Current Career Opportunities

We are looking for a Rehabilitation Consultant - Bilingual.   Do you believe that work is healthy? Are you interested in being part of a team that helps people return to employability? Would you like to work at home and in the community?   We’re looking for knowledgeable, empathetic, and dedicated rehabilitation professionals to work as key members of our case management team.   You’ll manage complex disability cases in a pro-active manner with the goal of achieving a level of functional improvement that supports the earliest possible return to employability. You will work directly with the claimant as well as their employer, physician and treatment providers to achieve the required level of functional improvement to support the employability goal.   You will assess the rehabilitative needs of claimants who are disabled in order to understand the functional impact of the diagnosis. Then you will develop, implement and monitor the progress of approved rehabilitation service delivery plans based on claimant needs and contractual provisions. Research of appropriate treatment resources as well as active management of service providers resourced to achieve functional improvement toward employability goals is a pivotal responsibility in this role.   You will work in your home office with regular travel within the community, including Ottawa, Outaouais, and Eastern Ontario.   What you’ll do: - Live our values of Customer View; Integrity; Partnership; and Communities - Operate with a customer focused mind-set as providing business solutions for our customers is at the core of what we do. - Assess the potential for rehabilitation services to impact on the duration of disability of complex claims through file review as well as telephone and/or face to face interview of claimants, employers and involved treatment providers. - Develop realistic, cost-effective rehabilitation/ return to work plans for actions focusing on return to work. - Oversee counseling and/or referral services as necessary regarding identified needs of claimants. (disability adjustment factors; treatment; vocational solutions; community resources etc.) - Maintain follow up contact with the claimant, focusing on barrier resolution and functional improvements made, while providing claimant support during the intervention period. - Maintain proactive follow up with all stakeholders, including policyholders and treatment providers with the focus on returning to employability. - Prepare written reports detailing findings and recommendations. - Track rehabilitation activities and document case files electronically.  Who you are: - A university degree in a discipline related to rehabilitation with experience in health or social sciences preferred. - 3 years of experience in insurance rehabilitation or the field of rehabilitation preferred. - Excellent communication and interpersonal skills in French and English. - Excellent organization skills, with experience working in a fast paced environment, requiring regular re-prioritization and critical analysis/ assessment skills. - Mental Health experience an asset. - Valid driver’s license and vehicle are necessary due to possible travel requirements. - Due to the high profile of a number of our clients, a Federal Government Enhanced Screening is a job requirement and this will involve fingerprinting and a credit check   Be your best at Canada Life- Apply today!   Being a part of Canada Life means you have a voice. This is a place whereyour unique background, perspectives and talents are valued, and shape our future success.   You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.   Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.    Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.       We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.           Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted.    #LI-Remote  

The Creditor Insurance Division is part of the Group Life and Health organization specializing in services to Creditor clients. The position provides an excellent opportunity to deal with various case sizes and levels of complexity. The position offers the opportunity to deal with external clients, account management and the medical and legal departments within the Group and Health organization.    What you will do: - Medical Underwriting of Creditor applications for life, disability and critical illness under Group insurance plans - Meeting high service levels and provide superior customer service to both our internal and external clients - Eliminate the occurrence of anti-selection to ensure that the successful applicants represent a standard of risk  - Responsible for training, providing guidance, encouragement and support to all Underwriters - Provides in-depth knowledge of medical terminology, diseases and treatments - Assists Team Manager with reports, and queue management and assumes some of the managers duties during absence - Underwrites and processes files assigned - Prepares daily queue assignments, monitors workloads and reviews concerns with Manager - Participating in Creditor Underwriting projects as required  - Living our values of Customer View; Integrity; Partnership and Communities  What you will bring: - Minimum of 5 years of experience in the Medical Underwriting field or minimum 2-4 years experience in Group insurance and a degree/diploma in health sciences or relatable discipline - Completion of LOMA, HIAA or other insurance courses an asset  - Excellent communication skills- both oral and written  - Knowledge of the AS400 Image System an asset  - Proficient in Microsoft Word and Excel - Wide knowledge of medical terminology and their application to risk management - Ability to handle sensitive situations with tact and diplomacy - Ability to analyze problems and make effective decisions - Ability to work with minimum supervision in a team environment - Ability to work accurately with high volumes and within strict daily deadlines - Strong customer service skills - Strong presentations skills - Proven organization ability and prioritization skills - Proven mathematical skills - Ability to excel within a Purpose/Vision driven environment  - Bilingual French and English required   Be your best at Canada Life- Apply today!   Being a part of Canada Life means you have a voice. This is a place whereyour unique background, perspectives and talents are valued, and shape our future success.   You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.   Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.    Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.       We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.           Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted.    #LI-Hybrid #IND

The Data Reporting Analyst is primarily accountable for data management and reporting supporting the various teams within Wealth Solutions. This role is also accountable for producing proactive reports to help understand the risk profile and development of our sales and in-force business, with a specific objective to help improve financial results by identifying issues and concerns resulting from advisor and client behavior, understanding potential actions for company to take and implementing those actions.   What you will do  - To proactively produce reports to identify potential areas of future financial exposure, identify product features and compensation structures currently being used in unintended ways or other financial impacts occurring through normal exercise of contractual rights - Translate business needs into data requirements in order to handle ad hoc request for information from the Segregated Fund Data Warehouse/IDM and underlying data sources - Manage/maintain scheduled reporting for various Individual Customer clients (internal/external to Wealth Solutions), data models, and data driven dashboards - Be an expert on sales and in-force data available from a variety of departments and systems - Investigate anomalies in the data and find appropriate explanations - Understand the Wealth business and products in relation to the data  What you will bring  - Completion of a post-secondary degree or an equivalent combination of education and experience with at least 5 years work experience in a related field - Experience working with raw data and manipulating large datasets - Experience in Business Intelligence (COGNOS, Power BI, Tableau) applications is an asset - Prior use or development of complex models in MS Access, Excel, or similar tools - Prior use or development of complex relational databases - Ability to adapt and learn new reporting tools/software - Some knowledge of our admin systems (Unitrax in particular) will be an asset - Ability to work well in both a remote and collaborative environment - Strong organizational and time management skills - Desire to succeed in a competitive marketplace  Be your best at Canada Life- Apply today!   Being a part of Canada Life means you have a voice. This is a place where your unique background, perspectives and talents are valued, and shape our future success.   You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.   Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.    Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.       We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.     It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Canada Life policies. To request a reasonable accommodation in the application process, contact talentacquisitioncanada@canadalife.com.     Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted.    #LI-Hybrid

