Canada Life Assurance Company

Current Career Opportunities

The following are our current career opportunities.

 

Click on the job title for details of the role. If you are interested in the role and you meet the qualifications, we invite you to apply for the opportunity from the page that opens.

 

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Job Locations CA-MB-Winnipeg
Posted Date 7 days ago(10/14/2020 7:49 PM)
The Renewal Assistant will be responsible to calculate manual rates using ARC, to code Renewal rates for billing and execution on a timely and accurate basis.   Accountabilities: - Timely and accurate coding of Renewal sold rates on the client’s billing; - Calculation of manual rates for In-force quotes; - Timely and accurate coding of Execution sold rates; - Calculation and inputting of amendment factors; - Manipulation of data in Excel and adjusting output to include all nonstandard plan design options in order to accurately calculate manual rates. Manually adjust output to include all nonstandard plan design options; - Respond to inquiries from the field; - Order and set up census data for Self accounting groups; - All other related duties as applicable. Qualifications and Competencies: - High degree of accuracy and attention to detail; - Strong technical skills in Excel; - Well-developed organizational and time management skills with the ability to manage a high volume of work while meeting fixed deadlines; - Ability to work both independently as well as part of a team; - Strong mathematical skills; - PAS system knowledge would be an asset; - Some knowledge of Group Benefit products would be an asset. Our Story     Canada Life is a leading insurance, wealth management and benefits provider focused on improving the financial, physical and mental well-being of Canadians. For more than 170 years, individuals, families and business owners across Canada have trusted us to provide sound guidance and deliver on the promises we’ve made.     As of January 1, 2020, Great-West Life, London Life and Canada Life became one company – Canada Life, and today, we proudly serve more than 13 million customer relationships from coast to coast to coast.      Discover your opportunity….Apply today!    Canada Life offers competitive compensation, great benefits such as medical, dental, life insurance, wellness account and personal days not to mention onsite cafeteria and fitness in our head office facilities.  If you’d like to join our team submit your information online and introduce yourself.     Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.     We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.        Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted   
Job ID
2020-19800
Job Locations CA-MB-Winnipeg
Posted Date 2 days ago(10/19/2020 12:10 PM)
  Role Description   The Disability Administrative Support Clerk provides administrative support by ensuring timely and accurate sorting and distribution of mail, filing, photocopying and phone reception.   *This is a 6 Month temporary full time opportunity*   Accountabilities: - Completing and sending out template letters to disability claimants - Accurate completion of uploading reports to claimant files - Communicating of received mail items to Disability Services team members - Accurately investigating and ensuring payment of invoices for Disability Services treatments - Completing and communicating referral letters for Disability Services treatments to medical providers - Assist with other support functions as required Qualifications and Competencies: - Excellent customer service skills - Ability to work well independently and as part of a team - Well developed organizational, time management and prioritization skills - Proficient user in MS Office including Outlook, Word, Excel - Strong typing and data entry skills - Excellent communication skills - Well developed problem solving skills *industrial screening required   Our Story     Canada Life is a leading insurance, wealth management and benefits provider focused on improving the financial, physical and mental well-being of Canadians. For more than 170 years, individuals, families and business owners across Canada have trusted us to provide sound guidance and deliver on the promises we’ve made.     As of January 1, 2020, Great-West Life, London Life and Canada Life became one company – Canada Life, and today, we proudly serve more than 13 million customer relationships from coast to coast to coast.      Discover your opportunity….Apply today!    Canada Life offers competitive compensation, great benefits such as medical, dental, life insurance, wellness account and personal days not to mention onsite cafeteria and fitness in our head office facilities.  If you’d like to join our team submit your information online and introduce yourself.     Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.     We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.        Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted 
Job ID
2020-19781
Job Locations CA-BC-Langley
Posted Date 2 weeks ago(10/9/2020 11:30 AM)
