON-Ottawa | CA-AB-Edmonton | CA-MB-Winnipeg | CA-SK-Regina | CA-QC-Quebec City | CA-NB-Fredericton | CA-SK-Regina | CA-NL | CA-NS-Halifax | ...
Posted Date 3 months ago(2/23/2022 12:52 PM)
Nous sommes la Canada Vie   Joignez-vous à la grande équipe de la Canada Vie, où votre expérience, votre point de vue et votre talent seront valorisés. Contribuez à façonner notre succès futur.   La Canada Vie vous donne l’occasion de donner le meilleur de vous-mêmes. Nous offrons un milieu de travail diversifié et inclusif, et nous vous aidons à développer votre carrière et à prendre soin de votre bien-être. Vous pourrez y exceller à votre manière, en trouvant des façons novatrices et améliorées d’offrir des expériences exceptionnelles aux clients et aux conseillers.     Ensemble, au sein d’une grande équipe, vous réaliserez notre objectif commun d’améliorer le bien-être des Canadiens. C’est ce qui nous motive. Entrez au service d’une compagnie solide et prospère sur laquelle des millions de Canadiens comptent.    Donnez le meilleur de vous-mêmes à la Canada Vie Nous sommes à la recherche d' Analystes aux réclamations médicales et dentaires bilingues afin de compléter notre équipe en pleine croissance.   C'est une occasion exceptionnelle de mettre à profit vos excellentes aptitudes analytiques!   Le titulaire de ce poste procède à l’analyse détaillée et à l’entrée des données relatives à des demandes de règlements médicales et dentaires sur système informatique. Il devra exécuter promptement l’analyse des demandes de règlements afin de rencontrer les délais de service tout en maintenant un excellent standard de qualité pour ainsi assurer un service de qualité et efficace à nos clients.   Profitez de nos avantages sociaux compétitifs! Nous offrons un environnement stimulant, un revenu et des avantages sociaux concurrentiels ainsi que des possibilités de croissance et de perfectionnement sur les plans professionnel et personnel. Nos avantages sociaux comprennent un Compte de mieux-être, une allocation pour la formation continue, et une protection d’assurance gratuite pour vous et votre famille, dès votre entrée en fonctions. De plus, le bureau est bien situé, au 800 de la Gauchetière, au centre-ville de Montréal.    Vous serez responsable des tâches suivantes :  - Effectuer le processus d’analyse de demandes de règlements qui n’ont pas été automatisées par le système; - Procèder à la saisie des données ainsi qu’à l’analyse détaillée si certaines demandes de règlements ne peuvent être entrées dans le système; - Valider les demandes de règlements en utilisant le matériel en ligne afin de déterminer si les spécifications particulières des contrats et les procédures administratives sont rencontrées; - Communiquer avec les fournisseurs à travers le Canada par téléphone et/ou par écrit, si des informations supplémentaires sont requises afin de finaliser le traitement d’une demande de règlement; - Assurer les suivis nécessaires et requis dans les dossiers de façon autonome; - Procéder aux ajustements, lorsque nécessaire; - Participer à certains projets ou certaines tâches particulières.  Compétences et aptitudes requises :  - Diplôme d’études collégiales ou l’équivalent; - Vitesse minimale de 40 mots par minute en entrée de données et capacitéà travailler avec précision avec un volume de travail élevé; - 2 à 3 ans d’expérience de travail en milieu professionnel; - Très bonne capacité d’analyse; - Autonomie et habiletéà prendre des décisions; - Grande facilité d’apprentissage; - Habiletés à travailler sous pression; - Capacité démontrée à rencontrer des exigences de productivité et de qualitéélevées; - Aisance avec les systèmes informatiques; - Bilinguisme avancé, tant à l’oral qu’à l’écrit; - S’engager à respecter nos valeurs : Perception des clients, Intégrité, Partenariat et Collectivités; - Les candidats sélectionnés devront se soumettre à une vérification du gouvernement fédéral. Donnez le meilleur de vous-même à la Canada Vie. Postulez sans tarder!    Nous sommes l’un des 100 meilleurs employeurs au Canada!     À la Canada Vie, nous répondons aux besoins de sécurité financière de plus de 13 millions de personnes au Canada, et nous exerçons des activités additionnelles en Europe et aux États-Unis. En tant que membre du groupe de sociétés de la Corporation Financière Power, nous figurons parmi les chefs de file en assurance au Canada et sommes un prestataire de produits d’assurance-vie et d’assurance-maladie, de placement et d’épargne-retraite. Nous offrons un vaste portefeuille de solutions financières et de régimes d’avantages sociaux aux particuliers, aux familles, aux entreprises et aux organisations.       Nous nous sommes engagés à offrir un milieu de travail inclusif et facile d’accès, où tous les employés et les clients se sentent valorisés, respectés et appuyés. Nous nous sommes également engagés à mobiliser une main-d’œuvre qui reflète la diversité des communautés dans lesquelles nous vivons et à créer un milieu où chaque employé a la possibilité de réaliser son potentiel.       Canada Vie remercie tous les postulants. Toutefois, seuls les candidats retenus seront convoqués à une entrevue     