Life Claims Processors are responsible for the assessment and payments (or decline) for Basic Retired Life, Basic Dependent Life, Paid Up Life Insurance and Waiver of Premium Claims for an assigned block of business. Each Processor is assigned approximately 150 new claims per month and will pay out approximately $17 million in benefits each year. Therefore, the assessment of these claims must be accurate. Processors are in daily contact with our clients (Group Policy holders) and with our Group Sales Representatives.   Accountabilities: - Accurately assess group life insurance claims, for an assigned block of business, while consistently meeting other required results such as productivity, speed, service results and handling of diaries; - Processors work independently in their assigned caseloads but are expected and encouraged to work as a team to meet the departmental service objectives; - Daily telephone contact with internal and external clients, such as Group Plan Administrators & claimants, sales representatives, estate lawyers, etc. in either official language. Qualifications and Competencies: - Completion of 1 year post-secondary education; a combination of education and experience may be considered; - Proficiency using Word, Excel, and Outlook; - Excellent written and oral communication skills in English, many contacts are with Plan Administrators and grieving elderly claimants; - Communication - states requirements clearly, concisely & logically, but with compassion & empathy as Analysts often communicate with bereaved family members. Understands who to communicate with, when and in what manner (phone, email, letter);   - Good organizational skills with the ability to effectively manage changing priorities and fluctuating workloads; - Customer Service - effectively determines and satisfies customer needs in a timely, accurate, courteous and efficient manner;  - Ability to work independently and within a team environment . Works well as a team member within the department/division. Shares information and fosters cooperation;   - Managing Change - effectively handles the pressures of deadlines & fluctuating work volumes;   - Demonstrated analytical skills. Must be able to interpret provincial insurance laws and contract provisions; - Dedication to increasing business knowledge through enrolment in and completion of industry courses, such as LOMA, ICA, is an asset; - The commitment to actively live our values of Excellence, Partnership, Integrity & Continuous Improvement; - Technical Skills - has the technical skills required to complete tasks. Systems used within department include mainframe applications - PAS/ EAS/ LCW; Word, Paradox (Access) database, Excel, Prolific (cheque writer), SC03 Annuity Payment Systems and Life Electronic System (LES)  Be your best at Canada Life- Apply today!   We are Canada Life   Being a part of Canada Life means you have a voice. This is a place where your unique background, perspectives and talents are valued, and shape our future success.   You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.   Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.     Be your best at Canada Life.   Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.       We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.           Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted     #LI-Hybrid

We are looking for a Disability Case Manager   Are you looking for an environment where integrity, partnership, excellence and constant improvement are at the heart of your everyday life?  In our organization, we believe in working collaboratively in a team environment to share our knowledge with one another and to coach and mentor our employees to support our customers.   The Disability Case Manager will be an integral member of a client service team proactively managing assigned disability claims by evaluating medical information and job duties, developing case management and return to employment plans during periods of disability. The Disability Specialist is also responsible for delivering timely, professional and responsive service to our clients and their employees.    By joining our Disability Insurance Management team, you will evolve in an environment where these values are present and you will also benefit from many advantages, such as:  - Work environment will include some rotational in-office & work-from-home capability. - An extensive and renowned training program to provide you all the necessary tools to be successful in this position. This training is done online with the constant support of a trainer from our office. - Career Opportunity Advancement - Competitive salary and bonus based on experience - $2000 education reimbursement per year - Excellent benefits and wellness spending plan of $400 - Competitive Pension plan and Life Insurance Plans - Advantageous Share Ownership Program - Our Disability Management offices are centrally located with easy access to public transportation. Accountabilities: - Responsible for the proactive management of assigned disability claims (STD, LTD and Life Waiver) by determining the length of disability through an evaluation of medical information and job duties - Evaluate the extent of the disability by interviewing or writing to the applicant and the employer, and ongoing update - Conduct medical investigation by phone or in writing to the applicant, employer, physicians and other medical service providers - Write letters to inform all affected parties of decisions regarding disability cases; - Implement return-to-work programs and negotiate with the employer; - Evaluate health care coordination programs and rehabilitation programs to ensure they have positive effects; - Adhere to service level agreements associated with policy holder claims; - Respond to all telephone inquiries made by the applicant, physicians, lawyers, regarding the assessment of the claims.  Qualifications and Competencies: - A bachelor's degree or college diploma in Kinesiology, Disability Management, Physiotherapy, Psychology, Social Work and/or experience as a Disability Specialist, Rehabilitation Consultant, Occupational Therapist or Consultant, Massage Therapist or any other regulated health care field. - You preferably have experience or training in one of the following areas: disability insurance, life and health insurance or human resources; - You have strong interpersonal skills and excellent listening skills; - You have strong planning, organizational and multi-tasking skills and are able to work with different priorities and timelines; - You are solution-oriented and known to be a decision-maker; - You have excellent communication skills and an interest in customer service; - You like to work in a team, but you are equally competent on your own; - Bilingual in French and English is an asset; - You consent to a criminal background check at Canada Life's expense. Applicants who apply to this posting will be considered for anticipated upcoming openings at Canada Life over the next few months.   Be your best at Canada Life- Apply today!   Being a part of Canada Life means you have a voice. This is a place where your unique background, perspectives and talents are valued, and shape our future success.   You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.   Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.    Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.       We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.       Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted   #Ind     #LI-Hybrid