This position is a 12-month Temporary full-time contract.   Role Description   The Marketing Associate is primarily responsible for the administrative support of the Advisors in the Financial Centre. The role contributes to an Advisor’s success by providing value-added sales support, marketing support, and client service support to help them grow their business. The position reports to the Regional Sales Support Manager and Sales Support Manager.   Accountabilities:   • Provide strategic sales support to advisors to help them attain their sales goals and thereby help the Financial Centre achieve overall growth targets; • Provide a high level of defined administrative services and support within the financial centre; • Provide outstanding customer service and support by putting the customer first; • Contribute as part of a high functioning operations team committed to the success of our advisors and Financial Centre; • Provide professional, knowledgeable sales and service support to help advisors win new business as well as conserve and grow the business of existing clients; • Provide administrative services and support to clients, co-workers, head office business partners, and the management team within the Financial Centre; • Support and sponsor local and head office initiatives; • Following specific administrative processes; • Maintain and ensure compliance standards are met with advisors and within the Financial Centre; • Able to take on special projects, as required; • Offer general support and coverage to peers (Marketing Associates and Operations Coordinators) as required.   Qualifications and Competencies:   • Post-Secondary education; business related field preferred; • Proficient in using E-mail, Word, Excel & PowerPoint, aptitude for learning new technology; • Effective communication skills, both written and verbal, responding promptly to requests; effective telephone techniques; tact, courtesy and patience; • Adaptable to change, with an understanding of the need to quickly change priorities and respond in a positive manner; • Demonstrated proactive approach, showing initiative toward process improvement and individual development; • Ability to prioritize multiple tasks and work effectively with continuous interruptions; • Strong problem solving skills and can do attitude; • Establish and maintain positive working relationships with others both internally and externally.   Our Story     Canada Life is a leading insurance, wealth management and benefits provider focused on improving the financial, physical and mental well-being of Canadians. For more than 170 years, individuals, families and business owners across Canada have trusted us to provide sound guidance and deliver on the promises we’ve made.     As of January 1, 2020, Great-West Life, London Life and Canada Life became one company – Canada Life, and today, we proudly serve more than 13 million customer relationships from coast to coast to coast.      Discover your opportunity….Apply today!    Canada Life offers competitive compensation, great benefits such as medical, dental, life insurance, wellness account and personal days not to mention onsite cafeteria and fitness in our head office facilities.  If you’d like to join our team submit your information online and introduce yourself.     Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.     We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.        Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted 
Job ID
2020-19778
Job Locations CA-BC-Vancouver
Posted Date 2 weeks ago(10/8/2020 6:59 PM)
  Role Description The Disability Claims Administrator is primarily responsible for calculating and issuing short and long-term disability benefit payments. This includes interpreting contractual provisions to determine benefit entitlement including offsets and tax requirement utilizing the payment and management systems. Handling of all calculation related inquiries and managing the maintenance of long term disability claims in accordance with contractual and corporate policy.    Accountabilities: - For new claims, complete the financial information including the initial benefit calculation, the DLR and waiver reserve set up. - At the direction of the Case Manager and in accordance with contractual provisions, calculate and issue short and long-term disability benefit payments. - Perform simple and complex STD and LTD benefit calculations including inflation protection, cost of living increases, rehabilitation and partial period calculations in accordance with contractual provisions. - Perform Under/overpayment calculations; follow up for repayment; processing BEN refunds and adjustments. - Explain benefit calculations and payments, including tax issues to customers over the phone or in writing. - Follow-up CPP. - For maintenance of long-term disability claims, request and assess medical updates, verify other income calculations and follow ups as required. - Other administrative and financial duties in support of claims teams as required. - Handling data verification and exception reports to resolve system discrepancies.   Qualifications and Competencies: - Post-secondary education with a strong financial background or equivalent related experience. - Excellent mathematical and analytical skills. - Demonstrated organizational and time management skills. - Excellent oral and written communication skills. - Team player with demonstrated customer service skills. - Proficient in using Microsoft (Outlook, Word, Excel) and possess the aptitude for learning additional industry-related software. - Critical thinking and problem-solving abilities. - Ability to remain flexible, work as part of a team as well as independently.   