Job ID
2022-22276
Job Locations CA-QC-Montreal | CA-ON-Toronto | CA-ON-London | CA-MB-Winnipeg | CA-QC-Quebec City | CA-QC-Trois-Rivières | CA-ON-Ottawa
Posted Date 6 days ago(5/11/2022 5:06 PM)
We are Canada Life   Being a part of Canada Life means you have a voice. This is a place where your unique background, perspectives and talents are valued, and shape our future success.   You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.   Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.     Be your best at Canada Life.   We are looking for an Underwriting Specialist, Bilingual     Given the size and scope of our organization, we have the flexibility for this position to be located in the following head office locations: Montreal, Toronto, London.    Role description    The Bilingual Underwriting Specialist will be responsible for the ongoing professional development of our underwriting talent for Individual Life Insurance.  They will work closely with the Medical Board and the Performance Management team to develop individualized training plans aimed at providing the underwriters with the tools necessary to succeed and continue to grow in their role. They are the Underwriter’s resource for risk assessment expertise and assistance navigating our technology platform.   What you will do  - Provide underwriters with daily mentoring and case consultation; fostering a culture of collaboration, critical thinking and customer centricity - Develop a comprehensive training plan for each underwriter and continually assess their development needs - Co-sign cases above the underwriter’s signing authority limits, ensuring appropriate assessment of medical, non-medical and financial risks and adherence to our underwriting philosophies and guidelines. - Conduct regular team meetings to discuss underwriting issues and provide case clinics - Review and communicate the underwriter’s quality assurance reviews, providing constructive feedback and development opportunities - Promote a positive customer experience by developing and sustaining effective business relations with all key stakeholders (customers, distribution, leaders, etc.) - Provide the Assistant Manager with regular feedback for the underwriter’s performance management plans and responsible for completing the quality assessment portion of their annual review. - Provide technical expertise on escalated and complex cases - Provide business process and systems expertise in our New Business technology platform including AURA and OnBase - Collaborate with Reinsurers, Pricing, Marketing, Medical Department and Actuarial Marketing on complex cases in an effort to provide the best possible underwriting offers - Participate on projects for the purpose of further developing and improving underwriting expertise, customer experience and marketplace competitiveness - Provide coaching and training on location, as well as remotely through Microsoft Teams, Zoom or other platforms What you will bring    - Demonstrated coaching skills and comfortable with difficult conversations - Superior risk assessment experience (7 + years) and solid expertise working in our New Business system. - Comfortable with change and able to actively sponsor and participate in change initiatives - Critical thinker - Bachelor’s degree in a relevant field - FLMI and FALU designations an asset - Excellent communication skills, both written and verbal in English AND French; comfortable making presentations - Effective communicator amongst varied audiences and in challenging circumstances - Decision maker with superb negotiation skills - Ability to work with changing priorities and multi-task; able to prioritize effectively - Able to deal with escalated complaint situations - Foster collaborative relationships across functions in the business using credible and trusted advice - Expertise in underwriting CI an asset - Possess a continuous improvement orientation, encouraging new approaches and challenging the status quo Be your best at Canada Life- Apply today    We are one of Canada's top 100 employers!   Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.       We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.           Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted   #LI-DT1
Job ID
2022-22275
Job Locations CA-ON-London | CA-BC-Greater Vancouver | CA-AB-Edmonton | CA-AB-Calgary | CA-SK-Saskatoon | CA-MB-Winnipeg | CA-ON-Greater Toronto | CA-ON-Ottawa | CA-NL-Frederickton | CA-PE-Charlottetown | CA-NS-Halifax | ...