The Health and Dental Claim Solutions team is looking for an experienced, and passionate Senior Business Analyst with experience in business analysis of large-scale projects. The Business Analyst position is an exciting role that is pivotal in achieving our vision to become the best provider of health and dental solutions. This position allows you to work with many different teams within our Health and Dental organization and larger Group Division.    The Senior Business Analyst works on projects along with our Group Technology partners and various teams within the Group division to transform our operation. This position is suited to an individual who enjoys working in an environment with complex problems, challenging deadlines, drives problems to conclusion and has the desire to become a business and technical expert in the organization.   What you will do  - Actively participate in the creation of project business cases including cost benefit analysis as required to determine prioritization of projects and solutions. - Contribute to successful project completion within budget and on time by identifying risks and recommending mitigation strategies. - Drive stakeholder engagement by facilitating workshops and interviews to identify and document business needs. - Collaborate with technology stakeholders to ensure understanding of the business requirements, use cases and business designs, and obtain sign off to ensure solution delivery is appropriate and meets the needs of the business. - Develop and demonstrate subject matter expertise around our disability systems - Creating and evaluating test plans and outcomes (results, defects, etc) - Presenting recommendations to senior leaders in the organization. - Leading resources on larger projects that may include: - Developing formal project plans - Providing coaching and direction to team members - Ensuring deadlines are met and project objectives are achieved. - Support Learning and Development with the development of internal training material.     What you will bring  - 5+ years of experience in a Business Analyst or comparable role - Post-secondary education in business or a similar/related field - Solution focused – enjoys the challenge of problem solving. - An enthusiastic team player who enjoys sharing knowledge, experience, and ideas, and is open to the ideas and input of others - Well-developed verbal and written communication skills, able to tailor communication style to the audience. - Commitment to self development. - Experience in coaching, training, or assisting other staff. - Knowledge of disability claims and Group Insurance systems is an asset. - Effective time management skills; Able to work independently and manage multiple deadlines/projects - Experience in applying skills using Word, Excel, Access, and Visio software.    Be your best at Canada Life- Apply today!   Being a part of Canada Life means you have a voice. This is a place where your unique background, perspectives and talents are valued, and shape our future success.   You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.   Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.    Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.       We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.     It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Canada Life policies. To request a reasonable accommodation in the application process, contact talentacquisitioncanada@canadalife.com.     Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted.    #LI-Hybrid

As an Underwriter Consultant at Canada Life, you will be working with a dynamic team of underwriting professionals that are passionate about providing best in class customer experiences with a domestic insurer that’s been around for 175 years. - Canada Life offers financial support to enroll in courses and workshops that can further develop your skillset and advance your career  - Be part of a team with dedicated Underwriting Specialists that will support your underwriting career through co-signs, team meetings and mentorship - Benefit from a flexible work style that best suits you, whether it's the office, virtually or a combination of both  What you will do  - Conduct complete individual life risk assessment and classification according to Canada Life’s risk profile. - Critical Illness risk assessment an asset but not required. - Analyze financial, medical, and other non-medical evidence  - Communicate and collaborate with our field partners and internal teams to provide high quality and competitive decisions for our customers  - Maintain positive and effective relationships with our advisors to differentiate our service offering   - Comply with legislative and consumer regulations as they apply to risk classification, privacy, and disclosure  - Contribute to continuous improvement, professional development, and a positive work environment  What you will bring  - Use your underwriting knowledge to help drive positive client journeys, risk evaluation and best practices  - Minimum 5 years of experience as an Individual Life Underwriter  - Minimum $3M existing Life signing authority - Excellent knowledge in medical, personal, and financial underwriting  - Ability to analyze available facts, evidence, observations, and other information to appropriately assess and classify individual insurance risks  - Solid influencing and negotiation skills, including with reinsurers - Demonstrated ability to think critically - Experience in the large case market an asset - Ability to self-manage, prioritize, and remain organized to meet deadlines  - Resourceful with the ability to work well independently, but also effectively collaborate and communicate with field partners and colleagues  - Demonstrated commitment to lifelong learning through industry related education (e.g., FALU, FLMI or other insurance/industry related courses) would be a strong asset - Bilingualism (French / English) an asset  Given the size and scope of our organization, we have the flexibility for this position to be fully remote within Canada.   Be your best at Canada Life- Apply today!   Being a part of Canada Life means you have a voice. This is a place where your unique background, perspectives and talents are valued, and shape our future success.   You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.   Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.     Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.       We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.       Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted    

The Intake Coordinator will follow-up with both Plan Sponsors and Plan Members to obtain duly completed documentation, ensure the forms are fully completed and respond to any questions they may have on the claims process. They will also ensure the claim is accurately set-up on the system in accordance with the contract and any required group specific special features.   What you will do  - Review system, claim documents and contract to confirm if eligibility requirements are met. - Accountable for the outreach call to Plan Sponsors and Plan Members within 24 hours of receipt of initial claim information. - Responsible to communicate via phone calls/emails to verify any discrepancies, missing or unclear information from either Plan Sponsor or Plan Member. - Responsible for declination letter to Plan Sponsor and Plan Member accordingly. - Adjudicate and manage the claim if expected to be for a limited duration (known as Quick Pay claims). - If claim does not meet eligibility for a Quick Pay claim, transfer the claim to the Disability Case Manager for claim adjudication and management and to DCAs for benefit calculation. - File documents accordingly. What you will bring  - Minimum of one year within a customer service environment. - Excellent oral and written communication skills in both French and English is a requirement. - Must be able to understand complex instructions and basic contractual language. - Knowledge of basic medical terminology. - Strong typing and data entry skills; proficiency with Microsoft Office programs. - Demonstrates excellence in phone etiquette and client service. - Strong and effective organizational and time management skills with the ability to manage multiple priorities. - Working experience within disability insurance is an asset   Be your best at Canada Life- Apply today!   Being a part of Canada Life means you have a voice. This is a place whereyour unique background, perspectives and talents are valued, and shape our future success.   You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.   Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.    Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.       We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.           Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted.    #LI-Hybrid