Our Story     Canada Life is a leading insurance, wealth management and benefits provider focused on improving the financial, physical and mental well-being of Canadians. For more than 170 years, individuals, families and business owners across Canada have trusted us to provide sound guidance and deliver on the promises we’ve made.     As of January 1, 2020, Great-West Life, London Life and Canada Life became one company – Canada Life, and today, we proudly serve more than 13 million customer relationships from coast to coast to coast.      Discover your opportunity….Apply today!    Canada Life offers competitive compensation, great benefits such as medical, dental, life insurance, wellness account and personal days not to mention onsite cafeteria and fitness in our head office facilities.  If you’d like to join our team submit your information online and introduce yourself.     Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.     We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.        Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted 
Job ID
2020-19773
Job Locations CA-MB-Winnipeg
Posted Date 2 weeks ago(10/8/2020 2:58 PM)
  Role Description   An exciting 12 month contract with the opportunity to be hired on a full time basis.  A permanent role is based on satisfactory performance including productivity and adhering to Canada Life’s values.   If you want to be rewarded for individual performance and contributions, Canada Life offers you the opportunity to begin an enriching and challenging career with our claims processor team.  You will be supported and rewarded for achieving clear individual and team objectives.   The Claims Processor is responsible for reviewing and entering health and dental benefit claim forms and receipts that have been submitted by our plan members. If you want to be rewarded for individual performance and contributions, Canada Life offers you the opportunity to begin an enriching and challenging career with our team.    How do you know if this role is right for you… - You gain satisfaction from doing your work accurately - You feel comfortable working independently - You thrive in working towards clear quality & productivity goals - You enjoy work that requires attention to detail & process - You feel comfortable working at a computer for extended periods - You are willing to learn new information on an ongoing basis - You can deal with frequent changes - You are comfortable asking for help when needed  Qualifications & Competencies  - Excellent keyboarding skills - Good reading comprehension - Good English language skills - Basic PC computer & Microsoft Office skills - A minimum of 1 year of cumulative work experience - A high school diploma - Ability to excel within a Purpose/Vision driven environment - Successful candidates will be required to participate in the Federal Government Enhanced Screening process   Our Story     Canada Life is a leading insurance, wealth management and benefits provider focused on improving the financial, physical and mental well-being of Canadians. For more than 170 years, individuals, families and business owners across Canada have trusted us to provide sound guidance and deliver on the promises we’ve made.     As of January 1, 2020, Great-West Life, London Life and Canada Life became one company – Canada Life, and today, we proudly serve more than 13 million customer relationships from coast to coast to coast.      Discover your opportunity….Apply today!    Canada Life offers competitive compensation, great benefits such as medical, dental, life insurance, wellness account and personal days not to mention onsite cafeteria and fitness in our head office facilities.  If you’d like to join our team submit your information online and introduce yourself.     Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.     We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.        Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted 
Job ID
2020-19763
Job Locations CA-MB-Winnipeg
Posted Date 6 days ago(10/15/2020 3:02 PM)
Role Description   The Administrative Assistants (Life Claims) are responsible for the overall department workflow. They must meet very strict deadlines in order to deliver new claims to the Analysts and Processors in a timely manner, to ensure that the benefit cheques are in the mail by 1 p.m. on the date of issue. A backlog in this unit adversely affects the ability of Group Life Benefits to meet its service targets. Proper maintenance of departmental records assists the entire department by ensuring that required information is easily accessible.   They provide customer service by ensuring that the cheque letters and tax forms are accurately prepared and mailed on the day that the cheques are issued.  Advance payments are mailed within 24 hours of receipt of the request.   