Posted Date 4 months ago(1/26/2022 11:27 AM)
We are Canada Life   Being a part of Canada Life means you have a voice. This is a place where your unique background, perspectives and talents are valued, and shape our future success.   You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.   Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.     Be your best at Canada Life.   Role Description   As a Bilingual Client Service Representative you will be responsible for providing prompt, courteous and professional service to our policy holders, advisors and administrative staff. You will respond to telephone inquiries by providing accurate information on our diverse products and services. If you have a background in finance or insurance, this is a perfect opportunity to put your skills and knowledge to use! The Client Service Centre operates from 8am to 8pm EST Monday to Friday, which means no late evenings and no weekends. We are closed on statutory holidays too!   We offer a challenging, team-oriented work environment, competitive income, and opportunities for professional and personal development and growth.   If you are looking for an opportunity to put your customer service, negotiating and analytical skills to good use by helping people find information they are looking for, this is the role for you! Please take note that our training classes are set to start on June 6th, 2022.   Accountabilities: - Responding to client calls by providing accurate information regarding products and services offered through Canada Life - Meeting established service targets and providing superior customer service - Participating in our 4-6 week training program - Maintaining a positive and professional approach with clients and the service team Qualifications and Competencies: - Excellent customer service skills - Strong communication skills  - A background in financial services is preferable - Post secondary education in business or finance related field is considered an asset - Eager to learn about investments or insurance - Ability to multi-task efficiently and pay close attention to detail - Excellent Microsoft Office skills and an ability to learn multiple other computer systems - Ability to work a rotating shift schedule between the hours of 8am to 8pmEST, Monday to Friday - Fluency in French is required   Be your best at Canada Life- Apply today    We are one of Canada's top 100 employers!   Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.       We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.           Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted  
Job ID
2022-22268
Job Locations CA-ON-Toronto | CA-ON-London | CA-MB-Winnipeg
Posted Date 4 weeks ago(4/22/2022 10:39 AM)
We are Canada Life   Being a part of Canada Life means you have a voice. This is a place where your unique background, perspectives and talents are valued, and shape our future success.   You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.   Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.     Be your best at Canada Life.   We are looking for a Senior Salesforce Business Analyst    Given the size and scope of our organization, we have the flexibility for this position to be located in the following head office locations: Toronto, London, or Winnipeg.    Role description    As a Senior Salesforce Business Analyst, you will be part of a cross-functional team responsible for supporting the Delivery of application solutions on the Salesforce platform.    You are charged with providing business stakeholders support throughout the SFDC implementation lifecycle. As a Sr. Salesforce Analyst you have a thorough understanding on functional and technical requirements and the ability to communicate and channel that information those back to business stakeholders in a digestible format.     What you will do - Complete ownership in the Analysis phases of the Salesforce implementation, collecting and documenting functional requirements, and understanding, and even at times suggesting new business process based on the capabilities of the platform  - Develop clear and concise user stories with process flows and user acceptance criteria to support the design and development of Salesforce solutions for the client  - Support the SFDC architect’s design efforts by documenting suggested data models, technical process flows, integration, and migration specifications  - Significant involvement with the business stakeholders during the User Acceptance Testing and any support for defect management during UAT process  - Collaborate with SFDC developers and architects to test and verify that solutions will meet the business requirements   - Manage and support any SFDC related defects or aid in the investigation of bug fixes or root causes across all Salesforce Applications and Platforms for multiple lines of business   - Work as part of the Salesforce Delivery Team to establish suitable processes to support administrative, development, and change management activities  - Create new and help maintain existing Salesforce processes and to understand cross functional impacts regarding configuration, and process     Qualifications and Competencies    Must haves  - 3-6 years’ experience as a Salesforce Business Analyst  - Experience and in-depth knowledge of SFDC including; Sales Cloud, Service Cloud, Experience Cloud and any Custom Application Development using the Salesforce platform.  - In-depth knowledge of the standard capabilities of SFDC in Classic and Lightning   - Experience in SFDC Reporting and Dashboard  - Experience with JIRA and various code repositories  - Ability to assess the impact of new requirements on Salesforce.com and all upstream and downstream applications, systems and processes  - Experience on a Salesforce implementation through the full Software Development Lifecycle (SDLC)  - Detail-oriented individual with the ability to quickly ramp up on new clients, their business needs, and technologies  - Strong presentation, communication (written and verbal) skills, and interpersonal skills  - Ability to juggle and prioritize multiple tasks within a collaborative team environment   - Proficient in Microsoft Word, Excel, PowerPoint, Project, and Visio  - Creative and analytical thinker with strong problem-solving skills  - Strong ability to showcase your ability to set priorities, manage project timelines and work with limited supervision   - Proven ability to design and implement new processes and facilitate user adoption.    Certifications:   -  Salesforce Administrator (Must)  -  Certified Salesforce.com Sales in. either Cloud Consultant, Service Cloud Consultant or Experience Cloud (Asset)    Nice to haves  - Prior experience in the financial services industry  - Experience in a Scrum/Agile Environment  - Team building, interpersonal and communication skills   - Strong ability to showcase your ability to set priorities, manage project timelines and work with limited supervision     Be your best at Canada Life- Apply today  #ind   We are one of Canada's top 100 employers!   Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.       We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.           Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted  
Job ID
2022-22208
Job Locations CA-ON-London
Posted Date 4 months ago(1/13/2022 7:02 AM)
We are Canada Life   Being a part of Canada Life means you have a voice. This is a place whereyour unique background, perspectives and talents are valued, and shape our future success.   You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.   Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.     Be your best at Canada Life.   We are looking for Group Benefits Examiners    Role description    If you want to be rewarded for individual performance and contributions, Canada Life offers you the opportunity to begin an enriching and challenging career with our Claims Examiner team. You will be supported and rewarded for achieving clear individual and team objectives.   As a part of our Claims Examiner team, you will have the opportunity to support Canada Life’s business by reviewing, investigating and assessing group health and dental benefit claims submitted by our plan members. You will make payment decisions, and work to ensure your performance targets are met.    Accountabilities: - Review, investigate and adjudicate Canadian Health and Dental claims in accordance with Group policy contracts - Conduct telephone calls to health and dental service providers for incomplete claims information - Make accurate payment decisions according to adjudication guidelines - Living our values of Customer View; Integrity; Partnership; and Communities Qualifications and Competencies: - Minimum keyboarding speed of 40 wpm, must be able to handle large volumes of work with a high level of accuracy - Well-developed analytical skills - Must have excellent written and verbal communication skills - Proven organizational skills - Candidate must be able to work in a team environment as well as work independently with minimal supervision - Reliable team member with good attendance - Customer Service Focused - Ability to excel within a Purpose/Vision driven environment - 37.5 hours per week with a flexible schedule - Due to the high profile of a number of our clients, you will consent to a criminal background check as well as the Government of Canada enhanced security screening, the cost will be covered by Canada Life   Canada Life is committed to investing in your future. To help you succeed in this role, Canada Life initially provides an extensive 4-6 week training program that will build your knowledge and skills.   Be your best at Canada Life- Apply today    We are one of Canada's top 100 employers!   Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.       We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.           Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted  
Job ID
2022-22202
Job Locations CA-ON-London
Posted Date 1 week ago(5/10/2022 12:46 PM)
We are Canada Life   Being a part of Canada Life means you have a voice. This is a place whereyour unique background, perspectives and talents are valued, and shape our future success.   You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.   Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.     Be your best at Canada Life.   We are looking for Actuarial Students for the Fall 2022 work term! (September - December)     Role Description   Canada Life is seeking Actuarial Students with strong achievements in both their academic studies and Society of Actuaries exams.   As an Actuarial Student you are a key member of a highly respected, professional, actuarial team and will have an opportunity to work in one of the following possible areas: - Pricing & Product Development - Valuation - Enterprise Risk Management - Reinsurance - Marketing - Risk Research - Corporate Actuarial - Internal Audit We offer a friendly, supportive work environment, one that rewards initiative and commitment.  Successful candidates receive a competitive salary, pension plan, paid society exam fees and materials, a study program and access to on-site actuarial libraries and resource centres.  Canada Life employees also enjoy weekly casual dress days, an exceptional cafeteria, outdoor recreational facilities (tennis, baseball and volleyball), an on-site fitness centre and an active social committee.   Our Actuarial Students participate in a variety of team building activities, conferences, and professional development activities that help to strengthen skills and contribute to building strong relationships among our Actuarial staff.     Qualifications - Working towards a University degree (preferably with a major in Actuarial Science, Mathematics, Statistics or Finance) - Strong achievements in academic studies - Demonstrated commitment to passing Society Of Actuaries exams - Innovative problem-solver - Excellent communication, interpersonal and leadership skills - Well organized, delivering accurate work with an attention to detail, in a timely manner - Team player who is also comfortable working independently - Advanced  Excel, Word, VBA and MS Access skills Positions are available in London, Ontario.     Be your best at Canada Life- Apply today    We are one of Canada's top 100 employers!   Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.       We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.           Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted  