Are you seeking the opportunity to shape the future of Canada’s financial services landscape? Do you have a proven track record of developing and leading the execution of innovative strategies to enable business growth and improved advisor and client experiences?   As the Senior Analyst Data & Analytics you will join Canada Life’s Advisory Network organization reporting to the Manager, Data Analytics Sales Effectiveness and Performance. In this role you are a coach who will draw upon all your experiences in data analytics and insights to create value in data-driven decision making.   The Senior Analyst, Data & Analytics is a data subject matter expert translating business needs into data, projects and data projects into business implications while collaborating closely with Finance and Canada data to enhance timely business intelligence and data visualization for sales leaders and wholesalers to better diagnose sales results.   In this role, you will need to understand and optimize the correlation between activities and sales outcome as well as take a segmented view to building our capability to use analytics to drive growth, using descriptive and predictive data analytics. The Senior Analyst Data & Analytics interprets the data needs from the business through needs assessments and complete data and analysis to tell the story and in some cases make recommendations to the business based on data.   Accountabilities - Define, implement, and monitor metrics and KPIs and ensure ongoing strategic alignment with short and long-term business objectives - Enable effective, efficient working relationships with the sales team, finance, and technology partners  - Engage and communicate strategic data programs across the Advisory Network business  - Influence senior leaders within Advisory Network to understand business drivers and enable them to make decisions based on data  - Oversee and support projects throughout the entire analytics lifecycle - Assist the business in the ideation of new analytics initiatives ranging from descriptive, diagnostics, predictive to prescriptive - Present and communicate the insights and recommendations generated in a visual and simplified language - Work with large datasets that are not consistently clean or fully modelled - Learn how to retrieve data from these systems via multiple languages - Build, implement and maintain data models, custom reports, and dashboards Qualifications & Competencies  - 3-5 years of relevant experience and a master’s degree in related field of study, or an equivalent combination of bachelor’s degree and extensive related work experience. - Strong experience in working with data analytics tools (SQL, Python, R), Databases (SQL Server), Cloud (Azure), data visualization tools (Power BI) with demonstrated experience at creating interactive dashboards. - Strong experience working with raw data and manipulating large datasets. - Subject matter expertise in data analytics. - Polished communication and presentation skills to audiences including senior leadership. - Strong analytical skills for problem solving purposes and to monetize value for the organization. - Ability to work with little to no documentation or instruction. - Think outside the box and identify solution to overcome obstacles. - Experience working on project teams to analyze business needs. - Proven ability to learn and handle multiple priorities in a challenging work environment. - Experience within the Insurance & Financial Services sector would be an asset.   Given the size and scope of our organization, we have the flexibility for this position to be located in the following head office locations: Toronto, London.   Be your best at Canada Life- Apply today!   Being a part of Canada Life means you have a voice. This is a place whereyour unique background, perspectives and talents are valued, and shape our future success.   You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.   Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.    Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.       We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.           Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted.    #LI-Hybrid

Life Claims Processors are responsible for the assessment and payments (or decline) for Basic Retired Life, Basic Dependent Life, Paid Up Life Insurance and Waiver of Premium Claims for an assigned block of business. Each Processor is assigned approximately 150 new claims per month and will pay out approximately $17 million in benefits each year. Therefore, the assessment of these claims must be accurate. Processors are in daily contact with our clients (Group Policy holders) and with our Group Sales Representatives.   Accountabilities: - Accurately assess group life insurance claims, for an assigned block of business, while consistently meeting other required results such as productivity, speed, service results and handling of diaries; - Processors work independently in their assigned caseloads but are expected and encouraged to work as a team to meet the departmental service objectives; - Daily telephone contact with internal and external clients, such as Group Plan Administrators & claimants, sales representatives, estate lawyers, etc. in either official language. Qualifications and Competencies: - Completion of 1 year post-secondary education; a combination of education and experience may be considered; - Proficiency using Word, Excel, and Outlook; - Excellent written and oral communication skills in English, many contacts are with Plan Administrators and grieving elderly claimants; - Communication - states requirements clearly, concisely & logically, but with compassion & empathy as Analysts often communicate with bereaved family members. Understands who to communicate with, when and in what manner (phone, email, letter);   - Good organizational skills with the ability to effectively manage changing priorities and fluctuating workloads; - Customer Service - effectively determines and satisfies customer needs in a timely, accurate, courteous and efficient manner;  - Ability to work independently and within a team environment . Works well as a team member within the department/division. Shares information and fosters cooperation;   - Managing Change - effectively handles the pressures of deadlines & fluctuating work volumes;   - Demonstrated analytical skills. Must be able to interpret provincial insurance laws and contract provisions; - Dedication to increasing business knowledge through enrolment in and completion of industry courses, such as LOMA, ICA, is an asset; - The commitment to actively live our values of Excellence, Partnership, Integrity & Continuous Improvement; - Technical Skills - has the technical skills required to complete tasks. Systems used within department include mainframe applications - PAS/ EAS/ LCW; Word, Paradox (Access) database, Excel, Prolific (cheque writer), SC03 Annuity Payment Systems and Life Electronic System (LES)  - Bilingual (English/French) is required Be your best at Canada Life- Apply today!   We are Canada Life   Being a part of Canada Life means you have a voice. This is a place where your unique background, perspectives and talents are valued, and shape our future success.   You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.   Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.     Be your best at Canada Life.   Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.       We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.           Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted     #LI-Hybrid