Accountabilities: - Type cheque letters and income tax forms. Pick up cheques and tax forms from lock box. Cheques in excess of $500,000.00 require special handling; - Proof read each others cheque letters & income tax forms. All cheques must be in the mail run by 1 p.m. the same day; - Liaise with Member Administration or Selectpac, Billing, Enrolment and Group Systems to ensure that the liability for all claims is reported in a timely manner. Refer issues which they are unable to resolve on their own to the Financial Analyst; - Open, date stamp and sort mail – one week a month; - Create paper claim files, and data base records (Access) for new life claims within 3 days of receipt. Assign a claim number, request application cards from Selectpac or Member Administration when required. Each Administrative Assistant opens approximately 250-300 new claims per month; - Generate financial transaction to report the amount claimed to the appropriate general ledger, using the Life Claims & Waiver System (mainframe based). Up-date certificate information on EAS. (Financial Impact) approximately $72 million per Admin. Assistant annually; - Issue cheques for advance payments within 24 hours of receipt of the request – advance amounts up to $10,000.00 each. Also issue cheques for expenses, such as medical reports, police reports; - Maintain departmental records & distribute reports to other departments; - File merge & Purge vouchers, maintain closed file records and forward closed files to company records; - Act as telephone attendant; - Other duties as assigned.  Qualifications and Competencies: - Communication:Interact effectively with all members of the department and with other departments, such as Selectpac, Member Administration, Group In-force Admin. & Banking. As phone Attendant, has daily contact with clients, claimants and brokers/sales representatives; - Customer Service: Effectively determines & satisfies customers needs in a timely, accurate & courteous manner; - Teamwork: Works well independently within a team environment. Shares information and fosters cooperation; - Managing change: Effectively handles the pressures of deadlines and fluctuating workloads; - Technical skills: Proficient in the use of the technical tools required to complete all tasks: - Windows; - Paradox Database (Life Claims and Waiver Tracking System); - Excel; - Word; - Mainframe applications PAS/ EAS/ LCW/ Prolific.   Our Story     Canada Life is a leading insurance, wealth management and benefits provider focused on improving the financial, physical and mental well-being of Canadians. For more than 170 years, individuals, families and business owners across Canada have trusted us to provide sound guidance and deliver on the promises we’ve made.     As of January 1, 2020, Great-West Life, London Life and Canada Life became one company – Canada Life, and today, we proudly serve more than 13 million customer relationships from coast to coast to coast.      Discover your opportunity….Apply today!    Canada Life offers competitive compensation, great benefits such as medical, dental, life insurance, wellness account and personal days not to mention onsite cafeteria and fitness in our head office facilities.  If you’d like to join our team submit your information online and introduce yourself.     Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.     We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.        Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted 
Job ID
2020-19760
Job Locations CA-MB-Winnipeg
Posted Date 1 month ago(9/18/2020 11:45 AM)
  Role Description The main purpose of this job is to provide full administrative support for the entire Living Benefits Claims Department and is the main contact for our Living Benefit insurance partners in the field (agents, brokers, policyholders, Sales and Marketing Centre personnel, etc…).    Accountabilities: - Sorting, screening and entering of incoming mail, including fax and emails on the Claims Tracking System.   - Customer service and handling phone calls and emails as the main contact for the claims department - Setting up new claims - Picking up and sorting benefit and medfee cheques and putting them in proper envelopes - Handling letters regarding our stale-dated cheques Qualifications and Competencies: - Excellent keyboarding skills - Good reading comprehension - Good English and French language skills - Basic PC computer & Microsoft Office skills - Excellent communication skills - Strong customer service skills - Comfortable working in a technology based environment - Knowledge of Group Insurance (asset) - A minimum of 1 year of cumulative work experience - A high school diploma   Our Story     Canada Life is a leading insurance, wealth management and benefits provider focused on improving the financial, physical and mental well-being of Canadians. For more than 170 years, individuals, families and business owners across Canada have trusted us to provide sound guidance and deliver on the promises we’ve made.     As of January 1, 2020, Great-West Life, London Life and Canada Life became one company – Canada Life, and today, we proudly serve more than 13 million customer relationships from coast to coast to coast.      Discover your opportunity….Apply today!    Canada Life offers competitive compensation, great benefits such as medical, dental, life insurance, wellness account and personal days not to mention onsite cafeteria and fitness in our head office facilities.  If you’d like to join our team submit your information online and introduce yourself.     Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.     We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.        Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted 
Job ID
2020-19629
Job Locations CA-QC-Montreal
Posted Date 2 months ago(8/21/2020 3:51 PM)