Job ID
2022-22190
Job Locations CA-QC-Montreal
Posted Date 2 months ago(3/29/2022 8:52 AM)
We are Canada Life   Being a part of Canada Life means you have a voice. This is a place whereyour unique background, perspectives and talents are valued, and shape our future success.   You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.   Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.     Be your best at Canada Life.   We are looking for a Bilingual Client Relationship Manager (English & French)   The Client Relationship Consultant role focuses on developing strong relationships through proactive, in person servicing of group retirement plan customers located within a geographical region. This role is primarily aligned to our largest and most complex clients, participating in finalist presentations and working closely with a team to implement new sales. The ability to work independently and collaboratively towards strengthening client relationships is the key to success in this role. By focusing on the needs of our customers and building their trust you will grow our group retirement business through the retention of customer assets, increasing plan membership and contributions as well as transfer new assets from other financial institutions.  This full-time opportunity is a great way to build on your group retirement and customer service expertise as part of a team dedicated to improving the physical, mental and financial well-being of Canadians.   What you will do: - Creating and executing an annual service plan to proactively service a defined block of customers - Developing customized project plans for new case implementations - Responding to general and technical questions regarding plan operation and legislation from plan administrators, advisors and consultants pertaining to all types of group retirement products including; RRSP, DPSP, RPP, IPP and RRIF. - Developing and delivering presentations for use with group customers and plan members - Working closely with the Communication & Education Manager to ensure appropriate educational sessions and communications are provided to customers - Identifying customer needs and growth opportunities and providing appropriate products and solutions - Introducing new product and service enhancements   What you will bring: - Fluent in both English and French (verbal and written) - Highly adaptable, driven to be your best, and proven initiative. - A career progression that demonstrates a strong understanding of group retirement customers, products and processes along with success in servicing a large customer base - Post-secondary education in a related field demonstrating knowledge and understanding of business principles - Minimum 5 years’ experience in the financial services industry - Ability to communicate effectively (verbally and in writing) demonstrating a polished, professional manner and ability to listen, negotiate and collaborate - Proficiency with MS Office programs (Word, Excel, PowerPoint, Outlook, and Teams) - Organizational talent showing skill in self-management, prioritization and success meeting tight deadlines - Analytical aptitude with strong capacity to make decisions and be innovative in problem solving - Strong presentation skills - Demonstrated ability to build strong relationships with Clients and Advisors - RPA Designation (CEBS Program) - Ability to work closely with the sales team and the finalist sales presentations - Comfort working independently and as part of a larger team - Valid driver’s license and vehicle are necessary due to the travel requirements   Be your best at Canada Life- Apply today    We are one of Canada's top 100 employers!   Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.       We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.           Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted    
Job ID
2021-22134
Job Locations CA-QC-Montreal
Posted Date 2 months ago(3/29/2022 8:50 AM)
We are Canada Life   Being a part of Canada Life means you have a voice. This is a place where your unique background, perspectives and talents are valued, and shape our future success.   You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.   Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.     Be your best at Canada Life.   We are looking for a Bilingual, Client Service Associate (English & French).   What you will do    - Creating and executing an annual service plan to proactively service a defined block of customers - Responsible for new case implementations - Responding to general and technical questions regarding plan operation and legislation from plan administrators and advisors, and pertaining to all types of group retirement products including; RRSP, DPSP, RPP, IPP and RRIF. - Developing and delivering presentations for use with group customers and plan members - Working closely with the Communication & Education Manager to ensure appropriate educational sessions and communications are provided to customers - Identifying customer needs and growth opportunities and providing appropriate products and solutions - Introducing new product and service enhancements   What you will bring    - Fluent in both English and French (verbal and written) - Highly adaptable, driven to be your best, and