As the Associate Manager, Compliance, this role is responsible for and has oversight of all compliance obligations for Freedom Experience.  As a subject matter expert and through partnership and collaboration with corporate partners and Freedom Experience teams this role will provide first line compliance support for legislative requirements related to Freedom Experience.   In addition, this role will: - implement regulatory compliance controls such as accessibility and privacy - assist in maintaining licensing oversight - liaise and collaborate with other compliance units, legal, Privacy Office, Ombudsman, and support Freedom Experience strategic projects Finally, this role is both the Privacy Champion Alternate and Business Continuity Plan (BCP) Alternate Leader and BCP Coordinator for Practices, ensuring that plans are effectively documented and remain current.   What you will do  - Legislative changes have appropriate Freedom Experience awareness and engagement - Policies, practices, and licencing guides are updated to comply with emerging regulatory requirements - Deliver 1st line of defense activities - Annual validation of RCA assessment ratings - Collaborate with corporate and business partners to ensure audit and compliance assessments are executed efficiently, review findings are fairly presented and, Freedom Experience leaders develop appropriate action plans that consider risk and cost - Confirmation from Privacy office that meeting obligations have been met - Timely resolution of privacy breaches; corrective action taken as required   What you will bring  - Post-secondary education preferred; however, applicants with an equivalent level of training or experience will be considered - Minimum of 4 years of experience in a financial services industry role with operational risk and compliance related accountabilities - Strong written and verbal communication skills in English, French and Mandarin - Experience in group life insurance and retirement will be an asset - Experience in researching and interpreting legislation and communicating requirements to stakeholders will be an asset - Proven ability to identify, understand, effectively communicate and solution new business risks and control gaps - Ability to review, assess and interpret complex material to identify impacts within the Freedom Experience operations - Ability to explore options to meet emerging needs - Ability to effectively communicate requirements, risks, and solutions - Ability to foster working relationships with all business partners at all levels to ensure that compliance work is appropriately prioritized within the Freedom Experience organization - Extensive knowledge of life, disability and group retirement policy and practices will allow for appropriate assessment of risk due to legislative changes  Given the size and scope of our organization, we have the flexibility for this position to be located in the following head office locations: Montreal, Toronto, London, Winnipeg.    Be your best at Canada Life- Apply today!   Being a part of Canada Life means you have a voice. This is a place whereyour unique background, perspectives and talents are valued, and shape our future success.   You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.   Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.    Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.       We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.           Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted.    #LI-Hybrid  

We are looking for a Rehabilitation Consultant - Bilingual.   Do you believe that work is healthy? Are you interested in being part of a team that helps people return to employability? Would you like to work at home and in the community?   We’re looking for knowledgeable, empathetic, and dedicated rehabilitation professionals to work as key members of our case management team.   You’ll manage complex disability cases in a pro-active manner with the goal of achieving a level of functional improvement that supports the earliest possible return to employability. You will work directly with the claimant as well as their employer, physician and treatment providers to achieve the required level of functional improvement to support the employability goal.   You will assess the rehabilitative needs of claimants who are disabled in order to understand the functional impact of the diagnosis. Then you will develop, implement and monitor the progress of approved rehabilitation service delivery plans based on claimant needs and contractual provisions. Research of appropriate treatment resources as well as active management of service providers resourced to achieve functional improvement toward employability goals is a pivotal responsibility in this role.   What you’ll do: - Live our values of Customer View; Integrity; Partnership; and Communities - Operate with a customer focused mind-set as providing business solutions for our customers is at the core of what we do. - Assess the potential for rehabilitation services to impact on the duration of disability of complex claims through file review as well as telephone and/or face to face interview of claimants, employers and involved treatment providers. - Develop realistic, cost-effective rehabilitation/ return to work plans for actions focusing on return to work. - Oversee counseling and/or referral services as necessary regarding identified needs of claimants. (disability adjustment factors; treatment; vocational solutions; community resources etc.) - Maintain follow up contact with the claimant, focusing on barrier resolution and functional improvements made, while providing claimant support during the intervention period. - Maintain proactive follow up with all stakeholders, including policyholders and treatment providers with the focus on returning to employability. - Prepare written reports detailing findings and recommendations. - Track rehabilitation activities and document case files electronically.  Who you are: - A university degree in a discipline related to rehabilitation with experience in health or social sciences preferred. - 3 years of experience in insurance rehabilitation or the field of rehabilitation preferred. - Excellent communication and interpersonal skills in French and English. - Excellent organization skills, with experience working in a fast paced environment, requiring regular re-prioritization and critical analysis/ assessment skills. - Mental Health experience an asset. - Valid driver’s license and vehicle are necessary due to possible travel requirements. - Due to the high profile of a number of our clients, a Federal Government Enhanced Screening is a job requirement and this will involve fingerprinting and a credit check    Be your best at Canada Life- Apply today!   Being a part of Canada Life means you have a voice. This is a place whereyour unique background, perspectives and talents are valued, and shape our future success.   You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.   Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.    Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.       We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.           Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted.    #LI-Hybrid

We are looking for an Assistant Vice President, Business Delivery   The Assistant Vice President is responsible for establishing and advancing Centres of Excellence for Business Analysis, Procedure Writing, Compliance, and Instructional Design, in order to drive consistent and effective business delivery of operational change.   This role is accountable for leading a cross-functional COE to execute on repeatable core business processes and technical transactions with a focus on efficiency, first-time quality and overall continuous business improvement.   To be successful in this role the Assistant Vice President should have exceptional leadership, communication and management skills and a belief in developing the skills and talents of others.  They  will have experience in identifying and navigating organizational changes and a keen interest in trends in business transformation and leadership.    What you’ll do: - Ensure high quality delivery of best-in-class business solutions that meet the needs of Operations and Customer Service. - Partner with senior business leaders to develop both short and long-range plans to ensure the continuous evolution of business delivery across Operations. - Translate business project plans, new technology demands and business growth impacts on resource operations and delivery, ensuring people capabilities and resources align with current and future business needs. - Work with Operations leaders/ SME counterparts to understand the customer and internal client experiences relative to target states, determine root causes of unnecessary efforts in those experiences and design solutions. Who you are: - Minimum 10 to 15 years of financial services industry experience (insurance, wealth management would be an asset) - University degree in a related discipline - Proven leadership skill with experience leading large teams - Strong people skills with the ability to inspire coach, motivate, provide vision, etc. - Deep understanding of how large enterprises work; deep understanding of how to establish and lead centres of excellence in an Operations environment - Demonstrated strategic and tactical planning skills, with the ability to align business goals and effectively work across various disciplines - Ability to foster collaborative relationships across Individual Customer and facilitate cooperation - Experience in facilitating change effectively  Given the size and scope of our organization, we have the flexibility for this position to be located in the following head office locations: Toronto, London.    Be your best at Canada Life- Apply today!   Being a part of Canada Life means you have a voice. This is a place whereyour unique background, perspectives and talents are valued, and shape our future success.   You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.   Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.    Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.       We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.           Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted.    #LI-Hybrid