Role Description The Administrative Support Assistant provides administrative support by ensuring timely and accurate sorting and distribution of mail, filing, photocopying and phone reception.   Accountabilities: - Completing and sending out template letters to disability claimants; - Accurate completion of uploading reports to claimant files; - Communicating of received mail items to Disability Services team members; - Accurately investigating and ensuring payment of invoices for Disability Services treatments; - Completing and communicating referral letters for Disability Services treatments to medical providers; - Assist with other support functions as required. Qualifications and Competencies: - Excellent customer service skills; - Ability to work well independently and as part of a team; - Well developed organizational, time management and prioritization skills; - Proficient user in MS Office including Outlook, Word, Excel; - Strong typing and data entry skills; - Excellent communication skills in both French and English - Well developed problem solving skills.       Our Story     Canada Life is a leading insurance, wealth management and benefits provider focused on improving the financial, physical and mental well-being of Canadians. For more than 170 years, individuals, families and business owners across Canada have trusted us to provide sound guidance and deliver on the promises we’ve made.     As of January 1, 2020, Great-West Life, London Life and Canada Life became one company – Canada Life, and today, we proudly serve more than 13 million customer relationships from coast to coast to coast.      Discover your opportunity….Apply today!    Canada Life offers competitive compensation, great benefits such as medical, dental, life insurance, wellness account and personal days not to mention onsite cafeteria and fitness in our head office facilities.  If you’d like to join our team submit your information online and introduce yourself.     Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.     We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.        Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted 
Job ID
2020-19543
Job Locations CA-QC-Montreal | CA-MB-Winnipeg | CA-SK-Regina
Posted Date 3 months ago(7/31/2020 2:50 PM)
  Role Description     The role of the Enrollment Processor is to establish and maintain employees’ and their dependants’ eligibility in an on-line environment, provide support and service to our clients.   Accountabilities: - Process and maintain employee/dependent certificate information for existing groups and other client requests in an online environment; - Determine whether insurance applications meet contractual provisions and the employee’s eligibility for various benefits according to the class & division structure; - Update covered person file for changes in personal information; - Use of Sparle's tool (create data entry form, upload employee's information on system); - Determine if special coding is required for particular files; - Identify employee and/or dependent applications which require Medical Underwriting approval basing decisions on contractual & administrative provisions; - Calculate the benefit amounts based on the employee’s profile; - Analyze and resolve discrepancies identified from data integrity reports by updating various internal systems (EAS, BEN, PDD and Tandem) to ensure consistency; - Communicate with Canada Life field staff and plan sponsors to obtain missing information required to process enrollment forms.   Qualifications and Competencies: - Strong keyboarding skills; - Ability to work with Word, Excel and Access applications.  Must have strong qualifications with Excel; - Proven customer service skills; - Excellent organizational skills; - Thorough written and oral communication skills; - Proven analytical and problem-solving skills; - Ability to work well in a team environment; - Previous insurance experience &/or post secondary education or equivalent;  - Working knowledge of TOCS/TSO and EAS/BEN/PDD/Tandem &/or GroupNet is an asset; - Bilingualism (French and English) Requirement.   Due to the high profile of a number of our clients, a Federal Government Enhanced Screening is a job requirement and this will involve fingerprinting and a credit check and will require your consent to fully participate in the process.   Our Story     Canada Life is a leading insurance, wealth management and benefits provider focused on improving the financial, physical and mental well-being of Canadians. For more than 170 years, individuals, families and business owners across Canada have trusted us to provide sound guidance and deliver on the promises we’ve made.     As of January 1, 2020, Great-West Life, London Life and Canada Life became one company – Canada Life, and today, we proudly serve more than 13 million customer relationships from coast to coast to coast.      Discover your opportunity….Apply today!    Canada Life offers competitive compensation, great benefits such as medical, dental, life insurance, wellness account and personal days not to mention onsite cafeteria and fitness in our head office facilities.  If you’d like to join our team submit your information online and introduce yourself.     Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.     We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.        Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted 
Job ID
2020-19451