proven initiative. - A career progression that demonstrates a strong understanding of group retirement customers, products and processes along with success in servicing a large customer base - Post-secondary education in a related field demonstrating knowledge and understanding of business principles - 2-5 years’ experience in the financial services industry - Ability to communicate effectively (verbally and in writing) demonstrating a polished, professional manner and ability to listen, negotiate and collaborate - Proficiency with MS Office programs (Word, Excel, PowerPoint, Outlook, and Teams) - Organizational talent showing skill in self-management, prioritization and success meeting tight deadlines - Analytical aptitude with strong capacity to make decisions and be innovative in problem solving - Strong presentation skills - Demonstrated ability to build strong relationships with Clients and Advisors - RPA Designation (CEBS Program) - Ability to work closely with the sales team - Comfort working independently and as part of a larger team   Be your best at Canada Life- Apply today    We are one of Canada's top 100 employers!   Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.       We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.           Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted  
Job ID
2021-22133
Job Locations CA-ON-Greater Toronto | CA-MB-Winnipeg | CA-ON-London
Posted Date 5 days ago(5/12/2022 10:29 PM)
We are Canada Life   Being a part of Canada Life means you have a voice. This is a place where your unique background, perspectives and talents are valued, and shape our future success.   You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.   Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.     Be your best at Canada Life.   We are looking for a Business Systems Analyst    Role description    As one of Canada’s leading financial services companies, we take pride in making disciplined, purposeful long-term investments that support growth in the Canadian economy while helping Canadians reach their financial goals while putting the customer at the center of what we do. We are looking for candidates that exemplify this and can demonstrate it in their work to support our Investments division.  The Canadian Investment operations manage over $61 billion of assets in the Company’s consolidated general funds and over $92 billion of segregated fund assets.  Our Investment Technology team who provides technology solutions to our Investments division, is looking for a Business Systems Analyst in Winnipeg, Manitoba. Reporting to the Lead Systems Analyst, the successful candidate will have a proven track record in defining complex requirements for solutions integrated among existing and new systems with legacy and emergent technologies and the ability to effectively work both independently as well as a member of a large local or virtual team.     Accountabilities - Contributes to the development of the project deliverables, with respect to definition of project scope, estimates for systems analysis tasks, identification of stakeholders, approach, methodology, communication plan, systems analyst resourcing and schedule. - Gains clear understanding of business problems/opportunities to define and document detailed business requirements and associated detailed system specifications. - Engages other project team members to identify and document alternatives and recommend solutions. - Identifies, escalates and contributes to the resolution of project issues and mitigation of project risks. - Supports Software Developers during software development and testing. - Works closely with Quality Assurance team members to ensure adequate testing by contributing to test plans, identification of test situations and test cases, execution of test plan and verification that test results meet business expectations. - Supports project implementation by execution of assigned project implementation activities including verification that system is performing as expected and providing support during project Warranty Period. - Contributes to the development and enhancement of Investment Technology Systems Analysis team by knowledge sharing and contributing to best practices, tools and techniques. Qualifications and Competencies - Post-secondary degree in a related discipline (Computer Science, Commerce, Business Administration, Management Information Systems, etc), or an equivalent combination of post-secondary education, training and experience. - Minimum of 2 years of relevant experience - Strong analytical problem-solving skills. - Experience with understanding business environments, operations, processes and practices. - Experience with data mapping and integration processing. - Experience with requirements gathering and documentation of functional and non-functional requirements and specifications. - Experience working with Technology project methodologies, processes, and practices. - Strong organizational and time management skills with the ability to handle multiple tasks while meeting tight deadlines. - Experience working with external vendors and consultants. - Strong customer service focus and the ability to manage stakeholder relationships and provide leadership. - Strong written and verbal communication skills including the ability to communicate effectively to both technical and non-technical audiences. - Strong interpersonal skills with the ability to work effectively in a team environment or independently as assignment requires. Desirable - Previous experience in the Financial Services industry in an investment area     Be your best at Canada Life- Apply today    We are one of Canada's top 100 employers!   Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.       We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.           Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted   #indtech #LI-remote
Job ID
2021-22026