We are looking for a Underwriting Analyst   As a member of the Underwriting Analyst team in Winnipeg, the Underwriting Analyst will be responsible for: - Preparing Refund and Large Non Refund renewal rate reviews for Group Underwriters by using excel based analysis tools and producing reports from various systems - Providing a full range of client financial reporting services. This includes the accurate and timely completion of client financial reports for Refund, ASO and Reinsurance Financial Reports. What you will do  - Assisting the Underwriters in the preparation of: - Refund and Large Non-Refund renewal rate reviews. This involves preparing an experience analysis on all benefits by compiling prior claims experience and evaluating the implication of benefit plan changes and auditing information from various systems (BEN, E&C, TSO/TOCS). Determine the appropriate set up of the renewal analysis and assist in the creation of the renewal package to deliver to the Group Sales Office. - In the preparation of new business prospects (quotations) as directed by the Underwriter, the Underwriting Analyst will prepare and run the claims experience analysis by interpreting the claims from the prior carrier which have been provided. Benefit rates will be prepared and evaluated. - Run/validate manual rates - Prepare various financial statements / reports for policyholders and reinsurers - Prepare monthly / quarterly experience reports for clients and or Advisors. - Timely handling and responding to clients (Underwriters, Group Office or leadership) inquiries / requests for ad hoc reports - Other general or department wide tasks as assigned What you will bring  - Education/skills acquired at post-secondary level or equivalent, or a combination of education and work experience. - Extensive and proven knowledge of Excel - Knowledge of MS Access is an asset - Strong mathematical, analytical, problem solving and decision-making skills - Strong organization skills - Proven ability to manage multiple priorities and meet critical deadlines - Excellent verbal and written communication skills - Ability to work as part of a team as well as independently - Understanding and knowledge of group products is an asset   Be your best at Canada Life- Apply today!   Being a part of Canada Life means you have a voice. This is a place whereyour unique background, perspectives and talents are valued, and shape our future success.   You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.   Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.    Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.       We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.           Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted.    #LI-Remote     #IND

We are looking for a Group Benefits Examiner in the St. John's, Newfoundland office.   If you want to be rewarded for individual performance and contributions, Canada Life offers you the opportunity to begin an enriching and challenging career with our Claims Examiner team. You will be supported and rewarded for achieving clear individual and team objectives.   As a part of our Claims Examiner team, you will have the opportunity to support Canada Life’s business by reviewing, investigating and assessing group health and dental benefit claims submitted by our plan members. You will make payment decisions, and work to ensure your performance targets are met.   What you will do  - Review, investigate and adjudicate Canadian Health and Dental claims in accordance with Group policy contracts - Conduct telephone calls to health and dental service providers for incomplete claims information - Make accurate payment decisions according to adjudication guidelines - Living our values of Customer View; Integrity; Partnership; and Communities  What you will bring  - Minimum keyboarding speed of 40 wpm, must be able to handle large volumes of work with a high level of accuracy - Well-developed analytical skills - Must have excellent written and verbal communication skills - Proven organizational skills - Candidate must be able to work in a team environment as well as work independently with minimal supervision - Reliable team member with good attendance - Customer Service Focused - Ability to excel within a Purpose/Vision driven environment - Required to work in office M-F (8am-4pm) - Salary range $36,500-$49,400 Be your best at Canada Life- Apply today!   Being a part of Canada Life means you have a voice. This is a place whereyour unique background, perspectives and talents are valued, and shape our future success.   You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.   Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.    Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.       We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.           Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted.   

We are looking for a Rehabilitation Consultant in Hamilton, ON.   Do you believe that work is healthy? Are you interested in being part of a team that helps people return to employability? Would you like to work at home and in the community?   We’re looking for knowledgeable, empathetic, and dedicated rehabilitation professionals to work as key members of our case management team.   You’ll manage complex disability cases in a pro-active manner with the goal of achieving a level of functional improvement that supports the earliest possible return to employability. You will work directly with the claimant as well as their employer, physician and treatment providers to achieve the required level of functional improvement to support the employability goal.   You will assess the rehabilitative needs of claimants who are disabled in order to understand the functional impact of the diagnosis. Then you will develop, implement and monitor the progress of approved rehabilitation service delivery plans based on claimant needs and contractual provisions. Research of appropriate treatment resources as well as active management of service providers resourced to achieve functional improvement toward employability goals is a pivotal responsibility in this role.   You will work in your home office with regular travel within the community.    What you’ll do: - Live our values of Customer View; Integrity; Partnership; and Communities - Operate with a customer focused mind-set as providing business solutions for our customers is at the core of what we do. - Assess the potential for rehabilitation services to impact on the duration of disability of complex claims through file review as well as telephone and/or face to face interview of claimants, employers and involved treatment providers. - Develop realistic, cost-effective rehabilitation/ return to work plans for actions focusing on return to work. - Oversee counseling and/or referral services as necessary regarding identified needs of claimants. (disability adjustment factors; treatment; vocational solutions; community resources etc.) - Maintain follow up contact with the claimant, focusing on barrier resolution and functional improvements made, while providing claimant support during the intervention period. - Maintain proactive follow up with all stakeholders, including policyholders and treatment providers with the focus on returning to employability. - Prepare written reports detailing findings and recommendations. - Track rehabilitation activities and document case files electronically.  Who you are: - A university degree in a discipline related to rehabilitation with experience in health or social sciences preferred. - 3 years of experience in insurance rehabilitation or the field of rehabilitation preferred. - Excellent communication and interpersonal skills. - Excellent organization skills, with experience working in a fast paced environment, requiring regular re-prioritization and critical analysis/ assessment skills. - Mental Health experience an asset. - Ability to accommodate a home-based office. - Valid driver’s license and vehicle are necessary due to possible travel requirements.  Be your best at Canada Life- Apply today!   Being a part of Canada Life means you have a voice. This is a place whereyour unique background, perspectives and talents are valued, and shape our future success.   You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.   Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.    Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.       We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.           Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted.    #LI-Hybrid

We are looking for a Disability Case Manager   Are you looking for an environment where integrity, partnership, excellence and constant improvement are at the heart of your everyday life?  In our organization, we believe in working collaboratively in a team environment to share our knowledge with one another and to coach and mentor our employees to support our customers.   The Disability Case Manager will be an integral member of a client service team proactively managing assigned disability claims by evaluating medical information and job duties, developing case management and return to employment plans during periods of disability. The Disability Specialist is also responsible for delivering timely, professional and responsive service to our clients and their employees.    By joining our Disability Insurance Management team, you will evolve in an environment where these values are present and you will also benefit from many advantages, such as:  - Work environment will include some rotational in-office & work-from-home capability. - An extensive and renowned training program to provide you all the necessary tools to be successful in this position. This training is done online with the constant support of a trainer from our office. - Career Opportunity Advancement - Competitive salary and bonus based on experience - $2000 education reimbursement per year - Excellent benefits and wellness spending plan of $400 - Competitive Pension plan and Life Insurance Plans - Advantageous Share Ownership Program - Our Disability Management offices are centrally located with easy access to public transportation. Accountabilities: - Responsible for the proactive management of assigned disability claims (STD, LTD and Life Waiver) by determining the length of disability through an evaluation of medical information and job duties - Evaluate the extent of the disability by interviewing or writing to the applicant and the employer, and ongoing update - Conduct medical investigation by phone or in writing to the applicant, employer, physicians and other medical service providers - Write letters to inform all affected parties of decisions regarding disability cases; - Implement return-to-work programs and negotiate with the employer; - Evaluate health care coordination programs and rehabilitation programs to ensure they have positive effects; - Adhere to service level agreements associated with policy holder claims; - Respond to all telephone inquiries made by the applicant, physicians, lawyers, regarding the assessment of the claims.  Qualifications and Competencies: - A bachelor's degree or college diploma in Kinesiology, Disability Management, Physiotherapy, Psychology, Social Work and/or experience as a Disability Specialist, Rehabilitation Consultant, Occupational Therapist or Consultant, Massage Therapist or any other regulated health care field. - You preferably have experience or training in one of the following areas: disability insurance, life and health insurance or human resources; - You have strong interpersonal skills and excellent listening skills; - You have strong planning, organizational and multi-tasking skills and are able to work with different priorities and timelines; - You are solution-oriented and known to be a decision-maker; - You have excellent communication skills and an interest in customer service; - You like to work in a team, but you are equally competent on your own; - Fluency in French and English, both oral and written an asset - Your consent to a criminal background check and security screening for the Government of Canada Enhanced Security Clearance, at Canada Life's expense. Applicants who apply to this posting will be considered for anticipated upcoming openings at Canada Life over the next few months.   Be your best at Canada Life- Apply today!   Being a part of Canada Life means you have a voice. This is a place where your unique background, perspectives and talents are valued, and shape our future success.   You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.   Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.     Be your best at Canada Life.   Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.       We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.           Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted     #LI-Hybrid

We are looking for a Disability Case Manager   Are you looking for an environment where integrity, partnership, excellence and constant improvement are at the heart of your everyday life?  In our organization, we believe in working collaboratively in a team environment to share our knowledge with one another and to coach and mentor our employees to support our customers.   The Disability Case Manager will be an integral member of a client service team proactively managing assigned disability claims by evaluating medical information and job duties, developing case management and return to employment plans during periods of disability. The Disability Specialist is also responsible for delivering timely, professional and responsive service to our clients and their employees.    By joining our Disability Insurance Management team, you will evolve in an environment where these values are present and you will also benefit from many advantages, such as:  - Work environment will include some rotational in-office & work-from-home capability. - An extensive and renowned training program to provide you all the necessary tools to be successful in this position. This training is done online with the constant support of a trainer from our office. - Career Opportunity Advancement - Competitive salary and bonus based on experience - $2000 education reimbursement per year - Excellent benefits and wellness spending plan of $400 - Competitive Pension plan and Life Insurance Plans - Advantageous Share Ownership Program - Our Disability Management offices are centrally located with easy access to public transportation.   Accountabilities: - Responsible for the proactive management of assigned disability claims (STD, LTD and Life Waiver) by determining the length of disability through an evaluation of medical information and job duties - Evaluate the extent of the disability by interviewing or writing to the applicant and the employer, and ongoing update - Conduct medical investigation by phone or in writing to the applicant, employer, physicians and other medical service providers - Write letters to inform all affected parties of decisions regarding disability cases; - Implement return-to-work programs and negotiate with the employer; - Evaluate health care coordination programs and rehabilitation programs to ensure they have positive effects; - Adhere to service level agreements associated with policy holder claims; - Respond to all telephone inquiries made by the applicant, physicians, lawyers, regarding the assessment of the claims.    Qualifications and Competencies: - A bachelor's degree or college diploma in Kinesiology, Disability Management, Physiotherapy, Psychology, Social Work and/or experience as a Disability Specialist, Rehabilitation Consultant, Occupational Therapist or Consultant, Massage Therapist or any other regulated health care field. - You preferably have experience or training in one of the following areas: disability insurance, life and health insurance or human resources; - You have strong interpersonal skills and excellent listening skills; - You have strong planning, organizational and multi-tasking skills and are able to work with different priorities and timelines; - You are solution-oriented and known to be a decision-maker; - You have excellent communication skills and an interest in customer service; - You like to work in a team, but you are equally competent on your own; - Bilingual in French and English is an asset; - You consent to a criminal background check at Canada Life's expense.   Applicants who apply to this posting will be considered for anticipated upcoming openings at Canada Life over the next few months.     Be your best at Canada Life- Apply today!   Being a part of Canada Life means you have a voice. This is a place where your unique background, perspectives and talents are valued, and shape our future success.   You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.   Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.     Be your best at Canada Life.   We are one of Canada's top 100 employers!   Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.       We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.           Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted       #Ind #LI-Hybrid

We are looking for a Disability Case Manager   Are you looking for an environment where integrity, partnership, excellence and constant improvement are at the heart of your everyday life?  In our organization, we believe in working collaboratively in a team environment to share our knowledge with one another and to coach and mentor our employees to support our customers.   The Disability Case Manager will be an integral member of a client service team proactively managing assigned disability claims by evaluating medical information and job duties, developing case management and return to employment plans during periods of disability. The Disability Specialist is also responsible for delivering timely, professional and responsive service to our clients and their employees.    By joining our Disability Insurance Management team, you will evolve in an environment where these values are present and you will also benefit from many advantages, such as:  - Work environment will include some rotational in-office & work-from-home capability so applicant will be required to be in close proximity to our Regina office. - An extensive and renowned training program to provide you all the necessary tools to be successful in this position. This training is done online with the constant support of a trainer from our office. - Career Opportunity Advancement - Competitive salary and bonus based on experience - $2000 education reimbursement per year - Excellent benefits and wellness spending plan of $400 - Competitive Pension plan and Life Insurance Plans - Advantageous Share Ownership Program - Our Disability Management offices are centrally located with easy access to public transportation.   Accountabilities: - Responsible for the proactive management of assigned disability claims (STD, LTD and Life Waiver) by determining the length of disability through an evaluation of medical information and job duties - Evaluate the extent of the disability by interviewing or writing to the applicant and the employer, and ongoing update - Conduct medical investigation by phone or in writing to the applicant, employer, physicians and other medical service providers - Write letters to inform all affected parties of decisions regarding disability cases; - Implement return-to-work programs and negotiate with the employer; - Evaluate health care coordination programs and rehabilitation programs to ensure they have positive effects; - Adhere to service level agreements associated with policy holder claims; - Respond to all telephone inquiries made by the applicant, physicians, lawyers, regarding the assessment of the claims.    Qualifications and Competencies: - A bachelor's degree or college diploma in Kinesiology, Disability Management, Physiotherapy, Psychology, Social Work and/or experience as a Disability Specialist, Rehabilitation Consultant, Occupational Therapist or Consultant, Massage Therapist or any other regulated health care field. - You preferably have experience or training in one of the following areas: disability insurance, life and health insurance or human resources; - You have strong interpersonal skills and excellent listening skills; - You have strong planning, organizational and multi-tasking skills and are able to work with different priorities and timelines; - You are solution-oriented and known to be a decision-maker; - You have excellent communication skills and an interest in customer service; - You like to work in a team, but you are equally competent on your own; - Fluency in French and English, both oral and written an asset - Your consent to a criminal background check at Canada Life's expense.   Applicants who apply to this posting will be considered for anticipated upcoming openings at Canada Life over the next few months.     Be your best at Canada Life- Apply today!   Being a part of Canada Life means you have a voice. This is a place where your unique background, perspectives and talents are valued, and shape our future success.   You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.   Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.     Be your best at Canada Life.     Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.       We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.           Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted     #LI-Hybrid #Ind

We are looking for a Disability Case Manager in Toronto.   Are you looking for an environment where integrity, partnership, excellence and constant improvement are at the heart of your everyday life?  In our organization, we believe in working collaboratively in a team environment to share our knowledge with one another and to coach and mentor our employees to support our customers.   The Disability Case Manager will be an integral member of a client service team proactively managing assigned disability claims by evaluating medical information and job duties, developing case management and return to employment plans during periods of disability. The Disability Specialist is also responsible for delivering timely, professional and responsive service to our clients and their employees.    By joining our Disability Insurance Management team, you will evolve in an environment where these values are present and you will also benefit from many advantages, such as:  - Work environment will include some rotational in-office & work-from-home capability. - An extensive and renowned training program to provide you all the necessary tools to be successful in this position. This training is done online with the constant support of a trainer from our office. - Career Opportunity Advancement - Competitive salary and bonus based on experience - $2000 education reimbursement per year - Excellent benefits and wellness spending plan of $400 - Competitive Pension plan and Life Insurance Plans - Advantageous Share Ownership Program - Our Disability Management offices are centrally located with easy access to public transportation. Accountabilities: - Responsible for the proactive management of assigned disability claims (STD, LTD and Life Waiver) by determining the length of disability through an evaluation of medical information and job duties - Evaluate the extent of the disability by interviewing or writing to the applicant and the employer, and ongoing update - Conduct medical investigation by phone or in writing to the applicant, employer, physicians and other medical service providers - Write letters to inform all affected parties of decisions regarding disability cases; - Implement return-to-work programs and negotiate with the employer; - Evaluate health care coordination programs and rehabilitation programs to ensure they have positive effects; - Adhere to service level agreements associated with policy holder claims; - Respond to all telephone inquiries made by the applicant, physicians, lawyers, regarding the assessment of the claims.  Qualifications and Competencies: - A bachelor's degree or college diploma in Kinesiology, Disability Management, Physiotherapy, Psychology, Social Work and/or experience as a Disability Specialist, Rehabilitation Consultant, Occupational Therapist or Consultant, Massage Therapist or any other regulated health care field. - You preferably have experience or training in one of the following areas: disability insurance, life and health insurance or human resources; - You have strong interpersonal skills and excellent listening skills; - You have strong planning, organizational and multi-tasking skills and are able to work with different priorities and timelines; - You are solution-oriented and known to be a decision-maker; - You have excellent communication skills and an interest in customer service; - You like to work in a team, but you are equally competent on your own; - Fluency in French and English, both oral and written an asset - Your consent to a criminal background check and security screening for the Government of Canada Enhanced Security Clearance, at Canada Life's expense. Applicants who apply to this posting will be considered for anticipated upcoming openings at Canada Life over the next few months.   Be your best at Canada Life- Apply today!   Being a part of Canada Life means you have a voice. This is a place where your unique background, perspectives and talents are valued, and shape our future success.   You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.   Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.     Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.       We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.       Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted     #LI-Hybrid